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Residence Inn Austin-University Area
Austin - TX · United States
1209 E 51st StreetView location
9.2/10Excellent597 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.6/10 9.6
Condition9.4/10 9.4
Location9.0/10 9.0
Neighborhood9.0/10 9.0
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn Austin-University Area
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance. Satisfy your appetite at one of the hotel's 2 restaurants. Mingle with other guests at the complimentary reception, held on select days.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
Planning an event in Austin? This hotel has 541 square feet (50 square meters) of space consisting of conference space and a meeting room. Make yourself at home in one of the 112 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.
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With a stay at Residence Inn Austin-University Area in Austin (Mueller), you'll be within a 5-minute drive of University of Texas at Austin and Moody Center. This hotel is 3.8 mi (6 km) from Sixth Street and 6.7 mi (10.8 km) from Zilker Park.
Make yourself at home in one of the 112 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Austin? This hotel has 541 square feet (50 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- 0.75 percent destination fee will be charged
We have included all charges provided to us by the property.
-
You need to know
- Guests can access their rooms with a mobile device.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
21
-
Optional fees
- Uncovered self parking fee: USD 3.87 per day (in/out privileges)
- Pet deposit: USD 100.00 per stay
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Russian
English
Spanish
Nearby attractions
Texas Child Study Center at Dell Children's Medical Center
0.7 km / 0.4 mi
Mueller Lake Park
1.3 km / 0.8 mi
Thinkery
1.5 km / 0.9 mi
Austin Community College Highland
2.8 km / 1.8 mi
St. David's Medical Center
3.4 km / 2.1 mi
University of Texas at Austin
3.4 km / 2.1 mi
LBJ Presidential Library
4 km / 2.5 mi
Bass Concert Hall
4.3 km / 2.7 mi
Mike A. Myers Stadium
4.4 km / 2.7 mi
Moody Center
4.4 km / 2.7 mi
UFCU Disch-Falk Field
4.5 km / 2.8 mi
Lee and Joe Jamail Texas Swimming Center
4.9 km / 3 mi
Blanton Museum of Art
5.4 km / 3.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 112
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parking
- Room service
- Laundry service
Show 30 more facilities & services
- Babysitting service
- Bellboy serviceExtra charge
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- GardenExtra charge
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Bar
- Restaurant
- Poolside snack barExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Snacks
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO AccessibleSTUDIO • Accessible • 1 BedroomSTU.H6-1
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
STUDIO Accessible
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-1
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 BedroomSTU.H6-KG
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
STUDIO Accessible KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 28 m²SUI.2D
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Centrally regulated air conditioning
- Living room
- Toaster
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
SUITE TWO DOUBLE BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Room amenities
- Bathroom
- Centrally regulated air conditioning
- Living room
- Toaster
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 28 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room
- Centrally regulated air conditioning
- Shower
- Bathroom
- Toaster
Facilities with extra charge
- Wi-fi
- Safe
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Toiletries
- Desk
- Cable TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
SUITE KING BED ONE BEDROOM
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Room amenities
- Living room
- Centrally regulated air conditioning
- Shower
- Bathroom
- Toaster
Facilities with extra charge
- Wi-fi
- Safe
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Toiletries
- Desk
- Cable TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 28 m²STU.KG
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Centrally regulated air conditioning
- Living room
- Toaster
Facilities with extra charge
- Toiletries
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Desk
- Cable TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn Austin-University Area
STUDIO KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Bathroom
- Shower
- Centrally regulated air conditioning
- Living room
- Toaster
Facilities with extra charge
- Toiletries
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Desk
- Cable TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn Austin-University Area
100
reviews shown
Sandra
Great stay
Fengxiang
A very great hotel.
Jose
Excellent customer service!
Jamie
No ice in the hotel at all! The doors are broken and don’t work to get into the hotel. We asked the staff if there was something wrong with our key. Both of their responses were “no those doors are broken and have been for a while.”
Kaya
Check-in was fast. Breakfast options were nice. Bathroom and towels in my room could have been a little cleaner. But the pillows were great. If I'm in need of accommodations in this area again I would not hesitate to stay here.
Kimberly L
Nice space I room
Anthony
staff were great, great location and in walking distance to many places. bed was comfortable and the shower was amazing.
Muneer
Big concern were the mattress conditions
Nancy
All of the staff were very nice. There is a good breakfast and both the rooms and the facility are very clean. I often stay here when visiting Austin.
Heather
Clean room and friendly staff. Just don’t book third party the pics are not the same as the room you get
Georgiy
Hotel stay was poor. Found 2 cockroaches in my room and had to report to the front desk, the best they offered was cleaning THE NEXT DAY.
Mukesh
Ac was blowing right on my face and therefore we couldn’t sleep
Daniel
The room was nice, the a/c unit was so loud that it was difficult to sleep with ear plugs, and no hot water for the shower in the morning even after letting the water run for several minutes. The staff were friendly and the breakfast was good.
James
Room had a very appealing layout. Clean and nice in kitchen, living room, bedroom, bathroom and shower. I'll recommend to my sibs who will be visiting Austin in a month or so. Friendly staff from desk to breakfast to room service.
Marwa
Loved the room and the price for it was amazing! Free breakfast was a huge plus for us and we throughly enjoyed our stay
David
Room was.clean and staff were professional, courteous and very nice
Madora
UNSAFE and disgusting. Avoid at all costs.
We had booked this hotel over Origin Mueller because of the pool and the buffet. Huge mistake. I was told that this hotel is going out of business and that is the only logical explanation for why it is in such a deplorable condition and why they are neglecting such critical maintenance.
- Leaking air conditioner caused room to smell of mildew - and on day 2, we found large amounts of BLACK MOLD. Once we saw this, we left immediately and switched hotels.
- Pool was bright green and thick with algae.
- Electrical outlets had exposed metal and caused small explosion that was super scary and ruined my plug.
- Furniture is at end of life - like free side of the road (exposed stuffing, rips, etc).
- Room just generally very tired and dirty.
The list goes on and on. Terrifying experience that nearly ruined our trip to Austin.
We had booked this hotel over Origin Mueller because of the pool and the buffet. Huge mistake. I was told that this hotel is going out of business and that is the only logical explanation for why it is in such a deplorable condition and why they are neglecting such critical maintenance.
- Leaking air conditioner caused room to smell of mildew - and on day 2, we found large amounts of BLACK MOLD. Once we saw this, we left immediately and switched hotels.
- Pool was bright green and thick with algae.
- Electrical outlets had exposed metal and caused small explosion that was super scary and ruined my plug.
- Furniture is at end of life - like free side of the road (exposed stuffing, rips, etc).
- Room just generally very tired and dirty.
The list goes on and on. Terrifying experience that nearly ruined our trip to Austin.
Annabelle
More lesa
Alissa
.
Nichole
Yes, staff brought out and replaced items fresh as needed
Karyn
Great
Lindsey
The room was spacious, with kitchenette and full size fridge. Easy accessibility to the parking lot.
Jennifer
Nice amenities, excellent breakfast, nice gym and pool!
Lidia
First room had an A/C that didn't work after trying to adjust it and the shower temperature could only be super hot or super cold. Moved to a new room where TV remote did't work and shower temperature stayed cold.
Emma Cherry
I would go back to this place. Very neat, spacious and accommodating staffs
Sierra
Great stay
Claire
Staff was amazing! Clean and upscale!
Todd
Staff were super friendly. The hotel was updated and very clean. Our room was very spacious and comfortable. We had a wonderful experience.
Ashley
Walking distance from shopping center, restaurants. Staff was friendly.
K.Douglas
Great stay for State Championship for One Act Play in Texas.
Paul
Daily housekeeping is not available. I stay 6 nights and room was never cleaned. Front desk says housekeeping is every 3 days and offerd toilet paper and fresh towels. Pool dirty, with green algae and not heated. Breakfast poor. Cold. Or out of most items. I am surprised Marriot puts there name on this one
Priscilla
Hotel staff was nice and attentive. Room was clean and comfortable.
Mark
Hotel room did not have a bathroom door. Front desk finally moved is to a new room
William
Top notch hotel
We loved the stay plenty of room, we will definitely be back.
Carrie
Very convenient to Dell Children's Hospital.
Verified traveler
Nice hotel
This is our second stay at this hotel. Rooms are very nice with lots of space to spread out and a full kitchen. Very convenient location for us. The bathroom could have used a good scrubbing!
Gabriel
Great service
Frederick
Front desk staff was uniformly great
Thomas
Great location missing breakfast essentials
Great location and front desk staff. The breakfast, however, lacked plates, eggs, and (a bit later) coffee. Other than that, a great start to the day.
john
Front desk staff were amazing. Nice rooms.
Wendi
Try nice, clean and quiet location
Rudy
It was great until...
Overall the experience was great although i woke up to a roach falling on my chest. That was unpleasant. The supervisor said she couldnt give me a discount since i paid through expedia.
Cheryl
Overnight stay only - much nicer accommodations than necessary!
Rebecca
Easy and friendly check-in.
Verified traveler
I’ve used this hotel before and it has been good. This time I had some issues. I woke up in the middle of the night with ants on me!! They quickly changed rooms but that affected my sleep obviously. Then we had a second room that we had trouble getting out of because the electronic lock wouldn’t u lock.
Gary
Had to take a 3rd room with a smaller tv screen because the first 2 rooms had tvs that were not working properly. One only had 20 channels and none were local, the other had a non functioning guide button and had to scroll through each channel to see what was playing.
Maricruz
Loved our stay. It was a cute and clean hotel.
Gabriel
Outstanding staff
Verified traveler
Clean & Comfortable Hotel -- Pet-Friendly
We stayed there for a couple of nights. Room was very clean and comfortable. We had our dog with us and they were very accommodating. There are many dining and shopping options in the area, some are walkable. We will be staying here again in the future.
Mark
Very good—but not perfect—YET
While there's always room for improvement, this Hotel always pleases me. The women running the breakfast buffet get an A+ from me. Always fresh food, AMAZING bacon, and a friendly \"Good Morning\" every day. I stayed a week, and LOVED these women. As for the front desk, Patrick was my favorite. The friendly African-American male spoke TOO LOUDLY and made me feel that my private questions were now the public's business. Otherwise, no complaints with him or the women also working the front desk. My experience with the housekeeping staff was not so great—my room was supposed to be cleaned every other day, but it was only cleaned ONE DAY total. Disappointing!
Tracie
Very nice place to stay
Cynthia
Nice & clean.
Robert
Everything was as expected...thanks
Lawrence
Enjoyed the variety of items at breakfast
Joe Bob
The staff are the NICEST! Will stay again when/if we get the opportunity.
David
Set back next to a Home Depot the property is clean, the rooms large and staff nice. Restaurants close early (9pm) so late night nothing to do. Not walkable but not a bad place.
Yanjie
We planned to stay in Residence Inn by Mariott Austin – University Area from September 1 to 4, 2023. After only one-night stay and at the morning of Sept. 2, we found that the bed was full of ants, a terrible experience that shocked us. We immediately quitted the hotel. The terrible hygiene of the hotel made our labor-day weekend completely unpleasant and horrified.
Laurajane
We had a great stay. The best/weirdest/favorite part? The elevator was always open and ready for me to head up to my room. Staff was friendly and the area was ideal.
Richard
Nice property
Ventilation output too close to beds
Ventilation output too close to beds
Stephen
It was comfortable. Nice breakfast, but a waffle iron would have made it better. Staff was friendly. The slope on the south entrance is pretty steep in places.
Kathleen
Very nice- bed wasn’t the most comfortable for me, but my husband loved it. Great location. Solid breakfast
Barbara Wiseheart
Lovely place to stay. Like having an apartment in Austin.
Kerri Ann
Very quiet, clean and a very friendly staff!!!
Marilyn
Location
Jennifer
Na
Verified traveler
The room was clean and comfortable. The only problem was the heater/air conditioner was extremely loud.
Tara
We are going back.
If you’re going with your family, particularly if you have a dog, this is a great place to stay. There are good walking paths nearby Starbucks, restaurants etc. Very convenient and a decent enough gym. Wish it had a little bit more but we will definitely be staying there again.
Jo
Easy check in. Great reception.
Fiona
Protect your belongings.
The room was spacious, well equipped and comfortable, but had a few minor maintenance issues. Lights weren't working and the toilet ran.
Although the hotel seemed to be in a nice area, several cars in the hotel parking lot were broken into and items were stolen. My car window was broken despite being parked right in front of the hotel and under a lamppost. The hotel staff were sympathetic and had alerted the Austin police, but were otherwise unconcerned. I did not notice any security cameras in the parking lot. Don't leave any bags or belongings in your car!
Although the hotel seemed to be in a nice area, several cars in the hotel parking lot were broken into and items were stolen. My car window was broken despite being parked right in front of the hotel and under a lamppost. The hotel staff were sympathetic and had alerted the Austin police, but were otherwise unconcerned. I did not notice any security cameras in the parking lot. Don't leave any bags or belongings in your car!
Heather
Decent area with lots of shopping and dining nearby. Hotel room was very quiet. It was clean but had a few noticeable areas of wear and tear. Overall it was a fine place to stay.
Douglas
No hot water. Noisy AC.
Hoang
The hotel was clean and convenient but I have issues with the AC unit right next to the bed. It was pound when running and kept me up all night.
Paul
Good but noisy AC
It was a good hotel with nice big rooms at a reasonable price, but the AC was very loud and made it hard to sleep the first night. Hopefully this is just a luck of the draw problem, but if you are sensitive to that sort of thing, you might consider booking elsewhere.
Lynn
Friendly and Exceeded Expectations
It was our 1st visit to Austin and it was wonderful. Maria at the desk made us feel so welcome like family! She was so friendly and gave us 1st class service! Everyone at the place was so friendly and personable. It was clean and comfortable! It exceeded our expectations. Thank you!
EARNEST
I loved the peace and quiet it gave me, and the staff was very friendly and attentive. Have no complaints at all
dennis
Liked the nice lobby common lounge area
Disliked - little Marriott signage, not that easy to find property
Disliked - little Marriott signage, not that easy to find property
Michael
Good location walking distance to good food. Great staff!!
Binny
The carpet was filthy, and the smell of someone vaping was very prominent in the room.
OLIVE
I loved loved loved my stay. The staff were so friendly and welcoming, it was clean.I absolutely loved the area it was a walki g distance to restaurants, shopping and Bank. We stayed in the suite and it was set up already so we bought groceries and we able to cook and eat in the room. Breakfast offered at yhe hotel was also great.So many options for different dietary needs.
Marion Z
Meh !
I was disappointed with there being no room service and the food offered for sale was not good. The mattresses were not to my liking - much too soft. It was difficult to get the shampoo, etc. out of the pump bottles as the nozzles and not been cleaned and there was dried product on them that made the contents shoot out in different directions.
Christy
The staff was very friendly and accommodating however the hotel was a bit run down. Our air conditioner kept us up all night with loud noises like an airplane taking off every 15 minutes. We had a changeable fare and cancelled our first night a week ahead of time and were supposed to get a credit from the hotel however this did not happen and now we cannot get the manager to respond.
Blake
Hotel was nice
craig
Front desk at 3pm was stressed and short staffed making her a little short with me. Been there and understand completely. Checked in about an hour and a half later than normal. All worked out in the end.
Verified traveler
Loved my stay! The front desk went above and beyond with their customer service.
Eduardo
Very pleasant stay.
Room was great with a living area and kitchen. Loved the separate bedrooms which gave us some privacy from our kids. Will be staying here again.
ellen
The front desk woman I think is namef Debbie ( afro american probably over 50) takes guests” comfort as her mission 😊🙏
Brent Wayne
Nice space with full kitchen and living area and quality bed. The lobby A/C was out the entire time. 3 of 4 TVs in lobby did not work. No restaurant/bar
Jessica
Perfect for business
Judith
Convenient location
Sonya
Excellent
Will stay here during every trip to Austin!!
Marjorie
Hotel was very clean and quiet. Breakfast was good each day. Would stay here again!
Victoria
Loved my stay!
I loved my hotel stay. The front desk was very friendly and helpful. The room was very clean and comfortable. I had a great night of sleep. It truly felt like home away from home.
John
Great friendly staff!
Marty
AC was so noisy, it showed like a large truck parked next to the bed. Room 225. No shower cap. Breakfast was just ok.
Victor
A/C unit so noisy, i was hurrying because i had an event and wamt an early check-in but the receptionist woman doesn't care about customer service
Anita
The layout of the room was nice. Lots of amenities in the room- good sized refrigerator, even a small stovetop and dishwasher.
Bed was soft and comfortable. Nice bathroom
Bed was soft and comfortable. Nice bathroom
Michael
The suite was nice with 2 rooms and 2 separate baths. Since the suite was in the corner, there was lots of loud street noise. The area was OK depending on which side of the neighborhood you were on. There was a large roach that was dead on the kitchen floor had to call the front desk.
Henry
Hot rooms
Hotel was mediocre. Seemed somewhat run down for not being that old. We had to switch rooms 3 times due to AC issues. We ended up purchasing a fan instead of moving rooms a forth time. Issue is the bedroom area does not get as cold as the living area. I hope they fix this issue because it is a great location and the staff was very accommodating.
Jean
Perfect for our needs
We wanted a kitchen for convenience and this was the perfect place. Clean, modern room with full refrigerator, dishwasher and microwave. The only thing we didn’t have that we wanted was The Golf Channel. Hopefully, full daily cleaning service will be in place soon with the waning of the pandemic!
Verified traveler
Overall our stay was good. The pool was murky and we had a couple dead bugs in the room when we entered. We also had a broken drain on the bathroom sink. Had to ask twice to get it fixed.
Location & surroundings
Residence Inn Austin-University Area
1209 E 51st Street, Austin, United States
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Residence Inn Austin-University Area
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