Name: Homewood Suites by Hilton Austin Downtown
Address: 78 East Avenue, Austin, 78701, US

6/10

Pleasant

23 Jul 2026

Jennifer

Great location! Our a/c and refrigerator weren't working properly the first day. Talked to the gal in the front and it was fixed quickly after. Would def stay again, room was big for our family of 4.

Friends

10/10

Exceptional

16 Jul 2026

LaDonna

We enjoyed our stay here. The breakfast included was better than most. The only thing that was a problem is that if you are on the Rainey Street side, the music can be loud. We had to ask for another room and they were very accommodating. We didn't have a car and it was a great jump off point for using Uber. We would stay there again.

Partner

4/10

Poor

14 Jul 2026

charles

This Homewood suites is not a standard Homewood suite and should be called Homewood Lofts. The rooms are just oversized hotel rooms with a kitchen jammed in the corner next to the bathroom. Everything is well maintained but still appears old. I was surprised that parking was $50 for less than 12 hours which is shared with the texas state troopers (so I guess your paying for extra security). The evening to morning staff was very apathetic, I had to wait close to 20 minutes to check in after I rang the bell and was acknowledged, someone came from the back said \"I'll be with you in just a moment\" went to the back, we were the only customers. Later we apparently inconvenienced the night shift clerk when my kids wanted to buy snacks and I chose to pay cash after I handed the cash over it took another 4 minutes to finish the transaction, slowing down after I paid. The morning staff was very helpful and did what they could to make our stay enjoyable and the breakfast was good. Would have and should have paid more to stay somewhere else downtown.

Family

6/10

Pleasant

12 Jul 2026

Elfida

Loved the layout of the room! Only complaint was the room was a bit dirty. Stains on walls and toilets even on some towels.. They had good breakfast and enjoyed the coffee.

Friends

10/10

Exceptional

09 Jul 2026

Isao

Had a great time!

Family_with_children

8/10

Excellent

03 Jul 2026

Sarah

Bed is comfortable, room was a good size, nice to have the kitchenette. Main complaint is that water pressure is low in the shower.

Partner

8/10

Excellent

02 Jul 2026

Fernando

Ok stay

10/10

Exceptional

27 Jun 2026

Jen

My husband, twi kids and myself stayed here for 4 nights. It was wonderful. Location was easy for everything. Rooms were clean. The pool was kind of a let down, seemed old and could really use a more inviting feel for the patio. But honestly everything else was great.

Family_with_children

10/10

Exceptional

25 Jun 2026

Kimberly

I thoroughly enjoyed my stay and would rebook. my room was spacious, clean, came with useful items such as dish soap, ear plugs, makeup wipes, extra towels etc. I used the pool (small but does the job) which was splendid, lots of lounging options. Buffet breakfast also did the job, lots of hot food options as well as fruit, bread, pastries. Staff were accommodating and very helpful / kind. I did not drive or bring a car, but something to note is that parking is extremely expensive - $45/day.
Overall, a pleasant stay.

Self

10/10

Exceptional

24 Jun 2026

kimberly

Good location, clean and easy check in

10/10

Exceptional

23 Jun 2026

Melody

Big room, great location. The hotel is loaded with bc there are several bars on the street behind it. But we didn’t mind.

Family

10/10

Exceptional

23 Jun 2026

Rajiv

Very nice Breakfast .. recommend.

10/10

Exceptional

22 Jun 2026

Yuridia

Hotel rooms were great, very spacious. They were low on staff & room was not fully cleaned & I had to call front desk to ask for trash to be taken

Family_with_children

10/10

Exceptional

22 Jun 2026

Danise

Room was amazing, nice and spacious. Location was great. Will definitely stay here again.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Josephine

The place was cleaned. Staff were helpful and resourceful. Breakfast was great and everyone was friendly.

Partner

10/10

Exceptional

18 Jun 2026

Drake

Very clean, friendly staff. Great stay!

Partner

10/10

Exceptional

17 Jun 2026

Amiee

Great location off of Rainey street and easy to get to from downtown train station if you don't want to pay for hotel parking. Great hotel to stay with kids. There's even a Royal Blue grocery store a couple of blocks away to walk to. Just a heads up... the Grub Hub special is only available on Wednesdays- it took me a bit of time and reading some fine print to realize this.

Family_with_children

10/10

Exceptional

17 Jun 2026

Nicole

Great place to stay! No coffee in the early am a bummer!

10/10

Exceptional

16 Jun 2026

Rose

We loved our stay. Our room size was large and well-appointed. The breakfast was outstanding- we stayed 3 nights and each morning had new hot food choices. Very tasty and delicious. The whole atmosphere of this hotel was laid-back, and comfortable. We will definitely come back to this hotel when we are in Austin.

Partner

8/10

Excellent

14 Jun 2026

Grace

Overall very nice hotel - my room was very clean and had everything I needed and more. Just a few minor things. When I went to check my bag, it was just left behind the counter with no hotel staff to watch it. The pool wasn’t the cleanest lots of dead bugs in there. And then the waffle maker wasn’t available 2/4 mornings for breakfast that I was there which was a bummer.

10/10

Exceptional

13 Jun 2026

Karla

Na

10/10

Exceptional

11 Jun 2026

April

Very nice. Breakfast was really good!

Partner

10/10

Exceptional

10 Jun 2026

Jonathan

Great location. Great staff and service. Everything you need for your stay in the area.

Partner

10/10

Exceptional

07 Jun 2026

Domonique

Had an issue with our fridge and maintenance fixed it tremendously fast!

Family_with_children

6/10

Pleasant

04 Jun 2026

Rosie

Breakfast was poor. Only thing that was half decent was the waffle maker that they took away some days. You had scrambled eggs every day and then potatoes and wraps with a meat and a veggie option. That is basically it. Took 4 days to get more body wash in the room after checking in without any in the dispenser. Yes this is pretty minor but paying what you have to pay you expect these things to be topped up when you get there.
The hotel itself wasn’t bad, was pretty basic. The pool was terrible, was dirty, cold and tiny! No towels were ever available when we went up there.

Partner

10/10

Exceptional

02 Jun 2026

Brian

This place is awesome and a great value for the price. Love being able to go out the back door and be right on Rainey St.

Family

8/10

Excellent

01 Jun 2026

Bryan

It is a decent place to stay.

Self

6/10

Pleasant

01 Jun 2026

Nicolas

Very clean, basic property......had a sterile feel to it. No lobby bar, no alcohol sold on site, good location tho super close to Raniey St. Continental breakfast was really good.

Family

10/10

Exceptional

30 May 2026

Marie

The front staff were amazing at my check-in and checkout. Breakfast has everything you could possible want. It is in the perfect location for Rainey street and walking the trail. I would definitely stay at this facility again.

Self

10/10

Exceptional

28 May 2026

Arturo

Love the place

Family_with_children

8/10

Excellent

26 May 2026

Shayla

Room was clean, it is a bit on the loud side due to location so the ear plugs were a nice touch. If you plan to eat breakfast know that the main option will only be breakfast tacos every day. Pool is small and not stocked with towels. Overall still a nice hotel with great staff.

Partner

10/10

Exceptional

26 May 2026

Maianh

Parking should be complimentary & included in the hotel charges, instead of bing added to the bill! Other than that, everything else is great.

Family

4/10

Poor

26 May 2026

Helton

Hotel com boa estrutura e bem localizado, porém o atendimento no check-in e a solicitação de reparo foram péssimos. Houve total falta de vontade em atender na chegada, e o problema de baixa pressão no chuveiro não foi resolvido, mesmo após solicitação.

O quarto tem um tamanho muito bom e oferece boas amenidades. O café da manhã também é satisfatório e não deixa a desejar.

O serviço de quarto é muito ruim: a limpeza ocorre apenas a cada dois dias e, quando solicitamos que retornassem mais tarde porque estávamos no quarto, simplesmente não voltaram.

Além disso, o estacionamento não está incluído na diária e custa USD 48,00 por dia, um valor excessivamente caro.

Partner

10/10

Exceptional

25 May 2026

Hilton

Great place

Family

10/10

Exceptional

19 May 2026

Troy

Clean

10/10

Exceptional

17 May 2026

Monica

Nice hotel .. nice location

Self

6/10

Pleasant

14 May 2026

Jeean

It can be very loud with live music on Rainey district. I was staying on 13th floor, and it was very loud until 1am. If you are a light sleeper, I wouldn’t recommend staying at this hotel

Friends_and_family Friends

8/10

Excellent

14 May 2026

Erik

They had a good breakfast option and the staff was very helpful.

10/10

Exceptional

14 May 2026

Jared

Every was excellent just as expected

Friends_and_family Family

10/10

Exceptional

13 May 2026

Cecilia

Good

10/10

Exceptional

10 May 2026

Nathan

Friendly staff, good rooms and nice breakfasts

Self

4/10

Poor

07 May 2026

Rick

Pool small and needs to be fixed. Closed a couple of days. Needs a better area to sit in the loopy with more to purchase

Family

10/10

Exceptional

03 May 2026

Danilo

Nice

Family

4/10

Poor

02 May 2026

Todd

Hotel is located in a very bad spot with no easy access. Very noisy at night as the property is backed up to a row of clubs. Staff? What staff? Barely a desk clerk to check in. I do not recommended this property at all

Family

10/10

Exceptional

24 Apr 2026

Harriett

The location is great. Across an alley to great restaurants. I found the housekeeper supervisor rude. I think he was trying to be macho in front of his staff. I still left housekeeping a nice tip.

Self

10/10

Exceptional

23 Apr 2026

Denise

Everything was great

Partner

10/10

Exceptional

21 Apr 2026

Patrice

Breakfast was fresh but it needed more options.
My room was extremely clean. Staff was very nice. Almost $50 a night park was a bit extreme.9 out of 10.

10/10

Exceptional

21 Apr 2026

AURORA

Everything was good. The only thing I wish was that labeled items were available during breakfast. I cannot have gluten or soy, so I was limited on what I could have, and I guessed what was what as best as I could.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Misty

excellent staff, environment and culture! Nearby nightlife and walking distance to 6th Street, Congress Ave and Rainey Street is around the corner or down the steps.

6/10

Pleasant

20 Apr 2026

Meagan

The music on Rainey st starts before noon and ends at 2 max. Staff was meh, breakfast was crowded, long lines

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Jodi

Rooms are spacious and clean; having a kitchenette is really useful to help reduce eating out costs - just picked up a few basic groceries. Breakfast at hotel was great. The only things I would complain about is the cost of items sold at the hotel - bought 2 single / small pop (335 ml) and it was $8 AND the cost of parking was ridiculous at $48 per night.

Family

10/10

Exceptional

19 Apr 2026

Mike

Great place

Family_with_children

8/10

Excellent

19 Apr 2026

Lisa

N/axcccccc

10/10

Exceptional

13 Apr 2026

pablo cesar soares de

Good room

Self

6/10

Pleasant

12 Apr 2026

Candice

Overall it was good for the price. However, I flew in on Tuesday and stayed until Sunday and every day, I was asking if they could get more towels and sanitizing wipes in the gym to wipe down the equipment and it never happened the entire week. They also advertise that the rooms are cleaned every other day… I had to call each time after 3 PM to ask if someone was still coming. Lastly, my rental car got hit in the parking garage and I was told that the cameras were not able to show what happened or who did it.

10/10

Exceptional

12 Apr 2026

Timothy

Was good

Partner

10/10

Exceptional

12 Apr 2026

Therese

The breakfast was very good. Food varied from cereal, eggs, waffles, baked goods, yogurt and fruit. The afternoon crackers, cheese and fruit were very nice.
The staff including the front desk workers, housekeeping and dining staff were all very helpful.
Having brochures on the front table offered visitors to Austin a great way to help explore Austin. The maps were great.
The rooms were perfect. Having a small kitchen was very helpful.

Friends_and_family Friends

10/10

Exceptional

10 Apr 2026

Jennifer

Decent hotel, great location, pleasant staff, satisfying breakfast.

8/10

Excellent

09 Apr 2026

Sherri

Nice, clean room.

Partner

10/10

Exceptional

06 Apr 2026

Michael

This hotel was a great deal. Clean, very comfortable room, affordable rates and great value, friendly staff, better complimentary breakfast thank I expected. I would gladly stay there again. Highly recommend

8/10

Excellent

05 Apr 2026

Bridgette

The suites were good, a/c workedgreat , and room was clean but the fridge had a bad odor , breakfast was not up to par, and when i asked for towels i never got them so i will say theyre not that attentive to the customer

Friends

10/10

Exceptional

03 Apr 2026

Nancy

Great place to stay, loved the location just steps off Rainey and easy access to riverfront. Wonderful hot breakfast with varied choices each day, very tidy with friendly, helpful staff that immediately solved problems like wanting extra towels, replacing conditioner and general questions

6/10

Pleasant

01 Apr 2026

Aura

Were laud room because this hotel is right next to a main road

Partner

8/10

Excellent

30 Mar 2026

Jo

Expansive breakfast, nice selection of condiments, the bed was older and uncomfortable, really loved the full kitchenette, and appreciated the ceiling fan. Even facing the Interstate, we didn’t hear the traffic. It was an easy & safe walk to shopping, bars and meals. Recommended & will stay again.

Friends_and_family Friends

8/10

Excellent

28 Mar 2026

Kelly

Nice room. Good location. Good breakfast.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Natalie

The staff was friendly and accommodating. Amenities were great- awesome gym & swimming pool. The suite was spacious and comfortable.

Partner

10/10

Exceptional

23 Mar 2026

Chidozie

Clean room, friend staff, great breakfast option, and I loved the Wednesday happy hour.

Friends

10/10

Exceptional

22 Mar 2026

heather

Very welcoming property in a great location to access historical Rainy Street.

Partner

10/10

Exceptional

21 Mar 2026

Terri

Staff was amazing, so nice!

Family

10/10

Exceptional

20 Mar 2026

Mickey

Room was very clean with exception of something sticky on the kitchen floor. Staff was great. Very friendly. Bed was very comfortable. A little noise from road traffic on the east side of the hotel, but not too bad. No trouble sleeping like a baby.

8/10

Excellent

18 Mar 2026

patty

The reception girls have a very bad attitude.

Friends

8/10

Excellent

18 Mar 2026

patty

The reception girls have a very bad attitude.

Friends

10/10

Exceptional

10 Mar 2026

CECILIA

Room was cold and clean. Would room faced the highway but I never heard it.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Ann

The breakfast was delicious and hot. It was kept very clean.

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Stacy

Hotel was nice. Always enjoyed staying at a homewood suites. Room was nice and clean. Room was cool. A little noisy but not hotels fault. It’s just location and off of the main interstate so you heard every siren and cars racing ect. My only complaint was the cleaning staff didn’t leave any washcloths when they came in the second time of the week so I had to use a hand towel to wash face and shower with. Not a big deal just big and awkward. It was Too late to call staff when I discovered it. Other than that it was a good stay.

Business Self

10/10

Exceptional

03 Mar 2026

Edgar

Awesome

6/10

Pleasant

02 Mar 2026

Margarita

The staff was excellent. Everyone was very friendly, welcoming, and attentive throughout our stay. The rooms were clean but felt quite outdated.

10/10

Exceptional

02 Mar 2026

Lourdes

Hot breakfast

Family

8/10

Excellent

27 Feb 2026

Bryan

Clean room and nice staff

10/10

Exceptional

25 Feb 2026

DAMIAN

Everything was wonderful, just make sure you ask about parking beforehand. It’s $48 for parking even if it’s just one night.

8/10

Excellent

23 Feb 2026

Bryan

Everything was good beside the pillows. Very very flat .

10/10

Exceptional

22 Feb 2026

Victoria

The room was really nice and the staff were very helpful. Also, the breakfast was delicious!

Partner

10/10

Exceptional

17 Feb 2026

Darrell R

Very comfortable

10/10

Exceptional

16 Feb 2026

Ashton

Clean room

Partner

10/10

Exceptional

15 Feb 2026

Levi

Great location, service and breakfast

Partner

10/10

Exceptional

15 Feb 2026

Lisa

Location and clean room.

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Tina

Spotless room, close to everything!

Leisure Family

10/10

Exceptional

01 Feb 2026

Suella

The room was clean and comfortable. Everyone of the staff with whom we came in contact were both friendly and helpful. All three fron desk clerks were hospitable.

Partner

10/10

Exceptional

28 Jan 2026

Jennifer

Staff was super nice and breakfast was good. Behind a Sausage House, so smells like campfire right outside. I didn't mind.

Partner

2/10

Poor

25 Jan 2026

Priya

For a Hilton very poor standards, the rooms are spacious but there was the thinnest sheet no duvet covers which is crazy in -6 weather so I was frozen all night. The bathrooms were not clean you did not feel to shower in them luckily I checked into the Fairmont the next day so I could. Reception staff never at the desk always out back and dressed as they were going to the gym. The breakfast was awful ! I honestly would avoid not worth it at all - for 1 night max it's ok !

Business

10/10

Exceptional

30 Dec 2025

Anthony

Great place! Room was very nice.

Partner

8/10

Excellent

28 Dec 2025

bassam

a lot of breakfast items was so cold and they serve slow to recover food shortage