Sojourn Suites Portland Airport

6/10

Pleasant

10 Mar 2026

Tobi

5 stars is perfect and let’s be honest hard to come by. I would of given 4 except the manager after I’d stayed 3 days and left 3 deposits decides to tell me I couldn’t stay any longer because they don’t take my direct express card ( government issued) and mind you this was only for my concede

6/10

Pleasant

09 Mar 2026

Jayesh

Cleanliness and noise could be related to the ongoing renovation. Many of the desk lights not working. Could not sleep due to noisy temperature control unit.

Bathroom was very clean. Sufficient bathroom supplies.

Family

8/10

Excellent

06 Mar 2026

Vladimir

Yes

10/10

Exceptional

03 Mar 2026

Niamh

Clean spacious room. Lovely staff.

4/10

Poor

28 Feb 2026

Brian

Under construction! Hallways dirty. Restaurant next door excellent

10/10

Exceptional

27 Feb 2026

Leo

Good location. fairly quiet for being near the airport.

Self

6/10

Pleasant

24 Feb 2026

Anthony

Nice staff, clean room. Old and outdated though. Undergoing construction, so I’m sure that it will be better in the near future. But served his purpose since I didn’t have to wake up early to get to the airport and the room was clean.

Partner

4/10

Poor

19 Feb 2026

Ronald

Under construction lots of dust
Had to run the water over five minutes to get hot water 😞

2/10

Poor

15 Feb 2026

Randy

I have stayed here before and was so impressed but wow did things change. The entire building is under construction and being torn apart. Construction noise all day long. Office relocated to an end conference room. Rooms were dirty and no service the entire three day stay. Room keys would only work one time so had to constantly get new ones. I have always recommended this place to friends going to Portland but wow will not be doing that and they definitely lost my business.

Business

6/10

Pleasant

14 Feb 2026

sean m

W around 75 stays in 2025, this last one was the least enjoyable.
Loud, toilet could barely flush, shower stayed cold even after running for 10mins
*** Full disclosure, they are undergoing major renovations.
Great hospitality staff, everyone is great but would like to acknowledge the following people who exceed the standard.
GM Geoff (hope that's right) pleasant, capable problem solver. No issue is too big, no task is to minute. Witnessed him perform both with the same pleasant demeanor. Leads by example not by title.
Front Desk - Rebecca knows her job, does it very well and is friendly and efficient
Front Desk- Patricia friendly, professional yet no nonsense and consistent
Front Desk, House keeping, auditor,- Diana the Swiss army knife of Sojourn. Is there anything she can't do? Always working and is the same the 1st hour or 12th hour of her shift, undeniably delightful.
Security- Sean. Not reactive but proactive in keeping guest and their propertysafe. Thank you all

2/10

Poor

12 Feb 2026

Kenya

Wasn’t aware of the remodeling. Inconvenient check in, dusty and dirty all throughout the hallways!! Room smelled. Horrible experience

Business

4/10

Poor

11 Feb 2026

Tommy

Before booking, I should have considered the construction and remodeling happening at the hotel.

Business Family

8/10

Excellent

11 Feb 2026

Jill

Clean room, lots of space, good price

Partner

6/10

Pleasant

06 Feb 2026

Selarge Suranga John

.

10/10

Exceptional

02 Feb 2026

Eduardo

Super courteous and accommodating staff. The building is going through some renovations but it didnt bother us.

4/10

Poor

01 Feb 2026

David Clifton

Room was ok at best, luke warm water no hot water, tge tub barely drained, the hotel is under major construction and it stinks!

Leisure Partner

2/10

Poor

29 Jan 2026

Pedro

I would like to formally complaint about the wrong information provided by Expedia, first of all the hotel was under construction and this was not informed in your website, even though the personnel in charge was very kind and helpful the amount of dust, the noise made by the workers and the fact that none of the commodities were available make a very unpleasant stay.

Business Self

10/10

Exceptional

15 Jan 2026

Xiaoyan

一楼的房间不是很好、我还是喜欢三楼

8/10

Excellent

14 Jan 2026

Stephen

The bed was uncomfortable. Everything else was fine.

Leisure

10/10

Exceptional

14 Jan 2026

John

We really liked the size of the rooms. They were not dirty they were well kept and modernized as much as possible for the age of the hotel. The staff was super friendly and pay attention to detail

Business_and_leisure Partner

2/10

Poor

13 Jan 2026

Robert

Took the family down for a night from Washington. Booked two rooms.
The first room had an already flooded toilet and a bad smell throughout the room
Requested a different room in the second room TV in the couch area did not work, alarm clock did not work, coffee pot brewed weird
This is our second time staying at this motel. The first time was much more pleasant.

Also did not return my $75 deposit.

Leisure Family_with_children

10/10

Exceptional

12 Jan 2026

Del

Outstanding

2/10

Poor

12 Jan 2026

Adam

The worst room I've ever had at a hotel.. filthy, everything broken, no phone in the room that worked, fridge was broken, bathroom had broken tile and the tub floor had a big patch over the floor, drain didn't drain in shower so you were standing in a foot of water as you showered. Stayed at this location before and everything was great this was the worst hotel stay I've ever had. The room was definitely not worth the cost. Feel like I should be reimbursed for this day it was that bad

Partner

8/10

Excellent

09 Jan 2026

Randy A

Very friendly and professional staff, however the lobby was being remodeled and more signs should be used to help find the way to check in.

Leisure Self

6/10

Pleasant

05 Jan 2026

Laurie

Dated. Old. Duct tape on carpets. Had to ask for towels. Toilet paper holder was dirty. Bed skirts rumpled and improperly placed. Car noise. Kind of creepy.

10/10

Exceptional

03 Jan 2026

Jose

Great stay clean rooms

Self

2/10

Poor

02 Jan 2026

Helen

Horrible

10/10

Exceptional

31 Dec 2025

KATHLEEN

Property is under renovation with understandanle related mess. Wouldn't be too difficult, however, to pick up old sheets lining the hallway floors and maybe run a vacuum cleaner to get up some debris.

Leisure Self

8/10

Excellent

30 Dec 2025

Richard

New transitioning from previous owners with renovations underway. Decent value with lower rates.

8/10

Excellent

30 Dec 2025

Sean Michael

Exceptional Staff

Business

6/10

Pleasant

28 Dec 2025

Linda Oaks

Nice staff

Leisure Family

10/10

Exceptional

28 Dec 2025

Heather

Great room

2/10

Poor

27 Dec 2025

Jan

Staff was rude, hidden incidental charges, computer at front desk not working properly. I ended up not staying there because they were having computer problems.

2/10

Poor

24 Dec 2025

Eric

The best and only good thing about the Sojourn Suites was Jose at the front desk, a true professional. Beyond that, I feel bad for the challenges he has to face at this property. The room was dirty including used coffee pods, comforters with huge burn holes, burnt out lights, a tv with no limited channels and bad picture, a sink that wouldn’t drain. Garbage piled up in the common area trash cans, complimentary coffee wasn’t labeled decaf or regular. The lack of security and safety protocols at this establishment considering the amount of vagrancy and homelessness was shocking. Doors that wouldn’t shut properly to the exterior, my window in my ground floor room was unlocked and had no screen. I’d like to discuss receiving some compensation from Expedia for this stay.

Leisure Partner

8/10

Excellent

24 Dec 2025

Jeremy

The associated restaurant “Jawfish” was nice, friendly staff soild Slice of key lime pie and good bourbon selection

Leisure Self

10/10

Exceptional

22 Dec 2025

Faustino

Good

2/10

Poor

22 Dec 2025

Juan

THERES NO HOT WATER!!

2/10

Poor

21 Dec 2025

Gloria

Found gloves and clothes with blood (junkies? around) and dirty laundry in hallway. felt very unsafe

10/10

Exceptional

20 Dec 2025

John

Nice hotel for the price.

Leisure Family

2/10

Poor

19 Dec 2025

Michael

The desk clerk was awesome, and I saw a security guard walking the property. If it wasn't for this I wouldn't have given them a star. The property is very dated; there is construction happening at restaurant onste maybe hotel is next. Cleaning staff is none existant, trash in corridors and room needed help. I have used bigger and softer towels in the bathroom of a gas station.

Leisure Family

10/10

Exceptional

19 Dec 2025

Kimberly

Staff was pleasant, room was clean bed was awesome!

Leisure Family

8/10

Excellent

18 Dec 2025

Izabelle

The room was clean and very roomy!

10/10

Exceptional

17 Dec 2025

Xiaoyan

很好

Leisure

8/10

Excellent

15 Dec 2025

Mary Ann

P

6/10

Pleasant

13 Dec 2025

Ronee Raelynn

N/A ita an old building, very musty and stuffy and messed with my sinuses. The ice machine was broken

Business_and_leisure Self

10/10

Exceptional

12 Dec 2025

David

Our room was spotless and very quiet and comfortable. Check in was seamless. The staff was friendly, helpful and knowledgeable
This is an older property and showing some signs of its age, but gives a very nice stay.

10/10

Exceptional

11 Dec 2025

Lori

Staff was very friendly

Leisure Self

6/10

Pleasant

10 Dec 2025

Tanya

No fitted sheets and old mattress with stains.

Partner

6/10

Pleasant

10 Dec 2025

Sabrina

The room was very large. It had a little living space with mini fridge and microwave. There were 2 bathroom sinks and good counter space. So good space but the room was old and somewhat out dated. The carpet had several rolls in it so you had to be careful not to trip. No maid service. I quess you have to request it. I was there 5 days.
The lobby was nothing great. Everywhere looked old and out of date. The bathrooms in lobby where so gross is was unreal. The halls always had garbage from rooms and dirty sheets sitting in hall.
I was only there to sleep as I was there to move my parent out of Portland. But, I would never stay there again. I don’t need fancy but do want to feel good and safe and have it clean.

Business_and_leisure Family

8/10

Excellent

10 Dec 2025

Adrian

The property itself was great! Staff was wonderful and pleasant. The hotel could definitely use an upgrade but for the price and convenience and location it was suitable for my needs during my stay! Overall it was fine! A little noisy at night from others across the rooms but overall it was ok

Business_and_leisure Self

10/10

Exceptional

08 Dec 2025

Xiaoyan

Very good

4/10

Poor

07 Dec 2025

John

The whole property has been neglected. I’m sure there are Motel 6’s that are cleaner. I don’t believe there’s a working vacuum on site. Floors were dirty throughout. Found things on the floor of room, moulding looked like it had been chewed off by a dog . No real amenities there. Two of four ice machines were out of order

10/10

Exceptional

07 Dec 2025

Jaime

The staff was very nice. I was having trouble with the refrigerator. Jose let me change rooms.

All the amenities a person could ask for in a hotel. I was not able to go to the restaurant but, will be going back.

Thank you.

Business_and_leisure Self

4/10

Poor

07 Dec 2025

Donald

Room not ready at 5pm (check in time is 4),Ice machine didn't work. Tape in the carpet sears in the hallway. Had a jr suite, TV didn't work in the sitting area. No light bulb in the bedside lamp. Checked in in Demand the AC was on...Room was freezing.Room was clean but in real need of an update. Have no idea how it was rated 8/10?

Leisure Partner

10/10

Exceptional

07 Dec 2025

Doug

Excellent service

Business Self

10/10

Exceptional

07 Dec 2025

Albert

Everything

Leisure Self

8/10

Excellent

03 Dec 2025

Joel and Yoko

Reasonable price and quiet. Staffs are friendly.

Business_and_leisure Family

10/10

Exceptional

30 Nov 2025

Moses

Good property. Very spacious room with good ceiling lights. Needs some carpet cleaning to get rid of bad smell.

Leisure Family

10/10

Exceptional

29 Nov 2025

Thien Phuc

It was fine

Business_and_leisure Partner

6/10

Pleasant

27 Nov 2025

Cathy

Hotel is dated. Check in was a cold process. There is no restaurant on premises.

Friends_and_family Family

8/10

Excellent

26 Nov 2025

Karen

Outdated, needs modernization with things like usb ports. Neds new carpets, psint, etc.

4/10

Poor

24 Nov 2025

Sophia

I got charged for two rooms instead of one, I would appreciate a refund or credit. Thanks!

10/10

Exceptional

23 Nov 2025

Theresa

Room was clean, Staff was very nice. Parking was convenient. Price was amazing.

Leisure Family

10/10

Exceptional

22 Nov 2025

John

Very nice place at a great price.

Leisure Family

6/10

Pleasant

21 Nov 2025

Henry

Be prepared to be disgusted by the room carpet and lack of vacuuming. Room had a weird odor as well and things looked tired and in need of replacing &/or repair.

On the upside, the room I had was amazingly large. You could tell there was a time that it looked great... but that was probably in the early 80's. A deep carpet cleaning/vacuuming/replacement would go far. Bed sheets didn't smell that clean & had a big cigarette burn on what I assumed was the comforter. Pillows smelled off.

But, you can tell they're trying. It's just many things are in need of replacement and/or repair. Perhaps they're getting ready to do that?

10/10

Exceptional

19 Nov 2025

Robert

Fantastic room service, and fron desk was very helpful with my adding days to my stay.

Leisure Self

6/10

Pleasant

17 Nov 2025

Vernon

Very good for the price. Bathtub, bedding, towels all seemed clean, but not so much for other furniture and flooring. Still a good value. All staff I encountered were polite, efficient.

Leisure Self

6/10

Pleasant

16 Nov 2025

lorie

Everyone was so nice. But we had to ask for a remote and wash clothes.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Nathalie T.

Yes the ac and heater worked very well. The room was big with lots of space & amenities also very clean. The staff was nice and it was a safe environment.

2/10

Poor

16 Nov 2025

darrin

There was a booking mistake. Instead of checking with me at 11:00 in the morning why I didn't check out. Security banged on my door at 2:00 in the morning.

The bathroom had water damage with the door pealing paint and wood. Mold in the shower.

Leisure Self

10/10

Exceptional

16 Nov 2025

Del

Room was spotless staff extremely friendly very helpful

Business_and_leisure Self

10/10

Exceptional

15 Nov 2025

John

Large room for the price.

Leisure Family

10/10

Exceptional

14 Nov 2025

Temekia

Awesome great customer service

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Juan

Nice place to stay at

8/10

Excellent

13 Nov 2025

Jennifer

ac was good. staff was helpful although check in did take a bit of time (20 minutes+) due to their system not working. overall, stay was fine

Friends

10/10

Exceptional

12 Nov 2025

Kalyan

Overall a pleasant stay

6/10

Pleasant

11 Nov 2025

Ruth

When we first checked in, our experience was honestly disappointing. The room was dirty and had a terrible smell. The nightstands even looked like they had dried blood stains on them, and the shower head barely worked. It took forever to figure out how to get hot water because the knob just turned all the way around — really strange. We were so exhausted from our flight that night we just went straight to sleep instead of complaining.

The next morning, I spoke with Patricia at the front desk and told her everything that was wrong. She was super nice, apologized right away, and even offered a refund (but since we booked through Expedia, it had to go through them). She moved us to a different room, and it made such a big difference — it was clean, smelled fresh, and the shower worked perfectly.

Thanks to Patricia’s help, our stay turned around and ended up being a lot better. I really appreciate how she handled everything.

10/10

Exceptional

10 Nov 2025

Agato

Clean room

10/10

Exceptional

10 Nov 2025

Jessica

Pleasantly surprised and this gem of a find for a quick overnight stay between flights. Very spacious clean quiet room. Security guard outside front door of hotel all night…so cars and premise were safe.Less than 5 min drive to airport.

Business Family

10/10

Exceptional

10 Nov 2025

Brandon

Rooms are plenty spacious for the price and quite.

Leisure Family

4/10

Poor

07 Nov 2025

Mike

Hallways were dirty, elevator not working, room was big but they didn’t clean it thoroughly and our room key stopped working twice.

Leisure Partner

6/10

Pleasant

04 Nov 2025

Nichole

Room smelled bad but otherwise good. Female staff was extremely rude so I chose to
Leave . Young Hispanic with long hair

Partner

2/10

Poor

04 Nov 2025

Jacob

One of the most disgusting rooms I've been in. No fitted sheet. The staff was very nice though.

8/10

Excellent

04 Nov 2025

Rebecca

Could easily hear neighbors up above, especially when they took a shower, it sounded like a freight train. Room is much larger than we expected, bed comfortable, no creamer only empty used package.

10/10

Exceptional

03 Nov 2025

Nichole

Huge rooms

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

eden

The shower pressure needs some work. The shower curtain was filthy as well as the tub.

2/10

Poor

03 Nov 2025

Kristina

The bed in the room had 3 red stains and a urine stain on the bed sheet

Business_and_leisure Self

2/10

Poor

02 Nov 2025

Tupu

Ok

Business Self

10/10

Exceptional

02 Nov 2025

Tupu

Great rates

10/10

Exceptional

02 Nov 2025

Allen

I room was very clean, quiet and comfortable.

10/10

Exceptional

01 Nov 2025

Cindy

The room was large and comfortable

Business

10/10

Exceptional

31 Oct 2025

Oliver

Great spacious room.

8/10

Excellent

30 Oct 2025

Jan

All was good.

Business Friends

10/10

Exceptional

30 Oct 2025

Cindy

For the price, the stay was great. The rooms are comfortable. Close to the airport

Business

8/10

Excellent

29 Oct 2025

Shelby

Easy check-in. Did the job for a few hours sleep before my flight back home. Big room.

Leisure Friends

8/10

Excellent

29 Oct 2025

Steve

The property itself is a bit run down and appears to be undergoing some renovation, but my room was excellent, and huge. It was really more than I needed and would have been better for a couple or small family. Excellent value for what I paid (under $80 after tax and fees).

There were some issues with the shower that need to be addressed — the faucet leaked and the diverter was broken, so I could only use the shower head. Not a huge problem, and the bathroom was large, clean, and well-stocked.

I used the guest laundry and it was decent, with credit card readers on the machines and an option to pay with your phone.

Someone called my room in the middle of the night and asked for housekeeping. I have no idea how that would happen, and I’m willing to blame the caller for the disturbance.

This place was kind of like two different hotels on the same property — one really nice one inside the room, and a much less nice one outside. One of the elevators was broken, the one I used had some broken parts on it, the hallways were dirty, housekeeping was working well into the evening. But I was more than happy to deal with all that for the low price, and the place was quiet.

My note to all hotels from this day forward is to get streaming services on your TVs. Flipping through cable channels is insane in 2025.

Self

6/10

Pleasant

28 Oct 2025

VAN DIEM HANG

Room = clean, but very old and tired. I was afraid to use any of their amenities.
Staff = nice
But there is nothing much that they can do to the property's condition since everything is supposedly to be renovated in the near futures (it is in their plan). Currently, the restaurant is being renovated now).
A/C = old and loud
Parking = spacious and easy to find available spaces.

8/10

Excellent

28 Oct 2025

Kristina

The rooms were clean and larger than expected which would be ideal for families, although they are a little dated. :)

Partner

6/10

Pleasant

28 Oct 2025

Sara Beth

It was okay for an overnight stay. The carpet looked like it hadn't been washed for awhile. There was peeling paint and it looked like water damage in the bathroom. The room was spacious and the bed comfortable. The heating was good. It seemed like it had previously been an assisted living facility, with support bars and a shower seat installed.

4/10

Poor

28 Oct 2025

Michael

We booked this hotel because it advertised a shuttle to the airport. Learned after we got there that they don’t. The cost of the Lyft to the airport should be refunded.