Name: Al Wadi Desert, Ras Al Khaimah, Ritz-Carlton hotel
Address: Al Mazraa, Ras Al Khaimah, Ras Al Khaimah, AE

6/10

Pleasant

23 Apr 2026

Hugh

Unfortunately I found a cockroach as I was going to the bathroom in the middle of the night which I guess happens in the middle of the desert but when we checked out I showed a picture of it to the person introducing himself as one of the managers, all I got was Thank you for Letting us know. No apologies at all. Luckily it was me seeing the suite’s pet and not my wife.
The place is not like any other Ritz-Carlton we have stayed at. We have stayed over 50 nights in the Ritz in the past 4 years in 3 different countries. It is run down and in desperate need of renovation.

Partner

10/10

Exceptional

24 Jan 2026

Faisal

Great staff all of them no exception

Partner

10/10

Exceptional

20 Dec 2025

Farah

The Ritz experience truly amazes you. From the moment you step in, the staffs all address you by your name, which is truly amazing. The staffs are always ready to serve, with much enthusiasm even though some of them were working the night before. It was truly an amazing stay, made special by the staffs. Kudos to Ritz. Will definitely return back in the future.

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Ron

amazing

Partner

10/10

Exceptional

12 Dec 2025

Igor

Perfect place to escape for one or two nights and completely disconnect.
Outstanding breakfast quality, both in variety and taste.
A truly unique desert setting, surrounded by nature and gazelles, creating a very special atmosphere.
We also booked a desert safari experience, which was excellently organized and added great value to the stay.
Private pool villas offer complete privacy, absolute peace, and comfort.
Impeccable cleanliness and top-tier quality of materials throughout the villa.
A truly one-of-a-kind experience that cannot be compared to standard luxury hotels.
Staff were highly professional and everything met exactly what I expect when staying at a hotel of this level.

Accommodation and food prices are on the higher side, but if you are looking for a memorable and unforgettable experience, this becomes secondary.
Final:
If you are searching for something truly special and different, this place delivers. Once you experience it, the price quickly fades into the background.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Krystyna

It is one of the most beautiful hotels I have ever stayed at. The staff were incredible

Partner

10/10

Exceptional

01 Sep 2025

Alexander

This place was amazing! The staff were incredible and helped with anything we needed. Will stay again!

Leisure Partner

10/10

Exceptional

15 May 2025

Jose

Amazing place!

Leisure Friends

10/10

Exceptional

02 May 2025

Nabeel

Don’t miss out

Unbelievable unique experience ! Highly recommended, impeccable service

Friends_and_family Family

6/10

Pleasant

12 Feb 2025

Verified traveler

Disappointing Stay – In Need of Better Maintenance

We recently stayed at The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert and, unfortunately, were not impressed. The resort felt slightly scruffy and in need of better upkeep and maintenance.

Our accommodation—a tented villa with a private pool—was spacious and a nice feature, but it didn’t give us the “wow” factor we expected. Having previously stayed at a Ritz-Carlton in Thailand, which was immaculate, we found this resort lacking in comparison. Housekeeping was rushed, and dust had built up in several areas. Outdoor furniture was missing cushions, and the ones that were there had noticeable stains. Additionally, we noticed black mold under the outer edge of the tented roof and a broken fence post that needed painting.

The staff were polite and friendly, but the service didn’t meet the high standards we associate with the Ritz-Carlton brand. We were on a full-board package—breakfast was acceptable, but the dinner options across all three restaurants were underwhelming.

Ultimately, my wife and I enjoyed each other’s company and the privacy of our accommodation, but the resort itself fell short. It’s in need of a stronger maintenance program, and the rooms and exteriors could use refurbishment. Sadly, we wouldn’t return any time soon

Partner

10/10

Exceptional

27 Jan 2025

Zeynep

Very clean and well servicing hotel we would highly recommend it to everyone

Leisure Family

10/10

Exceptional

01 Sep 2024

Emma-Jane

Beautiful Serenity

It was a truly amazing stay with staff who were incredibly attentive . We celebrated a birthday and were treated at every opportunity . I would definitely recommend the hotel if you would like to have a secluded hideaway with surrounding nature .

Partner

10/10

Exceptional

09 Aug 2024

Kareem

Wonderful stay cations

The overall experience was excellent, the staff are very polite and friendly, very professional and made our stay as comfortable as possible.
The hotel territory is very nice and relaxing, we stayed at al rimal villa it is very spacious and comfortable.
Food was excellent also at Kahila restaurant.
Thank you for all you efforts.

Friends_and_family Family

10/10

Exceptional

03 Jun 2024

Sofiane

Best hotel in UAE

Best resort experience in UAE!!
We loved our stay, hotel facilities are just perfect, and all the staff was just amazing!!

Friends_and_family Family

10/10

Exceptional

02 Jun 2024

Saskya

It was breathtaking! Amazing

10/10

Exceptional

04 Dec 2023

Ali

The staff are amazing

Leisure Family_with_children

10/10

Exceptional

30 May 2023

Raghib

Beautiful nature reserve, with excellent facilities and brilliant and helpful staff. This is my second visit, and I will certainly visit again!

Leisure

10/10

Exceptional

30 Mar 2023

Colin

Great property in a beautiful location. Loved the Oryx nature excursion!

Leisure Partner

10/10

Exceptional

22 Mar 2023

Deirdre

Just spent a wonderful three days here. The room and view were fabulous. The staff couldn't do enough for you. The rainforest and spa really worth utilising. A wonderful relaxing mini break. Thanks to all the staff who made it so enjoyable.

Leisure Partner

10/10

Exceptional

08 Feb 2023

aziz

Everything was lovely about this place

Business Self

10/10

Exceptional

12 Oct 2022

Matthew

We had a flawless stay - loved every minute of it.

Partner

6/10

Pleasant

05 Sep 2022

Hee yeon

Hello. I stayed 2 night to celebrate my husband’s birthday weekends. Overall it was great to stay in the villa and pool however disappointed that did not get pre information gym and restaurant on the construction. The gym is temporary small space to use which is disappointed it. Also only two restaurant available during i stay , very very disappointed it. Its in the middle of desert which is no where to go eat outside.
It would be nice to let guest know if anything not available during the stay.

Partner

10/10

Exceptional

17 May 2022

Karrie

Wish we would have stayed longer! We got to ride camels to a perfect sunset with two bottles of champagne! Followed by dinner in the desert! Absolutely the best dinner we had in Dubi! Wow! Moon light views! Chef was amazing enough food for 10 we were a party of 4!
Staff was over the top helpful friendly, rooms were huge! Private pool with wildlife walking by! The birds were so sounds you heard all over the 500
Acres! Absolutely wonderful! Will
Be back for much longer stay! May weather was perfect

Leisure Friends

10/10

Exceptional

11 May 2022

CHOKRI

Great experience

Excellent stay, the staff is very nice, especially AbdelWahab and Karl who were great with us.
I recommend this stay to rest outside of Dubai and live a pleasant experience

Friends_and_family Family

8/10

Excellent

17 Jan 2022

Patrick

Most Relaxing Stay in UAE

Wonderful location, excellent views and activities. Very very relaxing. Staff very friendly and helpful overall, only complaint was that they were a bit busy at breakfast and forgot some minor things.
Will definitely return soon.

Partner

6/10

Pleasant

04 Jan 2022

Verified traveler

Beautiful room, but not quite the experience.

Beautiful room but ok/standard ammenities and common areas. Service was attentive but only one person at reception, spa and cafe therefore sometimes longer than expected (not the typical Ritz experience). Activities must be reserved with time because they get full (wasn't advised this prior to arrival). Spa as well. Good experience because of room but not for the price that was paid for what was expected out of the experience.

Partner

10/10

Exceptional

21 Nov 2021

Verified traveler

It was amazing and relaxing...
Thanks so much...

Partner

10/10

Exceptional

15 Aug 2021

Khaled

The place is luxurious and perfect for couples, the stuff there are very friendly and polite, the food is not bad at all but also not up to the expectations, what I really didn’t like is the mattress, I almost didn’t sleep because of it.

Partner

10/10

Exceptional

30 Jun 2021

Munir

Excellent place …away from city hustle and bustle.

Friends_and_family Family

6/10

Pleasant

12 Jun 2021

Verified traveler

Dead cockroach in bathroom

Generally it was good stay but the villa was a bit old.
And I found a big dead cockroach in bathroom after I checked in.
I had to hide it for my wife.
(She still does not know about this cockroach)

Partner

10/10

Exceptional

03 Jun 2021

Verified traveler

The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert Unforgettable

I was looking for that memorable hotel experience for a staycation, you know the one that you could never do as a 20- to 40-year-old so I went all out for the Ritz-Carlton in Ras Al Khaimah. I always wondered if these luxury hotels really lived up to the hype (and the cost).
What I found out was if you want perfection in service from the moment you walk thru the foyer then this is the place to come, we were there for two nights and could have easily stayed on for at least a week. The villa was out of this world with private views into the desert with wildlife walking by pretty much continuously. Oryx, Gazelles and birds gave us a nature show every day from dawn to dusk as we floated around in our private infinity edge pool. We had private bicycles outside the villa or we could easily call for a golf cart to take us to a luxury breakfast or aperitifs on the roof top moon bar to watch the sun go down.
The breakfast is to die for with a house speciality “Eggs Benedict” which was a huge winner for me, but with so many other fresh options available on offer. The hotel itself can be described as the opulence and beauty with a huge dose of Arabic class, it meandering across a 500-hectare desert scape. We are in the Al Rimal Villas that are impressive, private and unforgettable, I have reviewed other hotels in the UAE none that are more quintessential eastern culture in nature. We would highly recommend the Ritz-Carlton

Leisure Partner

6/10

Pleasant

18 Apr 2021

Verified traveler

The spa was amazing! Food was terrible!!!

Leisure Partner

6/10

Pleasant

01 Jan 2021

Nic

Great location but activities felt simple and basic. Never really got the feeling of being in the desert, all close it in the property and always signs if civilization around.
Honorable mention for the Kids Club: great organization, staff and quality. Not for the main pool that was so cold I didn’t see more than 2-3 people in it over 3 days stay (I went once... nearly froze to death). Pity as great setting and attentive staff, but broken thermometer for measuring water temperature 😬
Service is attentive but inconsistent; often not getting it right at the first shot but making up for it quickly and reactively.
A nice property just not meeting my expectations for the Ritz brand and too pricey for the final product / experience.

Family

10/10

Exceptional

28 Dec 2020

Verified traveler

Mesmerizing hotel, great dessert safari vibe. Villas are just a dream

Friends_and_family Partner

10/10

Exceptional

01 Nov 2020

Rashid

Arabian nights

My baby boy loved the swimming pool and it was astonishing in term of temperature and view. Oyrx and Ghazal passing by and posing for you to take a photo (@Rashedlahha instagram to see )

Friends_and_family Family

8/10

Excellent

22 Sep 2020

Wayne

Great location , friendly staff , rooms sadly are very old and tired and are in need of a deep clean and are some TLC .

Self

10/10

Exceptional

01 Sep 2020

Verified traveler

it was great hospitality for us. But there were a few activities at the hotel especially for my kid.

Leisure Family_with_children

8/10

Excellent

23 Aug 2020

Yanal

Privacy

i like this resort .. the privacy is the best thing there if you are going as family and looking for private pool

Friends_and_family Family

10/10

Exceptional

16 Aug 2020

Sherif

Real luxury getaway with 100% privacy

This was the first time experiencing full service private pool villa. Please got and try it for yourself. This defines what a getaway should be!

Friends_and_family Family

10/10

Exceptional

24 Jul 2020

Rony

Amazing Hoteo

Excellent hotel with amazing service.

Friends_and_family Family

10/10

Exceptional

22 Jul 2020

Sandi

We had a fabulous stay, and will definitely return

Leisure Family

2/10

Poor

21 Jul 2020

Verified traveler

Terrible service for a Ritz Carlton

From misleading photos when we booked, to a pool that was 36 degrees, to repairs conducted for hours in our villa and many issues with housekeeping, this stay was terrible. When it was The Banyan tree it was great. We won’t stay here again.

Partner

8/10

Excellent

19 Jul 2020

Anas

Perfect place for romantic getaway

A beautiful property, ideal for a romantic getaway. While the overall experience was great, the lack of attention to detail made it a notch below perfect. You’d hear “sorry we can’t help with that” a bit too often than you should expect in a Ritz Carlton. The rooms are generous and clean, but need some TLC. Food is great by all hotel standards and dinner at the Farmhouse Was a highlight.

Partner

10/10

Exceptional

10 Jul 2020

Arielle

Family friendly Luxury

Loved all of the activities! Great for small kids!

Friends_and_family Family

10/10

Exceptional

02 Jul 2020

Craig

Beautiful property. Very secluded and outstanding villas

Leisure Family_with_children

8/10

Excellent

24 Jun 2020

Verified traveler

Beautiful reserve , great place to relax as well as for the kids to enjoy the private pools and the bicycles . We enjoyed seeing the animals it gives a great feeling .

The only thing is our room we found our tv remotes Very dirty it looked like they hadn’t been cleaned for a long time . And given the situation something to highlight, but overall we had a nice stay

Thanks

6/10

Pleasant

17 Jun 2020

Ali

It was good but the room was not clean and the rate was expensive for the service which I got it

Partner

10/10

Exceptional

15 Jun 2020

caroline

Fles flies and flies

great hotel. when we arrived there were probably 1000 flies and we had to call front desk to exterminiate them. Second day we had about 1000 flies outside on pool area. Call before arriving to have flies eradicated, sadly.

Friends_and_family Friends

6/10

Pleasant

31 May 2020

Verified traveler

Checked in with no greeting and sat about having to approach a member of staff.
Didn’t tell me where to go.
No sanitizer offered upon arrival ... it was there but only on small table.
When we got to villa floor dirty / no glasses is bar area.
Room service came incorrect with items missing, when requested took 30 mins to bring items which were still incorrect:
Villa behind was blasting music so loud we had to complain.
We have our own villa and pool so we expected this place would be amazing ... if we wanted a roudy party vibe we would of gone elsewhere.
Breakfast slow and again things wrong / missing.
Cleanliness of room poor. Things were not cleaned / sanitized.
Staff nice and we had a desert dinner which I must say was lovely.
Nice villa but not worth the money.
Disappointed
They have still to charge correct amount also ... and deduct the check in deposit

Leisure Partner

2/10

Poor

20 May 2020

James

Disappointing for a Ritz Carlton

Views from the rooms are not like the pictures at all. Construction material right by the pool containing tiles etc that were never cleaned. Pool and patio were never cleaned upon our arrival.

Partner

10/10

Exceptional

10 Apr 2020

DeniseD

What a unique and beautiful property! But what touched us most was the wonderful 6 star service staffs! The staffs constantly overindulged our children with complimentary juices, candies and genuine care. The private pool overlooked the desert with wild animals and it was temperature controlled. The tented villa was spacious and extravagant. Special thanks to Jihya and Jeff. We came as guests and left feeling that we made friends.

Leisure Family_with_children

10/10

Exceptional

31 Mar 2020

Adam

Loved the hotel, the staff and the activities

The staff were so friendly and welcoming. The activities are fantastic. Javed taking the riding lessons and Davies hosting the Bird of Prey display were outstanding. So good we went back the following weekend.

Friends_and_family Family

10/10

Exceptional

28 Feb 2020

Verified traveler

Beautiful experience, enough for two to three days

Leisure Partner

4/10

Poor

09 Jan 2020

Azizan

Booked 2 villas, waited at the lobby almost 2 hours to check in. Rooms not ready, poor communication.

Friends_and_family Family

8/10

Excellent

02 Jan 2020

Verified traveler

a weekend stay in RAK

Was a nice stay however when we received a wrong letter (having the name of other hotel customers) from the management wishing us a great stay we complained to the hotel management and their action was to send someone to pick the letter up and not even send us a correct one or apologise, a day later the hotel called us to ask how is our stay and upon complaining about that issue they didn’t try to rectify it or even apologise, so what’s the point of trying to ask about someone’s experience when you can’t even do something about it? Other than that the service could be improved, that being said the rest of the stay was pleasant.

Partner

8/10

Excellent

30 Dec 2019

Hassan

A unique experience. Thoroughly enjoyable, excellent service. Breakfast needs some improvement.

Friends_and_family Family

10/10

Exceptional

08 Dec 2019

Verified traveler

weekend getaway!

We loved everything about our stay! It was a night staycation, super recommended, great getaway for a family or a couple! The staff and team are great, the services and amenities are awesome. The only thing we didn't totally love is the food.

Will go back for sure!

Partner

10/10

Exceptional

25 Oct 2019

Verified traveler

Wonderful staff!!! Everyone was friendly and very helpful.

Leisure Partner

10/10

Exceptional

20 Oct 2019

Wadie

Great Experience

Everything was great. Service was excellent and the staff are extremely friendly

Partner

10/10

Exceptional

21 Aug 2019

Verified traveler

Its exelaint i like it for next time but its expensive i think the price is much

Friends_and_family Family

6/10

Pleasant

16 Aug 2019

PETER

Nice but not worth £1200 per night!

At £1200 for a night in the tented pool villa - it was all a little rough around the edges! Still more Banyan Tree than Ritz Carlton.

Partner

10/10

Exceptional

10 Jun 2019

Anon

Excellent amenities and truly unique experience. Farmhouse restaurant is outstanding. The reserve is extremely beautiful and peaceful.
Some of the staff were also outstanding.
They could improve by ensuring all staff are well informed as we got different information from different staff.

Leisure Family_with_children

10/10

Exceptional

01 Apr 2019

Verified traveler

A great escape and wonderful setting in a natural reserve. A must.

Business Self

10/10

Exceptional

14 Dec 2018

Verified traveler

Everything was excellent , nice place for relaxations

10/10

Exceptional

01 Dec 2018

Manpreet

Luxury desert resort!

Amazing!!! We came to the Ritz Al Wadi for 1 night only as we were in Dubai prior to arriving for work & a wedding. Everything about this resort is stunning, from the lobby to the outside desert area. Room was amazing and the private pool was a lovely extra. Staff, food, spa were fabulous. We can’t wait to return and will booking to come back in march for 3 nights. I wish I could give this resort 6* it was just perfect!

Partner

10/10

Exceptional

10 Nov 2018

Verified traveler

Very friendly and helpful staff. The villa was just amazing!

10/10

Exceptional

22 Aug 2018

sekher

Staycation at the Ritz. Loved it.

Amazing experience and the staff was so courteous. Would definitely visit again - may be when the weather is a bit better in Dubai.

Partner

10/10

Exceptional

18 Aug 2018

Verified traveler

Worth going

Staff were excellent, especially the receptionists at Farmhouse, and camel ride areas. A little drive out of town, but we would go there again. Advice would be to do as many activities as possible, but bathing in the pool while bird-watching wasn’t bad either!

Partner

10/10

Exceptional

31 Jul 2018

omar

Exceptional

Partner

2/10

Poor

09 Apr 2018

Verified traveler

5 star with 2 Star service ad facilities!

Had the most awful weekend at the hotel. The hotel doesn't not have Ritz service and facilities as they have take over from Banyan tree and have not fix the villas and service is very bad. We had to change 3 villas in 2 night stay as all the rooms had major problems. We traveled with 2 kids and i have to say that this hotel is not kid friendly at all.

2/10

Poor

23 Sep 2017

martha

Terrible service

We went for our aniversary for 2 nights and was a terrible experience,,, the service in the hotel doesent exist,, our pool was dirty,not menu to order room service,, you request this and toke o1 1/2 to bring, you order somenthing to the room and aleays takes 1 hour , the food is not good , and even in the only restaurant you have to wait 35 min to recibe a coke,,,, a complet desaster hotel and expensive

8/10

Excellent

16 Apr 2017

Verified traveler

Refreshing location with excellent spa

Incredible location, although lots of bugs in and around the room and restaurants.

Partner

8/10

Excellent

25 Mar 2017

ian

...... I'll be back!!

Great place for rest and relaxation and just to get out of the controlled chaos of city life!

Partner

10/10

Exceptional

19 Feb 2017

Verified traveler

One of the best in the region but...

Great hotel going through a transition to a new operating company (Ritz Carlton). Staff was great and the experience is outstanding, but there's quite a bit of work to do to get up to the standards that I expect of Ritz (and they expect from themselves). I expect to see big changes over the next year and look forward to my next visit!

10/10

Exceptional

15 Feb 2017

Hadi

Epic

hotel is beautiful
quiet and relaxing. all rooms are huge which are villas and have an infinity pool
we got upgraded to the tent villa which is the biggest villa available at the property.
weather wasnt really on ourside but defiently returning again.
f&b should improve abit. all of the food has an indian twist