Name: Placemakr Downtown Austin
Address: 710 E 3rd St, Austin, 78701, US

10/10

Exceptional

03 Aug 2026

Jose

We stayed here for my husband’s work trip. We traveled with our service dog. There was no issues. They made it convenient with texting someone if we needed anything. We stayed for a week so it was nice to just text to order more towels, etc. The location was great, right across from a beautiful park. The location was great. We had a 2 bedroom, 2 story unit. The only downside was it was facing the highway. But other than that we loved it. There’s a wholefoods and target that was walking distance so that was convenient as well. We tried the restaurant “Moonshine” that’s located at the corner of the street and the food was amazing! If we ever go back to Austin we’ll definitely be staying here again.

10/10

Exceptional

03 Aug 2026

Diego

This hotel checked all the boxes for me. Very close to the city’s nightlife in a relatively calm area. Room was spotless and was the perfect size for two. Perfect for a short stay and potentially a longer stay as well. I will definitely be booking here again if I am ever in the city. The only thing that I will say is that parking here costs you $35/night. This was to be expected, but I’m not sure if other hotels charge as much or even charge at all to park. Other than that, I would 100% recommend to stay here.

10/10

Exceptional

01 Aug 2026

Christy

Kept very clean and friendly. Walking distance to 6th st, would def stay again.

6/10

Pleasant

01 Aug 2026

Beth

The apartment was great with a room, bathroom, kitchen and living room downstairs and the main bedroom and big bathroom upstairs. It was perfect for our family. The walk was extensive, parking was a beast (tight, small and expensive) and our room was on the first floor with 2 balconies, right next to I35. It was very noisy and loud with bystanders able to shake our hands from the balconies.

10/10

Exceptional

27 Jul 2026

Keith

The staff were amazing, security was amazing, the stat was absolutely amazing I enjoyed the experience 100% and will definitely be coming back!

6/10

Pleasant

25 Jul 2026

nancy

Good staff

2/10

Poor

21 Jul 2026

Jorge

Spacious rooms and beautiful downtown views.

Family_with_children

8/10

Excellent

20 Jul 2026

Danielle

My stay was very good my only complaints were the pool PIN code and bed the pool lets start withe the pool it was small and filthy hair ,bugs floating it was so bad I couldn't stay in once seen the chicken bone at the bottom of the pool and hair weave with glue floating pass me I had to get out now whoever thought that putting your PIN code in EVERYTHING would be a good idea failed constantly putting it in the elevator for one was annoying especially when your trying to hold bags and put in a code The room was good the complementary water was appreciated the washer with a built in dryer was a first for me but worked great the balcony was everything the skyline was beautiful from the balcony a easy walk to Rainey st and 6 street I would give my stay a 10 but the pool and the bed which was lumpy change it for me but 8 out of 10 aint bad

10/10

Exceptional

20 Jul 2026

Jadan

Honestly a great experience!

8/10

Excellent

20 Jul 2026

Asila

I truly appreciate and value my stay at Placemaker. From the check-in process to the check-out process, I had a pleasant experience with the staff interaction and experience at the hotel. It was a convenient location, since I was near the freeway. The hotel provides a security code to gain access to the elevators and assigned room, which helps extend security throughout the space. Though, I enjoyed my stay at Placemaker, the layout of the rooms was a little confusing, but eventually, I was able to figure out how to navigate different ways to get to my room. I was not aware before placing the reservation, but if you are using a rental car, they will charge additionally to use the parking garage, which I can understand, I just wish I knew ahead of time, but it all worked out.
On my last day, I reached out to the front desk through text to mention a noise complaint from the neighbors upstairs, and they were responsive and helpful in handling the situation.
Overall, I love the apartment style hotel accommodations and services, and the help of the staff, very much recommend

Self

10/10

Exceptional

19 Jul 2026

Marlen

Overall my stay was great. I would definitely be rebooking in the future. :))

Partner

10/10

Exceptional

19 Jul 2026

Theresa

Great place, convenient to everything

Friends

6/10

Pleasant

15 Jul 2026

Tanya

The balcony was small. The bed squeaked.

Partner

10/10

Exceptional

15 Jul 2026

Megan

Was a great stay. Will 100% stay at one of these properties again.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Elvira

Very quiet and very clean place

Partner

8/10

Excellent

14 Jul 2026

Makya

Great hotel and staff. Apartment style living. I do wish they changed the sheets everyday like a hotel, but no complaints over all. Great location. I’d stay here again.

Friends

6/10

Pleasant

13 Jul 2026

James

Our stay at Placemakr Austin Downtown was a mixed bag. While the location and the value for a 2-bedroom, 2-bath unit are excellent, the experience was hampered by several issues.

Pros:
Location & Value: The location is unbeatable for the price. Having a spacious 2-bedroom setup in downtown Austin is a significant benefit.
Cleanliness: The unit was very clean and well-kept.
Staff: The front desk team was helpful.

Cons:
Disturbances: We were evacuated by a fire alarm our first night, and another alarm went off early the next morning, likely triggered accidentally by staff.
Communication: If booking via Expedia, contact the property 24 hours in advance to register, or you will receive zero communication.
Systems: The 6-digit PIN system for parking/elevators is troublesome; get a key fob at the desk instead.
Maintenance: WiFi was non-functional in our unit. We also experienced loud, deep vibrations from the closet at night, and a vanity drawer front fell off onto my wife's foot.
Odors: A sewage-like smell in the living room plagued us. Housekeeping masked it, but it returned the next morning.
Amenities: The pool area has zero shade; bring plenty of sunscreen.

While the staff and cleanliness were great, the communication hurdles and maintenance issues made for a more stressful trip than I would have liked. I would recommend this property only if you are prioritizing budget and location over a seamless, high-end experience.

Family

10/10

Exceptional

10 Jul 2026

birginia

This is our go to when we stay in Austin, never disappoints. It’s near downtown and everything is 5-10 minutes away. The staff if always friendly and make the check in process super easy.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Keri

Finalllyyyy! Somebody is getting it right! Hilton is doing an amazing job with these properties in partnership with a Placemaker. We travel a fair bit and often looking for a property that offers a kitchen or kitchenette, centrally located, parking, laundry and Wi-Fi. But with a high standard that we can count on!! Plus the flexibility to stay one night or three months at a price that makes sense! Well done to Hilton and Placemaker, for us you have set the standard and something we will look forward to enjoying for many years to come!

Partner

8/10

Excellent

08 Jul 2026

Wendy

Loved the location! Convenient to city center and walkable along river trails. The suite was spacious and well maintained. Gym was a bit small but while Austin, exercise outdoors!

Family_with_children

8/10

Excellent

06 Jul 2026

Lyman

Worked great for us but the road construction was cumbersome and the street noise from IH35 was definitely an issue for us but we live in the country and are just not used to any noise much less IH-35 noise. :-/

Family_with_children

10/10

Exceptional

06 Jul 2026

Edward

Very easy process to check-in. Love the code entry. Pool smaller than expected and pet smell on lower level. Very good value and perfect location close to all the new vibe in Austin.

Family

10/10

Exceptional

05 Jul 2026

Elizabeth

We liked the 2-storey arrangement. With 3 adults traveling together, the layout afforded privacy and quiet.

10/10

Exceptional

04 Jul 2026

Courtney

Clean beautiful view
Comfy

Partner

10/10

Exceptional

04 Jul 2026

Isaias

My whole experience was amazing. Clean, courteous, easy access. Will definitely come back and stay with them.

Friends

10/10

Exceptional

02 Jul 2026

Cindy

We loved this property! It has a fun, trendy vibe, and our Premium Studio looked exactly like the photos. The balcony overlooked a walking path and the entrance to a beautiful park, making it a peaceful place to relax.

One of the main reasons we chose this location was its easy walk to the bridge to watch the famous bat emergence, and it couldn't have been more convenient. The surrounding area was beautiful and perfect for exploring on foot.

We also really enjoyed the pool, which was a great place to unwind after a day of sightseeing. Overall, this was an excellent stay, and we would definitely choose this property again on a future visit.

Partner

10/10

Exceptional

30 Jun 2026

steven

Great place awesome services

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

John

Great property, amazing location

Friends

8/10

Excellent

28 Jun 2026

Joe

Stayed here for a weekend concert and absolutely loved our stay!! We’re so close to everything and the parking onsite was so convenient and a great price. Only thing I would say is that the bedroom is a bit humid? Weird thing to try to describe but I think the AC was causing humidity and making the sheets damp. Other than that, a great stay!

Partner

8/10

Excellent

28 Jun 2026

Brooke

Convenient location

Family

8/10

Excellent

28 Jun 2026

Joshua

Enjoyed our stay, close enough to everything going on downtown. Onsite garage parking is a must. Only thing we did not like was how loud it was at night when cars/motorcycles are flooring it on the frontage road right outside at all hours of the night.

Partner

10/10

Exceptional

27 Jun 2026

Tiffany

The property was great, loved how everything was close by from bars, restaurants, and a paved walking trail. The room itself was clean and really nice for the price we paid for! Enjoyed the outdoor pool and enjoyed the commentary pool towels. Overall the experience was great for the few days we were there, would highly recommend if you want something near downtown austin whether your there for an event or just wanna get away from home!

Partner

10/10

Exceptional

26 Jun 2026

Benjamin

It was honestly a really nice place and close to a lot of places definitely coming back

Friends

8/10

Excellent

25 Jun 2026

Adriana

The place was clean and exactly as listed. We only had issues with our check in code not working for the garage or the room. Other than this, the stay went well.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Sara

Rooms were clean and awesome. The downstairs bedroom could use some storage. Two patios was great! Loved the full kitchen. Next time I would request extra towels

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Junel

This location is so great in downtown Austin! Across from

10/10

Exceptional

15 Jun 2026

Adam

Newer building very clean staff nice and helpful. Room was great had everything you need and private. We had a great view. Friendly place safe walkable to most things.

Partner

8/10

Excellent

12 Jun 2026

Michael

Excellent, modern amenities. Except the TV required a login to use. Little loud with highway nearby.

Self

10/10

Exceptional

10 Jun 2026

Quinn

It was beautiful with a nice view of the creek. Homeless around but they didn’t bother us. Gorgeous little apartment

10/10

Exceptional

10 Jun 2026

Lan

Had a pleasant stay during UT graduation weekend. The unit was spacious & clean. Location was good and parking garage is convenient. It will be even better place to stay when the construction is finished...

Friends_and_family Family

4/10

Poor

10 Jun 2026

Daniel

Parking costs money, the baseboards are full of water and pee. the grout in the bathroom is nasty. The bathtub didnt drain. they came to fix that. you can easily hear the upstairs neighbors walking around and the next door ones being intimate. would not use this hotel again.

Self

10/10

Exceptional

08 Jun 2026

Stephen

Convenient and close to many nice restaurants and great courtyards with pool. Parks nearby. All in all no complaints.

Self

10/10

Exceptional

05 Jun 2026

Georgina

Well appointed apartment close to everything we needed. Great value!

Partner

10/10

Exceptional

03 Jun 2026

Patrick

Gem of a place. Although the balance of the A/C downstairs and upstairs was a little challenging. The fan helped things upstairs.

10/10

Exceptional

02 Jun 2026

Robert

loved it

Partner

8/10

Excellent

30 May 2026

Chet

Nice staff, great location that will improve once the river walk is open, kitchen a big plus.

Family

10/10

Exceptional

26 May 2026

cesar

the gym is subpar. the bike is broken, and the tread mill is poor

Business

10/10

Exceptional

26 May 2026

James

Very nice property w reasonable price

Self

10/10

Exceptional

25 May 2026

Jenica

The front desk was amazing! Check-in was smooth and addressed all of our needs.

Family_with_children

8/10

Excellent

25 May 2026

Renuka

Wish reception was more courteous

10/10

Exceptional

24 May 2026

Harry

Excellent space! Nice location. Easy access to food & fun!

Partner

10/10

Exceptional

20 May 2026

Robin

I loved the property and the room was just perfect. Can’t wait to go back.

Self

10/10

Exceptional

19 May 2026

Debra

Great place to stay walking distance from so many areas. The room was clean, well stocked and comfortable.
Staff was very helpful and friendly

Family

10/10

Exceptional

18 May 2026

Darrell

Great place. Clean and well kept. Easy walk to centre of City and restaurants. The sheets and pillows were high quality and the bed just right. I'd stay again for sure

Self

8/10

Excellent

18 May 2026

Monica

Great setup with the apartment. Two rooms with their own bathroom! Kitchen needed a few more tools but pretty good there. Clean room and common areas. Check in and out process great using confirmation emails. Great location close to everything downtown and easy access to the rest of Austin. Could have used more coffee pods available. Overall very good and above average experience.

10/10

Exceptional

16 May 2026

Heather

Very nice location right in the heart of it all! Clean rooms and great outdoor areas. We overlooked the pool, which was nice. Great place to stay at a good price. Parking also very easy in the underground garage.

Partner

10/10

Exceptional

16 May 2026

Jeanie

This was an excellent location and super clean and new room. Walkable to so many places.

10/10

Exceptional

14 May 2026

Eric

Really clean

Self

10/10

Exceptional

13 May 2026

Kevin

I had 5 rooms for me and my business associates. Everyone appreciated the hotel. The rooms were all really good and clean. I liked the layout as a studio, far nicer than a “corporate” hotel.

Business

10/10

Exceptional

12 May 2026

Stephanie

Would love to book again!

10/10

Exceptional

10 May 2026

John

Nice studio with bed separate front m living/kitchen. Great location.

Partner

10/10

Exceptional

10 May 2026

Chevis

Rooms were clean parking very safe specially since it’s downtown and in area where parking is limited. Elevator not convenient since only one working. Everything else was fine.

Business

10/10

Exceptional

10 May 2026

Jenna

Staff was friendly. Clean room and good price.

Partner

10/10

Exceptional

06 May 2026

Christy

The property was great and the staff was very quick to bring whatever we requested to our room.

Friends

2/10

Poor

04 May 2026

Lindsey

It was incredibly loud. The room was not put together, I was put in the wrong room with no remedy and the biggest problem was there are no blackout grapes, even though that was advertised. I will never again at least the most uncomfortable thing I have ever had.

Self

10/10

Exceptional

03 May 2026

Isabella

Clean room and very cute

2/10

Poor

03 May 2026

Adriana

Deceptive description. This hotel is in an unsafe area of downtown. We could hear the sirens of the police very often.
The reception lobby looks like a low class place. Our room code did not work so they gave us keys. The young man at the reception was rude; when I asked him for 3 extra blankets (we were 3 people), he was not willing to give them saying that the blankets in our bed should be enough. When I asked for more laundry detergent as there was only 2 capsules in there, he treated me like I was a child and said “when finish the 2, come back and I will give you more as we keep track of these”. I had to insist that we especially took this place to be able to do our washing and I needed two more. The neighborhood feels very unsafe and screams were coming through the paper thin walls and the streets. The rooms are TINY and the balcony with “City View” in the first floor is a hoax. Besides it being dirty, it is walled in as there is no city view. The balcony on the second floor is nice but unusable as it’s right near the highway with a deafening noise. There was no rest
VERY Noisy fridge
First night; screams and loud banging from the room next door to the first floor bedroom.
Second night: Kids in the balcony upstairs making a ruckus with loud music
Instead of telling them to leave, they wanted to move us in the middle of the night. This place feels low class and not at all like the reviews. Very misleading and disappointing, they should refund us.

Business

10/10

Exceptional

03 May 2026

Payton

Everything was great!

10/10

Exceptional

03 May 2026

Sheri

There’s construction going on beside the building as well as the landscaping construction on the west side that was not disclosed. Beautiful sunset view from the west facing condos.

Family

2/10

Poor

02 May 2026

Jackson

Maybe it is just me. The reviews all seemed great, but

I’m not one to talk badly about a place but this was one of the worst experiences Ive ever had. From door locks not working, cockroaches in my room, flooding in my room to the lack of any sort of hospitality or help that you would expect from a “4 star” experience. I respect the manager for working with me and doing his best to help and decrease a charge for pet “damage” but it was a difficult few weeks staying here. Bring help if you need it moving in and out or to another room which i had to 4 times.

It is a great location and cool building but don't expect help from the staff. The air conditioning worked very well.

Pet

6/10

Pleasant

01 May 2026

Andrew

The room was clean

10/10

Exceptional

01 May 2026

Judy

Clean property. Great location!!

6/10

Pleasant

29 Apr 2026

Leslie

Near the 35 so close to a lot but definitely not a walkable area. Kitchen well stocked. Broken coffee maker immediately replaced. The studio is small but come.

Friends_and_family Friends

8/10

Excellent

29 Apr 2026

Ted

Everything was fine except the need to type in a keypad to enter floor and your room. Card method much more convenient

2/10

Poor

26 Apr 2026

Temeka

You guys ruined my birthday weekend!! My initial reservation was canceled the day of arrival and was told by your representative that my replacement was equal to or upgrade and it was NOT!! When I asked if you all could find me another hotel, I was told that you could not accommodate me. So, I canceled that reservation and stayed at a Marriott which costed me another $900+ on top of what I already paid you!! I will never use this service again and will be sure to advise others to do the same. Beyond disappointed!!

Self

10/10

Exceptional

24 Apr 2026

Brooks

It’s nice, downtown apartment complex that seems to be converted into a hotel and is very spacious. I’d definitely stay there again especially for the price.

Business

10/10

Exceptional

21 Apr 2026

Jose

Great space and location. Staff was helpful and pleasant.

Would recommend this property highly!!!!

Self

10/10

Exceptional

21 Apr 2026

Sonya

It was great and will definitely use them again. Thanks for letting me be able to do an early check in. Wonderful location 👌

Self

8/10

Excellent

16 Apr 2026

Xu

A bit noisy if the room is facing the highway and construction. But the front desk was very nice in coordinating and helping me switch to a quiet room.

8/10

Excellent

12 Apr 2026

Daniel Lawrence

Didnt have a problem really with anything, other than the people above us making thumping noises all night/early morning every day, so it was hard to sleep. The room was as described, easy to park and get to places. Good location, and friendly staff.

Partner

10/10

Exceptional

12 Apr 2026

Sheila

This is a hidden gem in downtown Austin! Very spacious for the price and great location. I've already booked my next stay and this will be my go to for Austin trips!

10/10

Exceptional

12 Apr 2026

Nathan

Good sized room with a full kitchen making it easy to cook and not have to eat out all the time.
The room was bright and airy but could have done with blackout blinds to help sleep, which I believe they are on the process of installing.
Good amenities with a washing facility meaning I didn’t go home with a pile of washing.
Hotel conveniently located in the downtown area making it easy to explore Austin.
My room was close the tram line with the crossing bell audible in the room but after a while I got used to it and didn’t really hear it any more. Could possibly do with better sound proofing for anyone who is a light sleeper

Self

6/10

Pleasant

11 Apr 2026

Guillermo

clean however we did not get the suite that we saw online. We thought we reserved a loft suite and turned out to be a regular suite.

10/10

Exceptional

10 Apr 2026

Alexis

Enjoyed my stay. So close to 6th street!

Partner

6/10

Pleasant

09 Apr 2026

Adair

The pictures made it look a lot nicer than it was. The public spaces that we never needed were nice like in the photos, but the rest of the apartment did not look like the pictures. We were disappointed. The location was within walking distance of the city and there was a Target and Whole Foods very close by. It is next to a freeway entrance, and the commuter train that we heard all night. Worst of all, there was construction right across the street that was going all night long with police lights flashing to shut down the road. The road is right next to the bedroom that we were sleeping in, so there was noise and lights all night. The staff was friendly, the washer and dryer in our room was brand new, the kitchen was remodeled and up to date, air conditioning worked great. I won’t stay again.

Family

6/10

Pleasant

02 Apr 2026

Jane

It was a very small unit - especially compared to other apart-hotels in Austin. I travelled solo - there is no way more than 1 person can fit into this 1 bedroom. Small things like no coffee or end tables in the “living room” - just nowhere to put a coffee or any drink down. Cleanliness wasn’t fantastic and you can easily hear the occupants above you. Just not fantastic.

6/10

Pleasant

01 Apr 2026

Julio

The hotel is decent. Overall I’ll stay there is there is t anything else. Rooms are small and beds are small but the location is amazing.

Partner

10/10

Exceptional

31 Mar 2026

Laura

Clean room, friendly staff, great location.

Family

10/10

Exceptional

31 Mar 2026

Mike

Amazing location in the center of downtown. Spacious rooms with a kitchen and balconies. Rooms were clean and well-maintained. The staff was friendly and helpful.

Business

10/10

Exceptional

27 Mar 2026

brian

Nice place to stay that doesn’t feel like a hotel, most rooms have a small kitchen and living area to feel more like home.

Self

10/10

Exceptional

27 Mar 2026

Danielle

Loved the place and the location was great! Everything we wanted to do was within walking distance.

Friends

10/10

Exceptional

27 Mar 2026

Michelle

Easy check in. Clean room. Laundry service convenient. Good location.

Partner

10/10

Exceptional

25 Mar 2026

Heather

This property was great, especially for the price! We were able to walk all over downtown and East Austin, as well as down to the bat bridge from our room. Having a kitchen and separate sleeping area was really nice as well. We enjoyed watching the bats fly and the nighttime skyline from the patio.

Partner

8/10

Excellent

18 Mar 2026

Con

Nice property and close to downtown. A little dated and make sure you get a rim away from the highway.

4/10

Poor

18 Mar 2026

Hamilton

Bring earplugs. The third floor is at the same level as the freeway, which is a few yards away. There is very little sound deadening and no blackout curtain. The small studio is well-appointed, but the noise and light show make sleeping tough.

Self

8/10

Excellent

16 Mar 2026

Elizabeth

Great location, easy walk to everything but quiet

Family

10/10

Exceptional

14 Mar 2026

birginia

The location was best

10/10

Exceptional

12 Mar 2026

Carroll

Good stay. Great staff and prime location with safe parking. A++ Recommended

Self

10/10

Exceptional

09 Mar 2026

Cynthia

Clean and comfortable. Check in and out was easy, and the people were polite and helpful. The location is perfect for many venues and places to eat.

Partner

8/10

Excellent

09 Mar 2026

Season

Staff were friendly and responded to questions via the text feature within a reasonable time. Hotel was over all clean, but we noticed luggage tags in the closet from the previous guest, the kitchen sink and bathroom sink never dispensed hot water; however, the shower did, which was most important. Kitchen and fridge were very clean.The location was pretty great too, would reconsider staying again, but maybe not on the first floor (could hear walking/stomping throughout).

Partner