Four Seasons Hotel Austin

United States , Austin - TX
Austin, 98 San Jacinto Boulevard
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100 reviews shown

10/10

Exceptional

10 Apr 2026

SHIRIN

I do not have pet ,we did not use spa

Partner

10/10

Exceptional

09 Mar 2026

Frederic

Beautiful hotel, downtown Austin by the river. Perfect for families and for couples' getaway for a weekend.

Partner

10/10

Exceptional

08 Mar 2026

Karen

Excellent all around

Family_with_children

10/10

Exceptional

01 Oct 2025

Alice

Great trial to walk on

10/10

Exceptional

24 Aug 2025

Jocelin

Beautiful location and wonderful staff. Always a please staying at the Four Seasons properties.

Business_and_leisure Family

10/10

Exceptional

16 Jun 2025

Don

Fantastic overnight to celebrate our anniversary. Upgrade, champagne and help with difficult to get dinner reservations. Can’t say enough good things! Great location!

Partner

10/10

Exceptional

12 Jun 2025

Alyssa

The hotel itself was gorgeous and the staff was extra friendly and helpful. The lake view rooms were nice with cozy beds. The welcome fruit and chocolates were a sweet little welcome gift. The amenities were great and had a big 24 hour gym. room service had a pretty big selection and onsite restaurant was excellent especially if you wanted to dress up but not leave the property. The lobby bar was packed and loud which was fun to mingle. I’m surprised there was no walk way or stairs down to the riverfront from the hotel. You had to walk around 2 blocks to the public stairway or cut through the gym and walk on the grass down the hill, which for us, it stormed bad and we were stuck trying to walk up the grass trying not to slip lol.

Leisure Friends

10/10

Exceptional

02 Apr 2025

Michael

Great hotel

10/10

Exceptional

07 Mar 2025

Richard

The location on the river is terrific and provides easy access to trails along the river and to downtown Austin. The staff is well trained , polite and helpful. Prices of rooms, food and parking seem high in relation to other first rate hotels in Austin.

Business Family

10/10

Exceptional

09 Feb 2025

Elletra

Upon arrival, the staff was friendly and very attentive. Our room was clean and cleaning service was great.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Adriana

This a beautiful quiet but at the same time lively hotel. Service is excellent and location, the best for visiting Austin Downton and a nice jog around the Lady Bird Lake.

Leisure Partner

10/10

Exceptional

09 Dec 2024

Raquel

A lovely stay!

Leisure Partner

10/10

Exceptional

30 Nov 2024

Karol

Fun getaway

The hotel is in a perfect location to shopping, eating, and the River. Has an excellent trail on the River for walking, running, or riding bikes. Definitely would recommend this hotel. The service and staff were wonderful.

Partner

10/10

Exceptional

12 Nov 2024

donna

My husband had medical emergency. Staff was excellent and all ended well. Special thanks to John and Marcus

Partner

10/10

Exceptional

08 Nov 2024

Jacob

Very good customer service.

Business

10/10

Exceptional

22 Sep 2024

Vicsandra

Everything about this property is blissful!

Leisure Family

10/10

Exceptional

26 Aug 2024

Charles

Amazing service by all staff. Friendly without being too formal. Many amenities. Still the “ gold standard” in Austin.

Partner

10/10

Exceptional

16 Aug 2024

William

Always a wonderful hotel. Wish we could have stayed longer. Only hotel we recommend for Austin

Business_and_leisure Family

10/10

Exceptional

30 Jul 2024

Michael

I love the stay

Leisure Partner

10/10

Exceptional

20 Jul 2024

Lindsey

Great service and good food

10/10

Exceptional

19 Jul 2024

Rahul

Amenities and staff are top notch

Business Self

10/10

Exceptional

19 Jul 2024

Rahul

Great staff

Business Self

10/10

Exceptional

14 Jul 2024

Donna

Amazing property!

10/10

Exceptional

02 Jun 2024

Patricia

Joey was outstanding on our arrival and accomodated our room change request. Greeted us repeatedly during our stay. Room was very bright and quiet. Dennis was an outstanding server at dinner and again accommodated our requests.
Great stay, location and will return.

Business_and_leisure Partner

10/10

Exceptional

25 May 2024

Lilia

I have stayed before at this hotel. I consider it an excellent hotel from all points of view. Highly recommend it. I will continue to stay at this hotel in the future.
Satisfied customer

Leisure Family

10/10

Exceptional

20 Apr 2024

Katie

The Four Seasons has excellent amenities and service.

Leisure Family

10/10

Exceptional

15 Feb 2024

John

I have stayed at this property on at least three prior occasions. The location is about as perfect as you can get and convenient to downtown offices, dining, entertainment and the lake. The staff and service is superior. Food is great. The lobby bar overlooking the lake is spectacular. While the rooms were very clean and updated, the bathrooms were a bit small. It is unlikely that I would stay anywhere else in Austin.

Business_and_leisure Partner

10/10

Exceptional

01 Jan 2024

Spencer

Our anniversary was an amazing experience. We got massages at the spa and enjoyed an excellent meal at Circo.

Leisure

10/10

Exceptional

22 Dec 2023

Emily

Our entire stay was excellent as always! We always cherish our time when staying at a Four Seasons.

Leisure Partner

10/10

Exceptional

15 Nov 2023

Danny

location on the river

Business Self

8/10

Excellent

10 Oct 2023

Daniel

Landscaping maintenance was spotty (dead plants; trees needing trimming).
Dinner at Ciclo was surprisingly mediocre to bad. Our waiter was excellent, but the meal was very disappointing. My ”hickory-smoked” ribeye steak was not well trimmed leaving far too much fat that was not apparent when served. My wife’s short-rib ravioli was also rather “fatty”.

Leisure Partner

10/10

Exceptional

11 Oct 2022

Mary

Lovely visit. Hotel service was fantastic and food was delicious!

Leisure Partner

10/10

Exceptional

01 Oct 2022

Christopher

Another great stay. Dinner at Ciclo was especially good.

Business Self

10/10

Exceptional

26 Mar 2022

Daria

The staff was amazing and so accommodating. The hotel was located close to so many interesting restaurants and activities.

Business_and_leisure Family

10/10

Exceptional

14 Feb 2022

Allison

Overnight stay

Hotel is recently updated. Rooms are smaller but well organized. Lovely view of Lake Austin

Partner

10/10

Exceptional

02 Dec 2021

Dolores

Great Staff. Knowledgeable and friendly. Front desk staff excellent. Joey was great to deal with at the front desk. He made my stay special!!

Business Self

8/10

Excellent

19 Nov 2021

John

From the moment I arrived the staff was friendly and welcoming. The restaurant served me a tasty steak for my Saturday evening meal. The spa was relaxing and my therapist Liz did a fantastic job. My only complaints are that the bed could be more comfortable and the shower in my room was just average. Overall would definitely recommend.

Leisure Self

8/10

Excellent

29 Jun 2021

Verified traveler

You could notice the lack of employees. However, those who work are doing an excellent job (Valet Staff, Restaurant Staff). The front desk staff is not very friendly. Four Season Hotels are renowned for their balance of service and product quality; Austin Four Season needs improvement. There is no turndown service, and it does not ensure fresh towels in the bathroom. Overall is good but not excellent as it should be for the Brand.

10/10

Exceptional

02 Jun 2021

Mike

This is where to stay in Austin

Beautiful property in the river and the service was great and friendly

10/10

Exceptional

11 May 2021

Verified traveler

Beau

10/10

Exceptional

26 Mar 2021

Douglas

A wonderful stay in Austin

The staff at this hotel (valet, doorman, desk staff and food service) were superb.

Friends_and_family Family

10/10

Exceptional

14 Dec 2020

Verified traveler

Great views of lady bird lake in downtown austin.

Leisure Partner

10/10

Exceptional

03 Aug 2020

Verified traveler

Couples night out

Super clean and newly remodeled. It was the break we needed.

Partner

10/10

Exceptional

02 Aug 2020

Diane

The four seasons Austin property is a gem the rooms are super clean. A friendly happy staff, great bathrooms Comfy beds and beautiful grounds

Business_and_leisure Family

4/10

Poor

12 Jan 2020

Arturo

Bad, overpriced, not at all a five star hotel, old-poorly renovated room, holiday lnn looking bathroom (small, terrible shower) room service really limited after 10 pm. Unprofesional staff, bathrobes were full of hair, definitely last time we will ever stay in this hotel.

Leisure Family

4/10

Poor

19 Dec 2019

Verified traveler

Poor Customer Experience

Victor - I have been struggling with whether I should email you because there was nothing wrong with my stay with you all. However, I would be doing you a disservice if I didn’t let you know that my stay yesterday and this morning was not what I have grown to love and unfortunately expect when I stay with you all. I’d be happy to discuss speak with you on once I land in an hour and a half or tomorrow. If not, no worries. As someone who uses the phrase the Four Season treatment when speaking about the top in class customer experience, I felt I had to at least let you know.

Business

10/10

Exceptional

04 Dec 2019

Michael J

Perfect hotel for business traveler or couple

Fantastic hotel with a great spa and gym and it's close to everything downtown.

Business Partner

10/10

Exceptional

23 Jul 2019

Verified traveler

The staff went above and beyond to make our weekend getaway perfect. Overall great place.

Leisure Family

8/10

Excellent

18 Jul 2019

Verified traveler

The vents in the room were dusty and moldy. Generally speaking, did not feel like a Four Seasons.

Business_and_leisure Family

10/10

Exceptional

11 Jul 2019

Verified traveler

They were very kind and accommodating. We brought our two small dog babies and when we left for dinner, one of them was crying and they took them down into the manager’s office to love until we returned home. Everything you would expect from the Four Seasons.

Leisure Pet

8/10

Excellent

30 Jun 2019

philippe

too close to elevator

Family

10/10

Exceptional

11 Jun 2019

Debbi

Top Notch

It was excellent - wonderful venue

10/10

Exceptional

20 May 2019

Verified traveler

Looks a lot better after the renovation! The rooms, the gym and especially the lobby and bar.

Friends_and_family Family

8/10

Excellent

12 Apr 2019

Stayed here during SXSW - a calm and pleasant retreat away from the crowds. Spacious and clean room, staff were professional and I had a very good stay. Dining at the hotel/room service was great, however a drawback is there are less options than at other Four Seasons I've been used to: Only one restaurant and a lounge. I did not get to use the pool/other facilities but the park around the hotel is lovely and you get an amazing view of the river if you stay on that side of the hotel. Overall very pleased. I'd stay here again at the right price.

10/10

Exceptional

06 Feb 2019

Shawna

Relaxing

Loved every minute of my stay from pulling up to the valet and checking to check out. Service was excellent, room service great

10/10

Exceptional

22 Jan 2019

Molly

Top notch service & amenities

My visit was a 3-day, girls getaway and we really enjoyed everything about our stay at the Four Season Austin.

PROS: It's a perfect location for accessing everything downtown on foot - and a short drive from anywhere in town. We both had great massages at the spa, and used the steam room too which was great. Great gym & well-stocked locker room! Employees provided really great service throughout our stay, including specialized pillows and bedding for the super cozy bed.

CONS: Aside from being prepared to spend top dollar there are only minor \"cons\" to report. We wished there had been a hot tub, and the spa area was kind of small and too connected to the gym (I like having more space to hang out and relax). Also, we slept in until 9-9:30 on the weekend and almost missed the coffee set up every morning. Not sure why a place like this wouldn't have coffee and water set up for guests 24/7?

Friends

10/10

Exceptional

16 Nov 2018

Verified traveler

Exceptional staff and facilities!!! Love the remodel!!!

10/10

Exceptional

29 Oct 2018

Verified traveler

Enjoyed my stay to the Four Seasons Austin. Excellent location on the river and close to all downtown attractions. Great food, as is customary for FS properties. I stayed in a river view suite, which I would highly recommend, as it is very spacious and comfortable. If you get a river view room, there is a big power line that will be in your view for all floors up to (I would say) floor 7. You will not regret staying here.

Partner

10/10

Exceptional

23 Sep 2018

Lindy

We love ❤️ the Four Seasons service and the fine property

10/10

Exceptional

31 Aug 2018

David

Will be back

The people make a big difference at a typical Four Seasons but especially so in Austin - great group of employees - the hotel is in renovation mode and they went above and beyond to make us as happy and comfortable as possible. Will return!

Partner

10/10

Exceptional

11 Aug 2018

Verified traveler

Hotel was quiet and upscale. We stayed overnight prior to an early medical appointment based upon its proximity to our destination.

10/10

Exceptional

07 Aug 2018

HookBoss

The hotel was under going renovations but they did a great job making it feel as though nothing was taking place. Loved it great staff we will be back!!

8/10

Excellent

05 Aug 2018

Rebecca

Great hotel but under construction during our visit. Service was exceptional! The margarita cart amazing. Would be nice to have an adult only pool. Too many kids splash and playing Marco Polo.

Partner

10/10

Exceptional

25 Jun 2018

Josh

Hotel is excellent!

2/10

Poor

08 Jun 2018

Verified traveler

Not worth

Not worth the price at all. We stayed for our anniversary and hotel cleanliness and level was not worg the ratings.

10/10

Exceptional

07 Jun 2018

Verified traveler

Nice downtown hotel

Love this location. Would definitely stay here again.

6/10

Pleasant

14 May 2018

Verified traveler

Charged high end hotel price (~1000/night) for a terrible view of a parking lot and a room where the AC had an odd, almost stuffy smell to it. Was granted late check out with my booking then had house keeping and later front desk staff coming by and calling room to “see if I needed any help [getting out of room]” essentially.

10/10

Exceptional

07 May 2018

Colin

First class comfort and service

We had an amazing weekend at this hotel! I travel for work internationally and can say easily the service and comfort of this Four Seasons was world class. It was right on the lake, within walking distance to great spots on the water, the new library, and the cafes and restaurants on Congress. Although it was always tough to leave the hotel's comfort- but always easy to come back! Highly recommend!

Partner

10/10

Exceptional

03 May 2018

Alexander

Good hotel.

This is a good hotel.

10/10

Exceptional

30 Apr 2018

dmp

Excellent service, extremely comfortable room, great food at TRIO, wonderful spa.

10/10

Exceptional

23 Apr 2018

Myrna

Nice downtown hotel

The whole hotel was amazing Everything was clean and nice. The staff was very helpful.

10/10

Exceptional

07 Apr 2018

Shae

Perfection in Austin!

From the seamless smiling check in, to the view of the lake and the beautiful room and grounds...this is THE place to stay in Austin! When we told the concierge we were going to the University for a tour we received a chocolate plate in the shape of Texas with a “Go Longhorns!” Written across the stop. Special touches and first class experience. This will be our new home away from home when we visit our son!

10/10

Exceptional

20 Mar 2018

Geno

Great for business and pleasure.

Everything was top notch. The room was spacious and comfortable with a great view. The fitness center was exemplary, with complementary water and towels.

Partner

8/10

Excellent

23 Jan 2018

Verified traveler

Great updates... but service was not on point.

I have stayed at the Four Seasons Austin many times. I even had my wedding reception in the large ballroom, so I can vouch for the Four Seasons experience that is expected. However, I was a little disappointed with the service this time around. We arrived and expected the bellhop to bring our items to our room. After checking in and waiting for 10 minutes, my husband wandered back downstairs only to find our belongings still outside on the same bellhop rack. And my second complaint is that the room telephone didn't work. Not that it was a headache to call from my personal phone, but if I'm dropping a heavy penny to stay at a four-star hotel, everything better work.
Other than that, the front desk was cheerfully hospitable. I thought the renovations were tastefully done... except the ballrooms. I know it was a split decision to keep or get rid of the elegant chandeliers, but it was a huge selling point for us to have our wedding celebrations there, and I am deeply saddened it was replaced by some modern monstrosity.

Partner

10/10

Exceptional

10 Dec 2017

Verified traveler

Room was nice. Staff helpful. Location convenient. Near nice walking trails.

10/10

Exceptional

11 Oct 2017

Verified traveler

Wonderful, already looking forward to returning

Great place even better location. Was walking distance from all that I needed

10/10

Exceptional

09 Oct 2017

thos

Fantastic visit

Great location, rooms are comfortable with views of the river, bar and restaurant were hopping for acl weekend and football games. Pool is nice but not up to four seasons rigorous aesthetic standards. Bonus: lake austin running trail and bat bridge are steps from the hotel. Try the blt + egg for a decadent brunch!

10/10

Exceptional

20 Sep 2017

Nancy

Nice hotel walking distance to restaurants

This was the first time we traveled to Austin and stayed at the four seasons hotel. The hotel is under construction but we hardly heard any noise and were told about it in advance. Our room was already renovated and was very nice. The only downside was no gift shop. However, this may be added with their ongoing renovations according to staff. Overall really good experience!

10/10

Exceptional

17 Aug 2017

Susan

Everything was 5 star

Great bed and bath very clean.
Great location.
Great staff very friendly
Fabulous view from our room.
Convenient location. We ride Vonlane Luxury Bus from so very close to Hyatt where the bus trip ends.

8/10

Excellent

14 Jul 2017

kenny

close to lake

staff was very friendly. the bed was very comfortable.

10/10

Exceptional

01 May 2017

helene

Fantastic Stay!

The Four Seasons is warm and inviting, not like their other more stale and sophisticated properties that appear old world.
The staff is gracious and accommodating.
I highly recommend the location and is walking distance to EVERYTHING!

Family

10/10

Exceptional

28 Mar 2017

Verified traveler

Austin hotel

Great service easy access to downtown xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

10/10

Exceptional

13 Feb 2017

Verified traveler

Romantic city stay

Everything you would expect from a four seasons. The back patio / yard / restaurant on the lake was perfect. Other than a billing issue at checkout that was quickly resolved, it was a great short stay.

6/10

Pleasant

13 Feb 2017

John

Not up to what I expect from a Four Seasons

I was not all that impressed with this Four Seasons. The location was fantastic. The general facilities, such as the lobby and grounds were great. However, I did have some major issues. First and foremost, the spa was undergoing a renovation, and I do not recall any notification regarding the closure. While they had temporary treatment rooms, my wife was unable to use the general spa facilities, which she really enjoys. Next, there was some level of spa construction/renovation noise during the day, which was very annoying. Rooms were not the size I am used to at a Four Seasons (no separate toilet area, or even a tub). Service was very spotty in the lobby bar. And, finally, our room was never serviced by housekeeping on one our our days of the stay, despite hanging the \"please service room\" door hanger on the door for most of the day while we were out and about. In short, I just expect better from a Four Seasons.

10/10

Exceptional

12 Feb 2017

John

Austin's Best Hotel Location

Was able to check in at noon instead of 3 pm, lake view room with balcony, watch the bats at night leave Congress bridge and the scullers in the early morning while the lake is quiet, what's not to love about this hotel?

8/10

Excellent

05 Dec 2016

Erica

Not worth the price

The only reason we booked this hotel was because it was an Expedia VIP hotel. When we checked in there was a very loud party going on in the lobby bar and we could not hear the front desk clerk. We were put in a second floor accessible room facing the driveway. I went down to see about being moved to a higher floor and we ended up being moved to the 7th floor, facing the river. The room was nice, and the views were great. We've stayed at several Four Seasons in the past and I don't feel like the service was on par with the nightly rate.

10/10

Exceptional

30 Nov 2016

natalie

Nice hotel close to the Lake and downtown

Easy walking to downtown and Rainey street and the lake. Great coffee and breakfast

8/10

Excellent

02 Sep 2016

gred

not 4 seasons you wxpect

Great location and staff. Dated rooms. Needs major renovaion.

10/10

Exceptional

18 Aug 2016

Shannon

Best service , just incredible

Family

10/10

Exceptional

17 Aug 2016

John

Our stay was great, as usual, at this hotel. The staff and service standards are impeccable, and we can't wait to come back. I travel to Austin several times each year on business, and we tend to stay here most of the time. They think of everything before we need it.

8/10

Excellent

06 Aug 2016

kenny

nice hotel near the lake

the staff was very friendly. i got a great room over looking the lake.

6/10

Pleasant

05 Jul 2016

Verified traveler

In need of a makeover...

Nice overall, hotel needs remodeling / work. A little tired looking, which was also confirmed by a recent 4 Seasons guest who stayed not too long ago whom I know personally, and had the same impression. Staff was great, except with one experience when I went outside one evening and asked for a cocktail and had to wait 25 minutes for someone to come outside (after I went in twice to ask for someone), and it wasn't busy, either.

10/10

Exceptional

25 Jun 2016

kenny

nice lakeview room

it is a gorgeous view of the lake. the customer service was excellent. the staff was very very friendly.

10/10

Exceptional

24 Mar 2016

daniela

Excelente time with the family!!!

We return to Austin after 10 years and It was excelente the staying at the Four Seasons!!! My kids loved it and the overall service was very good!

10/10

Exceptional

09 Feb 2016

Verified traveler

Incredible staff!

The room was fantastic! Comfortable, clean, and welcoming. The staff was incredibly friendly and helpful. I actually became ill during my stay and the staff jumped through hoops to help out. They brought complimentary tea and called in a dr. Whom responded within 20 min. It's the extra special touches that really matter. Thank you'

8/10

Excellent

20 Jan 2016

Verified traveler

Excellent room service

This 4 seasons is not as fancy as the other ones I've stayed in the past , nevertheless the service was great ! The young lady who cleaned our room took pride on her job ! What a wonderful work, she folded every piece of clothing we had to perfection, every bottle or medicine or cable placed in perfect order. Attention to detail as incredible, in addition to a very fast and friendly service on the front desk and bell boys.
Recs: improve the bar menu Pls , meatballs were hard and tasteless , everything else great.

10/10

Exceptional

17 Dec 2015

James

Service Above and Beyond

Great service. I had booked a suite and was put into a smallish room. The problem may have been a miscommunication with the reservation site. I expected them to say, \"not our fault, enjoy your stay.\" Instead, they found a suitable suite, moved my stuff and brought me a complimentary cocktail for my trouble. I was pleased and impressed.

10/10

Exceptional

10 Nov 2015

Patti

Hook'em!

Visiting our daughter and enjoyed every minute! Texas football and a beautiful waterfront view at the hotel! Priceless!!

Family

10/10

Exceptional

28 Oct 2015

Verified traveler

Nice hotel right in the lske

This hotel is right on the lake in downtown Austin. There is a beautiful trail for walking, jogging or biking that runs for miles! Work out room is really small but doesn't matter as much with the path right there

10/10

Exceptional

24 Aug 2015

Cynthia

My husband and I went for a long weekend getaway. It is a wonderful hotel, and an even better location. Only thing better would have been to have a room with a balcony.

Partner