Name: Hilton Garden Inn Austin University Capitol Distri
Address: 301 West 17th Street United States, Austin, US

10/10

Exceptional

30 Jul 2026

Byron

The bed was not clean at all 2/5 stars will
Not recommend

4/10

Poor

29 Jul 2026

PEGGY

Un desayuno muy pobre y no pudimos descansar porque no hubo energía eléctrica, el personal sudando y todo fue un caso que lastima.

10/10

Exceptional

27 Jul 2026

Darlene

Everyone was nice and the room was very spacious

6/10

Pleasant

26 Jul 2026

BELINDA

No parking was the only bad thing about the stay

6/10

Pleasant

26 Jul 2026

Johanna

It was very disappointing that my decision making for this hotel was the rooftop patio and the fire pit. It looked very nice and relaxing on the picture presented which is what my trip was for (relaxation). I did not have that experience. When requested for the fire pit to be turned on, I was informed that the engineer is the only one that can turn it on. He had left for the day and the sun hadn’t set yet. Shouldn’t the engineer be scheduled later to turn on/off the fire pits which typically happens after the sun sets? Perhaps having a shift for a secondary engineer would be beneficial. The hotel doesn’t have any amenities. No self parking available. Have to park out on the street or pay for valet. Will kit stay here ever again. There’s better Hotels with way better amenities.

10/10

Exceptional

26 Jul 2026

James

Good food

10/10

Exceptional

25 Jul 2026

Madison

Everything was great

8/10

Excellent

24 Jul 2026

Gilberto

Good hotel. Parking lot seemed to be excessive. $55 dollars. Parked it next to the hotel on the street with meter at $4.50 for 3 hrs. From 6 pm to 7 am is free of charge.

10/10

Exceptional

23 Jul 2026

SANDRA

Todo estuvo excelente. Una noche cenamos en el restaurante del hotel, hamburguesas, tacos y chicken strips y todo estaba muy rico. Solo nos hubiera gustado que el desayuno estuviera incluido.

10/10

Exceptional

18 Jul 2026

Timothy

Quick stay but a great stay!

8/10

Excellent

15 Jul 2026

Sumandra

Front desk staff was great.
Asked to change the coffee machine, did not change.
Bed sheet had blood stain.

Family_with_children

10/10

Exceptional

14 Jul 2026

Diane

I've stayed here twice and it's always a good experience. Clean, quiet, comfortable beds, friendly staff, affordable.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Aleksandra M

This is an okay hotel. Location is not great, near some deserted lots, 15 min walk to downtown. The receptionist that checked us in forgot to give us breakfast vouchers which resulted in an awkward next day breakfast situation. The second receptionist we spoke to was very nice and resolved the issue quickly. Coffee machine in the room works only if you hold it shut the entire time. Room was clean but some things definitely need an upgrade, chipped paint and rusty toilet aren’t the best accessories. Cleaning staff left a dirty rag on the counter one time, it can happen but also shouldn’t…. Breakfast was delicious, lots of good choices and fresh. Bed was comfortable, room was spacious. Still waiting for an invoice though :)

Partner

10/10

Exceptional

05 Jul 2026

Michelle

Very clean, staff friendly

Partner

10/10

Exceptional

05 Jul 2026

Ariel

Great place to stay awesome staff

Partner

8/10

Excellent

05 Jul 2026

Vince

Clean room, good breakfast, no self parking: only valet

Family_with_children

8/10

Excellent

04 Jul 2026

Vishal

The valet parking team are very courteous. The hotel was clean and everyone was welcoming.

Family_with_children

10/10

Exceptional

02 Jul 2026

John

Very convenient to the courthouse if you are an out-of-town visitor. Staff was very helpful and accommodating. Would definitely stay there again.

Self

8/10

Excellent

02 Jul 2026

Garry

A one night stay so review based on limited time at the property. Staff were helpful. Parking rate was outrageous, but I guess that's Austin for you.

Partner

10/10

Exceptional

01 Jul 2026

Deena

As soon as I arrived, greeted by valet. They automatically made me feel welcomed. They even recommended areas to visit. Checking in was an easy process. As soon as I got in my room, I was blown away of the cleanliness. My stay was perfect! View of the tower was the cherry on top!

Self

10/10

Exceptional

30 Jun 2026

Alejandro

Hotel is exceptionally clean and the rooms were spacious. However, the valet parking is too expensive at $65 per night. Will not be staying here again. No thank you

Family

10/10

Exceptional

29 Jun 2026

Lorena

Todo muy bien! El personal muy amable

Family

10/10

Exceptional

28 Jun 2026

Fabien

Room was very clean. Everyone was super nice and friendly. The valet parking and guys was very nice and polite.

Partner

8/10

Excellent

28 Jun 2026

Hilda

Hotel was nice but disappointed that they have a picture of a pool on property only to find out they actually don’t have a pool.

Family_with_children

8/10

Excellent

26 Jun 2026

Gracielle

A clean basic hotel if you’re just there 1-2 days. Staff was friendly. No pool but looked like a very nice rooftop.

Partner

8/10

Excellent

25 Jun 2026

Marcella

Parking was $60 a day with tax, however, the young men parking cars were great, personable, and very helpful!
Location was very good with the exception of heavy traffic at certain hours. We were 2 miles from our destination and it took approximately 15 minutes to do that.
I would have given the Hotel a five star rating however the sheets on my bed we’re so short they weee about 8” from the end of the bed and would not tuck in, so my feet rested on the mattress pad. The top sheet was the same way so during the night it ended up being wadded around me until I tossedi it on the floor.
I requested the room be made up on the second night, but when we came back, it was untouched. I made up the beds and called housekeeping for clean towels. Which they brought me in a timely manner.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Dalia Guadalupe

Excelente servicio, el joven que nos atendió muy amable, los chicos del valet parking muy atentos totalmente recomendable

8/10

Excellent

22 Jun 2026

Jillian

Hotel was ok on first inspection but the cracks started to appear the more I looked. Some random spots on the duvet and pillow cases. A weird smoking smell appeared when we came back to the room for the night. Shampoo bottles about to fall off the wall and scuffs in the bathtub. Valet basically being the only parking option besides a beaten down lot across the street and a parking garage down the road. Overall, not a bad place if you only need a night, but I can’t imaging staying there for more than that.

Friends

10/10

Exceptional

21 Jun 2026

Diane

Clean, friendly staff. Enjoyed my stay. Walking distance to UT Austin campus and downtown.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Russell

Great staff!

Partner

10/10

Exceptional

21 Jun 2026

Stephanie

😊

Partner

10/10

Exceptional

20 Jun 2026

Christina

The stay was great!! Everyone was very helpful and friendly!!

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Elizabeth

This our 2nd time staying at the hotel and we just love it. Rooms are great and so is staff.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

William

Easy access to downtown Austin. Very quiet and comfortable. Friendly staff and quick to get your vehicle.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

sandra

The rooftop and the proximity to the University

Partner

10/10

Exceptional

15 Jun 2026

Omar

Our stay at the Hilton Garden Inn Austin University Capitol District was absolutely wonderful! The hotel is beautiful, modern, and exceptionally clean. The rooms were spacious, comfortable, and had everything we needed for a relaxing stay.

The staff went above and beyond to make us feel welcome, always providing friendly and professional service with a smile. The location is perfect—close to downtown, the University of Texas, restaurants, and many of Austin’s attractions, making it easy to explore the city.

We especially appreciated the comfortable beds, well-maintained facilities, and the overall welcoming atmosphere. Everything exceeded our expectations, and we couldn’t have asked for a better experience. We highly recommend this hotel to anyone visiting Austin and will definitely stay here again on our next trip!

Family_with_children

10/10

Exceptional

15 Jun 2026

Danielle

Exceptionally clean hotel. Close to the Capitol, museums and many other attractions. Staff was very helpful. The food and drinks at the Analog Bar in the hotel is fantastic.

Partner

10/10

Exceptional

14 Jun 2026

isida

Me gustó mucho

Family

10/10

Exceptional

14 Jun 2026

Salimah

Great staff

8/10

Excellent

13 Jun 2026

Ebony

Great stay! Super close to UT which we needed. Th only negative would be that the air condition would get cold then hot if we moved the thermostat up. Maintenance came and told us anything above 70 would get warmer but then it was too cold at times. Kinda of frustrating but overall it was clean and nice stay.

Friends_and_family Friends

10/10

Exceptional

11 Jun 2026

Yanelis

Everything was good

Family_with_children

10/10

Exceptional

09 Jun 2026

Bogdan

Nice hotel, convenient location, pretty close to Downtown Austin / UT Austin / the Texas Capitol.

Staff are friendly and helpful, rooms are nice and clean, buffet breakfast is good.
Also, there is a really nice bar / restaurant in the main lobby, and the views from the rooftop terrace are stellar.

I recommend this place for a stay in Austin.

Self

8/10

Excellent

09 Jun 2026

Deborah

Parking is not good

10/10

Exceptional

09 Jun 2026

Samuel

Very clean and organized. Very easy to get help!

Partner

10/10

Exceptional

09 Jun 2026

Karen

The hotel is very clean and the staff is so freindly and helpful.

Family

10/10

Exceptional

09 Jun 2026

Daniella

This was my first time stay and I absolutely loved it. Perfect location to the school and the service and food was wonderful!!

Family

6/10

Pleasant

09 Jun 2026

Nicole

Only valet parking was available, which was $60 per night. I didn't know that guest parking was unavailable. It should be clearly stated on the home page.

Family

4/10

Poor

08 Jun 2026

Haley

The room overall looked clean. Until i was taking a shower and went to use a washcloth and it had black mascara all over it.. I was not wearing any make up so it most definitely was not mine. Also, upon getting ready to leave this morning, we noticed something hanging out from the end of the mattress, and after looking, it appears there were some type of restraints left by previous guests, which then made me question how well the rooms were really cleaned. Had we not been in a hurry to get to a graduation this morning, I would have talked to someone at the front counter. Room 1413!

10/10

Exceptional

08 Jun 2026

Lisa

The room was comfortable and clean. The maid service was excellent.
I had a little bit of trouble with the valet parking but the hotel wes able to straighten it out.
I didn't eat at the breakfast buffet, restaurant across the street was excellent.
I would stay here again.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

James

I recently stayed here while attending the QL Summit in Austin, and I can honestly say this was one of the best hotel experiences I've had.

From the moment I arrived, the level of professionalism and hospitality was exceptional. The staff went above and beyond to make every interaction welcoming, friendly, and seamless. It's rare to find a team that consistently delivers such outstanding service, but everyone I encountered genuinely seemed committed to creating a first-class experience.

The property itself was phenomenal beautifully maintained, clean, elegant, and comfortable. Every detail reflected a high standard of excellence, from the atmosphere and amenities to the overall guest experience.

After long days at the event, it was refreshing to return to a hotel that felt both luxurious and relaxing. The combination of top-tier accommodations and an incredible staff truly set this place apart.

Thank you to the entire team for making my stay so memorable. I will absolutely stay here again the next time I'm in Austin and would highly recommend it to anyone looking for an exceptional hotel experience.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Christi

Great location for our family needing to be close to UT campus for the weekend. The rooms are comfortable and the showers are great!

Family

10/10

Exceptional

07 Jun 2026

Enrique

C

10/10

Exceptional

07 Jun 2026

Felton

Great place and location!

Friends

10/10

Exceptional

04 Jun 2026

Christie

This hotel was very convenient to campus for us during student orientation.

10/10

Exceptional

31 May 2026

Kristina

Very nice hotel. Valet only parking is expensive, no pool or rooftop bar. Everything else was great. No complaints

Family

8/10

Excellent

31 May 2026

JENNIFER

Beds were comfortable, AC was amazing… a bit surprised that breakfast wasn’t complimentary and quite pricey for a typical buffet.

Friends

10/10

Exceptional

31 May 2026

Michele

Great stay! Was there for the Yungblud comcert.

Self

8/10

Excellent

31 May 2026

Ashleigh

The valet only parking was kind of inconvenient and the hallways were soooo hot.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Carisa

The hotel was great but the valet overnight parking was very expensive

10/10

Exceptional

27 May 2026

Bettie

My stay was most enjoyable. My room was clean and comfortable. The location was great for my goals of seeing the LBJ Library and the Capitol.

Self

10/10

Exceptional

25 May 2026

Mike

What an incredible experience it was! We enjoyed our stay thoroughly the entire trip. We went to see my daughter graduate from University of Texas at Austin and couldn’t have been more satisfied with the experience with our lodging.

Partner

10/10

Exceptional

25 May 2026

Jessica

The hotel was beautiful and it was in walking distance to everything we wanted to do.

Friends_and_family Friends

6/10

Pleasant

24 May 2026

Coby

Hotel advertised breakfast included, but it wasn’t. Also, parking was $65 for the night. We chose this hotel BECAUSE of the advertising and ended up spending almost $150 more than planned. Poor advertising.

10/10

Exceptional

23 May 2026

Lisa

I like the rooftop patio and the breakfast enjoyed my stay

Self

10/10

Exceptional

20 May 2026

Michele

The staff was great! The room was mostly clean, little hairs were found on the sinks and counters in the bathroom.

Friends

10/10

Exceptional

19 May 2026

Ira

The location was great! The only negative would have been a breakfast included in the price. Overall, very nice.

10/10

Exceptional

18 May 2026

Jose

Only valet parking is available at $65/day. Very expensive.

Partner

10/10

Exceptional

18 May 2026

Jamie

Clean & great views

Family

10/10

Exceptional

18 May 2026

Shelli

Great!!!!
The service was so friendly and helpful. Especially Christy 💕

Friends_and_family Family

10/10

Exceptional

15 May 2026

Leslie

The room was very clean smelled gray, and the staff was super helpful and very kind. Will be staying here again.

Self

8/10

Excellent

15 May 2026

Weiming

The parking area is a bit sketchy.

Family_with_children

10/10

Exceptional

11 May 2026

Juan

Clean rooms, city view is amazing

10/10

Exceptional

11 May 2026

Jamie

I stayed here overnight for a quick hearing at the capitol. Room was spacious and clean and staff was super friendly. would stay here again and would recommend to other business travelers.

Self

2/10

Poor

10 May 2026

Reuben

no leniency on cancelation policy, even if they could make more money

10/10

Exceptional

06 May 2026

Diana

Parking was safe and easy, having vallet made it ten times easier and better. Staff was really nice and helpful. The room exceeded our expectations. Overall beyond a good experience.

Partner

10/10

Exceptional

03 May 2026

Christy

Love the location

10/10

Exceptional

03 May 2026

Jennifer

Nice rooftop area, but there should be a bar up there. Overall a very nice place to stay though.

Partner

10/10

Exceptional

03 May 2026

Jenny

.

6/10

Pleasant

02 May 2026

Kimberly

Paid $50 for breakfast buffet for my son and I. The host was rude and dismissive, definite vibes that he hated the service industry.

Buffet same each day which was disappointing.

Showers luke warm.

Workout room hot and no air circulation.

No umbrellas available for guests.

Wouldn’t stay here again.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Gary L

Nice property close to the Moody center

Partner

10/10

Exceptional

28 Apr 2026

Sandra

The desk clerk was very helpful! Thanks Joy….

Friends_and_family Friends

8/10

Excellent

27 Apr 2026

Salvation

Great area

Self

10/10

Exceptional

25 Apr 2026

David

Stayed here for a show at the Moody Center. Decent walking distance to the venue. Great bar…even better staff.

Partner

10/10

Exceptional

25 Apr 2026

Kat

It was great! Very nice staff.

10/10

Exceptional

24 Apr 2026

Lisa

Very friendly staff, clean rooms. Nice rooftop lounge great view of Capitol and Stadium.

2/10

Poor

24 Apr 2026

Ashley

We booked a certain type of room with a city view since it was our first time ever in Austin. Get to our room and our view was a white brick wall of a building. We asked the front desk and they “made it right” with a free breakfast. Our room was muggy and smelled like urine. Waitstaff was rude except for one guy. On the upside, we weren’t far from the venue we were going to for the concert and the valet there is super nice

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

JaLyn

The parking situation is rough. Pretty much have to valet and its rough getting in an out. Water never really got hot enough and lights turn off after a certain time if you are in the shower which is annoying . Restaurant is really just a bar and not a full on restaurant.

Family

10/10

Exceptional

18 Apr 2026

Kay

The staff was incredibly friendly and professional, and the room was clean and comfortable.

Partner

10/10

Exceptional

17 Apr 2026

Roger

We

10/10

Exceptional

17 Apr 2026

Christine

I had a nice and pleasant stay, the staff was friendly and immediately attentive every time I approached the front desk. It is in a good area, seems safe, there's a Starbucks within walking distance. If you stay here you must try the place across the street, Arturo’s Cafe.

Self

2/10

Poor

14 Apr 2026

Leonel Garza Rios

Horrible check in waiting for almost 2 hours for a room. Even after check is at 3pm. No room cleaned.

Friends

8/10

Excellent

12 Apr 2026

Katherine

Staff was great when our car battery died while in valet overnight parking. Helped jump the car and kept luggage secure while we waited. Very kind people.

8/10

Excellent

09 Apr 2026

Martha

The staff at the hotel are very friendly and helpful. Our room was very clean and there was ample space to move around - big rooms!
We consistently had a problem with our key card which was frustrating - no reflection on the staff. And, this may seem like a small thing, but the towels are very rough.

Family

10/10

Exceptional

09 Apr 2026

Adam

I have stayed at this hotel several times during business trips to Austin. The staff are phenomenal and friendly, the property is well maintained, and the rooms are clean and functional. I highly recommend staying at this location.

Self

10/10

Exceptional

07 Apr 2026

alex

All great…staff and accommodations are wonderful.

Partner

10/10

Exceptional

07 Apr 2026

Tina

Room was clean and staff were nice.