Name: Keio Prelia Hotel Sapporo
Address: 4 Chyome 11 1 Kita 8 Jonishi, Sapporo, 060-0808, JP

10/10

Exceptional

22 Jul 2026

seungye

Good

Family

10/10

Exceptional

19 Jul 2026

Guy

Great service from the staff. Facilities are very well maintained and immaculate. Location is close to Sapporo station, shopping, and a convenience store across the street.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Tak Yuk

The hotel is conveniently located near Sapporo Station, making it an ideal base for our day tours and train rides to nearby sightseeing spots. The breakfast is a true highlight, offering a wide variety of fresh and delicious options. I will highly recommend this hotel to everyone..

Family

8/10

Excellent

16 Jul 2026

Mike

Everything was fine until the washer/dryer didn’t dry. I went back to put in coins 7 times. My clothes are still wet.

Other than that, the location and unit was good. The staff was very friendly. I would stay again.

Family_with_children

8/10

Excellent

25 Jun 2026

Zhiqiang

I liked the toothbrush. It was cool. I didn't like that I didn't get a free Tesla.

Family_with_children

10/10

Exceptional

23 Jun 2026

Nan

Clean room, friendly staff and good location. The breakfast Buffet has a lot of choices. The food is great.

Self

10/10

Exceptional

22 Jun 2026

Chong Cheng

Room is clean and air conditioning is good

Family_with_children

10/10

Exceptional

18 Jun 2026

Kader Farah Rismawati

Highly recommended!

Family_with_children

10/10

Exceptional

09 Jun 2026

Jay

It was perfect for a solo traveler. Convenient location, nice amenities, very clean and quiet. The breakfast buffet was also very good.

Self

8/10

Excellent

26 May 2026

Craig

We’re returning guests and was quite dissatisfied when two times needed information from front desk and no one could speak English. They tried their best to accommodate with talking into their tablet for translation, but not the same as speaking to a person directly.
Also noticed since our last stay, the room seemed smaller because of the furo type bath area. It’s a novelty but I personally prefer a larger living room area. Just my opinion, would have been rated all excellent. We enjoyed our stay overall.

Family

10/10

Exceptional

22 May 2026

Marie-Hélène

Very nice modern hotel, well situated. Coin laundry available and easy to use.

Partner

10/10

Exceptional

15 May 2026

Peter

Staff members were very professional, wonderful and very helpful with questions of property privileges and amenities. On site rental car service (Toyota Rent A Car) and parking made it convenient to drive in and out of the city. Rooms were well maintained and has one of the lowest ac settings for those hot summer days. Conveniently located just a block away from Sapporo Station. This hotel has become a favorite for me to always return to in the future!

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

Guang Rong Colin

Good location. 5 mins to sapporo station and daimaru mall. My room was quiet, clean and there was daily housekeeping.

Self

10/10

Exceptional

02 Apr 2026

Ching Chok

Located in a very convenient location close to the JR station. This is our third time booking this hotel in Sapporo since Oct. 2024.

Family

10/10

Exceptional

02 Apr 2026

Ching Chok

Everything was great except the bath tub is quite slippery.

Family

10/10

Exceptional

29 Mar 2026

Kevin

Breakfast not available due to renovation

10/10

Exceptional

16 Mar 2026

Ignacio

Staff was very friendly

Friends

10/10

Exceptional

11 Mar 2026

Wai Khuen

Conveniently located 5 minutes walk away from Sapporo Station North Entrance. Excellent service from front desk staff, easy check in/out process Generous room size with a king bed, spacious enough for two large luggages. Room amenities include coffee maker and phone charger. The hotel features a guest lounge serving drinks from 3 to 10pm everyday, public bath and self-service laundromat with five machines.

Family

8/10

Excellent

10 Mar 2026

Qiuming

Room is clean, good location. Breakfast buffet doesn’t have many varieties, but good enough

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

A

A beautiful hotel

Partner

10/10

Exceptional

12 Feb 2026

Christie

Location is great and parking is accessible.

6/10

Pleasant

11 Feb 2026

peter

Staff were extremely helpful and friendly. However a number of things about the hotel itself leave room for improvement. Bathrooms leave a lot to be desired. Very small, tired (no walk in shower), cheaply constructed, too little room for storing toiletries etc, not well cleaned etc.
Room has virtually no storage/hanging space.
Gym is a joke. Not worth the space it takes up. No weights, no resistance equipment etc. Onsen lacks towels (need to bring own from room), no sauna, no cold plunge. No way this deserves to be rated as a 4 star hotel

10/10

Exceptional

07 Feb 2026

Fei Chin

The location of the hotel is good as it’s only like a 5 minutes walk from the station, the room is clean and although a little small, quite comfortable. The hotel also has an onsen for guests. Breakfast buffet is decent and staff service is good.

10/10

Exceptional

30 Jan 2026

Hiroyuki

The room is a bit smaller side but good value with a big hot public bath overall.

10/10

Exceptional

25 Jan 2026

Jonathan

Clean room, nice water

Self

10/10

Exceptional

31 Dec 2025

Tracy

Great location- one block from Sapporo Station and the underground mall/walkway. Staff were very friendly, corner rooms were very new and exceptionally clean, \"twin\" beds were full size, convenient lounge with coffee/tea, easy check in and out process. Would definitely recommend and stay again!

Leisure Family

10/10

Exceptional

25 Dec 2025

Geok peng

Short walking distance from Sapporo station. Staffs are all friendly and helpful .

Leisure Family

10/10

Exceptional

22 Dec 2025

Siew Leng

Had a pleasant stay at this hotel. The room was clean and comfortable, and the location was convenient with easy access to nearby amenities. Staff were friendly and helpful throughout the stay, making check-in and check-out smooth. Overall, a comfortable and hassle-free experience.

10/10

Exceptional

09 Dec 2025

YUEN TING

Great service

8/10

Excellent

17 Nov 2025

yuko

Ok

Self

10/10

Exceptional

14 Nov 2025

Tammy

We love the AC system, so far this is the best hotel has good AC system. The bathroom is large and nice size for two guests. The beds are comfy, the cleaner teams are excellent. Everyday we left and came back to the room was always having receptionist greeting us. Also the location is close to Sapporo station, 6 mns walk very convenient, Lawson and McDonald along the walkway to the station. We are highly recommended.

Leisure Family

8/10

Excellent

11 Nov 2025

Siu Hung

Limited couce

10/10

Exceptional

09 Nov 2025

Charlene

My first time visiting Sapporo and I wanted a hotel that had an Onsen.
Everything was over the top! Would come back here in the future!!

Self

10/10

Exceptional

27 Oct 2025

Shane

Room was great, amazing city view, very clean and modern, with TV and fridge with complimentary coffee.

Reception very modern, and staff very welcoming with good English once I had exhausted my limited Japanese skills.

Very nice public bath to relax in before bed and also good to have the guest lounge in the evening to enjoy a drink / eat snacks from the nearby convenience store.

Great location, 2mins and tour in the underground walkways if it’s raining/cold or 5min overground walk to the station.

Self

10/10

Exceptional

25 Oct 2025

laura

It was a well appointed hotel w very nice front desk staff. Breakfast could be better but all the other amenities were terrific.

Business_and_leisure

10/10

Exceptional

24 Oct 2025

Thomas

This was absolutely one of the best stays I’ve been at. The staff was extremely helpful and attentive. The breakfast was amazing and I kept telling my partner that if they started serving dinners and charging for them, I would gladly pay per meal. The breakfast had Japanese and western style options and was a buffet. The quality of the options were amazing and reflected local Hokkaido ingredients. Parking was easy and if you told staff when you needed the vehicle in advance, they would pull it and queue it for you. Overall, a 10/10 experience and we will be back.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Frances

The hotel is pretty new. Room is of good size. They offer free cold and hot drinks after 3pm in the area where they serve breakfast. I enjoyed the latte coffee. The public bath was very basic but helped me to relax after all. I will definitely come back.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Shuji

Good location near Yodobashi camera, convenience stores, and a 5 min walk to north exit of Sapporo Station. Updated, clean rooms with more room than most.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Shirley

Great location. 5 minute walk from the north exit of Sapporo Station. Clean, comfortable, and roomy. Friendly service.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Catherine

Room was very clean.
Very friendly and helpful staff

Partner

8/10

Excellent

12 Sep 2025

Vonda

The room is spacious, clean, tidy and modern. I especially like the toilet, the bath and the basin being in separate areas. The design of the room was so nice. I did not particularly enjoy the public bath though, but this is simply and personal view.

Leisure Self

10/10

Exceptional

03 Sep 2025

Michael

Public bath, big bed, water dispenser were all great.

Leisure Self

10/10

Exceptional

29 Jul 2025

Takashi

Highly recommend!

We booked two rooms for a week in July and staying at the Keio Prelia made our visit to Hokkaido all the more special. All of the staff were welcoming and helpful and our views were amazing. The rooms were clean and stylish, as was the rest of the hotel. We especially enjoyed an afternoon tea in the lobby. We would be very excited about staying here again.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Bruce

Facilities were very comfortable and economical. The in hotel breakfast restaurant was very good and worth the surcharge to the room rate. We would go there again if we found ourselves going to Sapporo in the future.

Leisure Partner

10/10

Exceptional

16 Jul 2025

Verified traveler

Second stay at Keio. Cancelled a different booking to rebook Keio. Staff were super friendly and helpful. The room, hotel and amenities were so relaxing and comfortable. The staff went above and beyond to help me find a missing item I had left in a different room several days before. The only thing I would suggest is that Keio consider providing tattoo cover stickers to enable use of the public bath since there is a no tattoo policy.

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Lianne

We would stay here again!

Hotel is in a great location with many great places to shop and eat. Close to the train station too. Clean hotel! Room size is perfect! Breakfast was delicious. We’d definitely stay here again. Only drawback is that the onsen was usually crowded and a little small. And no skincare amenities provided. Other than that, it was wonderful!

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Sook Ooi

Great location, guest lounge and public bath facilities were great as well.

Leisure Family

10/10

Exceptional

27 Jun 2025

Darren

A new and clean hotel close to the Sapporo Train Station. I especially like how they are environmentally conscious. You can choose from cleaning your room, not cleaning your room but change the towels, and not to do anything at all. Instead of giving each room bottled waters like other hotels, you go get your own filtered water from the pantry on each floor. I appreciate the effort in reducing waste!

10/10

Exceptional

23 Jun 2025

maya

I had lost my cell phone at the hotel. Ms Honma at the front desk went above and beyond to help me relocate it. Thank you so much.

8/10

Excellent

17 May 2025

Verified traveler

Keio Prelia

The room is bigger than expected. Close to JR Sapporo Station.

Friends_and_family Family

10/10

Exceptional

11 May 2025

Annie

New, clean, well equipped property at a convenient location. Love the free hot drinks offered at the lounge especially during the exceptionally chilling days in late April.
But it’s a bit weird to find the “progress” of the cleansing work of the whole floor displayed on the TV when we were back to our room. I had concern on the privacy and security as the occupancy of different rooms were clearly stated. Pls consider to show only the status of the room concerned. Anyway, we enjoyed our 5-night stay.

Leisure Friends

10/10

Exceptional

06 May 2025

jacquelyn

The hotel was very nice and located in a very convenient spot.

Leisure Family

10/10

Exceptional

04 May 2025

Mun Kwong

Convenient location

8/10

Excellent

29 Apr 2025

Choy

It's a really great place. I won't mind staying here again when I visit Sapporo again.

Leisure Family

10/10

Exceptional

29 Apr 2025

Choy

The property and rooms are new. All the staff were polite and helpful. It is within walking distance from the train station and a Seicomart sits just right across the main entrance of the hotel..will choose to stay again.

Leisure Family

6/10

Pleasant

28 Apr 2025

Deanna

It was meh. The “spa” was a chlorinated pool.

Leisure Family

10/10

Exceptional

30 Mar 2025

Chaojie

Great experience

Leisure Family_with_children

10/10

Exceptional

22 Feb 2025

Ao

Great experience staying here. The beds are comfortable, and the complimentary drinks after 3 pm is a comfort to travelers. It's closed to Hokkaido University, which is pretty.

Leisure Family_with_children

8/10

Excellent

22 Feb 2025

Theresa

The hotel rooms were wonderful with a beautiful view of the mountains. The staff were excellent. The location was great. The free tea and coffee was nice. We did not use the spa but it looked great.

The only downside of this property is the laundry machines appear to be malfunctioning. We washed a load on the two-hours setting, and our clothes came out smelling like no soap was used. To be literal, our undergarments still smelled of urine….

Besides that, the gym is lacking weights/dumbells - there are just cardio machines. But the cardio machines were new.

We would certainly stay here again! But we will wash our clothes in the sink next time.

8/10

Excellent

09 Feb 2025

Martin

Excellent hotel

Very comfortable new smaller hotel. Convenient location near Sapporo JR Station and shops. Very nice rooms. Only drawback was the breakfast room. Narrow and crowded. Limited offering to western breakfast taste. Otherwise excellent experience.

Self

8/10

Excellent

09 Feb 2025

Mishay

This hotel is in great location to sapporo station. We were really close to the underground shops. It was about a 10 to 15 minute walk to odori park where all the snow sculptures were. I would definitely dtay again.

8/10

Excellent

09 Jan 2025

Verified traveler

Sapporo comfy 3 nights stay

Great stay, a bit of walk to Sapporo station but great food around the hotel area. Hotel staffs are friendly and helpful. Room size is decent and they have baby cot upon request. You can monitor the laundry machine status from TV in your room. I can say laundry room is the hottest potato for this hotel. Public bath is another popular spot in the hotel.

Breakfast might need to queue if you come down during busy hour, around 8-9 am. Food is great and baby friendly. I can see many babies and kids during breakfast hour.

Friends_and_family Family

10/10

Exceptional

30 Dec 2024

Kok Chye

Hotel near to Sapporo Station

Hotel is just few mins walk to Sapporo station but a little far (~20mins walk) to the shopping belt.
WiFi is extremely fast…(photos are sent out thru WhatsApp in seconds)…
There is a lounge on the ground floor available from 3pm~11pm with all types of coffee, cold ice water & cold barley tea.
There is a small basic Gym & a lot of Free locker (on the 2nd floor).
Onsen is big & deep (up to chest level when u sit inside the pool). Water is hot.
Every floor has a purified water dispenser machine, ice dispenser, iron/board.
There are 6 coin-operated washing machines.
Breakfast considered above average. 80% of the things are the same except a couple of different daily special.

Friends_and_family Family

10/10

Exceptional

27 Dec 2024

Kuo Liang

I recently stayed at Keio Prelia Hotel Sapporo for 7 nights and had a fantastic experience. The hotel's location is truly excellent—it's conveniently situated near Sapporo Station, making it easy to explore the area while still enjoying a peaceful retreat.

One of the highlights of my stay was the quiet and serene environment. Despite its central location, the hotel provides a calm atmosphere that made it perfect for unwinding after a busy day.

The cleanliness of the property also stood out. From the spotless lobby to the impeccably maintained rooms, everything was well cared for, reflecting the staff's dedication to maintaining high standards.

Overall, Keio Prelia Hotel Sapporo is a great choice for anyone seeking a comfortable, well-located, and clean place to stay. I would highly recommend it and would love to return in the future.

Leisure Family

10/10

Exceptional

19 Dec 2024

Yin Lieng Theresa

Arrived on heavy snow, and the moment we stepped into the hotel, staff handed towels for us to dry. Room is decent size. Walking distance to Sapporo Station, 5 min walk or less and lots of food choices around. Hotel has an onsen, so added bonus. Good location and good hotel. Everything you need is provided for.

Leisure Family

10/10

Exceptional

15 Dec 2024

Yin Shi

Hotel lobby was warm and inviting during the cold winter.. the sidewalk of the hotel was also brightly lit with pretty lights on the trees. It was also very considerate of the hotel to have water and ice dispensers on all floors. Apart from the mechanical parking situation that is slightly inconvenient to drivers, the property delivered the most important criteria of a comfortable stay by having a very clean room and public areas.

Leisure Family

10/10

Exceptional

12 Dec 2024

LEIYAN

喜欢这家酒店的房间设计，厕所冲凉和洗漱区都分开，装修也很新，位置也很方便，可步行可搭车，高推荐

Leisure Partner

10/10

Exceptional

09 Dec 2024

Danny

Staff were excellent

10/10

Exceptional

05 Dec 2024

Danny

Excellent service from staff

10/10

Exceptional

03 Dec 2024

Kathy

Great hotel in a very convenient location. Short walk to Sapporo Station. Nice onsen and tiny gym, good breakfast buffet.

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

David

Clean, affordable and outstanding service. Highly recommend.

Leisure Partner

8/10

Excellent

23 Nov 2024

Sarah

Great location near Sapporo Station with all nonsmoking rooms. The hotel was clean and quiet. The staff were very welcoming. The room was a good size with a small chair and enough space to keep my suitcase open. The breakfast room is pretty small and there was a long line at around 7am so I had to skip it. There is a smoking room in the hotel, which, unfortunately, is in the main hall across from the breakfast room and the smell was pretty terrible outside the room. Overall, I would recommend this hotel.

Business Self

10/10

Exceptional

21 Nov 2024

Frank

After hours coffee and tea

Leisure Partner

10/10

Exceptional

21 Nov 2024

Frank

I had a nice view of the city.

Leisure Partner

10/10

Exceptional

05 Nov 2024

Yuen Leung

About 10 minutes walk from Sapporo Station. The location was excellent. Hokkaido University Nearby. Staff are friendly and can speak English. Good public bath for relaxing.

Re-checkin after few days, the room size quite smaller than before.

Leisure Partner

10/10

Exceptional

28 Oct 2024

Ellser

3 nights stay in Sapporo (Autumn)

The hotel is near the Sapporo station. If you have large suitcases, it would be a challenge rolling them on the pavement. You should not miss the wonderful breakfast. It is a good Japanese spread and uses local produce. We spent 3 nights here as an introduction to Sapporo. The double bed was placed against a wall so one of us getting in/out is rather inconvenient. We enjoyed our stay here.

Partner

10/10

Exceptional

21 Oct 2024

Leanne

Very good and clean

10/10

Exceptional

20 Oct 2024

Miyuki

Everything is so clean, and people are working so hard. All of them are kind and sweet.

Leisure Family

10/10

Exceptional

20 Oct 2024

Verified traveler

Nice Hotel and Will Use it Again

My son and I visited Sapporo for the first time. We didn't know where everything was located but the Keio Plaza Hotel as located in a nice, clean street near the Hokkaido University campus and also a walking distance from Sapporo trains station. The hotel was clean, served was very good, and we very much enjoyed staying there.

Friends_and_family Family

8/10

Excellent

20 Oct 2024

Ying Cong

Convenient location, 5 minutes walk from Sapporo JR and subway station. Clean room and friendly staff.

Leisure Friends

10/10

Exceptional

17 Oct 2024

Chiaki

Excellent stay with great amenities. Would highly recommend

Leisure Family

8/10

Excellent

17 Oct 2024

Jonathan

Simple hotel. Clean room. Great breakfast. Simple laundry and even simpler gym. Nice staff and easy access to the Natural History Museum, the TV Tower and the Sapporo Clock. Wireless ear pods disappeared. Guessing gremlins or maybe now under the bed. Regardless a good place to rest for a few days.

Leisure Partner

10/10

Exceptional

11 Oct 2024

bill

Great location, convenient from Sapporo station staff was friendly and helpful
Definitely recommended to anyone traveling to Sapporo

Leisure Family

10/10

Exceptional

07 Oct 2024

Eun Yong

Great locatoon

Leisure Family

10/10

Exceptional

06 Oct 2024

Wayne

.

Leisure Partner

10/10

Exceptional

02 Oct 2024

Hoi Ka Joanna

It's on the less busy side of the Sapporo Station. Also an excellent spot if you enjoy a stroll on the Hokkaido University campus in the morning.

Leisure Family

6/10

Pleasant

27 Sep 2024

Miyako

Decent

10/10

Exceptional

19 Sep 2024

Craig

It was clean, and close to the train station. And lots of dining options all around

Leisure Partner

10/10

Exceptional

05 Sep 2024

Seira

It's a clean and nice hotel.

Leisure Family

10/10

Exceptional

22 Aug 2024

MINGXIANG

Good for staying and safe

Leisure Family

10/10

Exceptional

08 Aug 2024

JahYu

Everything was great! Staff and service were excellent. Breakfast buffet had many options and local ingredients. The rooms are a bit on the small side but otherwise we had a great stay and experience.

Leisure Family

8/10

Excellent

02 Aug 2024

LILIA

...

8/10

Excellent

31 Jul 2024

Michelle

The hotel is steps away from the JR Sapporo Ekimae West exit. Very convenient. There are restaurants within steps from the hotel. Staff are very attentive and nice. The guest lounge provides free beverages to guests during the afternoon/ evening hours. However, the triple room is quite small in size compare to the other hotels in the area. Given the price, I was expecting more or a slightly bigger room. It's impossible to keep 3 standard suitcases in the room let alone try opening 2 of them at the same time, so that's something you should be aware of. Basically everything is cramped and it's not easy to move around. There is cleaning service provided on a daily basis. However, after the 3rd night, there is some strange scenes coming from the bathroom - not sure if it's the cleaning products they use or whatever reason behind it.. the experience did put us off a little. Another comment I would make rather than providing individual/ one-time use shampoo/conditioner/ body wash bottles, it perhaps is more environmental friendly to provide guests with the family size bottles. The overall stay was pleasant, but for the same price, I would consider other hotels in the area next time when I visit when we look for a triple room.

Leisure Family

8/10

Excellent

28 Jul 2024

CHU LEUNG

A good accommodation near the Sapporo Station.

Leisure Friends

10/10

Exceptional

22 Jun 2024

Laura

Nice rooms that were modern. Staff was also quite good - English may not be the best but you can use google translate if need be

10/10

Exceptional

01 Jun 2024

Junko

Highly recommended

Leisure Family

6/10

Pleasant

30 May 2024

Yuen Man

You can smell from seawage!

Leisure Partner

10/10

Exceptional

26 May 2024

SZE WING

Excellant

Leisure Family

2/10

Poor

05 May 2024

Gregory

I will NEVER again stay at a Keio Hotel property after my experience 1 hour ago when I came back to the room to check out and one of the front desk staff was in our room? Even though the Do Not Disturb sign was on the door. Completely unacceptable! In a country where respect is everything I felt totally violated and disrespected. Never again will I stay in a KEIO property.
This was my 3rd visit to this same hotel this year alone.

8/10

Excellent

21 Apr 2024

Ajith

Nice basic hotel

Leisure