Embassy Suites by Hilton Austin Central

United States , Austin - TX
AUSTIN, 5901 North Ih-35
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100 reviews shown

10/10

Exceptional

27 Apr 2026

Kelli

Wonderful room, pool was amazing!! Breakfast was the best we've had during a Hilton stay!!

6/10

Pleasant

25 Apr 2026

Darren

Generally, It was in pre-run down state. The rooms were large. The breakfast was delicious. Just need some maintenance updating fresh paint drywall repair the drywall behind my commode was damaged and unrepaired.

Self

2/10

Poor

25 Apr 2026

Larissa

When we first got to the room the box spring of the bed was broken and sticking out and our infant hit his head on it and got a HUGE bruise and cut and the office didn’t even seem
Slightly concerned when we were trying to get ice packs or something to help, then the ac apparently didn’t work and it was 80 in the room. So we had to then pack everything back up and go to a new room and that room one side of the power didn’t work and the floors were so dirty they turned ours and our infants feet black so we couldn’t let him crawl anywhere we ended up having to carry him the entire time. Then they say the have cribs and they did not. They had a tiny play pin that didn’t even have any cushion in it that is dangerous for you baby to sleep in because they can smother them self so we ended up not even having anywhere for him to sleep. The staff was rude and it was so upset stay. It honestly made me regret booking through yall and coming back using hotels.com

Business Partner

8/10

Excellent

24 Apr 2026

Lawrence

Breakfast as a nice buffet.

Partner

8/10

Excellent

24 Apr 2026

David

rooms are a dated and our ac worked but it to stay on fan and a certain degree to keep cooler. It worked out but would have been nice to shut down and and start like normal ac.

Family

10/10

Exceptional

23 Apr 2026

Ian

Clean room, breakfast was fantastic and had lots of choices.

Partner

10/10

Exceptional

23 Apr 2026

Sundee

Great place loved the room floor plan especially for 2 people and husband wife!

Friends

10/10

Exceptional

22 Apr 2026

mauricio

Creo tienen que mejorar el desayuno y hacer inspección en los baños de los cuartos que están muy viejos y descuidados

Family_with_children

8/10

Excellent

21 Apr 2026

Kathy

Staff were friendly and helpful. Rooms, plumbing and AC/heat are dated but clean and spacious. There are no personal, outside balconies, only interior hallways with railings.Great centralized location so it was easy to travel into Austin Central or North Austin without problems. Happy hour was quite enjoyable with specific free well drinks and snacks available. Big breakfast options, offering made-to-order omelettes along with all other breakfast foods. Covered Smoking area available outside.

Partner

10/10

Exceptional

20 Apr 2026

Fernando

Clean room, friendly staff, awesome happy hour, great breakfast buffet!!

Family

8/10

Excellent

20 Apr 2026

Ibinabo

The breakfast served here was hands down one of the best breakfast spreads I’ve ever seen at a hotel! They had a chef dedicated to making delicious omelettes and I loved that they had bacon and different varieties of food being served daily. It only sucked that breakfast was from 6-9am. Overall I throughly enjoyed it. The building is kind of old looking on the outside but the inside truly surprised me. It’s so beautiful indoors and I like the Parisian style look. The bathrooms are small but functional and the living space and bedrooms are very spacious especially when you’re taking four to five people on vacation. Parking was also something I didn’t really like. They have such a big parking lot but parking cost $22 per night. Overall my experience was good. 👍

Friends

10/10

Exceptional

20 Apr 2026

Stanley

Large, clean room! Great hot breakfast, nice free happy hour! Enjoyed hot tub!

Family

10/10

Exceptional

20 Apr 2026

Maria G

Great location! Friendly staff!

Family

10/10

Exceptional

20 Apr 2026

Pamela

Breakfast was the same everyday. I was hoping for a sampler of fresh fruit but all they had was oranges and apples. I liked the granola and yogurt option. Coffee was good and hot and plenty of room to sit and visit. Weight room was large and had nice setup, wish they had better fans for better air circulation. Hot tub was a good temperature, the jets were on but not very aggressive. The room was clean and beds were comfy, wish they didn't chage $22 a night for parking.

Partner

10/10

Exceptional

19 Apr 2026

Lance

clean room staff and tge breakfast crew was all awesome

Family_with_children

4/10

Poor

19 Apr 2026

Angelina

Our room was very outdated. The bathroom needed to be redone lots of chips on the door and the sink. Plus a very noisy exhaust when you showered. Housekeeping came so late in the day that most days we just asked for towels and to have the trash taken away. The front desk person was not very helpful when a problem with the reservation occurred she just pushed the problem back on Expedia. Overall not worth the money and the location is a pain to get to with I-35 and construction ongoing.
I certainly won’t be back here.

Family

10/10

Exceptional

18 Apr 2026

Daniel

The staff are amazingly friendly! Ask for Mark!

Family

10/10

Exceptional

15 Apr 2026

Jennifer

This is a little older hotel. But the location is perfect. The breakfast is WONDERFUL! The rooms are spacious with a separate TV area if your sleep partner stays up later or gets up earlier than you. The AC in the room could get a little colder but that’s my only complaint

Friends_and_family Family

4/10

Poor

14 Apr 2026

Michelle

Everything is so old the rooms were not so great! Staff were great and breakfast was great. They need to update the hotel

10/10

Exceptional

13 Apr 2026

Anthony

I thought the hotel was nice and the staff was awesome. The lady at the front desk was very nice. I believe her name was Jazz. She was very helpful and accommodating. The breakfast was pretty good too! I definitely plan to stay there again in the near future

Family_with_children

8/10

Excellent

13 Apr 2026

Laura

Room smelled like cigarettes but overall very good service

10/10

Exceptional

11 Apr 2026

Angela

Breakfast was fresh. Super delicious. Hot tub and pool were great! Very relaxing.

Family_with_children

8/10

Excellent

06 Apr 2026

Jerel

This is one of my favorite Embassy’s. I always stay here when I’m in town.

Friends_and_family Friends

8/10

Excellent

02 Apr 2026

Avery

The room was huge and clean. Breakfast offered a lot of variety and staff was quick when things needed to be replaced on the bar. The location was nice, close to the Moody center for our concert. There was plenty of parking, but when you book there is no mention of having to pay to park. The one downside was there were 2 water roaches in our room the day we were checking out. It grossed me out to see them crawling on the floor. Other than that we had a good experience.

Friends_and_family Friends

6/10

Pleasant

01 Apr 2026

Allison

There was no food available to purchase from the hours of 9am - 5pm. The pool was out of order. Having access to the listed amenities was part of the reason I choose to stay here. Knowing they were unavailable, I would not have chosen to stay.

Self

10/10

Exceptional

01 Apr 2026

Debra

Breakfast was good staff is helpful

4/10

Poor

31 Mar 2026

sheila

Room: tv guide not available on tv unable to turn on shower maintenance came to help & struggled. Duvet cover placed on top of duvet. Duvet not inside cover. Lazy. Pool hot tub not working. Was told it would be next day. Was not. Came specifically for relaxing weekend with daughter. I’m a former Embassy GM and was not impressed.

Family

8/10

Excellent

31 Mar 2026

Montrell

Great staff, and nice breakfast.

Partner

8/10

Excellent

31 Mar 2026

Daren

All good

Family

10/10

Exceptional

30 Mar 2026

Emilio

Good

Partner

10/10

Exceptional

30 Mar 2026

Lynn

Great breakfast, clean, quiet room

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Roberto

Clean room and the breakfast was amazing.

10/10

Exceptional

30 Mar 2026

Suzan

Delicious breakfast, rooms clean and accommodating.

Family

10/10

Exceptional

29 Mar 2026

Marissa

Location was amazing while traveling throughout Austin. Room and staff were great! Can’t wait to stay there next time we’re in Austin!

Partner

8/10

Excellent

29 Mar 2026

lindsay

The exterior as well as the metal fencing around the property almost made us cancel our reservation

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Laura

Everything was good! Feel like the bathrooms could use an update.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Jacob

The rooms themselves are fine but the bathroom felt dirty and very outdated. Panel access to the air handler via the bathroom was rusted and in poor condition. Bathroom size leaves much to be desired.

Additionally, having to pay for parking is absurd. I have paid 200+ dollars a night for a room and then I am expected to pay an additional 20 dollars a day for parking which is asinine.

Staff were friendly and welcoming however, and the general quality of the common area and restaurant was of good quality.

Room air-conditioning was also subpar to say the least. Overall not a great experience and would recommend staying elsewhere in Austin.

Friends

10/10

Exceptional

28 Mar 2026

Tyneal

Great as always. Need to have bedding for sofa bed in closet.

Family

4/10

Poor

25 Mar 2026

Kanishka

Feels run-down. Day-time manager was curt

Family_with_children

8/10

Excellent

24 Mar 2026

Jen

Nice and clean but a little dated. Great place for what we needed it for!

4/10

Poor

23 Mar 2026

Bobby

Disappointed in the fact that the shower didn’t work.

Family

8/10

Excellent

23 Mar 2026

Casey

Yes

10/10

Exceptional

23 Mar 2026

PATRICK A

The property was clean however the rooms were old and outdated

Partner

8/10

Excellent

23 Mar 2026

Daniel

The rooms are old. Carpet is patched together where it needs to be replaced entirely. My crawling baby scraped his knee and elbow on one of those patches that were tacked together. Everything else was great, but for that reason alone, I will look somewhere else next time.

Family_with_children

10/10

Exceptional

22 Mar 2026

Gregory

Need to repair one of the elevators.

Family

10/10

Exceptional

22 Mar 2026

Cassandra

Walking distance to Target,Burlington,buffet king restaurant .

Partner

6/10

Pleasant

22 Mar 2026

Matthew

Ac continuously stopped working and bed was so bad I had to sleep on the couch.

Family_with_children

10/10

Exceptional

20 Mar 2026

Zachary

Amazing

10/10

Exceptional

19 Mar 2026

Jacqueline

I didn't bring any pets. This was a pleasure trip.

Partner

10/10

Exceptional

18 Mar 2026

Guadalupe

Staff was very attentive. Property was very clean. Breakfast was excellent!

Family_with_children

8/10

Excellent

18 Mar 2026

Jesus Jr

One elevator was out the entire stay.

8/10

Excellent

18 Mar 2026

Meggan

We booked very last minute and stayed overnight for about 10 hours total so I can't speak to all aspects of it. Overall it was quiet, clean, and comfortable. The furniture was a little beat up and there were little random things broken. The bed was comfortable. I hate the square pillows, and this hotel has them instead of standard size. The staff was really friendly and helpful and breakfast smelled great, though we did not eat it.

Family_with_children

8/10

Excellent

17 Mar 2026

Carmen Delia

Area where the hotel at not the best. Hotel it self was nice . Only thing rooms need to be updated. But everyone was super polite and helpful.

6/10

Pleasant

16 Mar 2026

Sathish K

It was great for everything

10/10

Exceptional

16 Mar 2026

Nancy Geren

Lovely rooms and great breakfast

Partner

6/10

Pleasant

16 Mar 2026

Whitney

Our room was not very clean, the bathroom needs updating. Our shower backed up multiple times and had a slow drip. Our fridge stopped working the last night and all of the snacks I bought for the road trip home ruined and our ice packs melted.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Chandra

Rooms were clean and very spacious. The property looks very run down on the outside, but decent on the inside. Breakfast was great, lots of options. The hot tub was broken whilw there. Noone informed us of this. Our water was never warm in the shower and pur ac didnt work in our room.

Family

10/10

Exceptional

15 Mar 2026

Claudia

Clean room

8/10

Excellent

15 Mar 2026

Claudia

Breakfast at Embassy is always great with a variety of selections. Front desk friendliness could use some improvement. Overall great stay.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Christopher

Great breakfast!

Family_with_children

10/10

Exceptional

14 Mar 2026

Angeles

4th stay, i like the location and overall stay.

Family_with_children

2/10

Poor

13 Mar 2026

Bed bugs in the first room we were placed in, dirty matress. 2nd room leaky sink facuet. Main reason the hotel was picked was for the indoor pool, which was closed for maintanence.

Family_with_children

10/10

Exceptional

12 Mar 2026

Jose

Very nice hotel and breakfast is very good.

Partner

10/10

Exceptional

12 Mar 2026

Melissa

The facility is clean, and I really appreciate how prompt maintenance was when I asked them to fix my shower—that handle was too tight and I couldn't turn it. The room was pleasantly surprising with its spacious size. Overall, I had a great experience and would definitely stay again!

8/10

Excellent

12 Mar 2026

Scott

The hot tub was not Hot and the jets did not work.

8/10

Excellent

11 Mar 2026

David

Overall, the hotel met our needs. It is in a good location and easy to get downtown and to the UT campus. The daily breakfast was delicious and offered many choices. We had a 2 bedroom suite which had plenty of room for the 4 of us. It is a bit inconvenient that the bathroom is inside one of the bedrooms and is tiny. The AC system was very noisy and did not seem to cool efficiently. The staff we interacted with were very friendly. They did send a building engineer to check out the AC but we were about to check out at that time

Friends_and_family Family

2/10

Poor

10 Mar 2026

Andres

The property was overall okay and the stay was decent. However, one thing I did not like was the smell in the rooms. They had a strong old or musty odor, which made the room feel less fresh and comfortable. Other than that, the property itself was acceptable.

Self

4/10

Poor

10 Mar 2026

Reginald

Old hotel property. Bar staff rude. Mark, the manager great personality. Omelets pretty good.

Friends

8/10

Excellent

08 Mar 2026

David

Hilton seems to have given up on this location. I walked in and thoguht I might have to change my reservation to a different location. Worn carpet and dirty furniture in the lobby. Paint chipped in some areas. Ground in dirt. Water valve in shower not tight enough to keep from drifting.
With all of that, it is still the quietest hotel around. The staff is outstanding!

Family

4/10

Poor

08 Mar 2026

Valerie

Roach in the room, dirty, pool had so many chemicals I had to wash and condition three times my kids hair. It was gross in the pool area

Family_with_children

10/10

Exceptional

07 Mar 2026

Gerold

GOOD

10/10

Exceptional

06 Mar 2026

Martin

Good room

Self

10/10

Exceptional

05 Mar 2026

Katherine

breakfast options were great and the 2 bedroom suite was spacious

Friends_and_family Family

2/10

Poor

02 Mar 2026

Christopher

Family

2/10

Poor

02 Mar 2026

Carl

I arrived a little after 7pm. The front desk person said I already checked in! Of course I did not since I was just arriving. She said “Let me go see who is in the room,” & went upstairs herself. Came back & said she will “comp@ me another room & not take a CC. The hotel is aged & rooms are smaller than other ES! The covering g in the toilet was peeling & at 1st glance appeared to be pieces of hair with broken pieces. The bottom of the bathroom door was rotted.

Now the breakfast was good and the lobby was clean. I never received an explanation for the check-in experience but we only stayed one night since we have a timeshare so it worked out. The room was like a 2 star especially with the dingy towels broken off pierces on the tub with cracks & rotted door. I usually buy 3-4 stars to avoid these things but like I said, one night. Breakfast was good just like ES. Very disappointed & won’t stay at this particular location again

10/10

Exceptional

01 Mar 2026

Denise

Clean, staff helpful, including good breakfast and happy hour

Friends

10/10

Exceptional

01 Mar 2026

Paul

Everything

10/10

Exceptional

28 Feb 2026

troy

Clean, friendly staff. Great location.

Family_with_children

2/10

Poor

22 Feb 2026

Jana

The hotel was in disrepair, the mattress was dirty, the elevators were out of order, there was hair in our sinks and the hotel was surrounded by houses with boarded up windows and graffiti. We did not even stay here, we left and stayed at the Embassy Suites Arboretum. It was much nicer and in a better part of town. We lost our money on the hotel, but jeopardizing our safety was not worth spending the night there. We chose to pay again for another hotel with clean, comfortable, and working amenities.

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Sarah

Best breakfast and cocktail hour

10/10

Exceptional

17 Feb 2026

Lynda

Room was nice and the staff was very friendly and knowledgeable. The breakfast was great- although it would be nice to have the waffle bar as some other Embassy Suites have. Otherwise, we were very pleased. Thank you for a great stay!

Business

6/10

Pleasant

17 Feb 2026

Adam

The one front desk girl had mean attitude like she was over the day before it even started tried to asks a few questions she was very rude like she didn’t not want to answer no questions or repeat anything she has glasses and braces with out her at this hotel they would of got a five stars but she really threw the whole experience off

Thank you for everyone else that works there truly good cooks and other employees.

Partner

8/10

Excellent

16 Feb 2026

Fabian

Food

Business Family

6/10

Pleasant

15 Feb 2026

Heidi

Our toliet wouldn't flush properly. The maintenance man came and snaked it ,but said it would probably stop up again. He thought there was probably something stuck in there. He didn't have time to take the whole toliet apart to get it out. Sure enough it backed up again before we left.
enough it stopped up again before we lef.

6/10

Pleasant

08 Feb 2026

Paul

Having rooms ready at check in time we waited for over and hour to get our room.

8/10

Excellent

07 Feb 2026

Jennifer

Room was Great, only thing was the A/C didn’t cool very well

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

rodolfo

The hotel was beautiful & exceptional. Front desk staff was excellent. BUT when we went to eat breakfast, there was a female staff member with all gray hair in her 50’s and she was EXTREMELY RUDE, i asked her a question and she didn’t bother replying she had an angry face and only gestured for me to give her my plate. Management please talk to her because that attitude she was giving off was unacceptable in such a fine place. I’m bilingual, and probably her same race, so that was definitely not the problem.

Partner

10/10

Exceptional

07 Feb 2026

Brittany

The room was very clean and spacious, the pool and hot tub were open but have a layer of film on the top

2/10

Poor

04 Feb 2026

Rhonda

my first room was too hot and when I asked to switch, they didn't give me access to my belongings that were still in my original room. Had to go back and ask for the original room key, then when I tried it, it didn't work. Went back down for the third time and got a key that worked and then back and forth to the new room and to return the temporary key. That wasn't a good start.

Leisure Family

6/10

Pleasant

02 Feb 2026

Lakisa

Fridge was not working and the sofa bed was broken so part of my party had to sleep on the couch instead. The water pressure in the shower was excellent.

Leisure Family

6/10

Pleasant

01 Feb 2026

Ashley

Room had a leak. Low water pressure

10/10

Exceptional

01 Feb 2026

Jose

Hotel was great, large rooms, comfortable beds amazing breakfast. There was a problem with our reservation due to a change in dates, the front desk personnel were very helpful and worked with us to get a room at a discounted rate. We were attending a wrestling HS event and did not want to have to change hotels. Also it was in the evening and we were tired and just wanted a room. Would definitely stay there again. The hotel personnel went above and beyond to provide great service.

Leisure Family

8/10

Excellent

31 Jan 2026

Niels H

Room was clean and nice. Great Happy Hour, would have liked the bar to stay open later than 10 pm on a Friday night

Partner

8/10

Excellent

26 Jan 2026

Michael

First put in a room that was

10/10

Exceptional

25 Jan 2026

james

Outstanding on all levels. Free parking would be nice

Family_with_children

10/10

Exceptional

23 Jan 2026

Arthur

loved it

Business_and_leisure Partner

10/10

Exceptional

22 Jan 2026

Ashlee

Spacious rooms! Great customer service! Clean lobby! Bar was spacious and great for socializing! 10/10!

Leisure Family

10/10

Exceptional

21 Jan 2026

Danni

It was amazing

6/10

Pleasant

20 Jan 2026

Rebecca

The room was dark and kinda musty. The way the hotel is set up make it very loud in the rooms. A flimsy french door will not block out any hallway and lobby sound. Not to mention weord plumbing noises in the walls. Our room was cleaned the first full day but the next 2 days they put folded towels on the couch, didn't make the beds, didnt take our wet towels, didnt give us new trash bags ect. It was decent enough but nothing impressive.

10/10

Exceptional

19 Jan 2026

RICHARD

Yes

Business Self