Radisson Resort Ras Al Khaimah Marjan Island

United Arab Emirates , Ras Al Khaymah
RAS AL-KHAIMAH, AL JAZEERA Marjan Island
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50 reviews shown

2/10

Poor

12 Feb 2026

Aaisha

Room was neglected- dust everywhere. Cockroaches in room also, staff dismissed i have left here with bites all over my body. I stayed here before 2 years ago and the hotel has downgraded i wouldn’t ever stay here again. Staff were rude and unhelpful. They upsold us balcony rooms which we had to pay extra for upon arrival and the hygiene and cleanliness of the rooms were horrible. I lived in squalor for 7 nights and had to put up with it due to them not refunding me despite me seeing cockroaches and i have already spent so much money on this holiday and couldn’t afford another hotel. Wouldn’t ever stay here again

Leisure Family

2/10

Poor

09 Feb 2026

Shrook

The quality of the room is horrible

6/10

Pleasant

27 Dec 2025

Mohan

The food was not upto mark for the price we paid. Both dinner and breakfast. Limited spead and it was not tasty.
Also we had issues with the bath as there was no door to the bath area and when you take a shower the entire bathroom gets wet and becomes slippery.

Friends_and_family Family

4/10

Poor

25 Dec 2025

Mahesh Kumar

TV available in room is not useful as it is having few local channels and not a smart one. Housekeeping not done properly. Pools made our day otherwise Room conditions is very bad. Full night we heard noise from construction equipment nearby.

Leisure Family_with_children

6/10

Pleasant

22 Dec 2025

Syed Nusrat

Room was average, water was leaking from window during rainfall, complained but they couldn't fix it. Pressure in shower was low and had difficulty taking bath. Centre table was shaky. However staff was good.

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

The hotel advised building work was happening surrounding the hotel but failed to mention the construction work was happening 24hrs a day. It was noisy at times and had I known this before booking I may of booked elsewhere.

The room was not cleaned fully daily and coffees etch were not replenished daily which was disappointing. For me staying in a hotel u expected the room to be clean and the floor was not clean. I could feel dust and debris on my feet when walking in the room.

One particular day the cleaner folded the soiled floor mat instead of replacing it with a new one. For me this was not acceptable. I did complain to staff and the room was cleaned better the next day.

Business

10/10

Exceptional

02 Dec 2025

Abdalla

The hotel is wonderful

Leisure Self

10/10

Exceptional

14 Nov 2025

Randa

Amazing experience in all aspects. Check in was fast, staff is professional, friendly and helpful. Mohammad was so accommodating. Thank you

Leisure Self

8/10

Excellent

05 Oct 2025

Mark David

3am - check in was great. The sea view room/balcony, had a fantastic view. The hotel is very clean in all communal areas and I can't fault the interior or facilities.

Buffet breakfast was really nice, although slightly repetitive after 8 days. Not on the all inclusive package, but the meals in the restaurants and bar were really good.

I was aware of ongoing development surrounding the resort, which is on all sides - although this really had no impact. You do feel slightly trapped, as there is nothing within walking distance (heat) although Leptis supermarket is a 5 mins taxi ride away. I was hoping to go to Al Hamra mall which is only a few km away - however the road there is underging works, and would be a 50 km detour according to taxis.

The x 2 pools for adults were fine and quiet - although the one near the beach - had multiple tiles missing and clearly needs some maintenance, as also the grout is very black in certain areas. In terms of the beach, in the last week of September - half the beach umbrellas were missing the 'tops' in unbearable heat which caused problems as the resort was full. This was later rectified and new 'tops' added and the resort appeared a lot quieter early October.

As a UK tourist, I would not unfortunately return again and also feel this should not be marketed to the UK market. 95% of the guests were Russian, who I found rude and disrespectful to the beach/bar/restaurant staff. Reception/tours/sales staff ignore you, if not Russian.

Leisure Self

4/10

Poor

16 Jul 2025

Khaled

Below average

The room was never cleaned despite multiple requests.
Breakfast lacked both taste and variety, and dinner was very disappointing.
Additionally, although I arrived late—after 5 PM—the room was still not ready, and I had to wait until it was prepared.

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Jitendra

Average stay

Room is good but washrooms are not so clean, stains on toilet seats
Food is also average

Friends_and_family Family

6/10

Pleasant

22 Apr 2025

Cathy Renee

I had all inclusive, however there were times when there was no food available. I only saw snacks twice and every where you wanted something it was not included in the all inclusive. If you had all inclusive and wanted certain meals you had to pay additional. There was no concierge to arrange day trips or tours. Daily entertainment was limited. The food was over cooked and repetitive. I had to buy food outside the hotel to satisfy my and my grand childrens hunger. There was not kid friendly meals at every seating.

Leisure Family_with_children

8/10

Excellent

13 Apr 2025

Sally

I loved the hotel and i returned several times it worth the money

Just need heater for kids pool it is always chilled

Leisure Family

4/10

Poor

10 Apr 2025

Verified traveler

Service and Maintenance Issues During Our Stay

We found that the hotel facilities did not match the images presented on the website. The property shows clear signs of wear and poor maintenance. For example, the main revolving door was marked as \"under maintenance\" for the entire duration of our stay, yet no repairs were made. Similarly, the corridors showed visible damage such as chipped walls and broken corners.

In the main dining area, many of the chairs were visibly old and worn. The towels provided in the rooms and by the pool were also in poor condition—many were thin, faded, and some even had holes.

One particular concern was the children’s pool, which was frequently overcrowded, especially in the evenings. This made it difficult for younger children to enjoy safely and comfortably, and at times the environment felt overwhelming rather than relaxing.

Additionally, we were surprised by the quality of products offered. For instance, guests on the all-inclusive package were not served branded Coca-Cola products, but rather a lower-quality alternative, which was disappointing and unexpected from a hotel of this category.

Friends_and_family Family

10/10

Exceptional

20 Mar 2025

Mohamad El

Recommended

Business Self

6/10

Pleasant

14 Feb 2025

Eslam

To be honest I come at 11:30 pm and before I book the room I saw some photo that will be like sea view but after I arrive the front office man told me no it’s not and was instructions view i ask him to upgrade he told me it’s not available in that time and to be honest this wasn’t the best ……
But the very good thing the information guys and room service was absolutely Fridley and amazing… the guy in night shift he older me taxi he was so nice he was in info office,,,

Partner

6/10

Pleasant

24 Jan 2025

talha

The biggest problem is noise. U can here children crying from next room like they r in Ur room,the bar downstairs is like in Ur room.rumbling and shaking of whole room. Otherwise it has lots of potential.im not coming back

Leisure Family

8/10

Excellent

14 Jan 2025

Hagai

Business Self

4/10

Poor

07 Jan 2025

Sunny

Unpleasant stat

Not great because the AC was not working and our kids could not sleep. Had to be awake for the technician to arrive. No customer service was following up despite calling them.

Friends_and_family Family

6/10

Pleasant

02 Jan 2025

Ronak

Average

Rooms are but tidy. Everything looks quite old.

Friends_and_family Family

4/10

Poor

24 Dec 2024

Abdul Aziz

The room was not clean properly , a lot of dust, bad smell and un clean pillows
The sink in the bathroom was broken
A lot of delay in delivering the towels

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

Amar

Everything about this hotel was exceptionally good. It was spacious, clean and had everything you would want in a luxury hotel. There was a wide choice of bars, restaurants and swimming pools. And watching the sun go down while lying on the hotel beach was one of the highlights of my whole stay.

6/10

Pleasant

08 Dec 2024

Thamer

they didn’t let me to park my car in basement when was the ground parking was full and they said they open the entrance gate by mistake

10/10

Exceptional

25 Nov 2024

Ahmed

Very helpful staff, specially Mr SUNIL at reception he was very kind, professionaly and helpful
Thank you everyone at the property

6/10

Pleasant

24 Nov 2024

Stavros

Active construction zone

8/10

Excellent

19 Nov 2024

Jake

Overnight business trip, served its purpose

Business Friends

10/10

Exceptional

10 Nov 2024

Ajit

Amazing Weekend Gateway

We had a wonderful time at the hotel; I was with my daughter and wife. The resort has small slides and a separate pool for children, making pool time enjoyable for families.
The resort also has a private beach for hotel guests and offers water sports.
The Seafood Shack restaurant serves amazing seafood, and the food is delicious.

Friends_and_family Family

8/10

Excellent

31 Oct 2024

stuart

Was a tourist hotel

10/10

Exceptional

25 Aug 2024

Bilal

Nice

10/10

Exceptional

24 Aug 2024

OSAMA

Was quite and very nice

Partner

8/10

Excellent

11 Aug 2024

Harmeet singh

Nice place

Very nice staff , we reached early and they checked us in at 9.30 am , really thankful , great

Friends_and_family Family

6/10

Pleasant

12 Jul 2024

Hasan

Some staff are rude. First day no water in the room. Slippers never provided.

Business Self

10/10

Exceptional

17 Jun 2024

farid

bathrooms needs renevation

10/10

Exceptional

23 May 2024

Mohamad

My 1st stay was amazingly comfortable. The staff is wonderful

Business Self

4/10

Poor

22 May 2024

Kazem

The positive things only the check Conceirge was helpful

The worst thing is the towel in the rooms and beach , is 20 years old towel
And there is a lot to mention

Leisure Family

10/10

Exceptional

29 Apr 2024

Ibadullah

Overall a good experience

4/10

Poor

16 Oct 2023

Verified traveler

I rarely write reviews but after spending 685 USD for three nights in a place that should not be called a resort I will. Let start: at check in we got zero info on hotel and bareful interlinked answers to out questions. We had to request our luggage be moved to the room. The room was sea view with two cheap plastic chairs on small balcony with zero shade. The bathroom was tiny and stocked with one roll of one ply toilet paper. Two bottles of water on counter by coffee pot. You have to use a card for beach towels that are not available at the pools. You must trek to beach for towels. The towels we were handed were thread bare and worn out. I saw people on the all inclusive standing in long lines and getting thier drinks in paper cups. The breakfast buffet was average at best. Staff busses tables and cleans plates in the dining room next to the booths like I need to eat breakfast watching people cleaning dishes. No one walks about dining areas serving coffee or anything. This morning I had to get my silverware and spoons are larger that the tiny coffee cups. Like shovels. We ordered bucket of beer at pool. It came in large salad bowl that did not keep bottles cold. No one greets anyone when entering or leaving the hotel. The hotel bar is more like a children rec room. At 2230 last night 6 year old kids had the pool table. The bar reakes of smoke and has Zero appeal to western people. This place caters to the all inclusive crowd and privies the bare minimum

Leisure Friends

6/10

Pleasant

15 Aug 2023

Verified traveler

Cheap stay = Cheap experience

We booked a 1 bedroom suite for a family of 5 and we're disappointed to find that there was no door between the rooms.

The only bed for 3 children was 1 tiny sofa bed which was barely bigger than a single bed.

The hotel did provide another bed, but you could feel every spring in it and it was not comfortable.

The gym was acceptable, the kids pool, while very overcrowded, was small but perfect for kids. Especially the slides.

We booked half board and that meant buffet food. Breakfast was acceptable but dinner was not up to standard at all compared to other UAE hotels.

The staff were all very friendly and good to us. I can't fault them.

I wouldn't stay here again.

Friends_and_family Family

4/10

Poor

07 Aug 2023

Verified traveler

It was not that great compared to other hotels in RAK .

Friends_and_family Family

4/10

Poor

11 Oct 2022

Chris

We stayed in connecting rooms for one night with our 2 children but it seems one of the two rooms were not actually finished. Tiles in one bathroom were not there was simple concrete, when I informed the front desk on check out (they asked why checking out so early) she tried to blag that it was normal, Well it wasn't as the other room had completed shower and we stayed in the exact room a couple of months ago and it was tiled..... the room also had a couple of chairs stacked up next to the bed and the bathroom was generally not finished. When we asked the cleaning staff on our floor they actually locked the door and told us we hadnt checked into that room. But no offer was made to clean it. (there are pictures to show the unfisnihed bathroom)

Leisure Family_with_children

8/10

Excellent

23 Jun 2022

Mohandas

Stay at Radisson at Marjan RAK

Hotel is pretty clean and room service too was very good. Very friendly staff.

Partner

10/10

Exceptional

20 Jun 2022

Farid

هادئ ونظيف وجديد وكريم يستحق المبلغ المدفوع له

Business_and_leisure Friends

10/10

Exceptional

12 Jun 2022

Farid

نقدر عمل عامل الانقاذ ولكن اغلاق الشاطئ الساعه 6.30 مساء يعتبر حرماننا من افضل اوقات السباحه وهي فتره ماقبل الغروب، يرجى تمديد الاغلاق للساعه 7 مساء عالاقل مع الشكر

Business_and_leisure Friends

6/10

Pleasant

31 May 2022

Nusha

The property is quite basic - very small pools with seating areas dirty and not cleaned regularly. The rooms are also quite basic, small sofas in the suite, did not like the open planned bedroom design.
Nothing special overall, more of a hotel for locals at the weekend rather than tourists from abroad.

Leisure Family_with_children

10/10

Exceptional

03 May 2022

KUSHRAJ

Excellent

Good spacious rooms, attached beach and good swimming pool for kids

Friends_and_family Family

6/10

Pleasant

21 Mar 2022

YASIR ARAFAT

ok type

The experience overall is ok but it does not look like we are staying in resort. They could have add more activities.
last time we stayed in double tree by Hilton and they have more activities for family and the kids.
The Buffet breakfast is also ill managed and food quality was not up to the mark.

Friends_and_family Family

8/10

Excellent

14 Mar 2022

Marian

Good hotel

I enjoyed the stay , the customer service team are amazing and room is big , also the kids pool have nice slides. Recommend it for families 👪

Friends_and_family Family

10/10

Exceptional

14 Feb 2022

Osama

Stay was perfect , Staff is very nice and helpful

Friends_and_family Family

6/10

Pleasant

23 Jan 2022

Denis

Starting with the things we (my wife and I) did like:
hotel does have a new feel to it
breakfast was great
the bed was super comfy

things we didn't like:
no information provided about our breakfast at check-in
missing iron and ironing board from the room - requested but it was unavailable which is rather strange
even though the hotel was not fully booked, for some reason we got placed right next to the elevator which was not fun as you get to hear every person going in and out of it
shisha lounge which is also advertised on the hotel website but doesn't actually serve shisha.

overall, there is potential for the property to be great but there are a lot of small things which are required to be fixed

Leisure Family

6/10

Pleasant

16 Nov 2025

Michael

Personal ist toll, leider zu viele russische Gäste. Baulärm war doch mehr als erwartet. Beginn des Lärms bereits um 06:00H morgens, die ganze Insel ist eine Baustelle. Strand war nett, aber Untergrund bestand nicht aus Sand, sondern aus Muschelsedimenten. Darauf zu laufen war manchmal etwas schmerzhaft. Das Wasser war schön sauber und warm. Das Essen war gut, Restaurant aber sehr voll und laut. Kostenlose Parkplätze waren vorhanden. Check-in war sehr langwierig, hat ewig gedauert. Personal war hier auch wenig hilfreich.

Leisure Family_with_children