Name: Woodspring Suites Austin Central
Address: 8110 Us 290e, Austin, US

8/10

Excellent

31 Jul 2026

Briana

Room was good. The ac didn’t blow that well

2/10

Poor

30 Jul 2026

Verified traveler

Homeless shelter, unsafe, noisy, extremely loud, you will not sleep.

10/10

Exceptional

26 Jul 2026

JULIO

Clean room and facilities. Great cool air conditioning not only in the room but in the building throughout. Although I didnt use the microwave, fridge or electrical stove but I appreciate the added amenities. Great value, will definitely return when in the Austin area again.

2/10

Poor

24 Jul 2026

Rene

I didn’t like nothing

Family_with_children

2/10

Poor

24 Jul 2026

Julio

I checked into my room and it had a really strong chemical smell and I thought that wouldve gone away so I said fine, but then the floors had a thick film of sticky (im assuming cleaning chemicals) it was not enjoyable at all I ended up leaving early due to the smell being so strong. Had to get a place elsewhere.there was also people arguing in the parking lot for about an hour

10/10

Exceptional

24 Jul 2026

Joycelyn

Had full kitchen. Bed was not great looked old school.. nice hotel but don’t expect a lot. Bed is uncomfortable and they provide coffee barely… overall for work it was good

2/10

Poor

22 Jul 2026

Fafadji

The room floor wasn’t cleaned well. There are granting sand on the floor.
I was disappointed. I am not returning there.

Family

8/10

Excellent

17 Jul 2026

Michael

Over all nice, the staff was Great.
Lot of people hanging around, not sure if they are associated with hotel or Not.

10/10

Exceptional

17 Jul 2026

Berenice

Yes, I will stay again. The property is very clean, and the rooms are updated. The only downside is that there are absolutely no perks: bring your own hairdryer and iron, no coffeemaker in the room, no creamer for coffee in the reception area, so yes, bring your coffee creamer, and if you use the kitchen, bring everything, as you will find not even a spoon. Otherwise, this is a very good place to stay.

Family

8/10

Excellent

06 Jul 2026

Seth

Clean rooms

Self

6/10

Pleasant

02 Jul 2026

Ronna

Friendly 🙂

10/10

Exceptional

30 Jun 2026

Anthony

Exactly what I was looking for. Inexpensive and comfortable

Self

8/10

Excellent

23 Jun 2026

Joe

Rooms always have a smell from previous tenants but over all for the price its reasonable

Self

10/10

Exceptional

17 Jun 2026

saniyah

Great!

Partner

8/10

Excellent

15 Jun 2026

Jesus

I could see a cockroach in the bathroom

10/10

Exceptional

14 Jun 2026

Jesse

Clean room and clean bathroom. Once air conditioning was lowered I slept through the night.

Partner

8/10

Excellent

13 Jun 2026

Daniel

Better customer service at front desk

Self

8/10

Excellent

13 Jun 2026

Daniel

We need superior customer service at the front desk. No, hello, thank you or have a nice day. It was mediocre customer service and that is being generous.

Self

8/10

Excellent

05 Jun 2026

Pete

Bed was not comfortable at all

Self

2/10

Poor

02 Jun 2026

Gloria

The Tv wasn’t working (it was broken) but they didn’t care

4/10

Poor

01 Jun 2026

nicole

The room and towels smelled horrible like a mix of cigarettes and dog urine. Every time we would enter the room I was disgusted. The floors were also sticky. If a hotel allows pets they need to clean better between customers. The location and price were great but I would not recommend.

Partner

8/10

Excellent

22 May 2026

David

This is a new motel. Rooms are clean. Large frig, stove, and microwave in the room. Coffee downstairs was not very good (powered creamer…) But overall a nice place at a good price.

Self

10/10

Exceptional

21 May 2026

Michelle

Each time I have stayed here, it was very clean, quiet, and everyone was friendly and welcoming. I had to change rooms and it was no problem in doing so.

Self

2/10

Poor

20 May 2026

Calixto

They said my room had been given away even after I had already paid for it and reserved it days before. Was getting another room at another hotel when the guy came to my car 30 mins later saying my room was there after all. Got to my room with no sheets, blankets, soaps, not even the freaking shower curtains were there.

Partner

10/10

Exceptional

19 May 2026

Gilbert

.

10/10

Exceptional

17 May 2026

Chris

Room was clean and ready when I arrived. Staff was friendly and helpful. Easy location for food delivery. Eating utensils were not provided with the food delivery but the staff gave me some. Really helpful

Self

10/10

Exceptional

15 May 2026

Jayden

They have very nice and helpful staff

Self

6/10

Pleasant

13 May 2026

Xiangli

It's good enough for a night and the money. Thanks!

4/10

Poor

06 May 2026

William

Not the best location, service was not very helpful. Also had my room door trying to be opened while I was sleeping, no knock no nothing which happened twice.

Self

8/10

Excellent

02 May 2026

Christopher

Everything was great except for the staff. The 2 ladies at the front desk were rude to me, an elderly lady, and anyone else who “bothered” them. Glad I booked through hotels.com so I had to deal with them very little because they were just rude and acted like it was an inconvenience to have to do their job.

Self

8/10

Excellent

29 Apr 2026

Stephen

Good location and staff. It’s starting to show wear and tear with stains on the floor. Generally clean and comfortable.

Self

6/10

Pleasant

25 Apr 2026

Muhand

No housekeeping until after 14 days, no coffee cups to drink coffee, room is smell not good

10/10

Exceptional

23 Apr 2026

Shelia

It was great but the coffee maker in lobby was broken. They were working on it though. Nice clean newer property. Very quiet. Would definitely stay again.

Partner

10/10

Exceptional

23 Apr 2026

Meredith

Wonderful service!

Self

6/10

Pleasant

23 Apr 2026

vanessa

Room was decent but not as clean as it could be. Hair was found in the bathroom. Sent photos to manager but have heard nothing back.

8/10

Excellent

20 Apr 2026

Dion

Nice place, needs blackout curtains because the outside lights are very bright. Needs an ice machine, you have to wait for your ice trays to freeze to have any ice.

Self

2/10

Poor

19 Apr 2026

Rudy

Hotel Carpet was smelly, hallway has a bad odor.
My family of 3 checked in, only two towels in the bathroom. Either I pay $5 for the third towel, or I shower return that towel from the 3rd floor. Then I would be given a third towel. I've been a platinum choice Member for years. . NEVER HAVE I EVER

6/10

Pleasant

19 Apr 2026

Aydin

I booked it for 3 nights. It was clean, staff were kind, but amenities were poor (bed was not good enough)

Self

4/10

Poor

18 Apr 2026

Mary

The shower control limits hot water. They don't believe in hand towels because we are staying longer. Parking spaces are all for sub compacts. Smells everywhere. Nice housekeeper and man at front desk. The Rest SKIP!

10/10

Exceptional

17 Apr 2026

Rene

It was clean, staff was friendly and helpful. Very quiet for a Friday night and the parking felt safe plenty of lighting.

Partner

6/10

Pleasant

15 Apr 2026

Ruzzell

The Hotel itself is good, but their reservation system is terrible. I had a confirmed booking and had already paid $94.00. but when I arrived, they told me they had no rooms available and would only refund my money'. This situation is known as being 'Walked'. I have more rights than just get my money back. like my taxi from the airport. they should find me a comparable room instead. to make the long story short we did not agree and Ms. Dian is an exemplary employee. provided a decent room accommodated us.

Partner

2/10

Poor

09 Apr 2026

Ronald

yes the let you have pets

2/10

Poor

09 Apr 2026

Ronald

General manager has no customer service skills and needs to learn that you cant act or talk getto to everyone

Pet

8/10

Excellent

09 Apr 2026

LEOPOLDO HUMBERTO

Noise beds

Partner

4/10

Poor

03 Apr 2026

Michael

Low cost. Good for a bed and shower.

Self

10/10

Exceptional

01 Apr 2026

Giselle

Everything was good, friendly staff, clean room and free parking yay!

Self

10/10

Exceptional

01 Apr 2026

Patrick

My experience staying at WoodSpring Suites was exactly what I needed during a transitional period in my life. While I was in training for a new job and in the middle of relocating, finding a place that was both affordable and comfortable was extremely important and this place delivered on both.

I stayed here on my workdays for about three months, and over that time it really started to feel less like a temporary stop and more like a stable, reliable home base. What stood out immediately was how practical and straightforward everything was. This isn’t a flashy, luxury hotel and it’s not trying to be. It’s designed for people who need a longer-term stay, and it does that very well.

The room itself was consistently clean and well-maintained. That was something I appreciated more and more the longer I stayed. Having a space that felt orderly and comfortable after long workdays made a big difference. The setup of the suites is also very functional, with enough room to relax, work, and unwind. Many locations including the one I stayed at offer in-room kitchens with essentials like a fridge, microwave, and cooktop, which is a huge plus when you’re staying long-term and want to save money by not eating out every day.

Another highlight of my stay was the staff. Every interaction I had was positive. They were friendly, respectful, and always willing to help when needed. That kind of consistent service really adds to the overall experience, especially when you’re staying somewhere

10/10

Exceptional

29 Mar 2026

Roy

Yes it's a really nice

8/10

Excellent

22 Mar 2026

Brandon

They only had 1 towel in the room and no extra when I asked

2/10

Poor

22 Mar 2026

Leo

Unable to offer service

8/10

Excellent

20 Mar 2026

Betty

No ice and we had no towels. They say they were all being washed. Wanted to charge us for extra linen we didn’t even have.

6/10

Pleasant

15 Mar 2026

Tamera

Plastic covers on the mattresses made for crispy and crinkly nights. Thin pillows smelled like men’s cologne. Water from the bathroom faucet shot straight out at you. Kitchenette had absolutely zero supplies - no pots, pans, plates, cutlery, glassware, dish detergent - nothing. I found a cockroach in one of the drawers in the kitchen. Lack of adequate window coverings, even though window faced the back of the building with security lights streaming in all night. No room darkening drapes - only slat blinds. Had to ask for a blow dryer at the front desk. Sheets and bedspread were thin, with no blanket. Floors felt gritty and slick/dirty. Thin, small towels. No hand towels.

Pluses: Adequate, well-lit parking. Friendly and helpful staff. Good television. Mostly quiet. Luggage trolleys. Spacious, clean, functioning refrigerator/freezer.

4/10

Poor

13 Mar 2026

RoxAnne

There was no laundry service. When we got there, the property had no water and no hot water for hours when we were able to take showers later in the evening there were no towels absolutely no towels. We didn’t even get towels the next day before we left. I would never stay there again.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Matthew

Incredibly clean, and the staff was 10/10, all the way down to the housekeeper that was wonderful and all smiles. I've been on the road for two weeks, and it was the best stay I've had so far. Thanks everyone.

10/10

Exceptional

27 Feb 2026

Ronnie

Easy check-in.

Pet

10/10

Exceptional

26 Feb 2026

James

Great patience and good staff

Business Family

10/10

Exceptional

25 Feb 2026

James

Friendly

Business

10/10

Exceptional

18 Feb 2026

Roderick T

Staff was amazing and the rooms are extremely clean and comfortable.

10/10

Exceptional

16 Feb 2026

Brandon

Everything was great

Self

6/10

Pleasant

15 Feb 2026

Roderick

Room and amenity upgrades are imperative

Self

2/10

Poor

25 Jan 2026

JASON

Staff is terrible, very unprofessional. The room was infested with roaches. Staff didn't want to swap us to another room.

Business Partner

2/10

Poor

24 Jan 2026

Stephanie

Don’t recommend. Worst place ever.

Friends_and_family Family

6/10

Pleasant

22 Jan 2026

oscar

The room was very nice with kitchenette but the bed was uncomfortable and the halls were very noisy heard doors open and closing and feet stomping all night

Leisure

6/10

Pleasant

20 Jan 2026

Alan

Yes

10/10

Exceptional

10 Jan 2026

Patrick

The room was clean.

Business_and_leisure Self

8/10

Excellent

24 Dec 2025

naomi

this hotel is such a great price for the location, parking was easy and not to mention free! the area felt safe and comfortable. i always expect to have a bad time if hotels don’t have roku, but i was pleasantly surprised with the channels, there was a good chunk of channels that were right up my alley. there’s also a stove top in the rooms that would be super convenient for long stays. my only complaint was the weird smell in the hallways that kind of smelt like dog pee, the room was fine but the hallways had an odor. also if you want to shower i’d bring your own supplies, i only noticed one bottle of shampoo and hand soap. but other than that the ac/heating worked great, and i’d recommend this hotel to anyone who needs a stay in that area.

Leisure Partner

2/10

Poor

24 Dec 2025

Thomas

My laundry got stolen out of the laundry room on the afternoon of the 22nd. Within a 2 hour window. Also found a cockroach in the room the morning of the 24th. I documented it with my camera

Self

10/10

Exceptional

23 Dec 2025

Anthony

Perfect. No problems

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Daniel

Yes

10/10

Exceptional

12 Dec 2025

Mitchell

The staff gave good hospitality. I had an issue with my key to get into my room. They gave me a new room with no hesitation everything was smooth. I highly recommend visiting this place again when I'm in town.

10/10

Exceptional

12 Dec 2025

Qunisha

Clean and friendly staff.

6/10

Pleasant

10 Dec 2025

Brandi

Cheap/clean

Self

10/10

Exceptional

07 Dec 2025

Syeda

everything was good

Business Family

10/10

Exceptional

05 Dec 2025

Kenneth

Gd

Business Self

10/10

Exceptional

28 Nov 2025

Thomas

Everything was as expected except for the non working refrigerator. Overall an excellent value.

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Maria

Everything was great. I loved the room, very clean and spacious. Check in was a breeze and I had no issues while staying. Honestly, it's been the best hotel I've stayed in in a while. Thank you for your service.

Leisure Self

10/10

Exceptional

22 Nov 2025

Bruce

Close to the Eagle.

Business Self

2/10

Poor

08 Nov 2025

Anthony

Had to deep clean our own rooms, they had pet hair, they were short on toiletry, someone stole our groceries, and nothing was done about it, people would listen through the walls, didn’t have any privacy, I watched somebody from another room walk and listen to another persons from the out side of their door, some staff member were cool but others were all in your business, had a verbal disagreement, an they kicked us out with out reimbursing us for the 4 nights we still had left, and I had to move to another location and had to spend money I was saving, as well as stayed at this location for more then a month and never received our money from paying taxes or any type of discounts, and we got kicked out but there’s people that scream in their room and yell all day long and they don’t do anything about it they pick and choose, people need to mind their own business especially when your paying almost a grand for a stay

10/10

Exceptional

07 Nov 2025

Adam

Friendly staff, good area, pretty clean

Partner

8/10

Excellent

01 Nov 2025

Edelmaris

Very good property.

Leisure Friends

10/10

Exceptional

30 Oct 2025

Malik

Parking didn’t feel safe

Business Self

4/10

Poor

30 Oct 2025

Nicholas

The room - smelled like mildew, the AC was dirty and had roaches.
Bathroom - had mold on the bottom of the mirror, mildew smell would appear after a shower and the tub wouldn’t drain correctly.
Hotel- smelt like weed and cigarettes in the elevator and on our floor. Also a fried fish or fish smell on the floor.
Brought up to the nighttime receptionist asking to move or something to be done about the bug since I have asthma and the smells and mold were effecting already after the first night. Just got brushed off and now i’m fighting a nasty cough from it all.

Business Partner

4/10

Poor

29 Oct 2025

Stephanie

I accidentally booked an accessible room. I asked the hotel attendant upon arrival to switch my reservation to a regular room due to the mistake. I've had this happen before where accessible rooms are booked on outside sites and Woodsprings have switched my room no problem without an additional fee. The lady at the desk told me that if I switched there would be a fee because I only paid a room rate of 51.00. The rate I paid was 63.00 room rate plus taxes for 74.00 in total-which I told her. She was unwilling to place me in a regular room even though I told her I would rate and was insistent that I didn't pay enough to be in a regular room. I stay at this hotel at least once a month and the amount I paid on this trip is the same that Ive paid for regular rooms in the past in fact it's a tad bit more. I should have been switched to a regular room without an issue.

6/10

Pleasant

24 Oct 2025

Rhondi

it was fine

Business Self

4/10

Poor

24 Oct 2025

Lyudmila

The room was a suite with a kitchen just there was absolutely nothing in the kitchen. No plates or cups or silverware or any kind of cooking equipment. Why have a kitchen if I’d have to bring my own. It isn’t easy to fly with a kitchen things

Business

8/10

Excellent

22 Oct 2025

Thomas

They only provide 2 large towels and 2 small towels. They make you swap them out if you \"NEED\" more.
Also, they do not provide any \"ZERO\" hand towels - Crazy!

8/10

Excellent

22 Oct 2025

Jacqueline

Nice

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Irene

Good staff

Business_and_leisure Partner

4/10

Poor

13 Oct 2025

Madison

There was an ambulance helping what looked to be a homeless person 3 times in my 3 night stay. Also I got locked out of my room because of a battery issue and it took the front desk person 2.5 hours to get me into my room that had all my stuff in there. The area felt unsafe and just weird vibes all around. I would not ever stay here again.

Business

8/10

Excellent

11 Oct 2025

Christina Marie

I found an orange under the bed; glad it wasn't moldy.

Business Partner

4/10

Poor

10 Oct 2025

Corey L

If it wasn't for Thomas it would have been a complete disaster. I had three different room on a two night stay. First room I was given was a handicap room being that I'm not and it was completely dirty from sheets to bathroom. Look like nobody tried to clean it. Second room tv didn't work. People hanging outside was loud and noisy blasting music all night. Rooms also smelled like mildew. Awful experience!!!!

Business Self

2/10

Poor

10 Oct 2025

Haojun

The room smells bad. Didn’t have a good experience.

Business

6/10

Pleasant

29 Sep 2025

Tony

It was alright i would only say I had issue is getting the sink fixed which was broken on arrival, the door knob being fixed which again was broken on arrival and more towels, rags, and a change of sheets. I was told if I wasn't staying for longer than 7 days I couldn't get it changed which I understand but it was still a hindrance.

Partner

10/10

Exceptional

26 Sep 2025

MARY CELIA

Very clean and wonderful staff. I enjoyed my stay and parking was super easy. I could park close to my room and the lot was well lit. I really enjoyed my stay.

Partner

10/10

Exceptional

23 Sep 2025

Thomas

Very good value for a hotel in central Austin.

Self

2/10

Poor

18 Sep 2025

Ernesto

Tv did not work and front desk did not care to resolve the issue.

Business Self

2/10

Poor

02 Sep 2025

Chun

Deceiving. Will never book again.

It was a shock to me when the front desk told me I had to pay $200 for the pet. I pointed out the hotel fees and policies said \"deposit\". They claim it might be a typo and, in fact, the deposit is \"non-refundable\". What a deceptive practice !!

The table in the room is oily and hair in bathtub. I checked-in late and was too tired to complaint.

in addition, this hotel scored additional points that Wifi and hair dryer are Not included. I cannot even borrow from front desk. Probably, I cannot take these for granted as these features come standard for most of the hotels.

Last but not least, it is very close to highway. It is beyond words to describe how noise it was.

Partner

10/10

Exceptional

23 Aug 2025

richard

Amazing space

2/10

Poor

16 Aug 2025

Jerry

Don't take your pet here!!

I've never been so angry trying to check in! The front desk person said that the $200 'deposit' for our pet was non-refundable. So, even though their site says $200 deposit and $10 fee for pets, it's actually a $210 fee which is over double the room charge. We left without checking in and found another hotel.

10/10

Exceptional

05 Aug 2025

john

Very nice and quiet area

Business Family