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Hoshinoya Bali

Bali · Indonesia

Br. Pengembungan, Desa Pejeng KanginView location

9.4/10Excellent167 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort10.0/1010.0
Condition9.6/109.6
Neighborhood8.6/108.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hoshinoya Bali

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 11 km. For lunch or dinner, stop by HOSHINOYA Dining, a restaurant that specializes in Indonesian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.

Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Read more about this hotelShow less

Located in Ubud, HOSHINOYA Bali is within a 15-minute drive of Tirta Empul Temple and Agung Rai Museum of Art. This luxury hotel is 6.2 mi (10 km) from Ubud Traditional Art Market and 6.3 mi (10.1 km) from Ubud Palace.

Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and minibars. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Conde Nast Gold List Year 2021 No elevators Unicode Support false Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 8120000950599, 55110
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately IDR 423500.00 for adults and IDR 242000.00 for children
    • Airport shuttle fee: IDR 800000 per vehicle (one-way, maximum occupancy 4)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Indonesian

Nearby attractions

Pura Kebo Edan 5.1 km / 3.2 mi
Puser Tasik Temple 5.8 km / 3.6 mi
Gunung Kawi Temple 6.5 km / 4 mi
Goa Gajah 7.3 km / 4.5 mi
Tirta Empul Temple 7.6 km / 4.7 mi
Pura Samuan Tiga 7.7 km / 4.8 mi
Istana Kepresidenan Tampaksiring 8 km / 5 mi
Pura Penataran Sasih 9.1 km / 5.6 mi
Setia Darma House of Mask and Puppets 9.5 km / 5.9 mi
Pondok Pekak Library & Learning Centre 9.5 km / 5.9 mi
Rudana Museum 9.6 km / 6 mi
Agung Rai Gallery 9.7 km / 6 mi
Ubud Traditional Art Market 10 km / 6.2 mi
Peliatan Palace 10 km / 6.2 mi
Pura Desa 10 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Newspaper stand
Show 14 more facilities & services
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Library
  • Café
  • Restaurant
  • Banquet hall
  • Meeting room
  • Outdoor freshwater pool: 3
  • Children’s swimming area
  • Spa treatments
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST-3

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH TERRACEVILLA • WITH TERRACEVIL.TR

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDSVILLA • THREE BEDSVIL.3B

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH DOUBLE BEDVILLA • WITH DOUBLE BEDVIL.DB

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA QUEEN SIZE BEDVILLA • QUEEN SIZE BEDVIL.QN

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST-2

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST-1

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING SIZE BEDVILLA • KING SIZE BEDVIL.KG

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH VIEWSVILLA • WITH VIEWSVIL.WV

    Photos are not available for this room type.

    Hoshinoya Bali

    VILLA WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hoshinoya Bali

9.4
Excellent
167 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
10.0 /10
Condition
9.6 /10
Neighborhood
8.6 /10
Amenities
9.4 /10
50 reviews shown
10/10
Exceptional
14 Jul 2026
Vidya
Everything is great, food is amazing
Friends_and_family Family
10/10
Exceptional
11 Jun 2026
Bobby Hartono
Everything meets our expectation for a 5-star hotel.
One thing that is even exceeding our expectation is the staff; they are outstanding.
They really try their best to make our stay there memorable.
A special appreciation to Djoni and other front office staffs that were trying hard to get and to give us the information about the local festivals at that time - the information that we were not able to find online. Thank you.
Friends_and_family Friends
10/10
Exceptional
30 Dec 2025
CHANGHWAN
It was fantastic experience
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
Stephanie
A most beautiful tropical resort with the the most friendly and attentive staff.
Leisure Friends
10/10
Exceptional
29 Oct 2025
Beatrice
The issue with Expedia is that you request an essay on each property or experience and I do not have that time to spend.
Leisure Partner
10/10
Exceptional
07 Oct 2025
Antonia
Beautiful hotel, relaxing and enjoyable. We travel with our young children and were able to disconnect and enjoy our time together
10/10
Exceptional
05 Oct 2024
Rachael

Idyllic

A wonderful stay in the jungle, away from the Ubud craziness. Beautiful quiet hospitality
Friends_and_family Family
10/10
Exceptional
11 Sep 2024
Lars
This is a PERFECT resort. It has beautiful facilities (villas, swimming, gazebos, restaurant), delicious food (Indonesian, Japanese, and Western), and perfect service. It is in a beautiful location just outside Ubud. It is a quiet, relaxing, and elegant resort.
Leisure Partner
10/10
Exceptional
12 Aug 2024
GUILLAUME
Outstanding place. Perfection in a beautiful environment.

As an improvement as the resort is a bit far from Ubid would be to make the dining experience more diverse, like babi guling, or other festive dishes to discover bali and Indonesian delicacies.

Also, having yoga lessons would be great instead of just the nice breathing exercises.

10/10
Exceptional
30 Jul 2024
Tim
Very special, great design & superb staff.
Partner
10/10
Exceptional
28 Jul 2024
Vinay
This is a fantastic property situated in Ubud, the staff are so friendly and everybody puts service first for myself and all of the other guests. I would highly recommend this spot to other travelers who are not Japanese because it is an introduction to a different sort of lifestyle and this variation of the Japanese hospitality shown is exceptional. For Japanese travelers who wanted to maintain their customs/ways look no further. They do this extremely well. (The toilets are amazing!!!) :-)
Leisure Partner
10/10
Exceptional
18 Nov 2023
Pei Leeng
Great attentive staff. Only thing for a Japanese hotel- green tea in the room would be nice !
10/10
Exceptional
20 Sep 2023
Andrew
Stunning!!! Precisely what we had wished while visiting Bali. Tucked away in the jungle from the hustle & bustle from Ubud. Property & accommodations are stunning! Service & staff impeccable. Vigilante, responsive & unobtrusive. Would recommend & hope to stay again soon!!
Leisure Partner
10/10
Exceptional
17 Aug 2023
Vimal
If you are in UBUD this is the place to stay.
Pricy!! But it was an amazing stay !!
Leisure Family_with_children
10/10
Exceptional
08 Jul 2023
Wendy
Exceptional hotel in every possible way. I loved Dewi the massage specialist who was amazing. Ended up getting 3 massages in 3 days while I was there. This hotel is top tier & stunning in every way. Thank you for a beautiful experience ❤️
10/10
Exceptional
02 Jan 2023
Mark
One of the best hotel's we have been too! Thoroughly enjoyed our stay. Gorgeous property surrounded by nature and relaxing, zen-like landscape. Villas are excellent as well and staff are very helpful and courteous. Highly recommended!
Leisure Family_with_children
4/10
Poor
31 Aug 2022
Wei Xian
No gym, sauna, no room tv
Leisure Partner
10/10
Exceptional
21 Nov 2019
C.Sin
A modern hotel situated inside the jungles of North Ubud. The room gives direct access to the large canal swimming pool. The picnic breakfast at Cafe Gazebo is very scenic, and the contemporary Balinese set dinner in the restaurant is the best meal I had in Bali! Love the body relaxation spa where you can relax and take flower bath with the jungle view. The level of service is excellent. The staff here are friendly and pay attention to details. They found out it was my birthday a few days ago, and have sent me fruit plates and wine for celebration. Highly recommend to stay in Hoshinoya Bali if you are looking for a place which gives you a sense of inner peace.
Leisure Partner
10/10
Exceptional
16 Nov 2019
Verified traveler
Beautiful Japanese inspired architecture. The entire resort has a beautiful jasmin scent. Dali style stair cases added to the uniqueness of the architecture.
Villa is spacious with lots of lounge couches. Plenty of space in living vs sleeping quarters.
Food is ‘Japanese’s refined intepretation of Indonesian cuisine’. High quality ingredients, very well cooked. But if you are looking for the rich flavors of Indonesian spices, you won’t find it here.
Staff is polite and friendly.
As it is ‘Japanese inspired’, not super kids-friendly. The hotel have many overly strict rule to ‘maintain the desired ambiance, and in some case, traded off common sense/ convenience. Absolutely no outsiders are allowed, even if those ‘outsiders’ are recommended by hotel staff.
Would highly recommend to honeymooners or just people who appreciate minimalism achitecture. The hotel staff seems genuinely tried to achieve customer service within their regulations, but in my view, the rules could be relaxed based on good common sense of the staff.
Leisure Family_with_children
10/10
Exceptional
14 Nov 2019
Verified traveler
Beautiful unique property with the hanging gazebos. The staff were excellent support friendly respectful and helpful.
Leisure Partner
6/10
Pleasant
04 Nov 2019
s
Beautiful hotel wirh beautiful layout and surroundings. Can tell that the architect put a lot of thought into the entire layout.
Staff is very friendly.
Food is below expectation. The nasi goreng and mee goreng we ordered tasted so bad, nothing authentic tasting at all. Breakfast was just fine, we were glad we went out for BF other days and ate out after trying the restaurants. I would assume hotel serving good quality food afterall the whole idea of such a resort is to encourage people to stay in and relax.
For this level of service and environment, could easily find in bali. Hence i would say its not worth the price.
Leisure Family
10/10
Exceptional
12 Aug 2019
Verified traveler
Breathtaking jungle views with rooms inspired by the concept of minimalism, each with its own private access to a shared pool. The cleanliness of the facility is exceptional and staff are very welcoming and accommodating.
Leisure Partner
10/10
Exceptional
05 May 2019
kitt
One of the best villa around Ubud, good privacy and superb service from the hotel staff
It is our anniversay and the staff prepared a wishing card along with drinks for us when we arrived our room, so sweet. Meanwhile when we dining in the restaurant, the staff served us well, food is superb and good quality too.
Definitely is a must stay in Bali, you will have no regret and feel blessed for the accomodation.
Leisure Partner
10/10
Exceptional
19 Apr 2019
Verified traveler
Great place. I loved staying here. I definitely will come back!
Leisure Friends
10/10
Exceptional
25 Jun 2018
Valerie

perfect hotel for relaxation

My husband and I stayed at Hoshinoya for our honeymoon. We cannot say enough about this hotel. It went beyond our expectations. The staff was the most incredible staff we have ever come across. They were absolutely wonderful, we have ZERO complaints about the staff. It rained on our last day there, and my husband and I got caught in the rain walking to one of the gazebos, and out of no where, a staff member appeared with umbrellas for us so we wouldn't get wet.They wouldn't let us lift a finger during our stay. The villas are absolutely stunning. Everything is very modern yet cozy. The pool is amazing, though it was a bit chilly at first, but once you jump in, it's very refreshing. The villas provide the perfect amount of privacy. The views from the gazebos are to die for. Probably out favorite amenity of the hotel. This is by far the most beautiful hotel we have ever stayed at. The only drawback about the hotel is that is pretty remote, about 25 min from Ubud. And the food is pretty pricey at the hotel with not a lot of variety. The food itself is good, but the portions are small and if you have to eat 3 meals a day for a longer stay, it does get very expensive. We ended up having to eat most of our meal in Ubud.
10/10
Exceptional
19 Jul 2026
Patrick
Lovely resort
Great for a relaxing quiet getaway
Family_with_children
10/10
Exceptional
22 Jun 2026
Mattias
Love the Japanes style!
10/10
Exceptional
10 Jun 2026
Sanghoon
최고의 리조트 친절하고 모든것이 완벽했습니다
Friends_and_family Family
10/10
Exceptional
11 May 2026
Andrew
Magnificent view. Very good staff kind and willing to service. Restaurant good.
We stayed four nights and we enjoyed every minute of our stay.
Partner
10/10
Exceptional
07 May 2026
Soojin
전세계 어디에서도 느껴보지 못한 힐링과
아름다움이 있었습니다
복층이라 약간 불편함이 있었고 . 침대랑 이불이 좀 딱딱하고 덜 푹신했어요..
하지만 호시노야 만의 젠 스러움은 기억에 남을듯 ..
Friends_and_family Family
10/10
Exceptional
25 Feb 2026
Hsi
都很好
Friends_and_family Family
10/10
Exceptional
18 Feb 2026
youngjun
생각했던 것보다 훨씬 더 아름다고 좋았습니다. 고즈넉한 분위기에 최상의 시설과 서비스.
신혼여행으로 오기에 최적의 숙소입니다.
가끔 평이 그저그런 리뷰도 있던데, 우리 둘에게는
더할나위 없이 만족스러웠습니다.
다양한 액티비티 프로그램과 다양한 서비스, 무엇하나 부족할게 없는 곳입니다.
다음번에 또 발리를 가게된다면 그때도 호시노야를 선택할것입니다.
Partner
6/10
Pleasant
09 Jan 2026
Kota
スタッフ対応は非常に良かったです。
しかし日本語対応できる方はいないので英語は必須
施設の共有物の作りは非常に素晴らしいのですが、部屋は非常に暗く、またプールに隣接する一階はほぼプライバシーがないように思えました。
部屋の価格設定は他のホテルと比較して若干高く感じました。
Leisure Family_with_children
10/10
Exceptional
07 Jan 2026
MASAHIKO
部屋の前のプールが最高でした。
夜のバリ舞踊
ガゼボでの朝食も良くて 家族皆の写真を撮ってもらい 良い記念になりました。
Leisure Family
10/10
Exceptional
30 Dec 2025
Kida
美味しい料理と素晴らしい環境で楽しめました
Leisure
10/10
Exceptional
10 Nov 2025
YOSHINORI
行き届いたサービス、丁寧な対応のスタッフ
10/10
Exceptional
21 Aug 2025
bastien

Incontournable

Tout était fantastique dans cette hôtel.
Du personnel au logement, et surtout ce cadre magnifique
Friends_and_family Family
10/10
Exceptional
12 Aug 2025
KAZUKI
凄く綺麗で清潔感もあり、スタッフの皆さんの対応も素晴らしかったです。
特に夜のガゼボディナーは素晴らしかった。
料理も、雰囲気も最高のロケーションです。
必ず思い出に残ると思います。

ウブド周辺の高級ホテルと比べるとコスパが良いホテルだと思います。
設備、接客、清潔感、料理、ロケーション全てに満足です。

唯一残念だったのは、8月のウブドは割と涼しく、プールは寒かったのであまり入れませんでした。
これは仕方ないです。

朝の散歩や、織物体験は近くの工房で素晴らしい体験が出来ます。
ほんと皆さん笑顔で親切で凄くおすすめです。
Leisure Partner
10/10
Exceptional
04 Jun 2025
Norio
ウブド中心からは30分程度離れていますが、その分静かでゆっくりした時間が過ごせます。部屋数も30程度なのでプライベート空間を楽しめますしスタッフの方々が皆さんとてもホスピタリティに満ちていて好感が持てました。食事代は高めなので夕食は街で食べるのも良いでしょう。
Leisure Family
10/10
Exceptional
06 Apr 2025
Justine
Beautiful and serene. Staffs are very
courteous, friendly and helpful. Air is fresh and mosquitos were kept away from villas. We had an excellant time staying there.
Leisure Friends
10/10
Exceptional
30 Jan 2025
Verified traveler
아주 고즈넉하고 좋았어요
비오는 소리를 들으면서 식사할때 너무 행복햇어요..
Friends_and_family Family
10/10
Exceptional
25 Dec 2024
Katakura
Good atmosphere
4/10
Poor
23 Sep 2024
KOHEI
食事が最悪、和食は論外の出来。あの値段を出す価値はない。日本のブランドなのなら、和食はよくすべき、大根煮物は固すぎて食べられない、ご飯も最悪、トイレのボタン機械の文字は擦り切れて読めない、従業員対応も良くない、教育が出来ていない。本当に星のや?二度と行きたくない。
Friends_and_family Family
10/10
Exceptional
31 Aug 2024
noriatsu
静かでのんびり、ゆっくりさせていただきました。スタッフもフレンドリーで、さまざまなイベントも楽しかったです。また是非訪れたいです。
Leisure Family
8/10
Excellent
17 Aug 2024
Motonobu
全体的にとても素晴らしかった。
スタッフもしっかりしてるし、対応もよかった。
清掃もゆき届いているし、ご飯も美味しかった。

ただ、空中ガゼボはとても素敵でよかったが、谷底の方から下水っぽい臭い匂いが立ち上がってきており、風向きによってとても不快だった。ここで食事できるが、食事中も匂いが気になった。残念だった。写真を撮るにはいいけど。
あとは、なかなか荷物を取りに来てくれなかったり、たまに飲み物の提供がすごく遅れるというか忘れられてたと思うのごあり、これはやや残念だった。
Leisure Family
6/10
Pleasant
12 Aug 2024
Gianluca
La struttura ha moltissimi difetti per un 5 stelle, nonostante sia molto bella e con un personale ottimo e disponibile. Entra luce al mattino presto dalle tende veneziane nella stanza superiore, di contro scarsissima illuminazione la sera (non si vede quasi nulla e non c’è neppure una luce per leggere un libro), sempre dal mattino presto l’housekeeping inizia a suonare i campanelli all’esterno delle ville per rifare le stanze (svegliando tutti), quasi impossibile trovare posto nella SPA in alta stagione (e questo pesa molto perché per trovarne un’altra occorre fare 40 minuti di macchina per andare a Ubud), non c’è palestra, scarsa privacy in quanto nella piscina possono accedere tutti davanti alle ville, colazione solo a’ la carte. Invece di essere rilassante come dovrebbe essere a Ubud, finisce per essere un posto dove non ci si rilassa ne’ si riesce a dormire. Abbiamo segnalato che non siamo riusciti a dormire per la luce e lo scampanellio continuo e in risposta ci hanno offerto due colazioni: ridicolo considerato il disagio e che il nostro soggiorno è stato di sei giorni, spendendo diverse migliaia di euro. Peccato perché potrebbe essere un posto meraviglioso e pieno di pace.
10/10
Exceptional
02 Aug 2024
Markus
Beautiful resort with high class food and service. Perfect to relax and calm down. Pool is really the best I ever saw and the landscape view into the djungle is fantastic.
Leisure Family
10/10
Exceptional
20 Jul 2024
MASANORI
I want to stay again
Leisure Partner
10/10
Exceptional
28 May 2024
Terufumi
流石の星のやという部屋のインテリア
ラグジュアリーな気分になれます
市内まで無料シャトルバスがあるので便利ですが、事前予約が必要です
Leisure Family
6/10
Pleasant
06 May 2024
Wen Jie
We have a pleasant stay at Honshinoya Bali. It’s a very beautiful resort surrounded by the nature. We stay in the villa Jalak. It has the best location to watch the resort, and the trees. You can even enjoy sunrise at the villa. We enjoy the time staying there. I’ll always missing reading at the balcony with such beautiful view.

The only concern I have is about country and nationality. We are from Taiwan. However, the nationality and country is listed as China in the receipt. After communicating with the staff, he helped to correct that to Taiwan, province of China. Well, that’s unacceptable. I told the staff that this statement makes us uncomfortable. He is sorry about that and mentioning that’s embedded in the IT system. I understand, and ask the staff to provide our comments to the headquarter. Hope this mistake could be corrected soon.
Leisure Friends

Location & surroundings

Hoshinoya Bali
Br. Pengembungan, Desa Pejeng Kangin, Ubud, Indonesia

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Hoshinoya Bali

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