Name: Hilton Cairo Grand Nile
Address: Corniche El Nil, Garden City Cairo, Cairo, EG

Hilton Cairo Grand Nile

Cairo · Egypt

Corniche El Nil, Garden City CairoView location

100 reviews shown

10/10

Exceptional

12 Jul 2026

Mohammed

The place is greta and located in a very convenient location. All good about it

Self

10/10

Exceptional

09 Jul 2026

carl

The breakfast was amazing,staff was great too.

10/10

Exceptional

06 Jul 2026

Ibrahim

Staff were good

Family

10/10

Exceptional

05 Jul 2026

Mark

Beautiful hotel, great location, and the staff are friendly

Self

6/10

Pleasant

04 Jul 2026

IBRAHIM

It was a bit old rooms and not up to the standard

Family_with_children

8/10

Excellent

01 Jul 2026

Basma

My stay at Hilton Grand Nile in Cairo was good overall. The hotel was comfortable, and everything went well during my visit. However, guests should be aware that no alcohol is served at the hotel.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Wissam

Wonderful

Self

10/10

Exceptional

29 Jun 2026

Medhat

Great stay overall! The staff were friendly, the rooms were clean, and the hotel was comfortable. The only downside is that the rooms could use some updating and modernization. Overall, I had a great experience and would definitely stay here again.

Partner

10/10

Exceptional

26 Jun 2026

Hassnia

I like it’s almost all families who stayed there however people smoke anywhere which makes it harder to set sometimes at the lobby or even in the restaurants

Partner

10/10

Exceptional

25 Jun 2026

Celeste

We had a very pleasant stay at this hotel. The staff was welcoming and attentive, and check-in was quick and easy. Our room was clean, comfortable, and well maintained, making it a nice place to relax after a busy day.

Family

10/10

Exceptional

22 Jun 2026

Jonathan

Nice trip

4/10

Poor

20 Jun 2026

Timothy

People where rude , had a male knocking on our door claiming to be a cleaner when he wasn’t

Partner

4/10

Poor

16 Jun 2026

Husam

It’s very old building need a lot of improvements

Friends

10/10

Exceptional

02 Jun 2026

Rene

La piscina 🏊‍♀️ cerrar más tardes hasta 8 o 9

Self

8/10

Excellent

01 Jun 2026

Mohamed

Breakfast

Partner

4/10

Poor

30 May 2026

Ayman

Falling a part
No Alchool.
More geared towards middle class people from oil rich nations what average or below average expectations.
Rugs torn, bathroom floors stained and unclean-able.
I witnessed the poor housekeeping, man, trying his hardest to clean the bathroom floor, but it was beyond repair. .

Friends

10/10

Exceptional

30 May 2026

Walid

Their staff treated me really well and they recognised me from my previous visit. I would hope they changed the rooms on 24 floor and above to a modern classic style. Will make a lot of difference to be honest.

Family

10/10

Exceptional

29 May 2026

Natalia

It was perfect location and view to the Nile and Pyramid from our balcony and from pool or terrace. We enjoyed 3 days, thank you

Friends_and_family Family

10/10

Exceptional

28 May 2026

Rabi

It was a great experience. The only thing we did not like was that people were smoking inside the building.
It was a great experience

6/10

Pleasant

25 May 2026

Andrew

The WiFi was not adequate. I had to use my mobile phone as a hot spot.
The TV was old with no HDMI ports.
Had to climb over a wall to get into the shower.
No alcohol was served anywhere in the hotel.
I booked a king bed and got two smaller beds.

Self

10/10

Exceptional

23 May 2026

carmen

We had best experience Super eficient hotel room clean and confortable. Breakfast great a lot fresh choises everybody Super kind with experience Precious hotel Perfect place. Thanks so much Hilton appreciated

Partner

8/10

Excellent

20 May 2026

Willie

Everything was great however the hotel was alcohol free which is fine but they replaced that with the ability to smoke in areas where you should be able to enjoy the view atmosphere and for small talk. I dislike smoking but besides that it was a feasible and pleasant hotel. Staff weas amazingly kind and helpful.

Partner

10/10

Exceptional

17 May 2026

Kevin

Nice service

10/10

Exceptional

15 May 2026

Husain

The breakfast area needs reorganization.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Nada

View is great staff was really unprofessional especially the girls in the spa and front desk staff

Self

10/10

Exceptional

09 May 2026

Lamin

Alcohol is not served at the property. You would have to go to the four seasons. Either way I enjoyed my stay. Don’t let the cab drivers or any salesmen intimidate you. Shop around until you get the best deal. The locals will try to milk you bone dry

Self

10/10

Exceptional

04 May 2026

Saad

Great on everything honestly . I highly recommend it .

8/10

Excellent

22 Apr 2026

Amr

Nice

Partner

8/10

Excellent

17 Apr 2026

Simone

Clean room
Great staff
Checking in and out was simple - and efficient.
Breakfast was nice. Best seats were those overlooking the River Nile.
On some days- you could watch and listen to someone playing the piano in the lobby. Absolutely fantastic !
I am still trying to figure out why they give luggage tags at checkout even when you do not let the staff take it off you. If it had the number of bags written on the tag- then fine. Guess they have their reasons for doing so.
All in all - a lovely relaxed stay .

Self

10/10

Exceptional

15 Apr 2026

MA LOURDES

Breakfast menu is fresh. Lots of choices There is spa but didnt get the chance to try it due to booked tours. Staff are polite and helpful.

Family_with_children

10/10

Exceptional

08 Apr 2026

Ahmed

Amazing views and great staff

Business

10/10

Exceptional

08 Apr 2026

Gavin

Great hotel, friendly staff and particularly nice heated pool overlooking the Nile.

Family

10/10

Exceptional

07 Apr 2026

Ahmed

Excellent location and great view

Business

8/10

Excellent

07 Apr 2026

Deedee

The rooms are really great! I loved everything. However, the WiFi seemed to have an issue while we were there and did not seem to work in the rooms. That was not nice. Staff are amazing!

Friends

10/10

Exceptional

07 Apr 2026

Helen

Everything about this resort was beautiful. I can’t speak of it enough and will definitely return. The staff were amazing! Always friendly, kind and willing to help.

Friends

6/10

Pleasant

06 Apr 2026

Mohammad Ali

If it weren’t for the condition of the rooms, I would rate this hotel around 4 to 4.2. The lobby and overall ambience were nice, and the neighborhood was great with plenty of good restaurants nearby.

However, the rooms were a major downside—I would rate them no higher than a 3. They felt worn out and poorly maintained.
•The carpets were discolored and dirty, especially around the walls.
•There was mold where the shower glass meets the metal channel. (I have photos).
•The vanity cabinet was worn out and showing signs of decay. (I have photos).

Family_with_children

10/10

Exceptional

05 Apr 2026

Gavin

Great hotel, super friendly staff and impeccable service. Great breakfast too.

Family

10/10

Exceptional

03 Apr 2026

Hala

It's was great

10/10

Exceptional

03 Apr 2026

Akaolisa

Was a nice stay and they let me check in early

Friends

10/10

Exceptional

01 Apr 2026

tariq majid

It was dirty very old furniture need to be updated

Self

8/10

Excellent

28 Mar 2026

Ming

yes

Family

10/10

Exceptional

17 Mar 2026

JOHN

Perfect everything

Family

8/10

Excellent

16 Mar 2026

Erika

This is the old Hilton and the rooms and building shows it but staff were helpful despite language barriers at times. Extravagant breakfast buffet. Revolving restaurant is way overpriced for quality of food. Excellent view of Nile from the balcony side.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Idris

Top of the line hotel. Pure class. The staff treats you like a King/Queen. I will always stay here when I come to Cairo

Partner

10/10

Exceptional

04 Mar 2026

Karen

Rooms are older but if you select a room with a view it’s the best in Cairo

Partner

6/10

Pleasant

25 Feb 2026

Owen

Resturant staff could be more attentive. The rooms do need a refurbishment as they are looking tired. Also worth noting the hotel is alcohol free.

Self

8/10

Excellent

25 Feb 2026

Michael

Revolving restaurant is amazing. Great views and food very romantic.

Staff are very helpful and polite.

Location is ideal if travelling to pyramids and museums both around 30 mins drive. About £5 in an Uber.

Room is adequately clean and comfortable but could do with a refurb however nothing to complain about.

I did visit the Spa and gym. Good machines and good facilities overall.

All in all a good hotel I would stay again if in Cairo

The only downside was my room was cold as the ac was left on full and the heating didn’t work and I struggled to lock the balcony door.

I didn’t follow up as it was a short stay so maybe they could have fixed it if given the chance.

6/10

Pleasant

24 Feb 2026

Jazmine

The room was is okay condition but the walls were very dirty and nasty. The wallpaper was peeling and the bathroom had a mildew smell. The staff was very pleasant and the break was appetizing with a cultural variety.

Friends

10/10

Exceptional

23 Feb 2026

Raymond

100% on the people and service. Looking forward to visiting again.

2/10

Poor

17 Feb 2026

samy

The hotel is in very poor condition and urgently needs a complete renovation. The carpet in both the lobby and the rooms is extremely old, stained, and visibly dirty. This creates a serious health concern, especially for guests with breathing problems such as asthma.

The bathrooms are outdated, the wall outlets are old and worn, and overall the property appears neglected. It seems the condition has not improved since Hilton took over from El Hayat.

To make matters worse, we discovered a bedbug on the bed. This is completely unacceptable and raises serious concerns about cleanliness and guest safety.

This experience was very disappointing, and I strongly urge management to address these serious issues immediately.

2/10

Poor

11 Feb 2026

Mark

Hotel was nasty with old nasty furniture it scared me to touch any of the furniture except for the bed sheets seems to be clean

10/10

Exceptional

08 Feb 2026

monica

Fabulous hotel. Wonderful staff. Nice room a the usual Hilton amenities and comfort.

Friends_and_family Friends

10/10

Exceptional

06 Feb 2026

Nadia

It was ok

6/10

Pleasant

05 Feb 2026

sanjay

I was in room 2939. Room was nice. Guest relation Ms Marina was prompt and courteous.

Housekeeping
there wer no tooth brush and vanity kit in toilet. Carpets were not so clean from corridor and room. Glass Shower door was not closing properly and making loud crack sound all water would spil out.
some power plus gone loose

Bell Captain & Team
Super poor service. It took them half hour abd three calls and intervention by Mr Ahmed duty manager before someone came to collect luggage abd put in taxi. We almost missed our taxi due to waiting.

SERIOUS IMPROVEMET NEEDED IN BOTH DEPT.

All the want is TIP TIP TIP.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Alberto

Good

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Thaer

Clean, & marvellous view

Partner

10/10

Exceptional

01 Feb 2026

Feliz

Room was clean and staff was wonderful

Partner

4/10

Poor

31 Jan 2026

MOHAMAD HADY El

Poor & rude receptionist
My room 3438
The hotel was perfect and amazing view, excellent food, moderate room prepared and poor & rude receptionist (female) in the morning and (male afternoon )shift when I check out.. Just due to I am Egyptian
While Turkish just is ok and late check out free

10/10

Exceptional

31 Jan 2026

Hossam

Very beautiful and wonderful add Mr. Mahmoud meky is very helpful and kindly man thank for all

10/10

Exceptional

24 Jan 2026

Asad

The lobby of this hotel was great and the views of the Nile was lovely.

We had a memorable stay and the staff were all very good, always smiling.

Convenient location to get around.

On a clear day we could see the Pyramids from our balcony.

The buffet breakfast had a good variety of food which was well enjoyed.

Overall a great time and experience at the Hilton Cairo Grand Nile.

Leisure Family

10/10

Exceptional

19 Jan 2026

Jason C.

Great room with amazing view. Very clean - excellent staff. The breakfast buffet was fantastic!

Leisure Family

10/10

Exceptional

03 Jan 2026

janett

The hotel ameneties are good . The food is great and breakfast has alot of variety

Leisure Partner

8/10

Excellent

02 Jan 2026

Sourav

Property is at excellent location in downtown Cairo. We enjoyed the Nile view room and walking next to Nile. Property needs renovation. Room and decors are dated. Carpets need replacement badly. Breakfast has options but can be better in quality.

Leisure Family

8/10

Excellent

01 Jan 2026

Laura

This is a well located hotel with impressive facilities. The lobby smells amazing and the pool is fantastic. The staff was largely polite and helpful. We could see the pyramids from our balcony. The rooms could use a facelift, and the breakfast buffet was underwhelming.

Friends_and_family Friends

10/10

Exceptional

01 Jan 2026

ROZANA

Excellent every thing was perfect

Family

10/10

Exceptional

21 Dec 2025

Sahar

Nile view room was beautiful breakfast with awesome staff was very very nice. The location is amazing.

Leisure Family

4/10

Poor

20 Dec 2025

Khalid

Old and need lots of renovations

4/10

Poor

17 Dec 2025

William

Miscommunication between check-in staff and concierge

Leisure Family

8/10

Excellent

14 Dec 2025

Emilio

The hotel is grandiose, the room pretty standard - the bathroom could benefit from a renovation. Overall good experience, beautiful views and great breakfast.

Leisure Self

6/10

Pleasant

10 Dec 2025

Ehab

Overall, the experience did not align with a 5-star rating; the property is more accurately comparable to a 3-star hotel.
Room: The furniture is outdated, and the wallpaper is peeling in several areas. The hotel would benefit from a full renovation and modernization.
Restaurants/Food: The dining experience was poor, with limited quality and variety.
Halal Policy: As a halal-certified hotel, no alcohol is served or sold on the premises.
Staff: The team is helpful, courteous, and consistently willing to accommodate guests’ needs. Their professionalism is one of the hotel’s stronger aspects.
Facilities: The gym and spa are noticeably outdated and require significant upgrades to meet contemporary standards.
Summary:
While the hotel markets itself as a 5-star property, the overall guest experience reflects closer to a 3-star standard. The staff is professional and attentive, but the property suffers from outdated rooms, subpar dining options, and aging gym and spa facilities. A comprehensive renovation and overhaul of amenities would be necessary to meet true 5-star expectations.

Business Self

10/10

Exceptional

04 Dec 2025

Jorge

Five star Hotel

Partner

10/10

Exceptional

30 Nov 2025

Niran

Location is good and very safe and the view from room was great on the 32nd floor , the dining options for breakfast was very good . The only down thing was too crowded even thought facilities was good . I booked one extra day on my way back from Luxor

Leisure Family

6/10

Pleasant

27 Nov 2025

Heather

This needed a remodel! Everything was outdated and they didn’t go above and beyond like most hiltons

2/10

Poor

26 Nov 2025

Victor

Horrible hotel service

10/10

Exceptional

13 Nov 2025

Linda

The room was great! Staff were all very professional. Amenities were top notch and the food was excellent.

6/10

Pleasant

12 Nov 2025

Alireza

The staff perfect and helpful but the room was not suitable for 3 person when they added the 3th bed in the room !

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Khaled

The room was super clean, great location. We had a wonderful stay

Leisure Partner

10/10

Exceptional

09 Nov 2025

Issa

Every was great

Leisure Family

10/10

Exceptional

05 Nov 2025

Sid

Great service, attentive staff and nice view on the Nile. The breakfast is wonderful with egg station, waffle/pancake station and a variety of food. Quite the spread. I would recommend to get it when you book your room. It avoid the hassle to get it outside of the hotel. We also tried the Nubian restaurant at night for more local food. This restaurant is part of the hotel so very practical at night. Room was okay. But all good as we only need two to three days maximum in Cairo. Frankly two days is enough.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Zoe

Had a great few nights here, beautiful view over Cairo and good location. Facilities are great, lovely pool area, lobby and convenient shops and cash points in the hotel. Our room was spotless, quite large and the bed was so comfortable it was a struggle to get out of it! Breakfast for room service was the only downfall, we didn't quite get what we ordered and it was more expensive than advertised, aswell as arriving early. The spa was fantastic and the staff very helpful and attentive. Massages were very relaxing. Helpful note - jacuzzi and sauna is separated for men and women so if you are travelling as a couple you can't use together but it was still really lovely. The revolving restaurant at the top was also fantastic, great sweeping 360 degree view of the Nile and the city and the steaks are cooked to perfection. All of the staff here were helpful, friendly and polite. You can also store your luggage when you check out so you can maximise your last day. I would definitely stay here again, thankyou so much for a wonderful stay!

Leisure Partner

8/10

Excellent

02 Nov 2025

Ana Trivino

Not happy , only Hotel that didn’t serve alcohol !!!,we should have been told !!!

Friends

8/10

Excellent

25 Oct 2025

Talal

Ac not cooling

10/10

Exceptional

25 Oct 2025

James

AMAZING view of the Nile River and the city.

Partner

10/10

Exceptional

24 Oct 2025

Ivan

lack of seal between the shower glass and the tub that lead to floor flooding while taking a shower

Leisure Family

10/10

Exceptional

21 Oct 2025

Simos

Great hotel. Good location, good gym, free sauna and steam room. Good breakfast. Made to order omelettes. Very comfortable beds and pillows. Good linens. Amazing views of the Nile. Make sure to go up to the revolving restaurant. Even if you don’t eat there. Go for the views. It’s very beautiful. I would stay here again. Great service nice people.

Self

10/10

Exceptional

21 Oct 2025

Rehab

Amazing

Beautiful hotel . Great customer service - would defo come back

Friends_and_family Friends

10/10

Exceptional

16 Oct 2025

Rhys

All aspects of the hotel were amazing but the location was seriously fantastic

Leisure Partner

10/10

Exceptional

13 Oct 2025

Qamar

The room sizes are perfect, providing spacious rooms. The staff is very friendly and helpful. The hotel is directly connected to shops. The food quality is excellent, with a wide variety of options available in the buffet at both breakfast and dinner. If you want to visit any place, there is dedicated staff with very knowledgeable guides. The hotel has its own dinner cruise on the Nile. The dining experience in their revolving restaurant at the top is a must, offering exceptional food quality.

Leisure Partner

4/10

Poor

12 Oct 2025

ASHREAF S

yes

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Ehab

The place on the best view I love river veiwe

Leisure Family

10/10

Exceptional

03 Oct 2025

Nushra

Had a great time at the Hilton with excellent service.

10/10

Exceptional

29 Sep 2025

Florence

Hotel was Clean and lovely

Leisure Family

10/10

Exceptional

28 Sep 2025

basim

Revolving restaurant was an excellent experience during sunset

Business_and_leisure Partner

8/10

Excellent

22 Sep 2025

Khushboo Darshita

The view was beautiful. Staff were friendly. The rooms were outdated and dirty. Broken fixtures and run down hotel. Our balcony doors wouldn’t close and bathroom had broken fixtures. Power plug sockets also broken. A chaotic lobby.

Friends_and_family Friends

10/10

Exceptional

13 Sep 2025

Robert

Great place to stay

Leisure Self

10/10

Exceptional

06 Sep 2025

Hesham

The property rooms need updating old furniture especially the carpet very old however the lobby looks very good and good service… hilton just purchased the property and they need to do renovations

Leisure Family

8/10

Excellent

04 Sep 2025

Ahmed

Check in processing is slow and takes long time. It should be here is my ID and here is your room key as anywhere abroad. Long lines of guests waiting to check in while each guest takes significant time to process the check in.

In front of main entrance there is aggressiveness and shouting in not making Uber cars or any car wait for their customer for at least two minutes and making cars not stop and keep going in circles around the entrance until the customer arrives to main entrance.

10/10

Exceptional

31 Aug 2025

ilyas

Unforgettable Stay with Amazing Service

I had the absolute pleasure of staying here for two nights, and it was an unforgettable experience. From the moment we arrived, the hospitality was beyond exceptional – we were truly treated like royalty. Every detail was taken care of with so much care and warmth, making us feel incredibly welcome and valued.

The staff went above and beyond to ensure our stay was perfect, and their kindness and professionalism really stood out. The atmosphere was elegant yet comfortable, and everything about the hotel reflected genuine dedication to guest satisfaction.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

EYOB

Nile river

Leisure Self

2/10

Poor

15 Aug 2025

Salah

Good