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Soho Boutique Palacio de Pombo

Cantabria · Spain

CALLE MARCELINO SANZ DE SAUTUOLA, 2, 1AView location

8.6/10Excellent56 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort9.0/109.0
Condition9.0/109.0
Amenities9.0/109.0
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  • Hotels with charm
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Soho Boutique Palacio de Pombo

The Soho Boutique Palacio de Pombo, a newly built 4-star hotel, is housed within a beautifully restored 19th-century palace in Santander's central Plaza del Pombo. Its prime location makes it an ideal base for exploring the city's culinary scene, beaches, historical landmarks, and charming streets.

The hotel offers 60 well-appointed Executive Rooms and Junior Suites, each featuring air conditioning, premium mattresses, flat-screen TVs with international channels, minibars, and private bathrooms with complimentary toiletries. Guests can enjoy a full buffet breakfast and free Wi-Fi throughout the hotel. A 24-hour reception is available for added convenience.

Small dogs (under 10 kg) are welcome with prior arrangement and an additional fee. Soho Hotels proudly holds an Ecostars Certificate for its sustainable practices.

Read more about this hotelShow less

With a stay at Soho Boutique Palacio de Pombo in Santander (Santander City Centre), you'll be within a 10-minute drive of El Sardinero Beach and Casa Pombo. This hotel is 11.3 mi (18.2 km) from Cabarceno Natural Park and 0.1 mi (0.1 km) from Plaza de Pombo.

Make yourself at home in one of the 64 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Bioscore Sustainability Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Property Registration Number No, MA-166143, 5127301VP3152E0017DK, country:ES|stateProvince:|city:santander|address1:CALLE MARCELINO SANZ DE SAUTUOLA, 2|address2:|postalCode:390, Spanish Commercial Registry, ES, Business, ES:B09843723
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
    • Pet fee: EUR 10 per pet, per day plus EUR 20 one-time cleaning fee
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Casa Pombo 0.1 km / 0.1 mi
Mercado del Este 0.1 km / 0.1 mi
Museum of Prehistory and Archaeology of Cantabria 0.1 km / 0.1 mi
Plaza de Pombo 0.2 km / 0.1 mi
Paseo de Pereda 0.2 km / 0.1 mi
Plaza de Canadio 0.2 km / 0.1 mi
Sagrado Corazon de Jesus Church 0.2 km / 0.1 mi
Santander Visitor Center 0.2 km / 0.2 mi
Banco Santander 0.3 km / 0.2 mi
Jardines de Pereda 0.3 km / 0.2 mi
Plaza Porticada 0.3 km / 0.2 mi
Centro Botín 0.3 km / 0.2 mi
Bank of Spain 0.4 km / 0.2 mi
Monumento al incendio de Santander 0.4 km / 0.3 mi
Plaza de las Atarazanas 0.4 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2022
  • Total number of rooms: 60
  • Number of floors (main building): 4
  • Double rooms: 52
  • Junior suites: 4
  • Superior rooms: 4
  • hotel
  • American Express
  • Visa
  • Maestro
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
Show 17 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Multilingual staff
  • Cloakroom
  • Lift access
  • Luggage room
  • Towels and bed linen
  • Bar
  • Restaurant: 1
  • Breakfast room
  • Bioscore Sustainability Certification
  • Breakfast buffet
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 25 m²SUI.ST
    SUITE STANDARDPhoto unavailable5 photos

    Soho Boutique Palacio de Pombo

    SUITE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Desk
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping
    • 220V power supply

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Soho Boutique Palacio de Pombo

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • 220V power supply
    • Desk
    • Housekeeping

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVE • 1 Bedroom • 14 m²DBT.EJ
    Double or Twin EXECUTIVEPhoto unavailable3 photos

    Soho Boutique Palacio de Pombo

    Double or Twin EXECUTIVE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Room amenities

    • Safe
    • Bathroom: 1
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk
    • Housekeeping

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 15 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable5 photos

    Soho Boutique Palacio de Pombo

    Double or Twin STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • TV
    • Safe
    • Desk
    • Toiletries
    • 220V power supply
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Cot on demand
    • Wheelchair-accessible
    • Wake-up service
    • Tea and coffee making facilities
    • Housekeeping
    • Wi-fi

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Soho Boutique Palacio de Pombo

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 18 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable2 photos

    Soho Boutique Palacio de Pombo

    JUNIOR SUITE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • 220V power supply
    • Wake-up service
    • Wi-fi
    • TV
    • Housekeeping
    • Hairdryer
    • Bathroom: 1
    • Toiletries
    • Desk
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Cot on demand

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 15 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable2 photos

    Soho Boutique Palacio de Pombo

    TRIPLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Housekeeping
    • Toiletries
    • Bathroom: 1
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • 220V power supply
    • Desk

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Soho Boutique Palacio de Pombo

8.6
Excellent
56 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
9.0 /10
20 reviews shown
10/10
Exceptional
13 May 2026
Helen
Beautiful hotel in a great location. Room was spotlessly clean with a wonder shower in the bathroom.
Self
8/10
Excellent
20 Dec 2025
Paul
We needed to stay an extra night. We were given this at a very reasonable price.
The room was good and the reception staff were always available and very pleasant
8/10
Excellent
26 Oct 2025
Maria
Lovely location. Room with veranda balcony overlooking the street below
Partner
10/10
Exceptional
09 Oct 2025
Brian
Amazing hotel. We had a corner room with three balconies which was lovely. Room was very large and comfortable. Staff were amazing. Only niggle was the breakfast - could get a better breakfast just across the road at the corner bar for a third of the price. But I would definitely stay at this hotel again.
8/10
Excellent
01 Oct 2025
Astrid
Shops nearby
Breakfast good
Inconvenient parking not included in tarrif
Friends_and_family Friends
10/10
Exceptional
16 Sep 2025
John

Good beds

Good beds
Partner
8/10
Excellent
23 Jul 2025
Carlos
LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Leisure Pet
8/10
Excellent
10 Jul 2025
Joanna
Location, clean, friendly.
Please consider having English language News channel
Business_and_leisure Self
4/10
Poor
02 Jul 2025
Luis Rodriguez
Works around hotel make the stay just unbearable.
Staff at check in counter were not helpful at all. Rude at times.
And, this is not a 5 star hotel by any means, 4 at best.
8/10
Excellent
14 Apr 2025
SUKHJIT
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed.
Great location.
Leisure Partner
10/10
Exceptional
10 Apr 2025
Elaine

Great location in great hotel in santander

Great location dog friendly but don’t have bowls or beds
Paid parking available nearby
Stored our bikes for us
Partner
6/10
Pleasant
05 Mar 2025
Tarsha
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog.

However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful.

Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners.

The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.
Leisure Pet
10/10
Exceptional
18 Feb 2025
Verified traveler
Excellent standard of hotel for the price!
Friends_and_family Family
8/10
Excellent
07 Feb 2025
Adam

Santander weekend

Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Partner
10/10
Exceptional
01 Feb 2025
nancy
Location and room space
10/10
Exceptional
02 Nov 2024
Daniel
Great, room a little small
Partner
10/10
Exceptional
01 Nov 2024
greig
Fantastic property which looks brand newly renovated. Unfortunately there is a huge renovation project next door which means constant noise during the day but once this is sorted the location is ideal in the centre of a beautiful small city
Leisure
10/10
Exceptional
20 Oct 2024
Pablo
Recommend.
10/10
Exceptional
20 Oct 2024
Lindsay
Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Leisure Partner
8/10
Excellent
15 Sep 2024
Gavin

Nice location

The hotel was nice . Lovely decor . The bed looked great but unfortunately it was not that comfortable. Great location for shops & restaurants.
Partner

Location & surroundings

Soho Boutique Palacio de Pombo
CALLE MARCELINO SANZ DE SAUTUOLA, 2, 1A, Santander, Spain

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Soho Boutique Palacio de Pombo

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