Name: Holiday Inn Cairo Maadi
Address: Cornich El Nil, Maadi, 29, Cairo, 11431, EG

10/10

Exceptional

09 Jul 2026

Rania

Everything was perfect

Family_with_children

10/10

Exceptional

22 May 2026

Yousef

Very aptly located for my work

10/10

Exceptional

17 May 2026

Noussaiba

It was amazing I recommend it

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Alfonso

Had a great stay at this hotel. The only issue I had was with the payment. I secured and confirmed a rate via hotels.com, when I checked in the hotel wanted to charge me a higher rate saying the confirmed rate didn’t include taxes. When I showed them the email confirmation that clearly shows that taxes were included they still wanted to overcharge me. The staff member who attended me (whose name I’ll keep anonymous to protect them) didn’t bother to even call a manager in to get the situation settled, he told me to call hotels.com which I did and thankfully hotels.com was able to get the situation clarified. When I went the next morning to pay my correct balance I spoke to two other employees who called in a manager who seemed irritated as I’m sure this case was brought to their attention by hotels.com. The manager then proceeds to tell me to come back in 2-3 hours for the system to update. I come back later in the evening and the original employee who attended me the first day apologized for the confusion and I settled my bill for the correct amount. While I’m grateful my case went well I’m sure there are countless others they tried to pull this trick on. Be careful and don’t take their word. Always save your confirmation emails and post comments so others are aware of their antics. Holiday Inn Global should read these comments for training and performance evaluation purposes as well.

Partner

8/10

Excellent

16 Feb 2026

Mariangela

Clean, great staff, very good breakfast

Leisure Partner

10/10

Exceptional

13 Feb 2026

Mariangela

Clean room, friendly staff, great breakfast

Leisure Partner

10/10

Exceptional

06 Feb 2026

Suzanne

Hotel.is very clean & staff is extremely friendly and helpful. Great restaurant (Solis) and the buffet breakfast is a very good value.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Mariana

Hotel muy bueno , servicio de comida excelente , tiene bufett en la mañana y en la noche , lejos del centro pero con Uber muy bien , a 800 metros de estación de metro , la comida de primer nivel ,

8/10

Excellent

06 Jan 2026

Ibrahim

Giod

Self

10/10

Exceptional

29 Dec 2025

Tarun

Nice rooms and comfortable sleep. Hotel was well maintained, clean and good service. Breakfast and dinner had limited vegetarian dining options but food quality was good. Overall very good stay.

10/10

Exceptional

19 Dec 2025

Mark

Really nice work stay at this excellent Holiday Inn, all the staff were very friendly and so helpful especially as Cairo isn’t the easiest of places but they offered good advice. My room was nice and comfortable and clean and I really liked the lobby cafe/bar after a tough day at work a welcome relaxing place and again very friendly serving staff.

Business

10/10

Exceptional

25 Nov 2025

Thikra

We had a very positive experience .Everything deserves more than five star,the cleanliness ,the atmosphere, the staff all are very friendly,helpful and always smiling, thank you so much .

10/10

Exceptional

02 Oct 2025

Ololade

Great breakfast, friendly concierge, clean room, nice view

Leisure Self

4/10

Poor

08 Jul 2025

Thomas

Smoke alarm has a bright flash every few seconds that lights up the entire room at night. Fridge did not work. General condition of the room was generally poor

Staff were delightful and helpful though

Leisure Partner

10/10

Exceptional

20 Jun 2025

Rudy

Wonderful people with excellent service

Thank you to Mr Hamdi, Hassan

It was a pleasure

10/10

Exceptional

13 Jun 2025

Najla

Good

10/10

Exceptional

31 May 2025

israel

.

10/10

Exceptional

02 May 2025

Terrence

Nice setting and environment. We could see the pyramids (far away) and the Nile from the outdoor dining area by the pool. Friendly staff (thanks Alaa!) and good service.

Business_and_leisure Self

10/10

Exceptional

25 Apr 2025

Carol

Clean and confortable rooms. Nics Staff

Business Self

6/10

Pleasant

16 Apr 2025

Nuha

the hotel offered beautiful views. However, there were several drawbacks that impacted my experience.

Pros:

Location: The hotel’s proximity to the Nile provided a stunning view.
Friendly Staff: The staff were incredibly friendly and helpful.

Cons:

Noise Levels: The hotel is situated on a main street, resulting in significant traffic noise that made it difficult to relax.

Service Quality: While the service was decent, it didn’t exceed expectations.

Gym Facilities: The gym was below average, lacking the equipment and space I anticipated.

Room Issues: My room was generally good, but the air conditioning unit was very loud, making it hard to sleep at night. Unfortunately, there were no alternative rooms available.

Pool Experience: On my second morning, while I was trying to relax by the pool, the team was painting the ceilings and walls. The noise and paint smell made it impossible to enjoy the peaceful atmosphere I had hoped for.

Overall, while the location and staff were highlights, the noise, air conditioning issues, and pool disturbance significantly detracted from my stay. it wasn't worth the price.

Business Self

10/10

Exceptional

25 Mar 2025

Larry

Good service

10/10

Exceptional

23 Jan 2025

Jerry

Very nice

Leisure Family

10/10

Exceptional

08 Jan 2025

bakrieh

The staff was very friendly especially the cleaning lady, I didn’t catch her name

Leisure Friends

10/10

Exceptional

26 Oct 2024

John B

luxury on the nile

great property overlooking the nile. warm pool, fantastic breakfast.

Partner

10/10

Exceptional

09 Aug 2024

ismail

Excellent

Business Friends

4/10

Poor

05 Aug 2024

khalid

Staff are not that well trained to help guests

Business_and_leisure Friends

10/10

Exceptional

05 Aug 2024

James

Very nice hotel with Nike view. Good internet speeds for work.

8/10

Excellent

19 Jul 2024

Ramy

It was a good stay with amazing view of the Nile river.

Business

6/10

Pleasant

19 Jul 2024

Verified traveler

The housekeeping staff are doing a lot of discussions in the corridors at the early morning.
The room was not well cleaned.

Business

10/10

Exceptional

20 Jun 2024

Nicole

Relaxing and comfortable

Such a comfortable place to land while I was in Cairo. Loved the pool with a Nile view. You could even see pyramids in the distance when the air was clear! Maadi is a tourist area and I felt very safe.

Business Friends

6/10

Pleasant

03 May 2024

JULIA

I booked two nights here, prior to my tour that was beginning at this hotel the next day, the first night I found someone’s hair in the bed, the air conditioner was broken, lipstick on the bathroom bench, i asked to be moved which they did, once my tour started, i checked out, but they would not allow me to utilise the room i had paid for with my tour, the reception staff were pretty dismissive, wait staff were ok, this hotel is tired & dirty, would not stay here again.

Leisure Friends

10/10

Exceptional

03 May 2024

Tamryn

Comfortable and convenient

Fantastic hotel in Maadi area. The Nile view was stunning and on clear days I could see the pyramids. The staff were amazing in all departments from housekeeping to dining to reception.

Friends_and_family Friends

10/10

Exceptional

24 Jan 2024

Zeinab

Staff is nice.

10/10

Exceptional

28 Nov 2023

Nabil

Great location and friendly staff

10/10

Exceptional

15 Nov 2023

Mark

Great view, good location in Maadi.

Leisure Partner

6/10

Pleasant

04 Oct 2023

Soumen

This hotel doesn't meet the usual Holiday Inn standards. I've stayed in many IHG hotels, but this one falls short. The breakfast options are somewhat limited and acceptable, but it's fair to say it's not a delightful experience.

Leisure Family_with_children

10/10

Exceptional

11 Sep 2023

Alicia

The staff were kind and very helpful! The hotel was one of the nicest Holiday Inns I have seen. We will book again.

Business

10/10

Exceptional

03 Aug 2023

Rudy

The right location for a very nice hotel with super extra friendly staff.

6/10

Pleasant

20 Jul 2023

Fahad

Throom furniture is getting old, minibar was completely empty. air conditioner was very noisy. the room eas very humid when I arrived.

Business Self

10/10

Exceptional

11 Jul 2023

Luz

The people ver friendly and good service

Leisure Partner

2/10

Poor

02 Jul 2023

Jamal

The three room were extremely dirty
Food under bed
One room the bathroom had sh…. All over sear
Other room had spiders in balcony and corners
We paid for 3 nights
We left after one night
We talked to manager
He said to talk to Expedia to get a refund for the other two night for the three rooms
I tried to get hold of you
No one answered to what I said
Or no one answered the phone
Management said at hotel
They only can refund me if Expedia tell them
I demand a refund
Thank you
Jamal Hamideh

10/10

Exceptional

20 Jun 2023

Mina

We really enjoyed our stay

Leisure Family

10/10

Exceptional

21 May 2023

Peter Anthony

I loved the location, the friendliness, the helpful staff and the view. Difficult to think of a negative, maybe the pool could benefit from a shallow end but i was fine with the uniform 1.70m. I will come back again

Leisure Self

10/10

Exceptional

27 Dec 2022

Verified traveler

The hotel is located in a safe area and close to several restaurants. The hotel itself has a couple of nice restuarants (Solis and The View) and a bar. Breakfast buffet was good with lot of options. The rooms were small and only had 2 single beds or 1 double bed for a 3 person reservation. There is a small couch for seating but that doesn't extend as a sofabed. It is very inconvenient for a 3 person stay.

Friends_and_family Family

8/10

Excellent

11 Dec 2022

Mariella

Not a 5 star hotel as listed

Not a 5 star hotel as listed. Dirty carpet. Bad food

Partner

6/10

Pleasant

11 Nov 2022

Eduardo

Costumer service no good

Leisure Family

8/10

Excellent

12 Jan 2022

Brandon

Trendy neighborhood hotel on the Nile

Sanctuary from a bustling city, trendy neighborhood

Friends_and_family Friends

10/10

Exceptional

27 Dec 2021

Khaled

Spent a wonderful time in this nice hotel. The front disk staff are very helpful and extremely professional an friendly. Ibrahim and Karim were very welcoming and kind. Ibrahim is one of reasons why I would like to visit this nice hotel again.

Business Self

10/10

Exceptional

14 Oct 2021

DAPHNIE

Great place to stay and you can walk, use Uber, or taxi easily to get where you want to go

Leisure Self

10/10

Exceptional

14 Oct 2021

DAPHNIE

Walking distance to many things. The view from the room was amazing, I could see all over Cairo and the pyramids

Leisure Self

10/10

Exceptional

04 Oct 2020

Wasseem

Great service from the check in thru check out, excellent room service and always cleaned regularly, excellent breakfast choices and the staff is amazing.highly recommended

Friends_and_family Family

10/10

Exceptional

15 Aug 2020

Douglas

Nice

Friends_and_family Friends

10/10

Exceptional

21 Feb 2020

Verified traveler

The position on the river Nile is interesting as one can see the pyramids at both Giza and Saqqara at the same time.
Staff were always very friendly and welcoming and accommodating.

Friends_and_family Partner

6/10

Pleasant

06 Feb 2020

Louise

The staff and service were excellent and the attention to making our stay good was impressive

Business

8/10

Excellent

06 Jan 2020

Verified traveler

Clean and Comfortable

We enjoyed our stay. The room is clean and quiet with functional layouts. The beds are comfortable. The shower water is strong with plenty hot water (we find it’s not always the case in Egypt). The breakfast buffet offers plenty of choices. We especially liked the vegetables and fruits, which help to smooth our bodies in the dry desert atmosphere. My only complain is that the hotel attempted to charge us breakfast. They did return the money after we showed our booking includes breakfast. Other than that, everything is perfect.

Friends_and_family Family

10/10

Exceptional

22 Dec 2019

uday

Very nice hotel, ideal for a business trip

The hotel has great amenities, is geared up for business stays
Nice pool
Great bar
Restaurant food is a bit boring but lots of places near by that offer good food
Service at teh hotel is very good

Business

10/10

Exceptional

27 Nov 2019

Ziads

Excellent hotel great location and very friendly staff

Leisure Self

10/10

Exceptional

01 Oct 2019

Verified traveler

A diamond among egypt hotels

Was totaly fabulous staff especially customer staff were fantastic i have visited egypt many times and holiday in maadi has been the best so far

10/10

Exceptional

21 Sep 2019

Verified traveler

Totaly fabulous hotel was great staff were amazing

10/10

Exceptional

18 Sep 2019

Verified traveler

The location is excellent and the staff very helpful

Business_and_leisure Family

6/10

Pleasant

14 Sep 2019

Abdul muniem

Could be better

All in all was fine, hotel staff at reception smiling and friendly. Restaurant service left much to be appreciated. No coordination among staff, I go to bring my coffee, I return to my table to fiind food was removed. No glasses for water, so must request staff to bring glasses, likewise, no mugs for coffee, on so you may imagine.

10/10

Exceptional

11 Sep 2019

Erik

Great location next to the Nile

Hotel is close to our office in Maadi so great location. Area is a bit run-down.

8/10

Excellent

24 Aug 2019

uday

Good business hotel

Hotel with good fcailities, nice size rooms, and very clean
Staff driendly
The restaurants are OK but boring

Business

10/10

Exceptional

06 Aug 2019

G.B.

2nd visit, very nice for business, good quality rooms.

Business Self

10/10

Exceptional

01 Aug 2019

Verified traveler

Excellent Nile view. Very friendly staff. Clean rooms

Leisure Partner

10/10

Exceptional

20 May 2019

Verified traveler

The service was excellent, but would be a good thing if you tell your customer that some parts of the hotel were in renovations, like the pool

Business_and_leisure Self

10/10

Exceptional

20 Mar 2019

Carol

REALLY GOOD ALWAYS USE THIS WHEN IN CAIRO

10/10

Exceptional

08 Jan 2019

Robert

Great place to stay in Maadi

Excellent breakfast buffet; nice rooms. Very convenient being on the corniche.

Family

10/10

Exceptional

11 Dec 2018

Martin

Thank you.

Great service & very welcoming team.

10/10

Exceptional

17 Oct 2018

Lois Ruth

Great hotel. Some cigarette smoke.

Was very very good. Staff were extremely friendly. The only negative is that all the public areas smell strongly of old cigarette smoke, however that is the case everywhere in Egypt, I think.

8/10

Excellent

16 Oct 2018

D

The hotel is in good state. Rooms and views are good. The staff is trying to be demonstratively nice to customers, yet at times they fail obvious things. The Internet is fast but I had a specific problem. They listen, promised to solve but never came back to me although I waited in the room for quite sometime. Next morning, after a quite standard request to call for a taxi, I heard that they couldn't give me one of their own limos because it wasn't available. I then asked them to call for an ordinary taxi but I was told to go out to the street to fetch one for myself. It took some time to convince them that this is an ordinary request from a foreign visitor not speaking Arabic and they ought to help.

8/10

Excellent

03 Apr 2018

Sarah

Great and clean stay!

The hotel was really beautiful and clean, and the rooms were very comfortable! We had rooms with balconies, and the view was incredible of the city. We were also close to many restaurants!

Family

10/10

Exceptional

12 Mar 2018

Maram

This was my first time in Egypt...it won’t be the last for sure!!
The Holiday Inn has the best staff in the world, very friendly, smiles all over the place...simply you feel at HOME!!
The hotel manager and the reception guys are more than welcoming and helpful at anytime!!! They love their job...and they offer you far more than their job title!!
Thank you Holiday Inn Maadi for my pleasant stay!!
Will never ever choose another hotel!!! And hope to see u soon :)

10/10

Exceptional

05 Mar 2018

Travelstart

The perfect stay

It was amazing, people are friendly and it was close to everything i needed.

6/10

Pleasant

16 Jan 2018

Khaled

OK/Good hotel, expensive

The first room we got was spanking new, but had a strong paint odor from renovations downstairs.

The hotel gave us another room that was a smoking room. When we said it's smoking they tried to talk us out of asking for another room.
They gave a third room that was not cleaned properly. Housekeeping came in and we had to supervise them to make sure that the room is properly cleaned.

My sense is that the management will be willing to underserve is customers if they could get away with it.

The breakfast was very good; the hotel overall is very good as well.

It's still an overpriced place.

8/10

Excellent

09 Dec 2017

Yehia

Nice excellent location

excellent view if you take the nile view rooms . You can see 6 pyrmaids from Giza to Sakkara.
Wifi is very good. room was recently renovated.

10/10

Exceptional

16 Nov 2017

Jerry

One Night Stay

Nice hotel. Only stayed for one night, but it was quite pleasant. Staff is very helpful and friendly.

Partner

2/10

Poor

05 Sep 2017

Verified traveler

Very bad

Very very bad for you and me are you going to be able to get any worse then they are

10/10

Exceptional

07 Aug 2017

Dimples

Archeological Find

A hidden gem near on the outskirts of central Cairo but worth the extra distance. Newest in hotel comfort with bedside controls (A/C, lights and a clock that projects the time) Breakfast was included and provided respectable choices. I had some issues with the safety box and fridge both were resolved within 30 mins. Great staffing from cleaning service, reception and security. I would stay here over and over again. In fact I have to find a place to stay the night before my flight home and I'm hoping they have availability. I can't rave enough abut Holiday Inn Maadi.

10/10

Exceptional

05 Jan 2017

Verified traveler

Convenient and great hotel. Great view

Great place

8/10

Excellent

19 Nov 2016

Sara

Nice hotel overlooking the Nile.

Freindly staff, nice breakfast it can be improved though.
The wifi keeps cutting.
It is close to Maadi and restaurants on the Nile.
The laundry is good and reasonable.
Overall I enjoyed staying in this Hotel and I would
Return to it again.

8/10

Excellent

29 Jun 2016

Andy

Business trip in Maadi

Good location if you have business in Maadi. Other than that, not ideal for tourists.

8/10

Excellent

19 Oct 2015

Verified traveler

very nice Nile View

overall all , i liked customer service and the staff

8/10

Excellent

15 Oct 2015

Cody D.

Work trip

Very centrally located to my office in Cairo. Comfortable.

6/10

Pleasant

29 Sep 2015

Chote Nawab

Trip to Egypt

We stayed 1night at holiday inn Cairo Maadi. Reserved it not knowing how far it was from downtown Cairo and sightseeing locations. We made reservations online we were given one price but paid much more at check out. Amenities and services as expected from 2 - 3 star hotels

Partner

8/10

Excellent

12 Jul 2015

Nayef

Best staff ever

The staff are the highlight of this hotel. They really made my stay here a pleasure. Very welcoming and inviting.

6/10

Pleasant

22 Feb 2015

Ahmed

Hotel In Maadi

Old hotel, practical for business trips

8/10

Excellent

19 Jan 2015

Steve

Nice hotel next to the Nile River

I had friends that I wanted to visit in Maadi, and so chose the Sofitel/Holiday Inn in Maadi. I stayed there 5 nights.

2/10

Poor

12 Jan 2015

no

Nis not

Racing tin
No clo and not kleen
No kleenks in the room so so bad

4/10

Poor

16 Dec 2014

Verified traveler

Rooms are very old. Strange smell in corridors

I had problems in dinners / food. One day, I went to the hotel cafe for lunch and Hotel management informed me that whole place is booked for an event. You can go to other restaurant. I was shocked to hear this. How can a hotel close the doors for its guests saying that its fully booked by a company. Rubbish

6/10

Pleasant

09 Dec 2014

Kevin

Disappointing Hotel.

This Hotel is in need of a refurbishment. Bathroom extractor fan didn't work, basin tap was loose, most fittings were loose or broken, pipe to toilet cistern was leaking, furniture was a bit tatty, would have been nice to have two chairs on the balcony instead of one, safe didn't work.
The pricing on your website was wrong! Wireless internet was free in the room, you only paid for a wired high speed connection and the airport shuttle car was a lot cheaper than quoted even for a Mercedes.

2/10

Poor

09 Oct 2014

Desert Visitor

Dirty room, noisy, and construction at front desk

Also no A/C working on last day, they refused to fix it ! And all this at the Club Floor level.

10/10

Exceptional

19 Aug 2014

Kjell

Great staff!

This hotel has a perfect staff for staying awhile in Cairo. The location of the hotel is perfect next to the Nile. A bit traffic at the main road (Corniche), but the Maadi area is good for walks, coffeeshops, food and restaurants. The pool is good, and the staff is taking good care of the guests!

6/10

Pleasant

15 Aug 2014

Antonio

Good service, the building needs renovation

The pool is fantastic, but other than that no real reason to book this hotel, unless you need to stay in the area. The gym closes at 9,00 and this is an issue if you are coming late and want to do some training. The area looks a bit dodgy, so watch out.

6/10

Pleasant

20 Mar 2014

Verified traveler

Nothing exciting

The hotel staff were so inconsistent, some wonderful, some needing major work, from 1-5 ratings, balancing at 3. One concierge was so helpful and patient in getting me a taxi, going above and beyond in trying to figure out where Festival City was (just opened at the end of 2013 and apparently no one else had ever asked about it). When asking another for a taxi, I was told to go get my own. This inconsistency was also present in regards to housekeeping. The rooms were kept clean enough in general, that was not an issue but having a small issue with the kettle proved interesting. I called, got an annoyed sounding person on the phone but someone was sent (problem was a vinegar infused kettle). I showed him (had him smell) the problem upon arrival and his way of fixing this was to use glass cleaner. This was a slight concern as it got rid of the vinegar one but I don't normally opt for glass cleaner in my tea either (at least vinegar is natural, sour but natural). The man did not understand my concern, called someone, the man on the phone, was helpful and said they would replace the kettle. Instead the man left and returned with yet another man (one that spoke better English) but did not understand my concern. I didn't understand why this was even still an issue as the previous guy on the phone and admittedly was less patient. I finally got the kettle replaced but no longer desired tea in my room for some reason.

6/10

Pleasant

18 Feb 2014

Business Man

Okay hotel

Picked this hotel as close by to my clients but the Hotel was not as good as other Sofitel..still liked it, good bed, good food but not as well maintained as I expected it. Will still use it again in the future though,..as I guess still better than other around!

8/10

Excellent

24 Jan 2014

IanS

Comfortable room, food not so special

Bedroom was fine. Bathroom needed maintenance - one light bulb blown, light fitting was very loose & shower temperature varied wildly. Didn't take breakfast but meal in Italian style restaurant was very bland. Wine is very expensive - GBP50 for a bottle of an average Italian red.

10/10

Exceptional

10 Aug 2013

Kjell

Maadi area.

Sofitel Maadi Towers is a great hotel. Clean rooms, nice staff and a very good location in a good area in Cairo. View to the Nile and the Pyramids (both in Giza and in Saqarra), and not a long travel from down-town. You reach all what you want with a short taxi-drive. Only problem is that the hotel is located at the main road (Corniche Nile) where it is a lot of noisy traffic. I will definitely go back to this hotel!

6/10

Pleasant

22 Oct 2012

RF

Not a 5 star hotel by any standard

I have traveled to over 85 different countries and applying an international standard, this hotel is definitely not a 5 star. I stayed there for 10 days and discovered that it’s more like a 3.5 star hotel at best. I can’t understand how Sofitel can put their brand on such a property. Overall, the hotel is grungy and old. The rooms and hallways smell very musty. The room that I had was small and the carpets were old and seemed very dirty. The bathroom tiles had dirt ground into them and the caulking was patch work and disgusting. The shower did not drain…disgusting. I called the front desk several times but nobody came to fix it. The bedding seems to be circa World War II. The balcony was filthy and unusable. The pool area is the only thing nice about this hotel. The “gym” is pretty pathetic. I tried the breakfast once and that was once too many. The staff was friendly. I would stay at the Cairo Conrad next time which is a solid 4 star or the Fairmont Nile Towers which is much closer to a true 5 star. Can’t stand when hotels are ranked much much higher than they really are. Very annoying….

6/10

Pleasant

16 Jan 2012

Verified traveler

Adequate hotel for Business Travelers.

This is the best hotel if you want or need to stay in Maadi. However, the building is somewhat run down and in need of redesign. The staff are polite. The housekeeping always want to enter your room before 0830 in the morning which I found strange. Also the cleaning of the rooms is not of a high standard. Often they do not replenish basic items like shampoo or coffee and sugar packets. They mostly just make your bed and then change your towels. But for the price and considering the location relative to my clients in Maadi I think it is a good value.

Internet usage in your rooms is very expensive. Free wifi in the lobby so that is nice.