Name: Pinn N4E2 1
Address: Chuo Ku North 4 Jyo East 2 Chome 8 7, Sapporo, 060-0034, JP

8/10

Excellent

30 Dec 2024

Vicky

Stay for 3 nights, the property will contact for check in instructions prior to check in, not that difficult. Room is little different from the photo, we got a big dining table instead of a sofa, but is ok. Kitchen is good and function, missing chopping board lol. We found the washing machine wasn’t working and sent a message by email and got figure out that we need to switch on the water. There is a Times car park opposite to the property too, 1600yen for 24 hours. Overall is a cozy stay!

Leisure Family_with_children

10/10

Exceptional

20 Sep 2024

KT

Our stay at Pinn N4E2 was quiet, clean, and very convenient. Conbinis nearby, easily walkable to the train stations, plenty of room to stretch out, and economical. Couldn’t ask for more.

Business_and_leisure Family

4/10

Poor

14 Jul 2024

Verified traveler

Response to questions was very very poor

Questions and clarification asked about automatic checkin process were not answered. When and if they responded, it was 2-3 days later after repeated chase. Links in emails about check in and rules do not work. Wrote in to tell them about the problem and request for the information to be sent directly in email and they didnt even response.

Requested for a faster way of communication in whatever messaging app, and they rejected and said just use email. BUT THEY DONT RESPOND TO EMAIL.

So, of course i arrived on the checkin day with trepidation. If i cannot get through the automatic checkin process and the only way to reach them is by email, i have to wait 2-3 days for them to response, even if they do respond at all? Note that there is no staff, no instruction file, or number to call at the check in.

Fortunately, it took me some time to figure out and manage to get through the check in

The email shows that i booked through Temanairazu (either a person in charge or a company)

Best not to book this unit. Helps and response to any query is almost non-existence. Good luck to you if you book and runs into problem or need fast response for help.

Friends_and_family Family

6/10

Pleasant

14 Aug 2023

Jimmy

Only 1 air condition. Too hot.

Leisure Family_with_children

8/10

Excellent

10 Dec 2019

LeowChuiGek

Check in was a bit troublesome. However, the overall stay was good. Very convenient, walking distance to shopping malls, Nijo market & Sapporo Beer Museum.

Leisure Family

10/10

Exceptional

05 Dec 2019

MelvinNew

This property has a good location it is near to Sapporo station and the place is very new. Enjoy my stay there. As for improvement I would like to recommend the following. Have more hanger or a place to dry our cloth because the drying function on the washing machine is not good enough.
Have more plastic bag to clear our rubbish. There is a spare plastic bag in the bin but if we stay for more days then it will not be enough. Can we have bigger pillow? The pillow currently are too small. An English instruction on how to use the heater.
Overall I really enjoy the privacy and security of the place. Well done!!

Leisure Family

10/10

Exceptional

31 Oct 2019

Anna

The hotel is 8-9 minutes walk from the JR station. You can walk underground (to avoid the cold) and take the exit#23 and walk two blocks to the hotel. We use the same underground path to Odori and Susukino. The room is modern and shiny clean. The size is great. It comes with a washer and a dryer. We enjoyed staying here. It will be our first choice to stay here when we visit the town next.

Leisure Partner

8/10

Excellent

30 Oct 2019

Verified traveler

Great place; weird check-in system

The facility and location were wonderful -- easy access to the main attractions of Sapporo. Clean, spacious -- very pleased about that. It just came as quite a surprise to realize that the hotel is run by a computer! All sign in and out was by email, and was somewhat confusing and inconvenient uploading photos of passports, etc. I wish Hotels.com had made those facts clear before we booked, but we ended up extremely pleased with the stay.

Friends_and_family Family

10/10

Exceptional

30 Jul 2019

Siri

Clean room with everything like being at home. Not far from train station and bus terminal. Room has more space than other hotel in city center. Even no hotel staff, the check in process was smooth. This is our second time stay. It was our great time in Sapporo.

Business_and_leisure Partner

8/10

Excellent

20 Jul 2019

Verified traveler

The room looks clean but my husband developed serious allergies after sleeping on the bed, suggesting the linens may not be very clean as he is seriously allergic to dirt and dust. Otherwise location is great and room size is good for the family.

Family

8/10

Excellent

15 Apr 2019

Goh

Great Stay in Sapporo

We really enjoyed our stay with this property. All check in by digital check in facilities by ourselves. All went smooth and great. The apartment is very comfortable and convenient and within walking distance to Sapporo Train Station.

Friends

10/10

Exceptional

24 Mar 2019

Fasha

I had a pleasant stay at this property. Nice interior and very clean. The location is quite near to Sapporo Station. Walking tour around Sapporo town is pretty much accessible from the property. The host is also very quick to reply to inquiries. All in all, my family & I enjoyed our time here. Just a suggestion, maybe you can add on amenities such as iron and hair dryer at your property.

Leisure Family

10/10

Exceptional

17 Mar 2019

Mary

Will stay again

Spacious and comfortable.

Partner

8/10

Excellent

11 Feb 2019

Peichen

Jen

The location is very good and convenient. But the checking out time is very early and they don’t provide luggage keeping. You need to put your luggage in train station lockors if you have a late flight.

Family

6/10

Pleasant

10 Jan 2019

BobbyG

Property was decent sized. The checkin is a little bit annoying. There were other people staying there above our room and they had a party all through the night, there was a lot of noise.

Leisure Friends

8/10

Excellent

23 Dec 2018

Verified traveler

Ease of checking in & out.
Good location.
Lack of tumble dryer to dry clothes

Leisure Family

8/10

Excellent

22 Dec 2018

Verified traveler

Nice comfortable apartment for family

Nice good sized apartment for a young family of 5-6 to stay together. Very clean, comfortable and well equipped. Walking distance to Sapporo Station. Would be good if apartment had a clothes dryer.

Family

10/10

Exceptional

14 Nov 2018

Kai

All excellent.. just wish there’s some flexibility to consider early check in / late check out. I was informed early check in is not possible because of the automated check in process i.e. set at 3pm.

Leisure Friends

8/10

Excellent

12 Nov 2018

Fanny

Confortable stay

Room is consider big for Japan hotel except that there is no reception at the hotel. Comfortable stay. Will consider staying this hotel if I were to come Sapporo again.

Friends

8/10

Excellent

01 Oct 2018

LIM

convenient, clean and nice n tidy

overall the place is clean and nice. walking distance to Sapporo JR station. The only discomfort is the check-in that is a bit tedious and stressful. Other than that, if you driving a car, the parking is 300yen per hour. Max charge is 2000 yen a day.

Friends

10/10

Exceptional

13 Aug 2018

SEW

Good location, walking distance to train station, shopping center, time clock tower.
clean, facilities, washing machine with air dryer

Friends

8/10

Excellent

31 Jul 2018

Palm

Very comfortation like being at home.

Almost everything needed were there. Clean, new and modern design. The hotel was quite near train and bus station and also many shopping centers.

8/10

Excellent

26 Jun 2018

Shoko

Great location, modern and clean

Great location. Walking distance to two convenient stores and Sapporo station where you can find all kinds of stores and restaurants. The room is so clean and everything looks new. Bathroom is large enough and the water pressure is excellent. The only negative is that the washer did not come with heated dryer. Also washer itself showed error sign (E3) when we used, so it may not have been hooked up correctly. I don't know. Over all, we are satisfied. I would come back again if I have a chance. 洗濯機だけで乾燥機が無いのだけ不便でしたが、それ以外は大満足でした。新しくてきれいな御部屋でした。

10/10

Exceptional

12 Jun 2018

Rosalinda

Best accomodation in entire Japan trip

Spacious,clean,near train station and department stores. We had a very comfy and warm stay despite the temperature outside. We will book again if we will return to Sapporo. Check in was one of a kind experience.

Family

10/10

Exceptional

07 Jun 2018

Verified traveler

Very good location. 5 mins walk from the main train station n the shopping malls.
Very clean n comfortable. Very good for families.

10/10

Exceptional

17 Jul 2024

YuFan

值得推薦

到札幌車站很近，走路約莫七到十分鐘，交通方便；民宿內部空間很大，除了客廳還有兩個大房間，房間內的衣櫃跟儲物間空間都很大，整體清潔舒適；唯一的小缺點是check out時間是早上十點，不過因為最後一天也要離開札幌所以影響不大

6/10

Pleasant

17 Jul 2024

Ching Pong

Not enough air conditioning. Only 1 air conditioner in property.

Friends_and_family Family

8/10

Excellent

15 Jul 2024

SHENG-HUAN

在車站附近算不錯的公寓

整體算不錯, 可惜房間門框有點變形關不起來. 沙發椅也舊了底部不好坐.

Friends_and_family Family

8/10

Excellent

13 Jul 2024

SHENG-HUAN

在車站附近CP值算不錯的公寓

整體CP值算不錯, 可惜房間門框有點變形關不起來. 沙發椅也舊了底部不好坐.

Friends_and_family Family

8/10

Excellent

12 Jul 2024

SHENG-HUAN

在車站附近CP值算不錯的公寓

整體CP值算不錯, 可惜房間門框有點變形關不起來. 沙發椅也舊了底部不好坐. 與5年前住起來真的有點差很多.

Friends_and_family Family

10/10

Exceptional

07 Mar 2024

Verified traveler

アメニティも充実

非常に良かったです！！
ただ、壁は薄いかもしれません。寝る時に上の階の人がドタバタしてる音がよく聞こえてきて寝る時に気になりました。

Friends_and_family Friends

8/10

Excellent

17 Jan 2024

Ada

Na

Leisure Family

8/10

Excellent

30 Nov 2023

yoon soo

우선 시설의 컨디션은 매우 괜찮았습니다. 하지만 굉장히 한기가 올라왔고 내부에 있는 라디에이터로도 커버가 부족했습니다. 체크인전 짐을 맡기다던지 그런 편의는 부족했습니다 체크인은 딱 3시 1분부터 가능했습니다. 위치는 삿포로역에서 도보 10분거리에 있었으며 카카오 택시를 이용하여 메가 돈키까지 15,000원 정도가 나왔습니다.

Leisure Friends

2/10

Poor

22 Oct 2023

Takaaki

一番大きな3ベッドルームタイプを予約しました。
フロントに置いてある端末でチェックインする、無人の受付です。チェックインすると、部屋の電子鍵番号が表示され、そこまでは良かったのですが。
5階の部屋に到着すると、何度番号を入れてもドアが開かない。10分ほどトライしたもののダメで、事前に送られてきていた案内メールにも連絡先はメールアドレスの表記しかない。鍵が開かないことをメールで伝えても返答無し。しびれを切らして1階の無人フロントまで戻ると、電話番号の表記があったため、かけてみると日本語を話す外国人が対応したが、現場に来るわけでもなく要領を得ない。一度電話を切り、10分後にかかって来たところ、「鍵の電池が切れているようなので3階の部屋に移動」を伝えられる。電子鍵は動いているようだが、、とりあえず3階の部屋に行って口頭で伝えられた鍵番号を入力すると、開いた。しかし入った瞬間に酷いカビ臭さで、キッチンに腐敗した何かがあり、こんなところ泊まれないと改めて電話でクレーム。また15分後程度で折り返しの電話があり、今度は2階の部屋に移動を求められる。このようなやりとりで1時間以上ロスしたが、謝るわけでも来るわけでもなく、電話口の外国の方も黙ってるし対応がひどい。
最悪だったのが、こんなことで不機嫌になるのは無駄だからと外へ食事に出かけたが、夜9時になって電話が来て、「今すぐ部屋を出て他を探すなら返金する。でなければ割引も無い。」とのこと。誰が夜9時過ぎて予約無しでホテル探すんだよ！！一同最悪な気分に。
2階の部屋は清掃はされており問題無かったものの、とにかく対応が最悪で気分が悪かった。

Leisure Friends

8/10

Excellent

23 Jun 2023

I PING

一打開房門, 真的讓人驚豔, 獨立的房間,寬敞的客廳及多用途的廚房! 適合一家人居住享受美好時光!
便利商店,車站,景點也近, 生活機能交通相當優!
雖說是在路邊, 但也不吵....算安靜!

Leisure Family

8/10

Excellent

24 Feb 2022

Akiko

駅に近く
駐車場も目の前にあるし
目的を果たすのにとても
助かりました。
清掃がちょっともうひと頑張り
お願いしたいですね。。