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Canterbury Bell, Margate by Marston's Inns

Margate · United Kingdom

481 Margate RoadView location

8.8/10Excellent743 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood9.4/109.4
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Canterbury Bell, Margate by Marston's Inns

Enjoy a stay at the upscale Canterbury Bell, Margate by Marston's Inns in Broadstairs, conveniently located within a 15-minute drive of Margate Beach and the Isle of Thanet. The hotel offers 27 air-conditioned rooms with flat-screen TVs, complimentary Wi-Fi, and private bathrooms.

Start your day with a full breakfast (fee applies) at the on-site restaurant, and unwind with a drink at the bar/lounge. Guests can also enjoy a terrace and garden. Free self-parking and a 24-hour front desk are available for your convenience.

Nearby attractions include Grosvenor G Casino Thanet and Westwood Cross Shopping Centre.

Read more about this hotelShow less

With a stay at Canterbury Bell, Margate by Marston's Inns in Broadstairs, you'll be a 4-minute walk from Westwood Cross Shopping Centre and 13 minutes by foot from Hornby Visitor Centre. This hotel is 1.8 mi (2.9 km) from Revolution Skatepark and 1.8 mi (3 km) from Ellington Park.

Make yourself at home in one of the 27 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 20 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The check-in location differs from the property location. Check-in location: [Restaurant]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Night Reception]. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 10.75 for adults and GBP 5.95 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Westwood Cross Shopping Centre 0.4 km / 0.2 mi
Hornby Visitor Centre 1.1 km / 0.7 mi
Revolution Skatepark 2.6 km / 1.6 mi
Ellington Park 2.8 km / 1.7 mi
Manston Golf Centre 2.9 km / 1.8 mi
Crampton Tower Museum 3 km / 1.9 mi
Dreamland 3.2 km / 2 mi
Theatre Royal 3.5 km / 2.2 mi
Shell Grotto 3.6 km / 2.3 mi
AMF Bowling Margate 3.7 km / 2.3 mi
Dickens House Museum 3.7 km / 2.3 mi
The Pinball Parlour 3.7 km / 2.3 mi
Albion Place Gardens 3.8 km / 2.3 mi
Viking Bay 3.8 km / 2.4 mi
Margate Beach 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 27
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Garden
  • Terrace
  • Luggage room
Show 6 more facilities & services
  • Bar
  • Restaurant
  • Children playground
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 22 m²DBL.ST

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Canterbury Bell, Margate by Marston's Inns

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Canterbury Bell, Margate by Marston's Inns

8.8
Excellent
743 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
9.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Allison
Lovely hotel, restaurant and staff. Food was excellent. Bed very comfortable. Breakfast was plentiful and tasty.
Family
6/10
Pleasant
18 Jul 2026
Peter
The staff were excellent.
The room had no hat water on the day of Departure. 0900 18/07.
Partner
10/10
Exceptional
17 Jul 2026
Brian
Easy parking
Partner
8/10
Excellent
14 Jul 2026
Fi
No comment
6/10
Pleasant
13 Jul 2026
MARCELLA
Well positioned for accessing the coastal towns. Breakfast was disappointing. Room was OK. Overall a poor imitation of a Premier Inn.
Partner
6/10
Pleasant
13 Jul 2026
Tony
Room was very tired and In need of a refurb pub was very nice quite expensive though food was good. Nice shopping centre next door
Partner
10/10
Exceptional
08 Jul 2026
Navada
Clean, air conditioned room, friendly and helpful staff with a great restaurant and breakfast atmosphere. More than enough parking availability and a safe area. Lots of shops nearby.
Friends
8/10
Excellent
29 Jun 2026
Jessica
Clean airy room, they had plenty of towels and clean bedding. They had put the trundle bed out ready which I thought was nice. They had ample parking which was really useful.

The room had some aspects which felt a little cheap, the kettle wouldn’t shut properly, the sink wouldn’t unplug, which was annoying when brushing our teeth, and the curtains nearly fell from the wall when trying to close them.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Beatrice
Good
Breakfast
10/10
Exceptional
28 Jun 2026
Pamela
Good size and clean room. In fact we were welcomed by a freshly cleaned entry hall and outside areas. Plenty of spaces to park. We did not have breakfast but that also looked good and the bar area was also clean and well presented. The staff were good. Would stay again.
Partner
8/10
Excellent
23 Jun 2026
Ricky
Have stayed before and a nice hotel. Was very glad of the a/c on this occasion. Was World Cup on and asked to switch one of to to tonight’s game to no avail despite barley a sole in bar and no one watching either to. Was surprised not be advised I was being put in a disability room with chair rather than bath or standing shower
Partner
10/10
Exceptional
20 Jun 2026
Sandy
Nice hotel and great value food.
Business
10/10
Exceptional
20 Jun 2026
Richard
Great quality accommodation
Self
10/10
Exceptional
18 Jun 2026
Margaret
Staff were very friendly and polite.
The place was very clean and we enjoyed our stay.
Partner
10/10
Exceptional
15 Jun 2026
Lorraine
Quick and easy check in, helpful staff. Nice clean room. Bus stop 3 mins away so easy to go into Margate.
Partner
8/10
Excellent
15 Jun 2026
Emma
Easy to find and easy to get into Margate. Nice spacious room with a double bed and bathroom. The usual bits, kettle and coffee / tea making bits, tv, hairdryer, extra pillows. Really nice room. Key card entry to make it easy.
Overall a good stay. Will stay again and will recommend
Self
8/10
Excellent
12 Jun 2026
Matthew
Hotel was separate from the reception (that's in the bar area) get your key and cross the car park road , easy to swipe in main door and room door.
room was nice and tidy / clean but window wasn't fitting frame properly so wind and road noise could be heard very slightly.
Partner
8/10
Excellent
08 Jun 2026
Gary
Room clean but you need to ask for housekeeping if you’re there more than 1 night. Electronic door key took 3 taps to open every time. Breakfast is over the road in the pub, self serve for cereal, yogurt, tea, coffee but order cooked breakfast.
Partner
2/10
Poor
27 May 2026
Verified traveler
Avoid this hotel at all cost. Firstly the hotel reception is located in the main restaurant and the staff are too busy dealing with other customers so you will end up waiting with luggage in a restaurant trying to check in, staff are unhelpful and do not even greet you. The rooms are stuffy and uncomfortable. I stayed with my family and the bathroom is dirty and smelly. When i complained for a different room staff told me to check out and request refund because no other room can be given. The water pressure is very low and bath tubs are dirty . Alot of lime scale is visible on taps and the carpets seem very old, beds are ok but the bedding had yellow stains in the corner as housekeeping may have tried to hide from guests. I also noticed mice running around in the carpark that made my kids feel uneasy. Maybe because restaurant food waste was left at the back of the building.
Friends_and_family Family
10/10
Exceptional
25 May 2026
Nicole
Very friendly and helpful staff
Partner
4/10
Poor
24 May 2026
Helen
The location was good, right by shopping centre, with a regular bus that runs to both Margate and Ramsgate.

The room was quite basic, the beds were hard and lumpy with pillows as uncomfortable too. I barely slept the first night. There was also a lot of mould, especially in the bathroom, and basics like a hairdryer was missing, as was the information to call reception about the missing hairdryer. I ended up popping across the road to reception to ask for one, which did arrive about 30 minutes later.

I paid for the breakfast, and in hindsight would have left it and gone to one of the many places over the road. The avocado and poached egg on toast was quite disappointing with a cheap sliced bread with processed avocado. Purchasing ahead reduced the cost, I'd have been really disappointed if I'd paid full price. The second day I ordered the pancakes which were much better.

The staff were lovely though, and all very helpful. Can't fault the people who worked there.
Friends_and_family Friends
10/10
Exceptional
19 May 2026
Danielle
Super cheap and great stay for the price. Clean tidy and functional, and close to supermarket and restaurant right next door. Would recommend
Family_with_children
8/10
Excellent
18 May 2026
Chris
Stayed a couple of times, always find it to be a comfortable stay
Self
10/10
Exceptional
18 May 2026
aman
It was good experience overa
10/10
Exceptional
15 May 2026
Adrian
Great place to stay. Lovely warm clean comfortable rooms. Great friendly staff and lovely cooked breakfast.
Self
8/10
Excellent
12 May 2026
Guadalupe S
Nice place for a short stay!
Family_with_children
10/10
Exceptional
04 May 2026
Sandra
Fantastic place to eat s as nd stay!
Food excellent - friendly good staff.
Rooms comfortable, clean and tidy.gr great location too!
I would highly recommend the Canterbury Bell for hotel and restaurant!!
Family
8/10
Excellent
25 Apr 2026
Terence
Breakfast was very good as always,parking is first class,staff are polite and helpful,they always are,room was clean,although a wee bit tired but enjoyed our stay,and we often go back 3/4 times a year.
8/10
Excellent
24 Apr 2026
SHARON
Room was ready on arrival early afternoon. Staff at reaction check in which is inside the pub were polite and friendly. Explained everything regarding the parking and breakfast times etc. Room was clean and tidy. I had a room overlooking the carpark which I liked as I could see the car. Stayed as line female for a family funeral and I ate in the pub in the evening with other family members. Service in the pub was good they were friendly fussing over the dachshunds we had. Food was good albeit compared to where I live expensive but I guess that’s a regional thing. I used Meerkat discount which made it more reasonable. Would recommend and definitely stay again.
Self
10/10
Exceptional
23 Apr 2026
Danielle
Simple but effective, would return
8/10
Excellent
23 Apr 2026
Trevor
Would have liked 2nd chair in room
Friends_and_family Family
8/10
Excellent
21 Apr 2026
Urmla
The room was very nice and comfortable .
Difficulty with soap dispenser in room as unable to get soap out for washing so advisable to bring own handwashing items .
Staff very helpful .
Cooked breakfast poor
Self
8/10
Excellent
20 Apr 2026
Rebecca
Breakfast was excellent and worth paying for.
Large car park.
Clean room and staff provided more towels for us swiftly upon request.
Having the pub in the same location is handy for food and drinks, plus has a children’s play area. The location is excellent - shops and fast food restaurants on the doorstep, plus the bus station. We got the Thanet Loop bus easily to Margate whilst staying at the Canterbury Bell.
Provided soap, shower gel and toilet paper are basic and you so may wish to bring your own. Also, no toilet brush available in the room for info.
Friends_and_family Family
10/10
Exceptional
16 Apr 2026
Nicola
Great visit
8/10
Excellent
13 Apr 2026
peter
Pleasant stay
10/10
Exceptional
06 Apr 2026
Abdenour
Clean and spacious room, tea and coffee facilities included in the room, which was nice. More choice of tea would have been nice, for example a herbal tea option. Breakfast was great value for money, and the service was superb. The young lady was extremely pleasant and welcoming.
Partner
10/10
Exceptional
05 Apr 2026
Helen
Excellent room
Self
10/10
Exceptional
30 Mar 2026
Pauline
We enjoyed our stay the beds are comfy, rooms clean, staff were great, the area was great for our purpose and the food in the restaurant freshly cooked and extremely tasty. Plenty of parking available and the manager kept on top of everything. Well run establishment.

My only issue was that I had an accessible room and the window let traffic noise in which disturbed me at night and there is no shelf in the bathroom for toiletries etc
Partner
8/10
Excellent
25 Mar 2026
Paul
Good room, quite and good nights sleep. Select of food on offer
Self
8/10
Excellent
22 Mar 2026
Paul
2 nights but only one set of towels.
Didn't expect or require room cleaning but fresh towels?
plus coffee & tea in room not replenished.
Partner
10/10
Exceptional
15 Mar 2026
Terence
Internet fast,staff polite and helpful.
8/10
Excellent
09 Mar 2026
David
Clean room, helpful staff at the pub.
6/10
Pleasant
01 Mar 2026
Michael
I have stayed here many times. It has always offered good value, decent, no frills accommodation. However, this time, the room really wasn't acceptable. The bathroom basin was badly cracked and the bath plug had been replaced with one that was significantly smaller, meaning that I couldn't fill a bath, as the water ran out as fast as the tap was filling it. I had also asked for a quiet room and was assured that I was away from the road, but the traffic noise kept me awake until the early hours.
Self
6/10
Pleasant
17 Feb 2026
Steve
Stayed in the \"accessible\" room and it was not to a great standard.
It's a shame as it seemed it was the only room of this standard and if a complaint were to be made there will be no other options.
It has opened my eyes on what shoukd be addressed.
Partner
10/10
Exceptional
12 Feb 2026
Becky
Lovely hotel
Friends_and_family Family
10/10
Exceptional
12 Feb 2026
Becky
Lovely hotel great location and the pub opposite is gorgeous!! The food is so nice ended eating there everyday!
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
Craig
Clean room, friendly and helpful staff, very nice experience, very quiet considering the location, which is perfect for visiting Margate, Ramsgate and Broadstairs, and also a Ladies dream but a mans night mare as Primark just over the road.
Leisure Partner
10/10
Exceptional
05 Feb 2026
James
The room was great, spacious, clean and quiet.
The staff where especially good, friendly and welcoming. From the chap who checked us in to the waitress for our dinner, are all a credit to you.
Friends_and_family Family
8/10
Excellent
05 Feb 2026
Julia
Easy check in. Room comfy and clean. Little dated. Also ate at pub food very good
8/10
Excellent
31 Jan 2026
Richard
Great value for money and convenient location
Leisure
10/10
Exceptional
15 Jan 2026
Donna
Everthing was outstanding .. thank you 😊
Partner
6/10
Pleasant
07 Jan 2026
Jan
Room and bedding smelt heavily of cigarette smoke. Room quite basic. Staff at pub very pleasant and helpful,
Business Self
10/10
Exceptional
06 Jan 2026
Bruno
Great palce
8/10
Excellent
01 Jan 2026
Sarah
Room was ok.

Disappointed in the fact the restaurant was closing at 8pm...nothing was mentioned when we booked and we travelled 4 hours didnt eat as we thought we would eat in the restuarant. But all that was on offer on boxing day was a 3 course meal which consists of Christmas dinner

Luckily the Hooden Horse was open and it was very accomadating so we had food and drinks there.
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
Mike
A1 cleaners very helpful a1 staff in the pub cheers guys
Partner
10/10
Exceptional
29 Dec 2025
Richard
Clean room and good quality fittings. Dining and shopping facilities plentiful immediately outside.Excellent value. Would stay here again.
Partner
10/10
Exceptional
21 Dec 2025
Phulmaya
Beautiful location, clean room big enough and what you need more than a comfy bed when you are tired.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Salomo
Excellent
Leisure Family_with_children
10/10
Exceptional
07 Dec 2025
Terence
Accessable room was good,staff were polite and helpful 10/10,breakfast and evening meals were first class,free parking and retail park shopping centre close by,been to The Canterbury Bell many times.
8/10
Excellent
03 Dec 2025
Jeffrey
Was all good until 12.30 when a guest came back swearing and ranting for 1/2 an hour in an adjoining room.
Leisure Self
8/10
Excellent
25 Nov 2025
Roger
Clean and comfortable accommodation
Partner
10/10
Exceptional
23 Nov 2025
Arthur
Clean and tidy.
Business Friends
10/10
Exceptional
18 Nov 2025
karl
The room was great but the staff and food where excellent.
Partner
10/10
Exceptional
17 Nov 2025
Jason
Nice stay, friendly helpful staff, clean and good layout
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Alan
Convenient parking, well appointed room and welcoming staff
Self
4/10
Poor
02 Nov 2025
LINDA
The room is not designed for a wheelchair user.

The bathroom was not clean

The was a pungent smell in the room that kept you awake all night

Having a wet room is one thing, have a room for a wheelchair user is another

a) a plank of 4- 2 wood as a threshold is a wheel chair users nightmare

d) clothes rail that is to high for a person in a wheelchair to reach

c) a shower fixture to high to reach

One tea bag and one sachets of sugar, for two people on a two night stay is very poor.

No room service,

No draws to put clothes in

Last but not least, the traffic noise is constant all night as the room is very so close to the road.




Partner
8/10
Excellent
02 Nov 2025
Steven
Clean room but had a lingering damp smell. Kept the window open in an attempt to remove it.
Room needs better care. Some repairs have been done but paintwork not matched. Damp damage evident in bathroom nearest wall adjoining room. Lots of limescale marks on taps, toilet flush and kettle
Self
6/10
Pleasant
31 Oct 2025
Helena
Friendly staff.
Our room was disappointing due to the chronic noise from the ventilation going on and off every few seconds, which meant we had little sleep! The Canterbury Belle bar looked very bright and appealing, but the rooms are dark, with poor lighting. We won’t be returning!
Partner
8/10
Excellent
20 Oct 2025
Jacqueline
Very easy check in. Rooms were clean and tidy.
Leisure Partner
8/10
Excellent
19 Oct 2025
Julia
The room was clean but smelt very strongly of bleach that seemed to be covering a damp smell, otherwise the room was exactly what we needed. The parking was good, the surrounding shops are easily accessible. The real star of this stay was the attached pub, great service, food and reasonably priced.
Leisure Partner
6/10
Pleasant
13 Oct 2025
Paul
Staff very gloomy & breakfast poached eggs were solid. cuppacino was a cup of warm milk
10/10
Exceptional
08 Oct 2025
michael
All fine, thank you.
8/10
Excellent
06 Oct 2025
Darryl
Nice room, friendly staff, easy parking. My only grip is that when i booked this room weeks ago, it was listed on this site as breakfast included. I have just had breakfast, which was very nice but, it wasn't included. Bit pissed off. Other than that, all good.
6/10
Pleasant
30 Sep 2025
Ann
Extra chair needed in room. Shower curtain in adequate meaning floor got very wet.
10/10
Exceptional
29 Sep 2025
John
Perfect
Friends_and_family Family
8/10
Excellent
28 Sep 2025
Declan
Great location, great service very friendly staff, excellent shops just across the road.
Will definitely stay there again
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
Terence
Been to Canterbury Bell Hotel many times,staff polite & efficent,ate breakfast and evening meal on site food very good,free parking,room spaceous and clean !
Leisure Partner
8/10
Excellent
27 Sep 2025
Vining
The stay wasn’t bad apart from having one chair to sit on in the room
Friends_and_family Family
6/10
Pleasant
22 Sep 2025
Steve
The evening meal I had was very disappointing. I chose the chicken, ham and leek pie, I do t know how you can call it a chicken pie when there were only 2 pieces of chicken in it!
Self
6/10
Pleasant
22 Sep 2025
Alan
Property in retail area. Food good. Room was a disabled room and shower not to our liking no shelf to put wash /shaving items on. Bathroom was a wet room and floor was sticky.
Leisure Partner
10/10
Exceptional
13 Sep 2025
Fion
Short drive to Viking bay, room is spaces and have everything you need. Right on the pub with good food and service - shopping mall across the main road
Leisure Family
8/10
Excellent
07 Sep 2025
Verified traveler

Overall good experience

Nice rooms, convenient location. Appeared to be quite busy during breakfast and possibly staff appeared very busy as a result. I think the current cooked breakfast option is not ideal. It would be a lot better if those items were available as a part of the self serve buffet.
8/10
Excellent
07 Sep 2025
Kirsty
Really nice family room, curtains kept falling off wall when pulled clothes but staff fixed them when asked. No one in building ie porter had to go opposite to the pub for reception
Leisure Family
10/10
Exceptional
07 Sep 2025
Nikki

Lovely place

Clean room, ground floor we stayed on which was a big help to us, staff very friendly
Partner
8/10
Excellent
03 Sep 2025
Emma Natasha
Very clean and comfortable, close to huge shopping centre which could maybe be both a pro and a con but we made the most of it! Staff were kind and helpful and we had everything we needed. We wanted to be close to the beach in Broadstairs and the loop bus takes 40 minutes- wish I had researched this- it's a nice scenic route though and a much shorter journey to Margate, so we went and had dinner there one evening. It is also a shorter journey to Ramsgate and had we had more time we would have spent longer in all three places as they are all great. In a car it is a short journey from Broadstairs (8 minutes according to google maps) and the pub is in Broadstairs but also only a hundred yards or so from both Ramsgate and Margate, right on the border of the three. I'd recommend it.
10/10
Exceptional
24 Aug 2025
Judith
Comfortable bed. Quiet.
4/10
Poor
24 Aug 2025
Islam
Did not find any welcoming from the stuff in the bar. No even one smile !!!! Any inquiries answers was no no no. I think because we are not a English British people
8/10
Excellent
21 Aug 2025
darren
Had a fab stay clean room no noise will go back. 👌
8/10
Excellent
19 Aug 2025
Verified traveler

Mostly good, Free WiFi terrible.

Hotel, Room & breakfast all good. Good choice at breakfast. WiFi was terrible. Hard to connect and slow and internet access kept dropping.
Partner
10/10
Exceptional
17 Aug 2025
David
A1
8/10
Excellent
16 Aug 2025
Alan
Staff were very helpful and friendly, room was clean and pleasant, breakfast was very nice and good value
Leisure
4/10
Poor
14 Aug 2025
Janet
Only stayed 2 nights and never got the room cleaned
The lady outside the room said it only gets cleaned if you stay 3 days
No one stays there 3 days only if you’re on business
Not good
Friends_and_family Family
10/10
Exceptional
14 Aug 2025
Nerissa
The staffwas very nice
Í love my room very clean
Thank you all my
Leisure Partner
10/10
Exceptional
13 Aug 2025
Gen
Really good location to Margate and Ramsgate and Broadstairs 😊

Quiet clean room. Friendly staff.
Very good for value😊
Leisure Partner
8/10
Excellent
11 Aug 2025
Sam
Staff are very friendly and welcoming. Rooms were tidy and clean so faultless really. The only negative was there’s no lift for prams as I was staying on the 1st floor so was hard carrying up my baby to the room using stairs
Friends_and_family Family
10/10
Exceptional
09 Aug 2025
Nick
Staff fantastic team
10/10
Exceptional
07 Aug 2025
Susan
Typical pub food but tasty and nicely cooked.
Partner
6/10
Pleasant
05 Aug 2025
Rhys

Do not accept room 201 if you want to sleep

I have stayed here before and it was great. Unfortunately this time I had room 201 which must have been next to / above / below some sort of boiler or machine that vibrated and whirred all night long, constantly. Did not sleep at all. Otherwise it is a good hotel.
Business
10/10
Exceptional
03 Aug 2025
Maureen

Little Gem

Smooth and easy check in. The most comfortable beds. Clean room. Close to shopping centre and less than 10 minutes by car into Margate town.
Very enjoyable stay.
Partner
10/10
Exceptional
02 Aug 2025
Shah
John and his team run the place with grace and pride - really good location and everywhere locally is easy to get to, also it’s close to shops so can get things if needed for kids / family. Will consider staying there again for next trip to the locality.
Leisure Family_with_children

Location & surroundings

Canterbury Bell, Margate by Marston's Inns
481 Margate Road, Broadstairs, United Kingdom

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Canterbury Bell, Margate by Marston's Inns

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