Name: Four Seasons Hotel Cairo at The First Residence
Address: 35 Giza Street, Cairo, 12311, EG

Four Seasons Hotel Cairo at The First Residence

Cairo · Egypt

100 reviews shown

10/10

Exceptional

16 Jul 2026

Ebony

The Four Seasons provided an exceptional experience. The staff, including the housekeeping and front desk personnel, were attentive, courteous, and welcoming. The dining experience at their Nile boat was delightful, with delectable cuisine that I frequently enjoyed. Ahmed, along with another gentleman and a young woman who I believe was the host, provided exceptional service. I wholeheartedly recommend this establishment and would rate the entire experience a perfect 10 out of 10.

Self

10/10

Exceptional

14 Jul 2026

Samer

Very nice hotel with beautiful accommodations and friendly staff. We booked a room for two adults and two children that was advertised as accommodating four guests. However, the room had two twin beds that were quite small and realistically could not comfortably accommodate four people, especially if your children are older.

The hotel did provide us with one rollaway bed, which was very helpful and appreciated. Just be aware that although the room is listed for four guests, the bed setup may not be suitable for a family with older children.

Besides the bed situation, the hotel is beautiful and the staff was very kind and helpful.

Family_with_children

10/10

Exceptional

11 Jul 2026

Fred

It was terrific all around

Self

10/10

Exceptional

04 Jul 2026

Matthew

Wonderful hotel with wonderful staff

Family_with_children

10/10

Exceptional

24 Jun 2026

J. Elizabeth

So respectful and clean. Love this property!

Self

8/10

Excellent

15 Jun 2026

David

This is probably the nicest place to stay in Cairo at this time. It's closer to Giza than the other major hotels on the other side of the river. The breakfast buffet is awesome - make sure to try the Fava bean thing that you dip pita in, you have to ask for it. The pool is nice (though it's freezing cold for some reason). Everything is very tired, the rooms, the common areas, the decor, the pool chairs, the cabanas... so it feels more like the three seasons than the four seasons, but compared to the rest of Cairo, this does feel like an oasis and I was happy to get back to the hotel. I recommend a room facing the pool. The pool is between the hotel and condo towers and therefore protected from the constant street noise. Dont worry about nile views, it's nothing to see, and I think some rooms advertise pyramid views but you won't see them with all the smog. Also, know that the river boat is kind of a joke, it looks like an 1980s casino boat or something and the food was mediocre, no one else was there, just eat in the hotel. We had a suite and it was enormous, with two bathrooms a living room and a dressing area, and the A/C worked super well and was quiet. If you are going to Cairo, Id recommend staying here.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Bahareh

Staff are frequently described as attentive, professional, and welcoming.
The rooms are comfortable, elegant, and larger than many city hotels.
We have rooms that overlook the Nile, especially at sunset.

Family_with_children

10/10

Exceptional

17 Apr 2026

Armando

Excellent as always

Family

10/10

Exceptional

01 Mar 2026

Tiffany

Everything was fabulous!

10/10

Exceptional

24 Feb 2026

Milos

Good

Friends_and_family Family

6/10

Pleasant

09 Feb 2026

Ananias

I requested a quiet room and they gave me a room facing the street which was extremely loud with non-stopping honking.

The hotel and facilities were good.

10/10

Exceptional

14 Jan 2026

Michelle

This hotel is perfect, my favorite 😍

Family

10/10

Exceptional

14 Dec 2025

Sarah

Clean room, great amenities, location was great and they gave us an upgrade with a view of the Nile

10/10

Exceptional

10 Dec 2025

Wellington

Great staff, amazing room. Also we tried the restaurant in the Nile Boat called Zoé and everything was great!

Leisure Family

10/10

Exceptional

03 Dec 2025

Atrin

Over the top Excellent Service 👍

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Asra

The staff was extremely kind and accommodating, making us feel very welcome. We celebrated my husband’s birthday and he felt like a true king. The view was amazing and the decorations were top notch. Thank you so much!

Leisure Pet

10/10

Exceptional

30 Nov 2025

Yalin

Excellent hotel

10/10

Exceptional

30 Nov 2025

Yalin

Room is very clean, very nicely, and new

10/10

Exceptional

28 Nov 2025

Mahesh

Has to be one of my favorite stays ever, Staff (Asala and Mahmoud), the courtesy of every individual at the reception, the service and recommendations on things to do, the rooms, everything was top notch. Great quality of food at the Nauri restaurant as well, the recommendation (by Yahya) and even the drinks served were amazing.

If there’s some hotel that I would come back in Cairo, it would be here!

Leisure Family_with_children

10/10

Exceptional

26 Nov 2025

Mario

We had a wonderful stay. The staff was courteous and the hotel was beautiful. The food at the mall was delicious and economically priced. The view of the sunrise over the Nile from our room was amazing.

Leisure Family

10/10

Exceptional

24 Nov 2025

Elie

Great property and amenities. We were on a lower level, we asked to be moved to a higher level due to noise pollution. It’s Cairo after all ; lots of car horns honking constantly. Other than that the staff service is top notch. We tried several restaurants at the hotel. Our least favorite was le petit chef. But that’s a personal choice. The projection on the table was cute. But the food was not up to par.

Leisure Friends

10/10

Exceptional

05 Nov 2025

Sevgi

Everything was magnificent!

10/10

Exceptional

03 Nov 2025

Ievgenii

Overall a very positive impression

6/10

Pleasant

02 Nov 2025

Hanan

The room was good in terms of bed and furniture but the window didnt close properly and I couldn’t sleep from the noise on the street and had to use ear plugs. I mentioned it to the Managment and hope they will do something about it. Maybe booking a room overlooking the pool might be less noisy . However the window sealing and maintainace should improve.
Staff are very friendly and nice.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Gina

Great service. Comfortable rooms. Great views of the pyramids (at least from my room). Good dining options. Convenient mall next to the hotel. Delicious breakfast. Overall amazing. Totally recommend

Friends_and_family Friends

10/10

Exceptional

26 Oct 2025

Ron

It was for sure a good experience

Leisure Family

2/10

Poor

18 Oct 2025

Waleed

Very bad place for stay you can’t sleep full night night clubs all around you like in the room plus the cleaning is worse the carpet is spot like very old plus there is trip in the electrical you have to call them to have it back and when you call the reception their not helpful like you made the mistake

Friends_and_family Friends

10/10

Exceptional

17 Oct 2025

Rodolfo

Excelente atención y servicio

10/10

Exceptional

14 Oct 2025

Sai

Very clean rooms , excellent staff and service and the attached mall is a big bonus . The restaurant by the pool and live music added a lot of vibe.
Equal distance from the airport and the pyramids .

Leisure Family

10/10

Exceptional

23 Sep 2025

ibrahim

I stayed for just one night at the Four Seasons Hotel Cairo at The First Residence and had a wonderful solo experience. The staff were exceptionally kind, attentive, and made me feel completely at ease from check-in to check-out.

My room was beautifully prepared, quiet, and very comfortable — perfect for a restful night. The hospitality truly stood out, and even in such a short stay, I felt the warmth and professionalism that make this hotel special.

I look forward to returning for a longer visit in the future!

Business Self

10/10

Exceptional

23 Sep 2025

ibrahim sulaiman

My stay at the Four Seasons Hotel Cairo at The First Residence was absolutely exceptional. From the moment I arrived, the hospitality and attention to detail from the staff made me feel truly welcomed and cared for.

The room is beautifully designed, spacious, and kept in immaculate condition, with stunning views of the city and the Nile. Every comfort was thoughtfully provided, making the experience both relaxing and luxurious.

What impressed me most was the outstanding staff — professional, attentive, and always willing to go above and beyond to ensure a perfect stay. From the reception team to housekeeping and dining staff, everyone carried the genuine warmth and excellence that the Four Seasons brand is known for.

The dining options were excellent, and the service in the restaurants reflected the same high standards of care.

Overall, it was a flawless experience that combined comfort, elegance, and world-class hospitality. I would highly recommend this hotel to anyone visiting Cairo and will certainly return on my next trip.

Leisure Family

10/10

Exceptional

22 Sep 2025

Lazaro

Very large rooms . Quality thru out as expected . Staff incredible friendly and courteous. Front Desk and concierge staff superb .
Very very glad the hotel provides airport car pickup and visa obtainment service upon arrival . Spa and gym very nice facility .

Leisure Friends

10/10

Exceptional

10 Sep 2025

Pemiola

Great Hotel with a great Staff!! Security Staff beyond professional and welcoming.

10/10

Exceptional

05 Sep 2025

Mohamed

Hotel is wondrful

10/10

Exceptional

03 Sep 2025

Manny

Amazing views of the Nile the pool and the dining options including their own boat moor d on the Nile with 5 different restaurants including a pizza spot.
The rooms and hotel and service outstanding as Four seasons always are!

Leisure

2/10

Poor

30 Aug 2025

Mekdad

Staff are Soo unprofessional

10/10

Exceptional

26 Aug 2025

Tony

staff was super nice and professional, especially at the breakfast buffet....

Leisure Family

10/10

Exceptional

19 Aug 2025

Gary

The room at the Four Seasons Giza was wonderful - well-maintained, fantastic bedding, and broadly up to the standard expected of the Four Seasons. However, the factor that remained memorable from our stay was the concierge Salemah. She was outstanding. Like the very best concierges around the world, her brand of anticipatory and proactive service delivered in a warm, friendly, guest-focused way distinguished herself and the Four Seasons. She did not wait to be asked for help - she sought out how she could find solutions to an issue we were having (an issue that had nothing to do with the hotel and that she had no obligation to assist with) and leveraged her capabilities to find ways to help us. She was a credit to herself and to the brand.

Leisure Family_with_children

10/10

Exceptional

17 Aug 2025

Naguib

Amazing from every aspect

Business_and_leisure Family

10/10

Exceptional

26 Jul 2025

Assil

كل الخدمات والموظفين ممتازين والنظافه ممتازه

10/10

Exceptional

05 Jul 2025

Carlos

The team was incredible in providing the best possible service. Mahmoud the concierge was a lifesaver and even provided logistics support when we were outside the hotel without data service.
Fully recommend this Four Seasons.

Leisure Family_with_children

10/10

Exceptional

07 Jun 2025

Deepak

Excellent staff, clean and good location.

Leisure Family

10/10

Exceptional

18 May 2025

Magdoline

Toka was AMAZING!! Loved the staff and service and everything about this hotel ❤️

Leisure Family

10/10

Exceptional

05 May 2025

Sutharsan

Amazing hotel, great service

Leisure Family

10/10

Exceptional

01 May 2025

Katayoun

Amazing place! Highly recommend

Leisure Family

10/10

Exceptional

29 Apr 2025

Chikere

Four Seasons hotel at the first residence Cairo

Certainly! Here's a polished review in British English, keeping the warm and enthusiastic tone:

---

**Review: Four Seasons First Residence, Cairo**

Wow – what can I say about the Four Seasons First Residence in Cairo? Simply exceptional. From the moment we arrived, the service was impeccable. Every member of staff we encountered was professional, friendly, and went above and beyond to ensure our stay was nothing short of perfect.

The hotel itself is spotless – from the beautifully maintained public areas to the pristine rooms. Our room was spacious, elegant, and the bed was incredibly comfortable, providing the perfect retreat after days spent exploring the wonders of Cairo.

Speaking of which, returning to the Four Seasons after visiting the awe-inspiring historical sites – some over 4,000 years old – truly felt like coming home. One particularly thoughtful touch really stood out: the person who cleaned my room not only tidied everything immaculately but even placed a bookmark in my book. That level of attention to detail speaks volumes.

Would I stay here again? Absolutely.
Would I recommend it to friends and family? Without hesitation.
Out of 10? A solid 10

Partner

10/10

Exceptional

28 Apr 2025

Fidan

Great location, perfect room, excellent breakfast and thanks to all talented staff, especially the concierge. (Special thanks to Sherif, Salma, Mustafa and our driver Ferit) They made it an excellent stay for us. They arranged everything we need, such as transfers, restaurant reservations, spa treatments and helpfull suggestions.
We love the way of staying and living in Four Seansons style❤️‍🔥 Hope to stay there again soon.

Leisure Partner

10/10

Exceptional

24 Apr 2025

Madelin J

The property was very secured and well maintained. Everybody was very friendly and helpful. Every request we had they were able to please us. The buffet breakfast was very delicious and had plenty of variety food selection. The transportation to the hotel and back to the airport was great, drivers were friendly and would give us a mini tour during the ride. Highly recommended. Will definitely consider coming back.

Leisure Family_with_children

4/10

Poor

17 Apr 2025

Shamsa

The only highlight of my whole stay was two staff: Hajjaj from housekeeping and Ashraf cheif concierge and the breakfast options, everything else was not good

Business_and_leisure Self

10/10

Exceptional

13 Apr 2025

Bradley

This is luxury defined. The room was well decorated, stocked with amenities, and clean. The many many staff are courteous, eager to help, and willing to try to solve any problem you present. The food is five star and the Lebanese cuisine at Aura is the best I’ve ever had. For a Westerner, the prices are somewhat low for restaurants and even a bit lower than average for a night in a comparable hotel. A dollar goes a long way here.

Leisure Family

10/10

Exceptional

12 Apr 2025

Michael

Much more than other four season hotel in Cairo

Excellent restaurant

Business Partner

10/10

Exceptional

06 Apr 2025

Kristi lee

If traveling to Cairo, this is the best hotel! It is such a value for the money you pay for the stay. It is very classy, very upscale, the bedding and amenities in the room are top-notch. The service is amazing. It is very much the Four Seasons elegance.

10/10

Exceptional

04 Apr 2025

Julie

Relaxing and Exciting - a Perfect combination for a luxury hotel in Cairo!

Leisure Family

8/10

Excellent

31 Mar 2025

ROCIO

Great staff, good options for dining and concierge very helpful

Leisure Family

8/10

Excellent

25 Mar 2025

Stephanie

Beautiful rooms, noisy location

Beautiful, luxurious rooms with a very comfy bed. Bathrooms are stunning. Very polite and courteous staff.

River view room is a must if you want peace and quiet as the city/park view rooms are on a very noisy road which kept us up all night. On this occasion, the hotel was amazing and moved us, but it wasn't busy, so there may not always be a possibility to move rooms.

Breakfast very expensive ($36) for what it is, so wouldn't recommend. We had breakfast at the Waldorf Astoria which was a third cheaper and incredible.

Partner

10/10

Exceptional

21 Mar 2025

Sushil

A very pleasant experience.

10/10

Exceptional

20 Mar 2025

Peter

5+stars

Beautiful hotel with the best service ever,will definitely stay here when I return.

Friends_and_family Family

10/10

Exceptional

11 Mar 2025

kaz

GOOD

10/10

Exceptional

09 Feb 2025

Beverly

The staff were all exceptionally welcoming and kind. The room was beautiful and the bed very comfortable. Dinner at Zoe was delicious.

Partner

10/10

Exceptional

22 Jan 2025

Monica

Went for the first time to Cairo, had our doubts but soooo worth the visit. If you get the chance to upgrade the room to suite do it. We stayed at a suite with garden, zoo and pyramid views breathtaking. The service is exceptional, the room service meals amazing. Well worth the price. Would stay there a million times more. We were sooo sad to leave. They made our stay unforgettable.

Leisure Family

10/10

Exceptional

11 Jan 2025

Marawan

Great place and helpful staff

Leisure Family

6/10

Pleasant

07 Jan 2025

luiz felipe

Property is old and need a face lift, rooms outdated

Leisure Family

10/10

Exceptional

06 Jan 2025

Wael

Best hotel to stay.

Leisure Family

6/10

Pleasant

06 Jan 2025

DIMITRIOS

Not value for money at all. Really old and poorly preserved.

Leisure Family

10/10

Exceptional

05 Jan 2025

Maziyar

best personal . In our experience, this hotel was like a gem amidst the pollution. Excellent and attentive staff. They surprised one of our companions by sending him a birthday cake. Thanks to the hotel management.

Leisure Family

10/10

Exceptional

05 Jan 2025

Karthik

very good service and particularly salma who helped us when my daughter left her phone in the taxi

Friends_and_family Family

4/10

Poor

23 Dec 2024

Osamah

Not worthy of the four seasons name. Old and dated.

10/10

Exceptional

29 Nov 2024

Mansi

Fantastic experience! We were very pleased with the entire staff and the service was excellent. I would recommend this place in a heartbeat. We had the most memorable stay! Thank you so much everyone; we will visit again.

Leisure Family_with_children

10/10

Exceptional

13 Nov 2024

Gene

Excellent breakfast, supply water. Free shuttle to nearby restaurant. Excellent restaurants on the property as well. Great security. View of the property and the Nile is amazing!

Leisure Family

10/10

Exceptional

08 Nov 2024

MICHAEL

Traffic loud from outside room. Bathroom door handle problem. They fixed it immediately. Staff very nice!

Leisure

10/10

Exceptional

02 Nov 2024

Mandeep

We had a wonderful stay at this hotel. We stayed in the Diplomatic Suite. Upon arrival gues services had left a cake for our anniversay in our room.

Our sons were well looked after by the staff. They enjoyed the pool, playing billiards in the Char Bar a d spotting the different animals in the zoo from our balcony.

Food is sublime in all the restaurants and the First Nile boat is an added bonus. We didn't mind catching a taxi into places like Zamalek as it was only 15 mins away (just across the bridge) and cost approx £2.

Thank you to all the wonderful staff who made the stay extra special. No expense is spared and anything at all you need, the staff will discreetly arrange it.

I don't make a habit out of revisiting hotels, but if I am in Cairo again, this hotel is where I will be.

Leisure Family

10/10

Exceptional

25 Oct 2024

Flavio

A regal experience. We can wait to come back.

Leisure Partner

10/10

Exceptional

11 Oct 2024

Claudia Marina

The Hotel was great and I felt safe! The staff was kind and helpful. Recommend it

Leisure Partner

10/10

Exceptional

06 Oct 2024

Kellie-Marie

5 star - lives up to The Four Seasons name

What an exceptional hotel - lived up to the Four Seasons status and the food at Zoe and Lebanese restaurant were both delicious and beautifully presented. The staff were 10/10, you every need was attended to and we were served with such professionalism. Breakfast was expensive and we would have rather an a la carte as opposed to buffet.

Partner

8/10

Excellent

05 Oct 2024

hernan

The Concierge Service is a total disaster.
Unable to solve any problem o requerimient.
Bad actitud in general.

10/10

Exceptional

14 Sep 2024

Jennelle

Such a great haven for my son and I traveling solo. They were so kind and caring for us. We felt at home.

Leisure Family_with_children

10/10

Exceptional

10 Sep 2024

kathryn

Beautiful pool and service is excellent

Leisure Friends

10/10

Exceptional

07 Sep 2024

Steven Richard

First-class support from the hotel staff, perfectly clean, great location and an amazing view of the Nile river. Being on the west side of the Nile provided convenient access to the Great Pyramids and museums.

Leisure Partner

10/10

Exceptional

07 Sep 2024

Melsenia

Personnel and hotel was fine, but the location did not offer anything to do.

Leisure Partner

10/10

Exceptional

30 Aug 2024

Lianet

Loved this hotel so much … everything is amazing

Leisure Family

10/10

Exceptional

25 Aug 2024

Neil

Excellent

Leisure Partner

10/10

Exceptional

19 Aug 2024

Motlaq

The best

10/10

Exceptional

02 Aug 2024

Ebone

High quality although very pricey for one night my rate was $404 USD. Although it was more expensive then I would have liked I had a nice view of the pyramids in the background.

Leisure Family

10/10

Exceptional

24 Jul 2024

Juan

All the amenities in the hotel were excellent. The hotel personel was very attentive. The room was very clean and comfortable.

Leisure Family

10/10

Exceptional

10 Jul 2024

Traci

Everyone at the property is incredibly nice and helpful ❤️ thanks for an amazing and awesome hospitality

10/10

Exceptional

09 Jul 2024

Toya

The property was nice.

Leisure

10/10

Exceptional

06 Jun 2024

Michael

So stunning and the staff was above and beyond the typical already amazing Four Seasons level of care and attentiveness.

Leisure Family

10/10

Exceptional

22 Apr 2024

jacqueline

Overall stay was excellent.

Leisure Self

10/10

Exceptional

20 Apr 2024

Michael

The staff were exceptional.

Leisure Self

10/10

Exceptional

20 Apr 2024

Naser

Great stay

Leisure Self

8/10

Excellent

08 Apr 2024

diana

The property was dated and not new. It is not the usual fours seasons style.

Leisure Family

10/10

Exceptional

01 Apr 2024

Irma

The staff is the best!! Everyone was always helpful at all times and very friendly! Great place to stay!

Leisure Family

10/10

Exceptional

27 Mar 2024

ioannis

Great place to stay , everything was new and clean .

Business Family

10/10

Exceptional

24 Mar 2024

Robert

Everyone that worked there seem to add to the great Experience

Leisure Family

10/10

Exceptional

11 Feb 2024

gunjmaa

Overall it was good to stay

Leisure Friends

10/10

Exceptional

01 Jan 2024

Massimo

An Unexpected Delight at the Four Seasons, Giza

Our recent stay at the Four Seasons in Giza/Cairo was an unplanned serendipity, transforming a travel hiccup into a memorable experience. Originally stranded due to severe weather that disrupted our journey from Alexandria and caused us to miss our flight, we found ourselves unexpectedly at the doors of the Four Seasons.

From the moment we checked in, the competence and attentiveness of the staff were evident. Their warm and professional approach turned our initial disappointment into a feeling of being genuinely cared for. The highlight of this exceptional service was a complimentary upgrade, a gesture that speaks volumes about the hotel's commitment to guest satisfaction.

The room itself was a haven of comfort, boasting what might just be the best mattress in the world. This, combined with the tranquil ambiance of the hotel, ensured a restful and rejuvenating stay. It was the perfect reset we needed after the stress of disrupted travel plans.

Overall, our experience at the Four Seasons in Giza/Cairo was a delightful surprise that gracefully ushered us into the new year. It's a testament to how unexpected circumstances can lead to wonderful experiences, especially when you're in the hands of a world-class establishment like the Four Seasons. This hotel is more than just a place to stay; it's a place where unfortunate events are transformed into cherished memories.

Partner

10/10

Exceptional

22 Dec 2023

Shareena

A few things have changed since years of being guests there, but thankfully attentive ranking staffers like Ms Noha, Mr Kareem, and Mr Mahmoud made huge efforts to remedy by accomodating \"request\" as well upgraded room.

Leisure Family

10/10

Exceptional

23 Nov 2023

Greg

Upscale classic hotel in Nile side area of Cairo. The hotel is a bit older and less up to date than more recent hotels. The elevators are quirky and have two different sets of keys to get to your room. Room was spacious and overlooked the tired zoo area of town. They built an apartment building between the hotel and the Nile so no water views from this venue. The best (or worst) is their Nile Boat restaurant has to be accessed by walking across a busy three lane highway-no cross walk or bridge! Very Egyptian. Breakfast is magnificent and best we had throughout the Middle East. So a mixed bag but we will go back.

Leisure Partner

8/10

Excellent

23 Oct 2023

Steven

The Wi-Fi did not work consistently and often dropped. Staff was very attentive and pleasant. Hotel was clean. The area around the hotel with the exception of the restaurants on the river was not clean

Leisure Friends

10/10

Exceptional

21 Sep 2023

Brenda

We had a wonderful visit. Moamen was a great host! Mustafa is Aura took extremely good care of us. You are lucky to have them.

The room 820 was beautiful and we loved our beautiful oasis after busy days.

Leisure Partner