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Champlain Waterfront Hotel, an Ascend Collection
Orillia-ON · Canada
2 Front Street N.View location
8.2/10Excellent1,361 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.2/10 8.2
Amenities7.8/10 7.8
See all ratings- Pet friendly Hotels
- Sport hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Champlain Waterfront Hotel, an Ascend Collection
Located in downtwon Orillia, this location is close to beachfront, lakefront and Marina. Close to restaurants.
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With a stay at The Champlain Waterfront Hotel, an Ascend Collection Hotel, you'll be centrally located in Orillia, within a 10-minute walk of Orillia Opera House and Couchiching Beach Park. This hotel is 1.4 mi (2.2 km) from Tudhope Park and 2.3 mi (3.7 km) from Orillia Square Mall.
Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
19
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 250 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
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Minimal age
19
-
Optional fees
- Pet deposit: CAD 250.00 per stay
- Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Couchiching Craft Brewing Co.
0.1 km / 0.1 mi
Centennial Park
0.2 km / 0.1 mi
Veterans' Memorial Park
0.2 km / 0.1 mi
Lake Couchiching
0.2 km / 0.1 mi
Able Theatre
0.3 km / 0.2 mi
St. James' Anglican Church
0.4 km / 0.2 mi
Port of Orillia
0.4 km / 0.2 mi
Orillia & Lake Country Tourism
0.4 km / 0.2 mi
Orillia Museum of Art & History
0.4 km / 0.2 mi
St. Paul's Centre
0.4 km / 0.2 mi
Kiwanis Skate Park
0.5 km / 0.3 mi
Orillia Opera House
0.5 km / 0.3 mi
Eclipse Escapes
0.6 km / 0.3 mi
Couchiching Beach Park
0.6 km / 0.4 mi
The Biindigen Pavilion
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 57
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry service
- Fireplace
- Gym
Show 17 more facilities & services
- Newspapers
- BarExtra charge
- Restaurant: 1
- Smoking areaExtra charge
- Meeting room
- TV lounge
- SaunaExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishmentExtra charge
- Fitness
- Horse ridingExtra charge
- GolfExtra charge
- TennisExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2D-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Cable TV
- Centrally regulated air conditioning
Facilities with extra charge
- Fridge
- Radio
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Room amenities
- Satellite TV
- Cable TV
- Centrally regulated air conditioning
Facilities with extra charge
- Fridge
- Radio
- Hairdryer
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 28 m²DBL.KG-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Desk
- Tea and coffee making facilities
- Soundproof room
- Housekeeping
- Cable TV
- Satellite TV
- TV
Show all 14 amenities
- Hairdryer
- Bathroom: 1
- Shower: 1
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
- Fridge
- Radio
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
DOUBLE KING BED NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Room amenities
- Toiletries
- Desk
- Tea and coffee making facilities
- Soundproof room
- Housekeeping
- Cable TV
- Satellite TV
- TV
- Hairdryer
- Bathroom: 1
- Shower: 1
- Ironing set
- Centrally regulated air conditioning
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
- Fridge
- Radio
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE basementQUADRUPLE • basementQUA.0E
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- basement
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
QUADRUPLE basement
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- basement
Adult and child limits apply within the room's total guest limit.
Room code: QUA.0E
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE basementDOUBLE • basementDBL.0E
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- basement
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
DOUBLE basement
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- basement
Adult and child limits apply within the room's total guest limit.
Room code: DBL.0E
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 28 m²DBL.NM-QN
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Satellite TV
- Centrally regulated air conditioning
Facilities with extra charge
- Radio
- Wi-fi
- Tea and coffee making facilities
- Fridge
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
DOUBLE QUEEN BED NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Room amenities
- Cable TV
- Satellite TV
- Centrally regulated air conditioning
Facilities with extra charge
- Radio
- Wi-fi
- Tea and coffee making facilities
- Fridge
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChamplain Waterfront Hotel, an Ascend Collection
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Champlain Waterfront Hotel, an Ascend Collection
100
reviews shown
Scott
Everything was great, but parking at the hotel is limited. Had to park a block away the second night as the hotel lot was full. Wasn’t an issue since it was nice weather at 11:30pm and not too far to walk. The hotel gave a pass to bypass the fee to park. All in all we had a great stay and it was just a quick drive to the casino to see our concert. Nice drive from NY as well.
Dan
Location and cleanliness were a major factor in our decision to stay. Price is also very reasonable. Parking could be better !!
Fang
This hotel is a good example of blending history and modern convenience. The building is well-maintained, and the staff are all very kind. Complimentary breakfast was served with hot food and decent coffee.
Cris
Very courteous and friendly staff. Location is close to the waterfront and the main street which are nice.
Janice
Was clean and people always available. Good sleep
Kevin
Great place to stay, staff were very friendly and rooms were nice. We had a room in the basement so not the greatest view but the room was nice…
The parking lot is quite small which make it a little difficult when unloading luggage but there is another parking lot right around the corner a short walk away.
Overall it was great!!!
The parking lot is quite small which make it a little difficult when unloading luggage but there is another parking lot right around the corner a short walk away.
Overall it was great!!!
Zoltan
Great location and staff…parking lacking but other than that, great place to stay!
Cassandra
Only in Orillia for an overnight, the location and price fit the bill. The room and bed were comfortable. Bathroom could be cleaner. The common spaces also appeared to be updated yet not maintained or cleaned regularly.
Annie
Good location. Close to restaurants and waterfront. Friendly staff.
Alex
Rooms were a bit small but comfortable. Perfect location, right by the water and in the heart of downtown town, Breakfast was decent, including DIY waffles, sausages, and omelettes. Would definitely recommend.
petar - helena
Great and unique historic-type Hotel. Staff in Reception were super kind. Room was clean and adequate
Archie
Water front
Trevor
2 star hotel, you get what you paid for. The key card wouldn’t work at times, and the door wouldn’t automatically close. The room was clean.
Kaitlin
Location is very good. Beds were very comfortable. I had to get my key reissued twice as it kept not working. Lost power in the bathroom in the morning - staff didn’t know what to do. It was never resolved. Breakfast isn’t great - eggs and sausage were either burnt or overcooked.
Zoi
We stayed for one night.
Firstly, there is barely any parking. They have an overflow lot but it’s hard to find, and I wouldn’t trust my car there overnight.
When we checked in, our initial room smelled really bad - like dirty mop water. The lady at the front desk was accommodating and changed our room.
The room we changed to was dirty. The bathroom was not cleaned, there was hair and dirt everywhere and the toilet had not been cleaned! I refused to shower as it was also very dirty.
Free breakfast was not great either, had to wait 15 minutes for coffee as it was not brewed.
The staff at the front desk was very nice though.
Would not stay here again.
Firstly, there is barely any parking. They have an overflow lot but it’s hard to find, and I wouldn’t trust my car there overnight.
When we checked in, our initial room smelled really bad - like dirty mop water. The lady at the front desk was accommodating and changed our room.
The room we changed to was dirty. The bathroom was not cleaned, there was hair and dirt everywhere and the toilet had not been cleaned! I refused to shower as it was also very dirty.
Free breakfast was not great either, had to wait 15 minutes for coffee as it was not brewed.
The staff at the front desk was very nice though.
Would not stay here again.
Amy
Had to park in a lot approximately a block away, not a huge deal, as they provided a parking pass.
Went for breakfast, there were no plates or eggs. I alerted front desk staff that no plates were available, they said they would look after it. My husband and I waited approximately 5 minutes and still no plates (it was during this time I learned there were also no omelettes).
We went back to our room, packed up and checked out. During check out the plates could be seen still sitting in packaging on the desk.
Went for breakfast, there were no plates or eggs. I alerted front desk staff that no plates were available, they said they would look after it. My husband and I waited approximately 5 minutes and still no plates (it was during this time I learned there were also no omelettes).
We went back to our room, packed up and checked out. During check out the plates could be seen still sitting in packaging on the desk.
Wendy
⭐⭐⭐⭐⭐ We absolutely loved our stay! The location couldn’t have been better—just steps from the water and surrounded by so many fantastic restaurants and shops. It was the perfect place to relax and explore the area. Everything exceeded our expectations, and we couldn’t have asked for a better experience. We can’t wait to come back and will definitely be staying here again!
Deborah
The hotel is downtown Orillia,
Close lots of local shopping, restaurants and the lake. The staff were awesome and our room was clea.
Close lots of local shopping, restaurants and the lake. The staff were awesome and our room was clea.
Rae
Great area with lots of amenities with a nice path along the water
Diane
Excellent staff
Good value
Good value
William
The Champlain Waterfront Hotel offered excellent value. The room was spacious and clean. My favorite part was the breakfast which included cereal, muffins, bagels, yogurt, jams, juice and coffee. It really helped me start the day right. The staff was also very helpful. Would be happy to stay here again.
Irene
Great location - short walk to restaurants and to the waterfront. If attending Mariposa Music Festival the bus to the festival stopped 1.5 blocks away.
Staff were as helpful as they could be.
Staff were as helpful as they could be.
Jalen
Room was clean, AC worked well, only
Complaint is parking, not enough parking close to the hotel. Hotel parking lot filled by people from the restaurant/bar nearby
Complaint is parking, not enough parking close to the hotel. Hotel parking lot filled by people from the restaurant/bar nearby
mylene
Bugs were coming into the room had to change rooms
Chad
Great location. Walkable to all of Orillia's spots. Rooms were clean, updated but a little small. Would stay again.
John
Clean room, quiet
For the 1 night we needed it...it was fine
For the 1 night we needed it...it was fine
Colin
Breakfast could have been better with some more options.
Emily
Great
Abdul Aziz Salar
Thanks
Jeanne
Great downtown property. Wonderful staff. It is an old hotel and is starting to look tired.
Jaimi
I stayed in 102. Updated room. loved the accessibility by stairs and elevator
Only negative was a bunch of rowdy people walking home from the Legion. And that was only a couple minutes—but it did wake us.
Only negative was a bunch of rowdy people walking home from the Legion. And that was only a couple minutes—but it did wake us.
Beverly
Needs updating and cleaning, particularly the halls. Rooms are small and key stopped working. As well they were unable to reset it. However, they were great at opening it for us each time. Breakfast was sparse with waffles, toast and yogurt.
Rachelle
Excellent front desk staff. Thank you Joanne especially!
Clean, comfy beds, decent breakfast and great a/c.
Clean, comfy beds, decent breakfast and great a/c.
Roland
Good location.
Sarah
Bedroom was really small. To walk along the base of the bed you had to turn on your side. A/C was great!
Joy
There are limited parking spots. Can’t load the luggage easily. The room is very small, AC is loud, refrigerator is not keeping cool. When I checked in, the key system was down, need look for a staff to open the door for us every time.
Gary
good parking,friendly staff good breakfast
Kyle
Nice hotel. Room was clean, bed was comfortable and air conditioner worked great.
Gulden
Bed sheets were not clean.
Piero
Staff is very nice. The rooms are very clean.
Really nice place
Really nice place
Barbara goddensecord
Great staff comfortable amenities
Philip
Hotel was located in a great spot. Parking is limited. Breakfast was ok. Overall it was fine for what we needed.
Kelly
Staff was very courteous and helpful. The guy doing the breakfast worked really hard and went nonstop!
Suzanne
Clean room but very loud location plus lack of hot water.
Stephen
Be prepared to carry your luggage. Certain room require an up or down stair walk as it seem 2 building were merged to one.
Also parking is a premium. They do have an off site parking one block away.
Room was small and modern.
The outside room doors need a good wash. Inside the room was clean.
Also parking is a premium. They do have an off site parking one block away.
Room was small and modern.
The outside room doors need a good wash. Inside the room was clean.
Monica
Not whati expected unfortunately. It needs more cleaning.
Jackie
The Staff was very helpful. The room was small but clean. Stayed one night.
Dean
Good vibes
Nancy
Attended a concert at Casino Rama and decided to stay the night instead of driving back to Vaughan. This hotel was in a good location in terms of walking distance to Cuchinching Park and shops, but a little far from the casino which makes a difference when Ubering. I choose this property because it was listed at $94 on Expedia. After booking, to my surprise, the total was $194 with taxes and fees. Breakfast was included. There were a couple of nearby restaurants to eat at, parking was limited, but the hotal has an overflow parking lot down the street. We did notice a few homeless people in the area, so glad we were able to park behind the hotel. Bed was comfortable, room was tiny, view of a brick wall, but it served it's purpose.
Brenda
Great location. Lots of places to eat around it.
Staff friendly and welcoming
Room comfortable. Good Breakfast food options.
Staff friendly and welcoming
Room comfortable. Good Breakfast food options.
Sandra
The property was very well kept and the staff were great. Room was well laid out comfortable and had good in room amenities such as a mini fridge and microwave. The breakfast was plentiful and parking was included with the stay.
Brad
Nice property. Quiet. Rooms were comfortable.
Piero
Clean room, quiet and professional staff
DARRELL
Very clean, it did the job
Oscar
I stayed in a clean room with easy check-in and check-out. It was a quick one-night stay.
joel
The manager walking away into his office on Saturday afternoon and then out a back door - never to return - during my check in - was reeeeeaaalllly something else. I had 2 rooms booked through Expedia and the hotel only had one in their system. The manager said he would call Expedia and “deal”. Needless to say that never happened. Amateur hour. Still looking to get my $ back. The young girl at the front desk was overwhelmed, but at least attempted to help.
Danniel
Good on all
Lauren
Staff was very accommodating and let us park before our check in because we were early. Hotel room was modern and clean. 2 minute walk to the beach. Only downside is the area, a lot of homeless people around the parking lot and going through the garbage bins but understandably that is not something they can change due to it being a high volume area.
Gregory
Breakfast was poor and scant. Ended up eating elsewhere.
Charles Drew
Great spot!
Parvin
Everything was very good.
jeannine
Good breakfast
Scott
Excellent front desk. Room Was very clean and the property was nicely kept
Gerry
Great stay. Location is great. Close to downtown shops & restaurants.
John
Nicely appointed rooms and very clean. Staff was very friendly and helpful. Location is very convenient to shopping and restaurants near the waterfront. Parking is available right behind the hotel.
Mary
Everything about my stay was excellent, from front staff to cleaning staff. Your cleaning staff were exceptionally helpful and kind. However, because we were older ladies, we were unable to negotiate the many stairs to our originally appointed rooms. The front staff immediately went into action and made up 2 recently
Vacated rooms for us. The cleaner was such a pleasant and obliging lady. Took it all in stride, happily!
I would strongly suggest a ramp to accommodate guests!
Sandra Norval
Vacated rooms for us. The cleaner was such a pleasant and obliging lady. Took it all in stride, happily!
I would strongly suggest a ramp to accommodate guests!
Sandra Norval
Benjamin
Bad experience with staff. Would not recommend.
Silvana
Everything
Kristi
Quick overnight stay. Seemed like a convenient area. I was placed in the basement, which was convenient because I wanted to use the laundry, but I agree with the prior review which indicated the basement felt sort of \"dungeon\" like. The laundry cost 2.50 for a wash and 2.50 for the dryer… It does not give change so if you can, get quarters! Otherwise it will just eat the 50 Cents off your looney.
I arrived to the breakfast a few minutes after 10… Not much left and not a lot of protein choices for people who don't eat pigs. The omelettes had ham, and there was sausage, not much else. All the standard sugary stuff… Waffles, cereal, yogurt
Accessibility minded folks… It's important to know that accessing the property from the front can be challenging. There is a parking lot in the back, and you have to navigate some stairs to enter from the parking lot.. the front entryway has stairs and a ramp but you can't park there and unload your belongings. There is a single parking space at the business next-door, if it's open… You could use that, but the main parking is not accessibility friendly.
I arrived to the breakfast a few minutes after 10… Not much left and not a lot of protein choices for people who don't eat pigs. The omelettes had ham, and there was sausage, not much else. All the standard sugary stuff… Waffles, cereal, yogurt
Accessibility minded folks… It's important to know that accessing the property from the front can be challenging. There is a parking lot in the back, and you have to navigate some stairs to enter from the parking lot.. the front entryway has stairs and a ramp but you can't park there and unload your belongings. There is a single parking space at the business next-door, if it's open… You could use that, but the main parking is not accessibility friendly.
Donald
Très bien localisé, à 2 pas du centre-ville et de la rive du lac.
Atmosphère agréable dans l’hôtel.
Atmosphère agréable dans l’hôtel.
Richard
Wonderful hotel and location. Nice and clean. All the staff were friendly. The lobby is a nice cozy spot where families were gathering in the evenings. The breakfast was a typical breakfast you would find at other hotels. Would really like ketchup for eggs though.
Literally steps to the waterfront. Bring your fishing gear!
Attached to a nice bar next door. Just up the street there is a nice barbershop and independent cafes. Nice little boutique stores and even a surf shop. There was some sort of street festival with live music on the Friday night just up the way. Metro grocery store is just about a 5 min walk, as is a very nice AYCE Sushi restaurant.
My only complaint is the parking. The attached parking lot only contains 1 accessible parking space, but 5 for members of the different levels of the Hotels Choice Privaledges club. There are only about 20 spaces total on site and then you have to go to the satellite parking. It is a very short walk, 5 mins on average at most with a slight hill on the way there, but for someone needing an accessible space it would be very difficult.
If they added a few more accessible spots than the bare minimum requirement this would be 5 stars all around.
Literally steps to the waterfront. Bring your fishing gear!
Attached to a nice bar next door. Just up the street there is a nice barbershop and independent cafes. Nice little boutique stores and even a surf shop. There was some sort of street festival with live music on the Friday night just up the way. Metro grocery store is just about a 5 min walk, as is a very nice AYCE Sushi restaurant.
My only complaint is the parking. The attached parking lot only contains 1 accessible parking space, but 5 for members of the different levels of the Hotels Choice Privaledges club. There are only about 20 spaces total on site and then you have to go to the satellite parking. It is a very short walk, 5 mins on average at most with a slight hill on the way there, but for someone needing an accessible space it would be very difficult.
If they added a few more accessible spots than the bare minimum requirement this would be 5 stars all around.
Gary
I am not a fan of carpet in the rooms other than that everything was good.
William
We had an excellent stay. Great location. Great value. Parking is limited though. But will definitely return.
Sean
Very basic, hard bed
Em
Bed bugs, hotel would not issue a refund.
Julie
Very clean, su
Melissa
Unique rooms
Bruce
Great location, and great stuff!
Deborah
Loved the interior room I had. 10/10
Blaine
They had a good breakfast included but very little parking we had to park off site a few blocks away. It was free but prefer not to walk there in the dark. We would come back it’s a nice little hotel and staff are nice
Benjamin
Parking and access are horrible. Staff couldn’t help me with a minor adjustment.
Patricia
Very nice hotel for the price!
Ivana
It was simply a cute place to stay overnight.
The location was great and staff was amazing.
The location was great and staff was amazing.
Jim
Very clean and comfortable accommodations.
steve
Comfy bed, clean room and great waterfront location.
Louise
We really appreciated Nathaniel the front desk staff upon our arrival. He was helpful, pleasant, informed and courteous.
David
Spent total of 4 nights (booked for 5 but left a day early) over past week.
Never had a chance to try breakfast. It was included in the booking, but nowhere to be seen in the morning. I waited near 30min one day, assured it would be out soon, but I ran out of time waiting. This breakfast is incorporated in the price right? The Friday June 5th front desk girl I checked out with in the evening was absolutely not interested in my complaint.
Room is small but understandable considering its age. The front desk guy with glasses (sorry didn’t get a name) was very considerate, with directions, suggestions where to eat, and park.
But with its cost and failure to provide breakfast as is advertised was very upsetting. To any folks coming, bring your own food, at least the rooms gave a fridge.
Never had a chance to try breakfast. It was included in the booking, but nowhere to be seen in the morning. I waited near 30min one day, assured it would be out soon, but I ran out of time waiting. This breakfast is incorporated in the price right? The Friday June 5th front desk girl I checked out with in the evening was absolutely not interested in my complaint.
Room is small but understandable considering its age. The front desk guy with glasses (sorry didn’t get a name) was very considerate, with directions, suggestions where to eat, and park.
But with its cost and failure to provide breakfast as is advertised was very upsetting. To any folks coming, bring your own food, at least the rooms gave a fridge.
Noramarie
Staff is really nice and helpful....
JEFF
Loved the size and feel of this hotel. Location was fantastic.
Catherine
Rooms are small but clean the parking was limited some people had to park down the street. They gave them a parking validation to put in their window of their car to stay there, but the part is is that you have luggage right so you drag your luggage back from your car do you put the luggage in the hotel and then go park your car and walk back I don’t know. I found that very strange. Also the beer fridge or drinking fridge whatever you wanna call it
Jamie
Great location. Lovely staff. Nice room. Parking isn't ideal if you don't get one of the on site spots but the overflow lot isn't far.
Jim
The decor and staff and the bonus breakfast
Vadim
Everything was perfect and budget friendly!
Alan Dale
Parking is a little hard at times, but all else is great!!
Alicia
Clean, convenient and well priced
Yasmine
Great property
Andrea
This hotel is in a great location, within walking distance to great restaurant options, interesting shopping opportunities and the waterfront with beautiful views, parks and walking trails. The staff was friendly and helpful. The continental breakfast had everything you would expect to find. The waffle maker was in the room with the seating which I found strange and if someone hadn't told me it was there I wouldn't have known until I had already selected other food items. Other than that, my only real complaint was that not all light switches worked/did anything. So the reading lights by the beds did not work and only one of the bathroom light switches worked both the lights which meant the light at the sink lit up the whole sleeping area. But I will stay here again.
Silvana
The rooms were renovated with very clean bathrooms. Rooms were spacious and bed was comfortable.
The breakfast promised was very delayed. We went down at 8:50 and waited 25 mins for hot eggs. We gave up and went on with our day. Breakfast should be ready since guests have their days planned.
The breakfast promised was very delayed. We went down at 8:50 and waited 25 mins for hot eggs. We gave up and went on with our day. Breakfast should be ready since guests have their days planned.
mark
Very nice check in with Nathaniel on day one. The property is clean and well-kept. I believe it’s been recently renovated so the rooms are updated and very comfortable. I was there on a business trip alone and enjoyed the hotel very much.
Robert
The hotel was well located to everything and close to the water. The staff were helpful and the breakfast was very good.
Location & surroundings
Champlain Waterfront Hotel, an Ascend Collection
2 Front Street N., Orillia, Canada
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Champlain Waterfront Hotel, an Ascend Collection
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