Name: Janat Salam
Address: 53 Avenue Houmane Fetouaki Arset Lamaach Medina, Marrakech, 4000, MA

8/10

Excellent

07 Jun 2026

Margaret

When we saw the stairs to the accommodation we climbed with trepidation.
We were given the choice of a large en-suite room at the front , roadside, or a smaller room further back. We chose the room at the front overlooking the road, large a double and single with excellent air conditioning Overall the property could do with “refreshing”, but the service from the staff for whom nothing was too much trouble and great location more than made up for this.

Partner

10/10

Exceptional

27 Apr 2026

Anthony

A little cramped spaces. Staff was great and they served a very tasty assorted items breakfast . Nice location in the Medina. Older hotel but the price was low for the area.

6/10

Pleasant

10 Apr 2026

Asif

Breakfast was very good. Staff were helpful.
Internet was weak and cutting out.
Room was ok.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

David

Location is great the place is run down. 😎

Family

10/10

Exceptional

12 Mar 2026

Henry

The people working there are very nice

8/10

Excellent

22 Feb 2026

Ashraf Muhammad

The room was quite comfortable and clean, the staff also was really courteous and the breakfast also had good options though the supply was slow and items were running out quickly

Partner

8/10

Excellent

22 Jan 2026

Graeme

nice property, great location, can be a bit difficult to find in the dark but google does take you to the door

4/10

Poor

27 Dec 2025

David Joel

The Photos that they show are very old, nothing is like in the photos. The breakfast is just ok. Tooooooo expensive for the quality of the place. Besides that the staff is very kind and helpful.

Leisure Family

4/10

Poor

14 Dec 2025

Alia

Room and bathroom was terrible but the staff was excellent specially Amin was the sweetest person

10/10

Exceptional

21 Nov 2025

Jason

Lovely place. Staff were brilliant really helpful. Breakfast was good. Rooms were clean. I realky enjoyed my stay.

Self

10/10

Exceptional

20 Nov 2025

Tatiana

Good location, close to main attractions. Staff was very accommodating, welcoming, very friendly. I'm a female solo traveler and felt very safe there. The breakfast is included and it was great. At the time of my visit there was construction happening across the street but I could barely hear it because the riad is very quiet inside. I had very good sleep and was satisfied with my room. I would stay there again when I go back to Marrakech. Thank you for making my stay perfect!

Self

10/10

Exceptional

19 Oct 2025

Coert

Wonderful hotel !! Ebrahim and Annes are angels !! I will choose this hotel again and again.

Business

10/10

Exceptional

18 Aug 2025

khansa

Hotel was lovely, room was small but fit our needs. Staff was lovely and very helpful. Breakfast was lovely everyday. Location is great for the attractions, lots walkable. Public transport is not great

Leisure Family

2/10

Poor

27 Jun 2025

Abdulsalam

Room very small, it is not clean.

Leisure

10/10

Exceptional

08 Jun 2025

Aysha

Where you SHOULD stay!!!!

The best decision I made this place was close to everything even meeting points for day trips super nice people Ibrahim was the best on site aid I could ever ask for. He helped me with my arabic, getting around, offered me tea, and helped me get a cab on the way home. The terrace was a great place to eat breakfast nice views and honestly the best riad hands down. I think this place doesn’t get enough credit, but if you are a traveler who needs a convienet place to stay amazing breakfast, not super far away or around the tourist traps this is the one. If you need an aesthetically pleasing riad with mediocre food and fountain this isnt for you and that's ok. Save this hidden gem for true travelers. THANK YOU SO MUCH JANAT SALAM I WILL BE BACK INSHALLAH.

Self

2/10

Poor

17 May 2025

Marisela

We booked a double room based on the online pictures and description. The taxi driver had a hard time finding the property since it doesn't even have a name. Once there, we were greeted by 2 steep staircases and nobody to assist with the luggage. We managed to reach the \"reception area\" which was nothing but a filthy and dark room with the telephone on the floor, cables hanging, and a couch incredibly gross. After seeing that, we asked to see our room and were shocked when the manager took us to a dungeon with the most disgusting bathroom I've ever seen. It had nothing to do with the room we booked. The sink was miniscule loose and clogged,the shower was moldy and dirty, TV was broken, AC was weak, sheets so thin that the mattress was visible. Closet falling apart. No towels, no water bottles and sleepers as advertised. We begged for a decent room like the one they show on their website. All of a sudden the manager started to have difficulty speaking English so I spoke with the owner on the phone who with a rude attitude told me to take it or leave it. I asked him to refund my money and he agreed to do it. Since it was already 8 pm and we were tired in a country new to us, we decided to spend that night there and move the next day to another place. In the morning, we had a good breakfast talked with the manager who once again promised they would refund the 2 nights we didn't use, and left to a nice hotel. To this day they haven't made a refund or responded my email.See pics

Leisure Partner

6/10

Pleasant

14 May 2025

Rizwan

xxx

Leisure Self

10/10

Exceptional

21 Apr 2025

Nabil

Friendly staff, property has a lot of stairs so not friendly for people with mobility issues. Could do with a little refurbishment for example having door handle on the inside as it makes locking the door difficult, also the windows have an air gap so cold air comes through, but great place for the price. Good breakfast.

Leisure Self

8/10

Excellent

10 Apr 2025

OLUWABUNMI

Staff was nice and available to help even with the language barrier. Room was clean and price was fair for the convenient location.

Leisure Self

8/10

Excellent

17 Mar 2025

Stuart

Good value for money, close to all central locations. The staff were friendly and the breakfast wss nice.

Self

8/10

Excellent

15 Mar 2025

Bernard

Ibrahim was very nice from check in to check out.Breakfast is wonderful on the rooftop.

Leisure Self

8/10

Excellent

10 Mar 2025

Kwaku

Centrally located

Brilliant location and host. Self contained rooms, not for the luxurious traveler but an affordable accommodation to stay. Overall worth the purpose of a hotel of a place to stay. Will stay again depending on budget or its location

Partner

2/10

Poor

08 Mar 2023

Verified traveler

Experience incroyablement décevante. Très mauvais!

Riad HORRIBLE - totalement différent des photos. Les oreillers étaient sales, couverts de saleté et de sueur (regardez les photos ci-jointes). Les carreaux de la salle de bain sont couverts de saleté et de moisissure. La salle de bain sentait les toilettes. L'hôte est agréable, mais la propriété ne vaut pas 50€ - j'avais plus de confort pour 10€ plus près de Djemma el-Fna. L'emplacement n'est pas mal mais le reste de l'expérience est horrible. Évitez cette maison d'hôtes - rien de ce qu'ils suggèrent n'est vrai.

Partner

10/10

Exceptional

25 Jan 2023

Jorge Miranda

Down the street you'll find good restaurants, lots shopping stores and a near pharmacy.

Leisure Family_with_children

2/10

Poor

21 Jan 2023

Mizuki

Amenities were completely different from what they write.

Leisure Self

4/10

Poor

31 Dec 2022

Verified traveler

Not what was booked

Booked and paid for 2 double rooms months back. A few days before booked airport pick up, which went well. Arrived at the place. It felt like we wasn’t expected, even though they organised the taxi…I had to remind them we booked 2 double rooms but instead we were given 2 very small single rooms at the top of the place. I complained but was told there were no other rooms available. Do not stay here if you have mobility problems as there are many stairs and the ones to the top rooms are not safe. The shower head was cracked so water was going everywhere in the bathroom and into the small bedroom down a large tiled step. On the first morning, I slipped on the floor landing on my ribs across the step..I am still in pain from this a week later. I complained again and once more told there are no other rooms available. As I was not given what I had paid for I would advise against booking this accommodation! This is advertised as 3 star but I would rate it as 1 maximum. Marrakech was great although I was in pain due to the fall so this stopped me partaking in some of the activities I planned.
I have travelled extensively and always give true reviews as as I rely on them when choosing where to stay. I don’t understand how this had a 9.6 rating as this was completely at odds with my experience! This is the worst place I have stayed! I would advise against staying here!

Friends_and_family Friends

10/10

Exceptional

06 Nov 2022

Ghulam

Janat Salam is an excellent hotel. The staff is excellent and took care of myself and my family. The staff especially Younes, Yusuf and Fatima are all excellent and good at their jobs. The hotel is walking distance to the main square(Jema Al fna) and all the shopping can be done very close so is conveniently located . The hotel has air Conditioning in each room which was important to me. All in all I had a great experience of this hotel and next time I came back will definitely come back to Janat Salam.

Leisure Family

10/10

Exceptional

30 Oct 2022

Steven

A nice, budget hotel only 2 minutes walk from the medina entrance. Rooms are basic but very clean and the staff is helpful and very friendly. There is a veranda with common outdoor seating on both levels of this hotel.

Leisure Self

10/10

Exceptional

22 Jan 2019

Catherine

It’s a very nice place, the decoration style is very good.
The location is easy to go to the El Badii Palace and Bahia Palace, and the Jemaa el-Fna is also in a walking distance.
The staff is very friendly and helpful, I think is valuable to stay here.

Leisure Self

8/10

Excellent

05 May 2026

Joël

Bien et avec gentillesse

2/10

Poor

24 Apr 2026

Clarisse

Chambre salle, sans fenêtre, douche craquelée plafond en train de commencer à moisir. Pas de linge de toilette on a du en demander alors que c’était compris dans le service. Malgré tout très bon petit déjeuner.

Partner

2/10

Poor

10 Apr 2026

Eva María

Las instalaciones horribles, mucho polvo, todo en muy mal estado y la limpieza poca. No es un Rial y las fotos que salen en la página no tienen nada que ver con la realidad.
Lo único bueno el Personal, super atentos y educados.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

ERI

ひとり旅で利用しました。
伝統的な形式、リヤドです。
部屋は清潔ですが、DIYで作られたお部屋なので便利さを求める方には難しいお部屋かと思います。しかし、スタッフがとても、とても親切です！部屋の設備が微妙でしたが優しいスタッフが居たおかげで気持ちは星5つです！値段を節約したくて、寝られれば良い！という方には良いホテルだと思います！そして、立地がとても良いので観光しやすいです！

Self

6/10

Pleasant

15 Feb 2026

Jørgen

Det er et billigt hotel! Det man får for pengene er en glimrende seng i et traditionelt marrokansk hotel. Helt ok morgenmad, søde og imødekommende personale og central beliggenhed. Lær at leve med det elendigt indrettede badeværelse, ‘wi-fy’ der virkede langsomt, da det på fjerdedagen endelig kom igang. Stol på personalet når de organiserer udflugter, hamam og taxi, de skal nok passe på dig. Det er vanskeligt, når regnen gør, at du må sidde på sengen med din morgenmads bakke på skødet …det regner jo ikke så ofte.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

ZAKIA

Hôtel très bien situé, a proximité de tout. Personnel très accueillant.

Leisure Self

10/10

Exceptional

02 Nov 2025

Reyes

El personal maravilloso, jóvenes muy atentos y dispuestos a ayudar en cualquier cosa.
El desayuno muy bueno y abundante, el acondicionamiento de la habitación estaba bien.

Friends_and_family Family

2/10

Poor

27 Oct 2025

quentin

A fuir

A fuir. On a payé 70€ par nuit c'était affreux bruit. Odeur forte d'égouts moisissures dans la douche

Friends_and_family Family

8/10

Excellent

23 Oct 2025

Guillaume

Riad abordable à 2 pas de la medina.

Leisure Self

8/10

Excellent

20 Oct 2025

Abdonias

El hotel esta Bien ubicación, muy buena atención, los desayunos son muy buenos. Pero las instalaciones en general estan regulares.

8/10

Excellent

19 Oct 2025

Marita

Sehr nettes Personal, praktisch veranlagt. Süßes Zimmer mit Bad und Dachterrasse, täglich gereinigt. Wegen Baustelle ggü war WiFi nicht vorhanden und TV durch Vormieter defekt. Von 4 Steckdosen funktionierten 2. Im Schrank könnte Stange+Bügel oder Regalböden das Ordnern von Kleidung verbessern. Habe mich da sehr wohl gefühlt. Danke an A+B Marita

Leisure Self

8/10

Excellent

05 May 2025

Antonino

Near the most important point of interest of the city. Good Condition e very good Breakfast. Pleasure Holiday in this structure

Leisure Partner

6/10

Pleasant

04 May 2025

JOSIEL C

O responsável pelo hotel foi atencioso conosco,disponibilizando a geladeira do hotel para utilizarmos;o hotel é bem localizado, perto dos melhores pontos turísticos. A minha insatisfação foi em relação a internet, bem precária mesmo. Outro ponto de insatisfação era que o café da manhã nunca foi servido no horário que nos foi informado (8:00h), 2 dias eu acordei o responsável pelo hotel para que ele fosse organizar o café da manhã. Portanto, se precisar tomar o café da manhã cedo, isso será um problema.

Partner

4/10

Poor

03 May 2025

Verified traveler

Un poco decepcionante

Aunque está en plena calle es difícil de encontrar al no tener nombre. No es el Riad típico con patio central. Espejo descolocado, cable del secador suelto (sin secador). Cables sueltos donde había un TV. Limpieza regular. Cosas buenas: la ubicación, el desayuno muy completo

8/10

Excellent

26 Apr 2025

Laurent

Hotel bien placé, rapport qualité/prix discutable

J'avais pris une chambre triple pour ma nièce et moi. Chambre correcte mais bruyante car donnant sur l'avenue, et air conditionné marchant mal. Salle de bain petite et peu pratique pour 85€.

Friends_and_family Family

8/10

Excellent

26 Apr 2025

Laurent

Hotel bien placé mais qualité inégale des chambres

La chambre double proposée quand nous sommes arrivés était très décevante pour 65€ (chambre aveugle donnant sur le hall donc bruyante, petite salle de bain). face à ma déconvenue, Ibrahim nous a placé dans une chambre très agréable dans un Riad voisin possédé par le même propriétaire.

Self

10/10

Exceptional

22 Apr 2025

Anne

Nous n’avons pas été dans cet hôtel mais on nous a changé pour un Ryad superbe à quelques minutes à pied .

Friends_and_family Family

8/10

Excellent

02 Apr 2025

Chris

Lindo lugar

8/10

Excellent

29 Mar 2025

Isa

Hôtel à sa juste valeur et acceptable pour une nuit de passage. Personnel très accueillant. problème : pas de fenêtre donnant sur l’extérieur

Friends_and_family Friends

6/10

Pleasant

26 Mar 2025

Kellie

Petit prix , petit confort

On en a pour son argent
Point très positifs : personnel très sympa, très bon petit déjeuner et emplacement parfait
Cependant, la chambre ne disposais pas de fenêtre donc très sombre , une seule lumière sur les trois disponible , les deux autres en panne. Pas d’eau dans la douche au début, puis un débit très faible et des coupures d’eau chaude, oreillers tout petit et confort du lit très faible …
Ceci dit, le prix de la location restait très interessant donc impeccable pour petit budget , mais confort en conséquence

Partner

4/10

Poor

25 Mar 2025

simon

Très ordinaire!