Name: Extended Stay America - Portland - Vancouver
Address: 300 NE 115th Ave., Vancouver, 98684, US

6/10

Pleasant

29 Jul 2026

Rebecca

Good and bad experience. First I want to say that the staff was really wonderful and went over and beyond to help make my stay good. They are the reason I stayed for my 3 day visit. The bed was comfortable and clean, as we're the towels and bathroom. The floor wasn't very clean. I was happy to have the little kitchenette, but there was no amenities. You have to ask for a coffeemaker spoons, glasses, coffee cups, etc. However, they were all provided free of charge. Unfortunately this business is located in an area that has a large homeless population and there were always groups of people in the parking lot smoking and talking. I was always treated with respect, and never felt afraid, but the feeling that many were living there or at the Motel 6 or Super 8 motel across the street made for a rather sad and depressing visit. Inside the room, the furniture was old and chipped/damaged and the old full size frig had the door on backwards so that you scraped your hand against the wall trying to open it because it had finger pulls rather than a handle. Finally, a leak became apparent under the vinyl wood floor and water was seeping up so I stepped in a small puddle on the way to the bathroom at 5:00am. Granted leaks happen, but this property really needed work. It would have a better future to be fixed up and converted into low cost housing for homeless, along with the other 2 hotels I mentioned.

4/10

Poor

27 Jul 2026

Cory

Stains all over the carpet. Garbage still in the garbage can. Garbage under and beside the bed. Won’t catch me staying here again.

6/10

Pleasant

12 Jun 2026

Mike

It was decent. We didn’t stay long, but for what we needed it worked.

Partner

4/10

Poor

10 Jun 2026

Evelyn

The staff was courteous and it was clean,, but the hotel was run down. Large chips in the furniture, chair footrest that sagged noticeably. Halls with scuff marks everywhere...ones that it was obvious that walls hadn't been painted in a while. Strange smell. I wouldn't have stayed even the one night except for I had purchased it through Hotels.com and would not have gotten a refund.

Self

10/10

Exceptional

29 May 2026

Pasene

Room is super clean, the staff are awesome, great service and friendly, kitchen is good and clean, parking is good and safe.

10/10

Exceptional

15 May 2026

Pasene

Clean room, staff great service and friendly. Kitchen is good and parking, thank you for doing a great service.

10/10

Exceptional

08 May 2026

Pasene

Room is clean, the staff are great service and friendly, kitchen is good

10/10

Exceptional

07 May 2026

Pasene

Clean Room, Great service, friendly and the kitchen is good.

10/10

Exceptional

24 Apr 2026

Pasene

Everything is great, customers service is great, friendly staff is great

Friends_and_family Friends

2/10

Poor

10 Apr 2026

Kelly

I arrived just after 12 am, about 45 minutes after I made the reservation. They said I was marked as a no-show, and they couldn't check me in for 30 minutes. I demanded a refund, and left.

Self

10/10

Exceptional

05 Mar 2026

Joseph

The front desk people are incredibly friendly and helpful. Shopping and food nearby. The hot water is great. Laundry at the facility is incredibly too expensive,otherwise not a bad place to get some quiet sleep.

Family_with_children

8/10

Excellent

01 Mar 2026

Philip

Great staff and it was very clean.

4/10

Poor

22 Feb 2026

Kenneth

The place is probably the lowest end property in the area , which seems unusual for the brand.

It
Was in very poor repair. The cable was disconnected from the TV.The t v was unplugged. The bed was not made , but the used linens were on the floor..

It felt like something between a homeless mission and a motel

Self

2/10

Poor

02 Feb 2026

Lourdes

Staff was very friendly, room was clean, but the hallways smelled like smoke, carpet is really old.

Friends_and_family Family

4/10

Poor

25 Jan 2026

Samantha

Front desk was as helpful as they could be! The place is In Need of a serious update! Extended stays are supposed to welcome you to relax and feel like home! Even cook up some food if you would like! No dishes!, no cups, no amenities whatsoever! Steve Wonder is in charge of cleaning, And if you call a granola bar breakfast, I beg to differ…. But, put all that aside! I think some over stay they’re welcome! The elevators were down so I had to use stairs to second floor, while in trying to do so, there were 4 very intimidating looking women right in the way, and no intentions on moving! I just minded my own, and went to my room. Well my key didn’t work, so I had to do that trip twice! Like the 1st time wasn’t bad enough! I stand my own, but I can honestly say, I did not feel safe!

Business_and_leisure Self

4/10

Poor

05 Jan 2026

Nathan

Staff was courteous and friendly, but the room and the building were in terrible condition. It felt like most features of the room were at least partially broken, including the elevator. The key card had to be reset or replaced about once a day.

Leisure Self

4/10

Poor

02 Jan 2026

Bonnie-Jean

The hotel seems run down and in need of a lot of tlc. Our room was very very noisy, we heard the front door banging open and close all day and night, people were chatting outside the entrance until late, we could hear the elevator door dinging all the time, and, construction workers woke us up one morning hammering in the room next door. The upstairs guest apparently had five kids and a dog in the room. I don't know if they were having a gymnastics competition or what but they were extremely noisy for hours and late into the night. Despite complaining several times to staff nothing seemed to be done about the problem. Staff seemed more upset with me for complaining. This was not a quiet peaceful stay.
Our room itself was pretty decent. Other than the carpet coming apart, water stains on the bathroom ceiling, dirty stove burners, the shower floor was mushy and poor housekeeping. We found several items and dust under the bed and under cabinets that were not cleaned up.
We chose this place for the convenience of having a kitchen so could cook in the room. The room layout was very nice. .
Also the security measures were no longer working. The gated parking lot was open all the time and the gate did not work. The room key lock of the main entrance did not work. We had to wait for staff to come let us in. Most of the day the door was wide open and easy to access.

Leisure Pet

4/10

Poor

29 Nov 2025

Lee

Halls and public areas smelled of smoke. Dead fridge. General need for upkeep. Grab and go breakfast items stale. Had stayed here in the past, but can no longer recommend.

10/10

Exceptional

29 Jul 2025

Elizabeth

Check in with Tiffany was easy.

Self

4/10

Poor

24 Jul 2025

Yurii

It was not a very good experience. We arrived there at night and were told to wait another hour because they have a system update every night from 12.30 to 1.30 am, so keep that in mind because you will not be warned about it in advance. Also the room smelled of dust from the air conditioner. Also the breakfast was very small (literally there was none). All the bedding was covered in hair and it was not pleasant.

Leisure Family

4/10

Poor

20 Jul 2025

Romar

Waited 10 mins before staff came to front desk. Room wasn’t ready, front desk staff said she needed to throw on pillow cases. Room had dog hair all over the floor. very thin walls can hear people in surrounding rooms

Leisure Self

10/10

Exceptional

18 Jul 2025

Erika

The property is nice. The parking was a little chaotic. Only staying one night but it was a good experience.

8/10

Excellent

13 Jul 2025

Eli

Sketchy neighborhood

Being on a tight budget, I was pretty limited with my options. The room was pleasant and the staff was very helpful. I like the secured parking lot but was discouraged when I discovered that the gate to the parking lot was wedged open with rocks. The neighborhood is very sketchy so I didn't sleep very well thinking what was going to happen to my car.

Self

6/10

Pleasant

13 Jul 2025

Rena

The check-in process at the hotel was smooth, and I appreciated that parking was secured behind a gated area. However, I was very disappointed with the cleanliness of the room. The sheets on the bed were stained with yellow marks, and it was clear they had either not been properly cleaned or were permanently stained.

Before checking out, we looked under the bed to make sure we hadn't left anything behind and were shocked to find someone else’s dirty underwear, a used shirt, and old food items like cheese, nuts, and crackers—all clearly left by a previous guest.

While the overall stay was okay, the lack of cleanliness in the room was unacceptable and really took away from the experience.

Leisure Family

4/10

Poor

03 Jul 2025

Theresa

Entering the property there was a gauntlet of smokers and people with pit bulls. The front end person was new and slow and charged me inappropriately. The room smelled terrible, like a dirty dish rag. I was given a new room which was better. Based on the experience I had, I would not recommend this place.

Business_and_leisure Self

4/10

Poor

02 Jul 2025

Brianna

The dirtiest hotel I’ve ever stayed. Also the stinkiest.

Leisure Partner

2/10

Poor

29 Jun 2025

Nancy

Never stay here.

This place is not what I expected . Very disappointed,I did not feel the room was clean floor was sticky and when we wiped it the towel was very dirty. Also the bathtub was not clean.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Julia

The front desk ladies were incredibly nice. The one checked me in I believe was named Tiffany, and the other ladys name I can not recall. The bathroom wasnt necessarily too dirty, but INCREDIBLY out dated. There were not any complimentary toiletries. The bathtub was tiny amd the drain was very clogged with hair, ew. The kithen appliances are all white, but really are an off white/yellow color because they dont get cleaned well and are old.

Leisure Partner

6/10

Pleasant

28 Jun 2025

Phillip

It was good for the price, and the staff was very friendly and attentive. However the rooms were a bit dirty, and it was noisy. The security gate for parking doesn’t always work… and it’s really inconvenient that the key cards don’t work well on the gate.

I mean you can’t beat the price… but I probably won’t stay here again.

Business Self

4/10

Poor

27 Jun 2025

Faith

To much noise for pets

Leisure

2/10

Poor

23 Jun 2025

Sarah

DO NOT STAY!!! The pictures of the rooms are NOT the rooms. This was the most disgusting place I have ever checked into. Upon check-in, the lobby is locked down, the elevator was disgusting and upon entering our room, which was on the third floor the carpet was so slick. The bathtubs were gray from the dirt and we immediately checked out.

Family_with_children

10/10

Exceptional

22 Jun 2025

Mariruth

It was a really wonderful hotel. It was great to have a kitchen to use.

Partner

2/10

Poor

21 Jun 2025

michael

It is a homeless shelter. Passing itself off is a motel. People hanging around everywhere. Smoking smoking dope dogs everywhere. Non-uncommon two to see a person with two dogs walking them down in the hotel. Dogs barking at a lot of the hotel rooms. Unbelievable. Housekeeping was very good with what they had to work with but the place is it dump don't stay there. Obviously owned by an Indian milking. Our government dry. Disgusting

Leisure Self

10/10

Exceptional

19 Jun 2025

Kallai

The staff here go above and beyond for the guests to ensure their stay is a positive experience. EXTRASPECIALLY Tiffany Kendra and Sarah, I adore Tiffany and Sarah is so helpful

Leisure Partner

10/10

Exceptional

19 Jun 2025

Carey

Perfect for what I needed

2/10

Poor

18 Jun 2025

Yessenia

Looks like it’s in the projects and there are literally bums going in and out.

4/10

Poor

14 Jun 2025

Robert

The property would have been better if the rooms were cleaner, dogs weren’t barking and the appearance of long term residents were evident. The lobby and outside had drug addicts hanging a round. Unsafe and dirty.

Leisure Family

2/10

Poor

11 Jun 2025

Kareena

Realky loud And hot

10/10

Exceptional

11 Jun 2025

Braulio

Love how they treat thier guests ❤️

Leisure Self

10/10

Exceptional

10 Jun 2025

Hector

When you want to check in and park at front you can’t, because it’s a guest parking too. Should be for check in and handy cap only

4/10

Poor

08 Jun 2025

John

I would not stay there again.

Leisure Family

8/10

Excellent

01 Jun 2025

Jazelle

It was a bit obvious that the rooms hadn’t seen any updates in a while; the button on the microwave would stick which prevented the door to it from closing until you were able to get it to pop out, it made some odd noises when being used, and the light near the bed didn’t work, and the one by the closet was missing the canopy part of the fixture. Other than the minor inconveniences of the microwave and light issues, the room was great. It was clean, spacious, there was both a table and a desk, a dresser and closet, a full sized fridge, and a deep tub for anyone that would like taking baths. The parking lot was enclosed and the gates for foot traffic required your key card to get into them. The staff was friendly and answered questions without looking disinterested or bored, I had two different individuals from the front desk reprogram my key card when it acted up, and one employee came over and warned me that there was something in the hallway after realizing what direction I was going in to make sure that I didn’t run into it or trip.

I wasn’t a huge fan of having to enter and exit the building exclusively through the lobby, as all of the other doors were emergency exits only. It made it a bit of a pain when I needed to park near the back of the building, but I viewed it as getting my steps in for the day.

Overall it was a pleasant experience for my little staycation get away for time to myself.

Friends_and_family Family

2/10

Poor

17 May 2025

Isabel

I found 2 cockroaches in my room. A friend of mine that I’d talked to also said that they found a cockroach in their room awhile ago here and that staff accused them of planting/faked the picture of the roach. I found one in my bathroom and I’m pretty sure the second one was in my bed and ran down my leg when I woke up this morning and I was sitting in my bed. I’m not too sure whether it was a roach because out of pure terror of bugs I squished it immediately, I thought maybe an ant but ants give off a pheromone when killed so I smelled my hand I squished it with and no smell.

Business_and_leisure Friends

2/10

Poor

17 May 2025

Timothy

Don’t stay here. I don’t write bad reviews often. There are security concerns. There was only cold water in my shower. The smoke alarm had a bag over it in a non smoking room. The hotel is in desperate need of a remodel, the heater was very noisy. Breakfast that was included was oatmeal bars and instant oatmeal. It’s a crap hotel at best.

Leisure

2/10

Poor

04 May 2025

Jessica

The area around the hotel is completely fenced in, which woukd seem to be a safe secure place to visit. However the type of people that hang out at the hotel left this single women feeling unsafe, in addition to the security not being what it appears the fire alarm going off at 4am was not the best way to wake a person and to find out it randomly goes off on a regular bases from others that stay there regularly. I would not recommend this hotel to anyone,especially if your female or have children.

Leisure Self

10/10

Exceptional

30 Apr 2025

Vikki

Smooth check in

10/10

Exceptional

24 Apr 2025

Jonathan

Nice people clean rooms

10/10

Exceptional

18 Apr 2025

Braulio

Love it

10/10

Exceptional

12 Apr 2025

Braulio

Very good people

10/10

Exceptional

12 Apr 2025

Braulio

Love this place

10/10

Exceptional

12 Apr 2025

Kallai

Friendly staff, accommodating as well

10/10

Exceptional

08 Apr 2025

Braulio

Very good ppl

Self

2/10

Poor

07 Apr 2025

Wil

This was the worst hotel I have EVER stayed at. Loud all night. Dirty as hell and I felt like I was staying in the hood.

Leisure Self

10/10

Exceptional

31 Mar 2025

Malik

The entire staff was amazing, and overall, My trip was incredible. A guy named Casey was especially helpful, but honestly EVERY staff member was a grade A worker. The guests were also very hospitable.

Business_and_leisure Partner

10/10

Exceptional

26 Mar 2025

Lisa

It was great

10/10

Exceptional

16 Mar 2025

Chase

Tiffany’s follow up was great. Will stay again

Business Self

4/10

Poor

10 Mar 2025

Michelle Elizabeth

Ok, but some damaged furniture and appliances.

6/10

Pleasant

05 Feb 2025

Lyubov

There is no breakfast as advertised.

Friends_and_family Family

6/10

Pleasant

19 Jan 2025

Francisco

first i got to the room an the toilet was use like the never flash the toilet and i got to change to another room

10/10

Exceptional

02 Jan 2025

Darcy

Room was ok. Some of the lamps didnt work. The smoke detecter was hanging from the cieling.

Business Family

10/10

Exceptional

19 Nov 2024

Hope

Staff was amazing Casey and the manager i forgot her name so sorry but very komd and friendly and also melissa was amazing! Thanks guys cant wait to stay again!

Business Partner

10/10

Exceptional

07 Nov 2024

Veronica

The gate is cool.

4/10

Poor

03 Nov 2024

Gayle

The room above us had kids and a dog that was up and stomped across the floor until 3 am. We called down to the front desk 5 times and not much happened. The phone was unplugged. When we pulled the night stand out there was food and food wrappers

Leisure Friends

10/10

Exceptional

13 Oct 2024

Ron

Awesome

10/10

Exceptional

08 Sep 2024

Shirley

The entire staff was amazing. Always cleaning when business was slow. All very professional, respectful and curtious. Want to give a huge shout out to Tiffany at the front desk. She went above and beyond to make sure we had everything we needed for the 2 weeks we stayed there.With me being slightly disabled this meant the world to me. Will definitely stay in the future ❤️

Leisure Partner

6/10

Pleasant

04 Sep 2024

Nancy

Great staff, though room access on the second floor - with our dogs - was less than stellar. A hotel guest opened their door and allowed their off-leash dog to confront us as we made our way to our room… not the hotel’s fault, but wish folks would observe protocol and keep pets contained and on-leash in halls.

Leisure Pet

4/10

Poor

04 Sep 2024

Verified traveler

Stay somewhere else.

This is a run-down hotel in an area with many homeless people. Security features like gates and locks didn’t work. No ice machine or room cleaning. The room has a kitchenette, but absolutely no dishes, silverware, or anything else is supplied. As a woman traveling alone I would not recommend staying here.

Partner

4/10

Poor

27 Aug 2024

Stephen

Water saving measures on the sink and shower caused problems. Ironing board was broken. Water was leaking through the ceiling

Leisure Self

10/10

Exceptional

17 Aug 2024

Edgar

It was perfect

2/10

Poor

14 Aug 2024

stacey

Horrible

Horrible! Walked in and walked out. Didn’t stay the night. Very bad area of town. Don’t stay here

Friends_and_family Family

2/10

Poor

14 Aug 2024

Francisco

I did copy and paste the message from the google reviews I posted a review. For more details go to google reviews.

This place rents to homeless. Once we arrived prior to check in we noticed there were cars with loud rap music smoking weed and other people smoking cigarettes, you have to be careful when walking not to step on dog poop which is very common on all surroundings, there are garbage dumpsters full of bags and bugs around them.

The rooms are poorly equipped, no hangers in the closet, the kitchen really outdated and full of stains as shown in the pics, lamps in really bad condition, we got a room in the main floor with the window facing to the parking lot and main entrance with all issues I mentioned before. Impossible to sleep.

Something else to add to my review is that around 3:23 am we woke up because somebody was knocking our door constantly so we looked through the peephole and there was a guy holding a cellphone for around 10 mins I assume waiting to get his narcotics picked up. We called front desk no one answered.

If you value your money and your life please don’t stay here. This place is a dump and dangerous at certain times of the day. The management don’t care about the reputation of the place nor the guests’ tranquility. It is totally worth spending a few extra bucks somewhere else.

Leisure Partner

4/10

Poor

29 Jul 2024

Nattanan

Dirty and stinky

Leisure Family

4/10

Poor

20 Jul 2024

Judith

No ice machine. No blow dryer. Breakfast is a bust. Bathroom tub was dirty. Not in a safe area of towm

6/10

Pleasant

20 Jul 2024

Sallyann

Sketch surrounding area. Bed not real comfortable. Doors locked at all times

Leisure

8/10

Excellent

19 Jul 2024

Leanna

Lovely staff quick to answer questions

Business Partner

6/10

Pleasant

17 Jul 2024

Jennifer

Safe, rooms not the cleanest ans you can only go in and out of the front doors which is a little inconvenient but i guess they are just trying to stay safe

4/10

Poor

05 Jul 2024

Linda

Had to ask for coffee pot. At an extended stay! We picked it up at reception desk. When we got itcto room it still had used coffee packet in basket and dried coffee in glass pot! Carpets dirty and torn. Sink was dirty.

Leisure Family

2/10

Poor

30 Jun 2024

Dan

this is a subsidized homeless property. Transients everywhere, room smelled of urin. we left immediately and found another hotel.

Leisure Family

6/10

Pleasant

29 Jun 2024

William

Great front office staff however the property was very dated and lots of sketch people in and near the building.

Business Self

6/10

Pleasant

26 Jun 2024

Jerry

The smell was almost overpowering; we had to purchase some room spray to be able to stay in the room. It was not like other Extended Stays I have been in previously....

Leisure Partner

6/10

Pleasant

10 Jun 2024

Sunnybrook

Our room was pretty comfortable, but the staff seemed very disorganized and not very helpful. The elevator was down for the entire 5 days. Always had people hanging out smoking right outside the lobby area. Breakfast bar was just coffee, oatmeal packets, and mini muffins.

Leisure Partner

2/10

Poor

09 Jun 2024

Aaron

Nope. Don't do it.

Sketchy neighborhood, run down exterior, lots of smoking right by entrance. Room was filthy, Bathroom was nasty. Leftover food still in microwave. Visible dirt and dust on laminated flooring. Unimpressed is an understatement.

Friends_and_family Family

4/10

Poor

21 May 2024

Verified traveler

Horrible

It was dirty and smelled bad

Friends_and_family Family

2/10

Poor

19 May 2024

Insook

Hotel needs some improvement.

Business Self

2/10

Poor

08 May 2024

Fawn

Our room was filthy. Dirt all over the floors, the bed wasnt made with clean sheets, there was crumbs and hairs and dried blood stains on the sheets. We went to the desk and tried a different room on the same floor and we found the same issues. She then tried a room on the top floor and its sheets were at least clean but there was hand prints all over the tv and windows, the tub would hardly drain during a shower and the pull out sofa didnt have bedding available and there was food crumbs and hair on it as well. There was visible damage to carpet and walls throughout the facility. The breakfast station for grab and go dodnt have any coffee and there was no bars or muffins available as it was supposed to so the front desk had to retrieve some.
Management needs to address many, many issues and problems.

Business Family

8/10

Excellent

22 Apr 2024

Neil

Comfortable large room; loved the kitchenette; helpful staff; downside was homeless and “sketchy” characters hanging around property

Business_and_leisure Self

4/10

Poor

10 Apr 2024

Gwen

I heard people up and about and opening doors and closing doors all night long you can hear the neighboring room like they were in the room with you

Leisure Partner

2/10

Poor

08 Apr 2024

Candice

The rooms were dirty and the door was broke.

Business

2/10

Poor

03 Apr 2024

Harlen

Never stay again shower leaking dirty not clean

Partner

8/10

Excellent

26 Mar 2024

Roland

Good for just an overnight stay!

Business Self

6/10

Pleasant

25 Mar 2024

Jill

My room was in disrepair and the hallways were dark and dingy. In hindsight I wish I had spent $20 more and stayed at the Best Western across the street.

Leisure

10/10

Exceptional

24 Mar 2024

sheriy

Lady at the front was very nice an helpful

Business Family

10/10

Exceptional

18 Mar 2024

Bonnie-Jean

The place was a bit run down. The was dog poop am over the front landscaping areas.

Inside was very clean.
The room was super nice. Loved having a kitchenette. The room was fairly spacious.
Nice amenities.

Leisure Pet

6/10

Pleasant

16 Mar 2024

amber

Cheap motel, really clean inside but not in a good area. Safer then some with the gate but locked up like a prison to make it that way. Staff was great and friendly. Overall not horrible experience from motel quality however other guest sketchy as hell. Felt like I was in a movie skit for a mental institution....ear plugs and night quill and you'll stay will be much better. Hope my neighbor finally found who he was looking for in the cupboards all night!

Leisure Self

2/10

Poor

10 Mar 2024

Renz michael anthony

Not coming back

8/10

Excellent

07 Mar 2024

Nikki

The desk clerk was very nice an helpful ..I got a room very quickly no problems...the room was very clean an nice ..will stay here again for sure

Business_and_leisure Friends

2/10

Poor

07 Mar 2024

William

Dont stay here!! #Ghetto

Horrible place. Homeless people everywhere outside. I watched a robbery across the street. Night manager was a tweeker. I showed up at 12:15am (45 min aftewe ordering my room online) and they told me since i arrived after midnight they had to charge me for 2 days. I had flight leaving early in the am and im supposed to be for the entire next day? Room wasnt ready, i had to wait outside for an hour abd then got a call fron the drug addict nught manager that they couldn't rent me a room. No apologies, just a complete jerk. So i drove across the street to motel 6 where I got a room at a discounted rate since i was only going to be there for 6 hours (instead of being charged for 2 days like extended stay wanted to do).

Business

4/10

Poor

06 Mar 2024

Ellen

Microwave broken, piece of something damaged laying on kitchen floor, laundry room key card didn't work, out of hot water and breakfast, not well stocked.

Business_and_leisure Pet

10/10

Exceptional

04 Mar 2024

tracy

I liked that the property was secure behind a iron gate

Business_and_leisure Self

4/10

Poor

04 Mar 2024

Vannessa

Not good

Stayed for 3 days, key card to get to lobby didn’t work hardly at all, front desk lady was kinda rude while checking in. Room was dirty, shower pressure was horrible, went to use the microwave and it was dirty, there was dog treats on the side of one of the beds and empty box from hustler Hollywood from previous people!!