Name: Courtyard Austin Downtown/Convention Center
Address: 300 East 4th Street, Austin, 78701, US

10/10

Exceptional

28 Jul 2026

Karla

Great stay and a great location!

8/10

Excellent

27 Jul 2026

Dawn M

The hotel and rooms were very clean. Staff were very friendly and attentive. We ordered food once from the Champions restaurant that was good. It was nice having a Starbucks on the property! The pool was closed for maintenance which was a bummer!

The hotel is in a great location and within walking distance of many activities and eateries.

6/10

Pleasant

19 Jul 2026

Jeffrey

There’s no parking at the Marriot Courtyard. You must vallet or find parking off-site.

Family_with_children

10/10

Exceptional

18 Jul 2026

John

Very well located, staff very courteous and friendly. Their bar/restaurant very nice and breakfast buffet very nice and fresh

Business Self

10/10

Exceptional

18 Jul 2026

Tiffany

Great location

Family_with_children

8/10

Excellent

17 Jul 2026

Robert

Room was pretty musty smelling, but hotel was nice.

Friends

6/10

Pleasant

15 Jul 2026

Peter

Our room was really damp smelling.

Friends_and_family Friends

8/10

Excellent

15 Jul 2026

Tonita

Very great place to stay. the only downside was our first room had some water on the floor that was leaking from I think the refrigerator but they upgraded us and accommodated us very quickly.

Partner

10/10

Exceptional

13 Jul 2026

Andre

Nice place

Partner

10/10

Exceptional

12 Jul 2026

Alvin

Parking is overpriced, but overall it was a good stay at this hotel.

Partner

2/10

Poor

11 Jul 2026

Anup

Got charged for USD 71.45 from the Hotel despite being confirmed days prior to visiting the hotel that breakfast was included. Had the same confirmation from hotel prior to having breakfast and still I am on call with Expedia and Marriott to get a refund repeating the same story.

Family_with_children

10/10

Exceptional

09 Jul 2026

Mary

Staff were amazing. We were there for a convention. We had hundreds of blind people staying at this hotel. Staff was respectful, helpful and patient. I’ve been to 20 conventions and I have to say the staff at the courtyard Marriott was the best.

Family

10/10

Exceptional

07 Jul 2026

Jose

The pool wasn’t open

10/10

Exceptional

06 Jul 2026

Celia

Pressure to park

Family

10/10

Exceptional

05 Jul 2026

Saluma

It’s in the middle of downtown. Clean and spacious rooms, and wonderful staff especially this one woman. I lost the card with her name on it but she has a British accent. I think her name starts with Lady-. She was so welcoming and warm! Also the breakfast is amazing!

4/10

Poor

04 Jul 2026

Stevan

We stayed there 4 days and 3 nights and was unable to get our rooms cleaned.The most we were able to come up with were clean , extra towels , and that is all. At times the staff were rude. We were in a company car and informed them that they were not allowed to drive the vehicle.We had to drive it and we were met with a lot of conflict because of that. After observing how the valets drove other people's cars , it was clear we were not going to let them drive our company vehicle. I've never been to a hotel where it was mandatory to have valet parking. Normally I have a choice. At $65 a night for my vehicle, I expected a choice. I was forced to park my car two blocks down in a public parking area for fifteen dollars a night in order to avoid such an outrageous fee. I will not Stay at that marriott ever again.

Business

10/10

Exceptional

03 Jul 2026

Jennifer

We had a wonderful experience at the Courtyard. Staff were very nice and helpful and the property is clean and well kept.

Partner

6/10

Pleasant

29 Jun 2026

Aziz

Hotel only offers valent parking, which is extremely high.

Family

10/10

Exceptional

28 Jun 2026

Sajjad

Front desk staff was very professional and supportive. Really appreciate them. Wallet parking staff was very efficient.
Room was very comfortable and quiet.

Friends

10/10

Exceptional

28 Jun 2026

Alicia

Super clean!! Nice workers!! Very clean property. Central, walkable location. Very nice staff!!

Family

10/10

Exceptional

28 Jun 2026

Ana

Everythiing was good room was clean, good customer service, staff were friendly. The only thing was that pool was closed.

Family

10/10

Exceptional

26 Jun 2026

Emese

The room was really nice and clean. There is a huge construction going on across the street, but we didn’t hear much on the 10th floor, which was nice. The pool was closed due to maintenance, but we got access to the Westin hotel’s rooftop pool, which was so much nicer than the hotel’s own pool. That was very much appreciated, especially by our kids :) Thank you!

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Michael

The guest service staff was very polite and accommodating with informative about the neighborhood and what to visit, etc. The room was very clean and bigger than expected which is always a plus. The on site restaurant and coffee shop was an added bonus. I will recommend and stay at this property again.

Self

8/10

Excellent

22 Jun 2026

Osbaldo

The only negative that I had at this property was that the only parking available was valet for $75.00 per day. No customer parking is available.

Family

4/10

Poor

21 Jun 2026

STEFANIE

No parking, no breakfast and the ice machine was broken. They don’t even clean your room daily so you have to ask housekeeping for cups and coffee

Partner

10/10

Exceptional

20 Jun 2026

Amber

Great stay! Clean and everyone was very kind ! Perfect location next to all the amazing things!!

Family_with_children

10/10

Exceptional

18 Jun 2026

Molly

Very friendly Front Desk staff and great location… It’s an older hotel but they’ve done a pretty good job updating everything… Our entire floor for whatever reason just felt kind of wet and I didn’t love that but I’m not sure if they were having a leak somewhere or if it’s normal. Just always felt that damp in my room.

Business

10/10

Exceptional

16 Jun 2026

Juan

Excelente

10/10

Exceptional

15 Jun 2026

Rocio Esmeralda

We were greeted by Zachary at check-in and had a wonderful experience from the start. The staff was friendly, welcoming, and attentive throughout our stay. Our room was clean and comfortable, and the location was perfect; close to everything, allowing us to walk almost everywhere with ease.
While the hotel does not offer self-parking, valet parking is available for $55 per night plus taxes. We also looked into street parking, but it ended up being more expensive than the valet service.
Overall, we had a great experience and would definitely stay here again the next time we're in Austin.

Family

4/10

Poor

10 Jun 2026

VINCENT

The hotel decided to do construction on room 529 every morning at 8am, thus waking up all members in room 528 & 531 on a daily basis. When I approached the staff about the issue, they said it was the other hotels problem. Then when i showed then it was their hotel doing it and showed them of all the caution tape andnsigns on room 529, there suggestion of buying my silence with marriot points (which i didnt want). I said i wanted a money back credit cause every morning we all awoke to banging and slamming at 8am. How was this a peaceful stay?

Family

10/10

Exceptional

09 Jun 2026

Mary

The location of this hotel is close to most of the restaurants and historic buildings that we have planned to visit!
The front desk staff, especially Ms Jazzie, is very professional and provided tremendous help to us in settling into the hotel, after a long and tiresome journey of delayed flights and hours of waiting at the airport.

Partner

8/10

Excellent

08 Jun 2026

Jade

Online it said breakfast and parking was included with the hotel and it was but you had to pay for the breakfast and the only option for parking was valet which cost about $70 each night it stayed in the garage

Self

10/10

Exceptional

08 Jun 2026

Courtney

The rooms were so clean and the staff were helpful and available at all times

Friends

10/10

Exceptional

07 Jun 2026

Niki

Very nice hotel! Located centrally in downtown. Very clean, friendly and helpful staff, comfortable and spacious rooms and bathroom, yummy breakfast, very good amenities. Would definitely stay here again, loved it.

Friends

10/10

Exceptional

07 Jun 2026

Michael

The room was great. Quiet, comfortable bed, strong WiFi with nice amenities to include a mini fridge and a nice view.

Partner

10/10

Exceptional

06 Jun 2026

Cairo

Great location and staff and amenities.

10/10

Exceptional

05 Jun 2026

Patricia

Pauline at the front desk was exceptional! She really made us feel welcomed & valued. Thank you Pauline!

Family

6/10

Pleasant

01 Jun 2026

Fanny

Parking

10/10

Exceptional

31 May 2026

Lawrence

Beautiful property located in good proximity to so many restaurants and events.

Self

10/10

Exceptional

29 May 2026

Kristi

The room was clean and comfortable. The staff at the front desk was helpful. There was confusion regarding the cost of breakfast. The website mentions complimentary breakfast for hotel guests. However, I was being charged for breakfast because I booked through Expedia rather than booking directly with the hotel. The breakfast was one of the best hot breakfasts I have seen. Lesson learned on the booking process. When I discussed this matter at the front desk, I was told that I would receive
2 days of breakfasts \"comped\" because of the confusion. However, It was not reversed on my credit card. Marriott usually does a nice job with keeping facilities clean and welcoming.

Partner

10/10

Exceptional

26 May 2026

Avshalom

I had a wonderful stay at the hotel. The room was clean, comfortable, and very enjoyable.

I would especially like to recognize the front desk team for their kindness and professionalism, and particularly Ladyfair, who was absolutely exceptional. She was incredibly warm, attentive, professional, and genuinely caring throughout my stay. Her positive attitude, patience, and dedication to providing outstanding service truly made a difference and elevated the entire experience. It is very rare to encounter someone who combines professionalism with such natural kindness and hospitality.

I have honestly never experienced this level of hospitality at any hotel before- and I travel frequently around the world.

Because of this amazing experience, I am certain I will return for another vacation in the future.

Thank you very much for such a memorable stay!

Friends_and_family Friends

8/10

Excellent

25 May 2026

Louie

Great location within walking distance to the 6th street bars and restaurants. The room was clean and comfortable. Cons. Parking was horrible. The hotel only offers valet parking at $65 a night. There’s relatively no street parking. I recommend walking a block over and using the self parking garage for half price. Second, room cleaning is only available every other day and I wasn’t informed prior. Since I was there for two days, I only had the room cleaned once, but they were attentive and brought clean towels up. My overall experience was pleasant aside from the mentioned blemishes

Partner

10/10

Exceptional

24 May 2026

David

Clean room and staff were nice.

Friends

10/10

Exceptional

21 May 2026

Germanico

Great location very clean comfortable will stay there again.

Partner

10/10

Exceptional

18 May 2026

Lee Roy

Great location in Downtown Austin. Perfect stay for a good price.

Friends_and_family Family

10/10

Exceptional

17 May 2026

David

Staff was very friendly and professional, modern hotel, room was clean and stocked with room essentials. Great location walking distance to shops, restaurants, and bars. Definitely would rebook...

6/10

Pleasant

15 May 2026

Luis Eduardo

Upscale vibes. Restroom left much to be desired. Hotel is plenty close to city action. Staff was polite and helpful despite being very busy.

Family_with_children

4/10

Poor

14 May 2026

Brandon

Ac wasn’t working very well. Plus a portable speaker was taken out of the car when we valet parked.

Friends_and_family Family

6/10

Pleasant

14 May 2026

GIANG

The location is good. It’s a little further from 6th street so very quiet but still only 5 min walk if you want to get to the activities. It’s further to Congress St and you will have to drive there instead of walking. Room is clean but is a little humid the entire time we were there. My major complaint is the pillows. They were so soft and had no support whatsoever. My husband likes soft pillow and even he couldn’t get comfortable. We requested firmer pillows but the hotel just brought us the same softness.

Partner

10/10

Exceptional

14 May 2026

Darla

The check in was very welcoming. The room was nice and clean. The attached Restaurant was a great place to eat, have a drink and watch a sport event. The property was walking distance to the famous 6th street.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Alexandra

Amazing stay!

8/10

Excellent

11 May 2026

Edgardo

Good hotel but lighting in the rooms could be improved. It's simply too dim, even with all lights turned in.

Friends_and_family Family

10/10

Exceptional

10 May 2026

jose

Great restaurant with great service

Partner

8/10

Excellent

10 May 2026

Marquita

For the price, this was a nice stay. My only complaint is the valet parking. I wasn't

10/10

Exceptional

10 May 2026

Abigail

This hotel was exceptional! Clean room, great staff.

Family_with_children

6/10

Pleasant

10 May 2026

Dobrina

Having Starbucks on the property was nice and the staff was helpful. I disagree with the hotel practice to charge $65 for valet parking and parked at a public parking garage 2 blocks away for $15. I also disagree with getting pre charged $50 for incidental A DAY in a hotel that does not offer anything in the room to be purchased and just hands 2 water bottles at check in for the duration of the entire stay.

Self

10/10

Exceptional

09 May 2026

Carrie

Staff was very friendly and welcoming. Location was great!

Partner

10/10

Exceptional

07 May 2026

Brown

Amazing

Partner

10/10

Exceptional

06 May 2026

Monica

Nice hotel. Easy to access. Valet parking is definitely a plus.

Friends

8/10

Excellent

03 May 2026

Cassia

Staff was nice and helpful. Appreciated the Starbucks vouchers. Pool was okay. Room was clean and nice!!

Partner

10/10

Exceptional

02 May 2026

Vikki

Great staff!

8/10

Excellent

02 May 2026

Ramon

Convenient and walkable! Attentive staff and ok on premises restaurant.

Friends

10/10

Exceptional

26 Apr 2026

Edwards

Na

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Randy

Location and price.

Partner

6/10

Pleasant

24 Apr 2026

Jaime

Very clean hotel..

Family_with_children

10/10

Exceptional

22 Apr 2026

John Melo

Staff is friendly and helpful.

Self

4/10

Poor

22 Apr 2026

Joshua

Not good.

6/10

Pleasant

20 Apr 2026

Crystal

Staying here was okay, but don’t overlook that they valet only so it’s an additional fee per night. Also the water would take a minute to heat up in the showers anywhere from 5-10 minutes. It is downtown Austin, so convenient however that means very difficult to get around with the streets and people. Court yard is usually a go to in my books, but I would look at other near by hotels for standards I had in mind. Keep Austin weird, stay in a swanky building instead

Partner

10/10

Exceptional

20 Apr 2026

Andres

Nice hotel, great downtown location, excellant staff and service. Rooms are well kept, and ajointed Starbucks for early birds. No private parking but valet parking and attendants are very professional.

Family

10/10

Exceptional

19 Apr 2026

Juan

Que no tiene parquedro

Family_with_children

10/10

Exceptional

19 Apr 2026

Jessica

Great location, clean, easy access to all of the amenities, the kids said the pool water was warm and felt so great, love all the charging choices in the room, great view. We enjoyed our stay!

Family_with_children

10/10

Exceptional

19 Apr 2026

Vince

Good

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Lea

Comfy. Cozy. A/c in rooms amazing

Family_with_children

10/10

Exceptional

13 Apr 2026

Claudia

Rooms were nice.

10/10

Exceptional

12 Apr 2026

Natalia

Top notch service from the opening of our Uber doors, to a swift check in and complimentary water. Rooms were clean and the air was cool. Walkable to all downtown areas.

Friends_and_family Family

2/10

Poor

05 Apr 2026

Mark

Warning: there is no free parking garage or space. You have to pay $65 or more for valet daily. The other option is to park your car on the streets which are very limited and infested with homeless. Most of the valet staff is nice but one guy was rude and condescending and visibly annoyed answering questions. There is a good restaurant and a Starbucks on site but I don’t think anything is complimentary. Be aware that there is very heavy construction going on right next door for the new convention center. Traffic and getting around is a mess. It’s supposed to be going on for the next 3-4 years. We paid a decent amount more for a suite but when we got in the room I thought they had given us just a normal room. Really not sure what I even paid more for. Overall, very very pricy with a lot of extra unexpected fees like the valet and not much to show for the higher prices. I will say that the location is fairly decent in terms of being walking distance to a lot of stuff but honestly wish we stayed elsewhere.

Family_with_children

6/10

Pleasant

30 Mar 2026

Georganne

Good location as sandwich between the larger convention hotels. Although my room was close to elevators and ice machine; the bed faced the window with view to the “Resident Inn” rooms. Loved the roomy bathroom vanity sink counter and the 2way makeup mirror- that special touch.

10/10

Exceptional

28 Mar 2026

Cara

Staff was nice, room was clean and comfortable.

Self

10/10

Exceptional

23 Mar 2026

David

Love the location so close to everything

Partner

10/10

Exceptional

17 Mar 2026

Ingrid

The hotel is centrally located to SXSW events.

Business

10/10

Exceptional

17 Mar 2026

Tim

Solid, clean Hotel. Wood stay there again.

Partner

10/10

Exceptional

12 Mar 2026

Ashley

Clean, friendly staff, great location

Friends_and_family Friends

8/10

Excellent

09 Mar 2026

Sherry

Great room and view. Very comfortable stay.

Friends_and_family Friends

10/10

Exceptional

08 Mar 2026

Darren

Are room was ready early so they let us check in to drop off our bags clean up and go out walking the city

10/10

Exceptional

06 Mar 2026

Eduardo

Great everything walking in & out I was greeted & welcomed

Family

10/10

Exceptional

05 Mar 2026

steph

The hotel was clean, staff was friendly and the food was good

Business

10/10

Exceptional

02 Mar 2026

Anthony

Great location, clean room, kind staff, not much of a view, but overall great experience.

10/10

Exceptional

01 Mar 2026

Jeanette

Room was clean and comfortable (except for the squishy pillows. View was fantastic, and hotel restaurant bar served our needs well.

Partner

10/10

Exceptional

28 Feb 2026

kyle

.

2/10

Poor

26 Feb 2026

Steven and Adrian

EXTREME DISTURBANCE (couple fighting & screaming obscenities ALL night). STAFF SECURITY WAS CALLED SEVERAL TIMES.
Almost had to call 911. — applies to the first night, & the reason of the 1 star.

Family

8/10

Excellent

24 Feb 2026

Brian

The room was clean and the 11th floor was very quiet. I didn't like the pool location, it was too much in view from the gym area making my wife uncomfortable. One major complaint with room 1129 is that you must run the hot water a good 15 to 20 minutes before trying to take a bath or shower to get hot water.

Partner

10/10

Exceptional

23 Feb 2026

Zabeth

Absolutely very good customer service

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

lori

Great staff, great location!