Name: Emerald Hotel Bangkok
Address: Ratchadapisek Road, Din Daeng, 99/1, Bangkok, 10320, TH

10/10

Exceptional

12 Jul 2026

JACK

Good breakfast with balance between Asian and American food.

Self

4/10

Poor

07 Jun 2026

Montero

I hate to leave a bad review because the staff was excellent but for them to have plumbing issues in two separate rooms is unacceptable. The water pressure for the toilets is horrible. You have to flush it multiple times and then the toilet paper still doesn’t go down. After a few days we had to move to another room 2 floors up but the toilet wasn’t much better. Having to call maintenance to plunge the toilet was very frustrating. I used the toilet in the lobby and it was much better so I don’t know if it’s the higher floors with the issue or not. Again for a $100 room in Bangkok it was very disappointing. If you do book a room on the 15th or 17th floor check the toilets before you settle in. Hopefully they resolve the issue in the future. I should have been more aware since I saw a similar review regarding the toilets. I thought it was a one off but unfortunately not.

For the good parts the staff was really courteous and attentful. The room was really large, the bathtub in the first room did not meet my standards which aren’t extraordinarily high. The tub in the second room was usable. The room was very clean and well maintained. Their eco sign doesn’t really mean anything because they changed the towels every day which I thought was excessive but that’s just me. The buffets were very nice with a good selection which was a little pricey as all hotels are but very convenient on days you’d like to relax. I didn’t get to utilize the gym as it a was closed.

Partner

10/10

Exceptional

12 May 2026

Thirapat

All staff were very friendly and helpful. Breakfast needs to have more options. The price is bit pricey.

Partner

10/10

Exceptional

22 Oct 2025

yiel yon

room are good , great staffs

Leisure Self

8/10

Excellent

24 Apr 2025

Kia

We book online n was well received. The property was good that’s why we returned. This is our 2nd stay. The 1st time was back in 2019 n they made a great impression on us to stay again. Would recommend.

Leisure Partner

6/10

Pleasant

23 Feb 2025

Verified traveler

Old facilities with low water pressure, slow lift condition even with 4 lifts, no seat in the lobby for waiting transport

Business

6/10

Pleasant

04 Jan 2025

David

Decent 4-Star Hotel

Pros - easy access to MRT, nice staff, big room, nice fitness room, clean, good breakfast. Cons - older hotel not well maintained, small pool on shady side of building, few taxis available at lobby entrance

Partner

4/10

Poor

23 Nov 2024

Monique

I found cockroaches twice in the salad at the breakfast buffet.
I had paid for a deluxe room - I was transferred to a standard room because of hot water problems. I found the rooms unattractive and in need of renovations. The shower areas were gritty.
I will not stay at the Emerald Hotel again
M.S.

Leisure Self

8/10

Excellent

26 Jul 2024

Victor

Good areas.

Business Partner

8/10

Excellent

25 Mar 2024

Richard

It has everything i want

Leisure Self

10/10

Exceptional

26 Nov 2023

Alex

Great place to stay in the area. Close to subway and shopping areas

Leisure Friends

8/10

Excellent

29 Aug 2023

ALAN Martin

Great old style hotel, comfortable and convenient. I have stayed at the Emerald Hotel 4 times, it used to be excellent but I guess the management is different now.
I primarily come to Bangkok for dental work, and BIDC is virtually 2 blocks up the road, and a huge mall a little walk up the road.
Public trains city transport is 1/4 mile walk from the hotel.

Business_and_leisure Self

6/10

Pleasant

23 Mar 2023

Janos

the carpet was dirty on the corridor and the breakfast place. Staff was unfriendly at the checkin. At checkout was everything perfect.
Our room was dark and looked directly onto another house.

Leisure Family

10/10

Exceptional

04 Nov 2022

Marilyn

A Beautiful old school luxury hotel. A abit jaded now, but lovely all the same. Staff are tops. Very close to transport.

Leisure Partner

8/10

Excellent

14 Oct 2022

Tion Kiat

Comfortable environment

Leisure Partner

10/10

Exceptional

20 Aug 2022

Teck Siong

Clean and neat

Business_and_leisure Friends

6/10

Pleasant

17 Aug 2022

Andrew

Not guest friendly

8/10

Excellent

02 Aug 2022

Michael

Great hotel!

Very nice hotel for a great rate. Service was good. Food was good. MTR close by.

Self

6/10

Pleasant

25 May 2022

Ng Keng

Average good

Room was spacious and clean but look abit old. Breakfast was average and staffs are kind

Business Partner

8/10

Excellent

27 Apr 2022

Verified traveler

Staffs are amazing and the facility should have been nice in 80s. Gym was fine.

Business

8/10

Excellent

01 Mar 2022

Nattiya

Very nice hotel beside where I had a conference, so perfect location

Business

10/10

Exceptional

01 Feb 2020

PAUL

beautiful old hotel well maintained

prices reasonable, good food, clean hotel good service
I am a repeat customer, always pleased

Friends_and_family Family

10/10

Exceptional

31 Jan 2020

Verified traveler

River in front is
Raw sewage hidden
By great looking garden

Leisure

10/10

Exceptional

10 Jan 2020

Verified traveler

Really lovely hotel and at an excellent price point!

Leisure

2/10

Poor

25 Dec 2019

Verified traveler

Zerà

This hotel charges extra money for having guests over, even though room had the capacity to host extra people. Staff is unfriendly sometimes.

Friends_and_family Friends

10/10

Exceptional

14 Nov 2019

Verified traveler

I have staying in this Hotel whenever I visits Bangkok over the last 10 years , it is conveniently located .

Friends_and_family Family

8/10

Excellent

27 Sep 2019

Elvin

Breakfast lady staffs serving coffee not friendly and rude.

10/10

Exceptional

19 Sep 2019

Jasonping

Receptionist very friendly and helpful.the room I stay do’nt have bath tub.near MRT shopping centre and night market.is a good hotel to stay.

Leisure Family

8/10

Excellent

12 Sep 2019

Tien Luon

Internet speed not fast. Furniture time to upgrade.
Overall good.

6/10

Pleasant

10 Sep 2019

Steven

The sound proofing of the rooms is not so good, it is quite noisy if the neghboiring guest speak loudly. The sound of door closing for next door door could be felt easily when they used force.

Business Self

8/10

Excellent

15 Aug 2019

John

Comfortable and convenient

Short business trip. I have stayed at the Emerald several times and I am happy with it. The room showed some signs of age but it was comfortable and spacious. Food quality is very good.

6/10

Pleasant

08 Aug 2019

Verified traveler

The property was a quite luxury hotel in the past. Now it is quite old already but facility is kept in quite good condition. The hotel room is big.
The bad part is the internet connection and wifi speed is terrible. I need to use my mobile network instead of wifi all the time. The very old and thick TV set only have 2 channels.
It took me 20 minutes to check out given that I checked out at non-busy hour and do not need to queue.
Finally, they charged me 20% higher than what I booked in Expedia. So it should be first and last time stayed in this hotel.

Business Self

8/10

Excellent

29 Jul 2019

Fransie

Good Hotel

Near subway, could easily commute to MBK mall and breakfast was excellent.

6/10

Pleasant

29 Jul 2019

Tony

Swimming pool no water. Waitress recycled my breakfast table before I finished collecting only my 2nd round of food. After breakfast back to room, the housekeeper was still housekeeping it, asked her what time shall I come back no respond, then I just sit on couch thought she is finishing but she starts sweeping the room. Asked again how long she needs no respond, I just walked off to lobby. The staff at least need basic english communication.

Business Partner

8/10

Excellent

02 Jun 2019

Candice

I Had Company

This hotel was perfect for my stay in Bangkok, Thailand. The only problem I have is customer service. There were roaches found in both rooms I reserved. I took pictures of the bugs and showed it to the manager. He had house keeping come spray raid in the room. The raid made me sick. The person literally sprayed the raid while I was laying across my bed relaxing. I was not offered any incentive for the inconvenience. The hotel is great but customer service needs to be upgraded.

Family

10/10

Exceptional

31 May 2019

cha touly

USA vacation stay at Emerald Hotel

One issue was the bathtub water faucet took a very long time (15mins) to fill bathtub half way.

Partner

4/10

Poor

21 May 2019

Daniel

Bed bugs

I was bitten all over my body and awaken by bed bugs. Checking out was slow.

Friends

2/10

Poor

28 Apr 2019

Verified traveler

Doesn't serve as a rated hotel. Staff can't even speak English. Not able to acceed to guest request. Have to downgrade my room type for a bath tub. Changed 3 rooms just managed to stay at lower end room for 1 night instead of usual booking of 5 nights. Not able to advise next door neighbor to keep their volumn down after 11pm.. Sigh!!

Business Partner

10/10

Exceptional

16 Apr 2019

Jack

Excellent location. Wonderful staff. Definitely will come back again.

6/10

Pleasant

12 Apr 2019

Lew

Overall conditions of hotel are ok for now but surely needs a renovation soon.
Too many group tourist frm PRC and mostly disturbing the occupants at wee hours. Hope to beef up the securities to control it or only allocates the tour away from single or couple occupants.

Business Self

10/10

Exceptional

30 Mar 2019

andrew

Lucky me

I am lucky that they upgrade my room to deluxe room with no extra charge.. Got a big room and big rest room....thanks....staff are friendly good service. Breakfast is good...

8/10

Excellent

21 Mar 2019

Verified traveler

Comfortable and strategically placed.

Stay was comfortable but other guests were a little noisy.

8/10

Excellent

10 Mar 2019

Verified traveler

Not bad. Good

Business Friends

8/10

Excellent

16 Feb 2019

Verified traveler

No comment

Family

8/10

Excellent

28 Jan 2019

Michael

A jewel

Revisit to a great place I haven't been to for 20years! The hotel is still great. The pool amazing for the location. Breakfast was interesting as it is very multicultural.

10/10

Exceptional

17 Jan 2019

Jennifer

Lovely place to stay in Bangkok

This hotel was in a nice quiet location off the busy road. The staff were absolutely amazing in making you feel at home. I highly recommend it for a really comfortable stay in Bangkok. Comfy bed, nice and clean and very welcoming staff

Partner

10/10

Exceptional

11 Jan 2019

Richard

Super place to stay

A great place to stay....a five star hotel at a 2 start price. The place is top notch. Everything is very nicely designed and laid out. The staff, at all levels, were super nice and helpful. I'll stay there for sure if in Bangkok in the future.

Partner

8/10

Excellent

07 Jan 2019

Verified traveler

Nice hotel. Close to MRT. Huge room. Friendly staff.suggest to have some hooks in the bathroom for clothes.

10/10

Exceptional

05 Jan 2019

Louis

Wonderful and amazing

Amazing services and hotel stay!

Family

8/10

Excellent

02 Jan 2019

Mariam

Good Experience...!

Family

2/10

Poor

27 Dec 2018

Verified traveler

bad staff attitute

10/10

Exceptional

23 Dec 2018

Verified traveler

Very clean n nice hotel with clise by markets n food shops
Near shopping mall and MRT too

8/10

Excellent

09 Dec 2018

Ivan

Quiet place with reasonable rates. Clean rooms but variety of food was average. WiFi not exactly the best.

10/10

Exceptional

30 Nov 2018

Verified traveler

Nice hotel. Beautiful lobby christmas display. Walking distance to The Street and Esplanade, night market and street food stalls

8/10

Excellent

21 Oct 2018

John

Convenient friendly hotel

The hotel is very comfortable with very friendly staff. Could use some more movie channels on the TV.

8/10

Excellent

12 Oct 2018

Verified traveler

No iron and they changed most of the things in the room at up and cost more

8/10

Excellent

17 Sep 2018

Baber

Enjoying this hotel,every time I stay.

Excellent hotel, with a good location for walking to the Subway, and generally getting around.
Excellent gym facilities spread out nicely in three separate rooms, including a sauna, steam room, and hot baths.

8/10

Excellent

16 Sep 2018

Mario

Excellent hotel situated near to shopping malls by walking

8/10

Excellent

16 Sep 2018

Tien Luon

Everything ok, have a big room but internet a bit slow. Time to time drop off signal.

8/10

Excellent

16 Sep 2018

chng Yean

Decent hotel

10/10

Exceptional

30 Aug 2018

James

Comfortable stay at lovely hotel

Nice big room with a fabulous view. Really good breakfast buffet catering for Western and Asian clients, friendly, helpful staff - enjoyed our stay.

Partner

10/10

Exceptional

29 Mar 2018

Kenny Wai Chong

Emerald Hotel Bangkok

Clean & good renovations with comfortable bed. Convenient location. Excellent for business travel

8/10

Excellent

17 Jan 2018

Richard

Old hotel but well maintain. Clean and comfort.

First time staying in this hotel as I always think that this hotel is very old but it stay beyond my expectation. Well maintain and clean. Room are big and staff are friendly. Breakfast with good choice of food.

8/10

Excellent

15 Jan 2018

Verified traveler

Nice hotel and location

This hotel will need some renovation for the lifts especially but overall, it's still a good hotel to stay. The location is good and quiet even though taxi drivers do not like to come to the hotel location because of the heavy traffic which is not always true. It has a nice buffet for breakfast and dinner but after a week, you tend to have enough of this buffet. There are a few restaurants around but you can easily take the MRT trains to get to city downtow. There is a good chinese restaurant in this hotel but it's too high end and dishes are quite expensive. It would have been better if they could offer a simpler menu because this hotel is full of chinese tourists and they might get more customers.

8/10

Excellent

08 Jan 2018

Richard

Reasonably priced and comfortable.

An reasonably priced and comfortable hotel. Good location for access to both Bkk airports and to shopping areas. Good breakfast.

Family

6/10

Pleasant

17 Nov 2017

Verified traveler

Not a fantastic experience, but still okay

Not so good impression on the room cleanliness. Found strand of hairs on the floor. I've placed my clothes on the bed, and it was thrown on the chair after they cleaned the room.
Location is okay, close to mtr (blue line)

6/10

Pleasant

14 Nov 2017

Ashley Holman

Over rated hotel.

The hotel is away from everything. Checking in was great and fast. The lobby was awesome. Inside the room was disappointing. The room was small for a five star hotel. The bathroom was rusted and there was mold on all the calking. This is more of a 3 star hotel.. the pool is small and was cold. The price is over rated and the location is even worse. I would not recommend to anyone

Partner

10/10

Exceptional

28 Jul 2017

Charles

Business with Pleasure

The staff were incredibly helpful and polite. The location was perfect, with shopping mall right there to get the things I needed and the meeting room and facilities were top notch.

6/10

Pleasant

18 Jul 2017

Verified traveler

The emerald hotel bkk

Bed was hard. Pillow was too high. Got aches all over in the morning

Family

8/10

Excellent

05 Jul 2017

kenneth

Emeral Hotel Visit

Hotel itself is a bit old, but still comfortable.

8/10

Excellent

25 Jun 2017

Gaylene

Great location close to BIDC

Short walk to BIDC if getting dental treatment. Staff are fun and helpful, some have limited English but all part of the experience. Awesome breakfast - recommend including breakfast option in stay. Pool lovely with great views. Large rooms - we booked deluxe with a view. Originally booked for 3 nights but extended stay for 10 nights as was easy and lots of shopping and eating close by. Night market a must and very close-taxi ride.

8/10

Excellent

14 May 2017

Verified traveler

Nice hotel with big room

Nice n clean... Will be back to this hotel if I go back to Thailand

8/10

Excellent

04 Apr 2017

THOMAS

Worth It

The staff is friendly, and the room is clean.

10/10

Exceptional

01 Apr 2017

Kwee Heng

good

good

8/10

Excellent

19 Jan 2017

Verified traveler

A good experience to stay there.
Everytime go Bangkok for business trip, will choose this hotel.

10/10

Exceptional

04 Jan 2017

Verified traveler

I stay here regularly for work in Bangkok

8/10

Excellent

22 Dec 2016

Alan

Great value, service at affordable price

Clean Rooms, excellent service from hotel staff.

10/10

Exceptional

10 Dec 2016

Ramon

Nice for events only

Excellent dinner buffet but pricey soft drinks not include or water

Partner

8/10

Excellent

22 Nov 2016

Verified traveler

convient stay

great bstay and good location

Family

8/10

Excellent

09 Nov 2016

Lim

Nice stay . Comfortable and easy access to several places .

Family

8/10

Excellent

29 Oct 2016

Sunny

Beautiful hotel and excellent stafor. Recommended.

I stayed at this hotel many years ago and was satisfied with the location, cleanliness and staff. I guess I went back to see if anything changed, but I am amazed that it is as beautiful and still has amazing helpful staff 24/7. Good restaurants and service. One can get out and walk around the city.

8/10

Excellent

29 Oct 2016

Verified traveler

Over all is ok. The local is not that good. Staff is ok.

8/10

Excellent

22 Oct 2016

Brian

Overall nice to stay .....averagely good and convenience

8/10

Excellent

15 Oct 2016

Steven

Clean and convenient hotel

Hotel location near local delicacies, shopping Malls.

Family

8/10

Excellent

11 Oct 2016

CALVIN

A pleasant stay.

Family

8/10

Excellent

15 Sep 2016

David

Only stayed one night but always a good experience. Friendly and helpful staff and an easy walk to some very good restaurants and shops and only minutes to BTS. Highly recommend.

8/10

Excellent

09 Sep 2016

Andrew

Excellent Hotel - will stay again

All good - fabulous buffet breakfast - way above average - the rooms are nice, clean and BIG - the check-in process could be improved - we were sent to business center for wifi access codes - this could have been streamlined at the check-in counter

Partner

8/10

Excellent

16 Jul 2016

Kate

Good hotel close to metro station.

Good experience to stay this hotel, nice service and staffs...

6/10

Pleasant

21 Jun 2016

Verified traveler

WIFI SERVICE VERY VERY POOR. COULD NOT USE WIFI TO WORK. CHANGED HOTELS FOR THAT REASON

10/10

Exceptional

17 Jun 2026

TOMOHIRO

剃刀が置いてなかったのは残念

Friends

8/10

Excellent

06 Apr 2026

Johan

Bra gym

8/10

Excellent

31 Mar 2026

Johan

Good

6/10

Pleasant

22 Feb 2026

Sununta

Sanieren wäre gut

6/10

Pleasant

19 Dec 2025

HYUNHA

아침식사는 별로임.메뉴가 많이 줄었고 중국식음식이 많아서 다양하지않아서 별로임.예전에 왔을때는 아침식사가 매우 좋았는데 너무 아쉬움

Business

10/10

Exceptional

16 Feb 2025

Calle

Emerald håller fortfarande stilen uppe

Emerald som är ca 30 år gammalt håller fortfarande stilen. Vi hade ett superior rum på 22 vån, stort rymligt med bra säng och en fin utsikt över staden. Vi bodde här i fyra nätter. Frukosten bestod av en buffé samt en \"äggstation\" där du kunde beställa. Vi som européer var nöjda med utbudet av frukosten. Swimmingpoolen på 15 våningen var uppskattad från oss. Hotellet ligger i ett område som är väldigt aktivt på kvällen. Många thai restauranger och fiskrestauranger som vänder sig till thailändare. Vi åt på flera, billigt och gott. Även många marknadsstånd. Ett välbesökt tempel ligger mellan tunnelbaneuppgångarna. Har man inte sett alla dessa ritualer så rekommenderar jag ett besök där. MTR station Huai Kwang ligger på gångavstånd, uppgång nr 3, är närmast hotellet. Vi åt i hotellets restaurang vid två tillfällen. Vi andra tillfället beställde jag in en biff som tyvärr var väldigt senig och seg. Påtalade detta och fick möjlighet att få en ny. Jag valde istället en fläskkotlett eftersom det köttet är mindre senigt. Jag fick en tjock mycket torr fläskkotlett. Påtalade igen att denna köttbit inte höll måttet. Då blev svaret \"sorry sorry\". Vi åt inte mer på restaurangen, vet inte om det var otur 2 gånger eller om kvalitén varierar?

Partner

4/10

Poor

15 Feb 2025

yasuo

バスタブに2mmくらいの虫の死骸が20個以上あって、驚いた。しばらく使っていなかった部屋と思われる。２泊したが、翌日には清掃されていた。また、部屋の照明が少なく、特にベッド回りには照明がない。なお、このホテルには新館と旧館があり、宿泊したのは新館。

Business Friends

10/10

Exceptional

27 May 2024

Verified traveler

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