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Kasa Austin 2nd Street Apartments
Austin - TX · United States
421 W 3rd StView location
9.0/10Excellent1,004 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.4/10 9.4
Location10.0/10 10.0
Neighborhood9.8/10 9.8
Value9.4/10 9.4
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Kasa Austin 2nd Street Apartments
With a stay at Kasa Austin 2nd Street, you'll be centrally located in Austin, steps from Austin Children's Museum and within a 5-minute walk of Austin City Hall. This 4-star aparthotel is 0. 2 mi (0. 3 km) from Moody Theater and 0. 5 mi (0.
9 km) from Austin Convention Center. Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Featured amenities include a 24-hour business center, express check-out, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 44 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with premium bedding. Rooms have private balconies. 55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected.
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With a stay at Kasa 2nd Street Austin, you'll be centrally located in Austin, steps from Austin City Hall and Moody Theater. This luxury aparthotel is 0.6 mi (1 km) from Long Center for the Performing Arts and 0.8 mi (1.3 km) from Palmer Events Center.
Make yourself at home in one of the 44 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies.
55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Featured amenities include a 24-hour business center, express check-out, and laundry facilities. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Business facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No front desk
Events/parties not allowed
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 8:00 AM to 7:00 PM.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Property Registration Number OL 2018 022467
-
Minimal age
21
-
Optional fees
- Covered self parking fee: USD 30 per night
- Pet fee: USD 30 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Housekeeping is available for an additional fee and varies based on length of stay and unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Austin City Hall
0.2 km / 0.1 mi
Moody Theater
0.2 km / 0.1 mi
W Austin Wet Deck
0.2 km / 0.2 mi
Lady Bird Lake
0.3 km / 0.2 mi
Colorado River
0.3 km / 0.2 mi
Sixth Street
0.5 km / 0.3 mi
Austin Central Library
0.5 km / 0.3 mi
Frost Bank Tower
0.6 km / 0.4 mi
South First Street
0.8 km / 0.5 mi
Ann W. Richards Congress Avenue Bridge
0.8 km / 0.5 mi
West Sixth Street
0.9 km / 0.5 mi
South Congress Avenue
0.9 km / 0.6 mi
Long Center for the Performing Arts
0.9 km / 0.6 mi
Paramount Theatre
0.9 km / 0.6 mi
Governor's Mansion
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 44
- hotel
- Car parkExtra charge
- Wi-fi
- Laundry service
- Lift access
- Terrace
- Minimum check-in age: 21
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKasa Austin 2nd Street Apartments
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE TWO BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKasa Austin 2nd Street Apartments
APARTMENT DELUXE TWO BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE TWO BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT CLASSIC WITH VIEWSAPARTMENT • CLASSIC WITH VIEWSAPT.AS-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLASSIC WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKasa Austin 2nd Street Apartments
APARTMENT CLASSIC WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLASSIC WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: APT.AS-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Kasa Austin 2nd Street Apartments
100
reviews shown
Jonathan
Clean, quiet, and fun, great views. Lovely comfortable king bed. Spacious apartment. Thanks!
robert
Great location, irritating check-in process
Laura
This place exceeded my expectations. It is conveniently located, has AMAZING views, was impeccably clean, and is stunningly beautiful. The kitchen features modern appliances and features. There is a full-size washer and dryer, and the bathrooms are large enough to sleep in. Add the parking option; it’s a lifesaver. Kasa is a keeper!!!
Hidemi
They’ll come in to your unit announced. Be prepared.
Melissa
The apartment was spacious and welcoming- prefect gathering place to play cards while still affording space for working remotely. The pool was incredible. The people working through the virtual front desk were extremely friendly, helpful, and quick to respond. Great location!
Hart
I will start by saying this place was great and served its purpose perfectly for what I needed - BUT - it's important for people to understand that this is not a hotel per se, it's a high-end apartment building with long term renters, and they have 3 floors dedicated to shorter-term rentals like a hotel which is called KASA. But it's not a hotel. Think of it more as a short-term rental but all three of the \"hotel\" floors are run by a professional company, not individual owners. And then the rest of the building is people who live there in long term leases like a normal apartment building. As a Kasa visitor, we still get access to all the amenities that the building offers to their residents like the pool, gym, etc. But there isn't hotel amenities like a front desk, room service, etc. Having said all that, the place was awesome because you get essentially an actual apartment with a full kitchen and a HUGE balcony overlooking the lake to the South (if you get a south acing room). I loved the unit itself. Very happy with the location as well. Most of my friends were staying at a nearby fancy hotel for a way higher nightly rate but I would take the KASA space over that all day. It was great. As long as you understand that it's not a hotel, you'll be in good shape. I definitely recommend if you want to save some money and be a little more self-sufficient.
Raúl R
Great place, location, clean, designated parking, great view, over all great experience
Farid
It was the best apartment I’ve ever stayed in, it was clean, modern, and the views were some of the best I’ve seen. Such an easy choice, I look forward to staying there again!
Phillip
Apartment was exactly as described and pictured. Very spacious and well stocked. Location was excellent and within close walking distance to many restaurants and shops. It was hot and humid during our stay and the air conditioning in the apartment worked very well keeping the space cool and comfortable. Would definitely stay here again when in Austin.
Tejinder
Amazing! I always stay with Kasa and I wasn't disappointed. Will stay again. Great value 👍😀
Flora, Shu-Mei
We had a wonderful stay for 5 nights. Our room had lake and city view. Location is just nothing to complain. Communication is prompt and to the problem solving. We did have issues to check in, but easily solved by real people. We did use the kitchen n washer dryer. It is good for us. Yes, things start to show nicknack, not fresh anymore. It is more like home, not hotel. What I can see improvements will be a towel rack to rest all wet towels for next usage before laundry just like at home we do.
MORGAN
The toilet was clogged the first three days we were there, and the dryer vent must’ve had a leak that dumped lint all over the entryway closet interior. Aside from those two things, the place was nice in a convenient spot and the pool was great. We specifically picked the room for the fact that it had a balcony, but unfortunately the outdoor furniture was so uncomfortable that we ended up spending zero time out on it which was a bummer. Just three metal chairs, no end table or any other kind of outdoor surface, no cushions and no comfort allowed on the balcony. The couch was also pretty uncomfortable. The bed was nice though!
I don’t normally nitpick everything when I go on a week long vacation, but when the stay is that expensive and you’re expecting luxury living it’s really hard not to notice all the little things like that that could’ve easily been better.
I don’t normally nitpick everything when I go on a week long vacation, but when the stay is that expensive and you’re expecting luxury living it’s really hard not to notice all the little things like that that could’ve easily been better.
Monica
The location for us was ideal. We have kiddos at UT and scheduled meetings downtown, so we were within a short drive to that and walking distance to great restaurants. The area is safe for walking and well lit. The logistics of unloading, entering the building, entering the rental, then parking was tedious and a bit frustrating. Once you’ve done it a few times, you’ll get the hang of it. If they could make it smoother, it would be wonderful because there’s nothing as frustrating as trying to exit a garage when the scanner won’t read your pass or digging through your purse because you have your building pass but failed to memorize your door code. The rental unit is clean and spacious. The beds and bedding are comfortable and the kitchen and laundry are very convenient. It’s nice to have a spacious closet for luggage and shopping bags. Tripping over a suitcase in a cramped hotel room is no fun, so we took full advantage of the walk-in closets. An upgrade to fluffier towels & spare box of tissues would be appreciated as would a few complimentary bottles of water. There are several televisions, but guests must login to their personal streaming services in order to watch programs. The “concierge” is friendly and the lobby area is well lit. Coffee in the lobby would be a nice addition. They have a water dispenser in the lobby but no cups.
Overall, I recommend Kasa. For a brief overnight, I’d probably stay in a hotel, but Kasa is ideal for an extended stay and for families.
Overall, I recommend Kasa. For a brief overnight, I’d probably stay in a hotel, but Kasa is ideal for an extended stay and for families.
Debbie
Communication is annoying given that you can’t talk to a real person. Getting in was a bit challenging. Some rugs on the floor could be nice rather than cracked cement.Bed was very comfortable , location was great.
Tracy
Love the location, love the view. Great exercise room. Would stay there again in a heartbeat.
Michael
Wish we would have been able to check in a little sooner. The place was really nice and clean. The patio view was amazing and we had a great time. I would totally stay here again.
Tamar
Great location and property (although after realizing how many great live music spots were in the Red River district/Red River St, we'd have preferred staying in one of the many lodging options on Neches/Red River St), easy to walk to, lots of eating options nearby, and the bat bridge is a short hop away. Check in- the only thing is that if you're hoping for an early entry, you won't get a code until 3:50 pm on the dot. We didn't ask for early entry, but were hoping maybe the system would give us the code once the cleaners left. Not a huge deal, as we left our bags at the W hotel right around the corner from the Kasa entrance (they didn't ask if we were staying there, we just asked them to hold our bags -- we tipped them $10 for it). Other notes - shower pressure was ok, the little balcony was perfect to watch the river and enjoy the breeze, the pool was cold (mid April is still chilly) but perfect to sunbathe, and the Kasa owns 3 entire floors of the building, so you often ran into other Kasa guests in the elevator, which made for nice conversation (if you so choose). King-sized bed was super comfy esp after a long day of walking.
Ji
Nice location
Michael
Less than bare minimum toiletries provided.
james
This large 2 bedroom condo on the 16th floor was in a great locations with lots of good restaurants nearby. It was central to everywhere we went in Austin.
We would definitely stay here again.
We would definitely stay here again.
Chris
The bed was slopey and the floors needed to be vacuumed.
Margaret
Apartment was down at the heels, very sparsely furnished, ripped and stained furniture, dings scuffs dents and scratches on walls, wifi box, baseboards, doors. Exposed wiring on the under cab lighting. This apartment gets a quick clean but not the upkeep it needs. Their response was to send someone in during the day which wasn’t possible as I needed to take virtual meetings. I don’t know how they’d fix all of that in that time anyway. Would have been nice if they offered to move me to a different unit or offer any money back. They didn’t do either.
Check in was fine but convoluted and there are multiple codes key cards and steps to follow.
Check in was fine but convoluted and there are multiple codes key cards and steps to follow.
Kendra
The bed was so comfortable, I had a hard time getting out of it. The place was clean, well appointed and in a great location. Highly recommend getting a river view with a balcony so you get a view of the bat bridge at night. Host was in frequent communication and sent housekeeping the same day for a couple of items we needed. Parking was tricky at first, but convenient and well priced considering the in and out privileges. Review your instructions before entering the garage because cell service cuts out upon entry. Felt like a home for a few days and we'd go back for sure.
Marie Victoria
Everything was fine but it is difficult to find it, if you do not have a car.
Cindy
Amazing location and it was HUGE, wonderful surprise. Very clean, great bathroom, appreciated the full length mirror and the provided detergent with washer + dryer.
Kasa is always quick to respond to any questions I have. I exclusively stay with Kasa wherever I go and this one on 2nd street is the best one here in Austin. Always very reasonable priced and you get way more than you’d think. Will definitely be back!!
Kasa is always quick to respond to any questions I have. I exclusively stay with Kasa wherever I go and this one on 2nd street is the best one here in Austin. Always very reasonable priced and you get way more than you’d think. Will definitely be back!!
Carl
Used the laundry room. My only request would be to hav more kitchen utensils. Particularly a knife!
Richard
The location was great - it was a nice part of downtown, easily walkable to restaurants, coffee, 6th Street, Lady Bird Walk/Biking trail, and the Cap Metro bike stations. The place was so spacious, perfect for our family of 4, and had a beautiful view of the city. We had a car, so we paid for the convenient parking garage. On the first floor entrance lobby, we were able to get free coffee and fill up our water bottles. We had no issues at all with checking in to the apartment, we just followed the instructions that were provided. We would definitely stay here again and recommend it to our friends.
Gladis
Great stay!
Quinn
Great view of the river and downtown Austin. Was in town for work and the location was very convenient. The only downside was the temp and humidity of the room itself. There was a lock on the thermostat that made it only comfortable to sleep in for only 1 of the 4 nights I stayed.
Shannon
Everything about it was great except that the sound machine in one of the rooms was broken and it appeared clean but was not thoroughly clean.
Rishi
check in as the most ridiculous i have ever experienced. and, even though they had availability all week (i.e., NOT sold out), they also refused to offer complimentary late checkout. Just really corporate and soulless. the apartment itself is fine. big, pretty clean. would never stay at a kasa again, if another option is available.
Jacob
Awesome!
Rawinder
Clean comfortable,
Brent
Great location and room had everything I needed.
David
Clean, cozy, great location
Joey
Clean, spacious room in a great location downtown.
Barry
Highly exceeded our expectations!
Great place to stay in the best part of town.
Loved it here and will return.
Great place to stay in the best part of town.
Loved it here and will return.
Carl
My stay at Kasa on 2nd Street in downtown Austin was outstanding. The apartments are beautiful, featuring high-end fixtures, concrete floors, and floor-to-ceiling windows with great views of downtown. Everything was extremely clean and tastefully furnished. The Kasa staff and team are truly top-notch—super responsive and always willing to go above and beyond to make the stay comfortable, relaxing, and stress-free. Renting with Kasa far exceeded my expectations, and I would highly recommend them to anyone. Their customer service is among the best I’ve experienced in any industry.
Mark
Great place to stay.
Frances
Not cute, at all, kind of like staying in a warehouse - sparse and uncomfortable furnishings that were clearly on discount - concrete floors and all. But, great location, felt safe, very clean and amenities were great (we used the pool and gym).
Bed in 2nd room was reportedly extremely uncomfortable but main bedroom mattress was memory foam and nice. Texting with “front desk” worked well during business hours but after hours you got AI and it was not helpful at all with info about the property or surrounding area. Rug on floor was a huge trip hazard (curling up on corner), asked for someone to fix, and although promised, never happened in 3 night stay.
And of course, as mentioned by multiple reviewers, the process to check in and park (although very clearly explained) is a huge pain. But I was prepared for that because of the reviews. Overall it was fine, 3 points for cleanliness, age and safety of building but would not choose to stay again.
Bed in 2nd room was reportedly extremely uncomfortable but main bedroom mattress was memory foam and nice. Texting with “front desk” worked well during business hours but after hours you got AI and it was not helpful at all with info about the property or surrounding area. Rug on floor was a huge trip hazard (curling up on corner), asked for someone to fix, and although promised, never happened in 3 night stay.
And of course, as mentioned by multiple reviewers, the process to check in and park (although very clearly explained) is a huge pain. But I was prepared for that because of the reviews. Overall it was fine, 3 points for cleanliness, age and safety of building but would not choose to stay again.
Matthew
clean and great location
Saadet
Clean, modern apartment in nice neighborhood with lots of nice restaurants and cafes nearby.
Donna
The apartment was very clean and management were very communicative. The area is very walkable and it’s conveniently located. The only downside was the unit we were in was pretty worn and the furniture was not comfortable at all.
Gabriela
Great location in the heart of Austin downtown, walkable distance to stores and restaurants for restful stay. Excellent facilities and cleanliness, not to mention great views of the city
Sasha
Was a really nice room and a lovely view very easy directions on how to get in it was a keyless entry. There was a little problem with our keypad on the third day but other than that it was really great.
Celina
Super clean, outstanding unit. Best location. Very friendly staff. Will definitely be staying again in the future.
Lara
Very clean and a good view
John
Great place to stay while in Austin. Views, location, and room are spectacular.
Mitzi
The place was super clean
Jennifer
Communicated that we did not have TP, response was, it would be provided in 24 hours. Got some at Trader Joe’s for 3$ and they offered to refund me. I wasn’t worried about the 3$.
No hairdryer in the room and the freezer was frosted solid. For what we needed, it was spacious and having the washer/dryer was great.
For anyone not comfortable with an online check in/tech heavy process, I would choose a hotel. If you are comfortable following directions and value extra space, this is a great place.
No hairdryer in the room and the freezer was frosted solid. For what we needed, it was spacious and having the washer/dryer was great.
For anyone not comfortable with an online check in/tech heavy process, I would choose a hotel. If you are comfortable following directions and value extra space, this is a great place.
Anahi
The apartment was beautiful with a balcony and great views. It was clean and gave us a complimentary bottle of wine. The pool was so relaxing and great views. The apartment had everything you needed.
Patrick
Wonderful space, and super well kept. The access instructions were simple, and the location was phenomenal- thank you!
Jordan
The apartment was well appointed and the bedrooms were large. Each bedroom having its own bathroom was good for 2 couples staying at the property.
Aaron
Best place in downtown Austin
We love this hotel/condo. We've been staying here several times and it never dissappoints. It is located right in downtown Austin, close to to all the activities, restaurants, and nightlife! We've stayed here since back when it was owned by The Guild. Kasa does a great job of keeping this amazing place available for guests!
Nigel
Great location in the heart of ATX
Matt
Very profesional focus on detail and attention to users needs. Very impress will recommend no other in Austin.
Cristian
Sheets smelled odd, balcony door malfunctioned, check in/out experience could improve.
Archie
Location was great
Michelle
The apartment was comfotable and spacious.
Ann
Walk everywhere and enjoy the wonderful pool and view from your balcony!
Tia
Absolutely amazing! The views were incredible and loved that it was located right downtown in a area where we needed to be.
KANA
The room was very specious and the outdoor pool amenity was amazing!
Miguel
Everything was on point and the location was great
Salena
This was my first time in Austin and staying at a Kasa location. I was a little nervous about the virtual check in but it was so easy and the property was in a great location of the city. The property was clean and amenities were perfect just like staying at home. The view was incredible. I would definitely recommend this place to anyone going to Austin.
Giselle
Amazing view of the city. Local shops, restaurants, and bars worth exploring in the area. Clean and spacious rooms. Very comfortable stay!
Hilda
Great place! very clean
Julie
Not sure what the VIP access included? The property was highly secure, which actually made some aspects \"challenging\"! Entry/exiting the building, elevator and parking were all by card. The room itself was VERY basic but clean. Beds were very comfortable. Had a cool view since the den area is all windows. Received a notice/text message on Saturday night at 10:30 while in the room playing a board game, for noise disturbance??!! Yet I was awakened around 2 am to people laughing and talking.
Devin
Clean, convenient, cute.
Tresia
Clean, friendly and safe area. We would highly recommend this place
Angela
The view was much nicer than expected. I really liked the high ceilings - it made the space feel a lot bigger. It was awesome to have a full kitchen, even though I didn't use it this time. The pool area was very nice as well.
The room was clean but looked a bit tired in some areas. And while the parking instructions were incredibly detailed and were the only reason I was able to navigate it, it would still be nice to have an easier and more simple way to get in and out of the property.
The room was clean but looked a bit tired in some areas. And while the parking instructions were incredibly detailed and were the only reason I was able to navigate it, it would still be nice to have an easier and more simple way to get in and out of the property.
Zane
Great space, great amenities, great pool. Amazing location in a central part of downtown Austin, which makes the hotel close to everything. The over the top no human interactions is not a thing I enjoyed though. Virtual check-in is annoying for no reason but the check-out is easy. Placing random noise trackers in the unit to send you text messages while playing music while no one is even complaining or being disturbed is over the top annoying. In addition not disclosing that noise trackers would be placed and that one would have to scan their face prior to checking in is not something I like and should really be fully disclosed prior to one paying a non-refundable payment.
Diana
I was surprised that my Kasa stay worked so well. The phone number was almost always answered by a person who was well trained and had all the information on our contact and common to date. They are also great with text communication.
Special note: The instructions need to be read thoroughly before you arrive otherwise things will get very confusing very fast. If you speak to the front desk at the 2nd street austin location for parking instructions before you park the front desk gives very different instructions to park that will be very expensive. Read and follow Kasa instructions on parking and register your car in advance. The electric car chargers are operated through an App called Loop. You have to register with the App or it won’t work. Once you register the charger worked . It’s a slow charge so my empty battery took 8 hours to fill to 75% overnight and cost $15.
I want to especially thank their team and their cleaning team for their thorough ness and integrity and honesty. I left a valuable piece of jewelry on the desk in my bedroom and I called immediately when I realized it. They found it and helped me get it back within a few days . I am so grateful to their customer service team especially Marizon for helping me.
You should know that the door to the unit does not automatically lock after you enter and depart so make sure you check your door when leaving it does not lock like a normal hotel. When you are in the unit by yourself you need to lock yourself.
Special note: The instructions need to be read thoroughly before you arrive otherwise things will get very confusing very fast. If you speak to the front desk at the 2nd street austin location for parking instructions before you park the front desk gives very different instructions to park that will be very expensive. Read and follow Kasa instructions on parking and register your car in advance. The electric car chargers are operated through an App called Loop. You have to register with the App or it won’t work. Once you register the charger worked . It’s a slow charge so my empty battery took 8 hours to fill to 75% overnight and cost $15.
I want to especially thank their team and their cleaning team for their thorough ness and integrity and honesty. I left a valuable piece of jewelry on the desk in my bedroom and I called immediately when I realized it. They found it and helped me get it back within a few days . I am so grateful to their customer service team especially Marizon for helping me.
You should know that the door to the unit does not automatically lock after you enter and depart so make sure you check your door when leaving it does not lock like a normal hotel. When you are in the unit by yourself you need to lock yourself.
Amy
First stay in Austin. Great alternative.
Great option for accommodations vs a typical hotel. The apartment was a unique idea, and I loved it. The location is perfect. Instructions to access building was clear. Things to make it even better, for the unit I stayed in is dark out curtains wide enough to cover the entire windows in bedroom, stools in kitchen lower height for sitting, and a few more utensils in kitchen for cooking eggs.
Laura
Beautiful view of the river. The room was clean and comfortable. Room didn’t have all of the key cards at first but Kasa quickly helped.
Eric
The place is amazing and clean. I could live there.
Only trouble is when you need to communicate with management. You can only do it by text/email and it took 2 days to fix a keycard not working right.
Only trouble is when you need to communicate with management. You can only do it by text/email and it took 2 days to fix a keycard not working right.
Nora C
Great location. Well appointed apartment that had everything we needed for our 4 night stay.
Michael
Too many minuses
The property, unit & view were all fine, as you can see in the photos. After the miserable check-in process (instructions too tedious - like programing an 90's DVR), we were not provided our required parking pass. Because of the layered problems in accessing the correct parking area, accessing the correct building entrance, locating the correct access code for the specific control panel, then to find we did not have the required parking pass - well not worth the trouble. I thought it was me until I found another visiting couple with the same issues and angst.
The housekeeping staff were actually quite pleasant & responsive, and especially the parking gate attendant Ms Zuri who provided us with in-person assistance - something truly lacking and why next time I will book a room with a front-desk, and a person with whom I can speak.
We received no compensation. We were made to check in not til 4:00PM, unless we wanted to pay an excessive \"early\" fee, metered for each hour in advance of 4:00PM (hotels do not do this, nor have such late check-in times), then as \"compensation\", offered a late check-out time (we had an 07:30 flight out). Our pantry had a dirty dog's harness & poop bags, dirty towel in the bath. I travel a lot for work and this was a departure.
If you're still compelled to book - study well the instructions, but consider booking a property with more flexibility, more responsive service and fewer mazes to run.
Who wants this after a long travel day?
The housekeeping staff were actually quite pleasant & responsive, and especially the parking gate attendant Ms Zuri who provided us with in-person assistance - something truly lacking and why next time I will book a room with a front-desk, and a person with whom I can speak.
We received no compensation. We were made to check in not til 4:00PM, unless we wanted to pay an excessive \"early\" fee, metered for each hour in advance of 4:00PM (hotels do not do this, nor have such late check-in times), then as \"compensation\", offered a late check-out time (we had an 07:30 flight out). Our pantry had a dirty dog's harness & poop bags, dirty towel in the bath. I travel a lot for work and this was a departure.
If you're still compelled to book - study well the instructions, but consider booking a property with more flexibility, more responsive service and fewer mazes to run.
Who wants this after a long travel day?
Dolce
Great location, walkable and safe!
Alicia
Great location near Shopping/Dining
Our Kasa stay in Austin was an overall good experience. Our unit had everything that we would need for our weekend stay. The kitchen was equipped with all of the basics so we could cook a meal during our visit.
The location is great with many dining and shopping options within easy walking distance. Our balcony was also enjoyable for morning coffee or just getting some fresh air. The building itself is a bit complicated to get into, but the Kasa company was extremely good with communication before and during our stay.
The location is great with many dining and shopping options within easy walking distance. Our balcony was also enjoyable for morning coffee or just getting some fresh air. The building itself is a bit complicated to get into, but the Kasa company was extremely good with communication before and during our stay.
Jennifer
The location of this property was amazing. So many things to do very close.
Drew
amazing experience
Adele
The two bed two bath condo was spacious and clean. We had an issue which the team responded to immediately and updated us when it was repaired. I have never had better communication with a host company, 5 stars for them!
Angeique
A gem in the middle of Austin
Beautiful condo with everything you need. Centrally located, new, large, super comfortable bed, fully quipped bathroom and kitchen. For me it was a much better option/value than any nearby hotels.
steve
Clean and convenient. Living room could add seating but otherwise it was superb
Drew
It was a nice place but it lack ammenities like room cleaning or replacing things like toilet paper. This would be harder for an older person to naivgate who arent good with smartphones.
Isaac
Will definitely come back
Miguel
Area was perfect
Susan
Convenient apartment instead of hotel
It is a lovely apartment. It was wonderful to have a kitchen. The thing that made it most amazing was having a washer and dryer. It made it so we could travel light.
I highly recommend.
I highly recommend.
Kristian
Great location but check in experience lacked
Great room and location. Checkin experience was poor - no communication
Monia
Really nice apartment. Instructions for checkin seems at first long but they are clear and purely to guarantee safety. So it was perfect. Check out also easy. Then place is great and also even if there are many apartments, walls and floors are very insulated and you cannot really hear noise. Also right 5 minutes walk from the place there is a storage place in a laundry shop that is convenient and reliable.
Stephen
Great location!
Robert
First Rate Business.
Our stay went perfectly. The apartment was very nice, stocked with everything and some extras. We had one question which was answered via a text almost instantly even though it was late in the evening. The 'check-in' process might seem daunting but just read it through and it works perfectly. I certainly recommend Kasa 2nd Street.
Charlotte
We had a one bedroom spacious apartment with amazing views and great location.
Wilson
My perfect stay. The room was gigantic, clean, check in was painless, and the area around had a lot of good food spots,
Jonathan
Large nice apartment style hotels to stay at!
Russell
Lovely stay at Kasa, the apartment size was great and it was easy and safe to access and walkable to everything. Would stay again.
Han
It's fine. a bit pricy though.
Tyler
Great Stay at Kasa 2nd street!
My stay at Kasa 2nd street was excellent. I was a little intimidated by the check-in instructions, but could not have been more of a breeze when I actually got to the property. The space itself is very clean, with an awesome balcony view. Not to mention, the location is incredible!
Josh
Great location, easy and fast check in and responses. Will definitely be staying here again!
Location & surroundings
Kasa Austin 2nd Street Apartments
421 W 3rd St, Austin, United States
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Kasa Austin 2nd Street Apartments
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