InterContinental Dar Al Hijra

Saudi Arabia , Madinah
MADINAH, King Fahad Street Central Area, Madinah
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100 reviews shown

10/10

Exceptional

02 May 2026

Sahar

The staff were exlent they were so welcoming supportive especially Renad
I had a small problem and they solve it immediately

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Mostafa

Calm place clean comfortable and friendly Staff

Self

10/10

Exceptional

05 Apr 2026

Ibrahim

The staff were friendly and the hotel was clean.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Waleed

Location

Self

10/10

Exceptional

04 Mar 2026

Mohamed

Helpful staff, great location

Partner

10/10

Exceptional

02 Feb 2026

Asif

Good service

Business_and_leisure Family_with_children

10/10

Exceptional

24 Jan 2026

SHAISTA

Excellent courteous staff, immaculate clean room and excellent breakfast.

Partner

10/10

Exceptional

15 Jan 2026

Myra

I had an exceptional stay at the InterContinental Madinah, and I cannot recommend it highly enough. The staff were truly outstanding—warm, attentive, and always eager to help, making my time there feel both comfortable and special. The service throughout the hotel was exceptional, with every detail handled professionally and thoughtfully. One of the greatest highlights is the unbeatable location, just steps away from the Prophet’s Mosque, which made visits incredibly convenient and spiritually uplifting. Overall, the combination of excellent staff, outstanding service, and a perfect location made my stay a truly memorable experience.

10/10

Exceptional

12 Jan 2026

Mansoor

Staff, location, amenities.

8/10

Excellent

31 Dec 2025

Zakir

10/10

Exceptional

27 Dec 2025

Dayaan

The room seemed very basic. The shower drain kept clogging

Business_and_leisure Family

10/10

Exceptional

16 Dec 2025

mohamed

Nice hotel

10/10

Exceptional

15 Dec 2025

abid

My stay at the Intercontinental in Madina was amazing, and I highly recommend it to families. The rooms were clean, and the staff were exceptional—special thanks to Imaan, who went out of her way to resolve a booking issue on my first day. very close to Mosque. The breakfast offered a large variety of quality options. I would definitely stay here again.

Business_and_leisure Family

10/10

Exceptional

09 Dec 2025

Maxamed

amazing experinence

Leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Shabbir

The room and the hotel is clean, staff is very helpful and professional, breakfast has enough variety and quality of food was great. Location is very convenient to the mosque and close proximity to ladies entrance.

Leisure Family

10/10

Exceptional

01 Dec 2025

Zoyah

This was a great hotel in a very convenient location (near the ladies entrance of the mosque). The rooms were clean and contained lots of thoughtful touches (e.g. a weighing scale, wireless chargers, fruit etc).

The service was also very good, with staff members friendly and professional. A particular shout out goes to the cleaners, Mausum who serviced our room on our first stay and Mohammed Naushadin who serviced our room on the second. They both went above and beyond to ensure that our room met our expectations and they cleaned the rooms beautifully.

Partner

10/10

Exceptional

30 Nov 2025

dania

When in Medina you have to stay here. Truly a great place and welcoming and helpful staff, they go above and beyond

Business_and_leisure Family

10/10

Exceptional

24 Nov 2025

Imran

Room was nice but noisy due to poor window insulation. Comfortable bed and very attentive hotel staff. Breakfast had a variety of food including good choices of salad and fruit options.

Leisure Family

8/10

Excellent

19 Nov 2025

KIRAN

Staff was excellent. Room was very old and needed entire renovation but I had a suite with kitchen,dinning ,sitting ,bedroom king,extra bathroom. Fruit tray everyday.water bottles everyday.services were too good.i will stay again as maybe this room was old but other then that all was excellent.

Leisure Family

10/10

Exceptional

15 Nov 2025

Faisal

Excellent

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Arbaz

Amazing service done by Shahid at the front desk.

8/10

Excellent

13 Nov 2025

Sami Ben

The room was clean. Staff very courteous. Food was iffy lacking in quality and diversity.

2/10

Poor

05 Nov 2025

Halil

I booked this otel through Expedia for umrah program with my father. My father hospitalized just before the trip due to heart failure. I contacted hotel to either postpone or refund the reservation. They declined! A patient in Intensive Care Unit is legitimate excuse to cancel any trip any part of the world but not in Mekkah and Madina..!

Leisure Family

10/10

Exceptional

03 Nov 2025

Hannie

Faris was extremely helpful and sincere in helping us get situated.

8/10

Excellent

01 Nov 2025

Mohamed

Nice staff

Leisure Family

10/10

Exceptional

27 Oct 2025

Uzair

room was kept very clean

10/10

Exceptional

21 Oct 2025

Shahrukh

Absolutely amazing place to stay. Just a few mins walk from haram and the staff was absolutely wonderful. They even upgraded us to a premium suite. Housekeeping and service was exceptional 10/10

Leisure Family

8/10

Excellent

16 Oct 2025

Yohannes A

The hotel’s location is fantastic — surrounded by shops and restaurants, with the masjid just a five-minute walk from the front desk. Check-in was quick and smooth, thanks to Feras, who made our arrival very pleasant with his excellent customer service. Our room was on the second floor — a bit dated but still very comfortable. The size was perfect for two people, and the bathroom was spacious with an incredible shower. Breakfast had a wide selection of foods. Very tasteful.

Partner

10/10

Exceptional

15 Oct 2025

Maguette

We really enjoyed our stay.

Leisure Family

10/10

Exceptional

13 Oct 2025

Ibada

A lovely and clean hotel with great staff.

Leisure Friends

4/10

Poor

07 Oct 2025

Tasneem

Outdated overpriced hotel
Not worth what they charging

Needs a major revamp

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Nadim

10/10

Exceptional

27 Sep 2025

Sabina

Excellent breakfast

Leisure Family

10/10

Exceptional

20 Sep 2025

Muhammad Kazim

Staff was great

Leisure Family_with_children

10/10

Exceptional

15 Sep 2025

ZAHIDA

Everything was easily accessible! Outstanding service and location.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Omar

I throughly enjoyed my stay here! One of the nicest hotels that is walking distance from masjid al nabawi. The lobby was so clean as well as the room. Lots of options with the breakfast. The staff was extremely professional and friendly!

Business_and_leisure Family

10/10

Exceptional

14 Aug 2025

Excellent location and food.

Business_and_leisure Family

10/10

Exceptional

20 Jul 2025

Tarik

Everything was great. They were very friendly.

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Ziad

Great stay and close to holy prophet’s mosque.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Mohamad

Staff were very friendly and helpful. This hotel was minutes away from Prophet's mosque. There are a lot of great shops ans amneties around.

Leisure Family

10/10

Exceptional

11 Jun 2025

Mouhammad

Lovely staff, clean upscale rooms, perfect location and reasonably priced for the location and season. Amazing!

Leisure Self

10/10

Exceptional

31 May 2025

Anamul

Very welcoming

Family

10/10

Exceptional

21 Apr 2025

Verified traveler

Spacious room and close by

The room was nice and the service as well.
It is a bit 90s but we loved that.

the only annoying thing was a chaotic road you need to cross to get to the haram

Partner

6/10

Pleasant

20 Apr 2025

Ali

Bathrooms need serious overdue upgrade. Broken and dirty. Very disgusting.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Verified traveler

Excellent stay

The receptionist nawaf was extremely nice. The best receptionist ever. He was very respectful. It was very touching of him that he extended my check out after juma without asking him
The conceirce desk were brilliant as usual. Well done to abdul hamid and his team
The cleaners were also very kind and helpful
Jazakallah to all

The only downsight was that the cafe man called turkey was very very rude . Ask him what he did.
And some of the security staff were also extremely rude

Friends_and_family Family

2/10

Poor

18 Apr 2025

Remed

They ignored all my messages about force majeure circumstances reported 10 days before check-in. It wasn't even about cancellation, but changing the dates of service only. Terrible customer experience.

Business

10/10

Exceptional

18 Apr 2025

Juber

Convenient all around.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Basharat

Water is very hot no cold water option is available

Leisure Family

10/10

Exceptional

15 Apr 2025

Fazal

Excellent first stay in this property definitely recommend this to my family and friends.
The overall staff was very accommodating and helpful even with the language barrier.

10/10

Exceptional

14 Apr 2025

Hala

Fantastic hotel

Amazing hotel , everything was perfect from the location to cleanliness to friendliness
The breakfast was so rich and delicious great chefs of coarse

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Javeed

Staff was very helpfull with everthing. Arranging rides, directing places to shop and all room services. We need an extension for a day, staff named Fersan was very helpful with the change and other stay related services. I will for sure stay here for any of my future travel to Madina. Thank you!

Business_and_leisure Family

10/10

Exceptional

10 Apr 2025

M MANIRUZZAMAN

Very good

Business Family

10/10

Exceptional

01 Apr 2025

sameer

Ramadan 2025

The location, service and overall experience was excellent. Really one of the best in medinah

Friends_and_family Family

8/10

Excellent

01 Apr 2025

Shady

Very good

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Abderrahmane

The stay was great, Shahad customer service was outstanding!

Friends_and_family Family

10/10

Exceptional

12 Mar 2025

Naiem

Recommend

8/10

Excellent

27 Feb 2025

Muhammad

Good!

Leisure

2/10

Poor

22 Feb 2025

Mohammed

Bad Experience with

The place has not been redecorated in many decades. The food is terrible.

The hotel is expensive. For the same price, you could have top hotel in London

Partner

10/10

Exceptional

03 Feb 2025

Rasheem

Good

10/10

Exceptional

31 Jan 2025

Hossam

Nice hotel, very close to Haram, friendly staff.

10/10

Exceptional

27 Jan 2025

Hira

Excellent location and service

10/10

Exceptional

26 Jan 2025

Atta

That is very good service very good people

10/10

Exceptional

23 Jan 2025

Imad

Great

10/10

Exceptional

17 Jan 2025

Mehwish

Beautiful hotel lovely service everyone is veryr nice. Walkable 2-4 min to masjid nabwi

8/10

Excellent

30 Dec 2024

Muhammed

Great stay overall with some issues

Overall a wonderful hotel. Excellent location, very close to the Prophet's Mosque. Good breakfast but could do with more meat options and better quality coffee and pastries. There were some issues with the room, listed below:
1. The in-room safe did not work at all. We told Guest Relations but nothing was done for the entire time we were there.
2. We were 3 guests, 2 adults and a child. However many times they only put 2 towels in the bathroom and we needed to call to get more.
3. The bathroom was not cleaned well at all, especially the shower.
4. Sometimes the cups in the room were not washed, dirty cups were left there.

Friends_and_family Family

6/10

Pleasant

27 Dec 2024

Omar

Not the property fault they had a construction activities next door. Also the place is outdated needs renovation. Food option was sub standard we ended up eating else where .

Leisure Family

10/10

Exceptional

27 Dec 2024

Imran

Ahmed at Reception and Khadija, Wafa and Fatima were great ! Our stay was made comfortable by the team efforts !

Thanks everyone !

Leisure Family_with_children

10/10

Exceptional

20 Dec 2024

suhaib

Dar Al Hijra Hotel in Medina offers a comfortable and welcoming stay with excellent proximity to Masjid An-Nabawi. The staff are professional and courteous, providing attentive service to guests. The rooms are clean, well-maintained, and equipped with modern amenities, ensuring a pleasant experience. Its convenient location makes it an ideal choice for visitors to the sacred city.

Leisure Family_with_children

8/10

Excellent

15 Dec 2024

Muhammed

Great hotel, excellent location

Great hotel, very close to the Prophet's Mosque. Check-in was smooth and the concierge brought our bags to our room promptly. The in-room safe does not work - no power and it is not attached to anything. We informed guest relations of this and nothing was done about it.

Friends_and_family Family

8/10

Excellent

14 Dec 2024

Shifa

Leisure Family

10/10

Exceptional

08 Dec 2024

farhat

Everything was wonderful about our stay. The best part was they let us check in early and it was so much appreciated after our long flight. The suite was huge and so comfortable. Staff was so helpful and kept asking us if we needed more water or anything else. Will come again for sure. Location was ideal too.

One suggestion, for the price the decor looks a bit dated, so updating interior would be nice!

Family

10/10

Exceptional

04 Dec 2024

Asif

Overall very good

4/10

Poor

04 Dec 2024

michael

We booked this hotel while planning our first visit to Saudi Arabia. As non-Muslims in a holy city, we wanted to stay with a trusted hotel chain in case we needed help navigating the city. The rooms looked nice online, and the ratings were good, so we decided to give it a try despite the high price.

Firstly, I want to commend the staff, who were excellent and went out of their way to make us feel welcome. However, the room itself was disappointing—it was dark, uninviting, and had a noticeable smell of mold. While we weren’t expecting luxury, unfortunately, the overall condition of the property did not meet our expectations.

Leisure Partner

10/10

Exceptional

02 Dec 2024

Shifa

We absolutely loved the hotel, the housekeeping was amazing. Breakfast buffet was absolutely delicious. The location was perfect. Everything was absolutely perfect until we checked out and the bell boy “older man” came to get the luggage. He had a dirty eye and was scratching his private parts as I was riding down the elevator, I was reluctant to ride alone with him but then thought it is Prophet’s mosque, men should be behaving. And then when giving money as tip, he purposely touched my hand twice. Very unprofessional, intercontinental should not have employees like this. Just so the management knows, he was a bit older and this was about 1am Monday morning. Please discipline him.

Leisure Family

8/10

Excellent

27 Nov 2024

muhammad

Book directly

10/10

Exceptional

27 Nov 2024

Kazi

Loved my Stay

It was a beautiful stay with much care provided by the Hotel.
Very Impressive.

Friends_and_family Family

10/10

Exceptional

27 Nov 2024

Wan Sharuddin

Good location, friendly and helpful staff.

Leisure Friends

10/10

Exceptional

27 Nov 2024

Wan Sharuddin

Intercontinental provide almost everything we need. Thank you.

Leisure Friends

10/10

Exceptional

24 Nov 2024

WAFAA

The hotel location is great. We enjoyed our stay very much. The best thing about this hotel is the service level all staff are great from reception to room service and cleaning. They come to check if anything is missing or if we need anything. Free Saudi coffee and dates are always available in the lobby which is a nice touch. Special thanks to Mr. Mohamed Aly in the concierge desk

Leisure Family

10/10

Exceptional

22 Nov 2024

GAMAL

Honestly amazing hotel I have zero complaints. I am most definitely coming back and booking this hotel when I visit Medina.
Thank you

Leisure

10/10

Exceptional

17 Nov 2024

Syeda

Perfect Location, spacious, friendly staff

Hotel was in perfect location, literally a 5 min walk directly to the mosque. Outside the mosque is the famous little global village huts.

Hotel room was clean and very spacious and so was the bathroom, staff were super helpful and accommodating. Would highly recommend for a stay in Madinah

Partner

10/10

Exceptional

10 Nov 2024

Ikramuddin

Thank you so much for the wonderful stay.

Leisure Self

10/10

Exceptional

07 Nov 2024

Hanadi

Great stay

Our stay was excellent. The staff were always ensuring that we were happy and comfortable with our stay. The cleaning staff were great and always ensured we had everything we needed. As a nice gesture the front staff sent us a plate of fruit. The breakfast buffet was excellent with plenty of variety every morning.
Couldnt fault our stay

Partner

10/10

Exceptional

07 Nov 2024

Amir

Will come here again and again!!!

Amazing stay - have been here before with a group and decided to book again solo. Clean rooms, perfect location by food and the masjid. Excellent service too, will keep coming back here InshAllah

Partner

10/10

Exceptional

28 Oct 2024

Fathima

Hotel is in an excellent location and in very close proximity to the Haram. There are several amazing dining options very near. Great location for female travelers as there are many amazing female staff at the hotel reception, Khadija was very helpful during our stay. The building itself especially the bathroom definitely needs an upgrade.

Family

10/10

Exceptional

23 Oct 2024

Subnum

Exceptional service

10/10

Exceptional

22 Oct 2024

Omar

Great staff, very hospitable. Good breakfast

10/10

Exceptional

12 Oct 2024

Karima

Very clean and good distance to masjid nabawi
Staffs are helpful
Multiple shops and restaurants nearby

10/10

Exceptional

09 Oct 2024

Ali

Breakfast

10/10

Exceptional

04 Oct 2024

Rameez

The hotel is amazing very close to haram breakfast is unmatchable to any hotels like always

Business_and_leisure Self

10/10

Exceptional

01 Oct 2024

Anas

Very close to gate 25 ( woman’s gate )
Lovey and helpful staff
Amazing breakfast and alot of varieties

Friends_and_family Family

10/10

Exceptional

26 Sep 2024

Ali

What I like the breakfast

Business_and_leisure

10/10

Exceptional

08 Sep 2024

shafy

Great location and very friendly staff

Leisure Self

10/10

Exceptional

07 Sep 2024

AOUN

Amazing!

4/10

Poor

31 Aug 2024

Maha

This is not a IHG hotel.

Leisure Self

10/10

Exceptional

30 Aug 2024

Waleed

I’ve stayed at many hotels and I like this hotel very much. No matter what race or color you are you’ll get treated V.I.P. Mohammed Ali help me with my bags a distance away and treated me with hospitality. Women at the reception desk are friendly and made check in and check out easy. They always provided me with fresh fruit and dates and tea. Very close to Al masjid Al Nabawi. Plus rates are good. Win win win across the board.

Partner

10/10

Exceptional

22 Aug 2024

mohammed

Absolutely amazing hotel. Location, staff, room size. Wow!!!

Leisure Family_with_children

8/10

Excellent

04 Aug 2024

Ghulam

Advice

Good location. Walking distance to Haram 5 mins.
Need modern infrastructure

Friends_and_family Family

8/10

Excellent

01 Aug 2024

Muhammad Tayyab

The hotel is conveniently located within walking distance of Masjid e Nabawi. It has a small cozy room and the staff at that hotel are very friendly. Two specific area land they can improve in is 1. Making sure that breakfast area is clean because there were flies in the breakfast area. 2. The hotel need some maintenance work. The shower leaked/broke twice during my stay. They changed the first time but it broke again during my stay on last day.

10/10

Exceptional

17 Jul 2024

Verified traveler

Excellent stay - Allhamduliah

Allhamduliah we had a WONDERFUL stay at this hotel. All the staff went above and beyond - the best experience in Saudi Hotel for us. Allhamduliah.
We had a 3 bedroom suite it was HUGE, CLEAN and comfortable.
The entire staff was extremely helpful, professional from the bell boy to the cleaning crew , front office , breakfast attendants - everyone was AMAZING and KIND. Excellent location !
Loved the fact that it’s not a huge hotel so it’s they give you a very personalized service . Staff remembers you and caters to you. If I could just mention one thing for improvement- room was a little outdated - but I think they are planning renovations soon . Will definitely stay again and always !

Friends_and_family Family