Name: Alma del Lago Suites & Spa
Address: Av Bustillo km 1149, San Carlos De Bariloche, 8400, AR

10/10

Exceptional

16 Jun 2026

jose luis

Lindo el paisaje y el clima

Family

10/10

Exceptional

14 Jun 2026

Gonzalo

Muy atentos. Excelente atención. Las habitaciones muy bien.

Partner

10/10

Exceptional

26 May 2026

ISANDER

Excelent Location and great services !!!

Partner

10/10

Exceptional

25 Apr 2026

Giuseppe

Breakfast menu was assorted and wirh good quality food. Staff was attentive and courteous.

6/10

Pleasant

09 Apr 2026

David

A great view of the lake but apart from that, the hotel disappointed. The food was basic and the coffee at breakfast was terrible and totally undrinkable. The staff were not particularly friendly and the hotel felt very corporate and with an atmosphere. We were given a twin room despite booking a double and were then moved to a smaller room when we asked to change for a room with one bed.

Family_with_children

10/10

Exceptional

19 Mar 2026

Susan

My sons & I had a wonderful stay for 3nts/4days. The staff were friendly, polite and respectful. The location was perfect - close to downtown shopping and within driving distance to many attractions and points of interest. The resort was clean with stunning views of Lake Nahuel Huapi and the mountains. The staff were always happy to help in any way possible way. Would definitely return. Thank you for a lovely stay.

8/10

Excellent

27 Feb 2026

Derek

Clean room. Great view. Nice facility. Note that the rooms do not have air conditioning. Yes, you can open the windows to cool the room at night, but the windows do not have screens. Hence, mosquitos come in. Rooms should have screens. Breakfast was OK, not stellar.

Partner

10/10

Exceptional

23 Feb 2026

Susie

Beautiful room overlooking the lake. Helpful staff and great food!
Excellent massage!

Partner

8/10

Excellent

30 Jan 2026

Jose

Big room with an exceptional shower. Good breakfast. Beautiful views from the balcony.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Maria Isabel

Very nice hotel with rooms with views to the lake. Great breakfast, pool and spa.

Leisure Partner

8/10

Excellent

18 Jan 2026

Alex

Beautiful grounds but dated room and bad oool

8/10

Excellent

10 Jan 2026

Lucien

Great view

Leisure Partner

6/10

Pleasant

06 Jan 2026

Federico

Sauna wasn’t available , they set it up at 40 degrees. So non operational to save electricity
Room facing the street, a bit noisy
Tap water at breakfast, not to the standard of a 5 stars
Hotel is 4 stars tops, not 5
Nice view of the lake

Leisure Self

10/10

Exceptional

05 Jan 2026

Arpi

Great location. Nice rooms with a view. Clean, great service. Restaurant on first floor very pretty.

2/10

Poor

03 Jan 2026

David

Very disappointed as I booked a five star hotel and this fell well below that standard.

6/10

Pleasant

30 Dec 2025

Cristina

The property is pretty and has a nice view from the back. I was disappointed with the fact that I booked at a higher cost a higher category of a room, but I have no balcony no terrace and I have the view of the gym stairs. I asked to be moved, but there was no other availability And there was only one of the room, but that also had a poor view. If I would’ve gotten one of the smaller rooms, I would’ve had a balcony which I found strange. I also found a very inconvenient that the Wi-Fi was very poor so it was very difficult to communicate. Also, when I would communicate with the Concierge via WhatsApp, it was very difficult to get direct help. I was always receiving numbers to other services which I had to call myself which defeats the purpose of having a concierge. Good at bar and drinks were good. Gym is good. Free breakfast is also a positive.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Jonathan

Great Location, superb views and a really lovely room

8/10

Excellent

24 Dec 2025

Sindy

Really good position walkable into town centre. Would have been 5 stars if the staff had a better approach when we arrived early and we jobsworth about not allowing us into our room until exactly 3pm… their attitude could have been a lot better

Leisure Partner

6/10

Pleasant

11 Dec 2025

Justin

Not really a 5 star. Rooms are dated. Staff was kind of stuffy, check in was rigid. Restaurant was ok - breakfast was great. Right on the main road. Killer views. Prob just slightly not worth the price.

Leisure Friends

10/10

Exceptional

07 Dec 2025

angel

Outstanding

Leisure Partner

10/10

Exceptional

29 Nov 2025

Viviana

The staff were very helpful and friendly. The views of the hotel to the lake were stunning.

Partner

10/10

Exceptional

15 Nov 2025

Hilary

Wonderful place! Clean, quiet, beautiful views, excellent food and drinks at the resto and bar!

Leisure Friends

10/10

Exceptional

15 Nov 2025

Avery

Beautiful hotel! Rooms were nice and clean and very comfortable. The customer service was great. Loved the pool! We had dinner at the resto one night and it was fab. Only thing I’d suggest is asking for a room that doesn’t adjoin to another because you can hear everything next door.

10/10

Exceptional

05 Nov 2025

Blanca

El personal y todo estuvo excelente

10/10

Exceptional

27 Oct 2025

Linda

Lovely hotel in great location. Recepton staff very good. Breakfast staff chatted amonst themselves all morning. Spa area is really poorly designed. Walk through the pool area and downstairs with dirty shoes to a tiny \"changing room\" which is a few showers and toilets with a stool outside. And door opens directly on to reception area so no privacy for changing. Swimmers also drip down the stairs so an accident waiting to happen!! Some gym equipment broken. And the gym and pool don't open until 11am!!!!! Why? Not supervised so just open before breakfast!

Partner

10/10

Exceptional

11 Oct 2025

Anthony

This hotel is splendid and in very good condition, the situation of the hotel is magnificent. The food, breakfast and one dinner were ok, but there are good dining options close at hand. Staff very helpful.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Sarah

Amazing stay and views. Great location near downtown but not right in the heart of it so you have some quietness and tranquility. Spa is great as well. Would recommend!

Leisure Family

10/10

Exceptional

03 Aug 2025

DIEGO

Nice location and views. Good service

Leisure Family

10/10

Exceptional

22 Apr 2025

Andrew

lives up to its name

well-designed property with magnificent lake views. breakfast buffet is high-quality. pool, mini-gym, lounges are several enjoyable options. overall, a good value and a high-end feel

Partner

10/10

Exceptional

01 Mar 2025

Robert

Very modern hotel. Beautiful views of the Lake and it is at edge of the Lake Nahuel Huapi. Absolutely Beautiful!
The employees are very attentive and smiles in their faces.
Breakfast is excellent. Lots of pastries at the Argentinian style, beside fruits and cold cuts.

Leisure Partner

8/10

Excellent

28 Jan 2025

marcos

Nice hotel with remarkable view

Leisure Family

10/10

Exceptional

12 Jan 2025

Jacqueline

Great stay!

We had a great stat at Alma! The friendly service at the front desk and upstairs at the restaurant was especially nice. Its summer, and we are used to US air conditioning, so the staff was kind enough to bring us a fan to help us sleep at night. Breakfast was very nice, room was clean, bed comfortable. The views from the balcony were simply amazing!

Partner

10/10

Exceptional

21 Dec 2024

Nathan

Great location, quiet, friendly staff, best views, clean, nice pool and comfy beds

Leisure Partner

4/10

Poor

09 Dec 2024

Antonio

I’ve ask for the benefit of the upgrade and they told me they don’t have rooms for upgrade. I ask to pay for an upgrade they give me a smaller room and I have to pay for it staff not friendly or helpful

Leisure Partner

8/10

Excellent

26 Nov 2024

Jose

No a/c

Leisure Family

8/10

Excellent

15 Nov 2024

Nelson

I had a room aiming to the street and was too much light and noisy.

Leisure Family

10/10

Exceptional

29 Oct 2024

Idalina

alma del lago suites and spa is the best and beautiful view on every so i highly recommend the hotel . thank you for a lovely stay.

Leisure Family

2/10

Poor

16 Oct 2024

Eli

Extremely noisy--you can not sleep

Stay away if you want to sleep.
Rude and horrible service.
I booked standard room and the room face to a very busy road (you can look on map) the Nois can not let you to sleep at all!.
On top of that there was nois from wall of water.
No power outlet by the bed.
You can charge your phone in shower.
After a few hours I ask to replace room then the ride guy from reception offer me with an extra 40,000 ars to an upgrade to lake view.
The price for this room in expidia was 20,000 more then a standard room.
And that was at 00:30. Then we got a new room at level - 1 and still was very noisy. And bed can fit to 12 year old kid l.
Please do your self a huge favor and look for a better one.

Partner

10/10

Exceptional

07 Oct 2024

Jiang

A great view of the lake, which we enjoyed very much. The hotel room is big and the bed was comfortable.

Leisure Family

10/10

Exceptional

19 Jul 2024

Ruth

Beautiful setting with nice staff

10/10

Exceptional

12 Jun 2024

Anabella

We enjoyed our stay here! Beautiful

Leisure Family

8/10

Excellent

30 May 2024

Genesis

The rooms facing the street are not sound proof? It is really noisy, plus there was some construction being done in front of the hotel.

Leisure Family

10/10

Exceptional

24 May 2024

Stephanie

Great hotel, beautiful in door pool, breathtaking views! Less than a ten minute walk to downtown Bariloche. Highly recommend

Leisure Partner

10/10

Exceptional

19 May 2024

Maria

Excellent choice
Wonderful hotel

10/10

Exceptional

30 Apr 2024

Carol

Highly recommended . I stayed in a jr suit and the room was clean, comfortable andview was fantastic.

Leisure Partner

2/10

Poor

24 Apr 2024

Don

Thinks it’s a top hotel.

Reserved two nights. Weather forced us to leave after one. Youngster at front counter said “no refunds, it’s in the contract.” I explained I didn’t want a refund, I wanted a room credit for when we planned to return in two weeks.

“Nope. Call this number, maybe they’ll think about that.”

Our flight got canceled, so we used the second night as originally planned. But, I don’t stay where policies are abusive.

Business_and_leisure Family

10/10

Exceptional

05 Apr 2024

roberto

Nice views of the lake. Walkable

Leisure Partner

10/10

Exceptional

27 Mar 2024

william

This is a nice property walkable to town with great views of the lake. Nice breakfast. Helpful staff. If you don’t want to go all the way out to llao llao this is your place.

Leisure Partner

8/10

Excellent

23 Mar 2024

Arlin

Its a quite stunning view hotel, will not rated as 5 stars, but is a very nice hotel, walkable from city center. Not very good internet conection. But overall very nice

Leisure Friends

8/10

Excellent

08 Mar 2024

Sardha

Walked to city center. Dinner menu was limited.
Front desk was great. Dining room personnel were very attentive. Mateo was super pleasant.

Leisure Family

10/10

Exceptional

02 Feb 2024

Christopher

Very friendly, helpful staff.

Leisure Partner

10/10

Exceptional

01 Feb 2024

Tommy

The view is incredible, wouldnt recommend a room thats on the road though, lots of noise due to traffic

Leisure Friends

6/10

Pleasant

18 Jan 2024

camilo

Staff are very nice but this hotel needs work. The rooms are set up with the bare minimum. A couple of times I had to ask for toilet paper and towels. Hotel was very nice views but decor needs upgrade. WiFi is very patchy

Leisure Family

6/10

Pleasant

07 Jan 2024

Enkeleda

I am not happy about the tremendous noise!!! My room was in front of the elevator, next to the lobby. I couldn’t close my eyes at night from loudness!!!

Business_and_leisure

10/10

Exceptional

26 Dec 2023

BELA

We arrived early at the property, they accommodated us and were able to check in 4-5 hours early at our request.

Leisure Partner

4/10

Poor

10 Nov 2023

GONZALEZ CARBALLO

Mala experiencia

Mala experiencia, habitación muy chica ,calurosa , empleados arrogantes y de cuarta , ídem a comentarios de otros viajeros , no es 5 estrellas, no lo recomiendo y no volvería .
Deberían capacitarse para brindar un servicio 5 estrellas .

Friends_and_family Family

8/10

Excellent

10 Oct 2023

Carlos

The staff needs to improve on friendliness and being nice a the front desk. Breakfast was good. The location is great and convenient.

Leisure Partner

10/10

Exceptional

19 Jan 2023

Ezequiel

Great experience and dedication from all team

Leisure Partner

4/10

Poor

27 Mar 2022

Kevin

No air condition could cause some comfort issues. Since it’s hot and stuffy, you can either open your window or use a portable fan that is provided in the room. The fan is noisy, which would make sense. However, opening the window (if your room faces the street) just invites even more noise into your room.

The staff don’t appear to be very friendly, particularly the front desk staff. Very monotone, very unwelcoming.

But the rooms are clean… so that’s good.

Business

6/10

Pleasant

19 Mar 2020

Robert

There is not A/C in this Hotel, and the windows do not have a insect screen in case you want to cool the room down by opening the window. It was a poor choice they made to not include an A/C unit per room in case some passengers required it.

Leisure Family

10/10

Exceptional

05 Mar 2020

Verified traveler

Great location on lake with beautiful views. Nice facilities. Very friendly staff. Decent breakfast buffet.

Leisure Friends

10/10

Exceptional

01 Feb 2020

Alexander

Great hotel a short walk from town

Great hotel a short walk from the town centre. Pool and spa are great and service was really good. Reception on hand to help organise trips and car rental

Partner

8/10

Excellent

19 Jan 2020

Verified traveler

Fantastic location, the best views of the mountai and lake in Bariloche plus great bar and breakfast

Leisure Family

10/10

Exceptional

09 Jan 2020

Saskia

gorgeous views!

Overall, a fabulous hotel with the most amazing views of the lake. We really enjoyed our stay, and the cocktails at the bar were amazing, although they did run out of tequila on the second night, but this seemed to be common in the town. The rooms do not have air conditioning, but if you like to fall asleep to the sound of crashing waves like we do, then leave the window open overnight.
Staff were friendly, although when we were checking out and questioned a charge on the bill, we couldn’t get a straight answer as to what it was for. We stated we refused to pay it unless they could tell us what it was, so they eventually removed it from the bill (somewhat reluctantly). You do need to pay the eco tax in cash though, that is legit. Enjoyed our stay though and would stay again!

Partner

6/10

Pleasant

05 Jan 2020

John

Too.hot

Hotel lets itself down by no heat control. I struggled to sleep both nights due to.the heat in room which spolit the overall stay

Friends_and_family Family

10/10

Exceptional

31 Dec 2019

Gopa

Excellent hotel!

Love the hotel. View is excellent!!

Partner

10/10

Exceptional

28 Dec 2019

Verified traveler

Great views worth every penny , will recommend and stay again

Leisure

8/10

Excellent

23 Dec 2019

DA

día de descanso

Muy buen hotel sobre el lago.

Self

8/10

Excellent

25 Nov 2019

Paulo

Location with great view, and excellent Bar.

Rooms are small for a Junior suite and breakfasts is limited

Leisure Friends

6/10

Pleasant

02 Nov 2019

Chrisbaez

The best thing this hotel has is the view, at arrival i informed the staff that expedia had sent me a mail where I was to get late check in and a discount on hotel restaurant charges. Not only did they not have any information about this but ask me to produce this e mail. I had erased the email but after much looking found it in my reservation at the expedia website. They acknowledge it but called us on the day of check out to ask if we really needed the late check out! We had already told them our flight was late and we could use the extra two hours.
It is a nice hotel but there are many others around. Bariloche is beautiful and a must see.

Leisure Partner

8/10

Excellent

31 Oct 2019

Verified traveler

Very well layout of the hotel. Glass walls expose the wonderful views of the lake and the mountains with their snow covered tops. Great location within walking distance to Bariloche downtown.

Leisure Family

10/10

Exceptional

10 Jul 2019

Verified traveler

Everything was extremely good. The check in process was fast and the restaurant is superb.

Leisure Family

8/10

Excellent

12 Mar 2019

Carol

The views were wonderful. We had a room with the lake view and it was the best thing about our stay and the property

Leisure Family

10/10

Exceptional

04 Dec 2018

Verified traveler

Beautiful room with fabulous view of the lake after we upgraded for more money.
Nice swimming pool.
Very nice hotel.

10/10

Exceptional

21 Nov 2018

Verified traveler

We could not fault this hotel. The location was good, only a 10 minute walk into town and the views of the lake were brilliant. Every interaction with staff was great, super helpful and friendly.

Friends

8/10

Excellent

28 Oct 2018

Ali Raza

8/10

The views are amazing, bit far from local areas. You've to walk for a while like 10mins. The staff and the facilities were great and the breakfast was okay. Though limited parking space but they accommodated us during the duration which was nice.
Overall it was a nice place.

Friends

8/10

Excellent

16 Feb 2018

Verified traveler

Wonderful situation overlooking lake.

Stunning view if you have Lakefront room. Longish walk to town centre though

8/10

Excellent

12 Feb 2018

Verified traveler

Great experience

Hotel and staff were amazing. Woud definitely stay here again. Location is perfect!

10/10

Exceptional

02 Jan 2018

Verified traveler

Beautiful Location on the water

This was a great hotel and I only wish I could have stayed longer. The rooms were quaint but very comfortable. The view outside the window was beautiful. The staff was friendly and the breakfast was good. It is in such a beautiful location!

8/10

Excellent

19 Oct 2017

Antonio

Nice stay at Bariloche

Nice hotel. If you are plannng to stay make sure you ask for the lake view. The rooms looking to the street can be noisy

Partner

10/10

Exceptional

21 Aug 2017

alon

Amazing location in Bariloche . 5 minutes to the center and right on the lake . Excellent service, unbeatable views of the mountains and the chance to experience unforgettable sunrises - all from your room!

Family

10/10

Exceptional

03 May 2017

B Wizz

Weekend break from Montevideo

Lovely hotel with great views over the lake. Staff were fantastic and helpful

8/10

Excellent

26 Feb 2017

Alfred

A very enjoyable stay!

The location of the hotel is very good, the staff was excellent! They were friendly, helpful, and professional. They would out of their way to try to please. The one disappointment for us that visited during their Summer time in mid-February was that they did not have air conditioning in their beautiful rooms! We realize that their summer days are a lot less than their Winter and Fall days, however, the temperatures were rather warm, so had to request stand up fans.

Family

10/10

Exceptional

18 Oct 2016

mark

too short

6/10

Pleasant

28 Mar 2016

jpatrick

Untrained staff I beautiful property

Ideal setting on the lake. Beautiful rooms and public areas. Couldn't get front desk staff attention, not a greeting nor ask if food is ok by dining staff. Staff are not trained. Too bad.

8/10

Excellent

04 Mar 2016

Albert

great views

small rooms but great views.
No air conditioning but one can open window for fresh air.

Partner

6/10

Pleasant

21 Jan 2016

David

Overpriced and terrible staff

This is my second review as my first expedia review was rejected because I called out a specific staff member for their terrible service and attitude. Basically the front desk staff are awful, unhelpful, and were even insulting. The included breakfast is plentiful but bad. Convenient walking distance to the center of Bariloche without having to be in the city center.

2/10

Poor

04 Jan 2016

Verified traveler

NOT a Four or Five Star Hotel

This hotel is NOT a four or five star hotel.
At our arrival, there was no one to help us carry our luggage. There is no air conditioning units! Water flow at showers is unpredictable - goes from cold stream to steaming hot in a flash! All service personnel is mediocre, not the greatest customer service. Construction site next door, too noisy.
According to their unannounced policy there are no ironing boards available nor irons. Everything is considered \"extra\"; we called room service and requested a wine opener and we were informed that opening a bottle of wine in our room will cause \"an extra charge\" even if we were not going to use any public area at the hotel! we requested a plate to use at our room...guess what... that too is considered \"an extra\" their policy is to get as much extra money as possible.

8/10

Excellent

29 Dec 2015

Verified traveler

Could have been great..

While the facilities are nice, the location walking distance to town, the staff are not trying to make our stay special. We booked a suite with two double beds and payed more than double a standard room. The space is basically a typical double room with a lake view. It was my husband, myself and our adult son. We arrived at 12:30am with a delayed flight.We were told we had to pay $70 extra for him to stay in our room. We told the front desk that we would book a second room for the next two nights. The desk staff told us he would waive the extra fee for one night but would charge us the next two nights. We booked another room. When we checked out, we were charged $140 extra for the first night even though we were told it would be waived. It took a decently strong response to not pay even after we explained that it was waived and we booked anoth room for two nights. More than anything, the attitude was to Nickel and dime us and not make us feel welcome. Oh well. The surrounding area of Bariloche is gorgeous . There are a lot of options out side the city that make more sense as long as one rents a car. Alma's facilities are nice but we left with a bad taste in our mouths.

8/10

Excellent

18 Dec 2015

Jeff

Nice location close town.

This is an excellent hotel choice if you prefer to be located outside of Bariloche city but close enough to walk to nice restaurants. Nice hotel with great views of the lake. Me gusta mucho.

10/10

Exceptional

15 Nov 2015

Sharon

Magnificent setting with awesome views. Definitely must get a lake view room.
Buffet breakfast was good and service in the dining room was also good. However, front desk service should improve taking into account the star rating of this hotel.

Partner

10/10

Exceptional

06 Oct 2015

Verified traveler

Great place.

Beautiful Hotel. Definitely recommended....................................

10/10

Exceptional

20 Sep 2015

alberto

very good hotel

very pleasant experience
5 stars service
kind and helpful staff
amazing spa
awesome view
well located

10/10

Exceptional

24 Mar 2015

hotdoc

Magnificent Place to stay

This is a well thought out hotel, right on a lake which provides a stunning view of the water and mountains. The staff is attentive, the facilities modern, and the breakfast options are ample. The staff is happy to help arrange tours of the local area, and arrange transportation.

10/10

Exceptional

20 Jan 2015

Verified traveler

GREAT HOTEL!!!

Everything was terrific. Great property, beautiful views, clean - clean - clean, terrific breakfast, wonderful staff, great pool and work-out room (but your work-out should be in the mountains of Patagonia), walking distance of Center of Bariloche. It was a very comfortable and enjoyable. If you are thinking of staying here - DO IT!!!
Did not eat dinner in the dining room - no comment on that aspect.

10/10

Exceptional

30 Dec 2014

Verified traveler

Terrific option in Patagonia

Excellent hotel. Great view of lake. As for lake front room. Food was excellent at hotel. Never ate in town

10/10

Exceptional

28 Dec 2014

Jordan

Amazing place with a fantastic view and accommodations.

10/10

Exceptional

28 Sep 2014

Carole

Outstanding

We traveled for the past 3 weeks from South America to Mexico then to Europe! This was by far the best hotel we stay at. It was up scaled, the finishes were great, the staff was amazing and the view was incredible. We will definetely be back to stay with you in Bariloche. Top pick!

8/10

Excellent

17 May 2014

Verified traveler

Good hotel but not that close to the center

Very good hotel. Nice, clean and quit. most of the stuff was really nice and helpful exept two guys at the reception that where not nice and patients at all. We stayed there 7 nights. The lake side is quit and beautiful but the other side is close to the main road. some of the room have door between them and you will hear everything from the other room, thats why I gave only 4 stars of room comfort. Generaly good hotel in sane price.

10/10

Exceptional

14 Apr 2014

Christian

Near the city and restaurants ... Beautiful view .

Very good experience , good breakfast , bad wi fi signal , but it was a great experience ... In my opinion one of the top 5 hotels in town ... THe bar and restaurants have a nice food . The hotewl should have a 24hr room service .