The Driskill-in the Unbound Collection by Hyatt

United States , Austin - TX
AUSTIN, 604 Brazos St
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100 reviews shown

4/10

Poor

23 Apr 2026

chris

The Driskill is being renovated, something not disclosed on Expedia. Dining room, fitness facility and most of lobby & 2nd floor are closed. Further, Driskill didn't have room we reserved available on 1st night. We were placed in downsized room, with smaller bed. No compensation provided by Driskill for lesser room. Extremely poor experience for self-proclaimed luxury hotel.

Family

10/10

Exceptional

21 Apr 2026

KARL

Amazing

Partner

10/10

Exceptional

20 Apr 2026

Kathy

This was a fabulous place to stay ! The staff was incredible . The hotel was amazing . The room was perfection . I cannot say enough about this hotel and if I go back to Austin this will always be the place I go !! I actually went to the front desk when I left to say how amazing my experience was . I haven’t done that in a while !

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Amanda

The staff was incredibly helpful and friendly. The room was nicely furnished, clean, and comfortable. We will definitely stay there again.

Partner

10/10

Exceptional

16 Apr 2026

Belinda

GREAT STAY!

6/10

Pleasant

14 Apr 2026

Brian

The hotel is currently under renovation and has been for some quite some time so the overall impression of the hotel is undermined, and the properties amenities are not up to par. I will hold out until the renovations are complete, the restaurant is back in business and there’s free movement throughout the hotel. The hotels got great history, but it seems as if the quality of Stay has fallen off a tad bit.

Partner

6/10

Pleasant

08 Apr 2026

Andre

I’m sure the hotel is great, but it was under a large renovation with most of the public space not available. This was not disclosed during the reservation which really did not make it worthwhile to stay at this. What appears to be a legacy property that will be great once it’s completely remodeled. Unfortunately, as it was not disclosed that they’re under a significant renovation the stay simply was not worth at the high price charged. I’m convinced that once the renovation is done it will be a great hotel to stay at again.

Partner

10/10

Exceptional

05 Apr 2026

Charmaine

Exceptional customer service. Bedrooms were absolutely beautiful.

Friends

6/10

Pleasant

03 Apr 2026

Deanna

The room was fine, there was extensive repair work being done in the common areas and was not notified.

Self

10/10

Exceptional

17 Mar 2026

Conner

Clean room with amazing bathroom. There is construction actively happening in the hotel. I wish the room service didn’t 60$ for two slices of cake but that’s really my only complaint for such a beautiful stay

Partner

8/10

Excellent

08 Mar 2026

James

We stayed at the Driskill for 3 days. The staff was friendly and the services were exceptional. The only real negative was the maintenance. Half the main floor was curtained off for construction/maintenance.

Friends

10/10

Exceptional

07 Mar 2026

Andrew

Beautiful, historic landmark hotel!

Partner

4/10

Poor

07 Mar 2026

Steve

The hotel is totally under construction so all there is to offer is just a room in the new building which you’ll need to take 2 sets of elevators to get to. No lounge to socialize in and the lobby is basically empty. Don’t waste your time staying there until they get the hotel in a suitable condition. Very Sad we weren’t given these details in advance, the hotel staff members didn’t have much to say about any of this.

Partner

10/10

Exceptional

07 Mar 2026

Jennifer

Beautiful historical hotel, no complaints. Room was beautiful, the staff were exceptionally welcoming, and splurging on room service was well worth it. I had a wonderful stay!

Friends

10/10

Exceptional

02 Mar 2026

Sarah

The hotel is beautiful. Even with the construction underway, it was clean.

Partner

4/10

Poor

23 Feb 2026

Peter

Staff is friendly and helpful. Hotel is under major renovations and I’m sure it will be lovely when it’s done. In the meantime, you’ll want to find a hotel that is not under construction.

Partner

10/10

Exceptional

15 Feb 2026

Benita

The room was spotless and extremely nice. Very quiet!

Partner

8/10

Excellent

12 Feb 2026

Michael

I've lived in Texas for 30+ years. Staying at The Driskill was on my bucket list since the first time I saw it. Of course, this was during the more financially modest years of my military career.

But this week, my wife and I finally achieved my goal and it did not disappoint. Superb service and detailed fit and finish in all aspects of our room. Unfortunately for us, they are in the middle of an upgrade and we missed the most beautiful parts of the lobby et al.

I did take away one star for a somewhat minor issue, but one that seems to be pervasive throughout the industry: We enjoyed some drinks in The Victorian Lounge before we headed to a late dinner. Oddly (to me anyways), a credit card was requested when we ordered our cocktails to keep on hand for a tab. We did end up having a second drink, left a modest tip on our table, and then headed out. Sometime later, my card was charged for the 2nd round at a higher price than the first round. After a quick calculation, we discovered it was because a 20% gratuity was automatically added. It's a little insulting to have a gratuity added without our consent and supplementing a tip we'd already left in cash.

We eventually realized the card up front was probably because they'd been stiffed in the past by careless or malicious customers. But it should be the customer who decides if service and product is worth a tip, not the staff.

Other than that little annoyance, we enjoyed our stay and thank you for the hospitality.

Partner

2/10

Poor

09 Feb 2026

Paul

Construction in hotel was pervasive and ugly. And hotel did not alert us beforehand. Moved out after 1 night. Don't do business w/these people...Mgmt is dishonest and sleazy.

10/10

Exceptional

08 Feb 2026

Bryan

Staff was all super helpful. Hotel remains gorgeous

6/10

Pleasant

07 Feb 2026

Mike

Hotel is under construction did not know this until we arrived. Was charged a $30 resort fee for every day of our stay for a hotel under construction is ridiculous. No ironing board or steamer in the rooms, called down to front desk they never brought one up had to go down to desk to ask because the front desk was not answering the phone. The cafe food was amazing and the bell hops were so friendly. I would not book this property until the construction is completed. I really would have enjoyed seeing it before the renovation started.

10/10

Exceptional

31 Jan 2026

Jayden

Room was nice. Staff was very nkce. We got complimentary beers. The hotel was under construction but signage was easy to navigate.

2/10

Poor

26 Jan 2026

Juan

Can’t find my confirmation number

6/10

Pleasant

20 Jan 2026

Kevin

Well this was an interesting hotel when we checked in it was great but after we got back from being downtown and exploring the city we parked in the handicap in front of the building and thengot to the door the attendant asked if have a room here he was so disrespectful and rude for judging me no reason to judge my family and myself

Business_and_leisure Family

10/10

Exceptional

12 Jan 2026

Troy

Great staff. Beautiful hotel

10/10

Exceptional

12 Jan 2026

William

Great staff! Comfortable rooms.

Leisure Friends

10/10

Exceptional

09 Jan 2026

Stephanie

I love it! Definitely will be back! Everyone was so nice, from the check in all the way to the valet. Everyone seems to really enjoy their! I love it and I absolutely love their breakfast. This hotel has also has a great eye for detail. Can’t wait to go back!

Leisure Partner

8/10

Excellent

01 Jan 2026

Cadi Paula

Was a bit dated…

10/10

Exceptional

28 Dec 2025

HAO RAN

Room spotless and staff courteous.

10/10

Exceptional

15 Dec 2025

Jacqueline

Everything was exceptional, you didn’t disappoint for my birthday weekend!!!
Thank you!! Will comeback!! ❤️

Leisure Family

4/10

Poor

12 Dec 2025

Madison

Fire alarm going off during the night so we weren’t able to sleep.

Leisure Family

2/10

Poor

10 Dec 2025

jonathan

Asked property to refund as I had to cancel due to unplanned surgery and they refused. Won’t be getting my business again.

10/10

Exceptional

07 Dec 2025

Beth

Terrific!

10/10

Exceptional

06 Dec 2025

Mark

Beautiful Hotel, Great customer service.

Business

10/10

Exceptional

01 Dec 2025

Gregory

yes and yes

Leisure Partner

10/10

Exceptional

28 Nov 2025

Lucinda

All excellent

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Rosine

Staff was attentive, courteous, helpful. The room was great, very comfortable. The hotel is a historic gem. Great location.

2/10

Poor

05 Nov 2025

Joseph

Hotel was overbooked. Sent me to a hotel for the street that was not the same quality. Front desk staff didn’t apologize, just slid a piece of paper in front of me and told me where I needed to go.. all with flat affect. Gotta love it

10/10

Exceptional

27 Oct 2025

Kenneth

We stayed in the historic section of the hotel and it was great. Lovely Victorian architecture but updated with modern plumbing, HVAC, electrical etc. The room was large enough, comfortable and the bed was very nice. All the staff we interacted with were very helpful and went out of their way to give us suggestions of what to see and do in downtown Austin. Especially helpful was Emily at the front desk and Timothy the valet manager. The location is perfect for walking to most of Austin’s downtown sights, bars, and restaurants. A very nice stay and would definitely use the Driscoll again as our headquarters in a visit to Austin.

Partner

10/10

Exceptional

26 Oct 2025

Kelly

Room was clean and very nice but entire floor had a funky smell

Leisure Family

10/10

Exceptional

21 Oct 2025

Diana

Beautiful hotel with lots of historic vibes, great minibar/drink/tea selection. Really nice bathroom. Lights were a bit tricky to figure out but overall very nice.

Leisure Friends

6/10

Pleasant

21 Oct 2025

Barry

10/10

Exceptional

18 Oct 2025

Thomas

Beautiful historic hotel. I've wanted to stay there for years and was as cool as I'd hoped.

10/10

Exceptional

09 Oct 2025

Cutberto

Room was fine. Entry seemed tired.

10/10

Exceptional

26 Sep 2025

Laurie

Wonderful staff.

Friends_and_family Family

8/10

Excellent

21 Sep 2025

Richard

We were not informed that the hotel was under renovation; bar was not open, etc.

10/10

Exceptional

14 Sep 2025

Clara

The bar and restaurant were under construction so we missed out on that. Overall we had a really nice trip though and enjoyed our stay

Leisure Partner

10/10

Exceptional

13 Sep 2025

Abraham

Excellent room

10/10

Exceptional

05 Sep 2025

Taylor

Great hotel to stay at!

Great service and food. Beautiful architecture and atmosphere

Partner

10/10

Exceptional

01 Sep 2025

TIM

Friendly staff & historical building

10/10

Exceptional

31 Aug 2025

Natalie

Very nice stay

We came for a night out on 6th. It’s the perfect location. So clean and also a fancy hotel. Staff was wonderful. Highly recommend.

Partner

10/10

Exceptional

27 Aug 2025

Gilbert

The door to our room let in noise and light/ elevators need to be cleaned / valet and house cleaning staff are excellent/ using Golds Gym a huge plus / the cafe changed the Best Cinnamon Roll ever the new version is mediocre…and the front desk forgot to add to my Bonvoy acct

Leisure Partner

10/10

Exceptional

26 Aug 2025

Sandra

Lot's of history and charm and a very accommodating staff made for a wonderful stay at The Driskill in Austin!

Leisure Family

6/10

Pleasant

22 Aug 2025

Christopher

Blood on the sheets and headboard. Shower wouldn’t shut off.

Leisure Partner

10/10

Exceptional

18 Aug 2025

amy

Beautiful hotel and welcome drinks on arrival.

Partner

10/10

Exceptional

15 Aug 2025

Jenny

Beautifully restored property

Leisure Friends

10/10

Exceptional

13 Aug 2025

Gretchen

I was very disappointed that the bar was closed and there was no fine dining on offer. The room was wonderful. The bed was very comfortable and the linens were very nice. The staff were great. I loved staying at the Driskill but was disappointed by the lack of amenities.

Business_and_leisure Partner

10/10

Exceptional

01 Aug 2025

Kenneth

Great classic TX hotel but GET THE BAR OPEN

Business_and_leisure

10/10

Exceptional

28 Jul 2025

STACY

The most unique experience we had would be with Manny. He was outstanding in his professionalism, attentiveness and readiness to assist us, he alone made the experience unmatched by any other hotel or resort we visit. I also want to give a shout out to Evan and Chris for all of the answers they gave the boys regarding the hotel, the ghosts and the hotel rules...they answered about 1000 questions with the patience and knowledge making the stay very special.

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Dan

Bucket list hotel

AMAZING GORGEOUS OLD HOTEL! Incredibly well maintained old hotel. Entrance is beautifully done. Staff was amazing & helpful. Great location, great 1886 Cafe. Five stars all the way around. Put the Driscoll on your bucket list!

Partner

8/10

Excellent

20 Jul 2025

Stacye

Staff was A1! Super pleasant, extremely helpful, and genuinely nice — truly made the stay feel welcoming.

The hotel itself is historic, which comes with a certain charm (and a bit of a historical scent). They did have a strong fragrance in the hallway near the rooms, which might be lovely to some, but I personally found it overwhelming.

I stayed in the petit queen room, which was spacious with high ceilings. However, the windows were frosted, so there was no view or natural light coming in. That detail should really be disclosed ahead of time, especially for guests who might feel claustrophobic. I honestly felt a bit like I was in Flowers in the Attic.

The bathroom was visually nice but extremely compact — the corner shower was so small I had to keep turning the water off and on to bathe. The sink was tiny and squeezed into a corner, flanked by two narrow mirrors. Definitely felt more like an RV setup than a hotel bathroom.

That said, the bed was okay comfy and the room had both AC and a ceiling fan. Large TV.

Overall, I’m giving this place 4 stars. It’s truly a beautiful property with standout staff — just be aware of the quirks that come with a historic hotel.

Leisure Self

8/10

Excellent

20 Jul 2025

Shannon

Unique hotel with lots of history. Smells are definitely a distraction but nice features. Shower had half a door. Lots of lighting. Great location.

Leisure Family

10/10

Exceptional

08 Jul 2025

Robin

The staff, building details, and sheets on the bed compare to nowhere else. My favorite hotel stay ever.

Leisure Family

10/10

Exceptional

06 Jul 2025

Luis

Good service

Leisure Friends

10/10

Exceptional

18 Jun 2025

John

My daughter saw your hotel on Sam and Colby and we just had to go stay in the ghost room. The hotel is really a thing of beauty, I really enjoyed the balconies off the mezzanine floor, I spent about 30-45 minutes out there this morning. It is a great place to do that. we will come back for sure, I would like to stay in one of the suites.

Leisure Family

10/10

Exceptional

18 Jun 2025

Beth

Hotel wa lovely and comfortable. Staff very helpful. Well located.

Leisure Family

10/10

Exceptional

08 Jun 2025

Kenneth

Great property. A little sad that the famous bar and restaurant were closed for renovations. Otherwise terrific historic hotel.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Jordan

The staff were extremely friendly & helpful. Thank you.

Leisure Partner

10/10

Exceptional

26 May 2025

Marcus

I love staying there. The hotel was very beautiful and the staff was wonderful

Leisure Partner

4/10

Poor

23 Apr 2025

randal

No hot water blues

No hot water at 6:00 a.m.!!!!’ WTH

Business

10/10

Exceptional

19 Apr 2025

Hannah

Wonderful stay!! The staff is world class!!

Business_and_leisure Partner

2/10

Poor

13 Apr 2025

Johnny

If you don’t mind homelessness all around the building & a bathroom the size of a porta potty this is the place for you. Keep in mind there isn’t an actual bar it’s basically a little stand to order drinks from. The bed is the most uncomfortable with a comforter thin as a paper. Don’t expect to get sleep as you can hear everything from the halls. The only thing this place has to offer is its history and cafe.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Melisa

Beautiful hotel. Bathroom odd layout. Blow dryer was very old and hardly working. Both room and bathroom were very clean. Great historic hotel. While restaurant is closed, grill was great for full or continental breakfast.

Friends_and_family Friends

8/10

Excellent

27 Mar 2025

Paul

Great hotel. Disappointed that the bar was closed. Not all elevators were operationsl

Leisure

10/10

Exceptional

24 Mar 2025

Scott

Bummed that the bar was being remodeled, but still a great hotel.

Business Partner

8/10

Excellent

22 Mar 2025

Jennifer

We enjoyed the bell hop service as the staff was very professional and courtesy.

Leisure Family

6/10

Pleasant

14 Mar 2025

Amanda

In the past, I have a love staying at the Driscoll. It’s one of my all-time favorite places in Austin because it’s so beautiful in historic. However, this time it fell short. I ordered room service that turned out to be cold. I couldn’t get the hairdryer to go above a certain wattage, the room was cold and unfriendly. We couldn’t watch television due to it being so far from the bed and experience in general was a little bit disappointing.

Business Self

10/10

Exceptional

08 Mar 2025

Sean

8/10

Excellent

07 Mar 2025

Jesse

Beautiful restored historical hotel. Huge rooms. Friendly staff. We will stay here again!

Leisure

10/10

Exceptional

06 Mar 2025

Brian

History, history, history… a few spooky ghost tales made it that much more enjoyable. The location is the ringer being in the heart of Austin on 6th & Brazos. Need I say more? Great stay!

Leisure Partner

10/10

Exceptional

04 Mar 2025

Nicholas

Spectacular

Business_and_leisure Partner

10/10

Exceptional

04 Mar 2025

richard

Veronica,at the front desk did everything she could to make our visit wonderful

Friends_and_family Family

10/10

Exceptional

02 Mar 2025

Patricia

Historically appreciated.

10/10

Exceptional

27 Feb 2025

Sabrina

The building is gorgeous. If you are looking for something super modern, don’t pick this hotel. If you want luxurious old world charm with excellent service, come here!

Leisure Self

10/10

Exceptional

20 Feb 2025

Heather

Loved it

Leisure Family

10/10

Exceptional

20 Feb 2025

Heather

Loved our stay here. Best location.

10/10

Exceptional

19 Feb 2025

Karen

Great

Leisure

10/10

Exceptional

17 Feb 2025

jim

Amazing staff, fabulous suite and convenient location!

Partner

8/10

Excellent

17 Feb 2025

Delia

Loved the stay overall and the room was very nice! Just disappointed with the manager on table service on Valentine’s Day. She was a EXTREMELY rude person. She was upset we ordered from the bar and sat at table service even though we ordered a drink from them too. Just so rude when my bf walked away she came up to say “just stay on top of it” acting as if I had never eaten with limited table space. Food was very good just wish she wasn’t so rude!

Leisure Partner

10/10

Exceptional

15 Feb 2025

wendy

Wonderful stay. Hotel is in the heart of Austin. Fantastic history of the hotel. Just watching people come all day with amazed looks at how beautiful the hotel is is amazing. The coffee shop is truly worth going to especially for the cinnamon scroll. Coffee is fantastic as well.

Partner

10/10

Exceptional

15 Feb 2025

Robert

Staff was fantastic. The facilities are beautiful. Would like better dining options. Location is great for night life

Leisure Partner

10/10

Exceptional

14 Feb 2025

Alexandria

Staff is beyond friendly!! Loved our stay!

Leisure Family_with_children

10/10

Exceptional

14 Feb 2025

Brenda

Historical

Historical. Traditional. Beautiful. Comfortable. Welcoming. Accommodating. Memorable.

Partner

10/10

Exceptional

13 Feb 2025

Benjamin

Great, historic hotel. Comfortable and convenient. Parking is a challenge, but workable.

Business Partner

10/10

Exceptional

28 Jan 2025

Dennis

Business Self

10/10

Exceptional

27 Jan 2025

Mary

It was awesome! Plus location was excellent too!

Partner

10/10

Exceptional

26 Jan 2025

Merryl

Seamless luxury and history

This is just an amazing hotel. History and luxury seamlessly joined. With a lovely atmosphere and wonderfully comfortable rooms.

8/10

Excellent

25 Jan 2025

Karen

Staff is very accommodating and responsive to requests..

Business Family

10/10

Exceptional

22 Jan 2025

Rhiannan

Excellent check in experience with staff knowledgeable about the history and future of th

10/10

Exceptional

21 Jan 2025

Elaine

We have stayed at this hotel at least 3 times and have always been pleased with our choice. It’s an older hotel so the elevator can be slow and rooms really differ in size but the staff are friendly and it’s a great location

Leisure Partner