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Le Vieux Castillon

Nimes · France

10 Rue Turion SabatierView location

9.6/10Excellent148 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Location8.0/108.0
Neighborhood9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Le Vieux Castillon

Relax at the full-service spa, where you can enjoy massages and facials. Take advantage of the recreational amenities, including a sauna, a seasonal outdoor pool, and bicycle rentals. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy French cuisine at La Table du Castillon, one of the hotel's two restaurants, or stay in and take advantage of room service. Unwind with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and espresso makers.

Read more about this hotelShow less

Located in Castillon-du-Gard, Le Vieux Castillon is in a rural location, a 4-minute drive from La Gramiere Wine Truck and 9 minutes from Pont du Gard Museum. This luxury hotel is 5.8 mi (9.4 km) from Pont du Gard and 7 mi (11.2 km) from Collines du Bourdic Winery.

Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from April to October.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
    • Valet parking fee: EUR 20 per night (in/out privileges)
    • Pet fee: EUR 25 per pet, per day
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 15.0 per night
    • Rollaway bed fee: EUR 40.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    English

    French

    Spanish

Nearby attractions

La Gramiere Wine Truck 2.9 km / 1.8 mi
Pont du Gard 3.8 km / 2.4 mi
Pont du Gard Museum 6.1 km / 3.8 mi
Collines du Bourdic Winery 11.2 km / 7 mi
Circuit de Kart 11.8 km / 7.3 mi
Haribo Candy Museum 12.2 km / 7.6 mi
Cave des vignerons de MONTFRIN MEYNES COMPS et THEZIERS 13.3 km / 8.2 mi
Musée de la Moto et du Vélo 13.6 km / 8.4 mi
Uzes Golf 14.2 km / 8.8 mi
Place aux Herbes 14.7 km / 9.2 mi
Uzès Market 14.7 km / 9.2 mi
Uzes Cathedral 14.9 km / 9.3 mi
Jardin Medieval 15 km / 9.3 mi
Château Ducal dit le Duché 15.1 km / 9.4 mi
Office of Tourism Pays d'Uzes 15.2 km / 9.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 34
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
Show 23 more facilities & services
  • Fireplace
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Library
  • Bar
  • Restaurant
  • Poolside snack bar
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • Game room
  • Sauna
  • Turkish bath (hamam)
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Le Vieux Castillon

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Le Vieux Castillon

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Le Vieux Castillon

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Le Vieux Castillon

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Le Vieux Castillon

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Le Vieux Castillon

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Le Vieux Castillon

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Le Vieux Castillon

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Le Vieux Castillon

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Le Vieux Castillon

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Le Vieux Castillon

9.6
Excellent
148 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Location
8.0 /10
Neighborhood
9.4 /10
Amenities
9.4 /10
50 reviews shown
10/10
Exceptional
29 Jul 2026
Aaron
The hotel was incredible. The small town was so charming. The pool and restaurants overlooked a stunning view. The only downside was that they stopped serving breakfast prior to the stated end time.
8/10
Excellent
16 Jun 2026
Raphael
This is a high-end destination place with a wonderful pool. However, if you have a pool, people will use it; if they use it, you need to have staff who can make sure it's clean and that there are enough towels. If you offer water, make sure the jug is full. As for the room, look at the photo in the website: even a standard room has a curtain over the bed to soften the harshness of the whiteness of the room... it's not too much to ask to have the actual room match the one in the photo... Finally, when you have a parking issue--the lot is five minute walk from the hotel--make sure your staff is trained to deal with people coming back from dinner after 10pm. We had a problem they apologized for, so no need to repeat the experience.
In general, great potential with properly staffed facility (just because you are full doesn't mean you cannot serve your guests). For the kind of money this place commands, please make the effort upfront and not apologize afterwards.
Partner
10/10
Exceptional
08 Jun 2026
Zach
Gorgeous, extremely unique, and chic boutique hotel perched on the top of a hill in the heart of the surrounding village. Unmatched French charm with fabulous dining, a quiet, authentic, local setting, and extremely friendly staff. Definitely a lovely, off-the-beaten-path luxe stay in the south of France.
Partner
10/10
Exceptional
24 May 2026
Kyra
Nice breakfast and beautiful views from the pool deck.
10/10
Exceptional
23 May 2026
Damir
Wow - what a beautiful hotel and grounds. The pool is as stunning in person as it is in photos. Great amenities, large room, excellent everything.
Friends_and_family Friends
10/10
Exceptional
14 Jun 2025
Moussa
Amazing setting and property especially for the value
Leisure Family
10/10
Exceptional
05 Jun 2025
Juliana
We had the most wonderful stay at La Vieux Castillon! The hotel and views were idyllic, the staff kind and attentive, and the food absolutely delicious. We visited as we are considering hosting an event at the property, and were particularly impressed with Salomée, who was professional, knowledgeable, and able to answer all of our questions. In short, we would highly recommend it to anyone looking to escape the city and recharge!
10/10
Exceptional
12 Aug 2024
Christopher
Our second visit to what has become our favourite ever hotel. Absolutely stunning, peaceful and welcoming. Love everything about this place, we will definitely be back for a third visit asap! Can’t thank the staff enough for being so happy, helpful and hard working.
Leisure Partner
10/10
Exceptional
17 Jul 2024
David
Wonderful hidden gem. Thoroughly recommend!
10/10
Exceptional
06 Jul 2024
Christopher
Probably the most beautiful hotel we have ever stayed in! Absolutely stunning place. The grounds went on and on… the pool area was amazing… the fine dining restaurant was superb. Our room was huge and the decor was exquisite. I could go on…. The only problem was we couldn’t stay another night as it was fully booked!!!
Leisure Partner
10/10
Exceptional
19 Jun 2024
Jackie

Gem of a stay

Beautiful spa hotel. The pool area is stunning. Small and friendly. Lovely breakfast area. Rooms are cozy but lovely. Only issue was that our suitcase was damaged by whoever took it to the room. It wasn’t new so we didn’t mention it but it would have been nice for someone to tell us given it was pretty obvious it had fallen down stairs or something similar given it’s state by the time it arrived in our room.
Friends_and_family Friends
10/10
Exceptional
01 Jun 2023
Dan
Peaceful, beautiful
Partner
8/10
Excellent
21 Jul 2022
hilary

Great but a closed bar and restaurant in peak?

This is a beautiful hotel and was great EXCEPT we stayed Sunday, Monday, Tuesday nights and no one told us the restaurant would be closed on Monday and Tuesday and that the bar would be closed on Tuesday as well!! The town is tiny all but one restaurant was closed on these days and it was full! When I asked where we could eat , I was told you get in your car and find somewhere which given we had been out all day we did not want to do . I have never stayed in a hotel where the bar was shut! The hotel seemed very busy so this made no sense. Why did no one tell me at booking or at check in that the restaurant and bar would be closed?
Partner
10/10
Exceptional
18 Oct 2019
Barbara
Beautiful hotel. Lovely room.
Partner
10/10
Exceptional
17 Sep 2019
PeterQ
Fantastic pool. Gorgeous view of countryside. A courtyard made for morning writing or an afternoon nap/drink under an olive tree. Serene. Situated in a small, quiet and quaint hilltop town. We’d return in a heartbeat! We’d return in a heartbeat!!
Leisure Partner
10/10
Exceptional
13 Jul 2019
Verified traveler
The history of the village and the refurbished Basilica make it place of extreme interest
For one night only
Leisure
4/10
Poor
07 Jul 2019
Tom

Not up to standard, especially the food

Beautiful hotel with very comfortable rooms. However, the food was really not good value for money (especially breakfast) and the drinks are extremely over priced. There’s a delicious restaurant round the corner where you can get steak and bottle of wine for half the price of a meal with one gin and tonic at Le Vieux.
Also, better care could be taken to keep the pool area clean. When we came down each morning it was not clean, there were dirty glasses, champagne corks etc lying around from night before, and no clean towels were available, only yesterday’s dirty ones.
For the price, this should be a perfect stay, but its not
Partner
10/10
Exceptional
30 Oct 2018
Linda

Relaxing and gorgeous

We loved our stay in Castillon-du-Gard. October is quiet, so dinner options in town are limited to the hotel, but the hotel transports you to an earlier time in history. The rooms and beds are comfortable - a beautiful place to stay.
Partner
10/10
Exceptional
01 Oct 2018
sarah

Fantastic boutique hotel

Great place to stay in the lovely old town of Castillon Du Gord.
A beautifully quiet and well run boutique hotel with lovely pool and spa facilities.
The resident parrot was highly amusing!
10/10
Exceptional
30 Sep 2018
David

Perfect couple’s retreat

Great weekend stay. Beautiful hotel, great room, great staff, very relaxing and ideal location to explore from.
Partner
10/10
Exceptional
30 Sep 2018
David

Perfect couple’s retreat

Great weekend stay. Beautiful hotel, great room, great staff, very relaxing and ideal location to explore from.
Partner
10/10
Exceptional
13 Jun 2018
Verified traveler

Gorgeous hotel - incredible staff

Literally incredible - only very slight criticism was service time at dinner as larger table was favoured. However staff were absolutely amazing the rest of the time - will definitely go back
10/10
Exceptional
08 Jun 2018
Verified traveler

Unique and outstanding

Excellent service at such a unique property. A small hilltop village with three fabulous restaurants and another within the hotel. So charming and excellent facilities for a very relaxing stay.
Partner
10/10
Exceptional
29 Apr 2018
Cynthea

Wonderful

What a wonderful place! The staff was welcoming, and put themselves out to make our stay pleasant and comfortable. This hotel is beautiful, and well deserves a spot on anyone's itinerary.
10/10
Exceptional
30 Sep 2017
mike
Beautiful hotel cannot fault it, had a wonderful stay. But don't forget your credit card !! That said worth every euro
10/10
Exceptional
27 Sep 2017
Victoria

Perfect relaxing place

What an amazing place to spend 2 nights. Really relaxing and a beautiful little village to walk around.
Partner
10/10
Exceptional
26 Sep 2017
Verified traveler

Beauriful stay

Beautiful hotel, lovely quaint village location and fantastic staff.
10/10
Exceptional
19 Sep 2017
jo

Short break away

The hotel is stunning. We were shown to our room which was beautiful, clean fresh and had everything there we needed. The pool area is stunning, with the most amazing views. It's very quiet and everyone spoke in a hushed tone.

The food in the restaurant was good but menu was limited and didn't change daily so we ate out of the hotel

I would love to return, which is always a good sign.

10/10
Exceptional
25 Jul 2017
Verified traveler

Stylish hideaway with great food

Ruins to luxury. Plush gardens, yummy food on terasse, relaxing pool area. great views. If you like narrow, old, forgotten places revived - discover this. And don't forget to visit the bakery some hundred meters away!
Family
8/10
Excellent
11 Jun 2017
Dylan

Great location and staff, just not enough of them

Amazing setting and the staff were great and accommodating. However, I felt the food was hit and miss with one course being amazing and others being terrible. I also felt that they were understaffed with only 2 people Manning the restaurant at breakfast and only one during afternoon service. Considering the money paid, I would expect more of an attentive service. This is not the fault of the staff as they were amazing but rather than I don't think they had enough people on.
Partner
10/10
Exceptional
01 Jun 2017
Isaac

Gorgeous hotel in a serene locale ..

This is an amazing hotel .. beautiful scenery , great pool , and attention to detail by the staff. We stayed over 2 days in the hotel, the pool side is to die for. The village is a little quiet and we had to go the nearest town uzes. The restaurant in the hotel is a little pricey 23 euros for breakfast is over board, I think ! However i cannot fault this beautiful hotel , beautiful rooms modern decor and amenities. Would definitely come again and fully recommended !
Partner
10/10
Exceptional
31 May 2017
Philip

Mirror mirror on the wall

We had a fantastic time here. Staff and service excellent. We stayed in the annex and it was spotless Only thing missing was a mirror in the bedroom for my wife to dry her hair. Great mirror in bathroom but too humid in bathroom to dry hair. Everything else was superb
Partner
4/10
Poor
09 Aug 2016
Steve

awful bedroom.....not as advertised

we checked in at 3pm....our room was ready at 4.40!!
THE CARPET WAS FILTHY ...i have photos....there were none of the facilities that were on the booking form.... there was a kettle no cups or coffee..no bathrobes. The room was advertised with coffee machine, bathrobes etc.
thought the hotel...pool etc were lovely,,,,pity we didn't have the time to enjoy them or enjoy a half decent room...massive waste of money and felt very deflated.
Family
10/10
Exceptional
17 Jul 2016
Verified traveler

Great location

Close to Pont Du Guard. We did bit book in advance for an evening meal the hotel and the good restaurants in the town were booked too. We ate in the small tapas bar which was ok not great. Recommend you book ahead for meals the village seems to be a gastronomic centre.
8/10
Excellent
14 Jul 2016
Allan

two couples

we arrived at 4pm and room not ready.asked us to wait for 30 minutes and would provide drinks.1.75 hours later and no drinks we complained and we're told rooms available.we were travelling as 2 couples. our room was half size of friends and was awful. asked to be changed and we were shown a far more suitable room.
they did provide a free drink with dinner that was lovely-after asking for it.
rooms inconsistent so check what getting . found the staff very good but managers indifferent.
hotel beautiful (except for some rooms)special location with beautiful guest areas.but expensive.
Partner
10/10
Exceptional
13 Jun 2016
Gomango

Wonderful, atmospheric hotel on top of the world

A lovely hotel, perched in a small atmospheric village on top of a hill looking down on the world. Extremely high standard of common areas and rooms, with great service everywhere.
Food in restaurant very French, with subtle flavours and miniscule portions - not much pizzazz, but very nice in its own way.
10/10
Exceptional
12 May 2016
westcoaster

Gem in a crown village

off the main roads in a beautiful village this hotel sits up a windy little street.Its surrounding,decore and views are like a fairytale. Serene and creamy white interior greets you along with an very attentive friendly staff.The food is delicious,a place I will return to again!
10/10
Exceptional
18 Apr 2016
Verified traveler
It's peaceful and relaxing in a beautiful and historic setting. They have an excellent restaurant as well.
Partner
10/10
Exceptional
11 Aug 2012
Verified traveler
Le Vieux Castillon is in one of the most beautiful ancient villages that is close to Avignon, Uzes, Pont du Garde, St. Remy de Provence and Les Beaux. We have been going to this area for 15 years for business and this hotel does not disappoint. It may appear a little rustic to some, but the charm is great.
10/10
Exceptional
07 Jul 2026
Marjorie
Un cadre magnifique ; je vous conseille vivement
2/10
Poor
04 Jun 2026
Cecilie
My partner and I travel extensively and use the Michelin Key selection as a quality guide. Le Vieux Castillon was a serious disappointment.
Shortly after check-in, a staff member damaged our large Rimowa suitcase while delivering it to our room — the handle was bent and the case could no longer close. The receptionist acknowledged it and took photos. Reasonable so far.
That changed the moment she consulted the manager by phone. She returned with a completely different attitude: no written acknowledgement, no liability, no compensation — only an offer to have the same employee attempt a DIY repair. We had no real choice but to accept, as the broken handle meant the suitcase wouldn't fit in our car. It came down, but the case is now bent and will need professional repair.
Accidents happen. What stays with us is the dismissiveness that followed — the entire staff treated us as if we were the problem for the rest of our stay.
For a Michelin Key property, the gap between the physical product and the standard of guest care was striking.
Partner
10/10
Exceptional
19 May 2026
gauthier
Trés bel endroit, personnel trés acceuillant, toujours un plaisir de s'y arrêter
8/10
Excellent
14 May 2026
Yves
Charme
Partner
10/10
Exceptional
28 Apr 2026
Mélaine
Superbe établissement
10/10
Exceptional
10 Apr 2026
aurelie
endroit charmant
Self
10/10
Exceptional
06 Apr 2026
Vincent
Exceptionnel en tout…
10/10
Exceptional
20 Oct 2025
frank
sehr schön
Partner
8/10
Excellent
20 Sep 2025
CHRISTIAN
Tres bel endroit pleine de charme et tres surprenant car l'hôtel occupe des anciennes maisons de caractère du village.
Partner
10/10
Exceptional
29 Aug 2025
Gaëlle
Magnifique endroit, calme et paisible dans un petit village plein de charme.
Une équipe très attentionné.
Superbe piscine.
Un bel endroit pour se reposer.
Leisure Family
10/10
Exceptional
21 Jul 2025
Henrique
Great experience and very passionate team.
Leisure Family_with_children

Location & surroundings

Le Vieux Castillon
10 Rue Turion Sabatier, Castillon-du-gard, France

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Le Vieux Castillon

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