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JR-EAST HOTEL METS SAPPORO

Hokkaido · Japan

2-5-3 Kita7jo nishi Kita-kuView location

9.4/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About JR-EAST HOTEL METS SAPPORO

Enjoy complimentary Wi-Fi and a vending machine at the JR East Hotel Mets Premier Sapporo, located in Sapporo's City Centre. A buffet breakfast is available daily (fee applies). The hotel offers 206 air-conditioned rooms with refrigerators, flat-screen TVs, and private bathrooms featuring deep soaking bathtubs and separate showers.

Laundry facilities and a 24-hour front desk are also available. The hotel is within a 15-minute walk of Hokkaido University and Sapporo Clock Tower, and conveniently close to Sapporo JR Tower and Sapporo TV Tower.

Read more about this hotelShow less

With a stay at JR East Hotel Mets Premier Sapporo in Sapporo (Sapporo City Centre), you'll be steps from Sapporo JR Tower and 13 minutes by foot from Odori Park. This hotel is 0.3 mi (0.6 km) from Hokkaido University and 0.7 mi (1.1 km) from Sapporo TV Tower.

Make yourself at home in one of the 202 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 1980 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Soseigawa Park 0.1 km / 0.1 mi
Sapporo JR Tower 0.3 km / 0.2 mi
Hokkaido University 0.6 km / 0.3 mi
JR Sapporo Hospital 0.7 km / 0.4 mi
Sapporo Cultural Arts Theater hitaru 0.9 km / 0.6 mi
Sapporo Clock Tower 0.9 km / 0.6 mi
Former Hokkaido Government Office Building 1 km / 0.6 mi
Odori Park 1.1 km / 0.7 mi
Hokkaido Shiki Theatre 1.1 km / 0.7 mi
Kitagas Arena Sapporo 46 1.1 km / 0.7 mi
Sapporo TV Tower 1.1 km / 0.7 mi
Daimaru Sapporo 1.1 km / 0.7 mi
Sapporo Factory 1.2 km / 0.7 mi
Hokkaido Ainu Centre 1.3 km / 0.8 mi
Sapporo Beer Museum 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 206
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
  • Lift accessExtra charge
  • Luggage roomExtra charge
Show 6 more facilities & services
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • MassageExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIOR CAPACITY 2SINGLE • SUPERIOR CAPACITY 2SGL.C2-SU
    SINGLE SUPERIOR CAPACITY 2Photo unavailable10 photos

    JR-EAST HOTEL METS SAPPORO

    SINGLE SUPERIOR CAPACITY 2

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C2-SU

    Room amenities

    • Housekeeping
    • Slippers
    • Fridge
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CAPACITY 2TWIN • DELUXE CAPACITY 2TWN.C2-DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM NON SMOKINGTWIN • PREMIUM NON SMOKINGTWN.PI-NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
    SINGLE SUPERIORPhoto unavailable10 photos

    JR-EAST HOTEL METS SAPPORO

    SINGLE SUPERIOR

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Room amenities

    • Bathroom
    • Hairdryer
    • Fridge
    • Slippers
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR SMOKINGSINGLE • SUPERIOR SMOKINGSGL.SU-JK

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    SINGLE SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR NON SMOKINGSINGLE • SUPERIOR NON SMOKINGSGL.SU-NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    SINGLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI-2

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE PREMIUMTWIN • DELUXE PREMIUMTWN.DX-PI

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN DELUXE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE SMOKINGTWIN • DELUXE SMOKINGTWN.DX-JK

    Photos are not available for this room type.

    JR-EAST HOTEL METS SAPPORO

    TWIN DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about JR-EAST HOTEL METS SAPPORO

9.4
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Yutaka
Good breakfast. Checking was cumbersome as they required spending time to check in through the computer while the staff just stood behind the counter. Too much automation.
8/10
Excellent
20 Jul 2026
Dr. Brendon
Clean room, pretty lame check-in. On the screens in the lobby. I’ll never understand this. It takes longer and they always end up hovering and helping out. Might as well just do it themselves. A/C wasn’t working and it was hot in the room. They finally sorted it out. Great location for traveling on. The breakfast was pretty weak. It was fairly busy but nothing was warm. Housekeeping was pleasant but failed to show up until 3pm. Fairly comfortable. A bit on the pricey side for what you get but not bad overall.
Self
8/10
Excellent
19 Jul 2026
mingyen
離車站很近,非常方便.
唯一缺點是馬桶自動功能不理想,常不工作,要自己手動。
Partner
10/10
Exceptional
13 Jul 2026
Kimiko
Customer service was excellent. They went out of their way to help make reservations for massages, restaurants and bus tours.
Friends_and_family Friends
10/10
Exceptional
11 Jul 2026
Jeanna
The breakfast was amazing, the staff was helpful, we could drop out bags off before check in to explore the city, and the hotel was clean. The only issue was the room was smaller than I anticipated, but that's ok.
8/10
Excellent
10 Jul 2026
Yan Wah Ronnie
Close to Sapporo Station, very walkable. Breakfast offers a good variety of food. Staff were very polite and helpful.
Partner
10/10
Exceptional
06 Jul 2026
Jeremy
Incredible stay!
10/10
Exceptional
13 Jun 2026
Xue
I was pleasantly surprised by how clean and well maintained the hotel was. It was close to JR station. Perfect for a short stay
Self
10/10
Exceptional
03 Jun 2026
Liri
This is my third time at this hotel. Every time I am impressed with the rooms and friendly staff. Foreigners will feel welcome and they speak English very well. I highly recommend staying here.
Family_with_children
10/10
Exceptional
30 May 2026
weyland
Fantastic location a block away from the JR train station. Just take the train from the airport, get off, walk one block and settle it. Great service!
10/10
Exceptional
30 May 2026
Michael
Convenient, across street from north exit of Sapporo Station.
Partner
6/10
Pleasant
30 May 2026
Akiko
I liked most of them except checking in on machine. I just prefer people does it.
I wish this hotel has Onsen bath !
Self
10/10
Exceptional
09 May 2026
Yee Fung
Room is clean & comfortably spacious for 1
pax — feels very homely.
Bed & pillows are firm but comfortable — very generous with the amount of pillows provided as compared with most others hotels.
Comparing to their Mito property, personal amenities provided are more than adequate,
with skincare provided.
Staff, especially housekeeping team, are polite, friendly and professional.
Location is perfect, just under 3 minutes walk after you exit the Station’s ticket gate.
Would definitely be my first choice of hotel if I ever visit Sapporo again.
Self
8/10
Excellent
07 May 2026
Jeffrey
Great location near north exit Sapporo station. Service was the best. Room is small but well layed out. Overall a nice mid tier hotel.
Partner
10/10
Exceptional
03 May 2026
Justin
Great experience, helpful staff, provided new towels and sleepwear daily at our doors without entry into the room.
8/10
Excellent
20 Apr 2026
Lanny
We loved our corner unit at Sapporo and it was much larger than our room at the JR East Mets Premiere Gotanda. The location is good but not great. You must walk about a block to the Sapporo Station which is not very far. There’s a SeicoMart convenience store just a few steps from the front door. The breakfast buffet is superb. The amenities provided is everything you will need. The bathroom and shower setup felt a little weird at first especially coming from America, however, once you get used to it, it works great.

One draw back we experienced was a bad washing machine. We picked the wrong one out of the three washers available. Our clothes had to be washed twice that morning so we were set back a couple hours.
Partner
10/10
Exceptional
12 Apr 2026
Prascilla
Convenient location
Partner
10/10
Exceptional
07 Apr 2026
Joshua
The room was awesome. The staff was amazing. The free breakfast buffet was on another. Definitely will book in the future. Location was good to move around the city and get to places. Next to the train station
Friends
10/10
Exceptional
28 Mar 2026
Kris
The breakfast was exceptional
Friends
10/10
Exceptional
09 Mar 2026
Cindy
convenient
6/10
Pleasant
23 Feb 2026
Vanhxay
The price too expensive for old run down room. Over price for what you get.
10/10
Exceptional
21 Feb 2026
Richard
Great escape from an awful blizzard, and so near the station. The manager (?) spoke excellent English and helped me organise early check in and late check out. The room was very comfortable & cosy. Commonly nowhere to place luggage in most rooms. But like WiFi, TV with YouTube, ability to have black tea, etc. Bathrom was sensational. A unique feature. Enjoyed my stay.
Self
10/10
Exceptional
21 Feb 2026
katie
Great rooms - spacious. Clean, close to the train station and other amenities. Incredible staff. Highly recommend
10/10
Exceptional
15 Feb 2026
Alan
Rooms were clean and comfortable, not too many amenities, but made for a relaxing stay regardless
Leisure Partner
10/10
Exceptional
12 Feb 2026
Graham
Very helpful staff and a great breakfast, along with small but clean and comfortable rooms, made it a wonderful stay. Easy access from the Sapporo train station too. Highly recommend.
Leisure Friends
10/10
Exceptional
11 Feb 2026
David
Extended my stay, after excellent first experience.
10/10
Exceptional
11 Feb 2026
David
Snow Fest stay with super helpful, friendly staff, a quiet, comfortable room and convenient access to Sapporo Station, subway and downtown.
Business_and_leisure Self
10/10
Exceptional
10 Feb 2026
Jason
This was our second stay at JR East Hotel Mets Premier Sapporo and it continues to be our favorite hotel. The level of service from check-in, cleaning staff and the amazing breakfast buffet and Italian lunch at the Source 72 restaurant, made our stay so comfortable. Cleanliness and comfort are what we felt throughout. The plus is the convenience having the top 3 Kombinis - 7-11, Lawson & Family Mart close by. Can’t forget to mention Sapporo Station just a minute walk away and all the amazing shops and restaurants that within the station. The underground walkway access to those shops and restaurants was priceless escpecially during the beautiful and sometimes heavy snow fall helped us enjoy our trip even more.
Business_and_leisure Family
10/10
Exceptional
09 Feb 2026
Huy
Terrific location, great staff with attentive service!
Partner
10/10
Exceptional
09 Feb 2026
Raymond
Clean room. Easy check in.
Leisure Family
8/10
Excellent
06 Feb 2026
Nonda
Great bathroom, better for short stays. Not a lot of room in the room.
10/10
Exceptional
05 Feb 2026
Susan
Clean, and great location, nice breakfast too.
Leisure Family
10/10
Exceptional
05 Feb 2026
Nathan
Every thing was perfect
10/10
Exceptional
01 Feb 2026
Summer
Great access to train station and local transport. Luxurious amenities in room.
Leisure
10/10
Exceptional
26 Jan 2026
Bryan
It all was a good experience
Self
10/10
Exceptional
07 Jan 2026
Zi Jun
The rooms were very clean, the cleaning staff was super nice, and the hotel was right next to Sapporo station
Leisure
10/10
Exceptional
05 Jan 2026
Pratik
Excellent breakfast, excellent view
Leisure
10/10
Exceptional
02 Jan 2026
Peter Robert
Great amenities and great service! Very thoughtful hotel!
Leisure Partner
10/10
Exceptional
31 Dec 2025
Huu Kinh
Breakfast good!
Room clean.
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Victor
Clean room! Convenient location. Staff was really accommodating and helpful.
Leisure Partner
10/10
Exceptional
26 Dec 2025
Warren
Friendly staff and clean rooms!
Leisure Family
10/10
Exceptional
25 Dec 2025
Ali
Pleasantly surprised by cleanliness and amenities. Recommend!
Leisure Friends
10/10
Exceptional
23 Dec 2025
Pei Fang
Yes the room was clean. Typical size of Japanese hotel but it has a tub and nice toiletries. The breakfast was good but limited in choices. Probably it is a business hotel, so the food is both Japanese and western.
Leisure Partner
10/10
Exceptional
20 Dec 2025
Miles
Clean and friendly
10/10
Exceptional
15 Dec 2025
Stacy
Lovely staff and the room was clean. The bathroom with the onsen was great, too.
10/10
Exceptional
06 Dec 2025
Hongguan
The room was clean and with nice facility, the staff were very friendly
Friends_and_family Family
10/10
Exceptional
15 Oct 2025
Philip
Excellent location conveniently located a short walk from the JR Sapporo Station! Room was clean and comfortable.
Partner
8/10
Excellent
28 Sep 2025
Wayne
The room was good, albeit small. My only real gripe was the self check in kiosks. They don’t save time and make the experience seem like work, especially after travelling for an entire day. Put focus on taking care of tired travellers, don’t make them do your job. The staff were there to help, which defeats the purpose of checking in yourself.
Leisure Partner
10/10
Exceptional
23 Sep 2025
audrey
Extremely comfortable stay. Lovely bed, big tv with Netflix and YouTube integration. Rate best toilet with lovely amenities. The hot chocolate available at 2nd floor was good! Love JR Hotels
Self
10/10
Exceptional
16 Sep 2025
Yimin
Staff are always welcoming, especially professional and helpful during check in and store luggage temporarily. Staff even assisted to dry my luggage from the heavy rain on the day of check in
Leisure
10/10
Exceptional
15 Sep 2025
Hing Fung

Nice hotel to stay in Sapporo

This hotel is extremely convenient, 7 minutes walking distance from Sapporo JR station with lots of convenient stores nearby. The amenities are excellent with a small body masage machine in room ( Delux Twin Room) and big bath room. Good light for make up and Dyson fan and hair dryer. All good and luxury items placed inside room.
Friends_and_family Friends
10/10
Exceptional
13 Sep 2025
Daniel
Great location, quiet and tidy and clean
Leisure Partner
8/10
Excellent
31 Aug 2025
KAH WUI
nil
10/10
Exceptional
28 Aug 2025
Verified traveler

Amazing stay

It was even better than I have expected. It’s conveniently located right next to Sapporo train station. The hotel feels like a four star hotel with unlimited morning and evening masks and other cosmetic supplies by reception which is unheard of. I especially enjoyed their Dyson hair dryer!
Self
10/10
Exceptional
28 Aug 2025
XINYUE
Very good! Will stay again!
8/10
Excellent
31 Jul 2025
Derek

Nice hotel, would stay again

Nice hotel very close to Sapporo station. My friend and I ended up with rooms on completely separate floors but the staff were nice enough to move us to adjacent rooms. Room itself was clean. I liked that the bathroom was a full wet room. A/C worked well but really took a while to get going. However there was a fan provided in the room which helped a lot. On site laundry facilities were kind of low capacity and didn't dry well (seems to be a theme in Japan).
My biggest complaint is that there is a smoking room on the first floor attached to the lobby. Even though it has a door, sometimes the whole lobby smelled of cigarettes. That was gross.
I also wish they had a fitness facility but that seems to be rare in Japan.
Business
10/10
Exceptional
17 Jun 2025
Steve
Easy check in. Very clean
Leisure Family
10/10
Exceptional
03 May 2025
Ming
Great location and space is reasonable too.
Partner
10/10
Exceptional
21 Apr 2025
Tso
從洒店行三分鐘到JR札幌丶職員十分友善丶方間整潔丶早餐十分豐富丶超級推介 😊
Leisure Partner
6/10
Pleasant
15 Apr 2025
Hae
The interior was designed to look nice, but it was too inconvenient to use.
In particular, there were only a few hangers hanging on the wall, and there was no space to put clothes or other things, so it was very uncomfortable for two people to stay for four nights
Partner
10/10
Exceptional
11 Apr 2025
John
Lovely property and staff. Food was outstanding. Nice amenities. Extremely convenient to train station with excellent shopping/dining. Rooms are a bit small but with a little creativity, luggage can be moved out of the way. We had a wonderful 5 night stay.
8/10
Excellent
08 Apr 2025
Barbara

Computer check in is impersonal

The room is comfy. The check in process at the computer was not in the least personal. A young man started us then walked away half way through and had started the program in Japanese ( not my native language).
Partner
8/10
Excellent
29 Mar 2025
Kenny

Nice equipment, bad TV placement

Newer property with high-end fan, hair dryer and shower head. Our room is too small for international travelers with large luggage. 10% more area would have been nicer. Self-check-in system that need help to be efficient. Close to the train station, but 10-12 minute drive to major clusters of shopping and restaurants.
Friends_and_family Family
8/10
Excellent
29 Mar 2025
Jin
Convenient but too small space
Leisure Partner
10/10
Exceptional
25 Mar 2025
Wei Chee
Love this conveniently located hotel, just 2 mins from Sapporo station with all the usual modcons. Clean and comfortable, just a tad small for us. Bathroom/toilet design is really good. Has a mini back massager in the room.
Leisure Family
10/10
Exceptional
21 Mar 2025
Dylan

Solid

Spent 2 nights here on a side quest from Tokyo before heading back to the US.

Location was great. Maybe 5 min walk from the station. Easy check in, friendly and helpful staff.

Room was considerably smaller than our room in Shibuya, but it was 1/5 the price. Clean and in good shape. Only big downside was lack of pillows and a very hard mattress. Could not figure out the AC - never seemed to blow cold even after deciding the instructions. Thankfully it's 0° in mid March, and they have a nice Dyson fan, so it never got too warm.

Breakfast was good and worth it for one day. Great location at street level. Decent selection, even more friendly and helpful staff. Somehow the cornflake and Hokkaido milk were the highlight for me!

There are so many options in the area, but for the price and location, this is very hard to beat. Great experience
Partner
8/10
Excellent
20 Mar 2025
Verified traveler

Decent location

Decent 3 start hotel about one block from Sapporo station. Small room but not the smallest for Japan standards. They clean room every three days unless requested more often! Have coin operated washer & dryer combo for 600 Yen with detergent included! It’s a fairly new hotel and wasn’t as bad as some of the bad reviews indicated!
Friends_and_family Family
10/10
Exceptional
28 Feb 2025
Neeracha
Good location, only a few minutes walk from Sapporo station. Quiet and new. Room is big enough for Japan standard. The air conditioner can be adjusted to cool mode so you don’t get too sweaty during winter.
Leisure Partner
10/10
Exceptional
23 Feb 2025
Eric

Decent nice hotel

Hotel was a little further away from the train station and for winter it’s not so good as it’s tough to drag yr luggage through snow and ice. Maybe during non winter the walk is ok. The lift to the hotel is behind as the escalators don’t allow luggage
Partner
10/10
Exceptional
15 Feb 2025
Raymond
Very convenient to trains, buses, and shopping
Leisure Partner
10/10
Exceptional
10 Feb 2025
Amy

Great location

Great stay overall. We were only in town for 1 night and it was very easy which is what I wanted. Super close to one of the Ice Festival locations. There is no parking at the hotel but there are a couple parking options they can direct you to. Breakfast was good, relatively cheap and easy. It was quite cold outside and the tub was lovely, there are bath salts, etc for free in the lobby which was a nice touch.
Friends_and_family Friends
10/10
Exceptional
08 Feb 2025
Ruth
Our stay at this hotel was fantastic. Every detail was taken care of. The location was great - the room was great, the service was excellent. Thank you!
10/10
Exceptional
07 Feb 2025
James
Nice efficient rooms, staff very nice, great transit location.
4/10
Poor
04 Feb 2025
MICHAEL
Too expensive for small box room
Leisure Partner
10/10
Exceptional
29 Jan 2025
Sau kuang
Convenient to JR station
Leisure Partner
10/10
Exceptional
24 Jan 2025
Nicholas
Very close to Sapporo Station with excellent service and rooms. Great value business hotel
Leisure Friends
8/10
Excellent
17 Jan 2025
John Sun
Good location
Leisure Family
10/10
Exceptional
16 Jan 2025
Lum
Walking distance to Sapporo Train station.
Leisure Family
8/10
Excellent
14 Jan 2025
Manuel
nice hotel convenient
8/10
Excellent
05 Jan 2025
Suknirun
Very good breakfast
Leisure Family
10/10
Exceptional
05 Jan 2025
Suknirun
Nice and clean
10/10
Exceptional
04 Jan 2025
XiaoYing
Self check in machine at the lobby and the staff is there to assist if there’s any questions. Checking out via the TV in the room which is super convenient. It’s located very close to the north exit of JR Sapporo station, and there are several convenient stores nearby. The room itself is bigger than I thought especially the bathroom that you can take a shower outside the bathtub. Highly recommended!
Leisure Self
10/10
Exceptional
03 Jan 2025
Richard

Sapporro Holidays

It was a great Hotel to begin with. It’s proximity to the Central Train Station is a big plus and being at Central Sapporro, everything is just a walking distance away.
Friends_and_family Friends
10/10
Exceptional
26 Dec 2024
Marissa
Absolutely loved staying at the JR East Hotel Mets Premier Sapporo. The staff was helpful, the amenities amazing and the cleaning staff great. Loved how the hotel communicated with us and provided helpful info to making our stay welcoming. We look forward to staying here again on our next trip back to Japan, and also saw another property by the Makuhari-Toyosuna station that we will also stat at because we enjoyed this Sapporo property.
Leisure Family
10/10
Exceptional
21 Dec 2024
Esther
Rooms were clean and bigger than other Japanese hotels. Location was very good
Leisure Partner
10/10
Exceptional
17 Dec 2024
YUEN TING
Ideal location near Sapporo station
Leisure Friends
8/10
Excellent
22 Nov 2024
Elizabeth
This is a good hotel for its price point. Very close to JR station, underground shopping & dining & convenience stores. My only complaint is that the room is too small for two people with large suitcases & backpacks. No closet or safe either.
8/10
Excellent
16 Nov 2024
Jimmy
Great location near the station. The room was clean and well appointed. The bath was fantastic, too. Perfect for recovering after a long day of exploring the city and surrounding area.
Leisure Family
10/10
Exceptional
15 Nov 2024
Tomoko
Convenient location. Easy to access public transportation.
Business_and_leisure Partner
10/10
Exceptional
03 Nov 2024
Wai Meng
Hotel is relatively new and room is clean and modern setup. There is a Dyson fan and hair dryer. Good location too
Leisure Partner
8/10
Excellent
01 Nov 2024
He
N/A
Leisure
10/10
Exceptional
01 Nov 2024
Cecilia
The launderette is a plus.
Leisure Partner
10/10
Exceptional
20 Oct 2024
Jovencio
Friendly and knowledgeable receptionists
Leisure Friends
10/10
Exceptional
13 Oct 2024
Goh
Room was small for 2 people but it is very convenient as it is near the train station and convenience marts. Room was clean and quiet too. Overall a recommended stay
Leisure Partner
8/10
Excellent
07 Oct 2024
Ray
Nice staff. Room was nice but got little tight with luggage. Would stay there again.
Business_and_leisure Self
10/10
Exceptional
30 Sep 2024
Krisella
Great location. Lots to do around the hotel
Leisure Family
10/10
Exceptional
30 Sep 2024
Kyle
Convenient location to train station.
Leisure Family
10/10
Exceptional
30 Sep 2024
Glenn
Really enjoyed staying here, the staff at the front desk and housekeeping were all top notch!! I’d stay here again for sure!
Leisure Friends
10/10
Exceptional
27 Sep 2024
Antonin
This place is fantastic ! The separate shower and bath is perfect and makes it feel like an onsen setup. My only complaint is the lack of natural sunlight due to the blocked view and small window, most likely an issue only for the cheaper rooms I guess
Leisure Self
10/10
Exceptional
24 Sep 2024
Jenny
Excellent location, 3 minutes walking distance to Sapporo JR North exit (East Gate). Very accessible to dinning and shopping area like Stellar Place, APIA and Daimaru. Hotel is well maintained with lots of self served amenities. Stayed in a deluxe twin for 3 people, the room is a bit small but is well designed. Bathroom is big with great water pressure. Staffs are polite and friendly. Check in and check out process uses self serve machines but there are staff to help out. Overall a great stay!
Leisure Family

Location & surroundings

JR-EAST HOTEL METS SAPPORO
2-5-3 Kita7jo nishi Kita-ku, Sapporo, Japan

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JR-EAST HOTEL METS SAPPORO

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