RO
Room Only
Accommodation only. Meals are usually not included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
8.4/10Excellent288 Reviews
Cleanliness8.6/10 8.6
Service8.2/10 8.2
Comfort8.2/10 8.2
Condition8.0/10 8.0
Location8.4/10 8.4
Neighborhood8.0/10 8.0
Amenities8.4/10 8.4
See all ratings- Beach hotels
- Sport hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Santa Tecla Palace
Pamper yourself with on-site massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy local cuisine at La Rada, one of the hotel's four restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Continental breakfasts are available daily from 7:30 am to 9:30 am for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self-parking is available on-site.
Make yourself at home in one of the 173 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Distances are displayed to the nearest 0.
Show less
1 mile and kilometer. Timpa Natural Reserve - 0. 1 km / 0. 1 mi; Ionian Sea - 0. 2 km / 0. 2 mi; Piazza Giuseppe Garibaldi - 2 km / 1. 2 mi; Acireale Cathedral - 2. 4 km / 1.
5 mi; Church of the Holy Apostles Peter and Paul - 2. 4 km / 1. 5 mi; Piazza del Duomo - 2. 5 km / 1. 5 mi; Basilica di San Sebastiano - 2. 6 km / 1. 6 mi; Piazza San Domenico - 2. 7 km / 1.
7 mi; Palazzo Musmeci - 2. 7 km / 1. 7 mi; Puppet Theatre and Museum - 2. 7 km / 1. 7 mi; L'Antico Teatro dei Pupi - 2. 9 km / 1. 8 mi; Casa del Nespolo Museum - 9 km / 5.
6 mi; Cyclops Islands - 9. 3 km / 5. 8 mi; Cyclops Beach - 9. 3 km / 5. 8 mi; Seafront - 9. 5 km / 5. 9 mi. The preferred airport for Hotel Santa Tecla Palace is Fontanarossa Airport (CTA) - 38. 4 km / 23.
9 mi.
With a stay at Hotel Santa Tecla Palace in Acireale, you'll be within a 5-minute walk of Ionian Sea and Timpa Natural Reserve. This hotel is 7.6 mi (12.2 km) from Mount Etna and 11.2 mi (18 km) from Via Etnea.
Make yourself at home in one of the 173 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Childcare
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
3:30 PM
Check-in until
midnight
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights
We have included all charges provided to us by the property.
-
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
-
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number IT087004A1DSMA7SGR
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately EUR 20 per person
- Crib (infant bed) fee: EUR 15.0 per night
- Rollaway bed fee: EUR 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Italian
French
Nearby attractions
Ionian Sea
0.1 km / 0.1 mi
Timpa Natural Reserve
0.3 km / 0.2 mi
Piazza Giuseppe Garibaldi
2 km / 1.3 mi
Church of the Holy Apostles Peter and Paul
3.3 km / 2 mi
Piazza del Duomo
3.3 km / 2.1 mi
Acireale Cathedral
3.4 km / 2.1 mi
Basilica di San Sebastiano
3.4 km / 2.1 mi
Puppet Theatre and Museum
3.5 km / 2.2 mi
Palazzo Musmeci
3.5 km / 2.2 mi
Piazza San Domenico
3.6 km / 2.2 mi
Cyclops Islands
9.6 km / 6 mi
Lachea Island
9.6 km / 6 mi
Cyclops Beach
9.9 km / 6.2 mi
Cantina Benanti
10.6 km / 6.6 mi
Torre Archirafi Beach
11.1 km / 6.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2009
- Total number of rooms: 173
- Number of floors (main building): 6
- Double rooms: 187
- Junior suites: 1
- Suites: 8
- Accessible rooms: 6
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
Show 57 more facilities & services
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Beach
- Golf course
- Ski slopes
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Airport Shuttle
- Room service
- Laundry service
- Babysitting serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Meeting room
- Outdoor freshwater pool
- Spa treatments
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
- Snacks
- Non-smoking establishment
- WaterskiingExtra charge
- Jet skiExtra charge
- Motor board rideExtra charge
- DivingExtra charge
- WindsurfingExtra charge
- SailingExtra charge
- Catamaran sailingExtra charge
- CanoeingExtra charge
- Billiards
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Santa Tecla Palace
100
reviews shown
Hannah
We had an absolutely wonderful stay at Hotel Santa Tecla Palace. The facilities were excellent - beautiful infinity pool overlooking the sea, just like the photos. Plenty of sunbeds to relax in. Easy access to swim in the sea from the hotel, with lifeguards on duty. Delicious food at all the restaurants. There isn't much to do in the immediate surrounding area - we walked into the nearest town one evening but we decided that the bars and restaurants on offer at the hotel were much nicer. This was perfect for us as we had intended our short trip to be a relaxing one based in the hotel, but for anyone hoping to explore Sicily a bit more I'd recommend renting a car, as taxis can be expensive.
Nichola
Amazing hotel
We had a fabulous stay at Hotel Santa Tecla Palace. Staff were so friendly and helpful. Food was excellent as was the service. The pool is as amazing as it looks in the photos. It’s clean and the lifeguards are very helpful. The sea was lovely, easy access and crystal clear water. Reception staff are also very helpful. What a treat to stay here and we will definitely be back! I would say that if you want to see the surrounding areas hiring a car is helpful.
Rebecca
Great views. Generous space. Awesome breakfast
Liya
It was really nice. I liked the place.
GORAN
we stayed 5 nights. Although it seems that the hotel is not full, the receptionist refused to give us an upgrade to see view room. Room was comfortable, but bed is not very comfortable. On the contrary to the reception, the staff in the bar and on the terrace with the pool was very friendly and helpful, especially the life guard boy(I don't know his name) who gave us many tips of local interest, where to eat as a local, what is worth visiting, where to shop... If you plan to stay there you need a car to explore the area from Taormina to Catania, and further south to Syracusa, Notto...
Meileen
muy buenas atenciones
Antti
Nice breakfast with spectacular views. Big swimming pool is complemented by access to the sea. In the weekend the pool gets crowded and loud. Good options for dining within walking disctance
Verified traveler
Santa Tecla Acireale- Looks nice but is a letdown!
Cons:
Not centrally located. No ameneties in the area. Quite a drive from catania....;
Expensive;
Hidden charges- they charge for everyting including plain water;
Basic service and decor. Hotel needs a good upgrade;
No access to beach! Pool closes at 1900!;
Pros:
Good parking area;
Free wifi.
Definately wouldn't recommend.
Not centrally located. No ameneties in the area. Quite a drive from catania....;
Expensive;
Hidden charges- they charge for everyting including plain water;
Basic service and decor. Hotel needs a good upgrade;
No access to beach! Pool closes at 1900!;
Pros:
Good parking area;
Free wifi.
Definately wouldn't recommend.
Hayden
Tidy, afordable, but little to do near the property. No gym, No irons in rooms and limited ammenities.
richard
One of the most beautiful hotels I have stayed in for a long time. Very clean and a extremely helpful staff
Giovanni
Good Sea front Hotel
The hotel is sourrunded by a natural reserve. The settings are stunning. The hotel communal areas are beautiful and well cared for. The rooms are somewhat dated but still very good. choose a seaview room if you can. Staff was very friendly. Huge swimming pool. Access to the sea via a gangway, just hidillic. Lot's of fun!
Martina
Nice enough hotel, but surrounding area not sonice
Hotel was lovely... pool area was fab with plenty of sunbeds for everyone. Plenty of free car parking. Restaurants were good but they lacked air con as did main hotel areas. Eating outside in 38degrees at night wasnt pleasant.
Michael
Do yourself a huge favour and use this hotel for numerous day trip. Then relaxin the ocean front restaurant of an evening. Excellent staff and food
Sebastiano
Wonderful location by the sea
Cindy
Staff went out of there way for our late arrival, even told the kitchen to stay open so we could dine in the outside restaurant. Property is well maintained, clean and updated. Great place for the price and only 45 minutes to Mt Etna. Wish we could have stayed longer. Only negative was mattress was very hard, I like a firm mattress but not solid.
Amanda
We had a wonderful stay we always remember. Especially the sea was beautiful and perfect to relax.
Grace
Hotel with stunning views
We stayed here for two days and had a wonderful time. The views were incredible..the photos online do not do it justice! All personnel were kind and very accommodating. Room was clean and just the right size. Will definitely be booking again the next time we’re in Sicily.
Ragnar
Ragnar
Nice hotel with good atmosphere.
Close to Catania and many interesting places. There swimming pool is excellent
Close to Catania and many interesting places. There swimming pool is excellent
Verified traveler
Disappointing, outdated. Not 4 star.
Disappointing, infested with little bugs flying in the room. Bathroom much to be desired, old and barely any water pressure from the showerhead. We were given a room in the old part of the building in spite of having several rooms available in the renovated wing. Service is certainly not with a smile.
Aleksandra
Great place for relax
Amazing location with great swimming pool. Very good breakfast including brioche with granita. Very good room with nice balcony. The only small negative point was a bit thin walls as you can hear the people from the room above is you.
Guido
Very nice hotel. Very good food in restaurant.
Verified traveler
The situation of the hotel was excellent. The overall look of the lobby was beautiful. The pool was very clean and the pool attendants were helpful and friendly. Claudio the bellboy was really attentive and courteous. One of the reception staff was rude when challenged about the condition of the rooms. The electrician was incredibly rude. The bathroom in the room we booked had black mould in the bath and we were told that it was the silica. The room also smelled musty. The alarm cord was filthy. We asked the bathroom to be cleaned...but it was not done to the standard we expect of a 4 star hotel. We saw 4 other rooms...one had a bathroom in the same state and two others had no working aircon. When we informed front desk, he told us that he is the one who works in the hotel therefore he is the one who knows and asked us \"whether we were the master of the hotel ? We eventually picked up the last available room with a clean bathroom but the paint was peeling of the ceiling. we were told it would be sorted but it was not done.
Marjorie
Nice for relaxation
It’s a nice hotel for relaxation. Weak wifi in our room. Food in the restaurant is great. Bfast was ok.
Verified traveler
Great Hotel
Great hotel for exploring east and south Sicily with a comfortable room, parking facilities and great local restaurants
Martin
3 day stoppivet
The hotel was very nice, clean and friendly. The opportunity to swim in the sea, via steps also nice. Take a snorkel for a great experience. So in summary a beautiful place to relax. The area is a bit quiet, but a maybe 5 restaurants in 20 minute walking radius.
Verified traveler
Hotel Santa Tecla Palace
The hotel has an impressive location with a wonderful outside pool area and access to the sea via stairs falling directly into the sea (overseen by lifeguard). Rooms are a bit tired but perfectly functional considering the time you would spend in them (mini fridge and safe). Free parking and excellent free wifi.
The outdoor pool and multiple sun deck areas flows into the multiple restaurants/bars making the most of the sea view.
Easy walk into town if you want to try the local restaurants specialising in fresh fish.
Reception were happy to let me continue to ise services post checkout and offered to extend my checkout time.
The outdoor pool and multiple sun deck areas flows into the multiple restaurants/bars making the most of the sea view.
Easy walk into town if you want to try the local restaurants specialising in fresh fish.
Reception were happy to let me continue to ise services post checkout and offered to extend my checkout time.
Verified traveler
Nice hotel with excellent staff but the Manageress was extremely rude and hostile! The room they originally allocated us was ridiculously small so we upgraded to a suite.......at double the price. She begrudged giving us a small discount due to inconvenience - her attitude was most unfortunate and unprofessional.
Peter
Nice hotel to relax for 2 days
Good hotel that is popular with tour operators so expect to see large groups. Hotel was well equipped with sunbeds (attracting paying day-guests) and dining options.1 swimming pool only. No evening entertainment on-premise and the local area doesn't look promising either.
Verified traveler
:))))))))))))))))))))))))))))
overall, just great :))))))))))))))))))))
overall, just great :))))))))))))))))))))
Verified traveler
understatedly elegant
A very stylish hotel but with few surrounding attractions. If you want a romantic out of season hideaway this would be ideal. We might have expected a little more attention to detail considering the price. While our room was clean and spacious and had a wonderful sea view, several items were broken or 'tired'. The Hotel offered few facilities out of season although service was friendly and attentive. Good location for exploring the Eastern side of the Island.
Andy
Really relaxing hotel
Very relaxing hotel with very polite staff. Rooms extremely comfortable and al a carte menu extensive. Buffet breakfast could have been more varied over the week long stay. Pool was superb. Would recommned hotel to anyone looking for a relaxing holiday and a good central point for the east of the Island
Jan
Yes with reservations
The hotel is beautifully appointed with an infinity pool and landscaped grounds with a very well designed terrace. The entrance,common areas and restaurants are very good and food quality excellent.
Unfortunately because of the size of hotel it is used for conferences/package tours from France and UK and weddings. If you enjoy people watching this is great, especially the weddings but it can get a little crowded at times and the terrace is dismantled for events.
The 2 days the hotel did not have events were bliss and during the day it can be quiet if no conferences and weddings. I am sure this was high season for weddings-we had zero rainfall in a week and 3 weddings. This is an excellent location for touring to many spectacular east and south coast sites and climbing Etna. Just choose your season well.
Also we asked for a room with 2 queen beds and were given twins. We still had a good time but it took the edge of it and reduced comfort levels.
Unfortunately because of the size of hotel it is used for conferences/package tours from France and UK and weddings. If you enjoy people watching this is great, especially the weddings but it can get a little crowded at times and the terrace is dismantled for events.
The 2 days the hotel did not have events were bliss and during the day it can be quiet if no conferences and weddings. I am sure this was high season for weddings-we had zero rainfall in a week and 3 weddings. This is an excellent location for touring to many spectacular east and south coast sites and climbing Etna. Just choose your season well.
Also we asked for a room with 2 queen beds and were given twins. We still had a good time but it took the edge of it and reduced comfort levels.
Toni
Beautiful Hotel
This hotel was a good location for us because we were traveling to Taramina and Syracuse it was in the middle. Great little towns around. We had a sea view just great.
Rasmus-Emil
Pænt og nyere poolområde samt lobby. Værelset var ældre og bar præg af de år de havde tilbage.
Restauranten på hotellet var mildest talt skuffende, alt for dyr og det dårligste mad vi fik på turen.
Restauranten på hotellet var mildest talt skuffende, alt for dyr og det dårligste mad vi fik på turen.
Stig
Paradise
We have found our new paradise.
What an incredible location – here we could fully enjoy the sea and the tranquility.
We stayed for 2 nights / 3 days and didn’t leave the hotel grounds even once, as everything we needed was right there.
The food and drinks were excellent.
Minus: The rooms are a bit worn, and the mattress was extremely hard so we did not sleep well
What an incredible location – here we could fully enjoy the sea and the tranquility.
We stayed for 2 nights / 3 days and didn’t leave the hotel grounds even once, as everything we needed was right there.
The food and drinks were excellent.
Minus: The rooms are a bit worn, and the mattress was extremely hard so we did not sleep well
Walter
Hotel bellissimo con piscina sul mare. Possibilità di rimanere in piscina l’indomani. Personale gentilissimo. Colazione a buffet improponibile, 25€ illegale!
simona
Piscina top! Camera ampia e pulita, personale cordiale e professionale. Unica pecca la doccia..pressione e temperatura dell’acqua un po’ instabile.
Lars
Bar og basseng har fantastisk personer
lorena
Camera pulita, personale cortese. Piscina bellissima.
Gaetano
Ottima struttura anche se datata , stupenda piscina di acqua salata.
Gaetano
OTTIMA STRUTTURA - OTTIMO RISTORANTE
Giuseppe
Très bel hôtel très bien situé seul bémol la literie est dure comme du bois dommage mon dos s’en souviendra longtemps
Isabella
The location and the hositality
Salvatore
Hotel un po’ attempato ma sempre valido, bella posizione, piscina e mare molto godevoli, rapporto qualità-prezzo veramente eccellente. Il servizio bar e il ristorante sono da migliorare, poca scelta, qualità media e prezzi elevati. Peccato perché il personale è gentile e disponibile
Antonino
Colazione non compresa nella prenotazione expedia. Costa 20 euro a persona al giorno.
Louise
Très bel hôtel avec belle vue mer pour ceux qui choisisse cette option, le personnel est sympathique mais dommage qu'il soit quasiment vide (très peu de clients avec nous ce qui rendait le séjour à l'hôtel moins vivant) et petit bémol pour le petit déjeuner qui n'est pas assez varié
Raffaele
Ottimo hotel
Verified traveler
Rolig og avslappendes
Det var et stort, rolig hotell, egentlig kun italienske turister. Hotellet har 1 restaurant , men der er mange små lokale restautanter i delvis gåavstand fra hotellet. Disse er en god del rimeligere enn hotellet .
I ukedagene var der roligere enn i helgene. Fint bassengområde med bar/ snacks og litt musikk.
De aller fleste av betjeningen var imøtekommende .
Godt renhold. Gratis solstoler og håndduker hver dag. Trapp ned til sjøen. Det er ikke strender i nærheten. Det er lite å foreta seg utenfor hotellet. Nærmeste by er Acireale, 3 km unna, i bratte bakker. Nærmeste supermarked med 900m
I ukedagene var der roligere enn i helgene. Fint bassengområde med bar/ snacks og litt musikk.
De aller fleste av betjeningen var imøtekommende .
Godt renhold. Gratis solstoler og håndduker hver dag. Trapp ned til sjøen. Det er ikke strender i nærheten. Det er lite å foreta seg utenfor hotellet. Nærmeste by er Acireale, 3 km unna, i bratte bakker. Nærmeste supermarked med 900m
Verified traveler
Si puo fare di piu
Location molto bella, peccato per i confort, scarsi, anche le stanze molto anni 80, si potrebbe fare molto di piu.
Salvatore
Una buona soluzione per qualche giorno di relax, hotel fronte mare e con una grande piscina infinity spettacolare, buono anche il ristorante in terrazza vista mare. Il weekend è molto affollato, molte famiglie con bambini e musica a volume un po’ troppo alto
Audun
Flott hotell ved havet
Nydelig basseng og havtilgang som gjør det meste av opplevelsen. God service. Fine rom. God tilhørende restaurant.
Filippo
Ottima struttura, discesa mare eccellente. Piscina bellissima con acqua di mare.
Marco
Ero già stato presso questo hotel e l’ho sempre ritenuto una bella struttura.
Purtroppo questa volta la camera era davvero brutte e, cosa ancor più grave, sporca!
Sono stato costretto ad andare via
Purtroppo questa volta la camera era davvero brutte e, cosa ancor più grave, sporca!
Sono stato costretto ad andare via
Hélène
Belle piscine et accès mer bien équipé. Restaurant face à la mer très bon. Bon accueil ( en français ) Gros point négatif : le petit déjeuner pas terrible …
Sophie
Tres bel hôtel .. et personnel à l ecoute et dispo.. Super séjour
saliha
Formidable
Wietse Gert
Alles goed geregeld prachtig uitzicht ontbijt was heerlijk
Patricia
Très belle entrée avec vue sur la mer et la piscine à débordement, chambre très correcte, petit déjeuner bon malgré la chaleur étouffante.
La piscine est grande mais la propreté reste à désiré (ligne d’eau jaune, graisse). Le maître nageur pas sympa vous interdit tout (pas ouvrir les parasols,pas utiliser les serviettes de l’hôtel, pas monter les dossier des chaises longues….) aucune animation ! C’est mort !
Ne parle que l’anglais et l’italien.
La piscine est grande mais la propreté reste à désiré (ligne d’eau jaune, graisse). Le maître nageur pas sympa vous interdit tout (pas ouvrir les parasols,pas utiliser les serviettes de l’hôtel, pas monter les dossier des chaises longues….) aucune animation ! C’est mort !
Ne parle que l’anglais et l’italien.
Francesca
Ogni comfort, personale accogliente e gentile . Assolutamente consigliato
Catia Anyena
Santa Tecla Palace Hotel is a magic place not only for the position and the sea but above all for the people who work there. Rosy, Marianna, Emanuele ,just to mention few of them ,together with all the staff made our 10 days holiday special , comfortable and magic. The attention and care for the Guests is one of the highest I’ve ever experienced. From the reception to the room cleaning service to the Meals service, everything is perfectly done with a great and excellent care for the Guests. Thank you so much and Looking forward to come back for another magic holiday.
Simone
Disorganizzazione e struttura trascurata
Francesco
Mi è piaciuta la piscina, la passerella per scendere in un mare stupendo, la colazione veramente abbondante e le camere vista mare con una vista mozzafiato.
Non mi è piaciuto che per uscire dalla struttura bisogna necessariamente prendere la macchina in quanto nei dintorni non c'è nulla di raggiungibile a piedi.
Non mi è piaciuto che per uscire dalla struttura bisogna necessariamente prendere la macchina in quanto nei dintorni non c'è nulla di raggiungibile a piedi.
MONIA
Struttura un po datata ma personale eccellente. Orario di chiusura delle piscine e dell'accesso al mare alle ore 19 00 ,decisamente troppo presto se si è in vacanza. Party di ferragosto strabiliante.
Vincenzo
Ottima struttura
Filippo
Hotel con piscina e discesa a mare eccellenti.
Lukas
Grundsätzlich alles in Ordnung. Die Zimmer sind schon ein bisschen heruntergekommen. Beim Duschen jedes mal eine überschwemmung bis ins Zimmer.
Nebahat
Sehr wenig Auswahl an Speisen. Sehr überteuert.
Man bekommt keine Speisen oder Getränke ab 23 Uhr.
Zimmer war sehr alt, renovierungsbedürftig.
An dem Bettgestell war es sehr staubig
Pool und Aussicht
Man bekommt keine Speisen oder Getränke ab 23 Uhr.
Zimmer war sehr alt, renovierungsbedürftig.
An dem Bettgestell war es sehr staubig
Pool und Aussicht
Francesco
Posto incantevole con un mare veramente eccezionale. Colazione di qualità e stanze belle, grandi e pulite e quelle vista mare con una veduta mozzafiato.
Non posso segnalare nulla di negativo
Non posso segnalare nulla di negativo
da Silva
Très bel hôtel, très propre, le personnel assez sympathique
Filippo
Tutto perfetto
Oliver
Nice hotel - nice room, amazing pool area
This was my first stay at the hotel. We were overall happy with our stay. The room was spacious and clean with a nice view, despite being located in the southern wing. AC worked well. Ample parking space which is valuable as well.
The highlight of the hotel is the (salt water) pool area which is stunning and spacious with sun from morning to evening. The hotel also offers easy access to the sea if you prefer that, with rental SUPs etc.
The restaurant serves really great food - pricey for the area, but reasonable given that’s it’s a hotel restaurant. Great service and generous portions.
On the negative side: the hotel has no concierge which surprised me, and when I asked for help booking tickets to an event I received none.
The sunbeds are plastic: uncomfortable and poor looking. Would be nice to see them acquire new sun beds would elevate the overall experience.
The cushions/bedpillows were flat and hard - it’s an Italian thing, not worse or better than most hotels. But would love if the reception could offer other types of pillows.
All in all a very good experience.
The highlight of the hotel is the (salt water) pool area which is stunning and spacious with sun from morning to evening. The hotel also offers easy access to the sea if you prefer that, with rental SUPs etc.
The restaurant serves really great food - pricey for the area, but reasonable given that’s it’s a hotel restaurant. Great service and generous portions.
On the negative side: the hotel has no concierge which surprised me, and when I asked for help booking tickets to an event I received none.
The sunbeds are plastic: uncomfortable and poor looking. Would be nice to see them acquire new sun beds would elevate the overall experience.
The cushions/bedpillows were flat and hard - it’s an Italian thing, not worse or better than most hotels. But would love if the reception could offer other types of pillows.
All in all a very good experience.
Oliver
Nice hotel - nice room, amazing pool area
This was my first stay at the hotel. We were overall happy with our stay. The room was spacious and clean with a nice view, despite being located in the southern wing. AC worked well. Ample parking space which is valuable as well.
The highlight of the hotel is the (salt water) pool area which is stunning and spacious with sun from morning to evening. The hotel also offers easy access to the sea if you prefer that, with rental SUPs etc.
The restaurant serves really great food - very pricey for the area, but reasonable given that’s it’s a hotel restaurant. Great service and generous portions.
On the negative side: the hotel has no concierge which surprised me, and when I asked for help booking tickets I was offered none other than a website name.
The sunbeds are plastic, uncomfortable and poor looking. Would be nice to see them acquire new sun beds would elevate the overall experience.
The cushions/bedpillows in our room were flat and hard - it’s an Italian thing, not worse or better than most hotels. But would love if the reception could offer other types of pillows. Might be that they do, didn’t ask, but wasn’t marketed either in the room information.
All in all a very good experience - looking forward to go back for sure
The highlight of the hotel is the (salt water) pool area which is stunning and spacious with sun from morning to evening. The hotel also offers easy access to the sea if you prefer that, with rental SUPs etc.
The restaurant serves really great food - very pricey for the area, but reasonable given that’s it’s a hotel restaurant. Great service and generous portions.
On the negative side: the hotel has no concierge which surprised me, and when I asked for help booking tickets I was offered none other than a website name.
The sunbeds are plastic, uncomfortable and poor looking. Would be nice to see them acquire new sun beds would elevate the overall experience.
The cushions/bedpillows in our room were flat and hard - it’s an Italian thing, not worse or better than most hotels. But would love if the reception could offer other types of pillows. Might be that they do, didn’t ask, but wasn’t marketed either in the room information.
All in all a very good experience - looking forward to go back for sure
Claudio
Tv da cambiare con tecnologia di questo millennio.
Pessima la televisione da 19” è TERRIBILE considerando costo della notte e dimensione della camera, serviva un binocolo per guardarla. Credo sia improponibile nel 2024 una tv così piccola e soprattutto non SMART.
Bello il panorama, la piscina e ottima colazione!
Bello il panorama, la piscina e ottima colazione!
Kim
Dårlig oplevelse og forkerte oplysninger. Skuffet!
Vi havde glædet os til vores 5 dags ferie på Hotel Santa Tecla Palace. Desværre blev det et rigtig dårlig ophold både fra hotels side og hotels.com.
Det startede ud med vi ankommer til hotellet og de spørger om vi vil betale 20 euro ekstra per dag fra hav udsigt i stedet for natur udsigt. Vi havde læst os frem til at det var samme pris på hjemmesiden om det var “ natur “ udsigt eller “ hav “ udsigt så var det samme pris. Vi takkede nej tak til hav udsigt og de ekstra 20 euro per dag. Alligevel fik så hav udsigt som vi nok tænkte vi ville få, men hotellet prøvede lige lokke lidt ekstra penge ud lommen. Nogle timer efter spørger vi efter det mini golf som står under faciliteter at de har på hotellet, men får af vide at de ikke har haft det i mange år. Vi havde valgt hotel blandt andet på grund af deres mini golf, men det var intet af. Hotels.com påstår så at hotellet har opgraderet vores værelse til hav udsigt på grund af det manglede mini golf, hvilket er forkert. Det var et ganske normalt værelse. Senere vælger vi skulle spille pool, det skal man betale for og ikke nok med det så er pool bordet skævt, så det er ikke rigtig spilbart.
Deres receptionist en mand med briller utrolig smart og arrogant, meget lidt hjælpsom. Vi spurgte efter hjælp efter taxa der var ikke meget hjælp at hente og han gik.
Når man tjekker ud skal man så også betale 30 euro for ekstra gebyr. Alt i alt en utrolig dårlig oplevelse og forkerte oplysninger fra hotels.com. Voldsomt skuffende desværre.
Det startede ud med vi ankommer til hotellet og de spørger om vi vil betale 20 euro ekstra per dag fra hav udsigt i stedet for natur udsigt. Vi havde læst os frem til at det var samme pris på hjemmesiden om det var “ natur “ udsigt eller “ hav “ udsigt så var det samme pris. Vi takkede nej tak til hav udsigt og de ekstra 20 euro per dag. Alligevel fik så hav udsigt som vi nok tænkte vi ville få, men hotellet prøvede lige lokke lidt ekstra penge ud lommen. Nogle timer efter spørger vi efter det mini golf som står under faciliteter at de har på hotellet, men får af vide at de ikke har haft det i mange år. Vi havde valgt hotel blandt andet på grund af deres mini golf, men det var intet af. Hotels.com påstår så at hotellet har opgraderet vores værelse til hav udsigt på grund af det manglede mini golf, hvilket er forkert. Det var et ganske normalt værelse. Senere vælger vi skulle spille pool, det skal man betale for og ikke nok med det så er pool bordet skævt, så det er ikke rigtig spilbart.
Deres receptionist en mand med briller utrolig smart og arrogant, meget lidt hjælpsom. Vi spurgte efter hjælp efter taxa der var ikke meget hjælp at hente og han gik.
Når man tjekker ud skal man så også betale 30 euro for ekstra gebyr. Alt i alt en utrolig dårlig oplevelse og forkerte oplysninger fra hotels.com. Voldsomt skuffende desværre.
Anita
Fint hotell. Dock inte 4 restauranger - frukosten (mkt bra) och en restaurang med mycket god mat och fin service. Kanske är fler öppna i högsäsong.
Man kan promenera bort till lilla samhället och äta på andra restauranger. Men om man inte har bil el bokar taxi kan det bli lite isolerat.
Passar bäst som weekend.
Vi har trivts väldigt bra!
Man kan promenera bort till lilla samhället och äta på andra restauranger. Men om man inte har bil el bokar taxi kan det bli lite isolerat.
Passar bäst som weekend.
Vi har trivts väldigt bra!
Paolo
Reposant au calme personnel très agréable
Au petit soin
Au petit soin
Elvio Giovanni Giuseppe
Soggiorno piacevole, personalecortesissimo, piscina splendida
Maddalena
Posizione bella struttura da ristrutturare letto scomodo brutto non poter dormire in vacanza
Antonella De
OTTIMI LA POSIZIONE, PULIZIA, COLOZIANE
Keld
Fantastic hotel
Fantastic place. Beautifull hotel directly to the sea. We loved snorkling in the sea. Very comfortable rooms. Ours with at nice big balcon with sea view. Very helpfull and friendly staff.
Angelo
Tutto Ottimo Ci Ritorneremo
Daniele
Posizione meravigliosa
Lars
Bra hotell
Bra hotell og basseng. Restauranter ok også. Ikke så mye som skjedde i umiddelbar nærhet.
Verified traveler
Harde senger, ulende lyd gjennom hele døgnet fra anlegg som var slitsomt, men et fantastisk hotell, omgivelser, tilgang til både basseng og hav. Rikelig med solsenger. Ingen turistfelle.
Alberto
Adorabile voglio già ritornare ! Grazie a Sabrina Calogero Luca Sebastiano siete fantastici . Un mix della movida e relax assoluto 🔝 consiglio alle coppie . Unica pecca i trasporti limitati dovrebbero provvedere i collegamenti o la navetta anche a pagamento
Stefan
Exklusiv resort - bra mat
Exklusivt hotel med mycket bra standard, ligger en bit utanför byn men det gör inget.
Maten va mycket bra - nästan toppklass
Maten va mycket bra - nästan toppklass
Sandro
Non ho parole....in un giorno ho speso tra pernottamento e cena normale per due persone 250 euro e a colazione mi hanno chiesto 2 Euro per un caffè espresso che non era previsto nel menu colazione.
Fabien
Bien
Jean Jules
location and staff
genoveffa
Piscina e discesa a mare bellissimi. Personale molto gentile e disponibile. Mancano rampe per disabili. I prezzi del bar e dei ristoranti eccessivi
gaspare
Bellissima esperienza, piscina stupenda personale super
Maria
Favolosa piscina
Personale gentile e piscina favolosa
Anche la colazione è buona ...manca però la granita alla mandorla
Comunque bellissimo soggiorno
Anche la colazione è buona ...manca però la granita alla mandorla
Comunque bellissimo soggiorno
Severine
tout l’argent a été mis dans la piscine à débordement magnifique sinon faut se lever tôt pour avoir un transat en plastique inconfortable avec des personnes sans éducation en appelant en facetime où l’aidant donner leur téléphone !!! bref pas la bonne adresse pour se reposer !!!
Hervé
La vue uniquement!
Hôtel sans aucune Âme avec des extérieurs digne d’un 2 étoiles mais pas 4. Il est très bruyant et le matin à l’heure où tous le monde va au toilette et tire la chasse d’eau, vous avez fini votre nuit. Le personnel n’est pas du tout aimable, sauf une ou deux personnes. Au petit déjeuner, une seule machine à café avec uniquement qu’un doseur pour tout l’hôtel, cela une file d’attente énorme et des gens qui s’énervent. Aucune animation, une restauration trop chère, aucun intérêt en soit.
Je ne recommande pas cet hôtel.
Hôtel sans aucune Âme avec des extérieurs digne d’un 2 étoiles mais pas 4. Il est très bruyant et le matin à l’heure où tous le monde va au toilette et tire la chasse d’eau, vous avez fini votre nuit. Le personnel n’est pas du tout aimable, sauf une ou deux personnes. Au petit déjeuner, une seule machine à café avec uniquement qu’un doseur pour tout l’hôtel, cela une file d’attente énorme et des gens qui s’énervent. Aucune animation, une restauration trop chère, aucun intérêt en soit.
Je ne recommande pas cet hôtel.
Verified traveler
The location is great if you have a car. The staff is friendly. Especially the young couple at the pool, but one guy was so rood that we didn’t feel welcomed. The hotel was filled with local people not living in the hotel in the weekends this changed the standard of the clients. At breakfast we had to stand in line for a long time to get coffee but the the view was great. We complained about an animal on our rooftop waking us up in the morning at 6:30. It was a big one size of a dog and no one took us seriously. We have visited the place 3 times and stayed two weeks, this time the price was double up. It’s a pity as the hotel was almost empty with better prices the hotel could be full. The restaurant is really good but the system with some staff that can take orders and some not makes it slow. They are all kind I have to underline. The hotel shows signs of not being maintained for a long time.
Calogero
Posizione,ottima,mare stupendo,pulizia e buoni servizi.
dylan
Repos au Santa Tecla
Un hôtel charmant mais pas un palace.
Vu a coupé le souffle, piscine superbe. Petit déjeuner agréable mais qui se termine trop tôt.
Chambre à rafraîchir mais confortables.
Vu a coupé le souffle, piscine superbe. Petit déjeuner agréable mais qui se termine trop tôt.
Chambre à rafraîchir mais confortables.
Carmelo Maria Davide
Hotel fantastico
Semplicemente fantastico
Cristina
Tutto perfetto a parte che paghi una deluxe però non ti danno un piano alto e sopratutto nn sempre c’è il terrazzino , ma mi hanno accontentato è cambiato la stanza
Francesca
Mi sono recata con la mia famiglia per un weekend di relax. Inizialmente abbiamo avuto qualche spiacevole inconveniente sulla prenotazione, ma che il personale disponibile e preparato ha subito risolto in maniera più che soddisfacente. Bellissima la location, ristorante interno eccellente. Unica pecca, che le piscine sono aperte al pubblico esterno e chi alloggia rischia di non trovare sdraio disponibili.
Per il resto veramente da 5 stelle.
Per il resto veramente da 5 stelle.
Location & surroundings
Santa Tecla Palace
Via Balestrate, 100, Acirale - Catania, Italy
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Santa Tecla Palace
66 hotel photos
