Name: WoodSpring Suites Austin North I-35
Address: 11105 N Interstate 35 Frontage Rd, Austin, 78753, US

2/10

Poor

22 Jul 2026

Lee

Didn’t get my room and still charged me

2/10

Poor

18 Jun 2026

saniyah

Me and m6 bf stayed and had mold in our bathroom

Partner

6/10

Pleasant

12 Jun 2026

Edward

The elevator didn't work. I had a climb stairs to the third floor which hurt my knees. now they're charging a $100 for deposit. I've stayed there before, and I never was charged that befor and the guy said that they started doing that three weeks before.I started staying there that night.I will not be back though

Self

8/10

Excellent

02 Jun 2026

Oliver

Just one night, but it was great! Try to get a room opposite the freeway, if possible, though even the \"louder traffic\" side wasn't that bad. Heavy construction along the freeway made access something of a challenge.

Self

6/10

Pleasant

24 May 2026

Lee

The stay overall was decent it meant expectations The only thing is is that they don't have curtains over the blinds so I had to use what I brought with me as curtains and within an hour of me leaving when I called back to let them know that I left my material over the blinds that already threw away my stuff. I wish that they had something in place to where at least given the guests 24 hours or even a half a day time to be able to realize they may be left something behind that was valuable to them. also the rain leak through the window seal or the window unit and soaked up my car seat covers and they said that that wouldn't be covered so I didn't make a fuss about it it's just that even with them getting the maintenance guys to fix it to where it doesn't pull up like a bucket of water was dumped on the floor that they would have at least compensated me for my seat covers that I showed them and took pictures of thank you

4/10

Poor

21 May 2026

noureddine

the worst internet in town , down most the time and extremely slow when working

10/10

Exceptional

20 May 2026

NICOLE

Clean

Self

8/10

Excellent

20 May 2026

Lee

you get what you pay for for the price it was a very good deal

8/10

Excellent

20 May 2026

NICOLE

I would stay there again compared to the other place. Staff was the best!

Friends

10/10

Exceptional

15 May 2026

Jeffrey

It was easy to check in and the linens were clean.

4/10

Poor

11 May 2026

Trina

the electricity went out but came back on, but I was without tv and wifi for 2 days and when I asked the front desk staff about it he had a attitude and told me he doesn't know what to tell me I will have to wait until the morning shift comes in and see if they can fix it. I wasn't offered a partial refund or discount on my next stay, wasn't even given an apology

Self

2/10

Poor

06 May 2026

Keith

Roaches everywhere. A/c units broken, people fighting and breaking into vehicles. Staff unprofessional and rude.

Self

2/10

Poor

18 Apr 2026

Arun

Cheap motel. Non smoking room that we asked for smelled of weed and smoke. Poor customer service. When told the front desk he said ok. Do not stay here!! Dirty hotel!

Family_with_children

2/10

Poor

11 Apr 2026

Magdalena

The room was dirty there was no toilet paper had to go ask.. They didn’t give me the internet password I called and the lady just told me you need a code had to go downstairs to front desk to get it… She didn’t answer my call

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Nina

there only 2 best staff do there job and help people out they are nice people Jennifer and Tanya are 2 best hard worker they do there job yes I will come back to this hotel only if Jennifer and Tanya are working here

Self

10/10

Exceptional

20 Mar 2026

Sean richard

All needs met

Self

4/10

Poor

07 Mar 2026

Yahaira

Pictures are deceiving… the hotel smells kind of funky. Felt sketchy the hotel. The TV remote didn’t work it’s weird the remote doesn’t use battery it’s like charging cord so our TV didn’t work. The front lady was super nice & helpful she gave us another remote but it didn’t work. The rooms get cold hell of fast but the blankets were not it.. their so thin we were still freezing made me wish i brought my own blanket. The room smellled like someone was smoking.. it was kind of cool it has a stove in the room fridge.. but honestly it gave ghetto vibes. I will not be returning here. I only liked the staff I give them 5 stars. Everything else mhmmm not so much..

Partner

10/10

Exceptional

19 Jan 2026

JOSE

Everything was great.

10/10

Exceptional

07 Dec 2025

CB

Friendly staff and clean rooms

Business Self

2/10

Poor

10 Nov 2025

Zaurez

The door was off the hinges and I constantly had to compaknt aboutit. It disnt get fixed. Or i wasnt given another room.

8/10

Excellent

24 Oct 2025

Gilbert

Nice stay

Business Self

8/10

Excellent

24 Oct 2025

Miranda

Rooms very clean. Some maintenance needs to be done but love that there isn’t carpet. The staff was kind and I appreciated the morning recommendation on breakfast but needs to recognize that when people come in that doesn’t mean carry on conversations. We are guests coming into your home for the first time and we aren’t really being engaged with entirely. I understand there was a shift change and some explanations needed to occur but just acknowledge the people in front of you. Etiquette has been lost in the hospitality industry. Plus someone was always hanging out at the front and the laundry door was wide open. Guests don’t need to see the behind the scenes. Parking was fine and room was comfortably cold. All and all it was a fine time for a one night stay considering pricing and booked everywhere else.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Ashley

Clean room

Leisure Family

2/10

Poor

05 Oct 2025

Gangasani

It was dirty. My barefeet got full of dirt from walking barefeet on floor. I wiped urine from floor of bathroom from previous occupant. Smelled of mildew and vape, invlufing hallways. Dogs barking all night. Walls are thin and heard TV's and other guests coming and going all night. Hotel is located along a highway and car noises were very loud. Will never stay here again.

Business_and_leisure Self

2/10

Poor

07 Sep 2025

Ramzi

Jennifer and Marquise are the best

Business Self

2/10

Poor

31 Aug 2025

Tony

Booked a room that was available per the app for wheel chair accessibility. Get there and its not avail. They actually had no rooms avail. Took my money.

Leisure Partner

2/10

Poor

18 Aug 2025

Robert

Overbooked. My reservation not honored

I booked two rooms. They decided to overbook and give those rooms to others.

2/10

Poor

02 Aug 2025

Verified traveler

Horrible hotel

Smelled of marijuana very lazy employees..mildew umder sink of my room mold smell in my room as well

Business

10/10

Exceptional

27 Jul 2025

Raul

Quite, ac blew really cold great sleep
Parking was fine light around the whole hotel

Business Self

10/10

Exceptional

13 Jul 2025

Raul

Stayed for the night it was comfortable and safe will be staying again when coming into town

Business Self

10/10

Exceptional

12 Jul 2025

Jose Angel

clean quiet

10/10

Exceptional

27 Jun 2025

Edward

It was okay but I had no problems with the place

Business_and_leisure Self

2/10

Poor

02 Jun 2025

Kaci

I booked a queen bed and had a double. The floors are hardwood and were gross and left my feet dirty.
Overall the room was not very clean & the bed was horrible. There was only two floppy pillows on the bed and the sheets/comforter were thin.
They wouldn't let me check in because I'm not 21 even though I called to check to confirm that the check in age was 18 and it says on their website & on the confirmation email for the hotel that the check in age is 18.
I asked for extra towels and was told the would send some to my room. (Never happened)
After going down there again for the towels I had to wait 10 minutes for towels. Finally left without the towels and came back later. Front desk lady made me go bring my towels down in order to get new ones.

Leisure Partner

4/10

Poor

06 Apr 2025

Paola

Give the girls a raise.

I arrived at 9pm
I called to say I was going to arrive at 9pm.
I reserved a 2 bed room.
Also I had reserved the “pay at the property” option.
When I arrived, the hotel was overbooked.
They did not have a 2 bed available. And I had already been charged for the room, before I even showed up. I paid a 2 bed rate and that’s not what I got.
The poor front desk clerk was asking her manager Paula for help, and Paula was not helpful. She was asked to clock out and go clean my room. Because the cleaning service had not done so that morning. Props to the front desks girls at that property. They deserve a raise.

Partner

10/10

Exceptional

31 Mar 2025

feke

Clean

Business_and_leisure Family

6/10

Pleasant

22 Feb 2025

MICHELLE

Office opens at odd hours. Can not het anyone at front desk to answer the phone.

2/10

Poor

18 Feb 2025

Wilmer

No me dieron mis habitaciones..se tomaron el cobro y costo para que reenvolsaran el dinero

10/10

Exceptional

13 Jan 2025

Cornelious

Satisfied customer

Love it.

Friends_and_family Friends

2/10

Poor

28 Dec 2024

Porsche

Housekeeper

Room was not clean

Business

10/10

Exceptional

21 Dec 2024

Nicole

So great

10/10

Exceptional

04 Dec 2024

Ayman

It is good

2/10

Poor

02 Dec 2024

Lacy

Stay away unsafe

Horrible customer service. Dirty unsafe area. Also charged my card for services not received. BEWARE

Self

8/10

Excellent

27 Oct 2024

Barrow

Overall ok just in not a very good part of town

Leisure Family

2/10

Poor

21 Oct 2024

Alexander

Room smelled weird when we walked in, stains on the pillow case. We also found a roach and little tiny bugs on the towels.

Went to front desk for to ask for a new room and they said no and went back to talking on their cell phone.

Leisure Family_with_children

2/10

Poor

20 Oct 2024

Kristal

Nasty

Hotel sheets and towels were dirty.the shelfs and under and on the bed frame was filthy and the room smelled like smoke

Business

10/10

Exceptional

30 Sep 2024

Marcus

Quite place, easy to find and theres quick bites all around. The staff was very nice and helpful and the room were so clean it was amazing to stay there.

Leisure Family

2/10

Poor

29 Sep 2024

Brittany M

I was never able to check in and had to get a new hotel.

Business Self

10/10

Exceptional

26 Sep 2024

Mr. Tubbs

I left my laptop there and they were cool enough to hold it for me I'm about to go get in a little bit thank you

Friends_and_family Family

2/10

Poor

22 Sep 2024

Verified traveler

No towels at all in the hotel at all. Had to walk a round and wait an hour for someone to let me in to check in due to renovation

Friends_and_family Family

2/10

Poor

08 Sep 2024

Leonard

Ok

2/10

Poor

03 Sep 2024

William

I didn't get blankets or pillows there was no shower curtain or soap and the smoke alarm went off in the middle of the night and so I disconnected it and wound up getting kicked out of the room man by three cops I did double back on my stroke however

Business

2/10

Poor

09 Aug 2024

Toby

Do not stay here!

The only thing good about this property is the customer service. The front desk was very polite and Fast getting me my room. Now the bad. The towels had stains on them. They allow Dogs in the rooms and they bark nonstop and they do not care. The property is very loud is located next to the highway. You’re gonna hear loud vehicles and ambulances and police activity all night long. You are also going to hear doors opening and closing all night because everybody that stays there is an addict. I would not stay here if I was female or had children. The area is not nice at all. I paid for two nights and left after night one. Will not be back.

Business

6/10

Pleasant

15 Jul 2024

Ericnisha

Not the best

The only issues I had while staying there was the hallways had a bad smell. My room bathroom door was hanging off the hinges, I didn’t have any water in my kitchen sink, I didn’t have any small towels to use in the bathroom(glad I brought my own towels). The front desk people would disappear for a long time and you will be waiting for them to come back, they also was cool with some of the people that was staying there, I seen them hanging outside with them instead of helping people when they need them at the front.

The worst part was it was people sleeping outside the front of the hotel by the door all hours of the day and I would see people waiting or taken other people key cards when they check out off the front desk so they could get in so I believe people was at the hotel who didn’t stay there.

Self

2/10

Poor

10 Jun 2024

Joseph

Crap

8/10

Excellent

08 Jun 2024

Gustavo

first time experience

l stayed 2 nights, staff was friendly . room was clean and had appliances in good working condition.
Even tho there is a sign with the non smoking policy the main hall smells like cigarrete/pot.
Overall and for the price l was pleased with my staying

Friends_and_family Friends

8/10

Excellent

01 Jun 2024

David

Pretty good value for a no frills hotel.
I had an odd numbered room which faces the highway so there was quite a lot of road noise all night long. Room was clean and everything was in good working order.

Leisure Self

2/10

Poor

12 May 2024

EmmaLee

Definitely the worst hotel I have ever been in. The room was absolutely disgusting, reeked of cigarette smoke, and looked like it hadn’t been cleaned in forever. The light fixtures in the room were ripped out of the ceiling, there was mold on the ceiling, we didn’t even have towels in the room and the front desk said they didn’t have any, and was overall an awful experience. Wouldn’t recommend this property to my worst enemy.

Leisure Partner

4/10

Poor

10 Apr 2024

Jolaiya

Non

2/10

Poor

09 Apr 2024

Rony

Terrible. If you book through Expedia they upcharge you when you get there. We were sleeping and found a small roach crawling over us. Green stains on the bedsheets. Please go anywhere else. Price is not worth it as they upcharge you anyway.

Leisure Partner

2/10

Poor

19 Feb 2024

Natalie

VERY NOISY ROOMS

2/10

Poor

19 Jan 2024

Joshua

There are a lot of drunk people

10/10

Exceptional

13 Jan 2024

Sylvester

Great price. Nice location. Great customer service. Close to my job and has truck parking. Rooms a little out dated but very comfortable bed. I will definitely be staying again and again.

Business

2/10

Poor

14 Dec 2023

Esmeralda

The blankets were dirty. The room smelled like cigarettes. I woke up the next morning itchy and eith bites all over me. The tub was black dirty. DO NOT RECOMMEND!

2/10

Poor

10 Dec 2023

Kemario

Room was filthy and microwave didn't work,refrigerator made loud noises the whole time and toilet and shower also had problems..

Self

6/10

Pleasant

05 Nov 2023

Verified traveler

Not staying there again

Front desk was courteous. Rooms looked ok, but on closer look it was not very clean. Floor was very sticky. Some hairs in the bathtub. Looking out back window saw a homeless camp. Worried about parking in parking lot because of people walking around. Lots of people living in the hotel.

Friends_and_family Family

4/10

Poor

04 Nov 2023

Annie

Too many people lingering around thw front building thwm peoples standing on the entrance teyong to get in without a key card...somwone knocked on my door at 9:45am asking of i was checking out and checkout was at 11am.I wont stay again
.

Business_and_leisure Partner

2/10

Poor

01 Nov 2023

Yvensonne

The most unpleasant place to stay, the door lock didn't work, there was hair and bugs in the bed and mold in the AC, terrible customer service, DO NOT GO TO THIS PLACE

4/10

Poor

27 Oct 2023

Luis

It is a very (very) basic place. I had to pay a lot for it because it was the weekend where they had F1. The place is not worth more than $80/night.

4/10

Poor

18 Oct 2023

Cristina

Never stay here

Location awful. No workings lights, carpet stain our feet. Roach in our bed. rude in front desk.

Partner

2/10

Poor

02 Oct 2023

Samantha

Not for families! Not returning!

Upon arrival we noticed obvious drug activity in the parking lot. We went To our room only to find the sheets were streaked and stained! Hair was also found in the bed. We went down to the front desk to request another room. After being shown a second room and that room was dirty as well, we did not stay!
I told the lady at the front desk that the pictures and descriptions online were NOT what the hotel rooms looked like, she said she knew they weren’t correct but were close!
They were nothing close to as picture on hotels.com

Friends_and_family Family

6/10

Pleasant

26 Sep 2023

Martha

N/A

Leisure Self

4/10

Poor

04 Sep 2023

Suresh

Booked for 2 days but checked out 1 night before.
Bathroom is dirty, cooktop was not working

Leisure Family_with_children

4/10

Poor

27 Aug 2023

senthil

Asked for Non smoking, given a room smelling thick. The flushing not working right. Next day they changed the room. Offerred 3 room and only one was smell free. The hood exhaust fan didnot work, replacement too 2 days.

Business Self

4/10

Poor

27 Aug 2023

Cody

The property was dirty. The room was dirty with mold and mildew above the shower due to the shower head leaking spraying water on the ceiling. The refrigerator was dirty with spilt food over it. Lastly the room was beyond hot due to the blinds being open with the ac off on a 107 degree day.

Leisure Self

2/10

Poor

24 Aug 2023

sabbetai

Staff is rude room smells like smoke I feel like I stink the next day because of it. Not recommended

4/10

Poor

14 Aug 2023

Joseph

doesn't look like a hotel room, bathroom sink counter is very small

Business Self

2/10

Poor

11 Aug 2023

Peter

Found a roach in my room. There was mold in the bathroom the fridge had rust on the outside.

2/10

Poor

03 Aug 2023

quinsha

Bad service mantince was taking customers in training because staff out so online they didnt hsve the room available, no shower head just pouring out tub stained up

Business_and_leisure Family_with_children

2/10

Poor

02 Aug 2023

Vince

Snide desk clerk was being rude to everyone, apparently someone overbooked and he told me that I didn't have a reservation.

2/10

Poor

31 Jul 2023

Sedrick

Hotel canceled two reservations at this property. They must be having major personnel issues.

Leisure Family

6/10

Pleasant

29 Jul 2023

DAVID

The pillows i had in my unit were terrible.. yellow from stains... never doing bussiness with woodsprings

8/10

Excellent

24 Jul 2023

Albert

I enjoyed my stay, the staf was great!

Business_and_leisure Self

2/10

Poor

04 Jul 2023

Mehmet

Worst stay ever

This was one of the worst stay of my entire life. As Soon as you enter the building, it smells smoke and I asked manager if the room is smoke free, he said yes, but I did smell obvious smoke inside in the room as well. There’s no shampoo, and they don’t provide it in the middle of the night and fight between a couple began, and it took almost an hour. The manager didn’t even call the police. We have kids sleeping and they will wake up in the middle of the night and will all be in further discomfort. AC was making a disturbing noise such as dripping, and it continued all night, even if I removed the power cable. I don’t feel welcomed no comfort and no conditions.

Friends_and_family Family

2/10

Poor

04 Jun 2023

Sheldon

Key card wouldn’t work. Finally got into the room and there was not power. Once power was on, no remote to control the tv.

Business

4/10

Poor

17 May 2023

Rodolfo

It is not as advertised. I have never stayed at a one star hotel but if there was ever one that deserved that rating it would be this one. Dirty, sheets didn't appear to have been changed, shower did not work, tv spotty, very loud freeway traffic. Stay here if you are on an extreme budget and desperate.

Business Self

2/10

Poor

17 Apr 2023

Jeffrey

Vehicle was vandalized

Leisure Friends

2/10

Poor

16 Apr 2023

Patience

HORRIBLE PLACE

Check In Attendant was rude. Elevator smelled of cigarettes. Hallway had a stink to it.Room had no Linen on mattress,toilet seat was broken, Sockets did not work either. Went downstairs to request Linen, Attendant gave an attitude, then reluctantly gave Linen to go lay myself.

Worst stay ever, glad i was only there for one night

Friends_and_family Family

2/10

Poor

16 Apr 2023

Kristina

Tried to charge me double, outside doors didn’t work, locks were missing, no towels in the room, beds dirty No comforters, overall terrible experience

Business Family_with_children

8/10

Excellent

10 Apr 2023

Keisha

Dogs

Leisure Partner

2/10

Poor

27 Mar 2023

Dustin

Homelessness college dormitories?!!!

Somehow the app (hotels.com) booked me for a smoking room with 2 queen beds, however I was able to get a non-smoking room with a queen bed. The bathroom was however for handicap (not to major of an issue) but I was unaware that the majority of the hotel was rented out to homeless people who were super loud. Screaming and hollering, cursing, and ranting throughout the day. Early Sunday morning I was waken up by this. At around 10:30 am as I was getting ready to check out, someone from the hotel staff came and beat on the door screaming for me to open the door (i did not at first as she did not identify herself) the manager was with her and he acknowledged who he was and so I opened the door. They just wanted to ask us when we were checking out and could do a room check…I told them we were about to check out but would have cooperated way easier if they had identified who they were first. The entire floor was full of people living in their rooms with the door open, like it was a college dormitory. Definitely was a surprise. I felt dirty the next day thinking I contacted bed bugs because of the itching I had the next day. Couldn’t believe that someone on staff actually tried to walk in…

Friends_and_family Family

8/10

Excellent

20 Mar 2023

Gary

Nice stay

Staff was very helpful and friendly. Beds were extremely uncomfortable and cheap. Hotel is convenient and easily accessible. Cleanliness is not best but acceptable.

Business

2/10

Poor

19 Mar 2023

John

DO NOT STAY HERE!!!

Absolute disaster of a hotel. Had our rental car vandalized, packages stolen, and the hotel smelled of cigarette smoke and bleach. Avoid at all costs!

Business

6/10

Pleasant

15 Mar 2023

Merlin

Overall, it's a good place to stay for a low price. When I asked about moving to another room, the person at front desk mentioned re-modeling the property. The room itself was pretty good, the problem was the bed because it was much smaller than expected and more uncomfortable than most hotel beds. There was no point in moving to another room because it would be the same situation. The room was by no means awful, however, the floor was dirty; when walking around the room in bare feet, a soapy rinse on the feet was needed. The TV remote had no batteries, I asked for replacement batteries, remote still did not work. But, the TV did work...just no remote. Do far as good things, the location is decent and it's next door to a Whataburger. Staff was friendly. When I asked a person who appeared to be a room cleaner or service person if there was an ice machine, he told me this property and location is \"a ghetto\" in a joking way. So... it's OK. Not great.

Business Partner

2/10

Poor

14 Mar 2023

Kamyar

It was the absolute worst place I ever stayed in. The bathtub was so dirty and nasty that I could not take a shower. The noise of traffic on I-35 was unbearable, it kept me up all night.

Business_and_leisure Self

2/10

Poor

08 Mar 2023

Ashley

Dirtiest hotel

This hotel was soooo dirty! I asked for a different room because my first one smelled and was stained sheets, mattress and pillows. The second room smelled like bleach so i assumed it was cleaner. Hair on sheets, in shower, filth in toilet bowl, stained sheets, filth on nightstand and worst of all the floors were so dirty i couldnt walk barefoot. Just walking from the shower to the bed my feet were black! The stairwell reeked of urine and there was dog poop in front of the 2nd floor stairs. It was quiet so theres that.

Business

2/10

Poor

07 Mar 2023

mayra

This hotel and the other guests were not what was portrayed online. The guests were of questionable character, there were people smoking weed in the hotel, cursing and overall unsafe place to stay. My husband lasted about 10 minutes and checked out. The worst part is if you notice a guest checking out within a few minutes you would do what's fair and refund them. Expedia can't do anything about it and we ended up having to book two hotels just for a one night stay.

Business Self

2/10

Poor

12 Feb 2023

Annette

We tried checking in around 5 & the room was not ready. The front desk lady seemed like she was bothered and rude. She asked us to come back in 30 minutes so they can clean our room. Hotel smelled like smoke. We also got a knock from the manager at 9:30 asking if we were checking out or staying late. This is the first time we have ever experienced this. If I wanted a wake up call, I would have set my alarm. Never again

Leisure Partner

10/10

Exceptional

06 Feb 2023

sausha

The staff was nice

Leisure Family_with_children

2/10

Poor

28 Jan 2023

abel

We have been waiting in the lobby for 45 min cus theres a paper on the front desk saying ON LUNCH BE BACK IN 30 MIN. and yet they have the audasity to not refund money if we cancle the reservation!

2/10

Poor

24 Jan 2023

satyajith

Really bad couldn’t Sleep

Leisure Self