Name: Courtyard By Marriott Portland East
Address: 2811 Ne 181St Ave, Portland, 97230, US

10/10

Exceptional

21 Jul 2026

Kendra

Wonderful and clean property with one of the cleanest pools and fitness areas I’ve seen!

Self

10/10

Exceptional

19 Jul 2026

Kim

The hotel was great. Very clean very well laid out in the rooms. The outdoor space was the star, though lots of seating and a fireplace.

Partner

10/10

Exceptional

13 Jul 2026

Jaycy

Great staff for easy check in and clean rooms and great amenities

Family

10/10

Exceptional

07 Jul 2026

Dara Bianca

Perfect

Partner

8/10

Excellent

05 Jul 2026

Alejandra

Everything was great except breakfast was closed before the time disclosed.

Family_with_children

8/10

Excellent

01 Jul 2026

Joyce

Very convenient location. Wonderful lobby area and outdoor patio area to gather with friends. Quiet. Good food in the restaurant. ( I had a burger & fries)
Things I wasn’t crazy about:
1) The luggage carts. Weird design and not very useful for hauling luggage and hanging wardrobes.
2) The key cards were very sensitive and took several taps here & there for them to work.
3) The big fabric barrel chair in the room was too deep to sit in comfortably.
4) The little side table is so small it’s not good for much.

Friends

10/10

Exceptional

30 Jun 2026

Chris

Great place to stay!

10/10

Exceptional

28 Jun 2026

Carina

Clean room. Nice gym and pool

10/10

Exceptional

26 Jun 2026

JUAN

It was a nice place had everything we needed

Friends

2/10

Poor

22 Jun 2026

Aaron

We recently stayed at this hotel and were disappointed by several service issues.

Check-in took longer than expected because there was only one staff member working at the front desk. While the employee was courteous, the wait was frustrating after a long day of travel.

During check-in, I asked how to access the hotel breakfast since we had paid an additional breakfast surcharge through our reservation. The front desk staff told me that the breakfast staff would have a list of guests who had purchased breakfast. The next morning, however, the breakfast staff told us they did not have such a list and that we needed to get the details from the front desk. After speaking with the front desk, we were informed that only two guests were covered for breakfast. The situation was confusing and highlighted a lack of communication between hotel staff regarding breakfast benefits.

Because the breakfast terms were not clearly communicated and the process was confusing, I contacted Expedia. After reviewing the issue, Expedia agreed to refund the breakfast surcharge.

In addition, our room was not serviced during our stay even after we removed the “Do Not Disturb” sign from the door, which was disappointing.

Overall, the hotel needs to improve communication among staff, provide clearer information about guest benefits, and ensure housekeeping services are provided consistently.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Rosie

My favorite place to stay in town! Everything was great

Partner

4/10

Poor

14 Jun 2026

Raynetta

Room was not the cleanest :(
Made a compliant twice.
Noise level was an issue.
Delton and Aden were awesome!!!
Food was good!
Amenities were great!

Self

4/10

Poor

13 Jun 2026

Benjamin

They do not do house keeping. No bed making no fresh towels even after 3 nights you have to ask. Spoke to the night time manager alls I heard were excuses of how hospitality has changed. Lazy and penny pinching.
The reality is if you stay more then one night your better off with separate reservations so you get a fresh room when you return from a day out.

Self

4/10

Poor

13 Jun 2026

William

Our room was dirty. Long silver hair on the floor all over the place. Spots on the chair and walls. It seemed that it was not cleaned before we arrived. When we tried to talk to someone about it they were always on the phone and didn't want to be bothered. The breakfast that was available with the coupon given to us at check in was very limited and not at all full meals. And we were questioned about where we got the coupon as if we had not be given it. Overall rude morning staff and not a clean room. Disappointing because we spent an extra $150 to stay there instead of the place closer to the event we were attending because we expected it to be a nicer/cleaner place to stay.

Family

10/10

Exceptional

13 Jun 2026

robin

Nice place. The only negative comment has to go to the 10. per day parking junk fee!! It is absolutely ridiculous to charge guests to park a car!!!

Family_with_children

10/10

Exceptional

11 Jun 2026

Sondra

Nice clean hotel. Nice lobby and bar area with pool table.

Business

10/10

Exceptional

07 Jun 2026

Cassandra

It was good location. Lots of food options down the street and easy to get back on highway.

Partner

8/10

Excellent

04 Jun 2026

Dahim

The hotel was amazing and smelled like a 5-star property. It was probably one of the best-smelling hotels I have ever stayed at. The only issues I experienced were seeing a couple of ants in the bathroom throughout my stay, the sink water pressure was very low, and there was no hand soap bottle—only a bar of soap. Other than that, my stay was excellent.

Self

10/10

Exceptional

02 Jun 2026

Cole

All good thanks

Partner

10/10

Exceptional

28 May 2026

ManaRae

The room was clean and quiet and the property was well maintained.

Family

2/10

Poor

27 May 2026

Derick

Stayed here for a work meeting and chose this based on bad reviews for other nearby hotel’s. Also a friend recommended Marriot because they are generally nice.
-charges fee for parking $10 a night
-incidental charge of $40
-can hear everything outside
-noisy upstairs children all night
-charges for breakfast
-attempts to up charge for internet
-annoying plumbing
-uncomfortable bed with lumps and the pillows were just air
-ancient tv that tries to be a smart tv but fails
-toilet paper that falls off the fixture randomly

Booked through Expedia based on price and having read other reviews of other hotels. I didn’t read this one after I got tired of looking but I sure wish I did because for the price it was not worth it. No free breakfast. Paid parking. You can hear everything outside on the second floor. Someone thought it was funny to place kids on the third floor. They cried and banged on the floor all night and if they were doing that they were bouncing something on the ground. The shower while hot and decent pressure was annoying because it dripped on the weird drain fixture causing a ringing noise constantly while in the shower. The toilet paper hook seemed like it just wanted to fall off the wall. Staff were rude when checking in and laughing about the extra charge for breakfast. Also got to kill two spiders I found in the room. Not worth the money or ever coming back to stay at again.

Self

8/10

Excellent

27 May 2026

Suzanne

The rooms were clean and staff lovely.

Business

8/10

Excellent

26 May 2026

Balaji

Everything was good

Family_with_children

10/10

Exceptional

19 May 2026

Katherine

Clean rooms and hotel | very quiet | Staff friendly and respectful

Family_with_children

10/10

Exceptional

17 May 2026

Larisa

Friendly staff, close to the highway, clean room and very spacious

Friends

8/10

Excellent

11 May 2026

Jennilee

This is always our go-to for weekends in PDX. Consistently clean, close to Moda Center, downtown, and all the places we frequent. Thank you.

Family_with_children

2/10

Poor

10 May 2026

Oscar

The room was clean and the building was average, we have stayed here before so we knew what to expect, the front desk ladie who checked us out was rude, we had a billing issue with the restaurant and instead of helping she laughed and implied that it was all my fault, she proceeded to call her manager on the radio and I can clearly hear them taking crap about us and and they both laughed, when the manager come down they both were not only making faces at as but also laughing as if our issue was not big deal, horrible horrible customers service. Never staying here again.

Family_with_children

10/10

Exceptional

07 May 2026

Johannes

Always a great stay !

Partner

10/10

Exceptional

05 May 2026

Ma Kristina

Clean and spacious room. The only concern I had was the heavy footsteps that I can hear from upstairs.

8/10

Excellent

05 May 2026

Athena

Expected toiletries samples (as pictured in hotel photos), but was at a convent location.

Family_with_children

10/10

Exceptional

04 May 2026

Javier

Clean af

10/10

Exceptional

27 Apr 2026

Samuel

Yes indeed

Friends

6/10

Pleasant

21 Apr 2026

Carlos

No me gustó el breakfast ya que no se tiene opción de breakfast completos por el precio que se paga

Self

8/10

Excellent

12 Apr 2026

Tom

Stayed for our family trip and we fairly like it.

Pros: seven eleven with gas station is next to the hotel . The best is the parking fee is very affordable. Still convenient to get to downtown Portland. Room is clean and quiet during night.

Cons: booked of 4 but not only this hotel , bath towels were not enough. Found a couple tiny sugar ants the desk under TV.

Overall we’d like to stay there again : )

Family_with_children

10/10

Exceptional

12 Apr 2026

Javier

Great

Partner

10/10

Exceptional

10 Apr 2026

Kevin

The staff was great and I really enjoyed my room

8/10

Excellent

08 Apr 2026

Sally

The property was lovely, a pool table available and a nice courtyard, comfortable room. The only down side was the room doors slam shut so hard the could be heard at all times

Partner

10/10

Exceptional

06 Apr 2026

Markeith

Great place!!!!

Self

10/10

Exceptional

29 Mar 2026

Patty

I didn't eat breakfast. I'm guessing it's pet friendly, as the throw pillows in my room had dog hair on them.

6/10

Pleasant

28 Mar 2026

Wacey

Very nice hotel but when we woke up all of our stuff in counters were covered in ants.
Amazing staff and pool was nice also has a nice hot tub

Partner

8/10

Excellent

20 Mar 2026

Pete

The guys who checked us in on Wednesday was outstanding!! The gal serving coffee on Friday is rude and disinterested in her job. Had to get her off her phone to do ANYTHING. If I was her boss she would have been done after her attitude and rudeness.

Partner

10/10

Exceptional

19 Mar 2026

Christen

Clean room and friendly staff.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Melanie

Staff was amazing. Comfortable bed, and clean room.

Friends_and_family Friends

4/10

Poor

15 Mar 2026

Bridget

When we arrived the staff was not friendly, definitely felt like we inconvenienced them by asking for a luggage rack .

Family

10/10

Exceptional

10 Mar 2026

John

Rooms are always clean. The staff is friendly and helpful

Business

10/10

Exceptional

03 Mar 2026

Pallavi

The rooms and staff were wonderful. However, there are these nega:
- location: the or

4/10

Poor

02 Mar 2026

Ty

Be aware that there is no continental breakfast and no coffee or tea available in the lobby.
The accommodations were very good and everything was clean.

Family

10/10

Exceptional

17 Feb 2026

Susan

Nice property, rooms were very clean. Beds are a bit hard for my liking, but not terrible. Staff was friendly and helpful. My only issue was the tile around the inside of the pool is very dirty as is the floor tiles around the pool. But the pool and hot tub water were clean, the hot tub was hot and the jets worked well, most hotels usually have a issue with them working and in my experience, either the pool or hot tub or both are closed oftentimes, especially in the winter. This was a great stay for us and our two grandkids and we would be happy to come again.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Ashlee

Stayed for a business trip, quick overnight. Reception was pleasant, room was clean and comfortable. Low maintenance trip but everything I needed. I’d stay again for similar trip.

Business Self

10/10

Exceptional

16 Feb 2026

danielle

so peaceful and quiet. loved the room!

Self

10/10

Exceptional

14 Feb 2026

Jessenia

We had a fantastic time. It was refreshing to see the hotel match the pictures they advertise. Our room, bathroom, elevator and lobby were spotless. Parking was convenient, and we felt safe in our location. The staff was friendly and helpful throughout our stay.

Friends_and_family Family

6/10

Pleasant

11 Feb 2026

Kim

The room was decent, the cleaning staff needs to do a better job. There was an obvious soda or some other kind of “sprayed” substance on the AC/Heat unit and on the wall next to it and another similar spray mark on the wall next to the bed. Someone left crumbs under the coffeemaker tray and there were ants crawling all over them. The bathtub drain hole plate was uncovered/missing, looked like it fell behind the tub somehow. And the air freshener in the lobby and hallways was WAY too strong, overwhelming. We got headaches from it, it was that strong. Carpets in the halls need a good steam cleaning. They charge an extra $10 per night for parking in the hotel parking lot on top of the room rate which is just ridiculous.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Wolfgang

The room was very clean, updated, and spacious. The bistro restaurant downstairs was delicious, coffee was great, and the staff were all relatively friendly.
They light up the outside of the building so the parking lot is well lit for safety of property and vehicles, it was quiet and peaceful. 10/10 we loved it! We’re trying to find a reason to come pack to Portland just to stay here again!

Leisure Family_with_children

6/10

Pleasant

01 Feb 2026

Catherine

The room was clean and in good order, however the toilet paper holder was broken and appeared to have had suffered at least one failed attempt to repair leaving it hanging and holes in wall. It's unfortunate that guests don't treat hotels better. This is a very nice new hotel and already beginning to show wear and tear.

10/10

Exceptional

01 Feb 2026

chris

Clean & safe. Good location for airport hotel.

Leisure Family

6/10

Pleasant

01 Feb 2026

Nalesha

The beds are TOO FIRM, while the pullout bed is lacking and incredibly uncomfortable.

I was bummed that we had a room reserved for 4... but not extra bedding ect. The younger gal working swing didnt seem like she wanted to be there. Headphones in ect. I had to ask for multiple towels for the pool.

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Nolan

Clean rooms. Nice bar and food. Great breakfast menu and reasonably priced.

Kid loved the pool
As well.

Business_and_leisure Family

2/10

Poor

30 Jan 2026

Blake

Horrible GM, Fraudently charged me 250 when I stay there every other week, called and demanded a refund, never returned call. Literally spent about 2k a month here and now myself and my team will no longer be staying there

Business Self

10/10

Exceptional

26 Jan 2026

Brenna

Nice, clean hotel! Staff was very friendly.

8/10

Excellent

26 Jan 2026

Emi

the bed sheet smell not good so I asked for change it before I left in the morning. When I came back it nothing change. So I have to ask the front desk again and they give it to me to change it by myself

Leisure Partner

10/10

Exceptional

24 Jan 2026

Reyes

La comodidad y limpieza estuvo muy bien

10/10

Exceptional

23 Jan 2026

Mehdi

Really good place

Business Family

4/10

Poor

21 Jan 2026

edelmira

The room was organized and decent there was just an overlooked on some of the details like hair in the tub, the complimentary shower dispensers were all empty and there were stains on the curtains.

Business Family

10/10

Exceptional

20 Jan 2026

Mehdi

Really a good place

Business Self

10/10

Exceptional

22 Dec 2025

cathy

nice staff, clean room, quiet location

Leisure Self

10/10

Exceptional

16 Dec 2025

Maurice

Nice people. I just wish the person at the counter stops giving me a handicap room.

Business Self

10/10

Exceptional

08 Dec 2025

CLAUDIA

the front desk staff are great

10/10

Exceptional

02 Dec 2025

Carolyn

Great staff, clean room, and easily accessible parking lot, and felt very safe.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Maurice

Everything was great!

4/10

Poor

01 Dec 2025

Kimberly

We noticed someone had used an ice bag to cover a bright flashing light coming from the smoke detector. Was actually glad the hotel didn't remove it. However, day two of our trip we came back to a huge fan in our room. There had been a leaf from the room above. No one called or said anything until we called the front desk. They moved us..just annoying that they couldn't call or say sorry. Just yep we moved you.

4/10

Poor

01 Dec 2025

Brenda

It’s the front desk lady. She messes up everyone check in.

8/10

Excellent

30 Nov 2025

Mark

Nice

4/10

Poor

29 Nov 2025

Kathleen

Had to look at three rooms before I found enough to stay in … on second day asked if someone would take my trash out and was told no I’m not scheduled for any service. The next day was Thanksgiving so of course no one came then. For three days I took my old trash out, no one ever came and replaced tissue with not a typical Marriott experience and I will not stay here again. From desk person on last day was very rude.

Leisure

4/10

Poor

25 Nov 2025

Mayli

Stayed 4 nights and asked room to be serviced twice. The first time they made the beds and swept the bathroom but did refill shampoo, body wash or conditioner. Also didn’t leave any toliet paper. 2nd time

10/10

Exceptional

23 Nov 2025

Joseph

Great workout room. Pool and jacuzzi were fun. Wish the lobby provided coffee in the morning.

10/10

Exceptional

22 Nov 2025

Dori

The service attendant was very pleasant and provided excellent customer service when I arrived.

Business

10/10

Exceptional

08 Nov 2025

Hank

Yes

Business Self

4/10

Poor

06 Nov 2025

Jordian

Left a day early but they would not refund that day. They told me they could not refund it because paid to a third party. I wonder if Courtyard was paid by the \"Third party\"? So, in my view they should have refunded my money! Won't be staying at a Courtyard in the forseeable.

Leisure Self

6/10

Pleasant

06 Nov 2025

Maurice

I paid for a king, got a queen and it does not feel good when youre 6ft 4

Business

10/10

Exceptional

03 Nov 2025

Cayden

Staff was nice and friendly, room was clean with no difficulties on our stay

Leisure Family

6/10

Pleasant

02 Nov 2025

Janet

The property was very updated and nice. However there was a no smoking or vaping policy on the entire property and our room smelled like marijuana during the night while other customers in the same floor were smoking. So not sure they actually enforce that policy.

Leisure Family

10/10

Exceptional

22 Oct 2025

Ally

Great room very clean and quiet good amenities also!

Friends_and_family Friends

10/10

Exceptional

21 Oct 2025

Ben

The room was clean and comfortable. Nice and modern in decor. Our room was very quiet. We really enjoyed our stay here. We would definitely come back.

Leisure Family

10/10

Exceptional

16 Oct 2025

Chris

Good spot, but right next to the train tracks. Some homeless wandering around and 1 guest made a scene and the police were called our first night there. The guest that had the police called on her was there for the remainder of our stay. I found it odd that they weren’t sent on their way when the cops were called.

Clean room though.

10/10

Exceptional

14 Oct 2025

Socorro Fatima Espinoza

Our first time there and it was really nice and very cozy!

10/10

Exceptional

10 Oct 2025

Jamie

Very friendly, helpful staff

Leisure Self

8/10

Excellent

06 Oct 2025

George

Charged for coffee (a bit of over reach)
Great manager... he deserves reccognition!

Leisure Family

10/10

Exceptional

05 Oct 2025

Raymond

Amazing!!!

8/10

Excellent

04 Oct 2025

Edith

Perfect and quiet stay with all the amenities.

10/10

Exceptional

29 Sep 2025

Natalie

We love Marriott courtyard

The check in host made me my own latte at 5 am. The court yard was so nice and peaceful. Very clean. We have a larger mixed breed dog and they were very accommodating to her.

Partner

2/10

Poor

29 Sep 2025

Ethan

I had to cancel my reservation do my gran

10/10

Exceptional

29 Sep 2025

Charles

Clean and quiet, convenient to the wedding venue we attended. Manager made a great dinner recommendation for us at Guisseppes.

10/10

Exceptional

29 Sep 2025

Nichole

Clean room, front desk super friendly,

Leisure Partner

10/10

Exceptional

28 Sep 2025

Eric

Good stay

Partner

8/10

Excellent

21 Sep 2025

Vanessa

Very nice and modern facility with suburb cleanliness and amazing staff. Comfortable beds with convenience written everywhere! Great freeway access close to the airport.

Business Partner

10/10

Exceptional

16 Sep 2025

Shawn

Amazing stay. Friendly, clean, comfortable! Great value for price!

Leisure Family

8/10

Excellent

14 Sep 2025

Jeffrey

All the staff was excellent and friendly and professional.
Just wish the beds were alittle comfortable and pillows.
Other than that. I will come again and stay in RM101

Business

2/10

Poor

10 Sep 2025

Jo

Apparently the hotel was oversold and my reservation was cancelled without any notification to me. I was moved to a lesser quality property nearby. If I would have known the reservation had been cancelled, I would have found another property of similar or better quality myself. I was not pleased.

Leisure Family

6/10

Pleasant

09 Sep 2025

Angelina

I’m a little disappointed.

The “King” bed is actually only 72x79” which apparently hotels can list as king size. It feels like a queen. The walls are VERY thin and not soundproof. Our neighbors next door were laughing loudly until midnight when I went over and asked them to quiet down. They did, so I assume they weren’t aware how the sound traveled. FYI: ADA rooms are typically on the ground floor, but here they are on the 3rd floor all the way at the end of the hall.

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Mary

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