Name: The Line Austin
Address: 111 East Cesar Chavez St., Austin, 78701, US

The Line Austin

Austin - TX · United States

111 East Cesar Chavez St.View location

100 reviews shown

10/10

Exceptional

27 Jul 2026

Michael

Great location and friendly, helpful staff!

10/10

Exceptional

26 Jul 2026

Winnie

Great location to many popular spots in downtown. Beautiful view of the Lady Bird lake.

10/10

Exceptional

26 Jul 2026

Craig

Excellent room and pool.
No desk in my room if you're doing a work vacation.
Great internet

6/10

Pleasant

23 Jul 2026

Erhardt

Not the same hotel I have experienced in the past. Shower drain was plugged and outlets in the room were not working AND surging. Plaster and ceiling cut outs everywhere. Just feeling very unkept.
The pool was not clean as I was used to in the past. Restaurants were good but not open for hours we needed and we were directed to go to the food hall across the street - a decent option for that day. I do not think I will entertain this option again.

6/10

Pleasant

19 Jul 2026

Kristyn

Not great for families and kids. Would come back as a couple vs family

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Karina

Our stay at the LINE was wonderful! The room was clean and had everything we needed. The staff at the front desk and valet members were kind and helpful. If you are someone who enjoys outdoor activities, this hotel is great to stay at due to its close proximity to the lake. I’d definitely stay here again in the future and I recommend it to anyone who is looking for a unique hotel to stay at.

Partner

6/10

Pleasant

17 Jul 2026

Oscar

The hotel looks much nicer in pictures than reality. The carpet in the room was visibly dirty - really gross. There was obvious patchwork on the ceiling and closet that hadn’t been finished. Took a friend for her birthday and it was honestly a little embarrassing that the quality was so poor.

Friends_and_family Friends

4/10

Poor

16 Jul 2026

Robert

The beds are very low to the ground. There is no door or curtain on the shower which is normally fine but the stationary glass does not prevent the water from spraying around the bathroom. So I checked out the first morning of a three day stay. The hotel said they could not credit me because i booked through Expedia. Expedia couldn’t help because i had stayed one night. The hotel made the business decision to accept bookings from the third party. I think it is poor business to push the client back and forth. It hurts both businesses. No more booking through Expedia and I know to “check the vibe” before booking as i was told by the hotel staff

Self

10/10

Exceptional

16 Jul 2026

Tiffany

The staff was very kind and attentive. I even received a text during my stay asking how I was doing and if I needed anything. The hotel is very clean, and quiet. The shower had very hot water with excellent water pressure. The minibar had a very nice variety of drinks and snacks. The hotel also had many nice restaurants inside and nearby. It is also close to many downtown activities. Perfect stay.

Self

8/10

Excellent

15 Jul 2026

Shannon

The location is great if you are interested in the downtown area we walked to the Capital, the mothership comedy club and down the main strips, We saw the Congress bats and the Fourth of July celebration was easily seen from the grounds beneath the bridge which was magical! We didn’t get to go to the bar upstairs it was closed for a private event, parking was not included, the pool was small so crowded but it was cute and had a bar. One elevator was broken the whole weekend and the a/c took awhile to cool down the room. Staff was very friendly and helpful, overall I was happy with our stay but will budget a little differently next trip!

Partner

8/10

Excellent

14 Jul 2026

Niknaz

Everything was good and we enjoy there and our room was in 10 th floor and riverside that had gorgeous view .

Family_with_children

8/10

Excellent

12 Jul 2026

Stewart

An area with TVs near the bar had no AC

Partner

10/10

Exceptional

06 Jul 2026

Rosa

Great location close to downtown and Soco. Plenty of great options to eat inside the hotel and in the area. Nice pool and amenities. Great staff. Stay there with my husband for four nights, we had a great time.

Partner

2/10

Poor

06 Jul 2026

Orel

Bad service the ac doesn’t work.

Partner

6/10

Pleasant

05 Jul 2026

Gerritt

TVs didn’t work, had to call maintenance twice for ‘no signal’

Self

8/10

Excellent

05 Jul 2026

Marta

Enjoyed food at Grey. Greatvroom service cleaning. Nice pool and Veracruz very good food. Very centralized to all activities wanted to do.

Self

10/10

Exceptional

05 Jul 2026

Kye

Good stay, loved the pool during the day

10/10

Exceptional

04 Jul 2026

Stanimir

Great location! Friendly staff!

Partner

6/10

Pleasant

04 Jul 2026

Kortney

When we first arrived, the property looked unique and fun! But in reality, it’s in desperate need for a deep clean. All the furniture in the lobby is stained, there’s dirty carpet in the elevators. It was strange how low the beds were and that they were a platform. The “dresser” in the closet was a 2 drawer end table that had seen better days. There were drinks and snacks in the room, but no way to weigh to indicate you “purchased” and no price list. The live TV channels never worked. The pool area was nice, the restaurants were good. Overall, I probably wouldn’t stay again.

Business

6/10

Pleasant

03 Jul 2026

Suzanne

Liked: location, vibe
Disliked: mediocre reception / concierge staff. Acted as if they were doing me a favor but then didn't follow through.
Disliked: 1st room location faced Cesar Chavez St- street noise was obnoxious! Sirens and traffic kept me up until 2am. I may as well have been trying to sleep on the sidewalk
in NYC. I switched rooms to river side.
Disliked: lighting in bathrooms horribly dim
Disliked: bars stopped serving at 11pm

10/10

Exceptional

02 Jul 2026

Kerstin

I've stayed at the LINE twice, and I really like the creative decor, relative to typical chain hotels. The pool is very pleasant and relaxing (with an adjacent bar) and the view from the restaurant on the 6th floor is great, looking over the river. Rooms and beds are comfortable. Walking distance from much of downtown Austin. My only complaint is that the lighting in the bathroom is a bit dim, but they provide a lighted mirror which helps. Oh, and I'm not a fan of the \"resort fee,\" I'd rather have everything included in the cost. Still, I'd be happy to stay here again when in Austin.

Self

6/10

Pleasant

28 Jun 2026

Keisha

Overall it’s ok. The restaurants and bars close at 11, even on the weekends, which wasn’t great. I had to move rooms because of maintenance noise. The phones in both rooms didn’t work. I cut my knee on an exposed screw on the chair. The ice machine rooms were odd and the door to the room had been kicked in. The staff wasn’t super friendly. Louis at the front desk was great but the bartenders at the outside bar and the front desk staff seemed like they didn’t want to help us. One of the bartenders inside was great, but the others weren’t friendly. When I asked to switch rooms, it was like pulling teeth. The pool is lovely. There was a security incident on the day I was there, but that happens. Security handled it. It’s a great location too. Just wish the staff were friendlier and more helpful.

Friends

6/10

Pleasant

28 Jun 2026

Caroline

Partner

10/10

Exceptional

24 Jun 2026

Nicholas

I booked a room with a city view. While checking in, the front desk asked if I would be willing to change rooms, I agreed. When we got to the room out view was a wall. I called the front desk and they swiftly made it right and gave us a room with a great view.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Shawn Matthew

Hotel could use some refreshing, from the rooms to the pool. The rooms are showing age, while the pool walls and floors were very beat up. The Vera Cruz taco stand mad all that moot as we loved that place. Staff was super friendly, parking valet was fairly fast friendly but I'd preferred to self park. Location is a bonus as it's very close to dining, bat bridge, and entertainment.

Family_with_children

10/10

Exceptional

23 Jun 2026

Vincent

Best place to stay in downtown Austin

Self

2/10

Poor

22 Jun 2026

Cel

Didn’t meet my expectation at all.

Partner

8/10

Excellent

21 Jun 2026

Brittney

We had a great stay! Conveniently located to walk downtown. Pet friendly, huge plus for my baby doggo (who is like my child), quiet, room service was tasty. Seriously the only thing I could even say, is the shower is beautiful, but the glass panel allowed for a splash factor which wet the bathroom floor. But overall, we will be back with no complaints!

Pet

10/10

Exceptional

21 Jun 2026

Angela

Fantastic location and great for our family trip as close to bats. Vera Cruz restaurant was delicious!

Family_with_children

10/10

Exceptional

15 Jun 2026

Elizabeth

I always stay at The Line when visiting Austin. It's a great location right on the lake and near South Congress which is my favorite shopping area. The rooms are beautiful and spacious and the shower is amazing. All 3 restaurants are worth checking out. The pool is relaxing in the morning and a fun social whirl later in the day.

Partner

10/10

Exceptional

14 Jun 2026

April

We stayed at the Line Hotel in June 2026 for our anniversary, This is my favorite hotel
In Austin because of the beautiful view of town lake. Stay in a high floor and request a view of Town Lake. We would like to thank Carolina who upgraded us to the “Bridge Suite” on the 7th and it was very spacious, clean and comfortable. The pool was crowded but there were plenty of towels and seating for everyone. Even busy the line at the bar was only 2 people. Place your order for Veracruz tacos early because they take a while but are SO worth the wait. The Barbacoa was so tasty! Later that evening we watched the bats from our room just after the sun set. Always fun! In the morning the room service arrived on time and everything was prepared perfectly. In my opinion you can judge a hotel by how the room service operates, and this was perfect. The açaí bowl was delicious. The only one thing was that one side of the room looked down onto the AC/maintenance part of the building, but we had 3 sets of windows so that did not bother me. We did not eat at Arlo Grey but have before and it’s good - the idea is to sit next to the window so you can watch the boats go by on town lake. We love this hotel and will be back!

Partner

8/10

Excellent

10 Jun 2026

wayne

Great location and atmosphere. Very clean. Food was good. Bed comfy. Its odd to say but I ordered Coca Cola twice from the desk and I still haven't got it lol. Overall nice hotel though!

Partner

8/10

Excellent

04 Jun 2026

Rebeca

Great view on the Lake View rooms. The rooms looked sparse and it looked like the main bedroom just had a paint refresh. The bathroom looked like it was new but it didn’t have a bathroom fan for privacy and freshness. The LINE is the old Radisson with a refresh and you can tell that a lot of the refresh is the main lobby and the bathrooms inside the hotel rooms. The beds are also low profile in case that matters to anyone. Regarding parking, you have to pay based on their hourly valet rates or else find free parking somewhere else which isn’t feasible. I chose to pay the $56 overnight valet rate. Last but not least, the food at the Veracruz restaurant attached to it as well as the cocktails and fresh fruit juices were delicious.

Friends

10/10

Exceptional

02 Jun 2026

Amy

This is my favorite place to stay! The restaurants are delicious, the staff is wonderful, and the pool is superb. I can’t wait to visit again!

Self

6/10

Pleasant

31 May 2026

Michael

Room 609 made our stay a terrible morning. “Nicholas” was loud in 609 and all we heard was hotel staff trying to get him out. Then police arrived and had to escort him out. So had very little sleep.

A very different experience checking out than checking in. Had the worker asked, how was my stay, I would’ve told them unpleasant. Glad they got the guy out, but acknowledging the rooms around with credit might be a nice gesture. I’m sure the others didn’t enjoy it either.

Good hotel, just unfortunate experience.

Partner

8/10

Excellent

31 May 2026

Michael

Clean room . Fast response. Will book again.

Family_with_children

10/10

Exceptional

31 May 2026

Tracey

Great stay but take a makeup mirror. Zero lighting

Partner

10/10

Exceptional

30 May 2026

Chelsea

We loved the hotel! Go give it a try and enjoy yourself!!!

Partner

6/10

Pleasant

30 May 2026

Price

Great location, amenities and pool. Parkingfees are steep at $86 per night — they just increased the rate to $56 plus the 8.25% parking tax adds about another $20 to the rate.

Friends

10/10

Exceptional

29 May 2026

Julienne

Truly one of the best hotel stays I’ve ever had. We got the suite and it was so spacious and beautiful. Great location for walking, biking, or kayaking!

Partner

10/10

Exceptional

27 May 2026

Katherine

Fun, hip hotel in a perfect location for exploring the best of Austin! We’ll be back.

4/10

Poor

25 May 2026

Lori

The pictures online were very deceiving. The hotel was dirty and our hallways and room smelt very musty. The pool was black, not crystal clear blue, you couldn’t even see the bottom. Our room was on the fourth floor but the music at the pool was very loud until 10 pm. Not ideal with a child in our room. I didn’t see a single employee except when I needed to check in or valet my car. Not a great visit and way to spend my first time in Austin. I would not recommend.

Family_with_children

6/10

Pleasant

24 May 2026

Russell

The rooms are a little run down but the bed was comfy. The main lobby floor always seemed to be dirty and probably needs cleaning often due to dogs staying in the hotel. We brought our dogs because it says “dog friendly”and no fees, but they had us sign a paper that says you won’t leave your dogs unattended and if they bark then you will be charged $250. However after we left ours in the room to go to a concert that we had already bought tix for and worrying the whole time that they would bark, we later found out that there were dogs all around us in other rooms and it sounded like a kennel due to all the barking (which we didn’t mind) but the fact being that the staff made us feel like we couldn’t leave them alone when in fact other guests were doing so. Also the valet tries to pressure you into valeting you car for $50 per night and if you don’t use them they yell at you to move your car when you’re simply trying to unload your bags. There’s literally a parking garage a few yards away for $25 per day. Doubt we will stay again which is too bad because it’s a cool place otherwise.

Pet

2/10

Poor

23 May 2026

Lucas

They let the maids determine if you should be charged an extra $250 smoke fee but we don’t smoke or vape. At 11:15 we walked out of our room to leave while we saw the maid about to come in. Unfortunately my husband had to take a poo before we walked out and the bathroom door didn’t get shut but by 12:00 we got an email that we were getting charged an $250 smoke fee. We don’t smoke or vape and left the room clean and very normal. I called immediately talked to someone on the phone that said the maid said the odor was bad, So she had to skip cleaning that room. We should have turned around and went back and went back into our room as the smell would have been gone by then as it doesn’t last that long. I guess the maid wanted off early that day and charging us an extra $250 was ok in all the staffs eyes. Definitely be aware of this policy here. She could have cleaned a different room and went back. We travel all the time and have never experienced anything close to this.

6/10

Pleasant

22 May 2026

DIANE

very loud corner

Friends

8/10

Excellent

22 May 2026

Scott

Great location, little outdated rooms but overall very nice

Partner

10/10

Exceptional

20 May 2026

Michael

Enjoyed every part of my stay

Self

10/10

Exceptional

19 May 2026

Stephanie

Staff was very friendly, held our bags after we checked out so we could explore more before our flight. Great amenities as well, beautiful pool with good atmosphere.

6/10

Pleasant

17 May 2026

Joy

Quirky, funky, but great location. The good: Room had a great view of the lake and bridge, and the pool was very nice. Staff was friendly and helpful. But the room itself felt a little 'off' - The not-so-good: The bathroom/shower area needs work. Toilet was an issue, the shower only had a half wall, so floor was always wet. Counters had a strange intentional 'rise' in the middle of both counter tops, so you could not really use the space. Lighting in bathroom was equivalent to 'candle light', so difficult to see for makeup, etc. There were repairs in the ceiling that were not completed and lots of paint missing or rubbed off in places. There was no 'dresser' or anywhere to put your things down. Tiny closet (painted black inside with no light) included with the fridge and coffee; placement seemed odd. No microwave. A nice small table in the room, but only one chair. The bed was only about 10 inches off the ground, so not great for seniors. Bedside lamps were extremely short, so difficult to use for in-bed reading. Pool bar had good drinks, but staff was not friendly at all. (Other guests remarked the same to us) The on-site taco restaurant was delicious, but bring your large wallet! Like most things in a tourist city the size of Austin, everything is way over priced. Enjoyed the city very much and the hotel location is great. But be prepared that it's definitely not like a typical 'chain' hotel in expectations of the room plan and amenities.

Partner

4/10

Poor

16 May 2026

Yuri

Very dissapinted with the room. We have a king bed and it was like 2 futons put together. Super hard bed. No room service !!

Partner

6/10

Pleasant

15 May 2026

Patrick

Hotel is a bit tired. Ceilings are very low, and it appears that to accommodate for this, all the furniture in our room was very low/short. The mattress was terrible; lumpy and poor quality. Bathroom ceiling was even lower than main room and had a utilities access panel that looked like it was midway through falling out. Water pressure was great. Bathroom was very dark (so much that there was a printed sign on how to request a lighted mirror).

Carpets are somewhat stained throughout the building, and the paint is chipping/worn in many areas. Ceiling treatment in the lobby, restaurant, and bar area looks like an inexpensive way to gloss over a needed repair.

Staff were all warm and welcoming. Bar had one of the best cocktails I've had. We didn't try the food there. Great location to go watch the bats emerge from the bridge.

We travel often. Overall, the Line was 2-3 star. Won't be adding this one to our rotation list.

Partner

8/10

Excellent

15 May 2026

Luis

It was ok and well situated.

10/10

Exceptional

14 May 2026

kelly

Great location - fun vibe! Good food options

Friends

10/10

Exceptional

13 May 2026

Jonathan

Great hotel , great location

Business

10/10

Exceptional

10 May 2026

Brian

The taco shop downstairs was a perfect night cap and the room service breakfast was a 10/10! 🙌

Self

10/10

Exceptional

10 May 2026

Maia

Great location and helpful stay. Good roof top bar over looking the river. Good food, coffee. Excellent stay.

Friends

6/10

Pleasant

09 May 2026

garth

Nice hotel. Way overpriced though. Rooms were wierd. Had a suite...uncomfortable couch...wide open wasted space. No bureau. Bed was 12\" off the ground. Just not comfortable. Staff was excellent. Pool was great. The mexican take out resturant and bar were awesome. Just not my cup of tea for a room. A plain old king bed room wood have been great.

Friends_and_family Friends

10/10

Exceptional

05 May 2026

Corinne

This is my third stay at The Line Hotel. I has a very cool and urban vibe! The location, the pool and the service are all great! The bar, P6, and the restaurant, Veracruz, on site are awesome. Best breakfast (or any time of day) tacos and smoothies are the best!

Friends

8/10

Excellent

04 May 2026

Michelle Graziano

For the cost I did not feel they lived up to the expectations and they need to take their beds off the floor way too low.

Self

6/10

Pleasant

02 May 2026

Robert

Rooms were very dark! Not nearly enough lights.
Whole property could use renovation.

Partner

4/10

Poor

01 May 2026

Marissa

Very Messy rooms. Did not feel clean. Fire alarms went off plus flooding. The rooms are super dark with no light basically a fire hazard if you trip. Room looked very cheap considering this was not a cheap hotel.

Business Partner

4/10

Poor

01 May 2026

Heather

Rooms were clean but felt cheap and thrown together.

Leisure Partner

10/10

Exceptional

30 Apr 2026

richard

Very clean and staff was very friendly and helpful!

Partner

2/10

Poor

29 Apr 2026

Lily

The hotel smells like mold the staff responds like they are annoyed you to attend anyone. There is no coffee in the room the pillows are made from multiple pillows so there are hard pieces in them making it very uncomfortable to sleep. My bed had gum and hair attached to it makes me wonder if they even clean the sheets or just make the beds. It was pretty bad I’d say worse than a hostile

Friends

8/10

Excellent

28 Apr 2026

Justin M

Clean rooms and attentive staff. Rooms are smaller than depicted in photos.

Family_with_children

10/10

Exceptional

27 Apr 2026

Jake

Lakeside room great for watching all the water activities.
Could use a piece of furniture (ie: dresser with top surface under TV. A little cramped on storage space!

4/10

Poor

27 Apr 2026

erika

This hotel looked nothing like I expected from the photos. The hallways and rooms smell moldy and its dark and gloomy. Theh need a remodel asap. Those carpets need to go. The staff and the gym was good though

Business Friends

2/10

Poor

24 Apr 2026

preston

Staff would not let me take a dolly to get my bags. Shower water leaked in the the bathroom anytime it was on.

2/10

Poor

23 Apr 2026

Loren

Room 759 had stained floors dirty walls the hallways looked like a vacuum hadn’t been ran on them in weeks. Felt ripped off for 400 a night. Me or my 150 employees will never stay here again. Offer to comp me resort fees and a breakfast. This is a management issue definitely.When your manager lacks the vision or initiative your product lacks appeal. If I wanted dirty I would have stayed at the super 8

Partner

10/10

Exceptional

23 Apr 2026

kristine

Great experience. Cool Texan vibe. Love the natural decor and fireplaces. Can’t get any closer to ladybird lake! Loved walking across birdie right to south congress area for dining and shopping. Bat watching is right there too on the bridge. Excellent location to walk everywhere.

Self

8/10

Excellent

22 Apr 2026

Loretta

The hotel is not the best for seniors . We found it way too dark in the public areas and rooms. The bed is way too low and the room was very noisy from the bar above the room

Partner

6/10

Pleasant

19 Apr 2026

Tiffany

Front desk staff was fine. The other staff within the hotel is lacking. The poolside bar staff was pretty rude. The guy argued with me about what I ordered … even when he turned out to be wrong he was still rude. Coffee shop staff also give off the air that they would rather pour coffee on you than for you. We have stayed at this location a few times and probably will start staying somewhere else. It’s a great location and the pool is heated and peaceful but we’re tired of dealing with employees that make our stay unpleasant.

Family_with_children

10/10

Exceptional

19 Apr 2026

Daniela

Room was nice and clean, enjoyed the fitness center just no music. Cafes were yummy

Partner

6/10

Pleasant

18 Apr 2026

Theresa

They never cleaned my room. I had to complain and they came at 5:15 bc they were only available to 6. Unfortunately this was the precise tone I was supposed to be dressing for a gala. This was a hassle I didn’t expect or appreciate in a hotel that costs 350 a night.

Self

4/10

Poor

18 Apr 2026

Joshua M

We did not enjoy our stay.

Partner

10/10

Exceptional

17 Apr 2026

Cynthia

Totally recommend The Line. Gorgeous pool area and rooftop bar. Great food, drinks, vibe and location! Will stay again!

Self

10/10

Exceptional

12 Apr 2026

Patrick

The Line was incredible! Clean and they checked us in early with a upgraded room viewing lady bird lake! Amazing experience and the staff was great! Highly recommend!

Pet

8/10

Excellent

12 Apr 2026

christopher

My stay was very good and short.
Hard to evaluate such. A short stay.

Self

10/10

Exceptional

08 Apr 2026

Ryan

Location

10/10

Exceptional

07 Apr 2026

Scott

The Line was excellent. Staff was very welcoming and accommodated our every need. We were especially grateful to be able to check in early after not sleeping much due to the TSA issues at airport. I would definitely stay here every time I visit Austin again.

Partner

10/10

Exceptional

06 Apr 2026

Ricardo

The room, the view, service, everything was amazing

Partner

2/10

Poor

04 Apr 2026

anne

I had a one-night stay at the hotel, checking in late to get some rest before an early morning. Unfortunately, it was a disaster. The noise from the HVAC system, plumbing, and streetcars made it impossible to sleep. It was a terrible experience, and I do not recommend this hotel.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Michael

Had a very nice bar The staff was very attentive. The food was very nice.

Friends_and_family Family

4/10

Poor

01 Apr 2026

Garrett

The dark entrance is off putting, the beds are horrible, the bathroom hardware was falling off in the sink and the shower, the was no iron or ironing board in the room had to call down for it, room lighting sucked bathroom was cool and why would you close the pool at 8pm, I don’t think I’ll stay here again. People were great.

Self

6/10

Pleasant

31 Mar 2026

Carly

This is not my favorite hotel in Austin. I was excited to try it out and we were there for a busy weekend (to be fair) but they seemed unprepared for it. Coffee line out the door every morning and there's not a regular breakfast option. The taco joint had great breakfast tacos though - that was a highlight for sure. They didn't clean my room one day and I even spoke with housekeeping and the front desk and they still didn't come. Just felt like the service was pretty mediocre and nothing was easy at the hotel (shouldn't take 5 minutes for a beer at the pool when you are standing at the bar and no one else is waiting for a drink). Pool is nice but it's practically on Congress, you can see traffic from the pool - sort of strange. I expect others might enjoy this place - it was not for me, I prefer a more relaxing and accommodating hotel.

10/10

Exceptional

31 Mar 2026

Alisha

This is a great place to explore Austin from, right on the river, nice pool area, good dining options and a huge gym. Highly recommend.

Family

10/10

Exceptional

31 Mar 2026

Angel

Room was clean, any room service that was requested was promptly completed. Didn’t try the restaurants dinner options since everything was booked but p6 brunch was okay, a bit pricy for what it was. Bar and pool were great.

10/10

Exceptional

30 Mar 2026

Rowan

Everything about this place is amazing definitely would come back

Partner

8/10

Excellent

27 Mar 2026

Susan

Great location beautiful pool, rooms were comfortable. The Staff at the Pool Bar was not friendly and seemed like they did not want to be there at all. Got food orders wrong and just not welcoming at all.

Family

10/10

Exceptional

22 Mar 2026

Mary

The facility, staff and restaurants were excellent.The facility is beautiful and the staff so helpful and efficient. Only some cautions for elderly customers: the beds and toilets are very low (but lovely) and there are no grab bars in the showers. This may not be so in handicap accessible rooms but we dont consider ourselves in the categort...just old and stiff

6/10

Pleasant

21 Mar 2026

Jiyeun

The check-in line was incredibly long, and the wait was exhausting. I don’t see the point of offering online check-in if we still have to go through such a tedious process upon arrival. Furthermore, the pool area was a mess—there were absolutely no seats available, and the water was visibly dirty. It was a very disappointing experience.

Family_with_children

10/10

Exceptional

20 Mar 2026

Frank

Love the ability to be both have a restaurant, coffee shop, and pool that you can swim laps in all in the same location. The pool also was heated and warm.

Business Self

10/10

Exceptional

19 Mar 2026

Nikolas

Very welcoming and comfortable. Good location

Self

10/10

Exceptional

17 Mar 2026

Aja

I love this pool- heated year round! Great location

Partner

10/10

Exceptional

14 Mar 2026

cynthia

Property was very clean and inviting looking. Pool area was very nice. Excellent food options. Great location. Was able to walk to all parts of the city. Only complaint was that there is a daily resort fee. As part of that, they advertise bikes and stand up paddle boards. I think they only have 2 bikes bc they were never available and the paddle boards weren’t available until 11:00. We walked a few minutes down the river and found a rental place open at 9:00 am, so we paid to rent them.

Partner

10/10

Exceptional

11 Mar 2026

Christine

Very clean and rooms were very updated! Great location! Pool was great!

Partner

10/10

Exceptional

10 Mar 2026

Jay

Very nice location downtown, near South Congress. Bathrooms are small, but manageable. Property very nice would recommend.

Friends

4/10

Poor

09 Mar 2026

Diana

I was looking forward to this stay. I thought The Line would be cool and edgy. It is not. The linens were clean, but that is the best I can say. Everything else is cheap-looking. The price is high for everything. The food wait staff are high or perhaps just ill-mannered. The bell-person was very nice, but he was also the front desk clerk. I felt like I wasted a lot of money. I do feel that this hotel and many of its employees are doing their part to keep Austin weird. :(

Friends

8/10

Excellent

09 Mar 2026

Giuliana

The carpet in the room had a funny smell which I did not line

8/10

Excellent

07 Mar 2026

Michael