Candlewood Suites Portland-Airport

10/10

Exceptional

12 Mar 2026

Rhonda

Helpful staff.

8/10

Excellent

10 Mar 2026

Susan

It was a good night before flight place but ghey forgot our wake-up call

2/10

Poor

01 Mar 2026

Olivia

Pet fee is overpriced, no free breakfast or amenities, hotel scent is overpowering, parking is cramped.

Pet

10/10

Exceptional

22 Feb 2026

Yang

The hospitality was outstanding from start to finish. Skylar, in particular, exceeded expectations and went above and beyond to make my stay comfortable and enjoyable. I’m truly grateful for the wonderful service!

10/10

Exceptional

22 Feb 2026

KRYSTAL

The staff was amazing, room was clean, overall great experience

Family_with_children

4/10

Poor

19 Feb 2026

Nicole

Stove top didn't work. Blood splatter above shower. No Kleenex or coffee amenities.

Self

10/10

Exceptional

15 Feb 2026

Tanya C

Absolutely

Friends_and_family Family

2/10

Poor

05 Feb 2026

Jonathan

Staff was rude and un accommodating and did not follow specific special instructions for ADA disabled CUSTOMER

8/10

Excellent

02 Feb 2026

Stephanie

Clean room. Great amenities.

8/10

Excellent

25 Jan 2026

Abdul

Punctual airport shuttle.

Leisure Partner

10/10

Exceptional

12 Jan 2026

DEANDRE

No issues. I will definitely stay again.

8/10

Excellent

10 Jan 2026

Jana

The property was clean and well kept. We liked the convenience of the airport shuttle and that it was near the airport. Gave 4 stars for “family friendly” because it appeared to be more geared towards business travelers, because of the large desk in the room and the rough neighborhood that it’s located in. Also the bed was suppose to be a queen, but felt more like a full size.

Leisure Partner

10/10

Exceptional

09 Jan 2026

YEUN GOO

Excellent

10/10

Exceptional

08 Jan 2026

Cindy

The room is very nice. Everything smells so nice and clean including the hallways!
The check in staff were great.

Leisure Partner

8/10

Excellent

08 Jan 2026

Mary

Kitchen full equip but staff need put instructions in room how to turn on stove with a timer and tv instructions or guide.

Leisure Pet

6/10

Pleasant

05 Jan 2026

Keith

They do not have a pet-free rooms.
I continue to look for hotels that have pet-free rooms. Tired sharing a bed with fleas

10/10

Exceptional

02 Jan 2026

Michael

Front desk staff was amazing. Room is very clean. I noticed that the blow dryer in the bathroom did not work. It was unfortunate, but it wasn’t the end of the world. Overall a great stay.

Leisure Self

10/10

Exceptional

31 Dec 2025

James

All the above

Business

6/10

Pleasant

30 Dec 2025

Breanne

The only thing great about this place is the staff. Honest & truly. When I walked in the amount of AWFUL fragrance present was absolutely intolerable. I was hopeful in the room it wouldn’t be toxic toxic toxic yet it literally seeps through walls. I would love to say this for the record; these toxic fragrances are incredibly harmful. To our health, our lungs, our DNA. The staff says the machines in every hallway are being disabled by the company, yet, the stank will remain. I do not believe anyone should stay here if you care about your health & well-being.

Business_and_leisure Friends

10/10

Exceptional

26 Dec 2025

Sarah

Everything was SUPERB!

10/10

Exceptional

22 Dec 2025

Chadd

This will probably become our hotel of choice when we need to stay a night fo a flight out of PDX. Super easy and friendly check-in, quiet, big room. Fit our family’s need perfectly.

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Jamie

Beds needs to be replaced, it was like sleeping on a rock.

Partner

10/10

Exceptional

15 Dec 2025

Bobbi

Spacious room. Staff was friendly and free shuttle to airport

Leisure Family

10/10

Exceptional

15 Dec 2025

Marsha

Room was clean and staff friendly

8/10

Excellent

14 Dec 2025

Mike

Clean and decent room. There is a small kitchenette in case you want to cook a meal yourself. There are also appliances by the front desk that can be loaned out. There are a few places where you can also get something to eat.

Partner

6/10

Pleasant

14 Dec 2025

Konni

The only reason I’m giving this hotel an OK is because the view from our room was a homeless camp! The fragrance they use to clean in the hallway was so strong you could taste it. With that being said, property was convenient, lots of amenities and the rooms were very clean. Price was right.

Leisure Family

8/10

Excellent

11 Dec 2025

Katie

I chose this hotel because it was IHG and it was the closest to my niece who I was visiting. Very welcoming and friendly staff. I am fussy about cleanliness. The place was spic and span. Bed and linens went beyond my expectation. Appreciated the gym and the fresh coffee in the morning. The area itself is a bit dicey. My view was a large homeless camp right in my backyard. No grocery stores or restaurants nearby. But if you needed laundry facilities or a partial kitchen in the room that was available

Leisure Self

10/10

Exceptional

10 Dec 2025

Leesa

Clean room, loved the kitchen!

6/10

Pleasant

08 Dec 2025

randy

Do not use artificial are sanitizing agents in facility. The significance of this event caused a respiratory event.

Business

10/10

Exceptional

28 Nov 2025

Debra

Exceptional staff, Jason in particular. Very nice and clean room. Highly recommend this hotel.

Leisure Self

10/10

Exceptional

21 Nov 2025

Maria

Clean room, spacious, and great price

Leisure Partner

10/10

Exceptional

07 Nov 2025

Kshitij

Kitchen was clean and well equipped. Nice, clean and quiet. Re

Self

10/10

Exceptional

03 Nov 2025

Lois

Great room and prompt shuttle.

Leisure Self

10/10

Exceptional

22 Oct 2025

andre

Everything was exceptionally perfect.

Leisure Partner

6/10

Pleasant

16 Oct 2025

Dee

I booked this hotel specifically so we could shuttle to the airport only to find it doesn’t run when we needed it. Had to Uber anyway.

Leisure Family

10/10

Exceptional

16 Oct 2025

Kathy

Rooms were great

Leisure

10/10

Exceptional

15 Oct 2025

andre

Laundry setup was nice but had to many machines out of order.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Cesar

Súper hamables todos gracias por tan buen servicio

Business Friends

10/10

Exceptional

09 Oct 2025

Aaron

Frindly staff, nice rooms

Business

8/10

Excellent

09 Oct 2025

Patricia

Shuttle does not run 24 hours as stated in property description.

10/10

Exceptional

04 Oct 2025

Matthew

Good place t

10/10

Exceptional

28 Sep 2025

Emily

Staff upgraded me to two beds at no cost! Everyone was polite and helpful!

Leisure Friends

10/10

Exceptional

25 Sep 2025

Javier E.

Very clean room nice

Business Self

8/10

Excellent

23 Sep 2025

Mark

I thought the hotel was very clean and priced fairly for the location. Staff were also friendly.

Leisure Family

10/10

Exceptional

21 Sep 2025

jim

5star

Business Self

6/10

Pleasant

15 Sep 2025

Sandra

Very convenient to and from many placed many places Portland and especially the airport. even though they had shopping close and dining close by, take a car because you will encounter homeless in the vacant lot next

6/10

Pleasant

15 Sep 2025

Hadi

Check-in is before 1 am or they’ll cancel the reservation without notifying if booked through a third party. Extending the stay was much more expensive than the booked rate.

Business Self

10/10

Exceptional

14 Sep 2025

LORI

5 star

10/10

Exceptional

12 Sep 2025

Grace

Everyone was super nice, room was clean and everything, could not have had a better experience.

Leisure Partner

2/10

Poor

08 Sep 2025

Michelle

We made our reservation on Expidia 30 min prior to getting there. We had a moving truck. We pulled in to the parking lot and there was no parking available and no room to turn around. We had to squeeze to the end and the proceed to turn around little by little to finally get turned around. I was amazed he was able to do all that without hitting any cars. When we asked were we can park the truck because there was no parking available in the parking lot they said to park behind the hotel in the alley. We drove back there and it was dark. And there was a no parking sign.. we were not going to leave all our belongings in a dark alley and it clearly said no parking.. when we asked for our money back so we could go somewhere else they said we would have to deal with Expedia. When I called Expidia they said the shift manager was not available and they would get back to me.. no one had.. we were there for our reservation.. it’s not our fault they had no parking available to accommodate our truck but there was no parking available at all for anyone else to even park a car.. so be wear you may not have parking available here if you decide to stay here.

Business_and_leisure Pet

8/10

Excellent

29 Aug 2025

Karen

Limited shuttle service

We booked this location due to airport shuttle for 6am flight. Turns out they don’t run the shuttle that early.

Friends_and_family Family

4/10

Poor

25 Aug 2025

Timothy

The room is clean but a little bit dark, furniture is outdated.

We were charged for toothbrush and toothpaste from the lobby store even though we never purchased anything.
Although they finally gave us the refund after a few days but still trouble us.

Friends_and_family Friends

10/10

Exceptional

23 Aug 2025

Kevin

It was good.

8/10

Excellent

21 Aug 2025

William

Clean property, rooms were nice. Only real annoyance was how small the parking lot is, way to tight to try and park in there.

Leisure Self

10/10

Exceptional

19 Aug 2025

Jose

Very clean, comfortable and good price.

8/10

Excellent

14 Aug 2025

Christopher

Nice property but definitely small for parking a full size truck and impossible if you’re hauling an enclosed trailer.

10/10

Exceptional

10 Aug 2025

Franky

Was great for the price, much better than the Rosewood Hotel down the street, which we quickly checked out of once we got glimpse of our room. It was conveniently located close to Portland and the hotel in general was clean.

Leisure Family_with_children

2/10

Poor

08 Aug 2025

Kelly

Awful

Business_and_leisure Family

10/10

Exceptional

05 Aug 2025

Kevin

Plenty of room for whole family. Like having a separate bedroom and a kitchen space.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Brian

Staff was great. Hotel convenient to the airport. Need Uber for early morning (3:30am) flight though as no shuttle available.

Leisure Partner

6/10

Pleasant

29 Jul 2025

Doris

The lady that check me in was friendly, but the staff around her was not!

Leisure Self

10/10

Exceptional

26 Jul 2025

Dennis

We were satisfied with our decision to stay at Candlewood.

4/10

Poor

23 Jul 2025

Elise

No water bottle re-fill station! I realize this might seem small, but not being able to re-fill water should truly be a standard hotel amenity.
This made the stay challenging with kids (who drink a lot of water!)

Family_with_children

2/10

Poor

21 Jul 2025

Harish

Disappointed by Miscommunication and Lack of Transparency

I recently stayed at this hotel and originally booked for three nights. However, due to a change in my plans, I needed to check out a night early. I informed the front desk about this change on the day of check-in, which was more than 48 hours before my original checkout date. The staff assured me that this would not be a problem given I am informing them in advance.

Unfortunately, after I checked out, I was informed that the manager did not approve the refund, and therefore I would be charged for all three nights. This was not only disappointing but also frustrating. I followed the exact process that was instructed to me and communicated my change as early as possible.

My main issue isn't with the refund itself, but with the false impression I was given that everything was taken care of. Had I been told up front that a refund wouldn’t be possible, I would have explored alternative options. Instead, I was misled and left with no choice at the last moment.

I hope the hotel can improve its internal communication and be clear and upfront with guests about their policies, especially when it directly affects decision-making and costs.

Leisure Family

6/10

Pleasant

19 Jul 2025

Judith

It was nice

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Teonna

Perfect place to relax

10 out of 10 the staff is friendly and they gave me a gift. The room is spacious its my second time staying because it is the perfect place to relax. It has the best sunset view just beautiful! It has a full loaded kitchen

Partner

10/10

Exceptional

07 Jul 2025

HAROLD

Very pleasing room and service

Leisure Self

10/10

Exceptional

06 Jul 2025

Andrea

Clean and comfortable. It was a quick stay for us but we enjoyed the place to rest our heads.

Leisure

10/10

Exceptional

02 Jul 2025

Teonna

Loved it so much I am booking again

Self

10/10

Exceptional

29 Jun 2025

Suzanne

We picked this hotel because it was close to the airport for our early flight in the morning.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Kestrel

The suites here are quiet, clean, and comfortable with everything you might need for a long stay. There's even a pantry in the room! If there's something you need but isn't provided in the room, like an air fryer, crock pot, or board games, check with the front desk because they probably have it to borrow. The staff is very efficient and and professional, the property is clean and well maintained, and the rooms are spacious and modern. No complaints at all from me, thanks for a great stay at a great price!

Leisure Partner

8/10

Excellent

25 Jun 2025

Soboth

Perfect for airport stay.

Room was clean but need to update towels, have some facial tissues, and perhaps some paper towels for the kitchen.

Partner

10/10

Exceptional

25 Jun 2025

Verified traveler

Superb comfort

No close by grocery stores to walk to for cooking so ended up using hotel store which consists of lots of frozen, high preservative items.
Other than that hotel was superb. Bed was comfortable, space was clean and roomy, fitness center was quiet and well equipped, there was also washer & dryers. Will definately stay again.

Self

10/10

Exceptional

25 Jun 2025

Nicola

The washer and dryer was very convenient. Room was clean and well thought out. 24 hour store downstairs was a great idea! Parking was a little difficult, the spaces were small and too close together. It would work perfectly if everyone drove a small car…

Leisure Partner

10/10

Exceptional

20 Jun 2025

Gilbert

First time staying here. Front end staff made it simple and quick. Will stay again if im in area

2/10

Poor

19 Jun 2025

Ryan

Not helpful when flight was cancelled

Leisure Family

10/10

Exceptional

17 Jun 2025

Anna

This hotel is perfectly fine. I know that might sound like a three star review - it's not. The rooms all have kitchenettes and for a family visiting Portland would be great value for the money. It's not in town but it's near the airport. You'll need a car to get around. It's a little on the older side, but it's clean and the rooms are big. There's even an ice maker in the fridges! You can borrow anything you'd need to cook a nice meal from the cabinets in the lobby and wash up in the dishwasher. It's not super fancy or flashy. It's not in the posh part of town. It's perfectly fine and it does that job very well.

Friends_and_family Family

6/10

Pleasant

13 Jun 2025

Nicolette

The lamp by the bed did not work. There was an ant in the bathroom and I could not turn off the air conditioning. Key was not activated initially.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Lynda

Staff was very accommodating. The hotel and rooms were very clean.

Leisure Family

10/10

Exceptional

12 Jun 2025

Gwin

Nice folks, easy check in, knowledgeable about the area

Business_and_leisure Self

10/10

Exceptional

08 Jun 2025

Tracy L

Great hotel, lovely room, convenient for the airport. Staff were very friendly and professional. Would definitely stay here again.

Leisure Self

10/10

Exceptional

07 Jun 2025

Zaleen

It was amazing . The front desk was always so kind and helpful . The hotel itself is kinda pricy as well as the store they have in it BUT if you have the money to just spend I’d definitely recommend this hotel. Everything about it from the rooms, to the service, to the cleanliness is just 10/10 all around . My husband and I travel for work and we stayed here as long as we could before it got booked out . So get it before it’s filled ! Even the studio rooms are spacious , queen or king beds . The other actual bedrooms are even bigger I bet but if you’re wanting something spacious and doable in terms of price i recommend a king studio room!

Business Partner

4/10

Poor

07 Jun 2025

William

Staff were friendly 0

Self

10/10

Exceptional

02 Jun 2025

Stephen

Staff was great!

Leisure Family

10/10

Exceptional

02 Jun 2025

D

This is a quiet, well organized, newly updated hotel with a fabulous lobby, perfect for extended stays. They’ve thought of everything and the staff is so welcoming and professional.
Some of the amenities like the washers and dryers in the laundry room could use an upgrade, and the little on site grocery store needs to expand its variety of products. Also, the fresh daily coffee they promise was not available, but the staff very kindly offered us instant coffee packets and hot water.
This is a good hotel that could be an amazing hotel with just a few small changes. And the beds and linens are top of the line: best sleep ever after a long day in Portland!

Leisure Family

8/10

Excellent

29 May 2025

Priti

Funny smell in hotel. Too much air freshener perhaps. Parking felt like it might not be possible.

Leisure Self

10/10

Exceptional

28 May 2025

Sherri

From the hotel front desk ladies, the front desk staff was very kind, friendly.the rooms everything was clean smells good, I will be back. Thanks Candlewood for all you did for us!

Friends_and_family Family

10/10

Exceptional

28 May 2025

Joseph

This was amazing - beautiful suite, excellent service. Definitely staying there again in the future

Leisure Family

6/10

Pleasant

25 May 2025

David

if you pay 180.00 per night and No Water bottle is complementary that's a No for a goof feedback.

Business

6/10

Pleasant

25 May 2025

Julian

Price

Last minute book. Pricing wasn’t the best for room

Self

10/10

Exceptional

21 May 2025

Andreka

I was only there for one night but the experience was good

Business Pet

10/10

Exceptional

15 May 2025

Terry

Excellent Property

Very clean and almost completely modern. Because it seems new and oriented to business travelers, I was surprised that there aren’t and USB charging ports in the room. Having just returned from an 8-day trip to France, and this being my only night in a U.S. hotel, I didn’t think to pack an American charging block. That was entirely my fault, and my iPhone and laptop had enough charge from the airplane, but as I said, I was just surprised.
However, everything else was great and I would be happy to stay here again.
The shuttle driver John was very courteous and even ran me back to the airport so I could look for my suitcase that the airline misplaced. He reminded me a lot of McLaren Motorsport CEO Zak Brown, which is my favorite Formula 1 team. 😂

Business Self

10/10

Exceptional

14 May 2025

Domingo

Check in was easy close to the airport and shopping center . Staff are friendly and respectful.

Business Partner

10/10

Exceptional

13 May 2025

Blake

We only stayed one night, but would come back