Name: La Quinta Inn by Wyndham Austin Capitol / Downtown
Address: 300 E. 11Th Street, Austin, 78701, US

8/10

Excellent

29 Jul 2026

Patsy

The hotel needs some upgrades. Our toilet was no flushable. I had to reach in the bowl to make it flush. The AC unit has mold buildup around the framework. We can smell the moldy smell in the air. The carpet is really outdated.

2/10

Poor

28 Jul 2026

Ramon

The only thing I can truly say was good, was at least the ac worked.

2/10

Poor

27 Jul 2026

Sparsh

The room was stinking, the property looked horrible. But the staff was amazing. They gave me a full refund and let me check out with no issues.

10/10

Exceptional

26 Jul 2026

Barenda

Everything was nice even during construction

2/10

Poor

26 Jul 2026

Marcos

Pictures are deceiving. In maintenance too but you have to pay for parking, they charged me 75 more for jus5 in case we smoke in room. We didn't even stay. Mold, dirty, just nasty in there

8/10

Excellent

21 Jul 2026

christopher

The room itself was just fine. Although I have no idea were these motels find there maintenance people but wow and I don't just meen this place. The building was being painted during our stay which was not a problem other the the backup alarm on the boom. The only thing I will say is that parking is not included with your stay. So there was a little sticker shock for the parking 35 a day. Other than that the place we surprisingly quiet for being down town.

Partner

2/10

Poor

17 Jul 2026

Cynthia

Upon arrival, we noticed the property was a little run down. We only needed the room for one night so we decided to just deal with it. We had to park underground and walk up stairs to get to lobby. The stairwell reeked of urine and the lobby of marijuana. Again, we just needed a play to stay so we just wanted to get to the room. They had a hard time giving me a room and when they finally did, we went up the elevator which seemed unsafe tbh and got to our room. The door was unlocked propped open by the latch. We walk in and notice the room was dirty, the sheets were on the floor soiled, there was food and shopping bags. There were was seemed like pubic hair on the sink in the bathroom.
We walked right back out and told them we weren’t staying. They made no effort to ask what was wrong or try to help in anyway. They said they would cancel me transaction and give me a refund and turns out they didn’t and am going through a dispute with Expedia to remove the charges.
Horrible experience. The pictures DO NOT represent or capture the true appearance of the hotel.
Will NOT stay again.

Friends

10/10

Exceptional

16 Jul 2026

Wayne

Peeled hard boiled eggs and a wonderful breakfast.

Self

2/10

Poor

16 Jul 2026

Oscar

One word to describe this hotel: INHOSPITABLE
There is no way I would stay here ever again, my friend and I even checked out early because we could not make it past one night there. The cleanliness was nonexistent. The maintenance is concerning with exposed wires everywhere, horrendous odors, and problematic plumbing. The floors were disgusting too. There was no want for using the pool as it was also not maintained.
While the hotel is under construction, and hopefully addressing these issues, there is no way it should be functioning under its current conditions.
I've stayed in La Quinta hotels before, and I don't know how each one is managed, but this one in particular definitely did not meet my expectations of past experiences. One figures that because it is a hotel under a chain, that there would be some type of standard, but that was nowhere near met.
My only compliment was the gentleman who checked us out, and I wish I had gotten his name to give him kudos. He was so easy to talk to, and when we explained we were checking out early, he was so helpful, as I can imagine this is a regular occurrence here.
Do yourself a favor and avoid this hotel as it will change the tone of your trip, this is not a place not worth cutting corners for.

Friends

2/10

Poor

15 Jul 2026

Raymond

We arrived and it was under construction and hotel looked horrible we didn’t even stay we cancelled our reservation.

Partner

4/10

Poor

13 Jul 2026

Jorge Andres Alvarez

The hotel is being repaired but there is a smell, roaches and is overall unclean.

Self

6/10

Pleasant

09 Jul 2026

Ana

The hotel has potential, but it has been allowed to deteriorate that it is a shame. There is remodeling, but there has to be supervision on the quality of the repair. The Capitol is across the street but many will chose other places to stay. The staff was very friendly, feel bad for their place of employment.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Daphne

The overall building was so gross, my expectations were low but i didnt think it would it this ridiculous. there was trash everywhere. the carpets are so disgusting. some of the bed sheets had little black spots and you could just smell to mold

Friends

4/10

Poor

07 Jul 2026

jennifer

no fridge, microwave or even a hairdryer in my room and i struggled closing and opening the door and had to force it which is scary for a solo woman traveler as well as the parking situation which was also a robbery to have to pay $45 a day for parking it in somewhere so scary and with trash and mattresses all around it

Self

4/10

Poor

05 Jul 2026

John

Lights didn’t work, the door didn’t have a locking system on it, the French doors to the bathroom were rusty, and coming apart, the curtains have holes in them, and the floor was dirty!

2/10

Poor

05 Jul 2026

Margil

Bad bad experience!

Our stay was extremely disappointing. When we first checked in, the key to our assigned room didn't work. We were then moved to a second room, where the air conditioning didn't work, and to make matters worse, there was what appeared to be human or animal feces in the closet. The smell was overwhelming and made the room unusable.

After reporting those issues, we were moved to a third room. Unfortunately, it wasn't much better. There was visible mold throughout the bathroom, around the air conditioner, and near the window. We also found a random pair of shoes left behind in the room, which made it seem like it hadn't been properly cleaned. The air conditioning unit wasn't securely installed, with exposed wires visible, creating both a safety concern and an overall poor impression of the room's condition.

Overall, this was one of the worst hotel experiences we've had. Multiple rooms had serious cleanliness, maintenance, and safety issues. We expected a clean and functional room, but instead spent our time being moved from room to room. I would not recommend.

Family_with_children

6/10

Pleasant

03 Jul 2026

Alexandria

It's nice it's next to the Capital. We were on the top floor and the elevator was broken the first two days and was scary getting on so didn't use. It was a place to sleep clean and sightsee.

Partner

2/10

Poor

01 Jul 2026

Tom

I won’t stop here again , no microwave, no refrigerator, hall way dirty and smells bad , elevator too old not working while I stay at 3rd floor.

Family_with_children

4/10

Poor

28 Jun 2026

Alyssa

Room had visible mold everywhere. Staff did not properly check us in (though they originally said they did) which led to a random man trying to get into our room around midnight. Was moved to a new room mid stay, but did not take away the original disgust from the room and staff.

Friends_and_family Friends

2/10

Poor

28 Jun 2026

Drake

My daughter felt unsafe.

Family

2/10

Poor

25 Jun 2026

veronica

As soon as we arrived, we were forced to use valet parking there was no other option.

After checking in, we tried to use the elevator and almost got stuck in it. Luckily, the doors opened back up, and we got out immediately. We then had to carry our luggage up four flights of stairs.

As we walked through the hallways, there was construction everywhere. The ceilings were falling apart, with pieces of wood and paint scattered throughout the hall. On the way to our room, we also noticed the pool was disgustingly murky, with dirt and debris covering the bottom.

Once we got to our room, the air conditioning wasn’t working, and the thermostat read 80°F. We went back to the front desk, and their explanation was that it needed to be reset because the cleaning crew had turned it off.

At that point, we immediately requested a refund and left.

This is actually my first time ever leaving a negative hotel review. I’ve never had an experience this bad, and I hope no one else has to deal with it.

Partner

2/10

Poor

24 Jun 2026

Gary

We walked into the room and it was a complete mess, with an unmade bed and trash on the floor.

Walked back to the front desk and said the room was unacceptable. Instead of offering a different room, the desk clerk offered us a refund immediately, but said that because it was booked through a 3rd party (Expedia), there would be an extra step in the refund process. After a few seconds, she told me that the money was sent back to Expedia and that I would have to handle things through Expedia at that point.

We left the hotel, went to our event, and decided to go ahead and drive the 4 hours back home. We arrived back home just before 4AM, and when I woke up this morning, I discovered that Expedia had no idea that our booking was terminated. I tried calling the front desk of the hotel (no answer), I messaged the hotel through Expedia in the same way they messaged me on the day of arrival (no reply).

Expedia tried reaching out to the hotel on my behalf, with no luck as of yet. This is a completely terrible experience with this hotel; not only did they keep the money from our canceled booking, but we also had to pay an extra $40 for parking which has not been refunded yet (a separate ongoing claim).

If there is any happy resolution to this, I will gladly update my review, but the hotel itself was a complete mess, and we would never ever consider staying there again.

Partner

10/10

Exceptional

24 Jun 2026

DONNA

This hotel was a very nice experience. The room was very nice, comfy bed, meaning not hard or firm....it was comfy. I got the executive room and it was spacious. the staff is very nice and helpful. I would definitely stay here again.

Self

2/10

Poor

22 Jun 2026

Luciano

This property was under construction and very loud! I couldn't sleep, & the hot water wasn't working! Front desk was no assistance!

Self

10/10

Exceptional

22 Jun 2026

Blanca

The building is outdated and it feels and looks rundown in need of an update.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Darren

Old hotel that needs much updating and work. They were maintenance personnel sanding, the surfaces of the concrete walkways, which was very loud and it seemed to be right under my room.

Self

2/10

Poor

21 Jun 2026

Jason

This hotel needs someone who cares about presentation. The people that work there are great; friendly, willing to help and are professional. The hotel itself, while under construction is a hot mess. If it wasn't for the friendly staff, I would have eaten the cost of staying and left. Even then, it turns out that the lights in the unit didn't work except for the bathoom sink light. The water ran, was hot, but had nails and screws on the floor, a desk chair that looked like it was a cat's scratching post at one time, The TV wouldn't turn on and none of the outlets worked except for the one in the vanity. The closet had a hole punched in it, and the light from the front door told us there was as gap underneath the door too. There was a huge cricket or roach crawling on the floor, couldn't quite tell, it was so dark in there. The A/C worked extremely well, but c,mon...it felt like I was in a section 8 complex. Whoever is managing that place needs to step up their game because your staff is working hard to provide a service that is seemingly welcoming, but offers little back except over-priced booking and $45 for valet parking. Better to do the garage 2 blocks down, $30 for 24 hours. Way better. That upgrade better be next level because the investment cost to accomplish it won't be cheap.

Partner

10/10

Exceptional

19 Jun 2026

Edison

🔥

8/10

Excellent

15 Jun 2026

Dante

.

4/10

Poor

14 Jun 2026

Sierra

staff was very helpful. air was stuffy in the rooms. room was old and almost falling apart. construction and renovations are being done. breakfast was mediocre.

Self

2/10

Poor

14 Jun 2026

Kimberly

This place is just gross! I got like a dozen emails reminding me that they’re smoke free and tampering was a no - no and all that only for the smoke detector in our room to be ripped out of the wall. The sockets were all loose, hair on the shower wall that was definitely not ours. We couldn’t wait to check out!

Family

2/10

Poor

13 Jun 2026

Sinéad

My window didn't lock. There was blood on the ceiling of my bathroom. There were no sheets on one of the beds. Felt like a bush tucker trial.

Friends_and_family Friends

4/10

Poor

13 Jun 2026

Damien

Nothing special, decent location, only food trucks in the area no restaurants so prepare to order delivery.

6/10

Pleasant

12 Jun 2026

Letty

Tv did not work. We called the front desk (with our cell phone because room phone did not work), and we were told maintenance would come by to fix it but they never did. We spoke to them the next day about not having light in the vanity area to get ready and they said the maintenance person had quit the day before so there was no one to go fix it. They gave us a 15% discount for the inconvenience.
Property was under renovation and noise was loud starting at 8:30, so we couldn’t sleep in.

Friends

4/10

Poor

10 Jun 2026

Vincent

Room was alright, pool was dirty, the building as a whole is in neglect.

2/10

Poor

07 Jun 2026

Jose

Except for the location
Everything else, pretty bad experience

Partner

2/10

Poor

05 Jun 2026

Melissa

There is no free parking at this location. You will be charged nearly 50 a day for each night you stay overnight. They say it's valet but I parked my own car each time. The room smelled weird, door barely worked.

Self

6/10

Pleasant

05 Jun 2026

Phillip

1 night travel stay. Only paid parking or hard to find street parking. Pretty run down complex. Probably would not stay again.

Self

10/10

Exceptional

04 Jun 2026

Yorg

Best place to stay if you want to Be close to 6th Street

4/10

Poor

04 Jun 2026

Rosalie

Room was not so clean. Beds and blankets were over used. The smell in the rooms was not pleasant. There were no wash cloths.

Friends_and_family Family

2/10

Poor

02 Jun 2026

Carlos Noe

Cobran el estacionamiento muy caro y no lo especifican.

10/10

Exceptional

01 Jun 2026

Alberto

All good!

2/10

Poor

30 May 2026

JENNIE

So many unexpected fees. There is a $75 deposit required additional to your room to make sure you aren't smoking in your room. I chose a non smoking room. Valet parking is mandatory! You are not allowed to park your own car and it costs 20 to 45 dollars for it that's not included. You dont have access to your car at night because they lock the keys in the lobby. Not very securely either. Anyone has access to that cabinet. Didn't even go in the room. While we were leaving several people were trying to get a different room because there was blood on the sheets and it was dirty. Never staying here again.

Partner

2/10

Poor

29 May 2026

Juan

Cracked ceiling with water dripping out . And smelled like mold

Friends_and_family Family

10/10

Exceptional

29 May 2026

ZHIJUN

Good
Clean
Nice

Family

8/10

Excellent

27 May 2026

Patsy

Our room had a musky smell, when we first entered it. There were dirty clothes in the corner, which indicates the housekeeper didn't vacuum the carpet. We had coffee packs, but no sugar condiments or cups to make coffee in our room. La Quinta can do better.

Friends_and_family Family

2/10

Poor

26 May 2026

Nestor

They never mentioned on the website that parking cost $45 per day—almost more expensive than the rental itself.

Family

4/10

Poor

25 May 2026

Kim

No self parking, which is ridiculous since this is a 2 star hotel. Toilet broke, no blow dryer in the room. Hallway smelled like urine. On the fip side, very comfortable bed, room was clean and great shower.

Self

2/10

Poor

25 May 2026

Reynaldo

First I want to say, staff was good and friendly. However, the property itself in poor condition, the rooms not very clean, strong smelled of mold, hair dryer and room did not work, the three days we were there there was no maid service, we were told that housekeeping only comes after three days. Parking was a fiasco, they charge 40+ dollars per day for parking and we had no choice but to park on a parking lot 2 to 3 blocks away which came out a lot cheaper for us. The elevators were very slow and all in all the property needs much attention. I would not stay here again or recommend

Friends_and_family Friends

2/10

Poor

25 May 2026

Kricia

No water in the toilet, tub water faucet was broken, bedsheets smelled, some lights werent working.. had to pay 35 dollars to park, too expensive for the quality honestly. Never again.

4/10

Poor

25 May 2026

Jennifer

Upon driving up to the property, our thoughts were, “what have we booked?Laquinta’s are usually nicer than this.” It was an open air property, meaning the hallways and doors were exposed to the outside. Not the safest option. Valet was $45/night with no self park option. That in and of it’s self was a joke, because having valet infers that your property is nice and this place was not. There were elevators, but after using it once we took the stairs, because it was small and dirty and honestly we weren’t exactly sure it could even make it up one floor safely. Upon entering our room, the popcorn ceiling was hanging down in a couple of different spots. Clearly no upkeep is happening at this property. There’s no way they should be charging $135/night for that. They should have paid us the $180 we spent to stay there.

Partner

2/10

Poor

24 May 2026

Tosha

The parking is 45 a night.
The place is completely run down.
Smelled horrible.
Staff is really nice and friendly.

Partner

4/10

Poor

24 May 2026

Norma

Handicapped was used for valet parking. Was not able to utilize my handicap.

2/10

Poor

24 May 2026

DIEGO

The condition of our room was poor.
We chose this hotel based on its advertised quality and location; however, the room and facilities have not met reasonable expectations. We found cleanliness issues, including an unclean toilet, strong odors, visible moisture damage, and a bathtub in poor condition. Additionally, the valet parking service does not appear to provide the level of service described, despite the significant nightly fee.

Given these issues, I do not believe we received the quality of accommodation we paid for.

Partner

6/10

Pleasant

24 May 2026

darren

Powerwashing the entire place during my stay. Understandable this needs to be done, but while accepting reservations? No warning? Could barely walk on sidewalks, stairways, or hallways due to pooling water.

2/10

Poor

24 May 2026

Emily

La Quinta should be ashamed of this property.

We chose the hotel for location, which it was close to the Moody Center and the main downtown area. Location is all this hotel has going for it.

As we pulled up it looked run down and we decided to utilize the vallet parking (regrets, explain later)

The gentleman we checked in with was the only kind/helpful employee we interacted with. So shout out to him.

The elevators were gross and floor of them was all beat up and stinky.

We finally made it to our room and immediately there were issues. The safety lock on door was broke, there was residue on walls, curtains broken, etc. we asked for a room in better condition and the gentleman at the desk said that our room was considered one of their best kept rooms.

The following morning we packed up to leave, went to lobby and weighted for vehicle after doing the digital request. After awhile we asked the front desk about our vehicle status. We were told by the younger lady, who smelled like booze, that the valet was late to work and didn’t know when he was arriving. She then told us we could go through the keys in the desk, find out and then go find our vehicle. Wild.

Needless to say, we will not be staying here again. Not even for another overnight.

Partner

4/10

Poor

23 May 2026

Craig

Bathroom light and most of the bedroom lights didn’t work. The room was not cleaned very well. We were moved to another room all the lights worked but was still not a very clean place.

Partner

2/10

Poor

22 May 2026

Ruben

The room

2/10

Poor

22 May 2026

Mark

Unsafe feeling with full time renters and homeless people around. Valet person was useless for help and front desk never answered the phone nor was their anyone present when I waited 20 mins.

6/10

Pleasant

21 May 2026

Katie

The pictures do not match the ones online so it was a bit of a surprise when we checked in. We did find some cockroaches in our room and had trouble opening the door. The staff were helpful but I wouldn't recommend staying here longer than 3 nights.

Friends

6/10

Pleasant

21 May 2026

Diamond

For a last-minute trip the location and price was very convenient. You’re basically paying for location more than anything. A couple issues. It could definitely be upgraded. A few bulbs were out so lighting was poor, the bathtub scared me so we didn’t use it. The amenities were OK, served their purpose, there was a pool and complimentary breakfast. Staff was helpful and accommodating. I called to check in. They said my room is ready and so I tried to go ahead and drop off bags, but they still wanted to charge an early bird fee.

Friends_and_family Family

4/10

Poor

21 May 2026

Mallory

The staff were very friendly and helpful! However, the pool area was very dirty and had dead plants all around it, and the keypad to the pool was broken which made it difficult to use. The room was cozy, but the floors were not clean and the bathroom doors wouldn’t shut. The headboard on one of the beds was broken, and only one bed had a duvet. The hallway to our room smelled horribly and needs a good clean. Breakfast was delicious though, and it was within walking distance of everywhere we wanted to go.

Family

2/10

Poor

20 May 2026

natalia

everything was bad. no parking available had to pay parking 3 streets away, staff was rude and unhelpful. they overcharged my card by 300$. room smell bad, everything was dirty.

Partner

6/10

Pleasant

20 May 2026

Veronica

Room looked a bit worn but was clean. AC worked great. Bathtub looked moldy and grimy.

Friends

6/10

Pleasant

19 May 2026

Eric P

Wasn’t able to get a signal on the television. A/C worked the first night, but not after that.

Self

4/10

Poor

19 May 2026

Brandie

Elevators were small and dirty. Rooms were dirty and bedding looked like it had stains. The staff was amazing. The best customer service I’ve had at any hotel for awhile. I was also charged twice for the room and it’s still not been refunded.

Partner

4/10

Poor

18 May 2026

Carl M

Air conditioning thermostat was felt apart. Horrible. Ac was with blue blinking light in was worried if it will turn on fire. The bathroom and floor was dirty. Never will stay there in my future travel.

Partner

2/10

Poor

18 May 2026

Robert

This location is not well cared for. The comforter on the bed had a wet stain on it. At a closer look, there were blood stains on the comforter. Seems like housekeeping tried to clean it. I called housekeeping. They came and changed the linen and comforter on the bed. There was no light in the bathroom. There was no door to the bathroom. The carpet was sticky. The TV came on, but took about 10 minutes for the screen to come on. The breakfast buffet considered of frozen sausage biscuits and two kinds of cereal. No spoons. Only forks. Self-parking, because Valet was not available due to short-staffed. Parked two levels down. No elevator to come back up. This was definitely not a good experience.

Self

10/10

Exceptional

18 May 2026

Nicole

Great location and nice spacious room

Friends

4/10

Poor

18 May 2026

Tom

Dive

6/10

Pleasant

18 May 2026

Holly

Pro - comfortable bed, main room, sinks and shower clean. Great location. Excellent staff, very helpful and nice.
Con - floors not very clean. There was a coffee pot, but no cups. No cups in bathroom. Hand towel and bath towels, but no wash cloths. Couldn’t use pool as no keys worked on gate. One of the two elevators bounced quite a bit and felt like it was going to fail when it reached the floor and its door would stick half way closed when it stopped. Breakfast was not as described.
With updating and better maintenance this place could be a gem. The staff was well trained and provided excellent service.

Partner

6/10

Pleasant

18 May 2026

Vanessa

Staff is super helpful and friendly, property needs restoration and cleaning, but overall my experience was great and also amazing location.

Family

2/10

Poor

17 May 2026

Carlos

We had to change rooms 2 times. The first time was due to the A/C not working. The second was due to the toilet leaking and not flushing. We had a double and had to accept a king for 3 adults good thing is we are family but still was a tight fit.

Family

4/10

Poor

17 May 2026

Cristina

This property is definitely more motel than hotel. The location near Moody Center is excellent, and the bed itself was comfortable, which is the main reason I’m giving it two stars instead of one. Unfortunately, the rest of the experience was pretty rough.

The room and hotel overall felt very rundown and poorly maintained. Four out of the six lights in the room didn’t work, including the bathroom vanity light, which made getting ready difficult in such a dim space. The mirror also had a noticeable film of dust or grime on it that made the room feel unclean. To make matters worse, the in-room phone didn’t work, so contacting the front desk wasn’t even an option.

The bedding situation was strange as well — there was no actual blanket or comforter on the bed, just two sheets, so I ended up using towels to stay warm overnight.

Breakfast was disappointing too. The food selection was minimal, and the toasters barely functioned; I had to physically hold the lever down the entire time just to toast anything.

Overall, the property gave off a neglected, uncomfortable vibe. While the location is convenient, I would not stay here again.

6/10

Pleasant

17 May 2026

Stephanie

The hotel is very outdated.
The separate cost for parking was an inconvenience since there was a concert going on that caused parking to be limited.

Partner

2/10

Poor

17 May 2026

Christy

Wall A/C unit was falling off the wall and leaking water onto the floor. The door only closed fully if slammed. The bathroom floor was dirty looking. The parking is expensive and difficult to get in and out if other cars are waiting (it’s run by the city). It’s a very old property in need of a major refresh, or just tear it down.

Partner

6/10

Pleasant

16 May 2026

Sandra

You have to pay for parking $39 for overnight or you can valet for $45 and that was not mentioned when booking. It would be very helpful if it would be mentioned when booking at this location. it’s a very old building definitely needs upgrades. Parking area sucks.

Partner

2/10

Poor

16 May 2026

Brenda

Todo estuvo horrible, todo en la habitación y fuera de ella en pésimas condiciones, los muebles rayados y sucios, olor a humedad y pésimo olor en las áreas comunes y estacionamiento, escaleras, todo, no vuelvo a hospedarme en un quinta jamás, tengo evidencias de fotos si me contactan las envío

Friends

6/10

Pleasant

16 May 2026

Eduardo

Staff was awesome, but for one night and cheap not bad . But rooms are old and need updating and hotel also needs updating tv was not working in our room . Front main door had big gaps and wind and light is coming through our room . Ac was great.

Friends_and_family Family

2/10

Poor

16 May 2026

Emily

The hotel was gross. The parking garage smelled strongly of pee. The room was terrible and did not match the photos. Plaster was falling off the walls. Doors and trim were damaged. Just terrible.

Friends_and_family Family

4/10

Poor

16 May 2026

Anthony

Room was actually falling apart, door knobs falling on the ground, toilet water keeps running, I asked for an ironing board, spent 3 days still no ironing board..

Business

2/10

Poor

15 May 2026

Patricia

No hot water , does not appear contractors were competent. Fixtures loose, faulty , lights flickering , pipes constant drip. I did receive a refund and staff was helpful but the building is in disrepair.

Self

4/10

Poor

13 May 2026

RAMIRO

The property is not family friendly. Does not feel safe. Staff is great, but the property is just not maintained. Location is awesome. Price is reasonable, but the facility is not.

Self

2/10

Poor

13 May 2026

estela

room had hair on the bed. and shower. there was no hot water. nowhere does it state that you have to pay for parking. the tv did not work either.

Self

4/10

Poor

13 May 2026

Armando

not hot water , breakfast not good

2/10

Poor

12 May 2026

Bang

I want to start out saying that I have stay at plenty of La Quinta Inn and was very happy with my stay in the past.
But this La Quinta Inn is something else, first it is obvious this La Quinta Inn has been neglected, it need some serious TLC. There was no hot water, found food on the floor, and there was no way I would have walk bare foot on the floor. The parking garage was dark, not very clean, and lights was flickering. This was something you would expect to see straight from a slasher movie.
Needless to say, we check out early and went to another hotel

Family

2/10

Poor

12 May 2026

Anders

Facility was dirty, the room smelled like skunk and was completely filthy. Never staying again!

8/10

Excellent

12 May 2026

Zoila Luz

We were there 2 nights. The bedroom was ok, but the bathroom needs some maintenance. The bathtub looked dirty, but it was actually white paint that was cracking and made it look dirty. The common areas need maintenance. There was enough food at the dining room and the coffee was excellent.
The whole staff was excellent. From the maintenance workers to the hotel receptionists were very courteous, educated, well trained and they made our stay comfortable. I was very impressed by their attitude and professionalism. The cleaning ladies were very helpful. The whole staff needs to be praised for their service. Everyone there needs a salary raise. Thank you for asking for my opinion.

Friends_and_family Family

2/10

Poor

12 May 2026

Miguel

Hotel had no hot water and room needs new carpet

Partner

2/10

Poor

12 May 2026

Johnny

dirty fillty i want a refund

2/10

Poor

12 May 2026

Yesenia

Extremely disappointed and upset at our stay this past weekend. In my first room the light from the bathroom was not working and it actually had water liking from the room above into the light fixture. I was able to get another room however we had no hot water the entire time we were there. We were offered a discount which I have yet to receive yet my siblings have received theirs and we all have the same bank. Some of the graveyard shift members were extremely rude. Aside from also having to pay $45 per day for parking. Will never stay here again.

Friends_and_family Family

2/10

Poor

12 May 2026

Wayne

No hot water at property. They offered a refund if we wanted to cancel but we would need to ask hotels.com to request the refund. We accepted this but after numerous attempts they now aren’t honoring this and are charging me for room. Terrible property, very run down and mismanaged!

6/10

Pleasant

11 May 2026

Jesus

The room is not like in the pictures also you have to pay for park your car in the hotel $35 and make you pay a deposit of $75 and i don't know how long will take to get it back

Partner

6/10

Pleasant

11 May 2026

Eloise

The whole building need to be remodel. The staff was very nice and professional.

Family_with_children

2/10

Poor

10 May 2026

Frania

Immediately upon walking in, the elevator was shaky and the doors would only open and close halfway. Once we got to our first room, the toilet was completely clogged. We called maintenance and even reminded the front desk on our way out, but when we came back it still hadn’t been fixed, only to find out they didn’t even have maintenance available. They then switched us to another room, which was somehow even worse because it looked like they had given us someone else’s room. There were clothes and belongings everywhere. By the third room, we were exhausted and just accepted it, even though the main light didn’t work and only one bedside lamp turned on. On top of all that, the entire building smelled strongly of water damage and mold. If you’re only staying one night and barely plan to be in the room, it might be manageable, but if you want a comfortable stay and don’t feel like going on a room scavenger hunt, I’d strongly recommend looking elsewhere.

Friends_and_family Family

2/10

Poor

10 May 2026

Nora

No hot water, hairs on bed, bad smell. We stay only one night and cancelled the other 2

Family_with_children

2/10

Poor

09 May 2026

Pete S

This place is not kept up. Outside looks ratty. They had no hot water when we showed up and we canceled.

Partner

2/10

Poor

09 May 2026

Nirmal

no hot water, TV did not work, unfriendly staff yelling at customers who after long hours of travel cannot get a hot shower. The hallways and stairways stink. absolute sham of a place

2/10

Poor

08 May 2026

Richard

Was no hot water, A/C did not work parking terrible was charged twice told valet person about getting charged twice and they gave me a fake number of who i can talk to gave me the run around. Will not recommend this place at all

Friends_and_family Family

2/10

Poor

08 May 2026

Amanda

The whole hotel, including lobby, was dirty and mildewed. The elevators was sketchy. The trash from previous guest was not removed. Sheets were not all present. Bathroom was a disappointment and shower leaked. Parking sucked. If you want a cheap place right by the capital, this is for you. But you are getting what you pay for.