Name: Pullman Resort Al Marjan Island
Address: Marjan Island Blvd. Marjan Island, Ras Al Khaimah, 14745, AE

10/10

Exceptional

11 Dec 2025

Hayat

Mr saeed was very helpful

10/10

Exceptional

02 Dec 2025

Maheshan

All services exceeded our expectations and special mention Mr.Saeed Mansoor at the reception for his excellent customer care.

Leisure Family

2/10

Poor

02 Nov 2025

Elemar

Bad service.

4/10

Poor

04 May 2025

Toby

One of my worst hotel experiences in a long time, possibly ever

Leisure Friends

2/10

Poor

07 Apr 2025

Verified traveler

Awful check in experience. As residents I didn’t have my physical ID but had my app and a photo. They refused to accept this and were very rude until the manager eventually intervened. We were supposed to check in at 3pm but didn’t until around 4. Not good enough!

Friends_and_family Family

6/10

Pleasant

19 Feb 2025

Richard

Considering hotel location is on a new island, property rooms are preanted as dated and in need of upgrade when compared to neighbouring hotels. Significant construction work and traffic immediately outside hotel that starts at 7am 7 days a week! Waiting over 4 hours to check in, after i had already checked in on line to arrive before 12pm. A sham.

Leisure Self

6/10

Pleasant

11 Feb 2025

Scott

Good service and a few issues

It is a nice place with nuce staff. The main issue is that it is surrounded by a building site and the hotel feels dated inside

6/10

Pleasant

03 Dec 2024

Verified traveler

Beautiful, good value, once you can check in

Terrible check in - over 30 minute wait. Holiday weekend and hotel had no extra front desk staff. Terrible arrival - due to loading and unloading cars there’s no access to the parking garage. Another 20 minutes waiting to park. All of this could be managed by competent and caring management. Apparently they are lacking problem solvers.

Business

6/10

Pleasant

02 Dec 2024

Mahmoud

The resort was okay overall but far from a unique and 5-star experience.

Leisure Family

8/10

Excellent

27 Jun 2024

Avin

Good experience

Leisure

10/10

Exceptional

22 Jun 2024

Ahmad

Amazing Service

We really appreciate the upgrade and the late check out thats why we will go back in couple weeks

Friends_and_family Family

8/10

Excellent

15 May 2024

mamoun

like place 9 stars

10/10

Exceptional

22 Apr 2024

Kellen Nolan

Overall a great stay 👍

Leisure Family

10/10

Exceptional

13 Apr 2024

Nidal

Rooms are spacious, balcony is beautiful the only problem was the WiFi is very weak.
Restaurant highly recommended especially Zaytouna.

Leisure Family

10/10

Exceptional

16 Mar 2024

Hani

It a nice hotel located in Al Marjan Island in Ras Al Khimah, it is quite hotel to spend a few days, the staff in the reception are friendly and they welcome everyone with a smile , thanks to Said and Rahima, the room was excellent and located in the center facing the sea, we loved to have a nice relaxing time in this hotel.

Leisure Family

6/10

Pleasant

25 Feb 2024

Verified traveler

Hotel is clean but old breakfast buffet is poor , beach doesn’t have a direct access
Staff were friendly and nice

Partner

10/10

Exceptional

24 Feb 2024

Edward

Resort for families with an all-inclusive vibe

Had a one day stay and did not eat anything at the hotel so cannot comment on all facilities. The receptionist was very friendly and helpful. The room was large and felt modern. I particularly liked the large balcony and seating area. In-room service looked good although I never tried it. The hotel got a bit of all-inclusive vibe with fairly loud music at the pool.

Self

6/10

Pleasant

18 Feb 2024

Mohamed

Location is good, however the staff need more training. I felt like they are treating me as a one visit client. I would voluntarily come back to hotel unless there is a motivation from the hotel ( offer, good price…etc.)

Leisure Family

10/10

Exceptional

16 Feb 2024

Scott

A nice value for money stay

We had a lovely time. The service was super.

Friends_and_family Family

10/10

Exceptional

09 Feb 2024

Aladdin

There should be more cleaning efforts. My room window is not cleaned at all finger prints all over it. Other than that everything is perfect.

Thank you

Leisure Family_with_children

6/10

Pleasant

20 Dec 2023

Verified traveler

Older Rooms than you'd expect-odd.

Was surprising to find it a very old feeling hotel in its room accommodations. Lacked plugs by the bed, little things like that...Found the wifi a bit \"iffy\" my 1st room, bed was awkward, phone didn't work, sink leaked. Front desk was gracious enough to change my room and 2nd room still had a non-functional phone but a nicer view and I appreciated they're willingness to move me with no hassle. Still, rooms feel very \"old school\" and not so much in the cute or quaint way.

Self

10/10

Exceptional

03 Dec 2023

Ambili

It was an amazing stay

Partner

2/10

Poor

27 Sep 2023

Farah

Disgusting Hotel

Awful, dirty room poop in the toilet from previous guests.

Partner

6/10

Pleasant

26 Sep 2023

Darrell

Excellent staff and service. I didn't like the fact that the resort is \"dry\" (no alcohol) and don't think this was made clear to me enough when booking.

Available TV channels were very poor. For a 5 Star Resort, I would have expected much better choice, including much more live sport and movies.

Leisure Partner

10/10

Exceptional

30 Jul 2023

Omowunmi

Loved our stay. The staff is friendly and helpful, we had the buffet breakfast and it was great! There are limited dining options on the resort, besides the buffet, so we just ordered take out. My understanding was that there is a private beach but it’s not easily accessible. We didn’t see it when we walked around.

Leisure Partner

6/10

Pleasant

26 Jul 2023

Jean Christophe

No beach
Terrible dinning

Leisure Partner

10/10

Exceptional

11 May 2023

Burnett

Beautiful

Leisure Partner

10/10

Exceptional

27 Feb 2023

Muhammad

Stayed there the 3rd time and each time is better. The room cleaning guys are amazing. Everyone around is amazing. They wont hassel you for tips or anything. Always smile. Always eager to help. Abs love the way the staff makes everyone welcome. Got a good upgrade. So that was good.

Food was ok. Wont rate it the best but the rest of the hotel is just amazing

Leisure Friends

6/10

Pleasant

19 Feb 2023

Mohammed

Nice Facilities but medium Service Level.

Hotel rooms were good with nice balconies, TV should allow for connecting external inputs easily. We booked the hotel for availability of indoor pool since outdoor water is cold now, however children were not allowed in indoor pools and no mention of this online at booking. Published times for Gym, Pirates Club etc are not right they open later and close earlier. Room Service was extremely unprofessional calling us 3 times to correct their offers and then advising lack of availability after 30min. Hotel does not check the requests made at booking, totally unaware. Check-in is slow but they did give us an upgrade for one room with a little extra space. Beach is a shuttle ride or 5-10min walk outside the hotel. Generally, nice rooms and combination of facilities but lack of management attention to details and quality of services.

Friends_and_family Family

10/10

Exceptional

30 Jan 2023

sulaiman

I like almost every thinks except the Gym

Leisure Family

8/10

Excellent

23 Oct 2022

Mohamed

So good , but expensive

So good, but expensive

Friends_and_family Family

2/10

Poor

14 Aug 2022

Zakariya

AC is not cooling, reception have 60%

Friends_and_family Family

4/10

Poor

04 Jul 2022

Sheikh Amjad

Lack of variety in breakfast
Smelly toilet
We were told banana finished
They shouldn't say this.

Friends_and_family Family

6/10

Pleasant

27 Jun 2022

Sherif

Check in was absolutely horrible

I do recommend to hire more friendly staff for the reception indeed with at least smiley faces

Friends_and_family Family

10/10

Exceptional

17 Apr 2022

Imaobong

Great stay

Very good experience, A guy named Ismail was amazing during breakfast and dinner.

Friends_and_family Family

6/10

Pleasant

30 Mar 2022

Laney

I’m honestly disappointed with this stay. I had high hopes but feel as if I were deliberately misled.

When I arrived to check in, it was so busy. I parked myself as there was no valet service. Parking in the garage was a nightmare.

When I arrive at the lobby, I’m helped quickly to get checked in. I’m offered an “upgrade” to a class of room underneath the one I paid for. Eventually the guy found me a room with a balcony.

The room was spacious with a separate living area and bedroom. However, the AC in the bedroom didn’t work. I called the maintenance and he came to fix it. When he fixed the bedroom one, the living room AC stopped working. It was registering more than 24C even though it was set on 20C. The man was condescending, telling me it’s working and it just needs time. The air would change to cool eventually. They left.

Next I went to put my belongings in the safe to find it not working either. By now, I’m frustrated. I’m tired from traveling to this hotel and things not working as they should. I go to the front desk and ask for a different room. A different man comes to help and tells me that there are no rooms. That I’m American and love the heat. So the AC not working shouldn’t be a big deal. He tells me he doesn’t have any room available. When I ask for a refund, he magically finds another room in my category. Why make me argue?

Now let’s talk the beach. It claims it’s beachfront. In fact, the beach is really across a 6 lane road behind a fence.

Leisure Self

4/10

Poor

10 Jan 2022

Verified traveler

Very ordinary place

Check in staff were non professional and non courteous . Our one bedroom suite sofa bed was in very bad condition and hotel amenities are lacking with external pool having cold water and no sandy beach breakfast is reasonable but dinner buffet was very ordinary

Friends_and_family Family

4/10

Poor

31 Dec 2021

John

A Bad Stay

The whole experience was not good for a 5* hotel ,
Tv was not working took 5 calls and going to reception to sort out an easy thing as a broken HDMI cable, because the cable was broken we also had no internet for hours.
No lock on the door for the balcony, with two young children this was a big problem trying to keep an eye on the kids.
The hot water became cold then hot then cold.
The rooms were very dark not enough lighting.
The transport to the beach was very slow and had to wait a long time for the buggy to arrive.
The food a turtle beach, well the oven broke so half the order had to come from the hotel, so the food was cold and over cooked the burger rolls were like concrete.
I have stayed at a few hotels at RAK, this is by far the worst, and would never go back, a total waste of money

Friends_and_family Family

10/10

Exceptional

30 Dec 2021

Hardik

Amazing stay with little disappointments at lack of shower and changing facilities at swimming pool area

Friends_and_family Family

8/10

Excellent

29 Dec 2021

Verified traveler

The stay was relaxing..and we enjoyed the stay.
The location, view and overall facilities were excellent..

Downside...
1. We booked 2 rooms as a family together but upon check-in the rooms were on 2 different floors!! Only one room was upgraded as compensation.

2. The room infrastructure is appalling... door latches were broken, wardrobe door never shut, balcony chairs has bird poop.

3. The wash room looked rundown, there was no dental hygiene stuff available.

4. Mini bar was empty.

5. Buffet Dinner served at the restaurant was not at all value for money.

Friends_and_family Family

10/10

Exceptional

24 Dec 2021

tabish

Good.

Amazing experience. Great service

Friends_and_family Friends

8/10

Excellent

20 Dec 2021

Verified traveler

Good Location, Good staff received well. Mattress are a bit hard, Lighting in the Rooms are bit low not as shown in the photos of hotel which were very bright. House keeping staff Hafeez is very supportive and followup's very well.
Overall its a Good stay.

Partner

10/10

Exceptional

17 Dec 2021

arif

Excellent service by the staff. Most recommendable place to relax in ras al khaimah.

8/10

Excellent

07 Dec 2021

Verified traveler

Rooms are OK.
Breakfast was very good.
Beach area is not that great.

Friends_and_family Family

2/10

Poor

04 Dec 2021

Verified traveler

Not a five star level hotel, dull experience

Bedsheet had blood spot.
Curtain had stain as well.
Vouchers received as part of stay for the hotel, the prices were hiked up to avail offer, saloon made up their own terms and conditions to avail the offer which wasnt mentioned in the voucher.
Nobody as in housekeeping staff understands English.
Check-in Lady attitude was like whatever.
Old dusty smell across hotel corridors.
Overall a dull place to stay in and you come back home with a negative experience.

Partner

2/10

Poor

23 Nov 2021

Dany

Don't recommend it at all

They overcharged my credit card & blocked 3x the amount they are supposed to block, Charged me for breakfast, while I had paid for. I never received an invoice. When I complained, I was told that the person who checked me in is new!!!!

Business

10/10

Exceptional

16 Nov 2021

Sawsan

Every thing was just a amazing! U had a wonderful time. The pool was so cool. Sandaro from the reception was supportive and helped a lot. Thank ls to him. He did very well.

Leisure Family_with_children

10/10

Exceptional

14 Nov 2021

Amitha

Lovely stay at The Marjan Resort!!

The Marjan Resort far exceeded my expectations. Lovely place for the entire family to relax. The staff is also vigilant n friendly. We had a problem with our bed and Hafeez from House Keeping was able to resolve the problem quickly. Amir at the Liwan Restaurant was also proactive n helpful. The Zaitouna Restaurant had amazing food and very good service. The promenade is a delightful area. All in all a very good stay.

Friends_and_family Family

8/10

Excellent

25 Oct 2021

PRADEEP

They were not geared up for the weekend rush , took almost one and half hours to get the room . Rest all were satisfying . They should add some more Indian items in their breakfast menu .

Friends_and_family Family

8/10

Excellent

22 Oct 2021

Fatima

Very Hood

Amazing hotel and great location

Friends_and_family Family

10/10

Exceptional

20 Oct 2021

MURTAZA

Pleasant

It was a. Amazing to stay. Breakfast was excellent and lots of variety. Staff were very friendly

Friends_and_family Family

6/10

Pleasant

25 Sep 2021

Lilian

It took time to check in and the check in counter staff are not accommodating. However, the staff at Al Liwan Restaurant and at Zaitouna House are friendly.

Partner

10/10

Exceptional

05 Sep 2021

KUSHRAJ

Good

Good welcome at the reception by Ms. Alaa, very helpful in getting the checkin process done and giving all information about the resort in detail and helping kids whenever required. Spacious and clean rooms with good view. Good room service. Breakfast was good and also had good option for Indian BF menu. Overall it was a good staycation and will visit soon again.

Friends_and_family Family

8/10

Excellent

26 Aug 2021

Verified traveler

Family staycation

Check-in staff should be more welcoming. They did not greet us, nor did they seem pleasant. They left us unattended for over few minutes to discuss something among themselves. Overall experience was pleasant.
The pool closes at sunset which is quite early. Also, to go to the beach you need a buggie and after 7 pm there are no buggies to get back to the main building.
Food option at the breakfast is limited and repeated items for two consecutive days.

Friends_and_family Family

10/10

Exceptional

17 Aug 2021

dayesh

Stayed

Friends_and_family Family

8/10

Excellent

31 Jul 2021

Verified traveler

The kids were excited to play pool and outdoor water football but were saddened when they were told about broken pool sticks and removal of water football field.

10/10

Exceptional

06 Jun 2021

AYMAN

The fantastic place

Amazing stay ,very nice and clean hotel. Reception team are helpful and so clever with amazing restaurant food with fantastic beach

Friends_and_family Friends

4/10

Poor

23 May 2021

Medhat

Don’t go!

Not a great experience, especially at the high rate they charge. Manager at the reception was rude; asking not to stand by my wife at the check in counter (applying social distancing), while a group of 3 gentlemen (seemed not from the same household) were standing together at all times of their check-in. Very strange and obviously double standard. Overall the safety (from Covid perspective) cannot be felt around the hotel, pool and beach. Distance between tables are only for one meter, at the beach it is like nobody heard anything about Covid. Seaweed is covering the whole floor of the sea when you go inside the water. Sand is not soft at all. Water is not offered complementary at the beach. Also at the beach distance between seats are less than 2 meters. You have to take a buggy to go to the beach, as it is not adjacent to the building. If the buggy is late you will have to walk or take your car, and parking is not shaded (you have to cross the road and walk further to get there). We had the standard room which is very humble (furniture, comfort, etc). Mattress is not comfortable. Chair leg was broken. No enough towels in the toilet. When you shower, water will form a pond on the floor. Too much noise from outside the room (we had to put on ear plugs). We requested connected rooms which was not accommodated. Only thing we found good was the service in the restaurant. Quality of food was good, but Variety can be improved though. Overall not a great experience.

Friends_and_family Family

8/10

Excellent

16 May 2021

Ann

Overall pleasant

So 1st we were welcomed by a super rude and unfriendly receptionist called Umut who made our check-in a terrible experience. However the guest relation manager called Alaa called to check if everything is alright and when we told her about our check-in incident, she was very friendly and understanding, they complimented us with free dinner and promised to make our next trip a pleasant one, she also escalated it to the GM who was super friendly and both their attitudes and warmness made us plan ahead for our next trip to the hotel.
The beach is lovely, the food was okay
The rooms may need some maintenance

Friends_and_family Family

6/10

Pleasant

16 May 2021

Zied

To be avoided in holidays period.

The stay was Ok, the hotel and room were clean, but due to holiday season it was almost full and i felt that there was a lack of staff, we had to wait almost one hour for coffee and a piece of cake, breakfast very average, check out took a tremendous time almost 45 minutes dur to too much guests.

Partner

4/10

Poor

02 May 2021

Jaiprakash

increase hospitality level please

It's a Dry hotel so no alcohol is served there , rooms were not very clean specially curtains & balcony , Television don't have Netflix, for the beach we have to outside the hotel as it is opposite of hotel, over all my staycation was not so good choosing this hotel , i was with my family & may be i expected more. but yes breakfast was very nice

Friends_and_family Family

10/10

Exceptional

21 Apr 2021

RAJESH

LITTLE GEM ON MARJAN ISLAND

The stay was simple amazing any exceeded my expectations. Location is outstanding with stunning views from our corner Junior Suite ( Arabian sea, Beach, Garden, Play areas, board walk and the beautiful stretch of the Main road.).Quiet ambience and very comfortable room with cosy bedding. Outdoor any indoor pools excellently maintained with good controlled temperatures. Lovely hotel and would surely be back.

Friends_and_family Family

2/10

Poor

19 Apr 2021

DR AHMED

Not a hotel, terrible place, over reviewed place

It was the worst place named hotel and I stayed in it for less than six hours after changing my room from a bad to worst one then I decided to escape frome this dirty place to a real good hotel in RAK. In this place, never expect you are going to stay in a hotel but it's an old building with outdated rooms and bad smells everywhere. Really the most horrible experience I had ever seen. I rate it less than a star.

Friends_and_family Family

6/10

Pleasant

13 Apr 2021

Ramy

Room service response very slow / Wrong reply to my request / breakfast area not able to accommodate all guests / i didn't feel that I'm at a 5 Stars Hotel/ Small swimming pool

Friends_and_family Family

8/10

Excellent

07 Apr 2021

Salah

Overall memorable stay

Memorable stay. The only thing could be improved is the food service: it was average quality and variety.

Friends_and_family Family

10/10

Exceptional

03 Apr 2021

Mohammad

It was amazing.... all clean.... location perfect... food was good.... service was good too... keep it up guys

Friends_and_family Family

10/10

Exceptional

02 Apr 2021

Verified traveler

We went for a staycation and were very pleased with the hotel, the staff and the customer service. Specially Bishal, he went above and beyond to make our stay very comfortable.
We really enjoyed the beach and it’s amenities. I tried kayaking for the first time, the price was reasonable and the staff very helpful and reassuring. I also liked having the food brought to the beach.
The hotel has got spa with gym, indoor swimming pool and jacuzzi, which I thoroughly enjoyed.

Leisure Partner

8/10

Excellent

07 Mar 2021

Anwar

Friendly and efficient service!

Overall it was the hotel was great and I would recommend this for a family retreat. Everyone working there (incl. turtle beach) was courteous and quick at getting things done. The Lebanese restaurant at the hotel was great, and breakfast/dinner buffets were better than our expectations for variety and quality. A few upgrades to the room, mainly the sofa bed and sliding windows, would make the place perfect.

Friends_and_family Family

10/10

Exceptional

25 Feb 2021

Verified traveler

The customer service in this hotel is excellent thanks to Nishika at the reception. She was so much customer service oriented. She helped us with so many things including extending our stay in the hotel ( we liked our stay so much that we decided to stay 3 additional days), efficiently organizing our COVID-19 test.

The hotel has a very nice beach with so many activities, nice pools, great food and breathtaking views.

In addition, the cleaning service was excellent.

We stayed in several 5 stars hotels during this trip and this hotel is the one we recommend the most.

We will definitely come back.

Thanks Nishika for making our stay enjoyable!

Leisure Family

10/10

Exceptional

25 Feb 2021

Vijaya Kumar

Nice stay

It was a happy stay.Good for families

Friends_and_family Family

10/10

Exceptional

08 Jan 2021

Verified traveler

Very helpful friendly staff, good food, good room service and very nicely kept areas !

The photos of the room I reviewed and booked did not match the actual room at check in. Expedia and or Al Marjan should work on being more exact on these web pages so expectations are level and concise.
An upgrade to the room was accommodated to the photo !
Wonderful Place to stay !

Friends_and_family Family

4/10

Poor

30 Dec 2020

MOIZ

AVOIDDDD!!!

AWEFUL EXPERIENCE..RIGHT FROM CHECK IN..TOOK ALMOST 30 MINS FOR CHECK IN PROCEDURE...THE RECEPTIONIST WAS ARROGANT AND UNHELPFUL..THE ROOM WAS JUST ABOUT OK..BATHROOM FLOOR WAS FILLED DUE TO BAD DRAINAGE...THE WATER PRESSURE IN THE BATHROOM WAS WAY TOOOOO LESS..FOOD WAS A TOTAL REPEAT FOR LUNCH AND DINNER..LOOKED THE SAME LEFTOVER OF LUNCH WAS SERVED IN DINNER ...OUTDOOR SWIMMING POOL CLOSES AT SUNSET AND KIDS WERE NOT ALLOWED IN INDOOR POOL..ALL IN ALL, TOTAL DISAPPOINTMENT

Friends_and_family Family

10/10

Exceptional

27 Dec 2020

Maxwell

Nice hotel with activities around it to keep you engaged.

Friends_and_family Family

8/10

Excellent

25 Dec 2020

Luzmila

It was nice stay home only the beach is on the other side of the road the swimming pool was cold

Friends_and_family Family

10/10

Exceptional

12 Dec 2020

Abdul

nice and enjoyed thoroughly

very much excited, superb location

Friends_and_family Family

6/10

Pleasant

05 Dec 2020

Anurag

Average Property . Certainly not a Resort .

First the Goof Part . The Room Size was big with big bed and clean bath room . The Buffet Breakfast was also good . However the over all property size is small . They have just one pool and that too was not very big which is a let down . They have a no other entertainment / sports facility as site . They have a childrens club which needs to be paid seperately . Their beach is not adjoining the hotel but on the other side of road away from the main property . I would also like to mention that it is a dry property . We had a good time since we had gone in a group . But otherwise it was a slight let down .

Friends_and_family Family

10/10

Exceptional

18 Nov 2020

Joy

Very nice hotel and clean the staff are very helpful and friendly. I really like the atmosphere its so relaxing.

Partner

8/10

Excellent

15 Nov 2020

Husain

Enjoyable Stay

Our stay was Amazing however there were some issues but they were resolved by the Hotel Team. I would say they had a good Room Service & House keeping department. Breakfast was also were good, however, due to COVID situation of NO Self Service, they should have kept more chefs to serve so many guests.

Friends_and_family Family

8/10

Excellent

31 Oct 2020

stefan

A pleasant stay but with the exception of Nadia, our group experienced a poor welcome and labored, inefficient processing by another member. Nadia was great, her colleagues need to step up

Leisure Family

10/10

Exceptional

24 Oct 2020

Shazily

Family staycation sorted. Brilliant!!!

We booked for 3 nights as a staycation for myself, wife and our 4 year old who had the most amazing time. The rooms are great, the view was brilliant and plenty of pool time to keep the little ones busy. The beach experience is brilliant with many water sports activities available (paid separately of course).

Staff are friendly and courteous.

Food is above average (we took half-board and it was totally worth it). Good options for breakfast and dinner. I requested for poached eggs and the chef made a brilliant poached eggs Florentine. It was amazing. Thank you chef.

Check-in and check-out was a breeze.

We requested and received a late checkout which we really appreciated.

Overall 9/10 for a brilliant staycation.

If you're looking for a fun, safe, family friendly staycation, look no further.

Friends_and_family Family

8/10

Excellent

17 Oct 2020

zahir

Overall good and clean. Staff was friendly and helpful

Friends_and_family Family

10/10

Exceptional

15 Oct 2020

marwan

amazing

everything was perfect, people were very helpful and friendly. specially Mohamed he was amazing and super helpful during the dinner buffet and Raj was very polite and helpful also. our stay was amazing, just be aware on the beach about the rope seperates the area between the beach and the water activities area cause that rope is rusted and very sharp, both me and my wife got hurt from it from just touching it, its really super sharp. rather than this everything went perfect.

Partner

10/10

Exceptional

05 Oct 2020

Niels P.G.

great overall experience

Great value for money. Outstanding personalised service. Front desk could be more efficient. Children friendly facility. However, that means as a couple looking for tranquility and relaxation, better do not come on a weekend.

Partner

8/10

Excellent

16 Sep 2020

Ali

Everything was good except that the beach is faraway from the hotel accrss the steet and beach time until sunset only

Friends_and_family Family

8/10

Excellent

13 Sep 2020

MUATH

Good stay

I recommend for families not bachelor, my only concern was the hotel has one swimming pool only and for the hotel size it doesnt match

Friends_and_family Family

6/10

Pleasant

06 Sep 2020

Verified traveler

The Hotel and Beach were ok but we expected a bit more. The beds in the rooms were a bit small.

Friends_and_family Family

8/10

Excellent

01 Sep 2020

Ezra Ogwell

Relaxing quiet spot

Very lovely property right by the beach. I enjoyed my stay here immensely. I plan to be back.

Friends_and_family Friends

8/10

Excellent

30 Aug 2020

Verified traveler

Amazing Stay

We enjoyed our one night stay at the hotel- staff was helpful and the hotel was clean.

Partner

10/10

Exceptional

13 Aug 2020

Ahmed

Great hospitality

Very nice place to spend a holiday.
My wife and me spent a very nice stay with very good service every where in the hotel especially the warm welcome &great help received from the nice lady Alaa.In the kitchen the chef Recep was so nice with his tasteful menu

Partner

8/10

Excellent

11 Aug 2020

Muhammad

Stay at Marjan Island Resort & Spa

Visited Marjan Island Resort & Spa for short stay-cation on my wife's birthday. Overall the hotel is decent. Cleanliness can be improved. There was alot of dust on lamps and other items in the room which are not touched by the cleaning staff. It seems they only change the bedsheets. Hotel staff is very friendly. Food quality is very good. Buffet breakfast was superb.

The turtle beach was a massive disappointment. Its extremely dirty with algae floating around. The jetski company is very obnoxious and have no regard for cusotmer service. We tried two days in a row and were told that they are fully booked.

Hotel has a nice corniche at the back of the hotel. We were hoping they have a beach at the back like other hotels in the area.

The Lebanese restaurant in the hotel has amazing food. Highly recommended.

This hotel is good for once in a lifetime stay. The architecture is intriguing. The location is decent. However, we won't be coming back due to above mentioned detailed reasons.

Friends_and_family Family

8/10

Excellent

10 Aug 2020

MICHIYO

CLEANLESS

A big cockroach was dead in the lower right corner of the curtain in the living room. ROOM465

Friends_and_family Family

10/10

Exceptional

01 Aug 2020

Verified traveler

V good hotel, food, facilities and service
I do recommend it

10/10

Exceptional

25 Jul 2020

Verified traveler

perfect rooms

The hotel upgraded our room and the room was amazing 1 bed room with balcony and perfevt sea view.

Friends_and_family Family

6/10

Pleasant

19 Jul 2020

Reda

Could be much higher standard...

Wide room and clean, but old furniture
The location is far from everything, the closest chopping mall is at 10 minutes drive distance
The private beach is cross road 5 min walk distance, but during the heat time 5 min is a lot !!
Excellent check in and checkout, great job
Breakfast was average food quality, the organization was not bad.
Most facilities closed due to Covid-19
The pool is very old still, it may need revamping for a 5 stars
Breathtaking sunset and walk by the end of the day on the waterfront.

Friends_and_family Family

10/10

Exceptional

18 Jul 2020

Verified traveler

Geat place for families

The place was lovely and the staff was polite and friendly. The room was spacious and comfortable. We had a balcony and a nice view of the water. We enjoyed the beach and had a great family time.

Friends_and_family Family

8/10

Excellent

17 Jul 2020

Wael

beautiful short stay

Amazing

Friends_and_family Family

6/10

Pleasant

27 Jun 2020

Khajak