Royal Albion

10/10

Exceptional

06 Mar 2026

Tessa

We stayed in a lovely room with a shared balcony and large windows with a sea view.

Partner

10/10

Exceptional

05 Mar 2026

Colin

Staff could not be more helpful and were always happy & willing to talk to guests. Food in restaurant was exactly what I have come to expect from Shepherd Neame Hotels and Pubs. I had room on 1st floor with access to roof terrace which had an excellent view of Viking Bay and the Sea. I found room very quiet at night with only the sound of the sea to be heard in the background.

Self

8/10

Excellent

03 Mar 2026

Michel

The view was great and the room was good but the slope of the floor meant that the bed wasn't level! There are no USB sockets for charging.

Had full English breakfast one day which was disappointing. Low quality bacon which was stone cold. Had something else the next day and it was lovely.

Partner

10/10

Exceptional

03 Mar 2026

Sarah

Lovely beach view, room was beautiful and breakfast was lovely! Would stay again.

6/10

Pleasant

27 Feb 2026

Richard

Access to my room was up 3 floors of narrow stairs. I was offered a room on a lower level prior to accepting the higher level option, so I guess its a bit 50/50 !

10/10

Exceptional

25 Feb 2026

David

Great room, helpful staff.

Self

10/10

Exceptional

18 Feb 2026

Tracy Jane

Room was lovely wonderfully clean and great facilities 👍 lovely staff what more could you want!

Partner

10/10

Exceptional

18 Feb 2026

Adriane

Amazing staff, location and breakfast.

Friends

8/10

Excellent

12 Feb 2026

David

Room was clean, staff friendly that side of things was all good. But room 14 was the smallest room we have ever stayed in it was a struggle to shower or use the loo. Does anyone in house try the facilities out. I am not a large person

10/10

Exceptional

07 Feb 2026

John

Room very clean and cosy overlooking sea front.Staff very friendly and helpful.
A slight drawback was a lack of a lift but staff offered to carry bags upstairs.

10/10

Exceptional

25 Jan 2026

Beth

Amazing room, sea view and breakfast!

8/10

Excellent

20 Jan 2026

Michele

On arrival met the head housekeeper I think she said her name is Lucy. She gave me such a lovely welcome and kindly helped me with my case. Staff were pleasant especially the man at breakfast but seemed a bit thin on the ground maybe the time of year. My room was beautiful with a little very balcony overlooking the sea. Such a nice location. Need to watch out for trip hazards when doing painting repairs around the hotel. A few times a lit of stuff left on the stairs by workman, accident waiting to happen.

Leisure Self

10/10

Exceptional

30 Nov 2025

Sarah

Lovely hotel! Really friendly staff, gorgeous views over Viking Bay, great food and genuinely dog friendly!

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Lindsay

Our room was beautiful, we had a balcony room which is immaculate. Good coffee, biscuits and nice bits in

10/10

Exceptional

11 Nov 2025

Alison

Clean comfortable room. Lovely breakfast. Friendly staff. Great location

Partner

10/10

Exceptional

06 Nov 2025

mirjeta

Great hotel in a very nice area
The room was clean spacious and with a very large bathroom
Clean towels and selection of toiletries
The breakfast had a choice of self serving and choice from a menu
Definitely worth booking ⭐️⭐️⭐️⭐️⭐️

Leisure Friends

10/10

Exceptional

02 Nov 2025

stephen

Lovely hotel in the perfect location for exploring Broadstairs. Bars and restaurants in easy walking distance

10/10

Exceptional

30 Oct 2025

Annie

lovely welcome, helped with bag, clean room and a lovely room overlooking the sea

Business Self

6/10

Pleasant

22 Oct 2025

Tracey

Happy Family!

Excellent breakfast menu, well staffed, shout out to the main man and the team. Good choices, nice area.

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Angelina

Every thing from checking in to checking out was excellent, the sea view room was superb, had a wonderful sleep and breakfast was amazing will definitely return
Wonderful

Partner

6/10

Pleasant

18 Oct 2025

Eliathamby

Yes, the breakfast was fresh and good service

Leisure Family

10/10

Exceptional

15 Oct 2025

Moira

Historic hotel with sea view. Our room was town facing. Nice and warm. Good WiFi. Comfortable bed. Inviting bath. Freeview TV. Pod coffee machine with lots of pods. Tea bags, coffee bags etc. Friendly atmosphere. As well as a good breakfast, we enjoyed a very good Sunday lunch at the hotel.

Partner

10/10

Exceptional

10 Oct 2025

Patricia

Lovely cosy room with calming colours great sea view and quiet . Generous supply of coffee pods assorted tea and shortbread included - a nice touch
Door was not sealed so drafty and light from hallway disturbed at night however overall a very comfortable room and friendly helpful staff with convenient location. Lots of nearby dining options.Definitely would recommend a return visit and stay here

Leisure Partner

10/10

Exceptional

07 Oct 2025

John

Fantastic location, very picturesque with lots of charm.
Parts of the old buildings are in need of repair.

4/10

Poor

06 Oct 2025

David R

the breakfast was great...but that is it. If you decide to stay at this hotel, never stay in one that is overlooking high street, it is very noisy, and the noise was right up until 2am!!, with no way of blocking out the noise.
The decor is very dated and tired, but the room was large.
Good choice of coffee in room, and water was supplied.

Partner

8/10

Excellent

02 Oct 2025

Peter

Great sea view room (#28) nice breakfast menu. Really enjoyed our stay

Friends_and_family Friends

10/10

Exceptional

26 Aug 2025

hannah

The best hotel, opposite the best beach!

We stayed for 2 nights in the triple room and had the best time. Firstly the location is FAB! You couldn't get any closer to the beach. The room was comfy with a great sized bathroom. Lovely tea/coffee facilities in the room. The hotel staff were so friendly and nothing was too much trouble. We were celebrating my mums birthday and they decorated the room with a banner and we had a drinks voucher for the bar which was a lovely touch. The breakfast each day was perfect. So much choice with cold and hot foot available. My son has a diary allergy and they were very clear with what he could/couldn't have. The only slight downside is that there is no parking included and that there is no lift to the top floor. But we knew these before booking so it wasn't an issue for us.

Friends_and_family Family

6/10

Pleasant

19 Aug 2025

peter

Room had nice view and was clean but very pricey. Rest of property is dated and needs some remodeling. Location is good. In the restaurant stay away from the rump steak. Tough like shoe leather.

Leisure Partner

10/10

Exceptional

14 Aug 2025

Leila

Newly refurbished room with new very comfortable beds plus hard and a soft pillow.
Only stayed one night so commenting on breakfast. It’s ground floor light airy space or sit outside. Choice of cereals, breads, pastries etc. plus great menu of cooked food. I wasn’t going to have anything hot but I was persuaded and it was made up of what I like and perfect.

Leisure Friends

10/10

Exceptional

01 Aug 2025

Laura

Amazing stay

Beautiful hotel, wonderful staff, great tea and coffee facilities, fantastic breakfast, great location. Wonderful for families.

Only issue was the lumpy pillows.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Yvonne

Lovely bedroom with sea view and balcony. Friendly staff. Enjoyed the views from the beer garden. The only downside was that there were no long life milk sachets in the bedroom, unlike any other hotel room we have ever stayed in! Had to keep going down to reception to get a flask of milk which then very quickly went off and had to be thrown away!

Leisure Partner

10/10

Exceptional

03 Jun 2025

Moira

Excellent seaside hotel

Very good stay at the Royal Albion. Very nice room recently redecorated. Good WiFi. Kettle and pod coffee machine. Lots of supplies for using these - coffee pods, tea bags and coffee bags. Very good bathroom with bath.
We had a view over the high street in Broadstairs.
Breakfast good - main hot dish and buffet dishes. We ate at the Royal Albion in the evening and had a very good meal.

Partner

8/10

Excellent

25 May 2025

Natasha

Lovely stay!

Lovely staff - perfect location and great breakfast

Partner

10/10

Exceptional

11 May 2025

Begona

The Royal Albion is a lovely hotel, offers a traditional atmosphere and stylish decor. Great location, overlooking Viking Bay with easy access to the beach and charming town. The sea-facing rooms offer stunning views across the bay.

The staff are very friendly, attentive, and helpful.

The breakfast is a highlight. It's delicious, best one I have had in an UK B&B, offering a variety of delicious options, including cooked-to-order choices, it goes well beyond the standard full English breakfast.

We thoroughly enjoyed our stay andwould love to go back.

8/10

Excellent

30 Apr 2025

bruce

Lovely hotel stay for a couple of nights. Right on seafront with lots of restaurants and pubs within very easy walking distance. Had a great cooked breakfast included as well.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Mark

Stay at the royal Albion Broadstairs

Lucy on housekeeping was exceptionally kind and helpful. Thank you very much.
Thank you also to the lady on reception today (30.05.25), as well.
They went over and above for us
many thanks
Judy and Mark

Partner

8/10

Excellent

11 Apr 2025

Gerard

Great location, v friendly staff and great food options. Lovely sea view from room. Breakfast was fantastic. Was surprised by the number of options and the omelette was one of the best I have ever eaten. Parked in train station which was only a short walk away and very reasonably priced. Will certainly be back.

Leisure Self

10/10

Exceptional

03 Apr 2025

ARTHUR

Abroad view of Broadstairs

We were upgraded to a sea view room with a balcony lovely, as was the staff and the food .It's well worth a visit to this lovely old hotel steeped in Dickensian history as is the town.

Partner

10/10

Exceptional

09 Mar 2025

Rachel

Beautiful characterful hotel, good food and friendly service

10/10

Exceptional

07 Mar 2025

Andrew

We had a wonderful stay. The room is beautiful with an amazing view and balcony, the location is incredible, but the best thing was the staff. From when we first arrived throughout the whole stay the staff were just amazing. What a team. Thank you.

8/10

Excellent

18 Feb 2025

Shay

Friendly staff, tired room

Good position on the sea front, with friendly and attentive staff, room was a bit tired in places and needs a refresh/refit

Partner

10/10

Exceptional

17 Feb 2025

Nick

The breakfast room was very cold! – but we enjoyed our stay.

Leisure

10/10

Exceptional

09 Feb 2025

Kevin

One Night Stay

I stayed one night and I have to say it gets top marks from me . Helpful polite staff , lovely food and comfy room

Partner

10/10

Exceptional

15 Jan 2025

Daniel

Right in the centre, next to eveything needed in a seaside town

Leisure Family_with_children

6/10

Pleasant

12 Jan 2025

Gail

The room was a bit tired with stains on the carpet and a temperamental flush on the toilet. However the breakfast was good

Partner

10/10

Exceptional

05 Jan 2025

Stephanie

Lovely hotel

Smartly run hotel with very good staff. Amazing value and delicious breakfast.
Restaurant food is good, but chips were cold.

Partner

10/10

Exceptional

05 Jan 2025

Steve

Excellent in every way.

Leisure Partner

10/10

Exceptional

23 Dec 2024

Ian

All good

Leisure

10/10

Exceptional

23 Dec 2024

Verified traveler

Royal Albion is always a nice hotel to come back to

10/10

Exceptional

22 Oct 2024

stephen

Great hotel lovely breakfast. Perfect location for enjoying the bars and restaurants broadstairs has to offer great location for exploring the Kent coast

Leisure Partner

6/10

Pleasant

28 Sep 2024

Simon

We asked for a room to be on the first floor as my wife is recovering from a knee replacement, so we was placed on the second floor. Took ages to get up and down the stairs.
Also requested a sea view and was given a town facing room.

Partner

8/10

Excellent

22 Sep 2024

Richard

Not quite as good as I hoped.

So-so welcome, was told to come to reception to replenish milk when necessary but found I didn’t have any in room. Headed for the bar, where I asked about the advertised limited edition XPA but the barman said “I haven’t got a clue, they just stick a card up without telling us.”
So, overall first impressions weren’t great.
Luckily for Sheps, the rest of the crew were very good during the evening and breakfast next day, indeed breakfast was very good and tasty compared to many other establishments.
Unfortunately the bed was not level due to a top-floor room having an uneven floor and I was having to slightly prop myself in bed to prevent roll-out to the edge. Shower was powerful but water up the top was only warm all through the stay, and although that suited me, it may not suit others.
I wasn’t asked on check-out if everything was ok with the room/our stay, so don’t feel awkward raising the issues here.

Partner

10/10

Exceptional

09 Sep 2024

Shane

I have stayed here a few times…the staff are always friendly…the rooms at the top of the house are up some steep steers and their is no lift…it’s not a problem but it’s good to be awate

Leisure Family_with_children

10/10

Exceptional

08 Sep 2024

Fabian

Amazing location and our room and view were beautiful. Loved our weekend stay here and would definitely go again when we're back in Broadstairs!

Leisure Pet

10/10

Exceptional

01 Sep 2024

Jonathan

Great Stay

Lovely room with a great sea-view. Bathroom was clean and well presented. Breakfast was great and with great taste and presentation.

Partner

8/10

Excellent

31 Aug 2024

Kathryn

The hotel is very well located for visiting Broadstairs - 10 mins walk from the train station and in the centre of things. The tables in the dining area were very sticky - felt like they needed a good soapy water wash rather than just spray and wipe. Plates etc all stuck to them! The room was spacious and it suited our needs.

Leisure Friends

10/10

Exceptional

25 Aug 2024

dominic

Great value for money.

10/10

Exceptional

11 Aug 2024

Robina

Love this location - return guest

Partner

10/10

Exceptional

06 Aug 2024

Martin and Karen

Lovely hotel, lovely people love the area what’s not to love.

10/10

Exceptional

19 Jul 2024

Yvonne

We loved the room overlooking the sea with a large terrace. All the staff were polite and efficient. The beer garden and the terrace outside the bar were great. Some of the carpet in the corridors outside the rooms and the exit to the terrace could have benefited from a hoover! The only downside to the room was that there was no milk provided to enjoy a cup of tea. When I asked about this I got a thermos flask of hot milk which obviously went off the next morning as there was no fridge. I think a fridge in the room would be a great asset.

Leisure Partner

8/10

Excellent

08 Jul 2024

shaun

Lovely hotel 6 minute stroll from the train station and with a wonderful closeness to the beach. A bit quirky as the room had a distinctive slant to the floor but added to the loveliness of the room.
Breakfast was sublime and very filling.
Overall a great stay.

Partner

2/10

Poor

03 Jul 2024

Kirby

Bed was awlful

Leisure Partner

10/10

Exceptional

25 Jun 2024

pauline

You know when you stay somewhere and everything is perfect even though I didn't have the sea view I had a street view fascinating. and my single bed was so comfortable I loved the room if you want the heat on it is there and the shower and the whole bathroom and bedroom.I loved it and the staff were so. helpful and full of local information and now to the food only one word perfect that's eating at the hotel or out and the prices are workable and the beaches are so clean would go back tomorrow

Leisure Self

2/10

Poor

22 Jun 2024

Ms Suzanne

The breakfast and the happy water who looked like Alan Carr

Leisure Partner

10/10

Exceptional

22 Jun 2024

Steve

Good hotel well located right on the seafront, all the staff were lovely and nothing was too much trouble

Leisure Partner

8/10

Excellent

19 Jun 2024

Paul

Nice place.

Nice friendly welcome. Room a little dated but was still nice. Dinner was great, service great. Only real down side was no car park.

Business

8/10

Excellent

18 Jun 2024

Heidi

Excellent location with sea views. Breakfast was great and staff were all very friendly. The rooms and hallways could do with a bit of maintenance / touching up.

Leisure Self

10/10

Exceptional

12 Jun 2024

Kay

.

Leisure Partner

8/10

Excellent

11 Jun 2024

Janice

A lovey hotel to relax for a few days after having good news about an illness.

Leisure Family

10/10

Exceptional

08 Jun 2024

Gareth

Wonderful room view and stay

Partner

10/10

Exceptional

07 Jun 2024

Judith

By the sea.

Leisure

10/10

Exceptional

06 Jun 2024

Robert

Historical building located on the promenade by the seafront.
Room comfortable and well appointed.

Leisure Self

10/10

Exceptional

04 Jun 2024

Natasha

Love this place

Amazing, the team are so helpful, friendly and accommodating. They are a credit to the hotel! The hotel itself is in a prime location with stunning views of the bay. Can’t recommend enough

Friends_and_family Family

10/10

Exceptional

02 Jun 2024

Teresa

Great new refurbished room , lovely view and balcony . Delicious breakfast thanks.

Partner

8/10

Excellent

01 Jun 2024

Elisa

The room was nice and cosy even if there were few details that could have been looked after. It was just a bit cold due to the old windows but we closed the blinds and it was ok. Breakfast was good. The staff was very kind and helpful.

Leisure Family

8/10

Excellent

30 May 2024

Paul

Our view over the sea and quiet hotel room was lovely, will definitely be revisiting 😁👍

Leisure Partner

10/10

Exceptional

30 May 2024

Paul

Really nice hotel in a lovely seaside town

Leisure Partner

8/10

Excellent

25 May 2024

Verified traveler

Great location and atmosphere

Lovely welcome from Ella on arrival. We have a standard double room which was perfectly adequate for our stay. Very clean, quality bed linen/towels. Mattress firm but to our liking but firm pillows not my preference but slept fine. Room facing road so light sleeper might find it a bit noisy but did not bother us. Facilities great, lovely bar/restaurant on sea front, great views and great outdoor seating area. Had a lovely dinner and Jack was our lovely waiter. Breakfast was a good selection and staff cheerful and welcoming. We will definitely stay again when we visit broadstairs. Great location for exploring and a car park about 5 minutes walk, 24 hrs parking £15.

Partner

10/10

Exceptional

12 May 2024

Suzanne

Very enjoyable everyone very attentive nice clean room bed very comfortable

Partner

10/10

Exceptional

01 May 2024

Seymore

We celebrated our 42nd Anniversary with an amazing seaview room with a balcony and complementary drinks. The view was fantastic.The Haddock and Chips and Taglioni Pasta at the restaurant were delicious and the chef was able to accommodate our unspicy chicken wings which was perfect!

Kudos to the staff and management for the care and making our stay so memorable. We would come back.

Leisure

10/10

Exceptional

09 Apr 2024

Verified traveler

Great dog friendly stay!

Partner

8/10

Excellent

07 Apr 2024

Kelly

Friendly staff

8/10

Excellent

05 Apr 2024

Susan

The location was very good. Food choices were very good. A lot of stairs and no lift. The council car park was expensive, but were advised to get a 24 hour ticket, which was cheaper than the hourly rate.

Leisure Family

10/10

Exceptional

25 Mar 2024

Pat

Good location, nice views of sea and beach. Attentive and efficient staff. Comfortable beds. Good food but slightly limited menu.

Leisure Friends

8/10

Excellent

20 Mar 2024

June

Our room was extremely hot , we spoke to reception and they promptly charged our room.
Breakfast was excellent all good quality ingredients staff were very good and helpful

Partner

8/10

Excellent

18 Mar 2024

Francoise

Hotel should be renovated

Leisure Family

8/10

Excellent

10 Mar 2024

Irene

Weekend break by the sea.

Overall enjoyable place to spend a weekend & convenient for the beach. Very dog friendly & really helpful staff.
Food & food service OK, but a bit hit & miss. No parking, so reliant on street or public car park. Accessibility an issue, as no lift & all rooms up flights of stairs. Some walk-in showers in most expensive rooms, but not accessible.
We did have a lovely couple of days here, but a few things would make it better.

Partner

10/10

Exceptional

18 Feb 2024

Anna

Royal Albion stay

Amazing stay as always and lovey breakfast

Friends_and_family Family

6/10

Pleasant

15 Feb 2024

Malcolm

Welcome to Fawlty Towers

Parking 200 yards away from hotel.
Stairway carpet old and dirty.
Receptionist was slow.
Tables and work surfaces in bar sticky
Staff very pleasant but inexperienced.
Valentine's night meal was a disaster.
Valentines menu taken off the tables.
The usual menu was offered.
Both steak choices taken off.
Lemon sole taken off
Meatballs taken off
Crab and prawn linguine taken off.
Hummous and scallops ( starters) off
Green beans off.
Ran out of wine we were drinking.
Hake was half cooked
Potato was burnt
Mussels were gritty and sandy and not eatable.
Breaded prawns were cold and tasteless.
I asked for coffee and brandy and the brandy had ice in it.
Our room no 12 was fine nice sea views clean and tidy.
Breakfast wasnt great. My 2 poached eggs on muffins were hard boiled. 😫
We refused to pay for our food in the evening as it was terrible. We paid for all drinks.

Partner

10/10

Exceptional

23 Jan 2024

Clifford

Cliffs review

All good

Business

10/10

Exceptional

14 Dec 2023

Susan

Luxury room

A beautiful refurbished room with a balcony and sea view. The bathroom was beautiful, provided toiletries and was incredibly clean and warm as was the bedroom. Coffee machine, water, clock radio, television and more. Unfortunately, I was only staying for 1 night.

Self

10/10

Exceptional

14 Dec 2023

Jackie

Very impressed

Very impressed with our stay, the room well appointed and clean. Very comfy bed. But the biggest plus for us were the staff. They all went out of their way to be welcoming and helpful. They made us feel like our stay really mattered to them. Thank you to all the staff at the Albion Hotel. We will definitely be booking with you again

Partner

10/10

Exceptional

10 Dec 2023

Yvonne

Perfect situation. Staff very helpful, and accommodating for the more elderly visitors.

Leisure Partner

10/10

Exceptional

03 Nov 2023

Felicity

We had the most beautiful sea view from our lovely superior twin bedded room. Staff all very helpful. Breakfast delicious…lots of choice. Eating locally Grt too.

Leisure Family

8/10

Excellent

14 Oct 2023

Robert

The hotel is old but continues to maintain its charm. The rooms are spacious, some with spectacular sea views . Sadly there was a mix up with our booking and we didn’t get the superior room we’d asked for, hugely disappointing. We were reimbursed as we ended up in a standard room, thankfully this was still quite good. This is my third stay, rooms are clean, well equipped and staff always helpful and friendly. Breakfast choices are excellent too.

Partner

10/10

Exceptional

07 Oct 2023

stephen

Perfect location great staff

Leisure Partner

8/10

Excellent

02 Oct 2023

Dawn

Breakfast took a long time to come, also tasted of vinger

Pillows really hard and lumpy
Bathroom needed tlc

6/10

Pleasant

01 Oct 2023

nigel

A grand hotel that has seen better days

The hotel is very much in need of refurbishment. The carpet in our room was worn and stained, the bath was coming away from the wall. It is to put it simply very tired! Having said that the staff were very apologetic for the fact that there was scaffolding against our window and gave its a discount. The breakfast is excellent

Partner

8/10

Excellent

19 Sep 2023

RJ

Location service and food very good - internal areas a bit jaded but all good

Leisure Pet

10/10

Exceptional

17 Sep 2023

Ian

We had a fantastic stay. Really lovely hotel with breakfast included in our stay. Lovely location.