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Gem Riad
Marrakech · Morocco
35 Derb Jdid Riad Zitoun Lakdim Medina Mechouar KaView location
8.8/10Excellent46 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort8.8/10 8.8
Condition8.4/10 8.4
Neighborhood10.0/10 10.0
Amenities8.0/10 8.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Gem Riad
Located in Marrakech (Medina), Gem Riad is within a 10-minute walk of Jemaa el-Fnaa and Bahia Palace. This riad is 0. 8 mi (1. 2 km) from Royal Palace and 2. 2 mi (3. 5 km) from Marrakech Plaza.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Satisfy your appetite for lunch or dinner at the riad's restaurant, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary local cuisine breakfast is served daily from 8 AM to 11 AM.
Make yourself at home in one of the 7 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Show less
Located in Marrakech (Medina), Gem Riad is within a 15-minute walk of Jemaa el-Fnaa and Koutoubia Mosque. This riad is 2.4 mi (3.9 km) from Majorelle Garden and 0.3 mi (0.5 km) from Moroccan Culinary Arts Museum.
Make yourself at home in one of the 7 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Smoking areas
Check-in and check-out
Check-in from
1:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
No alcohol served onsite
Professional property host/manager
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: MAD 200.00 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Arabic
English
French
Spanish
Nearby attractions
Mellah Market
0.3 km / 0.2 mi
Place des Ferblantiers
0.4 km / 0.2 mi
Dar Tiskiwin Museum
0.4 km / 0.2 mi
Moroccan Culinary Arts Museum
0.5 km / 0.3 mi
Dar Si Said Museum
0.5 km / 0.3 mi
Bahia Palace
0.5 km / 0.3 mi
El Badi Palace
0.5 km / 0.3 mi
Jemaa el-Fnaa
0.6 km / 0.4 mi
Slat al-Azama Synagogue
0.6 km / 0.4 mi
Souk El Bahja
0.7 km / 0.5 mi
Souk Des Epices
0.8 km / 0.5 mi
Souk Semmarine
0.9 km / 0.6 mi
Bab Agnaou
0.9 km / 0.6 mi
Les Bains de Marrakech
0.9 km / 0.6 mi
Moulay Al Yazid Mosque
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 7
- riad
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Laundry service
- Multilingual staff
- Bellboy service
- Hotel safe
- Terrace
Show 6 more facilities & services
- Concierge
- Luggage room
- Clothes dryer
- Grill/BBQ
- Restaurant
- Breakfast
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Gem Riad
20
reviews shown
David
DO NOT STAY HERE, MANY OTHER OPTIONS
No hotel/riad sign on street nor inside; perhaps not a registered hotel
No room numbers
Very poor breakfast, no fruit; nice service, bread and coffee; only one egg
Location on google maps is wrong; without travel agency help I would not have found it, I would not have been able to get to it, especially as there is no road access, just dim, dirty narrow complicated alleyways all with no signage
Small rooms
Very poor lighting, dark
Poor cleaning, dirty carpets
No phone in room
No bar as advertised
Inaccessible room during rain, with walkway and stairwell flooded
No key given to front door, despite asking with them saying someone is available 24/7 to let me in. But no one there one night just after 11pm to let us in (night staff had gone to sleep and turned his phone off. Was without internet, meaning he was off site. What kind of security is that? Woke up neighbour. Ultimately, after knocking repeatedly and loudly for 15+ minutes two other guests came to let us in. Staff didn’t even wake, but likely no one was there.
Nice people/staff but incompetent, except for breakfast service
Very poor value for money
One day no hot water
Ancient barely operable bathroom hardware
Shabby torn towel
No bath mat nor hand towel until complained
Disgusting soap (like old style borax)
No labels on shower shampoo/conditioner in glass bottles (very dangerous considering tile floor)
Very poor wifi in first room
Nice little rooftop terrace but not much of a view
TAKE OFF HOTELS.COM
No room numbers
Very poor breakfast, no fruit; nice service, bread and coffee; only one egg
Location on google maps is wrong; without travel agency help I would not have found it, I would not have been able to get to it, especially as there is no road access, just dim, dirty narrow complicated alleyways all with no signage
Small rooms
Very poor lighting, dark
Poor cleaning, dirty carpets
No phone in room
No bar as advertised
Inaccessible room during rain, with walkway and stairwell flooded
No key given to front door, despite asking with them saying someone is available 24/7 to let me in. But no one there one night just after 11pm to let us in (night staff had gone to sleep and turned his phone off. Was without internet, meaning he was off site. What kind of security is that? Woke up neighbour. Ultimately, after knocking repeatedly and loudly for 15+ minutes two other guests came to let us in. Staff didn’t even wake, but likely no one was there.
Nice people/staff but incompetent, except for breakfast service
Very poor value for money
One day no hot water
Ancient barely operable bathroom hardware
Shabby torn towel
No bath mat nor hand towel until complained
Disgusting soap (like old style borax)
No labels on shower shampoo/conditioner in glass bottles (very dangerous considering tile floor)
Very poor wifi in first room
Nice little rooftop terrace but not much of a view
TAKE OFF HOTELS.COM
Alex
Fantastic riad and amazing value for money
Great stay at this riad. Prepare to stay in firmer beds in Marrakech if you don't book a western chain hotel!
The service was fantastic fron Mumin (I hope I have this correct) genuine and kind soul!
Air conditioning was a problem throughout our stay in Marrakech but not here, fantastic, modern unit that worked perfectly. TV in the room, which again wasn't always the case in other properties. Great breakfast and over all a fantastic riad in a great location!
The service was fantastic fron Mumin (I hope I have this correct) genuine and kind soul!
Air conditioning was a problem throughout our stay in Marrakech but not here, fantastic, modern unit that worked perfectly. TV in the room, which again wasn't always the case in other properties. Great breakfast and over all a fantastic riad in a great location!
Kashif
No internet connection which was terrible, no TV to relax and unwind because the TV was connected to the Wifi. Power cut in the hotel from 2am in the morning to the following evening as absolutely boiling hot with no AC or lights in the evening. Whereas all the neighbourhood had fully working electricity apart from the hotel we were in. This was my worst experience staying in a Riad. I have stayed in many when visiting Marrakesh. Will not recommend this Riad.
Jessica
Very friendly staff
Clean place
Convenient area inside the Medina
Clean place
Convenient area inside the Medina
Karima
Gem Riad was one from the best Riads ive been stayed in Morocco , clean and beautiful room, excellent breakfast ,location was just perfect and safe especially for me as a single women !
Bryce
Property location is amazing, everything is in walking distance. Gem Riad is very clean. Shower technology is slightly outdated. Service was amazing however. Youseff was amazing. Every morning he made us breakfast, sometimes extra early so we could make our excursions. He also made us tea, gave us great advice, and helped us with any questions. Youseff was amazing!
john
Booked \"Deluxe suite,\" received a cramped room
Shatha
I felt really comfortable here
Ayesha
The staff at the property were amazing and really accommodating. The breakfast was nice and we enjoyed the view from the terrace whilst eating our breakfast. Would reccomend and definitely stay here again.
Aamou
It was very nice place in good location very comfortable the staff were so nice one guy name Said was very helpful we will definitely comeback, Thank you guys for everything
Hicham
Not as expected!
I was unable to check in at 1PM, cuz rooms were not ready, then I was asked to come back at a later time.
The're must be better options for riads.
I was unable to check in at 1PM, cuz rooms were not ready, then I was asked to come back at a later time.
The're must be better options for riads.
Stephen
If you want to be near all the action but also want a relatively quiet place to stay in the old Medina, this is a great choice. Ali and Abdul were courteous and eager to help with any special requests. The rooms are well equipped as far as riads go.
Praveen/Ranjita
Mr Ali and Mr Abdul were the most kind and hospitable hosts we have encountered and treated us like family. Our needs were met and our family is very appreciative of their flexibility towards making our stay memorable. The surprise dinner was very welcome and the location is prime to get to the major highlights that Marrakech has to offer. Shukran and Allah hafiz.
Ioannis
The Gem Riad is a real Gem!
We had the most wonderful stay at the Gem Riad and we couldn’t recommend it more highly. The staff were incredibly friendly, warm and welcoming. They made you feel really at home. The room was beautiful, everything spotlessly clean with everything thought of. The Riad is very conveniently placed, a short walk from the souks and tourist attractions alike. It was a truly memorable holiday made even better by our stay in the Gem Riad.
Elaine
Oussama and Youness made us feel really welcome and were always very accommodating. They took very good care of us.
We saw Ali sometimes too and he was always very helpful.
They were very good hosts.
We saw Ali sometimes too and he was always very helpful.
They were very good hosts.
Patrick
The Gem Riad was a great place to stay in order to be in the middle of the action in Marrakech. Khaled was fantastic and made sure that our family was always comfortable. I recommend Gem Riad highly!
Lisa
Good located. The first days we had a very dark and small room but then we changed to a better room
Rubén
Bien, pero podría mejorar
El personal del hotel nos atendió muy amablemente. Fueron tremendamente serviciales. El hotel está excelentemente ubicado. Creo que podría mejorar mucho con un poquito de inversión. Las habitaciones son amplias y estaban limpias, pero la pintura tan oscura, la poca iluminación y el estado de la ducha, hacen que baje muchos puntos.
Frédéric
Excellent accueil. Personnel aux petits soins. Copieux petit-déjeuner. Emplacement idéal à quelques minutes de la place Jemma el Fna.
Location & surroundings
Gem Riad
35 Derb Jdid Riad Zitoun Lakdim Medina Mechouar Ka, Marrakech, Morocco
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