Doubletree by Hilton Austin

United States , Austin - TX
AUSTIN, 6505 N Interstate 35
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100 reviews shown

10/10

Exceptional

24 Apr 2026

Angela

It was the perfect hotel for our concert experience!

10/10

Exceptional

24 Apr 2026

bertha

Clean, staff very courteous, excellent location. Restaurant and bar too pricey.

6/10

Pleasant

23 Apr 2026

Judy

The hotel is fairly old so many areas may have been clean, but didn't look it. The ice machine on the 3rd floor had no ice. And I guess keeping with the times there were no niceties like shower caps or swabs. The air conditioner worked nicely. Finally, on checking in, we only received 2 cookies for 3 guests because they were afraid they would run out. Petty, I know but there it is.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Karla

Excellent staff and super comfortable beds.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Karla

Friendly staff, I was amazed of their willingness to help.
Beds are super comfortable and rooms were clean.
I will definitely stay again in my next visit to Austin.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

MILAYDY

Excellent stay at the hotel.

10/10

Exceptional

19 Apr 2026

crystal

Went for weekend concert. Hotel was nice within walking distance to venue. Parking at hotel was a bit expensive. Didn’t really use hotel amenities. Overall good experience

Family_with_children

4/10

Poor

18 Apr 2026

Lindsay

Old smelly facilites

Friends_and_family Family

4/10

Poor

17 Apr 2026

Richard

Upon checkin the gentleman at the front was not friendly or welcoming. Seemed robotic in his verbiage and a welcoming environment. Did not explain where elevators were and we had to look which direction to go. When going to the bar upon opening bartender did not acknowledge us or anyone waiting. The seating where the tables were there was a couple sitting there and the lights were not turned on (bar/restaraunt was already open) of which the wife had to come up and ask if they were open and bar tender said yes, but did not explain it was not like an actual restraunt where a server would come to your table that you had to order food at the bar. Very limit choices. Once we were done Jerome did not thank us or anything that had left. The lifting in the rooms is dim and not well lit. We were extremely disappointed in this hotel and not worth the money. We will not return to this hotel in the future.

10/10

Exceptional

17 Apr 2026

Ruby

A lock on the bathroom door would be nice.

Business

10/10

Exceptional

17 Apr 2026

DELORES

Staff was very helpful!

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

John

Hotel lobby and rooms are fresh and well maintained. I have stayed here several times because this is in a convenient location. My only complaint is that your windows badly need cleaned. Over several years, they continue to be very dirty and appear to have not been for many years. Also paying $38 and taxes adding up to a total of $43 is exorbitant.

Self

6/10

Pleasant

16 Apr 2026

Madelyn

No hooks in the bath. Shower stall floor felt rotten. There are down pillows and bedding so request feather free if you have allergies. The scrambled eggs had a crust and a blueish tinge. All that being said, the staff was courteous and helpful and the room was clean.

10/10

Exceptional

16 Apr 2026

Michael

Yes

10/10

Exceptional

14 Apr 2026

jaquelin

Everyone was super friendly and the room was pretty clean. The location was perfect if you want to stay near the moody center

10/10

Exceptional

13 Apr 2026

Donna

The property was awesome, but the construction going on across the highway was awful, but that is not the hotel’s fault.

Friends_and_family Friends

8/10

Excellent

11 Apr 2026

Mike

Had a great time! After the concert the bar was closed early in the hotel. Disappointed not bet able to enjoy a few drinks and wind down.

Partner

10/10

Exceptional

04 Apr 2026

michelle

Nice location

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Hilmar

We didn't take advantage of the breakfast.

4/10

Poor

01 Apr 2026

Maria

First of all JUAN, at the front desk was AWESOME- professional, helpful, courteous despite having a fully booked hotel.
BUT... The hotel room bathroom- they painted inside of the bathtub this ugly tan color and tried to cover it up with a mat. The spout is loose where the water comes out from. No caulking. The handle that controls hot/cold water is reverse. So where the indicator says blue for cold is actually for hot water.

Family

6/10

Pleasant

01 Apr 2026

Daniel

The bar closed at 10. Parking is extremely expensive.

Family

6/10

Pleasant

31 Mar 2026

Robert

Beds were worn and uncomfortable, A/C was way too cold and when adjusted became way too hot.

6/10

Pleasant

29 Mar 2026

Amy

This hotel was very conveniently located for our trip to watch the Longhorn softball team play. The staff was wonderful, the bartender was attentive and the room was comfy. There was some hair in our shower and our bathroom needed an update. None of that made me not want to return. We will certainly be back! The staff was so wonderful they made up for it all!! One CAUTION….if you’re planning to park at this hotel, the parking is a pay lot contracted with another company. You must scan a QR code and pay $38 per night via credit card. Just something to consider before you believe you’re getting a great deal on the hotel!!

Family_with_children

10/10

Exceptional

28 Mar 2026

Michael

Conveniently located to downtown

10/10

Exceptional

28 Mar 2026

Francisco

Room was clean and we were comfortable with the stay

Partner

6/10

Pleasant

27 Mar 2026

Sarah

The room was not clean and there visibly soiled areas on the counters

Partner

10/10

Exceptional

23 Mar 2026

Steve

Very convenient to the Moody Center.

Partner

10/10

Exceptional

23 Mar 2026

Ashley

Clean room

6/10

Pleasant

20 Mar 2026

shantrell

Our room had a horrible musty smell in it!

10/10

Exceptional

18 Mar 2026

Pablo

Ahhhmazing location, clean, quiet chill

Self

10/10

Exceptional

16 Mar 2026

Craig

Super close to UT swim meet. Dennys right in parking lot. Very nice.

Self

10/10

Exceptional

12 Mar 2026

Terry

Great experience. Great location.

Self

10/10

Exceptional

11 Mar 2026

Leticia

Room was clean! Hotel lobby was clean. Walking distance to Moody Center. Perfect area for downtown!

Friends

10/10

Exceptional

10 Mar 2026

Albert

Everything was good and friendly people

Friends_and_family Family

8/10

Excellent

09 Mar 2026

William

Very close to Moody center.

10/10

Exceptional

09 Mar 2026

Alejandro

Staff was very friendly and helpful. My room was clean and smelled good.

Self

10/10

Exceptional

09 Mar 2026

Jesse Colton

Everything was great for what we needed it for.

Friends

10/10

Exceptional

09 Mar 2026

Heather

The lobby was welcoming. The room itself was very nice. The food menu was minimal and very expensive. However, there is a Denny’s next-door so that is a solution. I wish Expedia would have disclosed that parking is $45 a night. That would have made a difference in the hotel I chose. Overall very nice hotel. Just know you’re going to pay $45 for parking on top of your room stay.

Self

10/10

Exceptional

08 Mar 2026

Nancy

Amazing 1 day stay

8/10

Excellent

04 Mar 2026

Brian

The parking charge of $40 a night for an open lot is ridiculous which increased my nightly cost by 25%. Will be staying somewhere else next time.

Self

10/10

Exceptional

03 Mar 2026

Faith

The room was very spacious, extremely clean and beautifully decorated. The bedding was luxurious. I would not hesitate to recommend this hotel and location. The complimentary warm cookies and coffee during breakfast were delicious too.

Self

10/10

Exceptional

03 Mar 2026

Sherry

The walk to Moodys Arena was so handy and easy. Felt safe the whole time. Highly recommend

6/10

Pleasant

24 Feb 2026

Megan

The parking situation could be improved. The QR code said to talk to the reception staff but they said they didn’t have anything to do with parking and were not helpful. Overall it was a fine stay but staff could have been more courteous and helpful.

10/10

Exceptional

18 Feb 2026

Carlos

Very courteous staff, nice people, good room.

10/10

Exceptional

17 Feb 2026

Kimberly Kay

Wonderful staff. Very accommodating. Plenty of great amenities. Close and convenient to local restaurants and shops. Easy freeway access.

Friends

10/10

Exceptional

14 Feb 2026

William

Staff was very accommodating.

10/10

Exceptional

13 Feb 2026

Alexis

Room spotless, awesome service and delicious cookies down stairs

10/10

Exceptional

06 Feb 2026

Jenny

Clean room, good staff, and good amenities

Friends_and_family Friends

10/10

Exceptional

03 Feb 2026

Audrey

Check in was a breeze! Hotel was clean, great location and staff was very friendly. Definitely worth another stay and a referral!

Leisure Family

8/10

Excellent

02 Feb 2026

Shanna

The staff was very friendly. We were greeted warmly when we arrived. The lobby area is nice and welcoming. My only complaints is that the restaurant and bar were very overpriced for just so-so offerings. Overall, I would still stay there again...I just wouldn't eat there.

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Karen

Staff was notably cheerful and helpful. Our room was clean and comfortable. The entire hotel (including lobby, halls and room) was updated, clean and nice. The location was great; easy to locate right off I-35 and close to our event at The Moody Center.

Leisure Family

10/10

Exceptional

31 Jan 2026

Friendly staff greeted us at check in. Our room was clean and had all the amenities we needed. The bed was comfortable and the hotel, quiet! And oh, those warm cookies!!!!

Partner

10/10

Exceptional

28 Jan 2026

Michelle

Perfect location!!! Quiet rooms with cozy beds. Amazing staff and the bar in the lobby was fun. Cant beat it :)

Leisure Friends

6/10

Pleasant

28 Jan 2026

Shana Lynn

The staff was nice but 4 days there and no hot water. I was told when I arrived, not before but in an ice storm booking another room would have been a nightmare itself so i went 4 days no shower.

I am very unhappy nothing was offered by hotel or Expedia

Business Self

2/10

Poor

25 Jan 2026

Emily

There was no hot water. Had to leave the hotel and find another. However the manager was very accommodating and understanding. He did his best to rectify the issue. It was not his fault.

Also the bathrooms had no ventilation, the wall paper was peeling and the door was rusting from water damage.

Business_and_leisure Family

10/10

Exceptional

19 Jan 2026

Ashley

Hotel and property were excellent! Would definitely stay again!

Leisure Family

6/10

Pleasant

19 Jan 2026

Amberlye

Upon check in-through my phone, the room I picked wasn’t ready at the moment but the staff accommodated and gave us another room…

10/10

Exceptional

19 Jan 2026

Alicia

The room
Was clean staff was friendly and the bar was small Jerome the bartender was amazing great service ..

Partner

8/10

Excellent

15 Jan 2026

Camar

Good stay

Leisure Family_with_children

2/10

Poor

13 Jan 2026

Perry

No matter how nice a hotel it is I was completely disappointed with my stay the whole time because I had to pay $38 to park in the hotel parking lot not covered parking not valet parking just regular parking

Business Self

10/10

Exceptional

13 Jan 2026

Victoria

Super clean, staff was very friendly

Business_and_leisure Family

10/10

Exceptional

13 Jan 2026

Charles

Fast

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Myra

I love this hotel being accessible to the Moody Center. I wish there is a shuttle or van that is accessible to use . On the breakfast we ate at Dennys . The only thing that I have to say is the parking fee . That should be complimentary since we stayed to the hotel . Ana is courteous and helpful with our check in . I loved that the room assigned to us are just near the elevator. And ice / vending machine. Thank you so much

6/10

Pleasant

09 Jan 2026

Juan

The hotel room was really nice but please consider that you will have to pay about $50 for parking at this hotel

Business Partner

8/10

Excellent

07 Jan 2026

Darius

Room was fine, staff was nice. Paying $40 to park on site for the night was rather annoying.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Kelli

Great place right on campus!

Business_and_leisure Family

8/10

Excellent

05 Jan 2026

Aixa

The breakfast buffet was over priced & we needed to keep asking the staff to restock items. Parking is also over priced at $79 for ONE night!

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Gregory

Clean

Leisure

10/10

Exceptional

27 Dec 2025

Mark

Good stuff

10/10

Exceptional

21 Dec 2025

Sarah

Perfect spot to stay if you're catching a concert at the Moody Center!

6/10

Pleasant

19 Dec 2025

David

They now charge $35 to park a parking lot that has enough spots for all guest. You’re not even down town. It’s a bad look. I know inflation is bad but this is worse

6/10

Pleasant

15 Dec 2025

Ricky

A/C + heat needed to be fixed when we arrived but maintenance was quick to address the issue with the unit. The shower was leaking and the water wasn't very hot. The bed was comfortable. We did not recieve a cookie as promised on our check in at the front desk.

Leisure Partner

8/10

Excellent

02 Dec 2025

Coty

Parking is $35 per night to stay on premises, breakfast not included and way overpriced if you choose to eat it. People who work there were very nice and easy to talk to and acted liked they cared when you talked. But will be staying elsewhere due to the room prices and what’s not included.

Friends_and_family Family

4/10

Poor

30 Nov 2025

Sharon

They charge $35 yo park the car.
Coffee service is shut off @ 9 a.m.
A bottle of Dr. Pepper is $7.
Way over priced.

However the environment was clean.

8/10

Excellent

27 Nov 2025

Janet

Clean room, comfortable bed, easy walking distance to Moody Center, stadium and Bass Hall. No hair dryer in the room, and the TV internet did not work.

Partner

10/10

Exceptional

24 Nov 2025

Olga

Friendly staff, clean and comfortable. Excellent location if you are going to Moody center .

6/10

Pleasant

22 Nov 2025

Jeffrey Todd

The extra $80.00 to park in the hotel parking lot for which you have already paid for 2 nights seemed excessive

10/10

Exceptional

17 Nov 2025

Hugh

Customer service was great

6/10

Pleasant

16 Nov 2025

Darla

Staff was friendly and made attempts to make it better. But air conditioning leaked in room something they could not help. Advertising states a pull out can be requested but when requested they state against fire code. Should be stated in the room size when registering for the room. Therefore room was crowded which in itself was against fire code.

Business

10/10

Exceptional

15 Nov 2025

Clayton

Great ac and comfortable beds, very close walk to Moody Center.

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Daisy

Overall it was a great experience.

Friends_and_family Friends

10/10

Exceptional

15 Nov 2025

Jose

Restroom light in my room kept turn off and on neededs to be fixed

Leisure Partner

6/10

Pleasant

14 Nov 2025

Rosa

Terrible noise as they were installing carpets

Friends_and_family Family

8/10

Excellent

12 Nov 2025

Sarah L

The $40 parking fee was ridiculous!

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Mary

I appreciated the ease of check-in, the spacious and clean Lobby for doing work outside my room, the ease of parking and the comfortable and clean room! Of course, the warm chocolate chip cookie at check-in is always a delightful touch!

Business_and_leisure Self

2/10

Poor

10 Nov 2025

Ashley

My husband had a stroke and was in the hospital and the hotel refused to refund my money so I didn’t even get to stay.

6/10

Pleasant

09 Nov 2025

Valerie

I given the wrong room. The front desk made the correction, but didn’t say anything about the inconvenience.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Rebecca

Everything was great. The agents I encountered at the desk throughout the day were very friendly and helpful. The hotel itself was nice and the room was spacious and very clean and it was close to where I needed to be downtown which made it so much easier for me.

Leisure Partner

8/10

Excellent

05 Nov 2025

Kellie

Room was great. Great location

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

Michelle

breakfast was lacking. not much of a choice from menu.

Leisure Friends

6/10

Pleasant

28 Oct 2025

Denise

Room was decent. Beds were uncomfortable.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Kenya

Staff was very friendly. Our room was clean.

Leisure Family

8/10

Excellent

24 Oct 2025

Jennifer

They do not serve breakfast as the website mentioned. The beds were very comfortable, TV worked great. A/C worked great.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

sorelia

Clean room. Walking distance to the moody center

Leisure Family

10/10

Exceptional

22 Oct 2025

Eddie

N/A

6/10

Pleasant

22 Oct 2025

Traci

They spent money on making the lobby area and bar area look nice. My room was clean. It's close to the Moody center and safe to walk at night. The worst thing was the mattress. Absolutely horrible. I placed 4 pillows down to make some padding as just laying on it caused hip and low back pain from lack of support after 20 minutes. The mattress is clearly old and worn. I would ignore the plywood frame with wrapping paper around the wood or the pealing wallpaper if I just had a good mattress. Room 524. I dare the owner to try and sleep in that bed.

Leisure Self

6/10

Pleasant

20 Oct 2025

Richard

Next to a cemetery… kinda of creepy

Business

10/10

Exceptional

15 Oct 2025

Mark

Perfect location to walk to Moody Center for a concert.

Leisure Partner

8/10

Excellent

11 Oct 2025

Shelley

Beds were comfortable and clean. Arrived after midnight and there was no one at the front desk so we tried to use our Bluetooth key, which didn’t work requiring us to go back down to the desk and get an actual key. Shower could’ve used a little maintenance but otherwise the room was good. The rooms in the back are very noisy from the highway, even on the top floor.

10/10

Exceptional

02 Oct 2025

Eartha

It was a very nice overnight stay. Very close to our venue and safe for evening walking back from concert

Friends_and_family Friends