Willow Springs Motel

6/10

Pleasant

22 May 2026

Karen

Area is next to railroad tracks. It is old with only stairs. I'm glad I got a discount. Old motel smell. Lamp falling off the wall. $40 deposit for unknown reason.

Self

2/10

Poor

10 May 2026

Sean

There were transients sitting in front of doors smoking cigarettes, the walk up to the third floor had the most hideous odor and there was vomit on 2 of the room doors. It was just a disgusting experience. I'm not one to to even take time to write a review, but this was deserving to hopefully save someone from our experience. This was worse than you get what you pay for.

Pet

4/10

Poor

03 May 2026

Saira

Property felt unsafe

2/10

Poor

27 Apr 2026

Gerald

Property un kept room felt un safe door looked like it had been kicked in and badly repaired. Front desk was not helpful and refused to alter my stay when I brought things to their attention. I will never stay at this location again.

Self

4/10

Poor

13 Apr 2026

Donna

A bare bones experience. No amenities like hairdryer, tissues, iron, or fridge. For the price and sketchy location, definitely not worth the price. I was alone, and the location (behind other buildings and next to the railroad tracks) set the setting for a Dateline episode in my mind. It was dark and scary, especially at night. Maybe great for truck drivers or guys on a road trip, but not a great environment for single women or families. Regardless of how old and run down the place was, I have to admit it was clean. So kudos there. Front desk person (not sure if owner) was very pleasant and helpful when I asked for a hairdryer and iron.

Self

2/10

Poor

30 Mar 2026

Rex

Avoid. Be advised, there are people living in the rooms there and this place is a public health hazard. The strong smell of urine at the base of the staircase by the office comes from a tenant living on the second floor dumping a bucket of liquid from their room in the morning. Biohazard. 3rd world stuff going on there. There are only a few rooms available and only about 3 cars in the parking lot. You do the math. If you absolutely have to stay here, the bed and room was not the worst I have ever been in. The train noise is constant. I checked out early and found another hotel which I gladly paid for to reward myself for making it out of there.

2/10

Poor

26 Mar 2026

Joe

Parking was fine. However, the facilities are old and poorly maintained. Also, the motel is located immediately next to the railroad tracks that run thru town. We left after one night because of the noise. It literally kept us awake. So, despite having made reservations for two nights we stayed only one. We spent our second night at the Holiday Inn Express. Much better.

Partner

8/10

Excellent

15 Mar 2026

Jon

Cheap and clean, no pet or smoke odors. Would stay again. Only problem was the toilets. Water flushes up to the rim!

8/10

Excellent

15 Feb 2026

James

For the price, this hotel was excellent. The room was very clean and as far as I can tell everything worked just fine. It is a little out of the way and it is quite old. However, as I said for the price, this hotel was excellent and the bed was very soft

Business

6/10

Pleasant

13 Feb 2026

Julia

The room was cold when we arrived, which we understood. Why heat an unoccupied room? The problem was that we got to our room around 7pm. It took until after 1am for the room to be comfortable. Good thing we travel with extra blankets. The hot water in the shower lasted about 2 minutes and dropped to luke warm. My mother tried to take a bath. She found if she ran the water for 2 minutes, shut it off and then turned it on again she could get a little more hot water.

Friends_and_family Family

4/10

Poor

06 Feb 2026

Michael

Train noise is awful, $20 pet fee for this level motel is ridiculous

Self

8/10

Excellent

10 Nov 2025

RUSSELL

Yes

Partner

2/10

Poor

03 Nov 2025

Dennis

Older hotel, but clean

Business

4/10

Poor

28 Sep 2025

Michael

The room reeked of old cigarette smoke. The floors in the room and bathroom had major soft spots. If you have no other choice it will work, but i recommend find a different place.

Partner

6/10

Pleasant

04 Sep 2025

Tina

Its convenient i would stay there again if i had to.

Business Self

6/10

Pleasant

30 Aug 2025

James

Photos of proprety old

6/10

Pleasant

18 Aug 2025

Patrick

The experience was fine. The room and surrounding area was appropriate to the price paid. The staff are friendly, the room was clean, just old. It was fine for the money. If you are looking for a bed to sleep in that's clean and cheap, this is it. If you are looking for a nice hotel, nice clean rooms, clean parking lots, you are probably going to have to pay more somewhere else.

Leisure Family

6/10

Pleasant

24 Jul 2025

Gabriel

Staff was great and it served the purpose of a cheap place to sleep. The property is old but they do their best in keeping it clean.

Business Family

10/10

Exceptional

22 Jul 2025

Clifford

Restful

Business_and_leisure Pet

6/10

Pleasant

14 Jul 2025

Jim

Economical stay

Economical stay. Needs some upkeep. Don't expect much.

Partner

10/10

Exceptional

11 Jul 2025

Sarah

Mov nice and quiet

2/10

Poor

07 Jul 2025

Keith

The room was smelly of mold

4/10

Poor

04 Jul 2025

John

run down , needs lots of repairs

10/10

Exceptional

13 Jun 2025

James

nice staff

Partner

4/10

Poor

12 May 2025

Ed

Don't stay here

Leisure Family

10/10

Exceptional

09 Mar 2025

Lelani

It was a little bit better than I thought it was going to be.... So anyway for the price you pay it's definitely not the most comfortable bed and it is a good spot if you are in a pinch and you need a place to stay

Friends_and_family Family

6/10

Pleasant

03 Mar 2025

Billy

Bed was comfortable and room was clean. Shady area.

Leisure Partner

2/10

Poor

02 Mar 2025

Michelle

No hot water!

No hot water for showers. No microwave or fridge either. Bed was okay but not the best. Having no hot water killed it for me. Won't be back.

10/10

Exceptional

25 Jan 2025

Jeremy

The inside was wonderful it was the outside that was dirty and not very clean and made it kind of look like an old rundown apartment complex but overall it was a great stay rooms were nice well-kept and convenient for its location inside of Cheney

2/10

Poor

19 Jan 2025

Verified traveler

Very terrible motel

Not a good experience at all very dirty! And I didn’t even stay at that motel my whole trip I ended up staying at a best western

Friends_and_family Family

8/10

Excellent

15 Dec 2024

Shalane

Front Desk Gentleman was nice and polite

Business_and_leisure Friends

4/10

Poor

10 Dec 2024

Jeff

Loud train often.

Leisure Self

10/10

Exceptional

24 Nov 2024

A

Nice stay, wish we could have stayed for a cheaper weekly rate, but itbwas still nice! thanks

Business_and_leisure Partner

6/10

Pleasant

08 Nov 2024

AUGUSTIN

Hidden charges. False amenities.

At checkin: clerk was rude. Hidden charges $15 pet fee and $40 pet deposit . Deposit was returned . Stay was not pleasurable.

Friends_and_family Family

8/10

Excellent

21 Oct 2024

Stephen

Clean but old

Self

10/10

Exceptional

16 Oct 2024

Clifford

Cool site.

2/10

Poor

13 Oct 2024

Joe

Rifgt next to the working train tracks, hidden fees, dirty amenities including blood stains on bathroom floor.

2/10

Poor

06 Oct 2024

Kayley

The check in worker was extremely rude and prejudiced. Was harsh about the animals and charged me a pet fee disregarding the fact they’re service animals and I have a letter that says to protect under the disabilities act. I also never got my money back but there were no damages. The area was overall very nosy and unsafe and a lot of chaos and fights happening around. I heard 4 gunshots on the property too and none of us felt safe. My dog was on edge and was having anxiety due to the sounds and chaos and I was held “accountable” for that but rhe people causing the chaos and unsafety were not held accountable for anything.

Friends_and_family Friends

2/10

Poor

29 Sep 2024

Tonya

The place was the worst we’ve ever seen. We stayed somewhere else. Broken down van in the parking loaded completely full of garbage, even the drivers seat was filled to the ceiling with garbage. Rooms smelled awful. Dirty. Outside stairs were broken. Sidewalks broken. Bates hotel.

Leisure Partner

2/10

Poor

14 Sep 2024

Andreas

So im not one to write reviews but i feel the need to warn others. This place is easily the worst place we have ever stayed at, so bad that i right away looked to see if there was another place that could accommodate us but was unable to find anything. So do yourself a favor and run the other direction and dont stay at this piece of sh@t motel

Business Pet

2/10

Poor

10 Sep 2024

Corinna

Disgusting I lasted an hour there before I checked out to find another room smells bad they have bedbugs I asked for my deposit back and didn’t even get it back

Business Family

6/10

Pleasant

27 Aug 2024

Valerie

Wasn’t the best no coffee in the room

10/10

Exceptional

25 Aug 2024

Ruth

Despite having a problem with the tub and the toilet, I enjoyed my stay and I would stay here again.

Partner

8/10

Excellent

10 Aug 2024

Joshua

Clean, and quiet if you dont mind trains.

6/10

Pleasant

30 Jul 2024

Fernando

Smells

2/10

Poor

25 Jul 2024

Daniel

it is very old and run down. it just did not feel clean at all. to expensive for what you get. stay away and find yourself a nice hotel somewhere else.

Leisure

6/10

Pleasant

02 Jul 2024

Daniel

I had to convince the front desk I wasnt trying to con/sell them anything. I legitimately wanted to book a room at the Expedia rate of $90 tax. He didnt believe me until I booked right in front of hom and then got my booking and payment via an expeda, to prove I was legit.

The motel had long-term tenants with random outdoor parking without any lighting or night security. Rough gravell and dirty entry and lot with unkempt landscaping. Very sketchy area of Cheney with an operating train track in back.

Business Self

2/10

Poor

27 Jun 2024

Paul

An awful hotel right next to a rail line and a slum-like neighborhood. Manager is dirty and rude. I did not receive my deposit back.

2/10

Poor

12 Jun 2024

Joylinn

This property was deplorable. Smelt like stale cigarettes and mold. Didnt even check in. Walked in and walked out.

Business_and_leisure Family_with_children

6/10

Pleasant

02 Jun 2024

Stephanie

No refrigerator in room

Leisure Family

10/10

Exceptional

11 May 2024

Lynne

We were grateful for a quiet room on a very busy weekend. This motel is a great value and conveniently located 20 minute drive from GEG.

Leisure

10/10

Exceptional

10 May 2024

Barbara

Friendly, helpful. Older building. Noisy trains.

Leisure Self

2/10

Poor

10 May 2024

David

Meh

6/10

Pleasant

02 May 2024

Richard

Willow Springs is conveniently located about four blocks from the old downtown area. There is a Zip's Drive in next door, a coffee stand at the street right in front of the motel, and a Mexican food restaurant in the other direction next door. Taverns about four blocks. Grocery store about one mile.

We stay at Willow Springs annually while we fish at the lakes south of Cheney so we don't need much as far as lodging is concerned. The rooms are just OK. Fairly clean. Somewhat comfortable bed. No microwave or coffee maker or refer in the room. I think there are people living at the motel so there are dumpy vehicles in the parking lot. One van filled with garbage bags?

The owner greeted us at the counter when we checked in. He is a nice man and he and his family have owned the place for about twenty years. I was a little surprised to find that he was going to charge my CC $40 per room for incidental damages (refundable at check out) instead of keeping my card open. We booked our room through Expedia and I didn't expect any additional charges when we arrived at the motel.

Willow Springs is an old, basic, three story facility. it is not the least bit fancy and there are trains running behind the building all night long. But the location is convenient to both the old part of Cheney and the newer part (lots of services and restaurants) a mile or so to the north. The room is an adequately clean place to sleep for a reasonable $90 a night. We will probably go back next year.

Leisure Family

10/10

Exceptional

29 Mar 2024

steve

Friendly office staff. Close to our son’s college.

Leisure Family

6/10

Pleasant

29 Mar 2024

Richard

Location is a couple blocks from main railroad line. Room was clean. Location otherwise good.

Leisure Family

6/10

Pleasant

19 Mar 2024

Tim

Not a bad place..but far from the best. A Typical stay for the cheap rate. ~T.L.

Self

8/10

Excellent

10 Mar 2024

Guadalupe

Out of the way gem

We got in teally late , 1 am but the office responded right away. Smooth easy check in, friendly owner.
Room was a little dated but actually really clean and well kept! Beds were really comfortable, we slept like babies 👶
Will definitely stay again.
Thanks

Friends_and_family Family

6/10

Pleasant

09 Mar 2024

Deshion

It’s somewhere to sleep

2/10

Poor

23 Jan 2024

Joshua

The room I was given had Bed Bugs.

Leisure Family

6/10

Pleasant

17 Oct 2023

Kayleighn

You get what you pay for, but thats not a complaint. The motel is right next to the train tracks and I swear I heard a train go pass every 10-15 minutes, but the room was muffled enough that it didn't bother me personally. If you're a light sleeper though, maybe look for a room elsewhere. The rooms have no kitchen appliances, but there is a vending machine and a microwave in the lobby that you can use between 7 and 11am. There is also a really amazing Drive-In restaurant next door that you can easily walk to if you're hungry. A couple of negative notes about the rooms my mother and I stayed in is that the wall outlets were fairly loose, our phone chargers would not stay plugged in so our phones wouldn't charge overnight, you really had to monitor them to make sure the chargers were still plugged into the wall. Another note is that the door to my mother's room was practically hanging off its hinges, it would not close all the way so there was always a draft, it wouldn't fully lock, and you could hear everything happening outside. Looking at the doorframe it actually looked like the door had been forced open at some point in the past. Her bathroom was much nicer than mine though, it appeared hers had been recently redone with new floor and shower tiles.
Overall, not a terrible place to sleep for a few nights, but if you're staying in Cheney for 5 days or longer I wouldn't recommend it.

Leisure Family

4/10

Poor

01 Oct 2023

Thomas

I thought it was missleading thatthe Dd said "pet friendly " but nothing was mentioned about additional fees or deposits for pets. I had to put out more $$ than expected and still have not been refunded my $40 deposit. This should be stated at the time of reservation.

Leisure Pet

2/10

Poor

25 Sep 2023

Gina

This was a horrible experience …
My daughter and I checked in late 11:30 pm
There was a large dog barking in the next room , cartoons blaring on tv, and most likely a hooker situation with screaming going on …
Mortifying - we had to leave at 4:30 am and the manager would not refund me .
Beware of this place !!!

Leisure Family

4/10

Poor

09 Sep 2023

Jody

Not much they can do about this, but the train runs all night directly behind the motel - like 30 ft away. The facility is in pretty run-down condition, and not all that clean feeling. No fridge or Microwave fyi…. For the price, I’ve stayed at worse though.

Leisure Self

6/10

Pleasant

30 Aug 2023

Patrick

No mini frig, no microwave, no ice maker outside where we can get to it after hours. Room was clean. Trains nearby were loud, but you can't complain, because you see the tracks right next to the motel when you check in.

Leisure Self

10/10

Exceptional

27 Aug 2023

Gary

Nice Owners

Leisure Self

2/10

Poor

26 Aug 2023

Daryl

This property was unsafe and expedia refused to refund or credit my account

4/10

Poor

20 Aug 2023

Clyde

The door had been kicked in previously and the door jam was not replaced, just cobbled back to work.

Leisure Self

10/10

Exceptional

07 Aug 2023

Charlene

Stained/dirty towels, outside ashtrays full

Leisure Partner

6/10

Pleasant

02 Aug 2023

bragg

the toilet in my room over flowed everytime i flushed it..first two times i had to get the owner to come in with the plunger...after that he just left me the plunger...no fridge or microwave

Leisure Pet

10/10

Exceptional

30 Jul 2023

Rich

Talk about a throwback motel. I had to fill out a duplex registration form, and got an actual key to the room. I thought I arranged for two queen beds, but ours are both kings. The night clerk even came and helped us unload our stuff into the room. The motel is old, the parking lot is small and tight, and we are delighted to be here. Pretty sure we will return on our next trip to Montana.

Leisure Family

2/10

Poor

23 Jul 2023

Regis

Industrial wasteland with staff that's looking to shake you down. Rooms are ancient, light switches don't function, Luke warm water, moldy bathroom.

Leisure Pet

8/10

Excellent

16 Jul 2023

Scott

No Soak but still fine

Was kind of bummed there was no bath tub stopper so I could soak in the tub and the shower was too short and non adjustable so showering was a bit of a pain, but the pressure was AMAZING. other than that the stay was just fine

Business

2/10

Poor

18 Jun 2023

Shane

The photo in Expedia looked nothing like its current state. Another foreign-owned, overpriced, unmaintained facility. Woman couldnt speak english and man was curt. The building is maintained to the least required level. I cannot believe Expedia even allows this kind of facility on their site.

Business Partner

6/10

Pleasant

11 Jun 2023

Catherine

Pros: Very clean, good beds and linen, easy check-in, big screen television, quiet around the area. Close to the gatherings we were attending. The trains run often, but the sound actually did not bother us.

What we could have used, in no particular order: refrigerator, coffeemaker/hot water maker, microwave, bedside clock, box of tissues.

Leisure Family

8/10

Excellent

05 Jun 2023

Dennis

There was no refrigerator or microwave. The motel is very close to the train tracks and the trains are very noisy in the night. Otherwise, very nice, and inexpensive.

Leisure Family

4/10

Poor

10 Apr 2023

diana

I don’t like leaving reviews period but this place was unsafe. Conveniently in town but not worth the sleepless nights. Door deadlock didn’t lock from outside and windows couldn’t lock. Every creak was louder than the trains. Bathroom upstairs flooded and dripped on us below. Moldy bathroom. Towel shortage asked for extra towels but was expected to give them back the dirty towels. 2 towels for 3 people? Too run down and shouldn’t be even listed as option.

Business_and_leisure Family

6/10

Pleasant

05 Apr 2023

David

The place is a little run down. No coffee pot. No fridge. Limited towels. Tv reception week. No soap . A little shampoo. Poor communication at front desk. Worth about 60 bucks a night. Not 90.

Business_and_leisure Family

8/10

Excellent

28 Mar 2023

Ines

Great quiet place near the university! Clean, friendly staff, great price.

Friends_and_family Family

10/10

Exceptional

22 Dec 2022

Mark

A nice vintage family owned property. Very clean and everything worked. A nice, reasonable place for travelers to spend a night or a week.

Business Pet

4/10

Poor

15 Dec 2022

Fred

Not good!

The room is very minimal, with no microwave, no frig and no coffee pot. I will just say that the room and the experience leave a lot to be desired. Oh, and the local railroad yard is right behind the motel, so you get the full effect of a train running thru your room on a regular basis.

Friends_and_family Family

6/10

Pleasant

20 Nov 2022

GRAYDON

Ok

Leisure Self

8/10

Excellent

23 Oct 2022

Verified traveler

Very convenient for stays around EWU and the Cheney downtown area. Polite staff and clean facility. The hotel has been painted in brown earth tones, but is a little old and run down. Overall a great stay for the price.

Business_and_leisure Partner

4/10

Poor

11 Oct 2022

Sylvia

The outside of this hotel was dingy and unkempt and there was a strong cannabis smell when we entered the room. It went away after running the A/C for a while. The property is located next to the train tracks, which was mostly drowned out by A/C. The room itself was clean, although lacked a fridge and microwave which I consider basic necessities. I would not stay here again.

Leisure Partner

2/10

Poor

05 Oct 2022

Karen

Bill was doubled

Our bill was DOUBLE what we were quoted. We were charged extra for everything. For $20 more we could have stayed at the Holiday Inn. The bed was clean but the room was so out dated. There are serious building code issues here. Like the light switch inside the shower. No cold water in the sink, just hot. We had a kitchenette room that we did not request. The cleanliness was questionable, I wouldn't cook there but I wasn't planning to anyway. Besides there weren't any tools or pots for cooking. But we were traveling with our dogs and the Holiday Inn does not allow pets. The train noise was not a big deal. The a/c fan covered that up. Watch out for the speed bump in the drive way. This place has serious safety concerns. We wont be back even though it was a good location for where we needed to be. Not unless theres a serious remodel and brought up to code.

Friends_and_family Family

4/10

Poor

01 Sep 2022

carolyn

Did not like the unadvertised $40 deposit, dead bolt did not work; sink was stained and cracked; toilet handle was broken, train whistles through out the night; bathroom door jamb was unfinished properly; could hear people upstairs (and they weren't partying or anything)

Leisure Partner

2/10

Poor

27 Aug 2022

kyla

This motel was absolutely disgusting and filthy. The drawers kept opening all night cuz they’re so old.there was nt even an HDMI hook up for the tv. This motel is being misadvertised as it is not even the real picture of the motel on the website Expedia and hotels.com. I rate the motel a 1 star

Leisure Family_with_children

6/10

Pleasant

24 Aug 2022

Gualberto

Old building and there's not microwave no fridge, very basic place

Leisure Family

2/10

Poor

21 Aug 2022

Robyn

Nice guy checked us in. Sheets stunk like urine.room was smelly, old and the sheets stunk like urine.

Partner

4/10

Poor

20 Aug 2022

Dan

Paid $100.00 thru Hotels.com, when I checked in had to put a $$40.00 damage deposit on my credit card. No refrigerator, microwave, hair dryer.

Partner

2/10

Poor

17 Aug 2022

Ignacio

We staid two nights in a two bed room as soon as we went up the stairs entered our room we wanted to leave. It smelled horrible, humid, dead, pee smell just very unpleasant and gross… everything is old and not very good at their service either. The workers are sketchy and giving weird vibes. The morning after they took out dirty towels and let us know that they would replace them as soon as there were any clean ones… never returned either any towels at all and on top of that there was a cleaning lady who would just not stop staring at you. I had gone to the store and came back and since I arrived at the parking lot she would not stop staring at me I went up the stairs to my room and she had to go out her way all the way to the parking lot to be able to still see me. I felt really uncomfortable I asked her if I could help her with anything from afar she motioned no I then asked her why did she keep staring at me And she never said anything just kept looking. Never going back again definitely 0 that place should not even be open any longer. Very disappointed.

Business

4/10

Poor

29 Jul 2022

Hilary

It was clean and check-in and check-out were easy. The room and the property are quite basic, but what you'd expect for the price. Trains run right by the property, so it's a bit noisy. There is a great breakfast cafe nearby called Bene's.

Leisure Family_with_children

8/10

Excellent

21 Jul 2022

Gary

They are very friendly.

Partner

2/10

Poor

16 Jul 2022

Rick

The property looks nothing like the picture. My guess is this picture was taken when the Motel was brand new. I'd very much consider this picture to be false advertising. The floors were peeling up on the corners, the bathroom was warped, and it was not possible to close it. The landscaping and walkways were unkept and very dirty.

Business_and_leisure Partner

2/10

Poor

27 Jun 2022

Les

Well, for 2 nites paying $ 260.00 the only word that comes to mind about the properties would be Bulldozer.

Leisure

10/10

Exceptional

22 Jun 2022

Verified traveler

Property doesn't look much like the picture for Expedia. The building is many shades of brown now, no white or blue. The staff is very helpful and is manned all the time, but at night ringing the bell wakes them from their sleep.

Leisure Partner

6/10

Pleasant

14 Apr 2022

Hari

budget hotel. pillows are terrible.

Leisure Family

8/10

Excellent

29 Mar 2022

Sally

Convenient to Eastern Washington University
Very friendly staff

Business_and_leisure Family

6/10

Pleasant

24 Mar 2022

Bruce

The staff were pleasant and helpful. The facilities are old, worn, and in need of refreshing, but the room seemed clean. The back of the property is adjacent to a train line so my White Noise machine definitely helped. The drive to and from Spokane airport is not at all difficult, though its by no means in "the thick of things".

Leisure Self

8/10

Excellent

21 Mar 2022

Karen

This is a very no frills place but it’s reasonably priced and convenient to dining options within walking distance

Business_and_leisure Friends