Name: La Casa De Playa Ocho Rios
Address: Lot 322 Drax Hall Manor, Ocho Rios, JM

6/10

Pleasant

30 Mar 2021

Verified traveler

There was nothing unique about the property, the service was cheap. I paid $185 in cash on check in, which I thought was ridiculous but it was a last minute trip and the other place I wanted to stay was not available and I had a 2020 voucher for this place. they had no blankets and one set of sheets for the beds, plastic was covering the mattress. I would think putting a mattress cover over the plastic if the intention is to protect the mattress.
There was no hot water for over 12hrs, the towels and wash cloths were old and I did not use them.
The housekeeper told us they provide towels and wash cloths but its recommended we bring our own.
Prior to checking in it states towels were provided. I had my own towels thankfully.
The dish soap that was provided was all watered down.

Friends_and_family Family_with_children

2/10

Poor

06 Jan 2021

Denva

Booked this property through Expedia and when I got there they didn’t have any reservation on file at the gate, the security called the lady that takes care of the house and she said she doesn’t kno if any booming but she doesn’t want to get involved so she didn’t want to give me any type of information, I went ahead and contacted the owners via msg, email and a what’s app and I still have yet to get a reply from anybody

Friends_and_family Family

8/10

Excellent

04 Mar 2020

Verified traveler

My overnight stay at the guest accommodation was very good. I enjoyed my stay and would recommend it to anyone.

Business Self

10/10

Exceptional

04 Mar 2020

Verified traveler

I really liked that it was very comfortable/affordable and the property met my expectations. It was cozy and most importantly, clean. We spent 3 quiet nights. Well two quiet nights, we went to Oceans 11 Karaoke one of the night. That place is worth checking out.

Leisure Partner

10/10

Exceptional

18 Feb 2020

Evadney

We are definitely coming back soon but I would strongly recommend you issue a gate remote so we can use the self help side of the gate instead of the guard opening the gate for us. We had a very very good stay and thanks for the complimentary wine.

Friends_and_family Family

10/10

Exceptional

17 Feb 2020

Arnold

❤️❤️Love this property and the staff is cool❤️❤️

Excellent experience. We were on business meeting with some hotels. This town is dedicated to vacation but Jackie was warm and friendly and made all the arrangements for us to shuttle to and from our meetings. Jackie was sooo friendly and helpful.❤️❤️❤️❤️

Business

10/10

Exceptional

07 Feb 2020

Kenny

Nice villa and very quiet neighborhood. Ms Powell was very easy to deal with and she also know Ocho Rios very well. She recommend a very small beach next to the property which was a goo 2 minute slow drive on unpaved road. OGM! It was a nice little private beach.

Leisure Family

10/10

Exceptional

14 Jan 2020

Barbara

Thanks for allow my family to stay at your beautiful villa. It was a good stay an thanks to Ms Venice for the wonderful meals she made for us. She is a very good cook.

Leisure Family

10/10

Exceptional

17 Dec 2019

Ed

Clean and new villa. We had a very quiet room at the back of the property away from the gate and traffic. Pool was very clean and refreshing but it was closer to the front. Really appreciated the manager arranging taxi service for us. We arrived very late 11:45 pm on a Sunday. The manage communicated well and we prompt. Nice king bed in the master bedroom and nice kitchen. Highly recommend.

Leisure Family

10/10

Exceptional

19 Nov 2019

Llammelette

Don't make the mistake of thinking you can just walk on to the property the way we did. They are private villas. To the manager's credit they showed us where they called, text and whatsapp us many times over a 72 hour period prior to our check-in. We were at fault for ignoring all their communication. So we had a little rough start but the place is amazing. The manage was very understanding and provided good service. Highly recommended.

Leisure Family

10/10

Exceptional

17 Oct 2019

Amalfi

The villa was as pictured and checking in was easy. We showed up hours before check-in time and without calling yet they accommodated us quickly. The location is desirable, since it was close to a lot of things (the city and attractions mainly). My biggest issue was that the compound is not really small. There can be a little walk to the pool and to the gate. That said it is an extremely safe compound and the guards are friendly but ever present. Comfort comfort comfort, our villa had all the amenities of home and I really think we got a steal. I will revisit this villa in the future.

Business Partner

10/10

Exceptional

07 Oct 2019

TrevorW

The operators and manager were very welcoming. They arranged for us to be picked up from the airport and they arranged for us to be taken around at a reasonable cost. Nothing we requested was a bother. They even arranged for us to visit the legal ganja dispensary because my father was curious and wanted to take photos (no we do not smoke). Not that we have anything against it but my old man just wanted photos. Set aside 5 minutes on arrival because there is a bit to know like how to turn on some appliance and access the pool etc. The villa and the staff is great and worthy of a recommendation.

Friends_and_family Family

10/10

Exceptional

10 Sep 2019

Verified traveler

The community is extremely quite and close to Ocho Rios. Picking us up from the airport is appreciated, as well as arranging transport for you. I would recommend stay at this place because it is very clean, quite and safe. The attractions were no more than 5 minutes drive and couple of places that are in walking distance. Scotchies Jerk Center was a decent walk but the food was good. We will be back for Easter 2020.

8/10

Excellent

10 Sep 2019

Lance

Very well kept villas. The manager helped us to get two that were very close together. The experience was good overall. The manager was excellent.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2019

Verified traveler

Very nice villa. I rented both the two and three bedroom villas for my sisters wedding. The guards walk the roads in the compound at nights every 30 minutes thought it is a huge gated compound. Very safe. A+

Friends_and_family Family_with_children

6/10

Pleasant

28 Apr 2019

Belenday

This was a relatively new cottage in a private community away from the local and tourist throngs. Interior was nicely decorated with plenty of basics to use once you filled the fridge and cabinets. (Instant coffee / tea for free. Everything else is on you.) You'll need a car or taxi to go anywhere. Expect at least $10 taxi ride to a grocer.

Check in experience was terrible. Called and left messages without a returned call or message. (No email contact available to them - only vmail.) Then told by the owner he's been desperately trying to get a hold of me for days and left a last ditch message via Expedia (which was while we were airborne). Eventually got coordinated and property manager showed up to let us in.

Leisure Family_with_children

8/10

Excellent

20 Mar 2019

SkyFi

The house is newer with a modern decor inside and out. Great house, but far away from anything, especially food. I chose it to live like the locals, and rented a car, but that was a mistake. Driving is an extreme sport in jamaica!

Leisure Family_with_children

6/10

Pleasant

19 Mar 2019

Verified traveler

The property was pleasing on first inspection however cupboard and storage space in the twin bedroom could have been better thought out. When first viewing the property on line I was under the impression that the pool was right next to our property and it was quite a walk away.

Leisure Family

10/10

Exceptional

06 Mar 2019

Em&Em

We read the prior reviews that said this place was minutes away from everything and made the mistake of thinking it meant you would walk to everything and that was not the case. When we arrived we were a little let down because it was a villa in a rather large gated development. It is beautiful and there are guards so it is pretty safe. We were not so pleasant with the manager. We actually accused her of false advertisement. She patiently show us the advertised listing and we admitted we were wrong because they have not control over reviews. She called up a few drivers and arranged for us to get around town and helped us to identify some local beaches and attraction we would possible be interested in. She explained that we would not want to stay in the town were we could walk to everything unless we were shelling on $400 a night at a high-end beach front hotel. After visiting the town I could not agree more. The villa is exactly as seen and the town was only 5 minutes away be taxi, with all the attractions along the way going into town. Knowing what to expect now, I would definitely do this again. These are very helpful people and they helped to make our visit to Ocho Rios special.

Business_and_leisure Family_with_children

10/10

Exceptional

14 Feb 2019

Luann

We booked the package with the free airport pickup and to be honest we were very concerned. The coordination put us in touch the driver (Ricardo) and the manager (Vicky). Ricardo got on the chat and bid us all good afternoon and instructed us to meet him in front the police post at Normal Manley International airport. That is when we knew we were going to be safe. The apartment was as seen but it is the interactions with the staff – Ricardo especially - that made this vacation so memorable. This company have people who care about the company and the guests. All the employees smile, something that we often do no see.

Friends_and_family Family