Franklyn D. Resort & Spa All Inclusive

6/10

Pleasant

30 Jul 2026

christina

The Staff at this location is amazing! The location is on the beach and peaceful ❤️ My main complaint was the upkeep of the hotel. My room did not have a working TV My whole trip. As a solo traveller I like to have background noise at night. Even if there was a smart TV, I could have had YouTube or something on, but it was an old TV with no cable. When I brought it to the attention of the front desk, they said the cable has been out for awhile. The air conditioning was spotty , but I could manage. The meals were served at inconvenient times. The one night I missed dinner by 10 minutes, the server basically said nothing she could do. It was a bus boy that came to my rescue , he approached me and said he could get me a plate for dinner and carried it out for me. Should this not have been the response from the server/hostess? Not the person clearing the dishwasher? My friend had a bad experience, with his room. 2 nights the air conditioning stopped working when we came in at 11pm and no one was around to assist. He had to stay with me those nights after unsuccessfully attempting to sleep in the sweat lodge of a room. What if he was truly a solo traveler? Nit only was he inconvenienced by I was as well. I don't expect the staff to be HVAC experts, however I do expect management to step up amd provide the services and amenities that guests paid for.

10/10

Exceptional

19 Jul 2026

Natalie

This place is absolutely wonderful. The staff were so nice and accommodating. I wish I knew about this place when my kids were much younger. I felt like our nanny was part of our family. Very attentive and caring. Great environment for families. I loved it so much I even stayed an extra night because I wasn’t ready to leave.

Family_with_children

8/10

Excellent

18 Jul 2026

IRYNA

It’s definitely not 5 stars Hotel. HOWEVER, if you have kids and like a local food, this hotel is for you. I traveled with two 9 years old, and on our way back home they asked if we can come back. We had the nice room with a beautiful view, and nanny service was included. Nanny Melrose was with kids most of the time, and they like her. Sanique from kids club is amazing. She does her best to entertain kids. The hotel has small and not really swimmable beach, but 2-3 minutes walk from the pool there is a nice public beach.

Family_with_children

10/10

Exceptional

06 Jul 2026

Karen

The property was very kids friendly, I had an amazing time with my grandchildren, nanny services was a blessing, thank you Sophie for your time and patience, friendly staff, the room was clean and spacious, my new vacation home whenever am in Jamaica with children

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

ozetta

Most of the staff were super helpful and most were very friendly. The place itself is very old and needs to be upgraded. The boat needs to be replaced, engine stopped while we were out in the ocean. It was scary for my family but the staff on board were resilient. It was not their fault. The boat is super old. The gym equipment is very old, needs upgrade. The arts & craft were minimal and needs to purchase more supplies Again, staff was great but the supplies were low. The gift shop had virtually no sizes. The small beach access had very old chairs and no umbrellas. Towels scarce. It was not at all what I expected. We made the most of it for 8 days. I did not complain because we were out of the county and the did not want any problems for my family so we did our best to enjoy. I would not stay there again.

10/10

Exceptional

29 Jun 2026

Kimberly

Amazing time !!! Gem of a place !!

10/10

Exceptional

14 Jun 2026

Rebecca Ann

if you have kids ages babies to I would say 12 this would be the ideal place , quaint intimate and gives parents especially SINGLE MOTHERS A break .They have snorkeling that comes with your stay, scuba if you want I think .. access to an amazing beach off the side of the property.. The food is great and they will work with your children food needs . Both of my children are autistic and Ms.Trudy who was their nanny was the most amazing person ever, my children who are 4.5 and 7.5 adores her and their stay .This is perfect for autism families TBH , safe small resort easy layout and a steady routine . ALSO YOUR NANNY CAN GO ON THE EXCURSIONS WITH YOU IF YOU WANT . The staff hands down is the best .. From Ms chrissy, Sammy, shanquie, davian and I cant forget the kids favorite ALEX ... tip accordingly and generously, the staff deserves it and then some .. they have mango tree and coconut trees .. I mean there is soo much that I cant even remember. Oh and there and ATM and small market in walking distance.. Oh there's kayaking also ...

Family_with_children

10/10

Exceptional

10 Jun 2026

Marie

Awesome

Self

8/10

Excellent

07 Jun 2026

Guadalupe

Pro and cons.

My plan was to sit at the resort and not do anything else.

Pros
Round trip airport shuttle
Food included/drinks
Clear beach next door
Boat/kayak
Lifeguard on deck

Cons
Didn’t feel welcomed when dining there. The servers weren’t very friendly.

There are more pros than cons, but I know customer service can either make or break your trip. This was definitely a break moment. Would I stay here again, no.

Self

8/10

Excellent

16 May 2026

Julie Alberta

This is an older resort but it’s authentic to Jamaica. The staff were amazing!!! If you want to feel the relaxed feeling of being home, this is definitely the place to be. The food was delicious and the drinks were very good. The beach was tiny but nice. There’s a larger beautiful beach for people who want something bigger. The large pool was great and the water slide was really fun. We loved it that the resort was small. We will definitely be returning!! One love!!

Partner

10/10

Exceptional

01 May 2026

Kendra Keikiokalani

The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️

Family

2/10

Poor

29 Apr 2026

Brittany

Not as expected. Staff are very pleasant and well groomed. Nothing was open. Pool was never cleaned had to wait to get in and when it did get cleaned it rained. Not much food to choose from.

Family_with_children

8/10

Excellent

26 Apr 2026

Oral

It’s okay for me I don’t know about everyone else I am low key person

Self

10/10

Exceptional

13 Apr 2026

Stephen

With the possible exception of some places in Italy, I have NEVER been to such a child-friendly environment. The staff were incredible and made us feel like home. It was like staying in a Jamaican uncle's house on the beach. We will definitely go back!

Family_with_children

10/10

Exceptional

11 Apr 2026

Kamisha

I loved the atmosphere and the people were friendly. I would stay again!

8/10

Excellent

11 Apr 2026

Deolall

Yes

Partner

10/10

Exceptional

08 Apr 2026

Keri

My family and I had a great time here. It is much smaller than I’m used to but the kindness and smiles from everyone who worked there certainly made up for that. The service staff went above and beyond everyday and always had a smile to give. The food was great and we enjoyed sampling some Jamaican food. The jerk chicken and hand breaded onion rings were enjoyed daily by us.
We would certainly return if we come back to Runaway Bay in the future!

Family_with_children

10/10

Exceptional

05 Apr 2026

Victor

The property is an amazing vacation destination with family. Super family friendly and oriented.

Staff is really attentive. Nannies for the kids are very good and the property has great entertainment.

The property has suffered Hurricane damage. But they are working on getting everything back in order.

Highly recommend for a good, relax away vacation where you and the kids can both relax and enjoy.

Family_with_children

8/10

Excellent

04 Apr 2026

Rollington

N/A

Self

10/10

Exceptional

31 Mar 2026

Maria

The airport shuttle was straightforward and the driver was welcoming.

Self

10/10

Exceptional

23 Mar 2026

Donato

Beautiful location

Family_with_children

10/10

Exceptional

22 Mar 2026

Jana

The beach view was absolutely stunning. The property is still working through a few remodels after the hurricane in November 2025, but it didn’t take away from the experience. What truly makes this place special is the staff and the owner. They are some of the kindest people you’ll meet and make you feel like part of the family from the moment you artive

Family_with_children

2/10

Poor

22 Mar 2026

melissa

Now I tried to give this property grace because the employees are so sweet. The managers and staff truly
Are understandable. This property was far below my standards. You have to be accustom to staying at like a Red roof Inn in the states to be comfortable here. Ants on the bed biting me at night. Rust and peeling of paint. No care given to the property grounds. The bar had basically no drinks. No grill guy cooking with no gloves and scratching every part of his body. I’m in the medical field and was severely disgusted. What was suppose to be a 4-5 night stay ended up being a one night and left to go to Moon Palace. Where it felt like a breath of fresh air. Back to this resort— the slide looked as if it needed renovation. Horrible condition. The beach access was minimal and filthy. Nothing was neat and nothing looked like the pictures. It took me a while to do this review because I want all businesses to make money but this one is for people looking to getaway with the bare minimum. The food was HORRIBLE my kids described it as eating cardboard. Like eating just to get full because nothing had a taste. It was the worst hotel I have ever stayed at. But the staff was understanding to my standards and allowed me to depart. The check-in process was still on paper. Like literally where is the money going—not in improving the facility. They blame it on the hurricane come like the hurricane should have just take it away. The blame Wi-Fi, food, light, everything on the hurricane.

Family_with_children

10/10

Exceptional

15 Mar 2026

Wyatt

This place is a hidden gem!!! Owner and staff were amazing… Highly recommend

2/10

Poor

13 Mar 2026

Gloria M

Only 1 restaurant open, it rained one night and water came into the room from the ac and roof that flooded the bedroom floor causing my daughter to fall and hurt her knee and elbow as she got off the bed, i reported this to the stuff and all they did was to clean the floor. outdated infrastructure, small rocky beach making unsuitable to swimming , and inconsistent food quality. Old and stained loungers, and poor water pressure . Stray cats in dining areas, children play area grounds are unkempt with debris making it dangerous for children. This felt mostly like a Motel or an unkempt camp rather than a resort. The nanny services was the primary draw but i was very disappointed because our assigned nanny did not make any effort to make a connection either us but rather was socializing with another family she wasn’t assigned to.

10/10

Exceptional

08 Mar 2026

Gloria

I recently sent my mom to Franklyn D. Resort in Runaway Bay, Jamaica to celebrate her 69th birthday, and I cannot say enough wonderful things about the experience she had there. From the moment she arrived, the staff treated her like royalty. Everyone was incredibly warm, welcoming, and attentive.

They truly went above and beyond to make her birthday special. They decorated her chair with beautiful gold and black balloons and surprised her with a full birthday cake. What touched me even more was their kindness when she wasn’t feeling well one day—someone from the resort personally took her to the pharmacy to make sure she was okay. That level of care meant the world to me.

Franklyn D. Resort may not advertise itself as a five-star luxury hotel, but the treatment and hospitality they provide is absolutely five-star. If you are traveling with family, kids, celebrating a birthday, or even sending an elderly loved one to relax, you can rest assured they will be in good hands—even if traveling alone.

Thank you to the amazing team at Franklyn D. Resort for making my mom’s birthday unforgettable. I highly recommend this resort to anyone looking for genuine Jamaican hospitality and heartfelt service.

Self

6/10

Pleasant

08 Mar 2026

Richard

This hotel at one time was top of the line. The very best. But now it’s old and tired. The hurricane that happened last year did alot of damage and repairs are slow in bringing this property back to its glory days. Little things caught my attention like new matts for the lounge chairs existing ones old and they smelled. Broken lounges, Beach was small and rocky hard to get into ocean to swim. One night of entertainment and literally nothing to for senior adults. Food was good limited variety but good. Rooms were clean and staff friendly and would go out of their way to make you comfortable. Overall I would not recommend this place until improvements have been made.

4/10

Poor

06 Mar 2026

frank

The property potential is indeed promising, yet the current condition of the property appears to be underappreciated and outdated.

Family

10/10

Exceptional

01 Mar 2026

Sammy

Starting from the receptionist…very nice & informative! The staff overall were super friendly & helpful. Every single day, didn’t matter the time, they were there to help. The rooms were clean & filled with utilities, from plates to cups to water bottles and milk. If you needed extra, they assisted & provided you with anything and everything. Even without asking you, they made sure you had things! Just would like to shout out our nanny Kerina that was assigned to us. She was always with a smile & very helpful. Even though our kids were so glued on to us, Kerina was around to help out. I would also like to shout out the manager (I forgot her name), she was so kind to take me to the supermarket to buy my baby formula. Overall, I had a great time and experience at the FDR. Would highly recommend if you have kids.

Family_with_children

4/10

Poor

27 Feb 2026

Donna

The resort was very damaged from previous hurricanes, and it was disappointing how un tidied up it still was. Staff were lovely, friendly and helpful. The rooms/apartments themselves were great and no complaints. The lack of restaurants , spa area and access to a nice beach were very disappointing.

6/10

Pleasant

24 Feb 2026

Noel

-It's an all inclusive resort yet the food and drinks stop at 9 PM. My family and I did some excursions outside of the hotel and upon returning there was no food or drinks available after 9 PM. There no activities, entertainment, food or drinks within the hotel after 9 PM so the guests go to bed. Not what I have experienced at other all inclusive resorts.

-Did not have hot water for my showers.
-Gym equipment is old and rusty.
-Friendly staff

Family

2/10

Poor

23 Feb 2026

Natasha

The resorts is in ruins, no beach, no food, no spa. Don’t go and defiantly don’t take children there. It is dangerous

Family_with_children

10/10

Exceptional

21 Feb 2026

Sigalit

The resort is a wonderful and reasonably priced place to stay. It shines in its family friendly atmosphere, bar none service, nanny care, and staff who are genuinely kind and attentive to your needs. Part of the physical plant was destroyed by the hurricane late October, which further added to its slightly tired state, the rooms were immaculate and was serviceable for our needs. The kids loved the water slides, the ever available ice cream and drinks, the pool, the beach and the entertainment and local excursions offered by the resort. Also its size made it easy to let the kids run free without worrying about their safety or them getting lost. We will miss the staff’s kindness!

10/10

Exceptional

20 Feb 2026

matt

Can't sat enough good things about this place. Friendly staff and quite possibly the best extended stay I have had anywhere. I traveled here solo, but it is extremely family friendly.

Self

10/10

Exceptional

01 Feb 2026

Mary or Kent

FDR is a resort where families come back year after year. The staff is amazing and makes you feel at home. The food is great (especially for an all inclusive). The drinks are good (not cheap bad tasting alcohol). The kids have fun as they become friends with the other kids at the resort. And for the parents, it’s great to feel like you’re on vacation and not just parenting on vacation. The Nannie’s are a huge help. The rooms are very spacious with the kids having their own separate sleeping space and bathroom. The resort has remarkably recovered from Hurricane Melissa with the storm not impacting our stay at all. It was our second year in a row here. We love it (and so do our kids)!

Leisure Family

10/10

Exceptional

28 Nov 2025

Helen

This is truly a family-friendly resort. The staff members are very welcoming, attentive, patient, and kind.
The grounds of this beachfront property are beautiful.
The suites are spacious and comfortable.
The food was delicious and the chef considered my dietary restrictions. Every meal was a treat.
I wasn't expecting a Thanksgiving Day dinner and was pleasantly surprised. The food, music, decor, and family atmosphere at the Thanksgiving Day dinner were wonderful.
There are daily activities for all age groups.
I enjoyed sitting on my suite's balcony looking at the ocean and listening to the waves.
My son worked out in the gym.
It was a great vacation experience.

Leisure Family

10/10

Exceptional

21 Nov 2025

Patrice

Love love love love the staff and the excursions the hotel offers.

The hotel needs to be modernised but I’d go again especially for the nannying service!

Absolutely priceless!

Leisure Family

8/10

Excellent

19 Oct 2025

Sarah

I came to FDR Resort in Runaway Bay to start my burnout healing journey, and it was the perfect choice.

I visited during the off-season, which meant the resort was quiet with very few guests exactly what I needed for rest and reflection. Only one bar and one restaurant were open, but that was more than enough. The food was very good, and the drinks were delicious.

The highlight for me was the snorkeling. The resort’s extended beach has incredible spots to explore.

The staff were wonderful warm, attentive, and genuinely caring. They made me feel so taken care of during my stay. I also fell in love with Leo, the resort cat, who made the place feel even more like home.

FDR is not a fancy, luxury resort it’s more authentic, laid-back, and family-friendly. Everything isn’t “perfect,” but it is clean, comfortable, and full of heart. Families receive nannies, and I loved seeing how happy the kids were.

If you are looking for a place to truly rest, recuperate, and slow down, I would highly recommend this resort. It was exactly what I needed.

10/10

Exceptional

18 Oct 2025

Brian

I booked during their off season, so I had pretty much the entire resort to myself. Yet the staff still gave full service. Everyone was quite friendly and helpful.

Leisure Self

8/10

Excellent

14 Oct 2025

Trene

💜

Business_and_leisure Family_with_children

10/10

Exceptional

23 Sep 2025

Angela

Staff friendly and helpful. Loved the over all vibe of the place. Great place for family's with children.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Nancy

The staff, the staff, the staff. The Nannies were wonderful, the entire dining staff was great, and although the property needs some upgrades it is lovely. This was my son’s (13 yr old) favorite of many travel trips

Business_and_leisure Family

6/10

Pleasant

05 Sep 2025

Delinois

There was nothing to do on the Resort.

Leisure Self

10/10

Exceptional

28 Aug 2025

Stacy Lee

The staff are friendly

10/10

Exceptional

28 Jun 2025

Ravi

Na

Leisure Family

10/10

Exceptional

03 Jun 2025

Kacy

We stayed at FDR exactly 1 year ago and my children still bring it up every single week.

The facility is very humble so if you’re looking for white walls and glass everything this is not for you. But if you want a humble quaint environment where the staff makes you feel like family give FDR a shot.

My kids (11,9,5) loved the water slide and our nanny Tamara. They still talk about how much they miss her often.

Shenille did the boat tours. He was so kind and gracious and took us multiple times to fish, spear fish and snorkel. He even coordinated for the chefs to cook the fish we caught for us straight from the ocean.

You see the owner, Christian, often and every time he remembers you and your name and is truly invested is your experience at his hotel.

The food: it was different than most all inclusive experiences in that there is a menu and it’s not a free for all buffet but that did not bother us as they are very accommodating. I have a gluten allergy and they made me a special dinner similar to my families every single meal. Everything is fresh and hot as they cook it specifically for you. We did not have a single thing we did not like.

The thing about this hotel that is unlike any other is the location. The snorkeling in unmatched. Bring a mask and snorkel. We saw every single sea animal you can imagine right off the beach. Even dolphins on our last morning at breakfast. This hotel and Jamaica will forever have a piece of our hearts.

Leisure Family_with_children

10/10

Exceptional

27 May 2025

Diamond

Celebrated my son 5th Birthday which he enjoyed. The staff were amazing very kind. Our nanny Ms.P
was the best. Definitely would return.

Family_with_children

8/10

Excellent

27 May 2025

Michael

FDR is a family oriented resort. It's a bit dated, and is closer to what I now have learned is the vacated Hedonism 1 resort. However, the food is excellent, and the staff is very friendly and helpful. There's are simple amenities there. Of note I did the SCUBA with Mr.Fruity and that was a highlight.

It's far away from Negril and Mo Bay so didn't really experience much of a night life, but on this particular venture it was more about health and serenity than that. I took a car over to 9 mile and Dunns River. Not to many local things to get into.

That said. I had a great ocean view room. And it was a very pleasant trip. Thanks FDR.

Leisure Self

8/10

Excellent

30 Apr 2025

Verified traveler

Ideal for a peaceful restful stay

Lovely boutique hotel with family friendly service. Beach on property is not the best for swimming but great beaches are literally next door. Food and service is great, with rooms/suites conveniently fitted with small fridge and microwave. Furniture could use some updates. Nanny service and activities for kids is a big plus.

Partner

4/10

Poor

19 Apr 2025

Verified traveler

Run-down hotel

This is the first all inclusive resort I stayed at where there is a food menu with limited options: one appetizer option, one dessert option. Dinner: choice 1 fish, 1 meat and 1 chicken. First night we had dinner, my husband ordered the only fish - salmon and it was all gone and I ordered the only appetizer soup and that was done too. We were upset so they were able to find another fish to make for us. Dessert was cheesecake that none of my family ate so we didn’t get dessert. Second night we didn’t eat at the resort. Third night, again very limited options.
The bathrooms were dirty and in the second bedroom stains were in the toilet which was extremely disgusting. Soap nor shampoo was in the second bathroom. My son didn’t even want to stay at the hotel and left one of the nights. This was very disappointing especially after spending so much money.

Only one restaurant is operational and not three as advertised. Also, gym is different than pictures on the website. The equipment was dirty, old and rusty.

The service was exceptional. The people were friendly and tried to accommodate us. It took me awhile to write this review because it is no way a reflection of the employees. They were fantastic. It’s a shame that this is a run-down place.

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

jamie

Wonderful place with nannies! The only time I have had a vacation with little kids that was actually a vacation. We will definitely be back

10/10

Exceptional

18 Mar 2025

Dennis George

The employees are receptive , kind and friendly! Best customer service I had ever received!

Leisure Family

10/10

Exceptional

08 Mar 2025

Ryan

The included Nanny's for your stay are amazing!! Shout out Cynthia and Dennicia!! They were the best! The resort is a little older and could use some updates. But, with that said; Everything else was absolutely amazing. I cannot say enough positive things about the food, the service, the staff, the availability of activities (interactive or self led). Everybody was so friendly and helpful with our kids (we came with tour 1 year old twins and our 5 year old daughter). The staff works very hard to ensure everybody is enjoying their stay. The owner and his son even came by while we were eating a few times during our stay to check in with us and see how things were going. This is just not something you find at a large corporate run resort. By the time you leave you really start to feel part of the FDR family, you know the staff by their names and they know your whole family's names as well! We met multiple people who had visited multiple times and I must say we are definitely already looking to come back! Thank you FDR and everybody there for making our first real vacation as a family of five a memorable one! We'll hopefully see you all next year with some of our friends and their kids!

Leisure Family_with_children

10/10

Exceptional

01 Mar 2025

Meghan

Wonderful vacation. We were welcomed with a plate of food and a fresh drink upon arrival after traveling for 12 hours. It was such a thoughtful touch and set the tone for our entire time. Many reviews comment on the dated property. It is very functional, very very clean and comfortable. I would not let those reviews deter you. A very wholesome fun family vacation and I will definitely be back.

Leisure Family_with_children

8/10

Excellent

23 Feb 2025

Kimberley

Very peaceful, kind and attentive staff.

Leisure Partner

6/10

Pleasant

14 Feb 2025

Simone

The property has the potential to be beautiful, but it needs serious repairs. There is no ventilation in the room I was in, so because of this, the condensation of the warm water would build up and cause the walls to sweat. The staff were wonderful and accommodating. The food and drinks were delicious. I was a solo traveler, and I felt safe on the property.

Leisure Self

10/10

Exceptional

26 Jan 2025

Doron

After visiting resorts in the Dominican Republic and Mexico, we decided to try this one. At first, we weren’t sure about it—it’s smaller, not brand new, and only has one pool. However, after six days, we can confidently say this is one of the best places we’ve ever stayed!

The service was exceptional, and our nanny, Patrice, was amazing and incredibly helpful. The only downside for us was the main food dishes, but that’s because we’re picky eaters and only eat Kosher. That said, the desserts were absolutely delicious and a real highlight!

The resort’s small size turned out to be a blessing, especially with three kids. It felt cozy, like home, and the layout was perfect—you could even see the kids’ play area from the restaurant, which gave us peace of mind knowing they were safe.

Thank you for an amazing vacation! We’ll definitely be back!

Leisure Family

4/10

Poor

03 Jan 2025

stephanie

Go somewhere else. Not worth the money and is in need of serious maintenance. We are all sick due to the lack of cleanliness within the air conditioning units. The only thing that was actually good was the food.

Leisure Family

2/10

Poor

29 Dec 2024

Destiny

This property is nothing like the reviews. Although the Nannie’s could have been a great option. Upon getting there we were immediately uncomfortable with the conditions of the place. We did not stay here after seeing the property. We booked elsewhere and left

Leisure Family_with_children

10/10

Exceptional

23 Dec 2024

Kristin

We had an amazing time, the staff truly treats you like family. The food was delicious, we have nothing but good things to say about our stay.

Friends_and_family Family

8/10

Excellent

11 Dec 2024

Cindy

Staff was great. Facility needed updating.

Leisure Self

4/10

Poor

30 Nov 2024

Rajeev

Property is not well maintained. Our toilet was not functional. Food choices were limited.

Leisure Family_with_children

4/10

Poor

15 Nov 2024

Nura

We absolutely loved the nanny feature in this property and got so lucky to have Deborah as our nanny. The activities are fun and they find creative ways to engage the kids. Since we went during low occupancy season, most of the resort's restaurants were closed down so there were limited food options (although the food was fresh and delicious) and the resort seemed quite \"dead\". The pools were not appealing with dead bugs floating at the top although the beach was sandy beautiful and ocean gorgeous. The resort could use some maintenance, the rooms were not really comfortable and required 3 maintenance visits during our 3 days. Service was generally good and accommodating. I would recommend to go with young children for a limited number of days during a popular holiday and plan for 1-2 excursions if you do not need the \"frills\" or \"luxury\" of a 5 star resort.

Leisure Family

6/10

Pleasant

27 Sep 2024

Athena

Stay was bleh.

10/10

Exceptional

17 Sep 2024

Mariya

Our nanny Deborah was amazing, she kids loved her. The owner is such a kind, down to earth person. The staff were incredible, they made us feel welcome and were so sweet with our kids. The food was delicious. It's a perfect destination if you are travelling with young children and although the property is quite outdated (but very clean), we would love to come back.

Leisure Family_with_children

10/10

Exceptional

08 Sep 2024

linda

Our family has been coming to FDR for years. The staff is so friendly and just amazing! There are lots of fun activities, especially for kids. Everyone loves the 100 foot waterside, playing pool volleyball, hermit crab races, and large pool to name a few. Even with the hurricane that hit the day before, staff did an incredible job, cleaning up the property and Working together to ensure we (21 of us) had a great time. We highly recommend this place… The nannies are the best!!!

Leisure Family

10/10

Exceptional

17 Aug 2024

Caroline Charmaine

The owner of this establishment was very welcoming and accommodating. The service was excellent and the servers were awesome. Even the security was too notch. They never forgot my name, even with so many other patrons there. The grounds keeper picked fresh coconut off the tree for me and gave me mangoes as well. My experience was second to none!

Leisure Self

10/10

Exceptional

08 Aug 2024

Michelle

This was such a great experience. The condos are spacious and have balconies overlooking the beach. Our nanny was great for my kiddos. They had a ton of fun at the pool, kid's beach, and game room. The food was AMAZING. There was always a variety of food options, American and traditional Jamaican fare. The staff was accomodating and made us feel at home. The bartenders were great and allowed my kids to order their special slushies and Shirley Temples 😂 We love it here and will definitely be back!
Thank you FDR for making this a memorable vacation!

Leisure Family

8/10

Excellent

04 Aug 2024

Claudia L

Although the place was not luxurious the hospitality was outstanding. There were some areas that were not usable but it didn’t prevent me from enjoying my time. They just need to update the place a little more to match the photos they have on the website. Thank you

Leisure Self

6/10

Pleasant

24 Jul 2024

Jordan

The only thing that FDR has going on for it is the service. Staff are very welcoming and friendly and truly attend to you, especially our nanny (Tameka). The food was excellent. Place was quiet and peaceful overall. The facilities are run down, gym isn’t functioning etc.

Leisure

10/10

Exceptional

23 Jul 2024

Igor

The whole staff was incredible. Property manager was incredible very tiny issue that was resolved immediately and very adequately. My girls loved our nanny, she was so nice and so helpful that it truly felt like a vacation where I could relax.

Leisure Family_with_children

6/10

Pleasant

19 Jul 2024

Joycelin

Liked the professionalism of the staff and how everyone tried to make you comfortable, including the Manager/Proprietor. Didn’t like that I spent a week without TV, though that could have been an after effect of the storm Beryl. A bit of upgrading to the whole facility to make it a little more attractive would do a great deal with the great staff. Thanks Manager for helping to make my stay a good one!

Leisure Self

10/10

Exceptional

17 Jul 2024

Claudia

During our recent stay at the Franklyn D. Resort (FDR) in Jamaica, we experienced the onset of Hurricane Beryl. Despite the challenging circumstances, our experience at FDR was exceptional, and we are incredibly grateful for the staff and management's efforts.
Due to the hurricane, the resort had to operate with fewer amenities than usual. However, this did not diminish our experience. The staff and management were outstanding, going above and beyond to ensure the comfort and safety of all guests. Unlike other hotels that crowded guests into large convention rooms, FDR allowed us to remain in our safe and comfortable accommodations. This was particularly important as we were traveling with two teenagers who also appreciated the home-like atmosphere of the rooms.
The resort's food was excellent, and the service was spectacular, with a clear emphasis on safety. The staff's attention to detail and their dedication to guest welfare were evident throughout our stay. Even under the stress of a hurricane, the team at FDR managed to provide a sense of normalcy and comfort.
In summary, our family would highly recommend FDR and we plan to return. We cannot thank the management and staff enough for their exceptional care and service during such a stressful time.

Leisure Family_with_children

10/10

Exceptional

16 Jul 2024

Susan

Staff was awesome

2/10

Poor

27 May 2024

Traci

There is nothing worse than spending your hard owned money at a dirty hotel. They had no food. No guests. Disgusting never again

Leisure Family_with_children

6/10

Pleasant

25 May 2024

Evelyn

Quite

Leisure Family_with_children

2/10

Poor

07 May 2024

Avril R

This property had limited food options and it wasn’t buffer style and bar was not stocked with most items and almost no entertainment and entire resort shut down at 11/00 PM

Business_and_leisure Family

6/10

Pleasant

01 May 2024

Tanesha Tanya

I like that the property was close to the beach and they had pools and slides for the children. The staff tried their best to make everyone in the party comfortable. They did well to accommodate guests with allergies. The nanny service was helpful because my kids loved the nanny. The nightly entertainment was great and eventful. Things to work on would be updating the property and expanding the menu choices.

Leisure Family

10/10

Exceptional

27 Apr 2024

Nadisha

I loved the family setting and the staff was wonderful and polite it was a great all around experience

Self

10/10

Exceptional

20 Apr 2024

Saquiah Yahene

I loved the entire experience. The staff at FDR have left an ever lasting imprint of what \"One Love\" really means. ❤️

Leisure Friends

8/10

Excellent

16 Apr 2024

SHARON GAIL

Pro: So much fun for the children! Nanny service was one of a kind!

Con: Bar options and liquor quality could be improved! No good tequila very poor for shots!

Leisure Family_with_children

10/10

Exceptional

14 Apr 2024

ihab

Quiet family oriented resort.
Friendly staff. 5 star Allinclusive dining.
Just a piece of paradise.

Leisure Family

10/10

Exceptional

06 Apr 2024

Randi

This is our sixth time at this resort. Nothing compares to the uniqueness of this place. The nannies are amazing. Parents can have a true vacation. It is a small resort, so even with older kids, you feel comfortable letting them roam around. The food is amazing and it's also Jamaican-owned, so your money stays in the country. The staff is super friendly. This is not your typical big all-inclusive. But what it lacks in size, it makes up in heart!

Leisure Family

10/10

Exceptional

04 Apr 2024

Alejandris

This is a sanctuary for family vacations. I loved everything about this place. The staff is A1, they are friendly and very helpful. The nany service is just what i needed. My kids fell in love with what they experienced. My husband and i were able to relax knowing our kids were having fun and were taken care of.

Leisure Family_with_children

10/10

Exceptional

30 Mar 2024

Lilly

Love the staff and the service of this resort.

Leisure Family_with_children

10/10

Exceptional

25 Mar 2024

Adriana

This property was a beautiful way to see the island for the first time. Lovely surroundings showing you the beauty and natural land of Jamaica. Staff is beyond wonderful helpful and very friendly. This is a kid friendly resort with nannies on the property to tend to those who have families and will give you an authentic Jamaican experience.

Leisure Friends

10/10

Exceptional

15 Mar 2024

andrew

It’s a family place for sure. Very welcoming and hospitable, a bit outdated but it’s for families not luxurious couples type of place. Food gets 12 of of 10

Leisure Self

6/10

Pleasant

12 Mar 2024

Michael J

Property needs severe updating. Staff and food/drink were amazing. Owner is amazing but hotel needs a revamp

Leisure Family

10/10

Exceptional

04 Mar 2024

Soriya Maria

Staff is friendly caring going above and beyond their duties.

Leisure Self

10/10

Exceptional

03 Mar 2024

Gabriela

Excellent for a family or quiet get away. Food is delicious, property is walkable with plenty of activities to do or not. 😆

The snorkeling a is fantastic as is the ride on the glass bottom boat. Guests are like family most people we met have come here for at minimum 5-20 years. Lots of repeat customers speaks for itself.

Leisure Family

10/10

Exceptional

29 Feb 2024

Amiyra

Just the vacation we needed. Staff was attentive and accommodating.
Nanny service spectacular!

We will be returning.

Friends_and_family Family

6/10

Pleasant

17 Feb 2024

Jeremy

Beautiful grounds, amazing nanny service. The place was not busy the first few days of our stay and services and entertainment were lacking as a result, which we were not informed of prior to our stay. Also the Internet service was terrible.

Leisure Family_with_children

10/10

Exceptional

15 Feb 2024

Toni

Authentic Jamaican experience....staff and food were excellent. Hotel could definitely use some fixing up...but a great place for relaxing

Leisure Friends

10/10

Exceptional

13 Feb 2024

ROXANA

The hotel has a beautiful architecture, the rooms are spacious and have very comfortable beds! The food is awesome, authentic jamaican cuisine. I loved my gin and tonics. The stay includes a lot of fun and entertaining activities, like boat rides, snorkeling an fishing. All the staff is attentive and eager to assist you. I was traveling on my own and felt safe during my whole stay. Perhaps the property needs a little bit of fixing but all around I rather stay here than at a big chain hotel

Leisure Self

10/10

Exceptional

05 Feb 2024

Adam

Worked wonderfully for us

As a family with two young kids, we were delighted by our experience.

It may not be for everyone - this is not the same as an experience at a large all-inclusive resort. Things are a little more relaxed and unpredictable, in terms of precisely which services will be available when, etc.

But I felt like both us and the kids got so much more out of it.

FDR has a lot going for it: unusually spacious (double) rooms inside non-generic little Spanish-style buildings; access to a beautiful neighbouring beach (alongside its small one); a waterslide where kids (and possibly adults) will happily spend hours; free boat rides; pretty tasty a la carte meals; a location near lots of good day-trip options.

But its charm is particularly a credit to its staff - not just the nannies, who may be a main selling point, but also the wonderfully warm folks around the resort, like the lifeguard who taught our 7-year-old how to snorkel, the boat captain who took us out to fish one morning, and the restaurant and bar staff we felt like we knew by the second time they served us. Possibly helped by its Jamaican ownership, it feels way less impersonal than any resort I've been to previously.

All this to say, we left with a lot of warm feelings and are eager to return.

Friends_and_family Family

10/10

Exceptional

23 Jan 2024

Andrew

This is definitely a family-oriented resort, esp for young children. Good food & drink, lots of fresh seafood & Jamaican fare. Staff is attentive and helpful. Liked that it is a smaller place; not large place with loud crowds. Enjoyed the activities incl. beach volleyball, glass bottom boat, beach access, ocean kayak, fresh water pool, sun loungers. Front office arranged safe & excellent quality transportation to Dunn's River Falls. Only downside was that wifi signal not strong and drops frequently. Overall, an excellent stay.

Leisure Family

6/10

Pleasant

02 Jan 2024

Charmaine Gregory

The property was OK..there are a few concerns that was voiced and the management i addressed was very dismissive...I am a vivid Traveller and certain areas needs improvement. Wonderful activities for children!

Leisure Family_with_children

8/10

Excellent

31 Dec 2023

Morgan Sylvia

Enjoyed our time here very much. The staff were wonderful, friendly, attentive and caring. There is always something to do for adults and kids. Highly recommend this property to families who want a safe place with the option to leave their children with other children and have caring adults watch them while you go relax or play. The spa services are fantastic too!

Leisure Family_with_children

10/10

Exceptional

27 Nov 2023

Chris

The place was very clean and the staff was very accommodating.

Leisure Family_with_children

8/10

Excellent

27 Nov 2023

Brian

We had an enjoyable stay but it did have some bumps along the way...Our hot water failed multiple times and was never properly fixed. We were giving our baby a bath when we suddenly had no hot water, and maintenance, after their own review, could only tell us a plumber was coming the next day, which never happened. The water was never fixed. Also, the baby mattress we were provided with originally was moldy and stained. We requested a new one which was clean so they did fix that but why give out a clearly stained one to begin with?

The rooms themselves were nice and larger than expected. The nanny service was fantastic - ours was friendly, followed directions very well, and was always very pleasant and good with our kids.

The staff overall at the resort was excellent. The food was good, though a bit redundant at the buffet. There were several areas still under a bit of construction that i think should be blocked off better since it's a family-oriented resort.

Our stay was good overall despite some of the hardships.

Leisure Family_with_children