Name: Couples Tower Isle All Inclusive
Address: Po Box 330 Tower Isle, Ste-Mary, Ocho Rios, JM

10/10

Exceptional

21 Jul 2026

Ryan

Just flat awesome

Partner

4/10

Poor

20 Jul 2026

VINODCHANDRA

Staff some good and some employee not helpful,

Friends

8/10

Excellent

20 Jul 2026

Angela

We stayed for 8 nights July 2026! It’s a beautiful resort!! However if anyone has ever seen the movie Get Out that’s how my husband and I felt about most of the staff. It was a weird vibe that I can’t explain. The amenities and inclusive excursions were great! Unfortunately for us, the food taste was disappointing. Our 25 yrs old daughter lost a personal belonging item via housekeeping that was never found. However, I would recommend the resort! My husband and I travel to JA annually and we will consider going back next year.

Family

8/10

Excellent

19 Jul 2026

Samantha

More information given at check in like a map of the property and how to use the switches in the room. The app is great for room service but does not list what is going on for the day.

Partner

6/10

Pleasant

18 Jul 2026

Bharat Damodardas

No comment

Partner

10/10

Exceptional

18 Jul 2026

Shana

Our stay at Couples Tower Isle was everything we were hoping for and more! The resort was beautiful, the beach was always clean, and the atmosphere was peaceful and relaxing.

The staff deserves special recognition—they were genuinely warm, friendly, and incredibly responsive throughout our stay. Their hospitality made us feel welcome from start to finish.

The entertainment was fantastic, with plenty to do during the day and fun shows and activities in the evenings. We were never bored.

The food was also a pleasant surprise. There were so many great options that we were never hungry, and everything was fresh and flavorful. Our absolute favorite was the Escovitch fish sandwich on cocoa brea! chef’s kiss! We were still talking about it after we left.

We truly have no complaints. Couples Tower Isle delivered exactly the relaxing vacation we were looking for. We highly recommend it and can’t wait to come back! 🌴🇯🇲❤️

Partner

6/10

Pleasant

18 Jul 2026

Latasha

The spa was amazing! The massage was incredible. The staff were friendly and kind. There was a roach problem on our room and our friend’s room. The bathroom and room were a bit outdated. But the experience was a 1000/10. First time in Jamaica.

Friends

8/10

Excellent

17 Jul 2026

Carlos

I had a pleasant stay overall. The personnel were genuinely helpful and accommodating throughout my visit, which made the experience comfortable. My only complaints are that the entertainment wasn’t Jamaican—it was mostly American music, which took away from the local vibe I was hoping for. Also, the private nudist island was only open one day during my week‑long stay, which was disappointing since it was one of the main reasons I chose this hotel.

Partner

6/10

Pleasant

16 Jul 2026

Michelle Anntionette

More for older couples 50 and up

Partner

8/10

Excellent

16 Jul 2026

Glen

Food was amazing. Staff was helpful and nice. The facilities was excelent. The private Island was for naturism only.

Partner

10/10

Exceptional

16 Jul 2026

Jaleen

Definitely one of my favorite places to reside away from home. The staff is amazing and welcoming! They treated you with respect and kindness. The food is amazing and the views of the ocean, breathtaking.

Partner

6/10

Pleasant

14 Jul 2026

Ashton

The hotel was nice for the price. It is about two hours away from the airport though. Food is okay, the bayside restaurant is the better option unless you want to do a formal dinner at 8 rivers. Don’t do the fishing trip with Leroy. He charges $280 and takes you out for an hour with NOBAIT. Overall it was okay but I wouldn’t book a second time.

Partner

10/10

Exceptional

14 Jul 2026

Samuel

The food was great and the staff professional competent and friendly

Partner

10/10

Exceptional

13 Jul 2026

Gregory

Absolutely the best vacation I’ve been on. Me and my girlfriend had the time of our lives. The staff here is exceptional!!!! Hands down the best resort I could ever imagine!!!

Partner

6/10

Pleasant

13 Jul 2026

Relaysha

I didn't like how you had to have reservations for almost all the restaurant the pool restaurant I didn't enjoy the food the staff was too relaxed meaning they overlooked the guests due to having their own conversations and when asked for something it almost appeared as if you were bothering them not all staff was like that just a few the food was not what I expected it to be very Americanized

Partner

8/10

Excellent

13 Jul 2026

Errington

Property dated. Needs upgrades

10/10

Exceptional

11 Jul 2026

Lisa

Everything thing was awesome! Views are breathtaking! Everyone is so nice. Food, drinks, and all the extras that were included is a bonus! Book it you won’t regret! Already planning a trip back.

Partner

10/10

Exceptional

09 Jul 2026

Gabriel

It exceeded all of our expectations. The staff was incredibly friendly and made us feel welcome from the moment we arrived. The food was consistently delicious, the drinks were excellent, and the resort struck the perfect balance between relaxation and fun.

Partner

10/10

Exceptional

07 Jul 2026

Frances Deyonne

Couples Tower Isle is a hidden gem! I loved almost everything! The amenities were amazing as was the staff. All inclusive truly meant all inclusive from the airport transfers and meals to the incredible activities like paddle boards, hydro bikes, and sailing. I only had a few complaints, like the in-room mini bar. You receive full preopened liquor bottles. I know these are passed from guest to guest and that’s not safe. I also feel like the liquor there is likely watered down. I drank a lot and never felt tipsy. The jacuzzi tub in our room was old and the jets weren’t powerful. Lastly, I was a bit disappointed in the spa. The couples massage was almost $400 and was just meh. All in all, I will definitely return. The pros definitely outweighed the cons.

Partner

2/10

Poor

06 Jul 2026

Ava

Our room had roaches and the resolution was for them to spray the room. My husband and i felt uncomfortable the entire stay. The room we were in gave one bedroom apartment on the south side of Chicago. Cracks in the walls, poorly cleaned washroom and stained body towels were given to us. I would visit Jamaica again just not this resort. The only good thing was the staff was super nice

Friends

10/10

Exceptional

06 Jul 2026

Christopher Payne

The staff was very friendly and helpful. Our room was clean and the ocean view was amazing. Spa treatment was amazing. Lots of extra thing to do during the day and evening.

Partner

10/10

Exceptional

05 Jul 2026

Daryl Erick Mason

Great resort. The staff was great and so were the amenities. Definitely will be coming back.

Partner

2/10

Poor

05 Jul 2026

Ingrid

This place was a complete nightmare for multiple reasons. The room was dirty, the bathroom stinks, the AC doesn’t cool the room enough, out of the 5 jacuzzis, one is broken, one doesn’t heat and is dirty with even cigarette buds, and the other one had the water so hot that it literally almost burnt my foot when I went to get it. 2/3 of the employees have a terrible attitude, they will ignore you, walk away when they see you coming, and rude for absolutely no reason.

My partner had to get an IV for dehydration and they made us use their doctor at the hotel, they gave us a price but it ended up being 15x more expensive, for saline. On top of that he got an infection the next day from poor technique/hygiene from the doctor. We had to rush him to another doctor because the infection was spreading fast from the IV site.

We came here specifically because of the scuba diving. I was at the nurse station with my husband and the scuba diving guy saw us there, so when we went to go diving he said he saw us at the nurse station and started inquiring personal health information, then told us we could only go diving if the doctor would send him a medical release, something completely unnecessary as my husband had nothing that would affect the diving. The doctor wrote one but it was going to take a while so they told us we couldn’t go diving because we would have to wait for that paperwork to arrive. That was the only time we could go diving so to top it off we were unable to go diving.

Partner

10/10

Exceptional

05 Jul 2026

Ruth

Well maintained beautiful property. Room was very clean, nicely appointed, room staff was excellent.
Restaurants were very good.
Would recommend it.

Family

8/10

Excellent

04 Jul 2026

Amy

Watersports

Partner

10/10

Exceptional

03 Jul 2026

Kristen

Highly recommend!

8/10

Excellent

02 Jul 2026

Chuks

loved the spa and the staff is so nice!

8/10

Excellent

30 Jun 2026

Veronica

Small n intimate. Consistently great foot. Needs some upgrades in common areas mini bar needs to have soem Jamaica products, ting, ginger beer.etc Longer room service hours. Close 9:30pm, same time as dinner service.

Partner

10/10

Exceptional

29 Jun 2026

Shane Gould

The staff was was wonderful. So attentive, kind, and very friendly. The best food I have eaten at an all inclusive resort. So many activities to do and great live entertainment. There is no need to leave the property at all. Truly relaxing and peaceful - it is a beautiful resort.

Family

10/10

Exceptional

28 Jun 2026

David Ryan

Loved the service and the friendly staff…views were amazing, food was great, drinks were perfect! Loved the smaller feel of the property! We will definitely be back!

Partner

4/10

Poor

27 Jun 2026

Donna Kathleen

My husband and I went to Couples Tower Isle from June 15th until June 21st. 2026. We stayed in a one bedroom suite, so it was the second most expensive room. We have traveled a lot and stayed at many all inclusive resorts in other countries. We were so disappointed with this stay. Although it was advertised as a 4 to 4.5 star redort our rating would be more like a 2. The staff we're unfriendly, and it appeared they could care less, whether we were there or not. There was much talk between themselves, but whenever a guest walked up to ask a question, there was absolutely
no acknowledgment. You had to get their attention from their friends. This was the whole stay. The resort itself is very worn out, and it appears no attempt to update has been made. There is no attention to detail. It advertises the pools, and they also are about a two or a three. There are only two that you can use.And they are smaller. The third one is on the island and of course people are there without clothes on. So that could not work for us. The food was mediocre at best, with the exception of the two restaurants that we made reservations at. The food was good there, but you could only make reservations at those restaurants every five days. So we only got to eat at each once which didn't make any sense?Because the resort was only half fullIf that. One public jacuzzi was broken while we were there, and the other one only had water about two inches above the seat. The beach is very small.

Partner

8/10

Excellent

25 Jun 2026

Joshua Paul

Food was good not excellent. Bar tenders wasn’t the best. Pools and beach were both very nice.

Partner

10/10

Exceptional

23 Jun 2026

Tequila

I was expecting a little more considered the price that I paid for the trip. The rooms were small and not that comfortable. The mini bar wasn’t fully stopped. There was no bottles of water in the room no menu to download in the room. I just felt like for the price. It should have been better. The breakfast buffet sucked. The buffet just sucked all the way around. They had more pork and beef. Some of us don’t eat pork or beef rarely any chicken. I will not recommend the couples tower. It’s not a place that I would return to.

Partner

8/10

Excellent

21 Jun 2026

Melissa Marie

Beautiful setting, good food and the staff were amazingly friendly and helpful. The building and pools were definitely aging and in need of a facelift. Beach in this area is very rocky and full of seaweed, therefore didnt spend much time in the ocean. I do wish some of the noise from traffic on the road could be blocked, it made sitting on the balcony in the early mornings a little less enjoyable. Long drive from Montego Bay airport, but in my opinion well worth it for the privacy.

Partner

4/10

Poor

17 Jun 2026

Pauline

Lush garden. The lobby has plenty seating.
Did not enjoy the hotel. I do believed I didnt get the room that I paid for. The air conditioner was first so loud. The man came and bridge it with a piece of wood. We had to turn it off and use the fan. The bathroom had rust on the soap dish holder and the shower curtain rod. The room had a musty smell. We cut the trip short and left Sunday instead of Monday.

Partner

8/10

Excellent

16 Jun 2026

Olushola

Everything is good but their internet is extremely poor so also their TV

Partner

10/10

Exceptional

15 Jun 2026

Ida

The food was delicious
T

10/10

Exceptional

13 Jun 2026

Paul

We spent 5 days here and enjoyed our stay thoroughly. Clean facilities that are well-maintained, excellent restaurants with delicious food, and a mattress that was the most comfortable we've ever slept on!

Partner

10/10

Exceptional

11 Jun 2026

Minnie

The room was everything and more. The view was breathtaking. I didn't get a chance to use the spa but I did visit over there and it was nice. There's not enough space to write the staff. So I'll start with Panda the bellhop and how he helped me remember where my room was. Danielle greeted me by name every time I saw her. Marcell was amazing. He remembered what hubby and I liked to drink by the pool. There's a server who welcomed us on our first day, who was simply amazing about remembering little details about us. Her name escapes me but she know she's amazing because I told her. Last and not least there's Marieka. Not a day or time went by this woman didn't speak or tend to a need of mine when she was working. Greeted me from day one by my name up until the last day we saw each other. Even helping others to remember my name. I felt seen, loved and most importantly welcomed. I was happy when I saw she was working. I'd tell my husband my girl working today. She left that big of an impact on me. I sat that to say this all of the staff was great and helpful I'm one way or another. Oh also the bartender that served us in the main dining room. His name escapes me too but he was awesome too. I would most definitely be coming back. Those that I highlighted and the rest of the staff made me want to visit again. Thank you all for a great vacation. It made my anniversary even better.

Partner

10/10

Exceptional

09 Jun 2026

Camara

This was my first time at couples tower isles but it certainly won’t be the last. From start to finish my stay was exceptional. The room was really nice, the staff was so hospitable, and the food was delicious at every single restaurant. There’s nothing I tried there that I didn’t like. I thoroughly enjoyed my stay and I can’t wait to go back.

10/10

Exceptional

09 Jun 2026

Dorsey

Such a wonderful and beautiful place to go ! Definitely home away from Home

Partner

10/10

Exceptional

08 Jun 2026

Andre

Best place for couple

Partner

10/10

Exceptional

06 Jun 2026

Rachel Lynn

The view from our 5th floor ocean view was amazing. Pools and property were properly cleaned. Food was good overall but you want reservations at a restaurant make sure to book 2-3 days ahead. Lots of activities were Included so make sure to take advantage of those. The staff was very accommodating and friendly. Overall we had a wonderful experience.

Partner

10/10

Exceptional

05 Jun 2026

matthew

We stayed at Couples Tower Isle from April 14th through the 19th. The resort could hardly be any better. Although my partner fell and injured her back getting off the snorkeling boat on day 3, we still loved the resort.

The Good: The food, the drink preparations, the ambiance, the International night(?) dining by the pool on Saturday night, and the awesome staff.

Room for improvement: Even before arriving, we both wanted to take the shuttle to the nearby Couples Sans Souci for the day, but we were told all 4 of the days we were there were booked...with 12 people on the 'cancellation list'. That tells me there was no way in HEdoubleLL we even had a chance to go even before we arrived. If you list this as an amenity, at least make sure you can accommodate everyone.

Other than that, we want more...so we will see you NEXT April...it's already booked.

Partner

10/10

Exceptional

04 Jun 2026

Summer

Everything about the resort was amazing and beautiful. Ever since I’ve left, I can only think about going back! The staff were amazing, food was amazing, and just overall it was such a wonderful place to be. I will be back!!

Partner

10/10

Exceptional

03 Jun 2026

Kathryn

N/A

Friends

10/10

Exceptional

02 Jun 2026

Laura R

Property was beautiful

Partner

10/10

Exceptional

31 May 2026

Shonna

You will not be disappointed!! Everyone is very polite, happy to see you at any hour, and will get you whatever you need. The food is excellent at all the restaurants. The rooms are clean and the beach view is amazing. Even on red flag days we had a great time. And the entertainment daily as well as nightly is well planned.

Partner

6/10

Pleasant

30 May 2026

Shirley

I am very dissatisfied with my experience, I was there for five days and I saw 10 roaches in the room. They were in the bathroom on the sink and all over the room. I notify the from desk when I saw the first three and no one came to spray the room. Also the bathroom had mold in the shower. The room had a potent smell and I had to spray my perfume to get rid of the smell. I try to make the best of my short stay celebrating my tenth wedding anniversary. Not sure if I will return.

Partner

10/10

Exceptional

28 May 2026

Isis Gloria Rochelle

If you’re going for a chill vibe for vacation. This is definitely the place. So peaceful and relaxing. The workers are so helpful, nice, really make your experience here. They offer a lot of activities during the day and evening time, on top of the excursions they offer. The food is never missed, it was good and always had options. The gaming room was fun when you wanted to do something a little different than whatever your norm is. They have a fully equipped gym to get a good workout in while on vacation. It was my first time at this resort and it was amazing. I would recommend to people and definitely be coming back. Oh lastly, this is something i noticed while being there but wasn’t too bad for me. The demographic of people here is older white people. You may find your younger couples and POC older or younger couples. But majority is older white which again wasn’t a problem just noticeable

Partner

10/10

Exceptional

28 May 2026

Verónica Patricia

Me gustó mucho mucho ..! Súper limpio

Partner

10/10

Exceptional

27 May 2026

Tamica

The property was immaculate! The room was nice and the view was amazing! The people were friendly. This is my 3rd couples resort and it could easily be my favorite. I can’t wait to go back.

Partner

10/10

Exceptional

27 May 2026

Jon

We loved the property and the whole experience. It was our first wedding anniversary and was above and beyond our expectations. The room and view was breathtaking. Staff was excellent. The food was delicious. And the availability of dining choices and times were ideal. The entertainment was top notch. We had the time of our life for five days. Keep up the good work. We would like info on special rates and such. We want to come back. Thanks and God bless. Jon A.

Partner

10/10

Exceptional

24 May 2026

Leneka

This is the gold standard of all-inclusive. Everything was included. It was a very luxurious experience and I felt like I was at home. The staff are so kind and wonderful and the food was well prepared!

Partner

10/10

Exceptional

23 May 2026

James Morgan McDonald.

The sink in the room did not drain well at all took forever. The ride to the facility was entertaining but long. The food in general was okay but not great. The check-in and checkout staff were efficient, unlike other couples we’ve been at. The island bartenders and entertainment was top-notch. The repeaters dinner was very much appreciated a nice touch.

Partner

10/10

Exceptional

21 May 2026

Nadine

Staff at couples Tower Isle was very welcoming and accommodating had a wonderful experience there

Partner

10/10

Exceptional

16 May 2026

Beate Leiselotte

Everyone was helpful, food was great and property was clean.

Partner

10/10

Exceptional

14 May 2026

Autumn

was AMAZING!!

10/10

Exceptional

06 May 2026

Jackson

Amazing property, the food was a highlight and the staff could not have been more accommodating and friendly!

Partner

10/10

Exceptional

06 May 2026

Tina

The private island was so lovely

Partner

2/10

Poor

20 Apr 2026

Joel

I would never recommend this property. It is dated and worn out. The food was terrible and yet somehow everything tasted the same. We couldn’t even try some of the restaurants on property because they were either closed or no reservations available. The 2 hot tubs we saw were filthy and damaged. Snorkeling from the beach was literally the only redeeming quality for this resort. This experience was so bad that I wouldn’t trust any Couples Resort moving forward. If you are looking for a quiet and romantic experience, this is not the property for you…LOUD music every single night late into the night. The beach was dirty. There really was nothing good about this place aside from what we got to see while snorkeling just beyond the beach area.

Partner

10/10

Exceptional

20 Apr 2026

Kristina

`

4/10

Poor

13 Apr 2026

Nickasha

This hotel was not as Jamaican friendly/ catered much for authentic Jamaicans based on my experience. As an authentic Jamaican back home to vacation , the food was trash! Unfortunately that is what I was looking forward to the most. The beef served one of those nights was so tough, oh my gosh! Customer service for the most part was good. A young lady by the vegetarian bar was rude one day, not in what she said, but with her tone, and mannerism. It is good that the hotel has many activities planned daily, some of which I did enjoy. However, night life is mostly catered for the older population. This destination is for older white caucasians.
There are a few restaurants on this property which my partner and I did sign up for: the only one we tried was the one in the sea( not remembering the name), nothing great about the food, and I felt this dining was rushed, so we just wasn’t interested in trying the others.
I had hair services done here, ridiculously expensive, not worth it, well wasn’t for me! Maybe if your Caucasian it will be though, I observed they use their more skilled people to facilitate those requests.

Five stars to housekeeping, checking in /out service, dance class team, ladies whom did the massage, front desk ladies at the spa…. that nice lady whom took the extra time to see if my partner and I wanted the massage done together as it was booked separately.

Partner

6/10

Pleasant

12 Apr 2026

Gregory

The resort was fine. Some areas needed updating but overall the resort is in good condition and our stay was a good one. The main problem with our stay was the with about half (or more than half) of the staff members. Generally, they were just unfriendly and unwelcoming. If you asked for something, they would oblige, but it felt like you were bothering them or they were disgusted with serving you. Example is someone would give you a drink you ordered and you smile and say thank you and they just walk away...no smile, no you are welcome. Just dismissive. Also, getting a drink sometimes there would be 4 people behind the bar, with none of them serving anyone or anything and they would just let you stand there. They would make eye contact and ignore you and make you wait for 60-90 seconds. Just weird, like i was an inconvenience they were hoping would just walk away. Very strange and unwelcoming. Other servers/bartenders were great. But the positive experiences were only about 30% of the time.

Beach was nice, but not great removal of seaweed from the beach. Advertised using red flag in the sand to summon a server to bring drinks to you on the beach but service was so slow that I would just go get my own.

Pool was okay. Pool bar was same hit or miss service regarding friendliness/service. I will say Anthony at the pool bar was Great!

Room was cleaned every day very nicely. Exercise room was clean, but 1 of 3 treadmills were broken. Good stay, not great.

Partner

10/10

Exceptional

12 Apr 2026

Rob

Staff is excellent. Food is awesome. Lots of fun activities.

Partner

10/10

Exceptional

11 Apr 2026

Kendal Bryant

Beautiful view from the room balcony, amazing staff and amazing stay overall!!

10/10

Exceptional

10 Apr 2026

Susan

We had a great time during our stay at Couples Tower Isle. The beach is quiet, the pools are sparkling, and the staff go out of their way to help. The food is by far the best we’ve ever had at an all inclusive resort. The only sticking point was our room - partly our fault because we asked if we could have a room with a tub. We were given a room with a standard bath tub, not a jacuzzi tub. The room was small, dated, and unfortunately the people in the room below smoked on their balcony. On our last night we had to change rooms because the ac unit started emitting noxious fumes. The room we were moved to was spacious and much better situated. Take it from us, unless you want a jacuzzi tub, stick to a room with a shower.
Note - it’s a two hour drive to the resort from Montego Bay.

Partner

10/10

Exceptional

08 Apr 2026

Carley

Couples always makes you feel like your completely taken care of

10/10

Exceptional

08 Apr 2026

Adam

10/10 experience...just book it

Family

10/10

Exceptional

06 Apr 2026

Tammy

Friendly and helpful staff. Rooms could use a little updating some things were falling apart. Lots of things to do on resort.

Friends

10/10

Exceptional

03 Apr 2026

charles

Wish I could give this place six stars can’t wait to come back next year

Partner

4/10

Poor

02 Apr 2026

Gloria Jean

Had an awesome stay. Staff was very attentive and took care of our needs.

Partner

10/10

Exceptional

31 Mar 2026

Andrew

The most all inclusive resort we have visited. The watersports and some excursions are included which makes this resort stand out. The services and food are very good. The dinning food was exceptional. The only negatives would be the internet coverage. It was spotty at best. Also, I requested minibar service three times and never received.

Partner

8/10

Excellent

23 Mar 2026

James

The amenity was a little outdated but the good quality food made up for it.

10/10

Exceptional

20 Mar 2026

Leslieann

Staff was awesome. Rooms were cleaned daily. Pleasantness of staff made the vacation outstanding. My husband and i have not been tk JA in 8 years. This experience is now going to be a yearly trip for us.

Partner

8/10

Excellent

18 Mar 2026

Beverly L

Clean rooms, friendly staff but the food is lacking quality and variety. The pool and most amenities close at 5pm so the evenings are fairly boring. The bar by the buffet closed at 10pm. Had to leave property to enjoy many of the amenities. The one thing that may stop me from coming back is the hotels support for the Calypso rafting company this place is horrible!! They have puppies and kitties there that are starving and have very bad eye infections and sores on their bodies! I will not support any company that allows any animals to suffer needlessly!

Partner

6/10

Pleasant

17 Mar 2026

Alberto

We didn't get picked up on schedule.
We waited like one hour after insisting a lot

Friends

8/10

Excellent

15 Mar 2026

Kim

Every staff member goes above and beyond to make your experience Wonderful!! The food was great at all the restaurants, they need to have more original Jamaican food on the menu, i didnt come to Jamaica to eat Asian food, why not have the Bayside Restaurant be authentic local flavor and vibe. The resort, watersports, pools, bars and ocean beach area was sparkling clean.

Evening entertainment was highly disappointing. They had a Reggea/Caribbean dance party and the DJ was playing Vanilla Ice and Bruno Mars, um NO!! We left after 20 mins. Sing along, restuarant music was John Denver and Hank Williams, country!! Um NO!!! Again, left America and came to Jamaica. Please put some authenticity into your resort activities!!

Partner

10/10

Exceptional

05 Mar 2026

James

The room had an amazing view of the pool and ocean. It was in close proximity to all the restaurants and activities.

Staff was overly friendly and the food was amazing.

Partner

10/10

Exceptional

25 Feb 2026

Desyzre

Loved the place me and my husband will be back in July

Partner

8/10

Excellent

24 Feb 2026

Carole

All good

10/10

Exceptional

23 Feb 2026

OLINKA Geddes

All of the above was excellent. The staff was friendly and accommodating. The room was simple but the view was everything. The amenities kept us active daily and the food was amazing.

Partner

6/10

Pleasant

20 Feb 2026

Anthony

Room was ok. When we got there we were handed a room key in an envelope and then a lady came and took it back and sent us to a different room 5207. We didn’t care for the room since we could hear the cars all night. We asked to stay over on the other side of the resort where we had stayed three years ago and she said we cannot. Staff was very nice. Food was ok.

Partner

10/10

Exceptional

13 Feb 2026

Art

Everyone and everything was amazing

Leisure Partner

2/10

Poor

30 Jan 2026

Eduard J

Dirty buildings and premises. Bad smell and old

10/10

Exceptional

29 Jan 2026

Adeline

The best vacation I’ve had in years. Couples staff takes care of everything from the welcome right at the bus, to the way they get to know the guests. The room was clean and the amenities were unparalleled. I would recommend Couples resort to anyone who would here. Truly a magical experience.

Leisure Partner

6/10

Pleasant

28 Jan 2026

Larry

The entire facility needs a major upgrade. It is old and dated. The carpets were stained. The food was marginal. The service was excellent, except the bartending at the piano bar. Our room had odor, the stool dripped constantly, it took two days to get a working safe, housekeeping came as early as 8:04 AM Sunday. Do not expect great accomodations, just a laid back environment.

Leisure Partner

6/10

Pleasant

28 Jan 2026

Larry

First, the positives. The staff with the exception of the Piano Bar was outstanding, and service oriented, despite the no tipping policy.
The Island presented a secluded environment where everyone was exceedingly friendly. The lunches that were delivered were of dubious quality and quantity. lf you weren't in line quickly, you were out of luck.
This hotel is definitely due for a major upgrade almost everywhere. The carpeting was aged and stained. Our safe was out of order and after two days a replacement was placed, unsecured on a shelf. Our toilet dripped constantly. The shower had mold. The television was missing all major networks months after the hurricane took out options. Missing the NFL playoff games was a bummer. Housekeeping came early, even knocking at 8:04 AM on Sunday. Nightly entertainment was sparse and There was little to do after 8PM except drink at a bar.
If you are looking for a low key, no frills accomodation, this is the place for you.
Do not expect the amenities to match the common luxury options you may have experienced at other locations.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Faith

Wonderful stay. The staff were really helpful. The food was great and everything was so clean. We are definitely planning to go back.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Thomas

We Had a Fantasic Time This Year . Spa Treatments were Wonderfull , Room was Clean With New Furniture And Paint .Food Was Very Good. Room Service Was Quick . Thank You to Kirk an Everyone Else . See You Next Year !

Leisure Partner

8/10

Excellent

25 Jan 2026

Djinga

The staff were super friendly and helpful. The resort was kept neat and clean. The rooms smelled tropical and fresh everyday. I don’t know how they do that. Even though there were plenty of activities, the front desk connected us with drivers and transportation to places we requested to go off site of the resort, which was to get authentic Jamaican cuisine. The resort fell short on that

10/10

Exceptional

25 Jan 2026

Harold

One of the best small resorts I’ve ever been to. Clean rooms and great food overall, I give it a 10 out of 10 I found zero negatives with this place great rooms good dive boat. The entertainment was just right.

8/10

Excellent

21 Jan 2026

percival

All the above …

10/10

Exceptional

13 Jan 2026

Tracy

Clean, food very good, most staff courteous and accommodating.

6/10

Pleasant

06 Jan 2026

Antonio

abbiamo avuto pioggia un paio di giorni e l'hotel ha avuto delle inflitrazioni.

10/10

Exceptional

02 Jan 2026

Jacob

Overall a great resort with the friendliest staff! Small enough to feel intimate but has enough to do between the different restaurants, pools, and excursions. Some of the rooms seem to have been recently upgraded with new furniture. Take the nature walk with Alfred, he's the best!

Leisure Partner

8/10

Excellent

02 Jan 2026

Lawrence

yes

2/10

Poor

29 Dec 2025

Nick

Everything from beginning to end was just off. Property is more out of a James Bone movie from the 70s than what the pictures show. Arrival had us going to a room that was stocked for another couple having an anniversary, not what we had requested. We did a couples massage and my girlfriend's masseuse gave her one of the worst massages she ever got. Mine wasn't great by any means but at least ok, just not worth the price. The weather was mostly sunny with some intermittent water turbulence but they never opened up to do any water activities that were supposed to be included in the stay. The jacuzzis throughout were low and cool water with poor or no jets. Food was barely available 24/7 as advertised. All the restaurants were pretty much the same food even though they were marketed as being different and unique. Beyond the jerk food mostly everything else was bland and had little flavour or proper cooking. The evenings meals were obvious leftovers included in breakfast & lunches the following day. Fresh, good drinking water was hard to come by until we found a 5 gallon dispenser of good drinkable water in the workout room to refill containers and have on us. A soda dispensing machine at the poolside restaurant was out of order for most of our 5 days. No alternative was offered to fill its place. Bars did not have experienced bartenders and no ingredients for drinks on their menu. Everthing that could be lacking pretty much was. Do not recommend.

Leisure Partner

8/10

Excellent

27 Dec 2025

Jennifer

Staff was incredibly friendly and helpful. Entertainment crew did a good job with different holiday activities, especially loved the caroling from the employees. Kirk, at the front, attended to every need we needed. Paulette was amazing at the cleaning services she provided on a daily to our room.

Leisure Partner

10/10

Exceptional

26 Dec 2025

J N

Yes

Partner