Name: Four Points By Sheraton Portland East
Address: 1919 Northeast 181st. Avenue, Portland, 97230, US

6/10

Pleasant

20 Jun 2026

May

Good for one night stop. I clearly mentioned in our search that we are 5 travellers and in the reservation it says good for 5persons though they mentioned 2 queen bed, we are expectig that there is sofa bed or foldable bed, but upon arrival they do not have room that can accomodate 5 so we end up taking another room which offcourse cost us extra.

Family_with_children

10/10

Exceptional

10 May 2026

Jose

Very clean

Business

8/10

Excellent

04 May 2026

Sandra

Handicapped shower was excellent. Plenty of grab bars and shower chair. Carpet was a little worn, but bed was comfortable and tv worked!

Partner

4/10

Poor

20 Apr 2026

ALMA

Stuff made us feel unwelcome. The booking offered breakfast. They don’t have breakfast. They give us a Boucher to o the restaurant next door. 15 dollars. Bad smell like old. Does not look like the pictures. Terrible experience.

Partner

10/10

Exceptional

17 Apr 2026

Chia-Pei

spacious room, great stay!

Family

8/10

Excellent

06 Apr 2026

Katie

Staff was super nice. Felt secure. Basic hotel and an excellent overnight before heading to the scenic drive to chase waterfalls

Partner

4/10

Poor

27 Mar 2026

barbara

The website promises a 24 hour fitness room. There is no fitness room!! I never would have booked a room in a hotel with no fitness center

Self

10/10

Exceptional

07 Mar 2026

Michael

Clean room and right next to a cool restaurant. Easy access off the I87.

Self

4/10

Poor

22 Feb 2026

Justin

The room was great, but it was very loud throughout the night from unattended children running above us and loud conversations in the middle of the night in the hallway. I went to th front desk in the morning, and the person at the front desk said there is nothing she could do because I didn’t know which room was above me and I don’t call the front desk in the middle of the night to complain. So we checked out one night early.

Partner

10/10

Exceptional

30 Jan 2026

Steven

Clean room. Helpful staff.

Business Self

8/10

Excellent

16 Jan 2026

Yu

Stayed for one night. The gym is a little small, a single room with couple of treadmills and some dumbbells.

Leisure Self

10/10

Exceptional

27 Dec 2025

Christopher

Clean room, friendly staff

Self

8/10

Excellent

19 Dec 2025

Meuy

Clean and neat room. Updated and looks nice except the tub. But overall nice.

Leisure Partner

2/10

Poor

28 Nov 2025

Christina

Amenities they advertise a spa and pool witch were not available and they advertise breakfast witch they do not have available shouldn't advertise things they cannot provide or offer them if not available very disappointed but the room was very well kept and clean and quite staff was friendly no problems there

Family_with_children

10/10

Exceptional

30 Oct 2025

Eugene

Best check in! Quick, friendly!

Leisure Partner

4/10

Poor

09 Oct 2025

Dionne

First off we were not told the parking lot was closed so we had to park in a different area . We were given a handicap room with a crack in the toilet seat that pinched you when you sat down to use the bathroom. The worst part was the hotel smelled like an open sewer when you walked in . Very smelly.. We usually stay a few days once a year but next year will be staying somewhere else.

Leisure Family

8/10

Excellent

30 Sep 2025

laura

We enjoyed our stay. The room was spacious although the bathroom is small. There is also a small bar, concession area and restaurant on site. It was a good location for ghe Gresham area we were visitjng.
The bed was comfortable. I would have liked a heavier weight comforter. But still, we slept very well.

Partner

8/10

Excellent

20 Sep 2025

Darrell

Check in clerk had some difficulty getting the hotel system to integrate with Expedia

Leisure Self

2/10

Poor

13 Sep 2025

Lisa

This was the worst hotel I’ve ever stayed in. Returned from dinner and my door malfunctioned and I was locked out. All my belongings were locked in the room I was told maintenance would not be coming until 6am next morning. At 1230 am I get a knock on my door from the front desk gal saying she opened it with some tool. Needless to say it ruined my stay!!!!

8/10

Excellent

30 Aug 2025

Eric

I like that the rooms are clean and spacious

Leisure Family

8/10

Excellent

20 Aug 2025

Colleen

The room was clean and staff member who helped us at the reception desk was friendly. Parking lot needs upgrade.

6/10

Pleasant

06 Aug 2025

Conrad

Only one Lady as the waitstaff with a temporary kitchen and bar. She was working so hard to take care of everyone! She deserves a raise!!

Business_and_leisure Partner

10/10

Exceptional

02 Aug 2025

Aimee

Love having the fridge and a clean place to sleep. We discovered our paid campground at Mt. Hood locks down at dusk and locked us out of the campground and park so we had a late check in here. I could tell this is a wonderful property when I walked in, and this trip we've left some properties that were not acceptable along the way here from MO. We are relieved.

Leisure Family

6/10

Pleasant

15 Jul 2025

Davi

Just kind of a “meh” quality property. The front desk staff weren’t super friendly. The rooms definitely weren’t the cleanest. House keeping came really early and then didn’t come back. Just not my best stay experience.

Leisure Friends

8/10

Excellent

13 Jul 2025

Walter

Older but Well Maintained

Just a quick overnight on the way. Older property that is well maintained.

Friends_and_family Family

2/10

Poor

05 Jul 2025

Jayesh

Smelled rotten! Foul smell

8/10

Excellent

29 Jun 2025

Dana

Had a nice time

Leisure Family

10/10

Exceptional

21 Jun 2025

Daniel H

Quiet place just off the freeway to pull out and sleep. Just what I needed

Self

10/10

Exceptional

16 Jun 2025

Cary Glen

Very easy checkin and out

Business Partner

10/10

Exceptional

16 Jun 2025

Rodrigo

Clean

6/10

Pleasant

09 Jun 2025

Eduardo

The front desk people were rude. They would cut you off while i was speaking, were not friendly, and simply look annoyed. I understand they deal with alot of people, but they do not need to have that attitude against everyone, especially when im talking respectfully to them.

10/10

Exceptional

08 Jun 2025

Carolina

Very comfortable, great hospitality.

Family

10/10

Exceptional

05 Jun 2025

Danielle

Wonderful stay. Great conference room.

Business Self

10/10

Exceptional

31 May 2025

Mark

Great place thx!

6/10

Pleasant

27 May 2025

Grace

This hotel was fine

Leisure Friends

8/10

Excellent

25 May 2025

kay

Very helpful room was clean

Leisure Family

2/10

Poor

25 May 2025

Marilyn

Dirty and disorganized. Couch had holes in it. Staff are friendly though.

Leisure

10/10

Exceptional

09 May 2025

Abraham

I like it

Business_and_leisure Family_with_children

4/10

Poor

09 Apr 2025

Verified traveler

Not good

Lobby smelled like a dirty diaper. No hot water in our rooms.

Business

2/10

Poor

03 Mar 2025

Gloria

After my reservation online u calles pcer the hotel. To verofied my reservation for 2 rooms. And i formed that i will showep up late nigtj. After 1:00am on 03/01/2025 vecause i wasdrivi ng 5 hours far away and depending on trafic and snow passes. The front desk Lady
Mentioned that it will be fine. The only thing I will do, when i arrive push the rigth bottin to request access and i asked the lady to write a note fir rhe nigrh staff to sxpect me. She asseres me rhst she weite rhe note.
Then when i am arrive the guy/nigrh shift . Told me that he cancelled my reservation. Vecause i am noe showed up. I told him that i informed the hotel that i will arrive late. He told me thst he can not do anyrhing about and the only thing i have to do another reservation and pay there. I told him thst i was paid fir 2 room why i have to pay again. He told me vecsuse i called your reservation. I told him . That was your mistske in cancelled. I told him to find the note where o informed. And he repited again you have to pay agsin i asked him. That i need to talk with jos superviser. He told me. I will call her and ask. And i was waiting there until 6:00am. And he told me that his superviser told him that i have to pay for thw eooms there because it will be a new reservation. And the supercisor will call the theid party where i did the reservation to give me my miminey back.
And now i need hotel.com to help me with this the roblem because i am being charges twice for 2 room i ended paying 4

Friends_and_family Family

10/10

Exceptional

24 Feb 2025

Sandy Garcia

Straight road drive to airport. Clean and safe.

Leisure Family

8/10

Excellent

15 Feb 2025

Mohammad Qaisar

Good and clean hotel

10/10

Exceptional

21 Jan 2025

Geuri

Everything

10/10

Exceptional

09 Jan 2025

Craig

The room was nice and the bed was comfortable. The heater wasn’t noisy like most hotels.

Business Self

10/10

Exceptional

05 Jan 2025

Audrey R

Liked it but some fixes

This was a great stay although I wouldn’t have loved it if I didn’t have family to visit. My only large complaint was that the AC/heating unit made a squealing noise. Of course, I didn’t notice until the middle of our first night and by then, I knew we would only be sleeping there and with family the rest of the time, so it was not a huge deal.

Partner

10/10

Exceptional

19 Dec 2024

Iasuo

Very awesome. Great staff. I’ll be coming back and forth.

4/10

Poor

15 Dec 2024

Paloma

Property was clean and staff was kind and helpful the only issue was the walls are not soundproof at all and we could hear the family next door all night.

Leisure Family

8/10

Excellent

21 Nov 2024

Shalome

It was decent, just needed a place to stay for the night before heading home

Family

2/10

Poor

11 Nov 2024

aaron

This property was terrible. When we showed up to a reserved handicap accessible room, we walked in and the room hadn't even been cleaned. The beds had dirty aheets, the bathroom had dirty towels on the floor, and they wpuldnt even refund our money, because we had used Expedia.

Business Family

8/10

Excellent

05 Nov 2024

RICK

Close to venue I had to attend

4/10

Poor

21 Oct 2024

Tanya

Overpriced hotel. We didn’t feel safe at the hotel

Leisure Family

10/10

Exceptional

18 Oct 2024

leoncio

Clean and friendly

Leisure Family

6/10

Pleasant

12 Sep 2024

Rose

Check-in was bizarre as the front desk worker assumed that my male fiance and I wouldn't want to sleep in the same bed and was extremely unfriendly. She was very concerned that we didn't want two beds or a couch bed. Also didn't greet us and seemed upset to be doing her job.

Leisure Partner

10/10

Exceptional

07 Sep 2024

John

Super clean, nicely updated, spacious room!

Leisure Partner

2/10

Poor

03 Sep 2024

William

…

6/10

Pleasant

27 Aug 2024

Brian

It was just okay—nothing special. It's a middle-of-the-road kind of place and not the safest location. My biggest complaint was that upon booking, they asked if I wanted to pay a little extra to get coupons for breakfast at the local dinner. It wasn't until seeing the menu and the prices that it became clear the coupons were more expensive than what the restaurant charged for meals, and there were no refund offers. It's a little scammy. I would not stay again or recommend it to a friend.

Leisure Family_with_children

10/10

Exceptional

23 Aug 2024

David

The bed was great and the room was clean. Also dog friendly.

Business_and_leisure Pet

8/10

Excellent

21 Aug 2024

Chuong

We were assigned a room facing a major street. Noisy early in the morning. But everything else was great. Would stay again if given a room not facing the street.

Leisure

10/10

Exceptional

18 Aug 2024

Ed

Will come again

2/10

Poor

17 Aug 2024

April

False promises and out almost $600 in one night

Was not mentioned this hotel was not pet friendly when we booked through the app. We arrived and was told at check in that we would not be able to have our puppy with us even if we offered to pay an additional fee. I asked to speak to a manager for a refund and the front desk receptionist called her manager and said I would receive a call back the following day in regards to a refund. My family and I had to drive another hour south to another hotel and pay an additional $300 for a nights stay after driving over 5 hours from Washington. No call was received the following day from the manager nor a refund. We never checked in and paid almost $300 for a nights stay we were unable to use. This poor customer service, communication and lack of follow through has lead my family a negative experience at this hotel and booking through hotel.com.

Friends_and_family Family

10/10

Exceptional

14 Aug 2024

Carmen

Relatively new and clean.

Leisure Partner

2/10

Poor

05 Aug 2024

Cheri

Someone wet the bed

We turned off the lights and climbed into bed at 10 pm. My husband immediately daid the sheets feel wet. It was a hot day so I thought he was sweating but he said no, I’m feeling wet on the sheets. We turned on lights and there was a giant water stain on the bottom sheet - clearly the mattress had been peed on and a lazy housekeeper put new sheets on anyway. We were able to get a room change but should have e gotten a refund. Worn chairs had duct tape on the arms, carpets were dirty. I spent the rest of the night wondering if there were bedbugs! I was so creeped out. Disgusting.

Partner

10/10

Exceptional

19 Jul 2024

Arnoldo

Staff was very accommodating

4/10

Poor

12 Jul 2024

chris

Not a good area
Super poor tv service
Poor sound dampening between rooms

6/10

Pleasant

12 Jul 2024

Nakisha

Had to change rooms because the headboard was greasy for some reason. The largest rooms do not sleep 5 as the website says. The pool was not available and under renovation. I did like the breakfast vouchers for Elmer's next door.

Leisure Family_with_children

6/10

Pleasant

07 Jul 2024

Kody

The pool was out which was not advertised during a heat wave and several little parts for doors, lights, ect were loose or broken.

Friends_and_family Family

2/10

Poor

07 Jul 2024

Scott

Marriot should be ashamed.

View of loud street. Almost no water from bathroom sink. Pools closed. Bar is closed. No breakfast service.

Self

8/10

Excellent

03 Jul 2024

Wingkeung Edward

Unsafe surroundings

Business Self

10/10

Exceptional

02 Jul 2024

Marjorie

We stay here every time we come to Gresham. It is quiet and Elmers is connected. There are gas stations and small stores within walking district plus the Chocolate Factory is across the street.

Leisure Partner

10/10

Exceptional

26 Jun 2024

Jessica

Lovely staff, mellow, and clean.

10/10

Exceptional

25 Jun 2024

Kirill

The hotel is great and clean, it’s a Mariott property so you would expect that

Business_and_leisure Self

6/10

Pleasant

23 Jun 2024

Cierra

A Fine Place To Sleep

This hotel did the job. We did have a cozy clean bed to sleep in & we were happy with that. A number of small things took away from the experience though- the shower head was broken so we couldn’t get the water hot enough, our ac made a weird noise, the tissue box was soaking wet, they told us quarters were available from the front desk for laundry & then they were out of quarters at said front desk. The young woman at the front desk was pretty uninformed & not too friendly. We chose the option during checkout that included breakfast vouchers & it didn’t show up on their end, idk if that is a Hotel.com problem or the hotel itself but that should be addressed. They did end up giving us the vouchers though & the restaurant next door was delicious. We got the room for a discount last minute, if we would’ve paid full price I’d be disappointed.

Partner

8/10

Excellent

23 Jun 2024

David

No pool no breakfast

8/10

Excellent

21 Jun 2024

Vu

Very clean

10/10

Exceptional

21 Jun 2024

Robert

Friendly staff and Elmer's right next door!

Leisure Self

8/10

Excellent

20 Jun 2024

Leslie

Pros: Great location right off of the Interstate; connected to restaurant with good food; amazingly friendly and helpful staff
Con: beds and pillows were extremely uncomfortable

Leisure Family

10/10

Exceptional

19 Jun 2024

Alexandra

It was a good stay. We stayed one night. Last minute booking and the service was good. Rooms were clean, spacious, comfortable. The only negative comment I have is that you can hear the noises coming from the hall, next room guest went in and out, throwing the door, opening and stomping, but that wasnt the hotel fault, it was the inconsiderate guest staying in the next room other than that, it was a pleaseant stay!

Leisure Partner

10/10

Exceptional

16 Jun 2024

Esther

.

10/10

Exceptional

02 Jun 2024

Anthony

Highly recommended…

Needs counter or table space in the bathroom for the wife’s makeup and accessories…
But all in all a very nice place.
Will be back down the road again.

2/10

Poor

27 May 2024

Veronica

Dirty

2/10

Poor

08 May 2024

Gregory

NO TV!

not good no TV and nobody much cared.

Friends_and_family Friends

6/10

Pleasant

19 Apr 2024

Augusta

The hotel was okay. Our family chose this location due to its proximity to an event we were attending. The area is more of an industrial area and there are limited dining options. If we need to stay in this area in the future I would look at other options. Not that there was anything wrong with the stay or the staff it was more the price to stay was comparable to nicer properties nearby.

Business_and_leisure

10/10

Exceptional

31 Mar 2024

James

Ask for a room on the parking lot side

The hotel is on a very busy street, and the street noise is very loud. Lots of racing cars in the middle of the night. And train tracks /train noise.

Friends_and_family Family

10/10

Exceptional

17 Mar 2024

Heather

Our room was clean and comfortable. The beds were awesome. My only suggestion is to have half and half for the coffee in the lobby. Coffeemate doesn’t cut it.

Leisure Friends

10/10

Exceptional

29 Jan 2024

Grant

1 night stay for a funeral. Close to facilities and family. Convenient, right off the interstate. Nice room with comfortable bed. Not the nicest neighborhood but it is a suburb of Portland so there really are few nice neighborhoods anymore.

Leisure Partner

6/10

Pleasant

27 Jan 2024

Robert Tyrone

Friendly staff

Business Self

8/10

Excellent

02 Jan 2024

Steven L

The area around the hotel was convenient and clean.

Business Family

6/10

Pleasant

28 Dec 2023

Preston

Crack heads a wonder, doors slam if let go.

Business Family

10/10

Exceptional

03 Dec 2023

Elizabeth

The property is off the beaten path in a very quiet area, right next to a phenominal restaurant. The staff is great and super friendly! There is public transportation all over. We rented a car but there are tons of options!
We will be back here next time we come to Portland!

Leisure Family

4/10

Poor

09 Oct 2023

Sohreet

Not up to Four Points by Sheraton standard

Hotel is ok. Not up to Four Points by Sheraton standards.

Friends_and_family Family

10/10

Exceptional

03 Sep 2023

tree

Was very impressed with how clean the room was. Ive stayed at other hotels and paid a lot more for it and the room was so gross. This hotel was spotless and very reasonably priced. Staff was also very friendly and professional even though there was a guest furious about only god knows what. I would definitely stay here again.

Leisure Self

10/10

Exceptional

02 Sep 2023

Siddharth

Good location

Leisure Family

4/10

Poor

31 Jul 2023

nora

I found hair on the bathroom floor, only 1 hand towel an d 1 bath towel. The toilet was dirty from the outside.

The lady when checking in was not that helpful.

10/10

Exceptional

31 Jul 2023

Marjorie

Loved it.

6/10

Pleasant

27 Jul 2023

Arjuna

Hotel room was decent and clean. The air in the hotel still smells like cigarettes. Carpet was pretty filthy and old. There is a huge power station right next door. The whole neighborhood has a very sketchy vibe with people doing weird things while we were there.

Leisure Partner

2/10

Poor

25 Jul 2023

kelly

The cost was $263 for a crappy room, dirty/stained carpet. But I did have a lovely view of Highway 84. The hotel bar/restaurant was pathetic. All I wanted was a nice glass of wine after driving eight hours and all I got was a basically run down \"Denny's\" type restaurant. Y'all really, really let me down on this one.

10/10

Exceptional

19 Jul 2023

Sheree

.

Leisure Partner

2/10

Poor

19 Jul 2023

Paul

I booked a suite, I was shocked how small the bed was compared to a good size room(smaller than a queen and I’m 6’3, my legs were dangling). It also felt like it would collapse at any moment it was that bad. My son also felt every spring on the couch could not sleep all night. Avoid at all costs the street side, you will hear every car going down the road, is that noisy! I booked thru Expedia, bought breakfast $15 a person, when I got to the hotel they gave me a restaurant voucher for $10 a person, I ended up paying $35 extra for myself and my wife for a continental breakfast. Overall a really bad experience!

Business_and_leisure Family

4/10

Poor

16 Jul 2023

Verified traveler

The room was not nice at all. Smelled like cigarettes and was made to sign a no smoking policy. Felt judged from the time i walked in and had to \"change\" rooms because the older lady

Partner

8/10

Excellent

06 Jul 2023

Wingkeung Edward

Excellent service for check-in counter- Miss Jaylin 👍👍