Name: Hotel Serena
Address: Via Faloria 8, Cortina D'ampezzo, 32043, IT

8/10

Excellent

03 Jul 2026

George

Good place. Staff very helpful. Yummy breakfast. All was great. Room was a little small.

Self

10/10

Exceptional

12 Jun 2026

Francesco

Mm

Family

6/10

Pleasant

28 May 2026

Peter

The room certainly did not support the Olympic pricing paid for it. Clean , yes, no amenities at all. Not even a glass or cup.

10/10

Exceptional

25 Mar 2026

Isabel

Very cute and nice place to stay

Self

10/10

Exceptional

28 Feb 2026

Vito

yes the room was clean and well organized.
Staff very helpful

Family_with_children

10/10

Exceptional

27 Feb 2026

Raul

Great place to stay!!!

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Robert

The staff was extremely polite and the room was clean and comfortable.

Self

10/10

Exceptional

19 Oct 2025

Sheryl

Great location!

8/10

Excellent

16 Oct 2025

FRANCIS

Distance from Centro and restaurants

Leisure Self

6/10

Pleasant

28 Sep 2025

Jia

Staff extremely friendly and trying to please. They have the best water pressure compared to other hotels I stayed in Italy. There are some areas management might want to improve on: no electric kettle in rooms, breakfast quality is poor.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Claire

I chose a room with my own bathroom and the bathroom was so nice, rained shower, beautiful little balcony with a lovely view of mountains. Very walkable to the rest of what I needed in town. The staff were so helpful at check in. Would absolutely stay here again.

Leisure Self

10/10

Exceptional

15 Aug 2025

yves

Excellent service and great staff. Highly recommend. Great location 5 minute from the action. No air conditioning for those that fear the heat. Nights and evenings more than comfortable

10/10

Exceptional

14 Jul 2025

Brian

Great location, super comfy bed

Leisure Family

10/10

Exceptional

30 Jun 2025

Elizabeth

Very nice, quiet hotel. Excellent staff.

Leisure Family

8/10

Excellent

30 Jun 2025

Shahida

We had a lovely stay, wonderful view from the balcony and the staff were very kind, bubbly and accommodating! The only downside I would say is that there was no AC which we would have really appreciated.

Leisure Friends

10/10

Exceptional

18 Jun 2025

Rose

Very nice, clean, modern hotel. Good location, very helpful staff, and a nice breakfast spread.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Jane

Lovely hotel and staff. Comfortable rooms and great breakfast. Nice porch for an afternoon drink. Right next to the bike path, hiking trails and a short walk to the center of town.

Leisure Family

10/10

Exceptional

14 Jun 2025

Liana

Newly renovated suites! Delicious breakfast spread. Easy check-in and check-out.

Leisure Partner

8/10

Excellent

21 May 2025

Evelyn

The property is good but the receptionist during check in was not that helpful and welcoming to the guests.

Leisure Family

10/10

Exceptional

27 Jan 2025

Stephen

Overnight stay - met our expectations.

Very nice property in a wonderful location. Easy access from car at entrance and from garage, sorry sometimes this is important if you travel with a lot of luggage. Valentino, front desk at night was super helpful and accommodating. Housekeeping staff very friendly. Room clean and comfortable. Would say they delivered exactly what I would expect at this price point.

Partner

10/10

Exceptional

19 Sep 2024

Andra Michelle

Absolutely wonderful !!!

Partner

10/10

Exceptional

02 Sep 2024

Ruben

Great location!!

Leisure

8/10

Excellent

01 Aug 2024

Vishal

Great breakfast and friendly staff.

Leisure

10/10

Exceptional

30 Jul 2024

Carmelo

Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!

Leisure Family

8/10

Excellent

04 Feb 2024

Gary

No restaurant reservation available! 😑

Leisure Partner

10/10

Exceptional

14 Jan 2024

Giuseppe

Nice hotel

Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended

Partner

8/10

Excellent

03 Oct 2023

Carrie

The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.

Leisure Family

10/10

Exceptional

07 Jul 2023

mauricio

I loved it

Leisure Partner

10/10

Exceptional

02 Jul 2023

Catherine

Good deal

We only stayed here one night but everything was lovely. Check in, super easy. Good on-site parking. Clean room. Nice balcony with view. Staff was super nice. Complimentary breakfast was awesome! Close to the center of town (2 blocks) but away from the noise. Would definitely stay here again

Partner

10/10

Exceptional

11 Jun 2023

Aimee

The views were amazing and the staff were very friendly.

6/10

Pleasant

03 Jun 2023

Pablo

For 1-2 nights it is ok. Parking was full, you need to park wherever you can, hoping don’t have a ticket next morning. Internet was out of service all my stay, and not being a local person, wifi is a must. This was very dissapointing.
Breakfast is good, although only 1 coffee machine, I had to make a line for 10 min in order to get a coffee. Food is good quality though.
Overall a good experience, although for the price it could have been a little bit better.

Leisure Self

6/10

Pleasant

21 Feb 2023

Anna

As advertised, we stayed in the “Residenza”. Although I had asked for two single beds in the room, once arrived I realised we were assigned to a double-bed bedroom. In addition, The room was quite small: too small for two people.
Other than that, our stay was fine. Good breakfast, with a good variety of food. The hotel is very clean and we have been offered free on-site parking.
The hotel is very conveniently located just outside the town center: in less than 10 minutes walk, you are in the city centre.

Friends_and_family Friends

10/10

Exceptional

19 Dec 2022

Andrea

We had an excellent stay at Hotel Serena. We’ve appreciated position, immediately outside from the city center but at walking distance, breakfast and hotel restaurant. I’ll definitely come back and I really recommend it both for families and group of friends!

Leisure Friends

2/10

Poor

25 Sep 2022

Maria

Hotel didn’t put the heating when it was freezing cold at night (temperatures reaching sub 0 degrees Celsius at night).
Everyone was having breakfast with their down jackets

Leisure Partner

10/10

Exceptional

11 Sep 2022

Susan

Just wonderful in every way!

Leisure Partner

10/10

Exceptional

01 Aug 2022

Amy

Great value, beautiful location, lovely room, bed, and bathroom!!

Leisure Self

10/10

Exceptional

24 Jan 2022

Katia

Excellently!

Self

10/10

Exceptional

14 Jan 2022

Nicolò

Convenient location with a great view (and food)

Convenient location, just off the main access to the city. Great view and very nice staff (I was upgraded for free). I also had my dinner at the restaurant, and I was pleased (and surprised) by the quality/variety of the food and... by the bill. Hope to get there again soon.

Business

10/10

Exceptional

19 Dec 2021

Andrea

Very nice and typical building very close to Cortina city center and Faloria ski-area. Huge room with amazing view. Sonia and her professional staff were always available, especially for our check-in/check out times and F&B requests. The hotel has a good restaurant and the breakfast is complete with huge variety. Highly recommended!

Leisure Friends

10/10

Exceptional

10 Jul 2021

Andras

Lovely stay, great staff, thank you.

Partner

8/10

Excellent

28 Aug 2019

Scott

A great stay in the Dolomites

Overall our stay was great.
Breakfast buffet was fantastic.
The bed and pillows were okay but not great - definitely need an upgrade.
The cleaning staff were wonderful.
Location was great.

Partner

10/10

Exceptional

25 Feb 2019

David

Great location, just outside of center

Nice location just outside of the town center. Great, friendly staff as well!

Partner

10/10

Exceptional

24 Feb 2019

Verified traveler

Good location, few minutes walk from ski bus, fantastic view of the mountains from the balcony. Hotel shuttle will take you to/ from either ski lift directly at start or end of day. Great breakfast and decent evening meal- worth doing half board as restaurants in town pricey unless you’re just after pizza. Very helpful staff. Decent size warm room Negatives? Soft drinks and coffee a bit expensive at €3.50 but would definitely recommend it.

Leisure Family

10/10

Exceptional

10 Feb 2019

Verified traveler

The hotel offers an amazing service, the food is extremly good and the hotel is very clean.
It's situated just outside Cortina center which is reacheable on foot (10 mins walk).

Leisure Partner

10/10

Exceptional

13 Jan 2019

Verified traveler

The hotel staff are amazing and make your stay in this beautiful town amazing.

6/10

Pleasant

11 Aug 2018

Ante

Good location, not far from city center and yet a quiet place. A hotel itself is a \"decrepit old lady\" as it is a case with Cortina d'Ampezzo as a whole: too much money for not too much in return. Neighboring cities and places offers more if you are a Dolomites admirer.

10/10

Exceptional

28 Jun 2018

Yvette

Hotel overlooking mountains

Very friendly and helpful staff. Always looking out for you. Hotel is approx 10min walk to centre of town. Rooms with amazing mountain views and very quiet location. Great variety of breakfast options. Bus station is around 20min walk. Perfect hotel location for our Cortina Skyrace.

10/10

Exceptional

27 Feb 2017

Peter

Great location

Typical Itslian hospitality from this comfortable hotel in a great location. Booked last minute but couldn't have done any better ( room in the annexe)

2/10

Poor

22 Jan 2017

Verified traveler

Spoiled vaccation

Since 10 years winter vacations in Italy in different star hotels, for the first time I am totally disappointed from my stay in Hotel Serena. The attitude of the receptionist – Italian girl I think named Valentina Santini was extremely rude and non-professional. She allowed herself to yell and insult me. As a result of her attitude my vacation was totally spoiled and I left 2 nights earlier. She advised me that if I do not like her hotel to leave it immediately even thought I have pre-paid my vacation and to claim money back from your site. I would not recommend anyone to choose this hotel as long as such rude, non-professional, with bad english and ill-breeding people like Ms Santini represent the hotel in front of the clients. In addition the room was not heated well and the wi-fi was bad. The prohibition for smoking in the hotel was not respected – there was a constant smoking on my floor. The whole area is not good for skiing – no good connection from the hotels to the insufficient ski tracks and no free parking. Bad connections between the ski tracks.

Family

8/10

Excellent

13 Jun 2026

Olivier

Excellent hôtel avec personnel sympathique

Partner

10/10

Exceptional

28 May 2026

Susy Mara

O hotel é bem localizado, fácil de encontrar, confortável e oferece um excelente café da manhã. O estacionamento é no próprio estabelecimento.

Partner

10/10

Exceptional

01 Apr 2026

Poliana

Ótima localização, conservacao e limpeza do quarto excelente.
Cafe da manha muito bom tambem!

Friends_and_family Family

6/10

Pleasant

17 Feb 2026

Giuseppe

Mllto caro.

Self

6/10

Pleasant

17 Feb 2026

Giuseppe

Molto caro per essere un hotel essenziale

Self

6/10

Pleasant

17 Feb 2026

Giuseppe

Molto caro per essere un hotel essenziale.

Self

8/10

Excellent

05 Jan 2026

Greta

Ottima pulizia e personale molto
gentile

Leisure Friends

10/10

Exceptional

21 Oct 2025

Thomas

Alles bestens

Leisure Partner

10/10

Exceptional

20 Aug 2025

Fabian Dieter

Everything was great. If there would be access to german channels in the TV, then it would be perfect.
It was an enjoyable time there in Cortina and in the Hotel Serena.

Leisure Self

10/10

Exceptional

11 Aug 2025

Tina

Vender gerne tilbage

Beliggenhed var rigtig god for os. Meget venligt personale og godt værelse

Partner

10/10

Exceptional

01 Aug 2025

Kenny

Bare lækkert

Vi blev taget imod af en super sød receptionist, som var rigtig smilende.
Værelset var der ikke en finger at sætte på, virkelig rent og super lækkert badeværelse med rainshower. Morgenmaden haltede lidt efter, og passede ikke til standarden af resten af hotellet. God afstand til midtbyen, vi gik 5-6 minutter og stod i starten af gågaden. Men hvis mine veje går forbi Cortina d’Ampezzo vil jeg klart booke her igen!

Partner

8/10

Excellent

26 Jul 2025

Trine

Veldig varmt rom.

Partner

8/10

Excellent

30 May 2025

YUMIKO

残念な部屋でした

残念ながら　がっかりした部屋でした。ホテルのラウンジなどは素敵ですが。隣の話し声もよく聞こえました。スタッフは　対応してくれましたが　自分で解決しました。

Self

8/10

Excellent

18 Jan 2025

Gastone

Ottimo per una vacanza in Cortina

Ottimo posto per alloggiare in Cortina, a pochi passi dal centro, così da nn usare la macchina, e d’è ottimo visto che parcheggi sono chiusi per lavori (Olimpiadi) Personale giovane e cordiale..
Vista sulle montagne (con le Tofane e la pista olimpia), pulizia ottima, unico neo (ma importante) è che se si alloggia nella dependance non c’è a ascensore!
Ci ritornerei? Sì, è ci sono già stato 3/4 volte

Self

8/10

Excellent

17 Dec 2024

Valerio

Ottima location, struttura recentemente rinnovata. Le camere superior sono rinnovate e comode

Leisure

6/10

Pleasant

15 Dec 2024

Grande

La struttura è gestita da personale disponibile e gentile, purtroppo la nostra camera era fredda ed i termosifoni erano tiepidi

Business_and_leisure

10/10

Exceptional

26 Sep 2024

VANIAS

O hotel tem excelente instalação, com vistas maravilhosas. Fomos ajudados pelos empregados com informações.

Partner

10/10

Exceptional

11 Sep 2024

Verified traveler

Excelente hotel, situado na entrada da cidade. Ótimo café da manhã

Partner

10/10

Exceptional

09 Sep 2024

Verified traveler

Próximo ao centro de Cortina.

Hotel bem localizado. Excelente café da manhã. Atendimento cordial e atencioso.

Partner

4/10

Poor

17 Aug 2024

Christian

Cyklister er slet ikke velkomne

Venligt personale og et fint værelse. Det ødelægges dog af ejer og managers opførsel og ageren. Vi har aldrig følt os så lidt velkomne på et hotel før.

Hotellet har en uskreven regel om at man ikke må have sin racercykel med op på værelset, hvilket er fair nok. Da vi blev gjort opmærksom på det pakkede vi høfligt cyklerne tilbage i bilen. Cyklerne nåede aldrig ind på værelset, da ejeren stoppede os på gangen.
Vi blev herefter overvåget og chikaneret. Manageren ringede os op og slukkede for strømmen på værelset - så vi kunne vise at vores cykler lå i bilen, da de ikke stolede på os. Vi måtte heller ikke sidde foran hotellet efter cykeltur dagen derpå, da cyklerne heller ikke måtte stå ved parkeringspladsen (de stod op ad verandaen og blokerede ikke noget).

Morgenmaden var ikke noget særligt - og kaffekøen evigt lang, da der kun er en kaffemaskine til det store hotel.

Partner

6/10

Pleasant

09 Jul 2024

eunkyoung

담페초 시내에서 조금떨어진5분정도
3성급호텔입니다
룸컨디션을 올드해보이지만 머무르긴 나쁘지않았어요
조식포함이라 그부분 마음에 듭니다

Friends_and_family Family

10/10

Exceptional

28 Oct 2023

Antonio C

Hotel bem estruturado

Hotel bem cuidado, café da manhã muito bom, perto do centro da cidade e bem localizado na região para passeios em qualquer lugar dos pontos turísticos.

Partner

10/10

Exceptional

15 Aug 2023

akiko

朝食がすごく美味しい

10/10

Exceptional

26 Jun 2023

YOUNGMYOUNG

코르티나 담페쵸 풍광 좋은 호텔

앞쪽 룸이던 뒷쪽 룸이던 다 풍경이 너무 예쁩니다. 조식이 풍성했습니다. 추천합니다.

Friends_and_family Friends

8/10

Excellent

06 Dec 2022

Alessandro

Hotel confortevole, subito pronti appena visto che avevamo il cane a mettere le ciotole in camera. Nessuna spesa aggiuntiva per il cane. Ottima colazione e servizio.
Ottima posizione

Partner

10/10

Exceptional

28 Jun 2022

Verified traveler

Boa comunicação

Fomos muito bem atendidos, recepcionista falava português e muito atenciosa.

Partner