Sandals Royal Plantation

Jamaica , Ocho Rios
OCHO RIOS, Main Street
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50 reviews shown

10/10

Exceptional

19 Feb 2026

ANGELA

Neil and chase were wonderful butlers

10/10

Exceptional

01 Feb 2026

Marilyn

very pretty and small resort with friendly and attentive staff. Great food and drinks.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Anita

Omg book this resort now. By far the best vacation ever!! The manager Omar was very friendly and wonderful. The entire staff make you feel very relaxed and welcome. Our butler Anthony and Robert wow amazing!!! Anthony always went above and beyond and was just pleasant. If you are looking for 5star service and a very relaxing vacation don’t search any further. Best part is they have a shuttle that goes to the other sandles property so you will never get bored.

10/10

Exceptional

06 Nov 2025

Robert

The Royal Plantation is amazing for a quiet and romantic getaway. The staff was amazing from Omar, the resort manager, to out butlers Orayne/Safiya and all the staff. The rooms, scenery and service was top notch! We will return very soon!

Leisure Friends

10/10

Exceptional

12 Sep 2025

Sara

It exceeded our expectations! The staff and Omar always did above and beyond! We will be returning to the royal plantation!

Leisure Partner

10/10

Exceptional

19 Aug 2025

Rosey Loan Cam

The property is outdated. The service and the food is amazing. I will come back year after year.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Mackenzie

10/10, cannot recommend highly enough. Beautiful property. Exceptional service. Worth every penny.
Small, intimate resort. Cozy, but not claustrophobic. Quiet and relaxing. More mature crowd. Limited night life, but that's not what I was there for.
Beautiful private beach with plenty of lounge chairs and umbrellas to go around.
Lovely main restaurant on the verandah, plus a french bistro, pub, and seaside grill. Food was great everywhere.
10 minute bus transfer to Sandals Ochi with plenty of entertainment and dining options if you get bored.
Rooms are slightly dated, but in generally good condition, with stunning oceanfront views. Very comfortable.
Butler service is above and beyond exceptional. My husband and I aren't terribly comfortable with being \"waited on\", but these guys didn't let us lift a finger and we never had to ask for anything - they anticipated needs and wants we would never have even dreamed of and made it so all we had to do was say \"yes\" to their gracious and friendly service. We felt extremely pampered.
Special shoutout to butlers Duwainey and Richard, along with Garnet, behind the bar at the Wobbly Peacock pub - the 3 of you made our vaction extra special and memorable. And all the awesome servers: Giovanni, Stephnie, Trisell, Tianna, Romaine - just to name a few. Mahesh at the loyalty desk, and Omar, the GM, were also awesome. Thank you all for your warm and attentive service. We felt so welcomed and well taken care of all week.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Abdel

Very good and friendly guest's service.
Staff is always ready to help.

Leisure Partner

10/10

Exceptional

04 Jan 2025

Shabana

Service was on the whole really good, except we got ghosted by one butler 🙃 the property is really nice, but a bigger pool would be nicer. The best part was easy access to hillside pool on the sister property 😄 we got an ocean view room but there was barely a view of the ocean. Bed was a little too soft for me, and water in bathtub drained too slow (we complained 3 times). Overall I’m still rating it 5 stars because we had a fun time, and the staff on the whole seemed pretty happy and were very helpful, but I probably wouldn’t go back, check out a different resort next time.

Leisure Partner

10/10

Exceptional

24 Jun 2024

Eric

The Royal Plantation is a heavenly getaway. Seated on the beautiful coastline of Jamaica, this gem is a prime, relaxing location. The staff, particularly the butler service, exceeding our expectations and set the bar for hospitality. My wife and I cannot wait to return on our next trip.

Leisure Partner

4/10

Poor

18 May 2024

isaac

It’s a beautiful property but I had a lot of issues during my stay

Leisure Partner

10/10

Exceptional

10 May 2024

christina

It’s a beautiful and a small resort with excellent service. Our butlers Robert and Anthony were fantastic. The hotel management Omar and Sheldon were very helpful. There is a regular shuttle service to other nearby Sandal resorts if you wanted more entertainment or food options. Our only issue was that the bathrooms need modernising. It’s great for golf players too. We had a very relaxing and enjoyable stay.

Leisure Partner

10/10

Exceptional

28 Apr 2024

Erica

It wasn’t the fanciest sandals I ever went to, but it was nice. It was much further from the airport than I thought it was.

Business_and_leisure Partner

10/10

Exceptional

21 Apr 2024

Mathew S

Beautiful property with a fantastic staff. This was our first Sandals experience and it was everything we had hoped. We celebrated our anniversary and they made it very special. It’s a smaller property that’s more intimate and definitely quieter than the big resorts. There were a couple days there were only three other couples at the beach.
The butler service took a couple days to get used to, but once we did it was great. Andre and Javon were excellent! The entertainment staff, bartenders cleaning staff and everyone else were exceptional. Can’t wait to do it again!

Leisure Partner

10/10

Exceptional

08 Feb 2024

Mirko

People and level of service are incredibly good!

Leisure Partner

10/10

Exceptional

26 Jan 2024

Joyce

Return guest at Sandals Royal Plantation. Loved it as first time when I went there. Outstanding staff and shall return
Thank you Sandals Royal Plantation Staff
Joycie New York

Business_and_leisure Self

10/10

Exceptional

26 Jan 2024

Joyce

As a Return guest, all the managers welcomed me back Home . Thanks Marvin , Trecia, and Karen who was phenomenal with all my requests. Thanking my butlers Marvin and Bebetto who were so attentive with me throughout my stay. Thanks Kaylan for being a incredible mua and having a successful photoshoot with the photographer Reynaldo. Shall definitely return . Joycie N

Business_and_leisure Self

10/10

Exceptional

22 Dec 2023

Maria T

We had a fantastic time! Chase and Neil were incredible. The resort is quiet and the French restaurant out of this world. Make sure to make your reservation at least a day before. If you want a soufflé for dessert you need to make sure to let your butler know 24 hours a head of time. Trust me the vanilla or chocolate soufflé is worth it. And the chef brings it out to the table. Definitely will be back.

Leisure Partner

10/10

Exceptional

14 Aug 2023

Donna R

staff was great!

Leisure Family

10/10

Exceptional

13 Aug 2023

Rachel

This is a resort to go to reconnect or enjoy the company of your spouse. You will meet other couples while on the resort during you stay too. If you want to relax and unwind this is the resort to go to. This is not a resort for young couple who want to party all night.

Leisure Partner

10/10

Exceptional

28 Jul 2023

Angel

The butler service is impeccable, they really pamper and cater to all your needs

Leisure Partner

8/10

Excellent

19 Jun 2023

Kristopher

Liked being able to use the other sandals properties, service and the food. Jamaican air conditioning is not to the same standard as in the USA. The sandals fishing excursion was terrible. They only wanted to collect our money and didn’t care if we caught fish, had a good time or where safe. Stay away from the fishing trip.

Leisure

10/10

Exceptional

15 Jun 2023

Shalini

We loved the quiet and serene surroundings.The service was excellent and everyone from the bar tender ,servers ,entertainment,transportation and butlers were amazing.
The resort is beautiful but what makes the experience outstanding were the people who work tirelessly at the resort to make you feel welcomed .
We will surely be back at Sandals Plantation resort again.

Leisure Partner

6/10

Pleasant

01 Jun 2023

Raimundo

The property is nice and in a secluded area. Most days we had the beach to ourselves and was able to find beach chairs without a problem. Its peaceful and relaxing by day, but by the time night time came around, it was far from peaceful. Between the noisy AC, the fan, and the orchestra of crickets that can heard throughout the entire property..most nights it took us a while to fall asleep. The rooms are outdated and the property only has 3 restaurants. Two of them require reservations for dinner which made no sense considering that the hotel was empty. The French restaurant had a nice ambiance and the service is great. Again, menu is limited. Breakfast is repetitive, it's the same thing on the menu everyday. In my opinion, the butler service is overrated. There is a lot of things I could have done myself without having to go through my butler. At most we saw our butler once a day. I did observe that a lot of other guest had their butlers around more often and constantly came to check up on them more frequently than us. Not sure why. The website mentions there is entertainment, themed nights, and a variety of water activities but all these things are at the property next door. If you are looking for something low-key this is the place for you but if you want something more lively and fun, keep searching.

Leisure Partner

10/10

Exceptional

29 Apr 2023

Brad

This resort has a sense of intimacy as it is nestled
in a quiet corner with scenery to die for. It only has
74 ocean view suites as opposed to the 500 in
Ochi, which allows the staff to be more interactive
and personal with you. This resort had guests of
different age ranges, but in my opinion is suited
for individuals who are looking to relax with their
significant other rather than party
We opted for the butler suite with an ocean view
and was blown away by the service we received
by our butler Duwainey.
Our Anniversary trip was amazing
Will Definitely return.

Leisure Partner

2/10

Poor

05 Jan 2023

Tulan H

Only one thing good about the property were the staff and people who were working except for 1 of the 2 butlers that were assigned to us .

The worst part is this is all inclusive and they say they have 5 Rest and some 15 rest next door at Sandal Ochi. More like Plantation only has 2 real rest in first place. There is absolutely no veg food in all the rest combined except for one Plant based dish.

the food was horrible and even after checking in before we went i have let them know about my wife being vegetarian and it her being 40th birthday celebration. They didnt do anything to accommodate her Veg needs let alone doing special for the occasion. Let me put it that way that they did not know how to make grilled cheese. They gave us 2 piece of toast with a slice of cheese .

Our butler who was present with us for 4 of 5 days was very arrogant and didnt fulfill any of our request nor would make reservations for us for any of the rest while we were there. 3 our of the 5 nights we had to eat out in the town it was such bad situation. Getting food at Sandals was itself a problem

The rooms and other area as you would see are really dated and old. The toilet flush are not strong and work properly, the sink was clogging up and the towel hanger near the sink were coming of the wall. The room TV entertainment was horrible and not working at all. Box TV like quality. They keep saying they are renovating and working on making it better but i did not see any renovations.

Leisure Partner

10/10

Exceptional

14 Nov 2022

Joanne

This was the most amazing vacation, the service was top notch, our butlers were so sweet and accommodating, the entire staff was welcoming and friendly. The rooms and views were lavish and we loved the privacy and quiet. Anyone looking to be pampered on the beach with gorgeous views, this is your place!

Leisure Partner

8/10

Excellent

14 Nov 2022

Gordon Todd

Not only the butler (Bebeato and Marvin)service was excellent ,but all the staff were great .Couldn't have found a better place to celebrate our anniversary Resort does need to be updated .

Leisure Partner

10/10

Exceptional

07 Sep 2022

William

Customer service was absolutely great!

Leisure Family

10/10

Exceptional

26 Aug 2022

Lachelle Denise

We loved this vacation at Royals Plantation. Everyone was so welcoming. Would definitely be going back.

Leisure Family

8/10

Excellent

03 Aug 2022

Richard

staff and service were great
the bathrooms especially the tub/shower were very bad.
even they showed us another room to change to and it wasn't any better

Leisure Family

8/10

Excellent

18 Jul 2022

Michael Paul

Bathrooms a little old and dirty. Definitely need to close bathroom windows to outside as it is too hot in summer.

Leisure Family

10/10

Exceptional

18 May 2022

sammy

It has a friendly team of staff and due to its small size, the staff can sometimes recognize you. It has the added benefit of using all the amenties at Ocho Rios of Sandals literally next door which is much bigger, but less friendly. This resort is all butler service. There is a shuttle to go between two resorts and I have come to know that you can actually ask for shuttle outside the scheduled time which is not frequent.

Leisure Family

10/10

Exceptional

20 Mar 2022

HIMRAJ

Everyone and everything was perfect.

Leisure Partner

10/10

Exceptional

29 Dec 2021

Verified traveler

Amazing vacation! Like a paradise.

Partner

8/10

Excellent

15 Dec 2021

Douglas

Good experience overall

Leisure Family

10/10

Exceptional

23 Nov 2021

David William

The property was beautiful, and the butlers Richard & Dwayne were amazing. We absolutely loved our stay and the staff overall was amazing.

The only improvements would be to the busses that travel to the sister sites are rarely on schedule, and because the busses are only every hour or more sometimes, missing a bus is a big deal. We were late for dinner a couple of times because the busses either left early or did not show up. Our butler(s) were able to get is in to dinner late, but going to events off sight at sandals ochi was a bit challanging. More frequent bus routes to and from the beach club or hill side would be a big bonus. Also, hving a way to see the event itinerary of the sister sites would be great as well. Our favorit spot was the rabit hole (speak easy) we went there every night for dancing and live music!! A

Leisure Partner

10/10

Exceptional

01 Sep 2021

Terry

Couples Recharge

Higy reccomend this Sandals Resort. Shout out to Andre ohr Butler, Garnett aka Crocodile, DJ Chris aka Wire, Ash, Trudy with a K, Treyvardo the startender.

Partner

10/10

Exceptional

08 Aug 2021

Verified traveler

I immediately felt at home on the plantation. It was intimate and we all felt like family. And yet, there were many things to do and enjoy so we were not bored. The advantage of being able to go to the Ochi property for added dining and entertainment was certainly a plus. Relax as much as you want or book an excursion to stay really active. Everyone is so attentive and ready to assist you for all that you need on your stay at Royal Plantation.

Leisure Partner

10/10

Exceptional

01 Jun 2021

Verified traveler

excelente experiencia , el lugar es unico y la atencion tambien volvere pronto.

Leisure Family

10/10

Exceptional

02 Mar 2021

Verified traveler

The service was the best. Very professional and outstanding attention. Restaurant and food excellent.

Leisure Partner

8/10

Excellent

09 Jan 2020

Angelo

The property was as advertised. Excellent food, service.
Amazing staff.
Only issue is distance from airport.

Leisure Family

10/10

Exceptional

04 Aug 2019

Verified traveler

Every aspect of this resort was amazing. Couldn’t be happier

Leisure Partner

10/10

Exceptional

15 May 2018

Scott

The service was excellent and the food was outstanding. Our butlers Audell and Chadworth were amazing. Our photographer Shannon was great. Some of the website pictures were a little deceiving as the beach is much smaller than I expected and the pool also. The pools seem to be a little old and needing upgrade. The great service made up for the few disappointments.

Partner

10/10

Exceptional

17 Apr 2018

Verified traveler

Small. Quiet. Beautiful boutique hotel.

Cleon greatest beach butler! Neil and Chase awesome staff as well. Made it a special birthday for my husband. We had a great, relaxing time. This resort is small and quiet and we loved it!!

10/10

Exceptional

13 Apr 2018

Verified traveler

The resort was amazing and the views were awsome. These are all butler suites so the added service was great to. Highly recommended to anyone with a special event or just looking to get away.

10/10

Exceptional

03 Jan 2018

Nitin

Excellent spot

It was amazing stay. Everything from accommodations, food and service - outstanding!

Partner

6/10

Pleasant

02 Jul 2017

Honeymoon hotel / Anniversary trip

We came to the hotel for our anniversary 10 years ago and decided to celebrate our 10th anniversary there. This have change drastically.... use to have Excellent service, now it's ok. Food use to be amazing... now aside from the Pavillion food is ok. Drinks use to come as soon as you have finished, now they have one server for the whole Beach. They say you have 24 hour butlers... well they just do several reservations and that's it. Takes 2 days to get your fridge stock... it's another Sandal hotel. Not anymore a small luxury hotel!

6/10

Pleasant

27 May 2017

paul

Great location but service still lacking

A return after 15 years and now part of Sandals. Room spacious and great view but bathrooms badly need updating.
Food variable but main concern as often in Caribbean is the service from some staff which is inconsistent. Many still treat you as an inconvenience - e.g. Got reprimanded for walking on the sand after guy has raked it, transfer back to airport 35 mins late, butler highlighting the letter upon arrival saying the no tips policy had been removed for butlers.
Others were warmer and more frienfly.

8/10

Excellent

06 May 2017

Ashley

Wonderful beach

This was our first time trying an all inclusive. Generally we found the food fairly repetitive and basic which made us feel its just not worth the cost of going all inclusive. The cocktails on the beach were all very tasty and the thought of having as many as we liked brought to us was fun, but lacked the boozy kick that you look for in a cocktail (even when we asked for them to be strong). We also felt that because we went all inclusive, we weren't inclined to venture out and try some of the local restaurants - which is half the fun of travelling for us usually!

The staff were friendly and helpful. Our butlers were lovely, however, we didn't really see the benefit beyond their assistance to book our place at some of the more popular restaurants. I can't help but feel the butler scheme is a bit of a marketing gimmick. However, it did seem other repeat customers really valued their relationships with their butlers, so perhaps its down to personal style and preference.

The rooms, as others say were a bit tired and run down - especially the shower. The bed was very comfortable and we had a beautiful view of the ocean which made up for the room being dated.

The beaches on the resort were stunning and the East beach really feels like your own private paradise. It was never too busy and you literally have a front row lounger on a stunning beach with lots of water sports at your disposal.

It was a lovely holiday, I'm just not convinced it was worth the premium.

Partner