Name: Design Suites Bariloche
Address: Av. Bustillo Km. 2.5, San Carlos De Bariloche, R8402AAX, AR

10/10

Exceptional

31 May 2026

Tatiana Hernandez

Wonderful property, excellent breakfast and incredible jacuzzis in each room

Friends

10/10

Exceptional

30 May 2026

ISANDER

Excelente view !!! Amazing room with Jacuzzi and lake view!!! Beautiful

Partner

10/10

Exceptional

07 May 2026

Vivian

The place is amazing to relax end enjoy the nature, we love the peace and forest area.
Personal very attentive and friendly.
We were about 1 mile to the cevic center Ubers very inexpensive. The food in the restaurant was excellent
We highly recommend design suits

Partner

10/10

Exceptional

30 Apr 2026

Tamara

We had a wonderful stay at this hotel and would highly recommend it to anyone visiting the area. From the moment I arrived, the staff was warm and incredibly helpful. Check-in was smooth and welcoming, which immediately set the tone for a relaxing stay.
The room was spotless, spacious, and very comfortable, with all the amenities I needed. The bed was especially cozy, and we slept great each night. We also appreciated how quiet the hotel was, making it easy to unwind.

Family

10/10

Exceptional

14 Apr 2026

Dawn

Staff was helpful and very attentive. Room was beautiful, incredible view! Breakfast was delicious and in a beautiful dining room. We loved our stay and would definitely stay again!

Family_with_children

10/10

Exceptional

06 Apr 2026

LILIANA GARCIA

Friendly Staff, Clean, good spot, good food

Self

10/10

Exceptional

18 Feb 2026

Metod

Absolutely great

Self

10/10

Exceptional

02 Feb 2026

Pam

Beautiful location, friendly staff, nice on-property amenities, spacious rooms.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Simon

Nice hotel - big room - nice restaurant.

Self

10/10

Exceptional

27 Jan 2026

Michael

Beautiful room, graet staff

Friends_and_family Friends

10/10

Exceptional

24 Jan 2026

Simon

Great service.

10/10

Exceptional

20 Dec 2025

Abhik

Great stay! Beautiful hotel and everyone was amazing!

Partner

10/10

Exceptional

08 Nov 2025

Vipin

Spacious rooms with great location and helpful staff. They had amazing breakfast everyday

Leisure

8/10

Excellent

05 Nov 2025

Michelle

View is great. Rooms are spacious and very nice. Could use some refreshing but still very nice. Food is very good, dinner as well as breakfast. Staff is very accommodating. Overall would stay again.

Partner

10/10

Exceptional

14 Jul 2025

Kevin

A wonderful hotel with incredible views, especially during breakfast. The staff was friendly and helpful and always happy to provide recommendations. The suites were spacious, clean, and very comfortable. The pool was nice, half inside and half outside and very welcome after a day in the snow. The breakfast itself was very good and the staff was friendly and very accommodating with any special requests, (like ice for coffee). Should I ever return to Bariloche, would not hesitate to stay here again. Some VERY fond memories!!

Leisure Family_with_children

10/10

Exceptional

03 May 2025

Carol

Beautiful setting and wonderful room. Exceptionally large - and what a treat to have an in-room jacuzzi with an incredible view. Good gym too.

6/10

Pleasant

28 Mar 2025

Luke

The bed sheets don't fit properly. The Air Con was noisy and than died and didn't work at all. The street is noisy and busy beside the room and you cant open a window for fresh air.

There was lots of disinfectant spray everywhere which was over powering. I wish they would stop spaying that everywhere. It was making me sick.

The Staff were friendly. Breakfast was ok.

The Spa and Saunas are not part of your room. You have to pay a large fee if you want to use them. Which amazed me considering how expensive it was to stay here.

I didnt enjoy my stay here.

Leisure Partner

8/10

Excellent

03 Feb 2025

Stephen

Amazing views from the hotel and just right distance from the town. Great food in the restaurant in the evening

Leisure

8/10

Excellent

31 Jan 2025

tervanda

I

10/10

Exceptional

24 Jan 2025

Brittany

We had a great stay here! The view was incredible! We didn’t realize the room would be up the hill from the club house, so the shuttle they offer from the club house to the rooms was a great amenity! We didn’t see prior to our stay that the rooms didn’t have AC, but it wasn’t a problem for us at all! It was cool enough at night that we didn’t even notice, even in the summer. We would definitely recommend this hotel and would stay here again!

Leisure Partner

10/10

Exceptional

19 Jan 2025

Karolina

Beautiful view, great hotel, our shower had a level issue with water stagnant, I don’t recommend the jacuzzi, but I totally recommend the hotel overall.

10/10

Exceptional

01 Jan 2025

Natella

Absolutely beautiful place! We had a patio with a view of the water, so peaceful and beautiful. Rooms are nice, all employees are excellent and friendly.
Would def come back!

Leisure Partner

6/10

Pleasant

30 Dec 2024

Szymon

positive things: nice view from the room, we got unexpected free breakfast, swimming pool with amazing view at the lake
negative things: small, very dated sauna, we got charged for usage of wine glasses (why there is none in the room in 4 star hotel in a country which is such a big wine producer?) even thought bar was closed and we could not buy anything from it. it is not a lot of money but very strange decision to charge for renting them.

Partner

6/10

Pleasant

26 Dec 2024

Muthu

Little expensive for the price and breakfast was way below expectations. Overall didn’t see the benefits of paying higher cost for the place

Leisure Family

10/10

Exceptional

06 Nov 2024

David

This property exceeded our expectations. The room, restaurant and pool were even better that the pictures we saw before booking. A picture can’t describe how beautiful is the view from every part the hotel. Service was excellent

8/10

Excellent

24 Jun 2024

Francesco

Breathtaking views from the lake. Some strict policies on restaurant services. Overall left me a good impression.

Leisure Family_with_children

10/10

Exceptional

01 Jun 2024

daniel

Amazing hotel!!!!

Leisure Family

10/10

Exceptional

28 May 2024

Aaron

Good

10/10

Exceptional

23 Mar 2024

daniel

Best location and excellent staff

Leisure Family

10/10

Exceptional

12 Mar 2024

Rosanna

Beautiful hotel but they need to clean the bathrooms better, also improve their breakfast

Leisure Partner

8/10

Excellent

28 Nov 2023

Maria

Very nice location with views of the lake. Did NOT like the fact that I was charged for water that I did not take from the mini-fridge as we had purchased and brought our own. Never touched the fridge.

Leisure Family

10/10

Exceptional

21 Mar 2023

Hector

Friendly staff. I love the view. Room was perfect and clean. Definitely enjoyed my stay at Design Suites.

Leisure Family_with_children

10/10

Exceptional

27 Jan 2023

PATRICIA

Excelent place. Magical view. Very confortable.

Business_and_leisure

4/10

Poor

08 Jan 2023

Sean

The charged me for eggs because they were out of their normal scrambled eggs and they didn’t even tell me there will be a charge, the breakfast should have more delicious choices and it should serve fresh squeezed orange juice. The manager was nice

Partner

6/10

Pleasant

03 Sep 2022

paula

The hotel really needs an update . Don’t expect luxury. The rooms are big. The breakfast is pretty poor and the food doesn’t taste good. I will rate the hotel a 3 start. I won’t be back. The staff is very nice and friendly. Always willing to help and accommodate to any requests. Getting transportation takes a while so be ready to wait. The hotel is not on the lake is passing a street on the mountains. We went to the Swiss market on Sunday make sure you have a transportation line up. We couldn’t find any taxi and nice woman from the market that had a stand selling creams took us back to the hotel. We were trying to take the bus but you need to buy a card in bariloche. Next time for sure I would rather stay in a hotel in front of the lake.

Leisure Partner

4/10

Poor

16 Aug 2022

Bruna

Não recomendo esse hotel! Atendimento deixou a desejar desde o primeiro momento. Serviço do restaurante ruim. Pelo valor da diária não vale nem um pouco a pena.

Leisure Friends

6/10

Pleasant

18 Jul 2022

Marion

Beautiful property located just outside the centro area of Bariloche. For those traveling from outside of South America be prepared to speak Spanish or Portuguese as many do not know English, also have your daily activities already scheduled including transportation to and from as this area is not walkable to sightseeing. Good news is they have a tourism office onsite and the woman working there is extremely helpful and accommodating to foreigners. They will also not let you eat in the restaurant without a reservation at any time.

Leisure Friends

8/10

Excellent

15 May 2022

Vera

El hotel es muy agradable pero tiene el inconveniente de que son varios edificios y si te toca hasta el último, tendrás que caminar cuesta arriba y con frío no es divertido. El personal fue excelente. El hotel es muy bonito pero en las fotos se ve mejor de los que en realidad es. Lamentablemente no pudimos disfrutar la piscina porque estaba fuera de servicio.

Leisure Family

6/10

Pleasant

12 Mar 2020

Verified traveler

Good location, with great views from dining room. Even standard rooms are spacious, and most rooms are equipped with hot tubs.

8/10

Excellent

19 Feb 2020

Paul

Lovely view over the lake

We stayed in Design Suites Bariloche for 1 week and enjoyed our stay. Although it is out of town it is an easy 30 min walk to reach the city. Our room was large and comfortable and clean. The staff were very friendly and helpful and Riccardo our waiter in the restaurant was fabulous. Breakfast was varied and good and the evening meals were delicious. We enjoyed our stay, thank you

Partner

2/10

Poor

03 Feb 2020

Verified traveler

This is our 4th and last year staying at this hotel.
Instead of getting better each year the service gets worse.
The week before we were due to arrive a duplicate pending charged was lodged against my credit card. It took Mercedes Anania 4 days to get this charge reversed!
When we arrived we were checked in by Barbara and she was unbelievable. She was curt, did not acknowledge that we were return clients, everything was conducted in a very offhand manner, why would you want to stay here again?
The majority of the staff are very friendly and professional but as the old saying goes “One bad apple spoils the barrel.”
The hotel is starting to look some what run down.
The internet speed was very slow.
We have already chosen our new hotel for next year.

Leisure Partner

10/10

Exceptional

02 Feb 2020

Verified traveler

Great hotel in a good location in Bariloche
Views are stunning it’s worth paying the extra for a lake view!
Breakfast was lovely and staff very friendly
Bit strange to find in the room a price list for items going missing, ie wooden hanger $1,000 not the most welcoming of sights

Leisure Partner

10/10

Exceptional

22 Jan 2020

Verified traveler

Quiet, beautiful lake view while eating breakfast.

Leisure Partner

10/10

Exceptional

19 Jan 2020

Sharon

Beautiful views of the lake, junior suite room was spacious and lovely, quiet location, we enjoyed several meals at the artsy onsite restaurant, the staff is friendly and helpful. This property is on a steep hill, requiring a short uphill walk to rooms from the main building with lobby, restaurant, and pool. We did not have a car so we walked into town on the busy street once and used taxis and local buses the rest of our five day stay. We definitely would stay here again.

Leisure Partner

8/10

Excellent

09 Jan 2020

Verified traveler

Design suites offer a good view over the lake from the restaurant and some rooms. We stayed in a standard room which was a little tired and the bathroom needed an upgrade. Good place to stay if you have transport as it’s a fair walk into the town.

Leisure Partner

10/10

Exceptional

06 Jan 2020

ANA

Superlative and enjoyable stay

Best boutique hotel we have visited.
The design is outstanding, the lake views outstanding inside a lot od pi es setting. SERVICE premium all over. Only comment: not for those with mobility problems, lots of steps and little far for walking ro city center. Good restaurant and breakfast, highly recommended stay both the hotel and the Bariloche area, our second visit

Partner

6/10

Pleasant

24 Dec 2019

Verified traveler

Like the lake view
Dislike the fact that you have to walk far in order to reach your room or walk down to reception
Dining room very dirty

Leisure Family

6/10

Pleasant

22 Dec 2019

Verified traveler

Lovely setting let down by unwelcoming & uninterested staff. The restaurant staff being the exception. Reception staff particularly lacking in any kind of friendly social skills.

Leisure Partner

10/10

Exceptional

13 Dec 2019

Verified traveler

The room was big and very comfortable and we had a wonderful view of the lake from our balcony. However there can be some noise from adjoining rooms when they use their spa bath, but not really much of an issue as most people do not use at an unreasonable time.

Leisure Partner

8/10

Excellent

30 Nov 2019

Verified traveler

The rooms are great! Specially love the jacuzzi. Only thing is I didn’t realize the rooms can be too far from the lobby..

Leisure Partner

6/10

Pleasant

30 Nov 2019

Verified traveler

Front office staff lovely. Restaurant not so much. We had a room with an amazing view. Bed was good Shower base had mould around the base. Breakfast basic and scrabbled eggs terrible - over cooked. Overall a nice hotel needing a little more attention to detail

Leisure Partner

10/10

Exceptional

21 Nov 2019

Verified traveler

Excelente opción de alojamiento en la ciudad.
Comodo, bonito y agradable.

Friends_and_family Family

8/10

Excellent

01 Nov 2019

John

Great rooms in a stunning location

Very comfortable rooms & great location & reception staff Alex, Jessica & Barbara were very helpful. Found some of the female staff in bar / restaurant to rather unfriendly. Had a dissatisfying meal in the restaurant which was uneaten, we advised of this & we were still charged for this.

Partner

10/10

Exceptional

22 Oct 2019

Peter

Great stay in a suites property. Our Junior Suite had a beautiful view of the lake and mountains, even from the jacuzzi! The staff were extremely helpful with restaurant and sightseeing recommendations. Fairly standard breakfast buffet and no option for in-room coffee or tea. Property location is in a very quiet area yet also only a 3 minute drive to Bariloche City Center. Recommended!

Leisure Partner

10/10

Exceptional

22 Sep 2019

Steven

This is 5 star stellar value to the max at an affordable price. Any major city would charge 10x more.
Stunning views, of panaromaic mountains & lake, spacious rooms.with luxurious appointments inside and out. Dining service is michelin star gourmet. Excellent wines, great spa & pool.
I was only staying 1 night but am enticed to spend more nights.
2 thumbs up. This is a gem.

Leisure Self

10/10

Exceptional

16 Sep 2019

Caitlin

This hotel was very comfortable and clean! Great service and a beautiful view. Very happy with the stay and would come back!

Friends_and_family Friends

8/10

Excellent

24 Apr 2019

Yanina Szenkman

want to go back!

we booked for our honeymoon. the hotel is fantastic!!! the staff is AMAZING! always very very helpful. I DEF recommend. the only 2 issues we had are that its hard to get around the hotel area - you need to request a car/van for pretty much anything. and theres no ac... theres 2 small windows in the suite and when we opened them it was full of wasps so we had to suffer a bit of heat during the night. the bed was VERY comfy the mini bar was stocked full with reasonable pricing. the breakfast was AMAZING! the views could have been better but im satisfied with my stay. the jet tub was also AMAZING! i would def go back.

Partner

10/10

Exceptional

14 Apr 2019

Verified traveler

Great hospitality and a terrific breakfast each morning.

Leisure Partner

8/10

Excellent

08 Apr 2019

Sarah

This hotel has spacious bedrooms, some with view of lake and excellent inclusive breakfast. Very helpful staff who gave us good ideas for dinner reservations in Bariloche. About a 20 minute walk into town.

Partner

10/10

Exceptional

05 Apr 2019

Verified traveler

Omg this hotel was amazing. Super well located just 5 min from the civic center. You feel you’re in a paradise with lots of beautiful trees. The reception and staff were super friendly and amazing.

Rooms were exactly as the pictures, with Lake View. You feel happy and relaxed since the minute you walked in. Bathroom is an important part for me and were super clean and beautiful. Beds were perfect.

Breakfast was perfect with good options for Argentinians and international travelers.

We didn’t have the time to enjoy the pool but definitely we’ll come back.

Friends_and_family Family

8/10

Excellent

28 Mar 2019

Maria C

Nice but needs upkeep

The are and views are fantastic, and the hotel is cute but it definitely needs updates.
We booked a deluxe suite and were disappointed in the condition of the room. The floors were all damaged, with boards loose and a bad smell. The massage chair was filthy, the remote was so sticky we didn’t use it. Also, the cable was completely exposed!
The grout in the shower was black, it could use a good clean!
Have been coming to Bariloche for years and love the town.
The view is amazing but the hotel needs improvement.

Partner

10/10

Exceptional

28 Mar 2019

William

Really pleasant stay

The room was of a high standard, clean, spacious, comfortable, with jacuzzi and lake views. The hotel is a long 30 minute walk to the town. Restaurant and bar on site are comfortable with good food and drink. Really nice indoor and outdoor pool overlooking the lakes. Wi-fi was a bit hit and miss in the room at times. Good selection for breakfast.

Partner

6/10

Pleasant

13 Mar 2019

Verified traveler

Reception were hostile on arrival, shown to wrong room and although large room, no air condition and long walk up hill to room from main hotel

8/10

Excellent

10 Mar 2019

Verified traveler

Rooms were large, clean and modern. Not very well soundproofed though so could clearly hear people in other rooms at times plus all the cars arriving and leaving.
Good breakfast though could have healthier cereals rather than cornflakes and chocolate cereals.
Most of the staff were friendly and helpful.

Leisure

6/10

Pleasant

20 Feb 2019

Verified traveler

Highlights: the view from our bedroom (not all of them have a nice one) and from the restaurant. Dinner at the hotels restaurant was delicious.

Downsides: swimming pool is heated but it was pretty cold. No one wanted to go outside even Hough it was supposed to be heated as it was cold.
Staff: terrible. The receptionists were the worst I’ve seen. The bellboy was the only very nice person.
Room: it’s a silly thing but they had an kettle but no cups. You have to ask for them, they bring it to you but you are supposed to take them back when checking out.

Leisure Partner

6/10

Pleasant

13 Feb 2019

Verified traveler

We were charged a bariloche tourist tax of $160 pesos pp.
The only hotel in Bariloche to charge this fee. We stayed at 3 in total. Would like an explanation from the hotel why only they charge this fee??

Leisure Partner

10/10

Exceptional

12 Feb 2019

Verified traveler

Good location. Friendly staff, good size rooms. Rooms very clean. Good breakfast included.

Leisure Family

10/10

Exceptional

09 Feb 2019

Pim

Good and quiet location, especially when having your own transportation. Staff is both professional, charming and customer-friendly. Big room.

Leisure Partner

4/10

Poor

05 Feb 2019

Verified traveler

Very nice building and convenient location if you're with a car. Nice views, esp from dining area. Service people well mannered, but significant service issues (eg service quality in restaurant, TV never worked and there was no alternative)

Leisure Family_with_children

10/10

Exceptional

03 Feb 2019

Verified traveler

This is our 3rd year staying at this hotel. The welcome, friendliness and assistance from all the staff is fantastic. We are already planning to return next year.
The only thing that needs improvement is the speed of the internet, at less than 5mbps it is substantially less than we are accustomed to in Europe.

Leisure Partner

10/10

Exceptional

07 Jan 2019

JY

Amazing location. Amazing rooms. Highly recommend. Would stay there again

Leisure Partner

8/10

Excellent

02 Jan 2019

Verified traveler

Desk staff is well trained.
Yet they lack the professional charm of top Hotels.
Restaurant staff is efficient, yet lacks “client oriented training”.
The rooms are superb.
The setting magnificent!
The front door and room service staff is much better.
Excellent food.

Leisure Family

10/10

Exceptional

10 Dec 2018

Ingrid

Amazing Hotel

Amazing hotel. We have been travelling for 2 months and this is one of the best hotels we have stayed in. We booked a superior room and were not disappointed it was massive and the view was amazing via the full window. We ate dinner twice in the hotel as it was tasty and reasonable value. The only minor issue was the pool needed attention but on the day we left it was shut for a weeks maintenance so no doubt this is now fixed. We would definitely recommend to others and love to get the opportunity to come back.

Partner

8/10

Excellent

10 Dec 2018

Chris

It was close to town but not right in the noisy area. The view from the room was great. The pool wasn’t functional and the hotel doesn’t have a shuttle which would have been helpful.

8/10

Excellent

29 Nov 2018

ROCIO

The rooms had lovely view to the lake and mountains, so pleasant to wake up in the morning with this view.
The breakfast pastries are tasty!
Hotel has wifi in rooms but very slow.
Also nice bath on the rooms, they should offer some bathrobes too.

10/10

Exceptional

28 Nov 2018

Verified traveler

Beautiful setting overlooking the lake. Very close to activities

10/10

Exceptional

21 Nov 2018

Wendy M

Design suites is a lovely place to stay. The one thing that irked me was that with breakfast I asked for decaffeinated coffee, as I have a caffeine allergy, and the server wanted to charge me $90.00 pesos. Other than that it has been a wonderful stay.

Partner

8/10

Excellent

13 Nov 2018

Ron

This was a pleasant place to stay. Thr facilities are wonderful and the staff is outstanding. The food at breakfast was good while the dinner was outstanding. The small drawbacks are the long uphill road/path to get to the hotel and no air conditioning.

10/10

Exceptional

01 Nov 2018

Verified traveler

The hotel was well located, not in the town center but close. The hotel staff was super friendly and helpfull, specially Felipe. The room was huge, it was modern and clean. We recommend it 100%

10/10

Exceptional

30 Oct 2018

Mark

Nice clean modern suite hotel with fantastic lake views. Located sbout 20 minutss walk or a short cab ride from the centre of Bariloche this hotel has great fscilities including restaurant, pool and spa. Staff are friendly and very helpful.

10/10

Exceptional

17 Oct 2018

Barry

3 Night Stay

We enjoyed our 3 night stay in a very comfortable junior suite. Great views of the lake, private spa bath, delicious buffet breakfast. The one negative would be the condition of the pools - fabulous location for a swim in warm water but let down by multiple missing tiles and generally needing some extensive maintenance. Otherwise very happy with the staff service and location of the property.

Partner

10/10

Exceptional

16 Oct 2018

Martin

Design Suites is a great hotel a short drive to town. If you don’t have a car, the front desk can arrange an inexpensive taxi to town. The hotel is very clean and nicely maintained. We had a very large suite, with a separate bedroom and very large living room / eating area. The bathroom had a large jacuzzi tub. The front desk staff are friendly and helpful. There is a tourist information desk in the lobby - they were very helpful in answering questions and booking tours in the area. Note that not all rooms have a lake view, but it’s still a great place to stay.

10/10

Exceptional

08 Oct 2018

Dave

Highly recommended, beautiful hotel

Fabulous room with spectacular views. Great facilities and superb staff. The restaurant is top notch and the breakfast excellent.

6/10

Pleasant

09 Sep 2018

Rodrigo

Worse every time you return. Better times in the past

10/10

Exceptional

05 Sep 2018

Ibrahim

Very nice hotel, excellent location, very helpful staff and very good restaurant.

10/10

Exceptional

28 Jul 2018

TOMMY

It had a friendly staff and hotel room was always clean. The tango show was great and food was pretty good. The view was incredible.

10/10

Exceptional

02 Jul 2018

Luis

Great rooms, quiet location

Very nice hotel with spacious room and good staff.

4/10

Poor

07 Jun 2018

Verified traveler

Avoid

Unfriendly welcome, poor breakfast, badly insulated rooms, staff unwilling to deal with loud noise from neighboring rooms after midnight.
We had not been notified in advance of maintenance of pool and dining area (which is a small area off the reception).

Run down appearance.

Hotel failed to respond to 2 emails prior to our arrival.

Partner

10/10

Exceptional

29 May 2018

Juan Pedro

Excellent hotel. Wifi is really bad! Please improve

Partner

8/10

Excellent

24 May 2018

Verified traveler

Nice hotel, lake front, excellent staff

The hotel is lake front, at around 3 km from town on a main road is not a friendly walk but car services and taxis are easily available and very affordable. The room was spacious but had no air conditioning as temps on this area are cooler. The staff was very nice and customer service oriented. There is an office that sells organized tours and visits. We were able to see a lot around. The tours were well organized and reasonably price. Many people rent cars at the airport so to have more flexibility. The town is nice with good local shopping and eating places. Fall is considered low season so we missed the waves of people that come during winter for skiing and winter sports. We stayed 5 days and really enjoyed it. Just remember is the South Hemisphere so Seasons are opposite (winter is June-August).

10/10

Exceptional

06 May 2018

Alex

Terrific room and vacation experience! Enjoyed the in-room hot tub and nice breakfast. Good pool. Need to rent a car if you're planning to explore from this location. Tour concierge helpful in the hotel. Excellent view of Lago Nahuel Huapi.

10/10

Exceptional

11 Apr 2018

Verified traveler

Great hotel, highly recommended.

The hotel was clean, spacious rooms, amazing view and friendly staff.

10/10

Exceptional

02 Apr 2018

Verified traveler

Amazing location

The hotel is very close to Bariloche (you should rent a car). The rooms are big and very well equipped. Breakfast is good. The staff is very helpful and friendly.

10/10

Exceptional

01 Apr 2018

Verified traveler

Easy check in, help with luggage to room.
Restaurant was great!
Found chunk of hair in shower, tub was dirty

Heated floors where amazing!
Comfy beds
Fridge full of goodies

4/10

Poor

29 Mar 2018

Verified traveler

bad customer service

We are enjoying our honeymoon reason why we found this hotel a good option. However, upon arrival the room was standard, we did not perform any \"update\" despite indicating the importance of our trip. On the second day we had to check again to see if they could perform an \"update\" and the reception lady continued saying \"they did not have rooms available, that if they had not made the change it was because they were still unavailable\". On the other hand in the hotel restaurant the first day the salonera did not want to attend us, on the second day she did not let us sit in the place we wanted and her treatment was very impolite. We were very disappointed in our stay at this hotel

10/10

Exceptional

27 Feb 2018

Verified traveler

Relaxing.

Stayed in a Junior Suite which was spacious with a nice view of the lake. However it was irritating to have the upstairs and next door Jacuzzis both being used at 10:30pm - my room vibrated so much it felt like I was in a rocket about to launch into space! Bring earplugs in case you have inconsiderate guests during your stay. The hotel is a bit out of town (that's a good thing!) and there are bus stops right out the front going in either direction. Breakfast was good by Argentine standards. A nice place to stay for a few days.

10/10

Exceptional

08 Feb 2018

Helen

Very good check in. Spacious room.

Partner

10/10

Exceptional

30 Jan 2018

Davi

Very nice hotel, it is worthwhile itself for a nice trip to Bariloche.

8/10

Excellent

06 Jan 2018

Verified traveler

Nice hotel not too far from town.

Because it was New Years Eve and Day when we stayed it was hard to get access to the public bus card. It would be helpful if the hotel kept them on hand. Very nice breakfast buffet. We had dinner one night at the hotel and it was just ok for the price. Very nice rooms however with a hot tub overlooking the lake!

6/10

Pleasant

04 Jan 2018

Sean

Good Location, value for money very disappointing

The primary issue we had is that the hotel is significantly overpriced for what it offered. The first issue was that the booking confirmation advised that there was a 24hour airport shuttle, which is not true, you have to find your own way. The rooms were very basic, they were large but lacked furniture and character, the web site says its a modern hotel but I think it was a convenient \"name\" for \"old and lack of\". The bedding seemed like it had been is use for years (old blankets etc). If the hotel was 50% of the price, it would be appropriate. On the positive side they have a nice dining area for drinks and relaxing. Lastly they made us pay up front saying the rooms are disconnected from the hotel and we could leave without paying. Given they had just processed a security deposit in excess of the room cost, it felt less than premium.

Family