Name: Miru Niseko
Address: 259 133 Aza Kabayama Hirafu Abuta, Kutchan, 044-0078, JP

10/10

Exceptional

07 Apr 2025

Gregory

Nice out of town location

10/10

Exceptional

12 Mar 2025

Verified traveler

Book her

Highly recommended for young families. The hotel provides hourly transportation from hotel to town and back, making it fuss free for families not experienced to drive in the snow. The hotel also provides transfer from the nearest Kutchan train station to hotel. The 3hrs train journey from New Chitose airport to Kutchan station is manageable. The view from the room is picturesque every morning. The low ratio sharing of washer + dryer per block of room is life changing!

Friends_and_family Family

10/10

Exceptional

05 Mar 2025

Charles

Excellent Stay

Thoroughly enjoyed our stay. The breakfast provided at Blackwood Grill was very good, shuttle accessibility to the mountain was very easy with schedule provided by front desk, rooms were clean, and staff was very kind and accommodating. I would recommend to anyone visiting Hirafu.

Partner

8/10

Excellent

14 Feb 2025

Verified traveler

Great hotel, okay wifi and location

things I loved about Miru Niseko:
+ hotel shuttle and Hirafu free shuttle to the gondolas right in front of the lobby
+ arranged train station pickups & welcome center drop off
+ ski gear storage room
+ indoor and outdoor onsen (tattoos allowed)
+ free (shared) washer/dryer
+ sizable room with dishware and cutlery
+ quick response when calling front desk
+ Slippers for the room and separate slippers for the room
+ actual king bed in western style room
+ replenish the complimentary water bottles

Other things not that could’ve been better:
-WiFi was okay, sometimes it didn’t work well (QR code in pamphlet didn’t work)
-slippers didn’t feet larger feet
- food options are extremely limited, remote location, restaurant on site required advance reservation, no kitchenette
- The timing options for the shuttle were not as frequent as I would’ve liked. Like a shuttle would go to one place randomly during the day but then you could be stuck there for a few hours.

Biggest downside for us was the lack of food options since it required us to go back into town. I’m sure it’s fine for many people, but we were usually so tired after riding that it would be nice to just walk outside or make a meal in the room.

Partner

10/10

Exceptional

03 Feb 2025

James

Great place to stay, we loved it

10/10

Exceptional

22 Sep 2024

Emily

I only stayed for 1 night and wish I booked longer! The staff was very kind and understanding when we arrived late to check-in. The property was nicely maintained, all public areas new and clean, and the public bath amazing! We slept soundly in comfortable beds and enjoyed a spacious and clean bathroom. 10/10!

Leisure Friends

8/10

Excellent

16 Dec 2023

Ching Yuk

A few minutes drive to Niseko ski area.The hotel room is nice. Need to walk a little stairs. You can enjoy hot bath after ski at night.

Leisure Partner

10/10

Exceptional

14 Dec 2023

Lucas Neo

Clean hotel w great service

10/10

Exceptional

07 Oct 2023

Fleetwood

A third hotel stay of this trip, and so far it's the best of the 3 hotels... it looks brand new!!

Leisure Family

10/10

Exceptional

22 Sep 2023

Zhee Chuan

Everything was great and exceeded my expectations. Travelled with my family and we were pleasantly surprised by how spacious, comfortable, spotless and stylish in its own minimalist yet premium way. Nice view of Mt Yotei from the room and breakfast was good too. Room itself is pretty complete with amenities including microwave. Staff speaks English very well

Leisure Family_with_children

10/10

Exceptional

08 Sep 2022

Ranson

Above Excellent

If you are visiting Kotchan or Niseko and want to stay away from larger resorts then this is the place. Hotel has excellent views of Mt. Yotei, spacious rooms, and wonderful staff. This was our second visit and we were treated as family. We hope to return next year and would rate this hotel above excellent!

Partner

10/10

Exceptional

06 Sep 2021

Ranson

Summer visit

Would recommend car, but great place to stay with wonderful views of Mt. Yotei. Not much in area but still a great place to stay if you like countryside. Wide and spacious rooms with spa! Service was nice as well.

Partner

10/10

Exceptional

05 Mar 2020

Verified traveler

Spacious and comfortable room
Nice breakfast

Partner

10/10

Exceptional

03 Mar 2020

Steve

Excellent stay, spacious room with super comfy bed, lovely friendly staff, great onsen, quality food, The shuttle service works well to Grand Hirafu for skiing and town visits. Would definitely stay again.

Leisure Partner

10/10

Exceptional

21 Feb 2020

Wowaakit

Love this hotel for friendliness, best service and breakfast, comfortable stay in Niseko.

Leisure Family

8/10

Excellent

26 Jan 2020

Verified traveler

Cozy little hotel. Comfortable bed. The rooms give you a fengshui feeling. Staff super helpful

Leisure Family

10/10

Exceptional

25 Jan 2020

Verified traveler

Everything is perfect except a bit minnor which they only have spa with hot water but not onsen. Still highly recommended thought.

Leisure Partner

10/10

Exceptional

23 Jan 2020

Verified traveler

Plenty of space to relax away from the buzy town of hirafu.

Leisure Friends

8/10

Excellent

19 Jan 2020

Chun Hung

Good Place to Stay for short trips.

Very nice rooms, but if your staying long the spot lights are too bright and not dim-able and one switch turns them all on so sitting on the sofa you will get uncomfortable.
We stayed on the ground floor, the vibrations from the upper floor will be felt in G/F with a lot of heavy foot steps.

Partner

10/10

Exceptional

16 Jan 2020

Verified traveler

My stay at Nest in the Trees was perfect!

From the second I booked the hotel online, their great customer service started - checking my requirements, providing guidance with travel from the hotel and making all relevant bookings for transport and activities even before I stepped into the country.

The hotel is stylish, welcoming, comfortable and has all the amenities you’ll need.

You are provided with traditional Japanese robes to use whilst in the hotel, which we comfortably used.

The breakfast buffet was a delightful start to the day and if you get a chance to eat in their restaurant - the black grill was one of our culinary favourites, whilst all dining staff provided the best of services.

The rooms are very large and comfortable; with everything provided that you’ll need - including a fridge and microwave!

The hot Japanese spring spa is also a must whilst staying at the hotel - fabulous setting and a great way to unwind and relax those tired bones after some amazing days exploring the slopes.

They have a regular shuttle bus ran by the most friendliest, helpful drivers you’ll come across. Helping with luggage and skis/boards and arriving on time at the regular stops - hotel, town, welcome centre, gondola.

I would like to say a special thanks to Olivia who helped me plan a long solo journey and made my experience painless and organised.

I hope one day to get a chance to return to Japan and would definitely recommend The Nest at the Trees.

Friends_and_family Family

10/10

Exceptional

16 Jan 2020

YEIN FONG

Highly recommended!

Love the Mt. Yotei view from our room. Hotel staff was extremely helpful. Appreciate the free pick up/drop off at train station and the free laundry too!

Friends_and_family Family

10/10

Exceptional

12 Jan 2020

Verified traveler

Fantastic hotel, witb great staff. Modern & clean, with good fscilities.

Leisure Family

4/10

Poor

09 Jan 2020

Verified traveler

could be better

they don't do daily housekeeping, only help throw away rubbish and replenish amenities. they also don't change towels or bedsheets though we are fine as it helps the environment but they should give options in case of accidental spills or whatsoever. the location is a bit far from hirafu though there is shuttle but not as convenient as other hotels near hirafu area

Friends_and_family Family

6/10

Pleasant

05 Jan 2020

Eugene

Decent hotel but not for family w/ young kids

Hotel conditions are great as it's newly built in 2018. Staff are also friendly but under resourced. Simple expectations such as availability of laundry bags, booking for restaurants, etc. are not met. Also, the hotel is in a relatively less convenient location, which is sub optimal for families with younger kids.

Friends_and_family Family

10/10

Exceptional

31 Dec 2019

Verified traveler

We love everything in the Nest. We will definitely go back again & will recommend to all my friends too!

Leisure Family_with_children

4/10

Poor

29 Dec 2019

SX

Not good for ski season, too far and only busy per hour and not on time.

Leisure Partner

10/10

Exceptional

21 Dec 2019

PAUL

Love the view from our bedroom

Friends_and_family Family

10/10

Exceptional

03 Dec 2019

Verified traveler

Wonderful views, excellent service, rooms and restaurant. Limited menu, but high quality. Classy place - good value. All the staff spoke excellent English. I would come back.

Leisure Partner

10/10

Exceptional

27 Nov 2019

Verified traveler

Great stay

Wonderful stay at Niseko. Quiet with not too many rooms. Room is huge, clean and comfortable. Comes with netflix too. Onsen was great. Variety for breakfast was sufficient.
Note. Building does not come with lift. But its only a 2 storey building.

Partner

10/10

Exceptional

10 Nov 2019

Michael

Beautiful, comfortable apartment with view

We stayed altogether 5 days here, in Autumn. We extended our stay because it was so comfortable in our Japanese style apartment. Breakfast is good, the staff is friendly and all speak English well and the hotel is in a great location from which to explore the wider area. Great value and highly recommended.

Partner

10/10

Exceptional

08 Sep 2019

Verified traveler

It‘s really good. Not because the location is near anti mountain, quiet and cozy, but also the facilities are very good. The room is clean and comfortable, people are nice to us.

Leisure Family

10/10

Exceptional

16 Aug 2019

Roland

Great place to stay!

It helps to have a car as it is such a good area to travel around but it need the flexibility that a car affords.
The staff were very helpful.

Family

10/10

Exceptional

10 Aug 2019

Verified traveler

Pros: Nice interior, great view, great service, big and clean room, free laundry
Cons: Not near any amenities. Advisable for ppl with car

Leisure Partner

10/10

Exceptional

11 Jul 2019

Verified traveler

Peace and tranquility. Location is perfect for R&R.
Very healthy breakfast.

Leisure Partner

10/10

Exceptional

14 Jun 2019

Verified traveler

Absolutely wonderful!
I’m a picky person but will give 5 stars on this hotel.
The only thing was that I wanted to see more variety of choice for breakfast.
The actual hotel is much better than the pictures.
I’ll go back again!

Family

10/10

Exceptional

13 May 2019

Verified traveler

This hotel was a GEM! It provided superb views of Mount Yotei, right from our room. At night, we could even stargaze through the wide glass windows, in the comfort of our rooms. Breakfast spread was sufficient, and the dining room also provided great views of the mountains and fields. The small public bath was a huge comfort in the cold night. The staff were also very helpful, and spoke fluent English. Highly recommend a night here!

Leisure Family

10/10

Exceptional

04 May 2019

Roslyn

The best staff and service I have ever experienced. Thoughtful, helpful, and reacting to your needs before you know you have them.

Partner

8/10

Excellent

18 Mar 2019

Verified traveler

The hotel and the room are clean.
The transportation arrangement to the ski area is so great.

Leisure Family

10/10

Exceptional

03 Mar 2019

Verified traveler

Staff were friendly and helpful. Room and onsen facilities were superb. Daily breakfast was good.

Leisure Partner

10/10

Exceptional

21 Feb 2019

adelene

service oriented hotel

great hotel with great hospitality and great staff!

Partner

6/10

Pleasant

21 Feb 2019

Wong

No USB plug & univeral socket. Not enough carpark space & a bit far from the blocks. Room light are too bright & can't switch on & off separatly. little selection of breakfast but taste good. Not enough space for placing gear.

Leisure Partner

10/10

Exceptional

13 Feb 2019

Verified traveler

Great spot, away from little Australia. Good Breakfast. Would have liked more vegetarian dinner options, but other than that it was an amazing place to stay.

Leisure Family

6/10

Pleasant

09 Feb 2019

SwissCouple

The breakfast is truly appalling.
The cleaning staff does not come every day to clean, and when they do, they barely clean.
The staff is nevertheless friendly, and since the hotel is still new, it looks really nice.
A larger lounge area would be appreciated.

10/10

Exceptional

01 Feb 2019

Michael

Amazing place!

Amazing place to stay! Very clean and zen full. Staff was incredibly helpful & kind. Great experience 👍

Friends

10/10

Exceptional

30 Jan 2019

T.Gallagher

Nao and the entire Nest team really blew us away with their incredible hospitality and friendly attitudes. Every request we made was dealt with professionally promptly and with a smile! The property and rooms were stunning and the breakfast went above and beyond expectations of any hotel breakfast we've ever had before! Dinner menu was delicious and impeccably executed as well! Highly recommend this stellar property and we can only hope to return some day!

Leisure Friends

6/10

Pleasant

29 Jan 2019

Verified traveler

Staff was amazing; very kind and smart.

Food was really disappointing (I ate breakfast and the Wagyu set dinner), and felt like I was at a cheap Western hotel instead of a Japanese one. I started eating breakfast out, even though it was included for free in my room.

The room is really nice and big, but has some odd drawbacks. The light switch is not near the bed like in most Japanese hotels. The bathroom is really cold because it is not insulated well and the heater doesn't reach it. The stairs are treacherous because they don't have backs to them so it is easy to stub your toes. Just a lot of little things are off given the price.

Finally, the shuttle situation is pretty unfortunate. If the hotel was amazing, it might be worth it, but it isn't quite good enough to justify the hassle of having shuttles only once an hour.

I'd stay here again if I didn't have any other options, but I'd try to avoid it.

10/10

Exceptional

21 Jan 2019

Verified traveler

Very friendly and helpful staff, but the time for serving the room is to be improved.

10/10

Exceptional

30 Dec 2018

R

Quiet property with a nice forest backdrop and view if Mt Yotei. Staff are friendly and helpful for anything needed (dining reservations, transport) and the onsen has an excellent view of the forest trees during winter. Rooms are nice and I like that there is smart TV for Netflix, YouTube, and Amazon Prime Video.

One thing they could improve though is the selection of breakfast as it is the same everyday.

10/10

Exceptional

05 Jul 2018

Alex

Very new hotel in Excellent condition

Very friendly stafff, speaks good English. Hotel is nice, new and clean. Has a nice view overlooking mt Yotei (though the weather did not permit)

10/10

Exceptional

15 Apr 2018

Willy

Comfy Nest

Upon an impromptu booking thru hotels.com, I received an email in good English offering me a complimentary pick up service which I didn't require but it was nice to know we be heading somewhere speaking English is welcome.

Place is very new, design well thought out with modern amenities, a welcome change on our long road trip. After days of Japanese onsens albeit nice ones in room and hotels, a nice western style bed option, modern TV with Netflix, Nespresso machine in room is a relief.

I jumped at the Manager's offer of dinner in house at Black Wood Grill, fantastic pork loin and chicken grilled over charcoal...nice side dishes...Served by a great English speaking Japanese gentleman whom patiently presented dishes made with local produce from the surrounding regions.

We look forward to coming back and telling friends about this Nest!

Oh and I almost forgot, nice onsen outdoor and indoor here too!

Partner

8/10

Excellent

17 Feb 2018

Dr Alistair

Nest at the Trees, Niseko.

We stayed here in first week of Feb 2018; this was a brand new hotel, open only a couple of weeks, so condition of the hotel was excellent. Rooms were more junior suites, with separate sitting and sleeping areas. There is a large TV in the room with links to Netflix; there is free wifi. The sleeping area is a raised dais with mattresses on the floor, so be aware you need to be mobile enough to get in and out of bed. Ensuite bathroom entirely new and clean. We had a \"mountain view\" room, this looked directly onto Mt Yotei, (a mini Mt Fuji) so was as iconically Japanese as you could wish for. Staff were supremely helpful. The hotel is out of a main centre, being part way between Hirafu and Niseko Village; we didn't find anything much walkable in the vicinity apart from trees. However, there is a shuttle bus to Hirafu and back which was fine for getting to the ski lifts in the morning and going out in the evening. A taxi back from Hirafu was about £8. Breakfast was good with cooked or fresh options. Evening menu not extensive but was good quality.There is a good range of Japanese whisky in the bar - comparable with good Scottish single malt. There is an onsen (a Japanese hot bath affair involving complete lack of clothes) in the hotel which I am assured was splendid (but not my thing). Overall a very comfortable and pleasant stay.

Partner

10/10

Exceptional

16 Aug 2025

MASAKO

部屋からの景色が良く、素敵なホテルでした。
朝食も美味しかったです。

Family

10/10

Exceptional

06 Feb 2025

FINE-HAW

不錯的雪場飯店

雖然有免費藍線巴士到雪場或其他點但是時間不一定有時候等半小時以上，還是得靠飯店巴士時間比較可靠。雪具是自行直接線上跟rhythm 下單後，rhythm 會來接去試裝並載回飯店。還雪具可以直接scan barcode放飯店。纜車票是自行線上下單。其他都還好。

Friends_and_family Family

10/10

Exceptional

04 Feb 2025

Vitor

Hotel muito bom, dedicado à atividade de esqui. Recomendo.

Friends_and_family Family

10/10

Exceptional

23 Jan 2025

Jens

Great value, close to Hirafu

Great place to stay only 5 mins by car to Hirafu (they even have private transfer if you don't have a car). Spacious and clean rooms and a very good breakfast. We were able to leave our luggage early before check in and enjoy the slopes. Highly recommended.

Friends_and_family Family

8/10

Excellent

19 Jan 2025

Dieter

The rooms are great and so was the Onsen.
Staff seems to be a bit lost at times and breakfast could be of higher quality.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Jungho

마음의 평온을 찾고 온 숙소

도시에서 떨어진 한적한 곳에서 가족들과 편안하게 머물 수 있었음. 너무너무 평온한 시골뷰에 마음의 평온을 찾고옴. 주변에 아무것도 없어 시내에 가려면 차로 10분 정도 가야하지만 있을 것은 다 있음.

Friends_and_family Family

10/10

Exceptional

28 Jun 2024

Kit

地方大，舒適。但只有樓梯

Leisure Family

10/10

Exceptional

30 Aug 2023

YUKI

大変綺麗で快適な宿泊でした。朝ごはん付きで嬉しかったです。

Leisure Family_with_children

8/10

Excellent

03 Jul 2023

Fang-Yu

簡單美味的早餐，住宿環境融入自然，很棒的體驗。

Friends_and_family Family

8/10

Excellent

28 Jun 2023

CHUNNAN

整體cp值很高，服務與客房均優質

10/10

Exceptional

19 Jun 2023

Verified traveler

Excellent service, hotel provided pick up in town after our bike race, as well as transport to train station, very friendly staff!

Friends_and_family Friends

10/10

Exceptional

06 Feb 2023

Verified traveler

Fantastic hotel and excellent staffs!

Fantastic hotel and excellent staffs!
i got food posioning during the trip and the GM was so caring, keep asking my situration and help to arrange the ambulance. Thank you very much! will difinately stay over again next year!

10/10

Exceptional

08 Jan 2023

Aya

最寄りの地点まで送迎をしてくれて助かりました。
キッチンの調理器等詳細が事前に知りたかった。
幼児ようのそりがレンタルできることも。

Leisure Family_with_children

10/10

Exceptional

15 Oct 2022

MIDORI

受付のスタッフさんごとても親切かつ英語が流暢でいらっしゃったのが良かったです。大浴場も十分な広さでした。朝食もおいしかったです。

10/10

Exceptional

11 Sep 2022

Yusuke

Great location, great hospitality

Business Self

8/10

Excellent

22 Aug 2022

ユミコ

2回目の宿泊でした。清潔感があり大変よかったのです。
ただ、お掃除をお願いしましたが、意外に雑なお掃除でした。
テーブルも拭かれてなく、洗面所は朝使ったままで、ちょっと残念でした。

Business Partner

10/10

Exceptional

19 Aug 2022

Toshiyuki

ホテルはとてもきれいで、とてもよかったです。

Leisure Family_with_children

10/10

Exceptional

14 Aug 2022

kimiaki

スタッフが親切丁寧でした。

Leisure Family

10/10

Exceptional

02 Aug 2022

Verified traveler

ランニングに最高です。

とっても素敵なホテルでした。
ニセコに行く時は、またこちらを利用させていただきます。

大浴場の利用時間がもう少し長いと尚、良しかな

Friends_and_family Family

10/10

Exceptional

18 Jun 2022

和宏

来年も泊まる場所はここがいい！

Leisure Friends

10/10

Exceptional

03 Jan 2022

Verified traveler

快適な滞在

快適に過ごせた

Friends_and_family Family

10/10

Exceptional

01 Jan 2022

Verified traveler

コロナ禍ということもあり、朝ご飯はお弁当でしたが。出来立てを取りに行くので、美味しかったです。

スタッフさんも最高でした。

Friends_and_family Family

10/10

Exceptional

19 Sep 2021

ミカ

接客がとても良く、乳児連れでも安心して利用できました。シンプルな感じですが清潔感があり、また落ち着いた雰囲気で、ゆっくりのんびりできました。また宿泊したいです。

Business_and_leisure Family_with_children

10/10

Exceptional

09 Aug 2021

Verified traveler

素晴らしかったです!友人家族とロッジ11に2泊しました。大人4名、5、6歳の子供3名。リビングは広く、小上がりの和室もあり子どもたちは大はしゃぎ。Kitchen道具も揃ってて綺麗で最高です。グラスが少なかったのは改善点ですが、他の食器は数も揃っていました。部屋も綺麗でそれぞれにトイレとバスタブ付き浴室があり十分な広さ。アメニティも十分です。。リビングには部屋とは別にトイレとシャワールームがありました。

Leisure Family_with_children