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Air conditioning wasn't good
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Mokhtara International
Madinah · Saudi Arabia
North Side Central AreaView location
5.6/10Review score37 Reviews
Cleanliness4.6/10 4.6
Service5.4/10 5.4
Comfort4.0/10 4.0
Condition4.6/10 4.6
Amenities5.4/10 5.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mokhtara International
With a stay at Al Mukhtara International Hotel in Madinah (Madinah City Center), you'll be within a 15-minute walk of Prophet's Mosque and Masjid Abu Dharr al Ghifari. This hotel is 1.3 mi (2 km) from Ali Ibn Abi Talib Mosque and 1.4 mi (2.3 km) from The Seven Mosques.
Make yourself at home in one of the 476 air-conditioned guestrooms. Featured amenities include a 24-hour front desk and an elevator. Limited parking is available onsite.
Popular amenities
Parking available
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
9:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Couples wishing to share a room must provide proof of marriage.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 10007215
-
Minimal age
18
-
Spoken Language
Arabic
English
Nearby attractions
Masjid Abu Dharr al Ghifari
1 km / 0.6 mi
Masjid Al Ghamamah
1 km / 0.6 mi
Prophet's Mosque
1.1 km / 0.7 mi
The Green Dome
1.1 km / 0.7 mi
Al-Baqi Cemetery
1.4 km / 0.9 mi
Al-Safiya Museum and Garden
1.6 km / 1 mi
New Bilal Market
1.8 km / 1.1 mi
Al Hijaz Railway Museum
1.9 km / 1.2 mi
Bilal Ibn Rabah Mosque
1.9 km / 1.2 mi
The Seven Mosques
2 km / 1.3 mi
Ali Ibn Abi Talib Mosque
2.1 km / 1.3 mi
Historical Quba Castle
3.2 km / 2 mi
Masjid Al-Jummah
3.6 km / 2.2 mi
Al Noor Mall
3.6 km / 2.2 mi
Uhud Martyrs Square
4 km / 2.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Mokhtara International
20
reviews shown
Kamel
The smell in the room was terrible it smelled of mold and leftovers, the breakfast was poor everyday was the same menu which was eggs and bread the coffee was horrible as well as the juice which had two options the cleaners aren’t found easily when requested to clean the room they came 24 hours later when we were not planning to welcome anyone, don’t advise people to book your stay here.
Sikandar
At night time cooling was dropped and I sweet, very bad
Halima
It was lovely to stay in this hotel, staff were nice and friendly.
Rafiq
When I contacted at front desk they shocked me that we don't have the reservation, when i showed her confirmations number they ask me to have a seat after 1hr when i asked the progress they said we found reservation but payment is not made
In shorts after a long hustle they took the picture of my credit card statement and gave me a room key
Room was very small and smelly
In shorts after a long hustle they took the picture of my credit card statement and gave me a room key
Room was very small and smelly
Waheed
Very unhelpful and uncourteous check-in employees. No help offered, no flexibility demonstrated when their card terminal did not work and blamed the problem on me!
Good location otherwise, and quiet room!
Good location otherwise, and quiet room!
Riyaz
Very unclean room and surrounding areas, filthy, reception staff especially females very rude. Can’t speak English. Nil room service during our stay. We had to empty our own rubbish. No clean towels. Dirty water dripping from the ceiling above our bathroom on to towel rail and on to the hair dryer. Bathroom floods, maybe blocked plumbing. Unsafe.
Shakeel
Bad customer service and rooms are very small no space to walk. Bathrooms are not clean, very very poor service
Lubna asad
Good service
Vajilath Beevi
Not too bad
Anwar
Not clean enough!
Mohammad
Good
Yasser
Amazing
Riaz Ahmed
Worst customer service no room service phone was working, no 120 Volt outlet was provided and when asked they said buy outside a converter safety box can’t operate so all valuables should carry outside with customer service can’t speak English language and difficult to explain what the issue we have
Verified traveler
Don’t let the perfumed lobby fool you.
Upon arrival, we saw that the room’s carpet was littered with stains. The bathroom ceiling was leaking and no working light. Asked front desk to change rooms, that took up to 3 hours. New room wasn’t that much better off. Our key card wouldn’t work, had to get front desk to help multiple times. No accommodations besides a kettle in the room. Not worth it.
PG KHAIRUL KHALIL
Smell of cigarette fumes at the hotel rooms and corridors, and at times coming out of the AC ducts; eventhough I'm staying at a non-smoking rooms/floors (I requested change of room at day 2 of 5 nights). Carpets are dirty. Apart from that, staff were nice and friendly.
Mohammed
The office stuff lazy as hell .
Waiting around 3 hours to check in
Room dirty and small
Not worth the money
Waiting around 3 hours to check in
Room dirty and small
Not worth the money
Sabir
Bedroom had cockroaches and very dirty rug
Adnan
It was good they need to focus more on customer service
ZAHER
2 Star Experience
Uncomfortable beds. Safe wasn't safe. Washroom is too small. Shower water would leak all over the ground. The lavatory faucet only poured out scorching hot water.
Location & surroundings
Mokhtara International
North Side Central Area, Medina, Saudi Arabia
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