Name: Hyatt House Austin Downtown
Address: 901 Neches Street, Austin, 78701, US

10/10

Exceptional

04 Aug 2026

Bryan

The stay was great.

10/10

Exceptional

04 Aug 2026

Lakshika

Clean room. Friendly staff.

10/10

Exceptional

03 Aug 2026

Chris

Very nice staff and clean hotel

10/10

Exceptional

02 Aug 2026

Kayla

My family loved our stay. Honestly I didn’t read much when booking but the hotel exceeded our over all expectations. The room was huge. Even had a kitchen with an island! Very spacious for my large family. The sofa bed was also larger than expected. Morning breakfast was great as well as valet. The main lobby floor seemed to have a small AC issue that was being taken care of because they had ac units through the lobby for comfort. Really close to everything downtown. Because I have a large family I think I’ve found a new love hotel!

10/10

Exceptional

02 Aug 2026

Satoka

Room was very clean and staff extremely nice!

10/10

Exceptional

01 Aug 2026

William

Great place for a few nights and good location to get to other places.

10/10

Exceptional

31 Jul 2026

Casey

…..

10/10

Exceptional

31 Jul 2026

Chris

Valet sucked requested my car and waited 30 as the attendant played on his phone

8/10

Excellent

31 Jul 2026

Sean

The room was very clean and kind of modern. I didn’t like that there was no parking available, and if you want to park in the hotel garage, it’s only valet for a $45 fee.

10/10

Exceptional

31 Jul 2026

Richard

everything great, except the heat in the Lobby, did to a repair on the AC.. All else Great..,

10/10

Exceptional

30 Jul 2026

Leah

Clean room, the kitchen was a nice amenity. The staff was wonderful and even let us extend the checkout time.

10/10

Exceptional

30 Jul 2026

Carmen

Great location within walking distance to restaurants, bars and entertainment. Staff was friendly and helpful.

6/10

Pleasant

30 Jul 2026

ARTURO

No parking Lot, valet parking available w/ extra cost of 45.00 per night .... it's crazy

10/10

Exceptional

29 Jul 2026

Caylie

Great hotel! Only issue was the AC was out in the lobby so it was hot. Even though they had a bunch of portable AC. They didn't seem to be working and they were noisy and in the way. Other than that, it was amazing. Would definitely stay there again.

6/10

Pleasant

28 Jul 2026

Melissa

So , I booked hotel online and regretted it. The room was moldy and the air conditioning made my allergies act up. Air vents need to be cleaned. Shower needs to be retiled and re caulked. Not a fan of the carpet nor the mildew growing in the corners of the shower.

10/10

Exceptional

28 Jul 2026

Francisco Rodriguez

The location was perfect. Few blocks from 6th street but far enough to where it wasn’t too rowdy at night. Staff was great and hotel was very clean and well maintained and updated. Didn’t get the chance to enjoy breakfast there but looked good. Would recommend for anyone visiting Austin.

10/10

Exceptional

27 Jul 2026

Angela

We had a great time at Hyatt House. We enjoyed that it was so walking distance to 6th street, but far enough to be quiet at night. The staff was helpful and we had everything we needed.

10/10

Exceptional

27 Jul 2026

Pankaj

N

10/10

Exceptional

27 Jul 2026

Estefania

I don’t typically leave reviews, but I had to give this hotel props because we received such great service and true level of care. Amelie and the rest of the front desk staff were so friendly, hospitable and truly value customer service. I would 1000% choose to stay here again.

10/10

Exceptional

27 Jul 2026

Raquel

Great service

10/10

Exceptional

27 Jul 2026

ABUL

One of the best value based hotels of this class.Will return

10/10

Exceptional

26 Jul 2026

Terry

This is a great location if you want easy access to all of the entertainment venues Austin has to offer. It is also a great location to get around town as well. I would recommend this place to amy that would ask and read this review.

10/10

Exceptional

26 Jul 2026

Abraham

Very positive atmosphere!

10/10

Exceptional

25 Jul 2026

Nicole

The wings were undercooked at yhe bar in the lobby. There was a lot of nighttime noise. No parking unless using valet at $45 a night or use street parking. Otherwise it was a nice place to stay overnight.

10/10

Exceptional

24 Jul 2026

Leslie

This hotel was amazing very clean. The staff was friendly and amazing breakfast.

10/10

Exceptional

23 Jul 2026

Brian

While it was difficult to navigate through several construction zones on streets leading to the Hyatt House in Austin, it was well worth it once we arrived! Upon arrival we were greeted by a true professional and very welcoming Sergio D. who checked us in with ease and honored our request for a room with a view! All of the staff members we encountered at this location were also incredibly kind. The room was clean, well maintained, and our bed offered a great night‘s sleep! While the complimentary breakfast provided was plentiful and filling, there were also many health conscious options available too! The convenience of the valet service which offers in and out access to your vehicle throughout the day and evening was also a real treat for us and could be accessed through an app on your phone! When it was finally time to check out, the front desk assistant Damien Q. was extremely hospitable! He offered directions to our destination and invited us back for another stay in the future!

8/10

Excellent

23 Jul 2026

Damon

Got in late and needed a decent place to stay for the night. The room was actually a lot nicer in person than expected and the guys at the front were really inviting. My only heads up would be that, it is located near a pretty loud bar/club at the end of the block behind the property so if you’re expecting a quiet place at night before 2am, you may want to look elsewhere as it was quite loud with the bass from their speakers, can’t lie. But I got back to my room after 2am and it was super quiet. It’s basically a small apartment as it comes with appliances such a mini fridge, microwave and a stove top if I can remember correctly which was super convenient. Def would stay here again for sure.

Self

10/10

Exceptional

22 Jul 2026

Tariq

One of the best experience staying in this hotel the staff was extremely friendly & supportive. They not only allow us early check in they also accepted our request for late check out.

Thank you so much Hyatt house Team ❤️😊❤️

10/10

Exceptional

22 Jul 2026

Jennifer

Excellent people and stay! Would 100% come back and recommend

10/10

Exceptional

22 Jul 2026

Gary

Enjoyed the say, room was very comfortable, and the staff were helpful and friendly. Pretty convenient to downtown Austin.

10/10

Exceptional

21 Jul 2026

Luiz Felipe Barbosa de Oliveira

Great. Only downside is that there is no parking. $45 for valet seems a little expensive.

Family_with_children

6/10

Pleasant

20 Jul 2026

Janel

Breakfast was lacking

Family_with_children

4/10

Poor

19 Jul 2026

Phillip

Paper thin walls, no sleep as drag racing on streets from 12-2 am. Not hotels fault but still impossible to sleep. Too far from anything if on foot. This is not dt. Filled with crack heads and homeless

Self

10/10

Exceptional

19 Jul 2026

Javier

Nice hotel and location Worth the price

10/10

Exceptional

17 Jul 2026

Stacey

Valet were prompt, the Bar was open with good drinks, the breakfast was amazing. It actually was a really surprisingly pleasant stay. I say surprising because I booked the wrong hotel. I thought it was a different Hyatt in a different location and this was kind of off the beaten path from the places that we needed to go, but I was surprisingly very happy with my choice👍🌟

10/10

Exceptional

17 Jul 2026

Ashley

The hotel was clean and lovely from the lobby to the bathrooms. The staff were helpful, kind and attentive. Our room was comfortable, everything was clean and large enough to accommodate our entire family. The kitchen space was a really great bonus. I also felt really safe as all the elevators were only accessible if you had a room key. The breakfast was also very good. This is an excellent place to stay with your family while visiting Austin.

Family_with_children

10/10

Exceptional

16 Jul 2026

Amalia

Great location when attending events in the vicinity.

Family_with_children

6/10

Pleasant

15 Jul 2026

Colin

All over the map! Had a suite on a mid-level floor. No real views. The property is tired, with old carpets and a bit of a wet dog smell. Air ducts and filters were filthy, bathroom was clean. Airco only seemed to have one setting: loud. The staff were excellent, very helpful. Amenities and stock at the shop were good. Breakfast was decent for the level of the hotel. Parking was $51, probably high for a three-star hotel in Austin.

Family

10/10

Exceptional

15 Jul 2026

James

Q

Family_with_children

10/10

Exceptional

14 Jul 2026

Ross

The room was clean, comfortable, and spacious. The staff were efficient and helpful. We would surely stay here again if we are in Austin.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Nathan

Sleep only

10/10

Exceptional

12 Jul 2026

gary

staff very friendly, clean rooms

Family_with_children

10/10

Exceptional

12 Jul 2026

Alejandro

Great stay

Friends

10/10

Exceptional

12 Jul 2026

Marlybeth

Front desk morning/night person was amazing. Room was clean. Perfect stay for my anniversary weekend, we decided to stay 2 more nights! 10/10

Partner

10/10

Exceptional

12 Jul 2026

Joseph

-

Self

10/10

Exceptional

10 Jul 2026

Rebecca sue

Clean rooms, welcoming staff

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

Stephanie

Great options for breakfast!

10/10

Exceptional

10 Jul 2026

Luis

It’s was a good stay, I recommend it

Partner

8/10

Excellent

10 Jul 2026

Anahi

Everything was great the only problem was the bar right behind the hotel if you’re an early sleeper be warned they party until 1/2 am

Friends

6/10

Pleasant

09 Jul 2026

jay

the pool was terrible-

Partner

10/10

Exceptional

09 Jul 2026

Greyci

Had a great experience and everyone was very helpful and friendly

Family

10/10

Exceptional

08 Jul 2026

Crystal

Friendly staff, nice clean room

2/10

Poor

08 Jul 2026

rita

Really nothing

Friends

10/10

Exceptional

08 Jul 2026

Esmeralda

Just a heads up, there is no Free parking garage. You either have to pay meter parking or Valet (2 day stay - $105.00).

Family_with_children

10/10

Exceptional

07 Jul 2026

Enier

Super clean rooms and great breakfast

10/10

Exceptional

07 Jul 2026

Andy

We had a great stay here! Damien at the front desk was awesome and really went above and beyond to make sure we had everything we needed. It's not often you come across customer service like that, and he definitely made our stay even better.

The breakfast was really good with a nice variety, and the location was perfect. It was an easy trip to 6th Street, so we could enjoy everything downtown without being right in the middle of all the noise.

We'd definitely stay here again and would recommend it to anyone visiting Austin!

Friends_and_family Family

4/10

Poor

05 Jul 2026

Hooman

We stayed at this Hyatt property in Texas for three nights, and unfortunately the experience fell well short of expectations.

We didn’t get room service for two of our three days — and when it did finally happen, the service itself wasn’t great either. The bed sheets and blanket were poorly made, not properly tucked or adjusted. On top of that, water pressure in the shower was weak, and the shower gel dispenser was empty for the entire stay.

For the price point of a Hyatt, I expected much better attention to basic housekeeping standards. Hopefully management addresses these issues.

Partner

10/10

Exceptional

05 Jul 2026

Barbara Gretther

Me pareció un lugar muy agradable

Partner

10/10

Exceptional

04 Jul 2026

Briana

Such a nice hotel! Very clean, and staff we interacted with were super friendly.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

julian

Staff great. No cold water from bathroom faucet even after reported to staff. Otherwise very comfortable and within walking distance of Moody Amphitheater.

Partner

10/10

Exceptional

04 Jul 2026

Alan

Very helpful staff!

6/10

Pleasant

03 Jul 2026

Cassandra

It was good I just wasn’t given the correct room I payed for.

Partner

10/10

Exceptional

02 Jul 2026

Brenda I.

The hotel facilities were clean and my room was very clean and exceeded my expectations. The breakfast was really good. Definetly, I stay again in this property.

Partner

8/10

Excellent

01 Jul 2026

Benjamin

I like the full amenities offered including weight room, pool and breakfast

Self

10/10

Exceptional

30 Jun 2026

James

Room was spacious and would be good for longer stay as it had a fully stocked kitchenette

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Natalie

Staff and location are great. However, the hotel bar is incredibly limited and only open from 5-10 pm so not ideal for getting a drink or snack and the small shop they have is very limited and overpriced.

Partner

10/10

Exceptional

30 Jun 2026

Yenifer

Smooth check-in process. No complaints.

Partner

10/10

Exceptional

30 Jun 2026

Claudea

Super friendly staff. All were helpful!

10/10

Exceptional

30 Jun 2026

Joanne

Close to downtown, just one street over from main section. Convenient to State Capital, UT Austin, and other Austin sights to see. Clean, quiet and the staff was very helpful. Valet parking also helpful.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

matt

Very nice place breakfast was great and clean & safe

Business Family_with_children

10/10

Exceptional

29 Jun 2026

Larell

The check in was smooth and effluence. Rooms were clean and their was free breakfast in the morning.

Friends

10/10

Exceptional

28 Jun 2026

Kimberly

Great

Family

10/10

Exceptional

28 Jun 2026

Jorge

Excellent

Business

8/10

Excellent

28 Jun 2026

DESARAE

Ac down in lobby was broken and hot sitting at the bar area

Partner

10/10

Exceptional

26 Jun 2026

Pascal

Awesome stay!

10/10

Exceptional

26 Jun 2026

Peter

Helpful front desk staff, easy checkin & checkout. Breakfast food was ok but convenient. A/C was out but temporary measures were in place.

Self

10/10

Exceptional

25 Jun 2026

Zac

Wonderful stay. Thank you

Partner

4/10

Poor

23 Jun 2026

Yvonne

The lobby was HOT. No a/c or it was broken.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Rebecca

Clean room with fridge AND a microwave! The breakfast was great too.

Family

10/10

Exceptional

22 Jun 2026

Prince

Always my go too spot everytime

6/10

Pleasant

21 Jun 2026

Alicia

The rooms are spacious and clean. The staff friendly. The breakfast is just ok. Hot items were cold. The problems with this hotel for me were: the parking is valet for $45. There is a parking garage across the street for $35 and most people using it didn’t seem to pay at all.
There is a club behind the hotel that thumped so loudly half the night and street racers woke us up revving and squealing their tires very late. That is a problem if that’s not the vibe you are going for. The pool was cloudy and uninviting. The air con was struggling in the lobby and halls but not in our room, thank goodness. It would have been much better to stay out of downtown and drive to the event since you have to pay for parking either way,

Family_with_children

10/10

Exceptional

20 Jun 2026

Nikki

Honestly it was like an apartment, complete with pots, pans and dishware.

Family

10/10

Exceptional

20 Jun 2026

Craig

Staff service was excellent and friendly! Quality breakfast!

Friends

8/10

Excellent

19 Jun 2026

Hugo

The room was clean and staff was friendly. The breakfast seemed a little light even for a hotel but not too bad. All in all, I'd stay here again.

Self

10/10

Exceptional

19 Jun 2026

Jerri

We loved our stay. The room was extra large. There is a full sized microwave and dishwasher. A mini fridge including separate freezer area. There are glasses, dishes, flatware (including steak knives), pots and cooking utensils. When I realized they used down products, the staff was in our room in 10 mins changing things out for us. They only have Valet parking which is $45/day but it doesn't take long to get your car and most of them are very helpful. They have a little shop where you can get drinks and snacks, tv dinners and other things day or night. The pool is small, but they state that on the website. They have a safety feature I liked. You have to use your room key to use the elevator. We didn't get up early enough for breakfast.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Qais

Every thing was nice

Family_with_children

10/10

Exceptional

19 Jun 2026

Bo

Satisfied

Self

10/10

Exceptional

18 Jun 2026

Susan

Excellent stay safe super clean rooms will stay again

Business Self

10/10

Exceptional

18 Jun 2026

Daryl

The hotel was clean, quiet, and the staff was helpful. It was located within a ten minute walk to the Texas State Capitol and a short Uber to U of T Austin. The complimentary breakfast was excellent! Loved the steel cut oats in the morning. Lots of others breakfast staples available also. And the coffee can't be beat! Be aware though that the parking in Austin can be costly. It was forty five a night at the hotel and around thirty five in the surrounding parking structures. Uber and Lyft is probably the best way to get around and the Waymo robo-taxis are everywhere and easy to ride. For location, price and convenience to tourist spots and dining this hotel is the best choice. We would stay again. Thank you!

Partner

10/10

Exceptional

17 Jun 2026

Cary

The staff were very helpful and welcoming. Our room was sparkling clean and the beds really comfortable.

10/10

Exceptional

17 Jun 2026

Wadesia

Attended a concert and the hotel was very ideal and within walking distance for the commute to and from the concert which was also a plus with being valet parked and not having to worry about parking.Staff was super friendly and welcoming…Rooms were clean. Plenty of breakfast available for all guests staying at hotel.

Friends

10/10

Exceptional

17 Jun 2026

Tracy

Was so nice to have breakfast available every morning!!!

Family

10/10

Exceptional

16 Jun 2026

Tiffanie

Great experience!

10/10

Exceptional

16 Jun 2026

Abel

Great trip, great hotel. Many things to do and see close by.

Partner

8/10

Excellent

16 Jun 2026

Cynthia

The lobby was really clean and the staff was friendly. The food was okay, we ate at the bar and think it could have been better. Room was acceptable, but there were dirty spots in the shower

Family_with_children

10/10

Exceptional

15 Jun 2026

Karolina

Great place

Self

8/10

Excellent

15 Jun 2026

Elizabeth

Great